Customer Support Associate

Mechanical Draftsman

Location: Ghatkopar, Mumbai

Department: Design

Experience: 1–2 Years (AutoCAD & Design)

Openings: (Male/Female)

Qualifications

 BE / Diploma in Mechanical Engineering

About the Role

We are looking for a detail-oriented and technically skilled Draftsman with hands-on experience in

AutoCAD and equipment design. The role involves preparing detailed engineering drawings,

coordinating with internal teams and clients, and supporting the design and costing of industrial

equipment, especially in the pharma/process industry.

Required Skills

 Strong knowledge and hands-on experience in AutoCAD

 Experience in fabrication drawings (preferably vessels and process equipment)

 Understanding of engineering standards such as ASME / API / TEMA / PED

 Basic knowledge of BOQ preparation and costing

 Good communication and coordination skills

 Ability to review and interpret technical drawings and specifications

 Problem-solving and analytical skills

Key Responsibilities

 Preparation of GA (General Arrangement), P&ID, and layout drawings

 Designing and drafting of equipment such as Pressure Vessels, Heat Exchangers, and Storage Tanks

 Preparation of mechanical data sheets

 Ensure designs are cost-effective and efficient

 Preparation of BOQ and support in costing activities

 Coordination with internal departments and clients for design-related activities

 Preparation and verification of Bill of Materials (BOM)

 Review specifications, sketches, and drawings to determine design requirements

 Modify and revise designs to improve performance and reduce production issues

 Preparation of technical and commercial offers

 Support project execution through proper documentation and drawing control

Position Summary:

As a QA Engineer at LimeChat, you will play a crucial role in ensuring the quality and performance of our messaging and communication applications. You will primarily focus on manual testing to identify issues, validate product functionality, and provide feedback to our development teams. Additionally, you will be involved in automation testing to enhance efficiency and test coverage.

Key Responsibilities:

• Execute test cases, identify defects, and report issues accurately.
• Collaborate with cross-functional teams to ensure product requirements and user expectations are met.
• Conduct manual testing of LimeChat's messaging applications to verify product functionality and user experience.
• Develop and maintain test plans and test cases for both new features and regression testing.
• Participate in design and implementation reviews to provide input on potential issues.
• Perform exploratory testing to uncover hidden defects and ensure a robust product.
• Automate test cases using testing frameworks and tools.
• Maintain and update automated test scripts as necessary.
• Execute automated test suites to improve test efficiency and coverage.
• Continuously monitor the quality of our applications and participate in the release process.
• Collaborate with developers to isolate and reproduce defects for faster resolution.
• Maintain and document testing processes and procedures for reference.
• Contribute to a culture of continuous improvement in quality assurance.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Proven experience as a QA Engineer, with a strong emphasis on manual testing.
• Familiarity with automation testing tools such as Selenium, Appium, or similar.
• Proficiency in writing and executing test cases.
• Strong analytical and problem-solving skills.
• Knowledge of software testing methodologies and best practices.
• Experience with mobile and web application testing.
• Ability to work independently and as part of a team.
• Excellent communication and documentation skills.
• Detail-oriented with a commitment to quality.
• Experience with testing APIs is a plus.

Responsibilities 

Design, implementation and delivery of solutions.

Solving new problems and address any issues regarding the architecture and performance. 

Focused on understanding customer needs and anticipate the changing business and technology landscape. 

Collaborate with teams from various verticals within and outside the company.

Qualifications 

2-5 years of Software Engineering experience in Node.js and React. 

Proven experience in architecting performant, complex application on web or mobile applications. 

Knowledge of end to end Software development life cycle.

Ability to work individually or in teams and mentor new developers to the team.

Strong knowledge of computer science, algorithms and design patterns. 

A degree in Computer Science or related field, or equivalent industry experience.

• Manage SQL Server databases 
• Configure and maintain database servers and processes
• Monitor system's health and performance
• Ensure high levels of performance, availability, sustainability and security
• Analyze, solve, and correct issues in real time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Provide 24x7 support for critical production systems

Job description:

Roles and Responsibilities:

· Strong experience in angular 2 and above

· Strong experience in HTML, JavaScript, CSS, jQuery, WEB API, NET with C#

· Proficient in working with Microsoft SQL Server

· Experience in developing web applications using Angular

· Strong logical, analytical and problem-solving skills

· Strong background in building web applications

· Excellent communication skills

Perks and Benefits

· Excellent Salary structure & Performance based interim hikes.

· Corporate Group Medical Health Insurance for Employees.

· Employee friendly Corporate Work culture

The ROLE

• Handle the inbound interest received by Marquee
• Get the inbound leads to setup an online demo with us
• Conduct a small research on the prospect’s company and background prior to the demo to conduct a smooth sales call
• Conduct online demos with the prospects and turn them into paying customers
• Ensure that the product demo is neat and organized
• Work with the prospects to understand their needs and pitch them the right Marquee product to solve their problems
• Manage on-going relationships with customers
• Run strategic follow ups (Calls/texts/emails) on the prospects to get in maximum sales
• Strive to achieve the sales targets
• Work with our Founder on strategic alliances - potentially travelling to various financial centers globally

Here are some important things to consider prior to applying to us:

• Knowledge/prior experience with startup fund raising is a distinct advantage
• WE'RE A REMOTE TEAM so you can work from wherever you like - you don't have to attend office on a day to day basis
• You should own a laptop
• EXCELLENT written & spoken English required
• We shall provide a 5-7 days training session once you join in.

Responsibilities:

• Build a high-quality web application from scratch.
• Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness
• Work as part of a team developing web applications and services using Agile development methods.
• Contribute to team and organizational improvements in process and infrastructure.
• Code, test and operate Laravel based services.
• Lead the entire web application development life cycle right from concept stage to delivery and post launch support
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Document the development process, architecture, and standard components
• Developing JSON, REST, and SOAP APIs/web services.

Skills Requirements

• Strong expertise in PHP programming on Laravel with deep understanding on Laravel features and libraries
• Restful API development expertise is a must
• Must be proficient in Web development technologies like HTML 5, CSS 3, Javascript, Node-JS
• Knowledge of jQuery and HTML
• Knowledge of MySQL and Query Optimization
• Knowledge of GIT
• Good written communication skills.
• You must be humble and a team player.
• Experience in handling a team and Project Management.
• Understanding of MVC design patterns
• Hands on experience with any E-commerce website.