Customer Support Associate

Pyspark Data Engineer:

• Hands-on expertise in designing, building, and maintaining Apache Spark pipelines in production environments. 
• Proven experience building and scaling data ingestion frameworks that integrate data from multiple source systems, with a focus on reliability, reusability, and scalability. 
• Deep understanding of Spark architecture (driver/executors, DAG, partitioning, shuffles, caching, cluster resource management) and experience operating pipelines at scale, including data transformations on datasets ~500 GB+. 
• Strong understanding of Oracle SQL and HDFS, including handling file formats and applying appropriate data cleansing, normalization, and formatting to produce curated output datasets. 
• Ability to write Python, Pyspark, and shell scripts to process, transform, and automate data workflows. The Candidate should be good in writing application programs and automation manual data processing steps using python.

Role & Responsibilities

• Lead experience strategy (and partner with design) to develop customer and partner insights, heuristic and competitive experience analysis, and performance optimization strategies.
• Build relationships with leaders and partners to shape our overall strategy/plans.
• Build an inspired User Experience team. Set clear objectives while balancing short-term development with long- term career growth.
• Be an active member of our global creative leadership team, helping create the wider team's vision, culture and goals.
• Promote best practices to partners to support the strategic priorities of Search.
• Winning business, creating excellent digital experiences

Ideal Candidate

• Strong UX Design Leadership Profile
• Mandatory (Experience) : Must have 10+ YOE in UX / Experience Design with significant exposure to leading large-scale design projects and teams (Can consider 8+ YOE for candidates from Top Products with fast career growth)
• Mandatory (Experience 2) : Must have hands-on experience across the end-to-end UX lifecycle (research → ideation → design → testing → delivery → optimization)
• Mandatory (Skill 1) : Must have strong expertise in user research, usability testing, and translating insights into design decisions
• Mandatory (Skill 2) : Must have strong understanding of UX methodologies (Design Thinking, Agile, Lean UX, Design Sprints)
• Mandatory (Skill 3) : Must have experience in designing complex user journeys, interactions, and scalable digital experiences
• Mandatory (Leadership) : Must have experience leading and mentoring UX teams, building team capabilities, and driving design quality
• Mandatory (Current Designation) - Current designation must be Lead or above (For Top Product companies)
• Mandatory (Stakeholder Mgmt) : Must have strong experience in client/stakeholder management, cross-functional collaboration (PMs, engineers, business teams), and leading design workshops
• Mandatory (Portfolio) : Must have a strong portfolio showcasing UX thinking, research-backed design, and complex problem-solving
• Mandatory (Education) : Design Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)
• Mandatory (Company) : Product based companies (B2C highly preferred)

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Sales Manager

Experience Level: 2+ years

Location: Bangalore

Job Description: As a Sales Manager in our Real Estate Division, you will be responsible for driving sales by following up on leads generated through our online campaigns, nurturing prospective clients, and guiding them through the property purchase process. Your primary goal will be to convert prospective leads into buyers by providing expert guidance, arranging site visits, showcasing properties of our clients, and closing sales, all while maintaining the unified communication which reflects the brands value and positioning.

Responsibilities:

Lead Follow-up &. Nurturing:

Timely reach out to leads generated through online campaigns via calls, emails, or messages. Maintain regular contact to build relationships and trust.

Client Engagement:

Understand client requirements, preferences, and budgets to engage rightly.

Property Site Visits:

Schedule and conduct property visits, showcase features and benefits of the property to prospective buyers promptly.

Sales Conversion:

Help clients through the sales process, negotiate terms, and close deals effectively.

Documentation & Coordination:

Assist clients with documentation and paperwork, and coordinate with internal teams and clients to ensure a smooth transaction.

Market & Product Knowledge:

Stay updated on different property listings, market trends, and competitors to provide accurate information and advice to customers.

Reporting:

Maintain detailed records of client interactions, follow-ups, and sales pipeline. Provide feedback to the management for overall strategy improvements on a regular basis.

Requirements & Qualifications

Educational Qualification:

Bachelor's degree in Business / Marketing.

.

Key Skills:

o Excellent communication and interpersonal skills

o Strong negotiation and convincing abilities

o Self-motivated and target-driven mindset

o Ability to work independently and as part of a team

Additional Requirements:

o Valid driving license and willingness to travel for site visits

o Willingness to work on weekends

o Ability to handle multiple leads and prioritize effectively

Compensation & Benefits

Competitive salary as per industry standards

Attractive commission structure based on sales performance

Opportunities for career growth and professional development

Be part of a dynamic and fast-paced team

About FPGrowth

We’re FirstPrinciples Growth — a team of data nerds, marketers, and founders scaling B2B SaaS companies from $1M to $100M+. We question the obvious, challenge the conventional and write like we own the category.

