Customer Support Associate

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job description

The client’s department DPS, Digital People Solutions, offers a sophisticated portfolio of IT applications, providing a strong foundation for professional and efficient People & Organization (P&O) and Business Management, both globally and locally, for a well-known German company listed on the DAX-40 index, which includes the 40 largest and most liquid companies on the Frankfurt Stock Exchange.

We are seeking talented Java Application Developers to join our dynamic DPS team. In this role, you will design and implement change requests for existing applications or develop new projects using Jakarta EE (Java Enterprise Technologies) and Angular for the frontend. Your responsibilities will include end-to-end process mapping within the HR application landscape, analyzing developed functionalities, and addressing potential issues.

As part of our dynamic international cross-functional team you will be responsible for the design, development and deployment of modern high quality software solutions and applications as an experienced and skilled Full-stack developer. 

Responsibilities:

Design, develop, and maintain the application.

Write clean, efficient, and reusable code.

Implement new features and functionality based on business requirements.

Participate in system and application architecture discussions.

Create technical designs and specifications for new features or enhancements.

Write and execute unit tests to ensure code quality.

Debug and resolve technical issues and software defects.

Conduct code reviews to ensure adherence to best practices.

Identify and fix vulnerabilities to ensure application integrity.

Working with other developers to ensure seamless integration backend and frontend elements.

Collaborating with DevOps teams for deployment and scaling.

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Utilities / Energy domain is appreciated.

Strong experience with Java (Springboot), AWS / Azure or GCP, GitLab and Angular and / or React. Additional technologies like Python, Go, Kotlin, Rust or similar are welcome

Excellent problem-solving and debugging skills. 

Strong communication and collaboration abilities to work effectively in a team environment.

Skills & Requirements

Java, Spring Boot, Jakarta EE, Angular, React, AWS, Azure, GCP, GitLab, Python, Go, Kotlin, Rust, Full-stack Development, Unit Testing, Debugging, Code Review, DevOps, Software Architecture, Microservices, HR Applications, Cloud Computing, Frontend Development, Backend Development, System Integration, Technical Design, Deployment, Problem-Solving, Communication, Collaboration.

L2 Network Engineer (NOC - Operation & Monitoring)

We are looking for experienced L2 Network Engineers to join our NOC (Network Operations Center) team. The ideal candidate should have 3+ years of experience in IT networking with expertise in troubleshooting, configuration, and monitoring of network devices.

Job Details:

• Location: Sec-24, Noida, UP
• Working Hours: 9:30 AM – 6:30 PM
• Support Days: Monday to Saturday
• Experience Required: 3+ years in IT Networking
• Education: B.Tech / MCA (Passing year 2021, No distance learning)
• Certifications: CCNA / CCNP
• Salary: ₹3.0 - ₹3.6 LPA

Key Responsibilities:

• Monitor and manage network performance to ensure smooth operations.
• Troubleshoot and configure routers, switches, and other network devices.
• Work with ITSM tools for incident and problem management.
• Analyze and resolve network issues related to IP addressing, subnetting, VLANs, and routing protocols (OSPF, BGP).
• Implement security policies, access controls, and network configurations as per company standards.
• Support and optimize LAN/WAN infrastructure to ensure minimal downtime.
• Configure and manage MPLS, SD-WAN, and VLAN Trunking Protocol (VTP).
• Handle STP (Spanning Tree Protocol), Inter-VLAN Routing, and SNMP monitoring.

Technical Skills Required:

• Networking Protocols: OSPF, BGP, MPLS, ICMP, SNMP
• Network Components: Routers, Switches, Firewalls, Load Balancers
• IP Addressing & Subnetting: IPv4, IPv6, CIDR
• Network Monitoring & ITSM Tools: Experience with at least one tool
• LAN & WAN Technologies: VLAN, Trunking, Inter-VLAN Routing
• Security & Management: Access Control, SNMP Monitoring, Community Strings

Who Should Apply?

