MSD365 Solution Architect

We are seeking a skilled SailPoint IdentityIQ Developer to join our Identity and Access Management (IAM) team. The ideal candidate will be responsible for designing, developing, implementing, and supporting SailPoint IIQ solutions to manage user identities, entitlements, and access privileges across the enterprise.

Key Responsibilities:

• Design and implement SailPoint IIQ solutions including lifecycle events, certifications, policies, and workflows.
• Develop custom connectors and integrate SailPoint with various systems (e.g., Active Directory, databases, cloud platforms).
• Configure and customize SailPoint IIQ components such as rules, roles, policies, and tasks.
• Perform application onboarding and connector development.
• Troubleshoot and resolve issues related to identity provisioning and access governance.
• Collaborate with cross-functional teams including security, compliance, and application owners.
• Maintain documentation for configurations, processes, and procedures.
• Participate in code reviews, testing, and deployment activities.
• Ensure compliance with security policies and regulatory requirements.

Required Skills & Qualifications:

• 3+ years of hands-on experience with SailPoint IdentityIQ.
• Strong understanding of IAM concepts: provisioning, de-provisioning, RBAC, SOD, access reviews.
• Proficiency in Java, BeanShell, XML, and web services (REST/SOAP).
• Experience with directory services (LDAP, Active Directory) and databases (SQL).
• Familiarity with cloud platforms (AWS, Azure, GCP) is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and documentation skills.

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

Job Description

We are seeking a seasoned DevOps Architect to join our dynamic team. The ideal candidate should possess a deep understanding of DevOps principles, system design, and architecture, with a focus on creating robust and scalable infrastructure solutions through automation. This role requires a candidate with hands-on experience in development, testing, and deployment processes. Additionally, the candidate should have a minimum of 5 years of experience in DevOps operations and should be proficient in team management, coordination, problem-solving, troubleshooting, and technical expertise.

About the company:

A rapidly growing omni-channel luxury retailer with eight stores across Mumbai, Delhi, Kolkata and a global e-commerce platform servicing 65+ countries worldwide. The 18-year-old company is an established market leader with considerable brand equity.

Location: Prabhadevi, Mumbai

Key Responsibilities:

• System Design and Architecture: Develop robust and scalable system designs that align with business requirements and industry best practices.
• Automation: Implement automation solutions to streamline processes and enhance system reliability.
• Development, Testing, and Deployment: Oversee the entire software development lifecycle, from code creation to testing and deployment.
• Coordination and Issue Resolution: Collaborate with cross-functional teams, resolve technical issues, and ensure smooth project execution.
• Troubleshooting: Apply your technical expertise to diagnose and resolve complex system issues efficiently.
• Interpersonal Skills: Communicate effectively with team members, stakeholders, and management to ensure project success.
• Ecommerce (B2C) Expertise: Bring in-depth knowledge of Ecommerce (B2C) operations to tailor DevOps solutions to our specific needs.
• Infrastructure Automation: Design and implement infrastructure automation tools and workflows to support CI/CD initiatives.
• CI/CD Pipeline Management: Build and operate complex CI/CD pipelines at scale, ensuring efficient software delivery.
• Cloud Expertise: Possess knowledge of handling GCP/AWS clouds, optimizing cloud resources, and managing cloud-based applications.
• Cybersecurity: Ensure that systems are safe and secure against cybersecurity threats, implementing best practices for data protection and compliance.

Requirements

Qualifications:

• Bachelor's degree in Computer Science or related field (Master's preferred).
• Minimum 5 years of hands-on experience in DevOps operations.
• Has worked to ensure system reliability, scale & performance in high growth environments.
• Experienced in designing and implementing scalable and robust IT solutions.
• Strong technical background and proficiency in DevOps tools and practices.
• Experience with Ecommerce (B2C) platforms is mandatory.
• Excellent team management, coordination, and interpersonal skills.
• Proficiency in troubleshooting and issue resolution.
• Familiarity with the latest open-source technologies.
• Expertise in CI/CD pipeline management.
• Knowledge of GCP/AWS cloud services.
• Understanding cybersecurity best practices.

Benefits

• Group Mediclaim cover 2.5 L sum assured (Employee + Spouse + 2 Children) & Group Personal Accident – 5 L sum assured.
• Rewards & Recognition programmes

We are looking for a Content Writer to produce high-quality documentation that contributes to the overall success of our products and Services. You will join a team of talented marketers who work collaboratively with technology experts.

Responsibilities:-

· Work with internal teams to obtain an in-depth understanding of the product and services.

· Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.

· Write easy-to-understand user interface text, online help, and guides for services.

· Analyze existing and potential content, focusing on reuse and single-sourcing opportunities

Create and maintain the information architecture

Requirements & Skill:-

· Proven working experience in Content writing, Article writing, blog writing, and post description.

· Ability to deliver high-quality documentation paying attention to detail

· Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures

· Excellent written skills in English

· Strong working knowledge of Microsoft Office

Technical:

• Advanced working knowledge of Magento, JavaScript/JQuery, HTML5, PHP, CSS3, and MySQL.
• Must have experience with complete eCommerce lifecycle development.
• Must have experience in modules/extensions development/customization.
• Must have experience in Theme and API integration/customization.
• Good communication skills.
• Must have knowledge of SSH, Nginx, and Apache.
• Knowledge in the GIT version is plus.

