About the Role :
Superworks hiring a Chat Support Executives to join our Customer Support team. As a Chat Support Executive, you will be the first point of contact for our customers on our live chat platform, answering their questions, resolving their issues, and making every interaction quick, clear, and helpful.
This role is ideal for freshers or early-career professionals who communicate well in writing, enjoy solving problems, and want to build a career in customer support and SaaS. Full product training is provided, so prior experience is welcome but not required.
Because you speak with customers all day, you will also have the chance to earn performance incentives - by recommending useful upgrades and add-ons and by referring new leads - on top of your fixed salary.
Key Responsibilities :
• Respond to customer queries over live chat promptly, professionally, and with a friendly tone.
• Understand each customer’s problem, troubleshoot it, and guide them to a clear solution.
• Manage several chat conversations at the same time without letting quality slip.
• Escalate complex or technical issues to the relevant team and follow up until they are resolved.
• Spot opportunities to recommend relevant upgrades or add-ons (cross-sell and upsell) during conversations, and encourage referrals - passing qualified leads to the sales team.
• Meet response-time, resolution-time, and customer-satisfaction (CSAT) targets.
• Record conversations accurately and keep customer information up to date.
• Share recurring problems and customer feedback with the product and support teams.
• Help improve our help center by suggesting or drafting support articles.
Required Skills (Must-Have) :
• Strong English communication is mandatory - clear written English with correct grammar, spelling, and a warm, professional tone.
• Good typing speed and accuracy (around 35-40 words per minute or higher).
• Strong reading comprehension to quickly understand what a customer needs.
• A patient, empathetic, and customer-first attitude.
• Ability to multitask and stay organized while handling multiple chats.
• Comfort using computers and web-based applications.
• A quick learner who can pick up our product and processes.
• Fresher to 1 year of experience (customer support internships count).
Good to Have :
• Familiarity with SaaS products, especially HRMS, Payroll, or related domains.
• A natural ability to notice customer needs and suggest the right solution (helpful for cross-sell, upsell, and referral incentives).
• Ability to communicate in Hindi or other regional languages.
• Any prior customer support, BPO, or internship experience.
What We Offer :
• Performance incentives for cross-sell, upsell, and new lead referrals - in addition to your fixed salary.
• Structured onboarding and full product training - no prior experience needed.
• A supportive team and a clear path to grow into senior support, QA, or customer success roles.
• Work mode: On-site.
• Shift: Rotational.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Ultimate Business System Pvt LTD
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Redux/Flux
Javascript
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Haptik is one of the world's largest Conversational AI companies, having reached over 500 + million devices, and processed over 5 billion+ conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 400+ member strong team that is set to double in the coming year, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.
We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a front-end engineer who can help us build the next generation of enterprise-grade conversational AI platform.
What will you do every day?
As a front-end tech lead you will be responsible for building the Haptik platform which is used by people across the globe. You will be working closely with the product, design and platform team on a day to day basis and be responsible for the look and feel of the product. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues.
Ok, you're sold, but what are we looking for in the perfect candidate?
- Have a keen eye for detail and passionate about UI and UX
- Has worked with a team of FE engineers to set tech processes and standards.
- Has experience in mentoring junior engineers.
- Have a solid understanding of front-end technologies especially React
- Build, maintain and gate-keep the platform tools
- Work closely with the PM and designers to deliver high-quality features
- Work closely with the backend engineers to understand the Interkat Platform and build for scale
- High-level estimating and scoping/breaking down of tasks
- Document features to make them easily understandable to clients
- Participate in code reviews, automated and functional testing, and other aspects of our quality assurance process
- Use and promote standard good coding practices
- Fully participate in a scrum-based, agile development team
- Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices
- Work experience around optimizing build artifacts and performance monitoring
- Following security standards when using cookies/others to store user information etc.
Requirements :
- 5+ years of experience working on React.js
- Prior experience of leading/mentoring a team is a plus
- Knowledge of flux and redux
- Must have extensive experience working on Javascript, HTML, CSS, animations and UI/UX principles.
- Knowledge of backend technologies is a plus
- Good attention to detail, pixel perfect designs
- Bachelor's Degree in computer science or equivalent
- Good Communication skills
- Hustler with the passion for writing good code
- Team player
- Must have experience in working in an agile environment, exposure to tools like Jira would be an added benefit.
Requirements is such a strong word. We don't necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you've done most of it and are ready for the challenge of adding some new things to your resume.
C++
PythonBachelor’s degree (minimum) in Computer Science or Engineering.
5-7 years of experience working as a senior–level Software Engineer
Excellent programming and debugging skills in C/C++and Python
Experience developing on Windows and Linux systems
Experience in automation of manual tasks
Although not required, the following are a plus:
Experience working with Build framework (Makefile, CMake, Scons), Batch/Shell scripting
Experience with Jenkins and other CI/CD tools
Knowledge of RESTful web services and docker
Key Responsibilities
- Must know Hindi.
- Understanding the customer needs.
- Closing sales and achieving monthly targets.
- Calling on leads and generating leads.
Desired Skills and Experience
Lead Generation, Sales
About the Company: Bigpage is a web design and development company. It is one of the largest and fastest-growing online B2B marketplaces, classifieds, and E-commerce platforms where you can sell almost everything. We aim to connect buyers to potential sellers in India and overseas customers.