Job Location - JanakPuri (Delhi)

Job Synopsis:

Drive organic growth through integrated inbound marketing strategies with deep SEO expertise. Execute data-driven campaigns leveraging AI-powered tools, content optimization, and technical SEO to maximize organic visibility for SaaS clients. Work cross-functionally with content, product, and growth teams to implement search-first initiatives across the customer journey.

Responsibilities

Inbound Campaign Execution :

Develop and execute integrated inbound campaigns combining SEO, content marketing, and conversion optimization Create SEO-driven content calendars aligned with buyer personas and search intent stages Implement topic cluster strategies and pillar content frameworks for authority building.

AI-Augmented SEO Implementation:

Execute keyword research using AI tools to identify high-impact opportunities Optimize content for Google SGE and AI-generated search features Deploy programmatic SEO tactics for scalable organic growth Monitor and adapt to algorithm changes and SERP evolution

Technical SEO Execution:

Conduct technical audits using Screaming Frog, Sitebulb, and enterprise platforms Implement schema markup, Core Web Vitals optimization, and crawl improvements Execute site migrations, URL restructuring, and indexation management Ensure GDPR/CCPA compliance in tracking implementations.

Content Optimization:

Optimize existing content for E-E-A-T signals and entity-based SEO Create briefs for AI-assisted content generation while maintaining quality standards Implement internal linking strategies and content refresh programs Develop landing pages optimized for organic conversion.

Performance Analysis:

Build GA4 dashboards and custom reports for organic performance tracking Analyze user behavior data to inform content and SEO strategies Track keyword rankings, organic traffic, and conversion metrics Generate actionable insights from search console and third-party tools.

Link Building & Outreach:

Execute digital PR campaigns for high-authority backlinks. Manage outreach programs using AI-powered prospecting tools. Develop linkable assets and resource pages. Monitor backlink profiles.

Description:

We are looking for a Business Development Executive / Manager to join our team. If you are creative, hard-working, motivated and sales savvy, looking to pursue a career in Digital Sales and Business Development with significant growth opportunity, we want to hear from you. We are looking for an executive to assist in the planning, execution and optimization of our online business development efforts. The sale of services through digital channel is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things Sales, Business Development and Technology. The role is to assist the organisations sales and growth efforts by contributing to new customer acquisition. He/she should be able to provide ideas to attract new clients and keep the senior management updated about marketplace

and competitor activity.

Responsibilities

● Generate new leads through different mediums like: Freelancing Portals, LinkedIn, Social Media Platforms, Direct contacts etc…

● Find new modes of Business lead generation and actively work to establish companies profile

● Build contacts with potential clients to create new business opportunities

● Keep prospective client database updated

● Make cold calls for new business leads

● Writing new business proposals

● Maintain knowledge of all product and service offerings of the company

● Arrange meetings for senior management with prospective clients

● Follow company guidelines and procedures for acquisition of customers, submission of proposals etc…

● Skills and experience in creative content writing

● Analytical mindset and critical thinking

Must have:

● Excellent communication and interpersonal skills

● Strong content writing skills

● As our customers are based out of India and we work on outsourced

projects only, candidate should be willing to work in odd hours to generate leads

● Prospecting for new business (cold calls and warm calls through our lead generation programs)

● Approach and develop new leads daily

● Plan and prepare sales presentations for prospects and clients

● Develop winning proposals

● Identify and develop a strong understanding of client's core objectives and challenges

● Good knowledge of Digital Sales & Marketing/ Social Media /Web Technologies/E-commerce

● Handling Client Leads and taking it to a logical conclusion

Job Description

We are looking for an ASP.NET MVC developer that will be able to develop and support existing applications. The main scope of work will include everything from back-end to client-side code, using optimal and efficient technologies, frameworks, and patterns. Your primary responsibilities will be to design and develop these applications. Therefore, it’s essential that you are skilled at problem solving, solution design, and high-quality coding.

Responsibilities

• Delivering a high-quality application
• Integrating with front-end developers
• Ensuring a required level of performance

• Writing test-backed server-side code
• Analyzing requirements and designing new functionality
• Supporting and fixing existing functionality
• Selecting and using the most appropriate and efficient technologies for a particular application
• Designing and building application layers

Skills

• Proficiency in C# | Visual Basic
• Experience using .NET 5+ | Core
• Experience in developing NET MVC | ASP.NET Core MVC applications
• Senior knowledge of ( Entity Framework 6.* | EF Core | NHibernate | ADO.NET )
• Proficient knowledge in MSSQL | MySQL | Oracle | other RDBMS
• Database design including indexes and data integrity 
• Dependency injection pattern and IoC containers using at least one of: Autofac, Unity, Ninject, and/or SimpleIoc
• Writing tests with  NUnit | XUnit | MSTest
• Implementing enterprise application patterns 
• Understanding of HTML, JS, and CSS
• Familiarity with the client side framework  jQuery | Angular 1.* | Angular 2.*+ | React 
• Familiarity with  Kendo UI | DevExpress | Syncfusion
• Integrating web analytics tools 
• Familiarity with Azure Web Apps | AWS Cloud

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.