Non-Technical:

• Interpersonal skills
• Excellent Verbal & Written communication
• Decision maker
• Good Listener
• Ability to work independently

Roles & Responsibilities:

• Develop back-end/frontend new functionality
• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.

Roles and Responsibilities

• Develop and manage highly trafficked, highly scalable web properties with PHP5 using Laravel/ZEND CodeIgniter/Yii/Symfony framework.
• Understand the specifications to define system requirements.
• Collaborate and communicate project updates and progress to team members and clients.
• Analyze, design, code, debug, test, document and deploy changes to the system.

Job Description

Experience : 10+ Years

Location : Pune

Job Requirements:

• Minimum of 10+ years of experience with a proven record of increased responsibility
• Hands on experience in design, development and managing Big Data, Cloud, Data warehousing
• and Business Intelligence projects
• Experience of managing projects in Big Data, Cloud, Data warehousing, Business Intelligence
• Using open source or top of the line tools and technologies
• Good knowledge of Dimensional Modeling
• Experience of working with any ETL and BI Reporting tools
• Experience of managing medium to large projects, preferably on Big Data
• Proven experience in project planning, estimation, execution and implementation of medium to
• large projects
• Should be able to effectively communicate in English
• Strong management and leadership skills, with proven ability to develop and manage client
• relationships
• Proven problem-solving skills from both technical and managerial perspectives
• Attention to detail and a commitment to excellence and high standards
• Excellent interpersonal and communication skills, both verbal and written
• Position is remote with occasional travel to other offices, client sites, conventions, training
• locations, etc.
• Bachelor’s degree in Computer Science, Business\Economics, or a related field or demonstrated,
• equivalent/practical knowledge or experience

Job Responsibilities:

• Day to day project management, scrum and agile management including project planning, delivery
• and execution of Big Data and
• Primary Point of contact for customer related to all project engagements, delivery and project
• escalations
• Design right architecture and technology stack depending on business requirement on Cloud / Big
• Data and BI related technologies both some on-premise and on cloud
• Liaise with key stakeholders to define the Cloud / Big data solutions roadmap, prioritize the
• deliverables
• Responsible for end to end project delivery of Cloud / Big Data Solutions from project estimations,
• project planning, resourcing and monitoring perspective
• Drive and participate in requirements gathering workshops, estimation discussions, design
• meetings and status review meetings
• Support & assist the team in resolving issues during testing and when the system is in production
• Involved in the full customer lifecycle with a goal to make customers successful and increase
• revenue and retention
• Interface with the offshore engineering team to solve customer issues
• Develop programs that meet customer needs with respect to functionality, performance,
• scalability, reliability, schedule, principles and recognized industry standards
• Requirement analysis and documentation
• Manage day-to-day operational aspects of a project and scope
• Prepare for engagement reviews and quality assurance procedures
• Visit and/or host clients to strengthen business relationships

We are seeking an experienced quality assurance engineer to develop and execute exploratory and automated tests to ensure product quality. As a quality assurance engineer, you will be responsible for creating and implementing a strategy for quality coordination and testing as well as suggesting solutions to identified quality problems. Your role includes designing and implementing tests, debugging, and defining corrective actions.

The role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets as per the requirements. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

mail resume to   qa @ theintegrityglobal.com

• Reviewing requirements, specifications, and technical design documents to provide timely and meaningful feedback.
• Thorough knowledge of performing end top end functional testing as an individual contributor.
• Knowledge of creating detailed, comprehensive, and well-structured test plans, test scenarios, and test cases.
• Strong knowledge of software QA methodologies, tools, and processes.
• Knowledge of preparing reports to communicate the outcomes of quality activities.
• Sound knowledge of automation concepts.
• Expert-level knowledge of automation using selenium tools. Hands-on experience of design, develop, and execute automation scripts.
• Knowledge of automation using Selenium or other open-source tools.
• Good knowledge of API automation
• Good knowledge of database concepts and SQL queries.
• Experience with performance and/or security testing is a plus.
• Knowledge of any CI/CD tools is a plus.

• Passion and commitment to work in a startup environment.
• Team player, good time-management skills, and great interpersonal and communication skills.
• Highly motivated, self-starter that can operate under minimal supervision.
• Familiarity with agile software development methodologies is also a plus.

• Bachelor’s degree in engineering from a reputed institution. Master’s degree preferred. 
• 5+ years of work experience as a quality assurance engineer 
• Knowledge of the healthcare and life science domain would be plus 

• Fully capable of understanding current structures, identifying the issues and rebuilding for the future.
• Technical Bug Solving Ability.
• Extensive knowledge of Mysql database/architecture design & implementation skills.
• A strong handle on JS, Jquery, JSON, Ajax and PHP frameworks.
• Strong knowledge of REST & SOAP API Integration
• Good levels of communication. Both written and verbal.
• The ability to work under pressure and to tight deadlines.