Promobi is looking for an enthusiastic, innovative and experienced Pre Sales Engineer to join our product team. The selected candidate will be working closely with experienced Sales, Marketing and Product Management personnel and will be supported by a strong technical team in an ideal, fast paced, rapidly growing startup environment to grow professionally and go beyond expectations.
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- Work experience on any Mobility Apps/CRM/Software Solutions.
- IST time zone working hours
- Open to travel - National and International Both.
- Customer Facing along with the Sales Team in order to understand customer requirements.
- Candidate to bridge the gap between the Sales and Development Team to expedite the Feature Request development process.
- Knowledge on Android/iOS/Windows Mobility OS platform is a must.
- Should be Open to Work for EU/UK Time as in need
- Candidates from Product Testing background are ideal.
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- Product Demo
- Validating product presentation and proposal to prospective potential clients supporting sales guys.
- Offering POC and Validating the same.
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- Supporting Product Installation for Live accounts.
- Technical Audit - Onsite and Online
- Solid understanding of networking principles (Firewall, Network Protocols, IP addresses, subnetting, etc)
- Prior experience working with mobile device management solutions and enterprise mobility, BYOD, SaaS is an asset
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management devices. Renowned organizations from startups to Fortune 500 trust MobiLock Pro for their Device Management.
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Experienced in TensorFlow, PyTorch, ONNX, Object Detection, Pretrained Models like YOLO, SSD, Faster RCNN, etc…
Python – Strong
NumPy, Pandas, OpenCV
Problem Solving - strong
C++ - average
It will be good if candidate have working experience in C++ in any domain
Note :: Looking for Immediate to 30 days of Notice Period
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NodeJS (Node.js)JavascriptEssential
• 4+ years' experience as Full Stack PHP Software with knowledge of PHP frameworks. Node.js,
Websockets
• At least 2+ year recent experience working in LARAVEL 4 experience.
• Experience in any of these MVC frameworks (preferably Laravel)
• 1-3+ years of commercial experience in PHP (Frameworks including Laravel)
• At least 3+ Years Proven experience with MySQL PostgreSQL
• At least 1+ year Server migration from MySQL/PostgreSQL to AWS essential.
• At least 1+ year experience creating RESTful APIs, Web Services, Developing Microservices,
Websockets.
• At least 1+ Year Hybrid Mobile App Development experience preferably by using Firebase
Preferred
• Sound understanding of SQL and demonstrated experience writing optimised SQL queries
• Experience with Java Script, Angular Js latest, Node Js, Angular,
• 2-3+ years of experience in HTML, CSS, JavaScript and jQuery
• Experience using different branching and merging strategies of Git and Bitbucket
• Software Design, Development, Debugging & Testing fundamentals.
• Social media and SEO knowledge is advantageous.
• A good communicator, with the ability to explain concepts to non-technical people.
• Experience in a leadership role where you have had to lead, manage and mentor others.
• Accurate with strong attention to detail.
Knowledge in code quality tools like SonarQube is an advantage
Good to Have
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DevOps mindset and experience
Knowledge in code quality tools like SonarQube is an advantage
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Angular (2+)Javascriptanalytical tools.
Role::
Technical Solutions Specialist, App
Location: Hyderabad
Salary: 14 to 18 LPA
Job Description
Roles & Responsibilities
- Understanding of products’ integration flows from a technical and sales perspective
- Work with the internal stakeholders in Criteo to understand client business objectives
- Providing feedback to our internal and/or client’s engineering team
- Be responsible and have ownership for the designed end to end solution’s projects
- Work in a fast-paced innovative environment and be cool under pressure
- Thrive when confronted with complex problems that require innovative solutions
- Act as a Subject matter expert on App related queries
- Leverages technical knowledge of products to meet customer needs
- Participate with the wider global team to improve and develop new tools and processes.
- Play a leading role in the testing and deployment phases of new products and customized solutions for our app business.
- Proactive development of tools and solutions that will have an impact on our campaign performance or set up to support the growth of our South APAC team
- Provide guidance to other team members on areas of expertise
- Identify bugs, report them, and work close to our internal teams for resolution
Who You Are
- Engineering background with a computer science-related degree
- Fluent in spoken & written English
- Experience with ad technology is a strong advantage, though not mandatory
- Experience in developing or reviewing/debugging code for mobile apps, ideally on both iOS and Android
- Experience with development and/or debugging MMP partner SDK's like AppsFlyer, Branch etc. will be a big plus
- Other web programming languages is a plus (JavaScript, HTML, …)
- Strong interpersonal and communication skills across all levels of interlocutors
- Ability to work on multiple projects at once, prioritize and execute a large number of tasks, and resolve issues quickly
- Proactivity associated with a “can do” way of working
- Problem-solving and a positive attitude in a fast-paced environment
- Autonomous personality and interested in taking initiatives and leading on projects
- Team spirit oriented, sharing best practices, and open to train other team members
- Attention to detail to act as a consultant and be reactive in front of any potential situations
- Passion for new media, internet trends, and continual learning
Hiring BDM - International Sales
Requirements:
- 4+ years of business development experience
- Revenue Generation and PNL
- Exposure in international markets for business development specifically in Australia region.
- Proficient in Preparing SOW/Business Proposals
- Good Knowledge and Experience in responding on RFI/RFP
- Candidate with a VISA preferred
- Should have travelled overseas with relevant visa for countries like Australia/ USA/UK/Canada/New Zealand etc.
If interested and suitable revert back with an updated CV
Java
.NETAngular (2+)React.js
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon