Chat Support Executive

What we are looking for

 3–8 years of experience in consumer insights, market research, strategy consulting, social intelligence, cultural insights, or a related research environment.

 Experience independently owning custom research projects—from ambiguous brief through analysis,

synthesis, recommendation, and client presentation.

 Strong qualitative and quantitative reasoning. You can work with both nuance and numbers without

overstating what the data proves.

 Exceptional PowerPoint or Google Slides craft: storyline, executive writing, information hierarchy, charts, visual examples, and disciplined editing.

 A portfolio of client-ready research decks or case studies that demonstrates synthesis and

storytelling—not merely attractive slide design.

 Confident client presence and clear spoken communication, including experience presenting to senior

stakeholders and navigating difficult questions.

 Hands-on fluency with modern AI tools for research and creative production. You know how to

prompt, critique, verify, refine, and combine outputs into work that does not feel machine-generated.

 High ownership, speed, curiosity, and composure in a startup where priorities can move quickly and

important projects can arrive with short timelines.

You will stand out if you have

 Experience in beauty, personal care, food and beverage, nutrition, home care, or another consumer category.

 Agency-side experience managing multiple clients and deadlines without sacrificing quality.

 Experience with social/video intelligence, digital ethnography, online communities, search, reviews, or

creator/influencer data.

 A strong visual instinct and comfort using image-generation or design-assistance tools to make

abstract insights tangible.

 Experience leading or mentoring researchers, even if you have not formally managed a large team.

What We're Looking For

MUST-HAVE

• Proven track record shipping AI/ML products — LLMs, agentic systems, NLP, or vision

• Deep understanding of transformers, embeddings, fine-tuning, and RAG — not surface-level

• GTM experience: positioning, pricing, channel strategy, and adoption metrics

• Working knowledge of at least one programming language (Python preferred)

• Ability to turn ambiguous problems into product decisions quickly

GOOD TO HAVE

• Hands-on with agentic AI frameworks (LangChain, AutoGen, CrewAI, or similar)

• Background in consumer research, CPG/FMCG, or social analytics

• Experience in a zero-to-one or founding team environment

• Engineering or technical degree from a Tier 1 institution

Why Join

• Work with a CPTO who codes — no layers between your ideas and engineering

• Real clients, real scale — your product drives billion-dollar decisions at Unilever, P&G;

• Category-defining space — no dominant player in video-native consumer intelligence yet

• Small team (~132 people), startup pace, enterprise credibility

• Ownership and impact from Day 1

Job Title: Senior Operations Manager / Associate Director

Location: Thane

Salary: ₹9 LPA – ₹15 LPA

Qualification: Graduate (Any stream)

Experience Required:

Strong BFSI background (hardcore BFSI mandatory)

Proven experience in operations management within BFSI

Job Description: Senior ASP.NET Developer (Blazor & Angular)

Position: Senior ASP.NET Developer / Tech Lead

Experience: 4–6 Years

Location: Onsite/Remote/Hybrid

Employment Type: Full-time

About the Role

We are looking for a highly skilled ASP.NET Developer with expertise in Blazor and Angular who can independently handle projects, lead teams, and confidently communicate with US-based clients. The ideal candidate should possess a strong mix of technical and non-technical skills, including project management and team leadership.

Key Responsibilities

•  Design, develop, and maintain applications using ASP.NET Core, Blazor, Angular, and C#.
•  Handle end-to-end project development individually when required.
•  Collaborate directly with US-based clients, gather requirements, and ensure timely delivery.
•  Manage and mentor a team of developers, ensuring code quality and adherence to best practices.
•  Take ownership of project management activities including planning, task allocation, progress tracking, and risk management.
•  Ensure applications are scalable, secure, and high-performing.
•  Conduct code reviews, testing, and deployment.
•  Prepare project documentation and status reports for stakeholders.
•  Actively suggest improvements in process, technology, and team collaboration.

Required Technical Skills

•  Strong experience (4–6 years) in ASP.NET Core, Blazor, Angular, C#, and .NET Framework.
•  Proficiency in SQL Server, Entity Framework, LINQ.
•  Knowledge of RESTful APIs, Web Services, JSON, XML.
•  Strong front-end skills with HTML, CSS, JavaScript, TypeScript.
•  Familiarity with Git / Azure DevOps / TFS for version control.
•  Experience in deploying applications on Azure / AWS (preferred).

Non-Technical / Soft Skills

• Excellent communication skills to interact with international (US) clients.
• Confident personality with the ability to present ideas clearly.
• Proven project management and leadership skills.
• Ability to work independently and handle multiple projects.
• Strong team management and mentoring abilities.
• Good problem-solving and analytical thinking.

Nice to Have

•  Exposure to Agile / Scrum methodologies.
•  Experience in client onboarding and business requirement analysis.
•  Knowledge of other modern front-end frameworks is a plus.

You can directly contact us on nine three one six one two zero one three two

As a Senior Security Operations Engineer, you will be an integral part of Qualys SOC (Security Operation Center) and CSIRT (Cyber Security Incident Response Team) contributing to the day-to-day activities aimed at governing entire incident management lifecycle from incident monitoring, triaging, analyzing, and responding to security incidents. This role requires a solid understanding of security technologies, incident triage/investigation & incident response, and a proactive approach to identifying and mitigating potential threats. You will leverage advanced cybersecurity tools and techniques to monitor and secure Qualys infrastructure/systems, Qualys Cloud Platforms, respond to alerts, investigate potential threats, and proactively work for mitigation of identified cyber threats/incidents. At the same time, you will be responsible for providing expert guidance to other SOC engineers in the team and working closely with SOC/CSIRT leadership to improve the organization’s security posture.

Responsibilities

• Work on execution and scheduling of all tasks related to assigned projects' deliverable dates
• Optimize and debug existing codes to make them scalable and improve performance
• Design, development, and delivery of tested code and machine learning models into production environments
• Work effectively in teams, managing and leading teams
• Provide effective, constructive feedback to the delivery leader
• Manage client expectations and work with an agile mindset with machine learning and AI technology
• Design and prototype data-driven solutions

Eligibility

• Highly experienced in designing, building, and shipping scalable and production-quality machine learning algorithms in the field of Python applications
• Working knowledge and experience in NLP core components (NER, Entity Disambiguation, etc.)
• In-depth expertise in Data Munging and Storage (Experienced in SQL, NoSQL, MongoDB, Graph Databases)
• Expertise in writing scalable APIs for machine learning models
• Experience with maintaining code logs, task schedulers, and security
• Working knowledge of machine learning techniques, feed-forward, recurrent and convolutional neural networks, entropy models, supervised and unsupervised learning
• Experience with at least one of the following: Keras, Tensorflow, Caffe, or PyTorch

Post Title - Customer Care Executive

Process - Australian

Location - Kolkata , Salt lake Sector V 

Shift Time - 6:30am to 3:30pm

Working Days - Monday to Saturday

Requirements - Strong active listening skill and verbal communication

Good English.

Job Type: Full-time

Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.

There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.

Salary: ₹10,000.00 - ₹22,000.00 per month

Benefits: Provident Fund

Schedule: Morning shift - 6:30am to 3:30pm.

Supplemental pay types:

  Performance bonus.

  Yearly bonus.

Note - No hard core sales

No Targets

High Incentives

No pick/drop - (Travelling Allowances will be paid)

No rotational shifts

• Applying scientific and engineering principles in R&D, market research, recipe optimization, regulatory, production technology (pilot & plant), packaging and processing
• Conducting shelf life studies on new products, flavour, texture and color measurement, rheological and physiochemical property evaluation, nutritional composition analyses and microbiological safety
• Being responsible for food sensory evaluations for new/ existing product items and regulatory approvals
• Developing and creating specification sheets for all new products, label reviews and health claims
• Evaluating and recommending alternate ingredients used in existing products
• Being responsible for setting up lab setup & large commercial production process facility for various food products
• QA/QC check of all finished products post dispatch and pre inward at 3rd party manufacturer – will involve extensive travelling

Desired Candidate Profile

• M.Sc. In Food Technology or B.Tech in Food Technology with atleast 5 yrs of experience in R&D and developing various food products in categories – malted drinks, pasta, sauces, instant noodles, flours experience an added advantage
• Experience in scaling up from R&D scale to large commercial production facility
• Ability to identify issues in the existing system and processes and coming up with innovative solutions
• Curiosity with heavy focus on details
• Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
• Ability to build long term relationships with potential customers
• Entrepreneurial ownership