• Candidates with strong troubleshooting and network configuration skills.
• Those looking to grow in NOC operations, network monitoring, and L2 network support.
• Individuals with a CCNA/CCNP certification and experience in handling enterprise-level networks.

Have a good understanding and experience in IT Recruitment

Experience handling Vendor Management

Co-ordination with the Client for their requirement

Co-ordination, sorting, and sourcing, candidates as per Client’s requirements

Mailing and coordination

Crafting recruiting emails to attract passive candidates.

Design and update job descriptions

Screen incoming resumes and applications and forms

Source and recruit candidates by using databases, social media, etc.

C2H Role - 6 months

Rejolut is one of the award winning fastest growing emerging tech company which is working on leading technology like Blockchian, ML & AI, Complex mobile & web apps, IoT etc.

The ideal candidate will be responsible for developing highly scalable and secure code.

Responsibilities:-

• Plan and conduct user research and competitor analysis
• Interpret data and qualitative feedback
• Create user stories, personas, and storyboards
• Determine information architecture and create sitemaps
• Create prototypes and wireframes
• Conduct usability testing
• Knowledge of industry tools: Presentation programs (Keynote, Powerpoint); UX design programs (Sketch, Adobe)
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards on typography and graphic design

Desired Candidate Profile:-

• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Culture

- Fast-paced, intellectually stimulating, steep learning, and growth

- Close-knit, hardworking, supportive colleagues

- Challenging work

- Flat organization with no hierarchy

- If you like problem solving, and love latest technology, there are very few better places

How we are different 
 -We are young and dynamic team who are obsessed with solving business problem at scale -We are a technology agnostic company who focus more on finding the optimal solution to business problem rather than technology

 Why to join us
 -We provide huge learning curve. Spending 1.5-2 years with us will put you 3 years ahead in the career
-We work only on cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, ELM
-There are two technology Co-founder in the company ho are pretty much hands-on and have earlier bult the Consumer application which is downloaded millions of time and are in leadership position in copanies like Samsung, Purplle, Loylty Rewardz
-Get mentored by the best in the industry
-Flexible working hours
-Perks best in the industry

Roles and Responsibilities:

• Perform day-to-day management of campaigns, including oversight of bid recommendations, execution details, and budgets.

• Conduct thorough keyword analysis by: creating keyword lists, analyzing search volume, and making recommendations.
• Experiment with new platforms and channels.
• Ensure ads are creative and displayed appropriately.
• Monitor costs and return on investment (ROI).
• End to End campaign management & setup.
• Continual testing and optimization.

Skills and Qualifications:

• Bachelor’s degree required.
• 1-2 years of experience in Google Campaigns. 
• Relevant previous experience and success within a similar PPC or Digital Marketing focused role. 
• Google Ads and Google Analytics certified.
• Current knowledge of Google Analytics and other digital marketing software and tools.
• Strong analytical ability and experience to work with a variety of data sources.
• Strong Excel experience.
• Ability to communicate effectively.

Job Description –

• Full stack developer position.
• Should have total of 5-7 years of experience.
• Should have min. of 2 years of experience in developing Enterprise apps on React.js and 2 years on Django apps.
• Very good in Data structure, logical reasoning, and algorithms.
• Experience with cloud providers like AWS or Azure or GCP is also required.
• Good Understanding of Design and Integration patterns.
• Ability to work independently and with lots of ownership.
• Ability to learn and apply newer technologies quickly.
• Good to have knowledge in building progressive web apps.

Role Description

• You will be full stack senior developer.
• Handle team of junior backend and frontend developer.
• You can and want to write code end-to-end.
• You would enjoy designing a system for speed and scale.
• Developing product using Reactjs for front end and Python for back end.
• We want you to debate on the pros and cons of different architectures and tech stack choices and be real contributing members.
• We want people who can and want to learn new stuff in real-time while on the job.

Skills - JavaScript, React.js, HTML, CSS, SQL with MySQL / PostgreSQL, Python, Django, AWS or Azure or GCP