Customer Support Associate

Position Overview

We are seeking a talented and creative Graphic Designer toork in abroad countries. The ideal candidate will have a strong portfolio showcasing their design skills and a passion for creating visually appealing content. As a Graphic Designer, you will be responsible for producing high-quality designs for various projects, including digital and print materials, branding, and marketing campaigns.

Key Responsibilities

• Design Creation: Develop and design graphics for websites, social media, email campaigns, print materials, and other digital platforms.
• Branding: Assist in maintaining and evolving the company’s brand identity through consistent design across all platforms.
• Collaboration: Work closely with the marketing and content teams to understand project requirements and deliver effective visual solutions.
• Concept Development: Generate creative ideas and concepts for projects and present them to stakeholders.
• Feedback Incorporation: Revise designs based on feedback from team members and clients to ensure the final product meets their expectations.
• Project Management: Manage multiple design projects simultaneously, ensuring deadlines are met and quality standards are upheld.
• Stay Updated: Keep up-to-date with industry trends, tools, and technologies to ensure designs are modern and effective.

Qualifications

• Bachelor’s degree in Graphic Design, Visual Arts, or a related field (or equivalent experience).
• Proven experience as a Graphic Designer or in a similar role.
• Strong portfolio showcasing a variety of design projects.
• Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools.
• Solid understanding of typography, color theory, and layout principles.
• Excellent communication skills and ability to work collaboratively in a team environment.
• Strong attention to detail and a keen eye for aesthetics.
• Ability to work independently and manage time effectively to meet deadlines.

About us

ProCreator is an award winning Digital Design Agency focusing on establishing an end to end product solution. Our passion for design and innovation drives us to keep learning and achieving better products. We hustle to provide the best of all worlds, be it development, design, marketing, animation or providing any business solutions for the betterment of your products and their users, by creating pleasing experiences for their users. Some of our clients we work with, WazirX, Nasscom, ITC Masterchef, Zebpay, Cholamandalam, MetaSky and many more.

Job Description

This is a remote position.

Lead UI/UX Designer

Translating bold ideas into stunning, user-centric designs

What you need to bring to the ‘table’

• Passion for Innovation: A relentless drive to create user-centric designs that set trends and exceed expectations.
• Leadership & Collaboration: Ability to lead design processes from concept to final hand-off, fostering a creative and innovative team environment.
• Client & User Engagement: Skills to understand client and user needs, translating them into exceptional products, websites, and applications.
• Design Systems Mastery: Expertise in developing and implementing comprehensive design systems and components.
• Problem-Solving: Sharp problem-solving skills to identify and address UX issues, refining the user experience through feedback and usability testing.
• Mentorship: Experience guiding and mentoring a team of UX designers, promoting a collaborative and inclusive work environment.
• Experience: At least 5 years in UI/UX design with a strong portfolio showcasing your expertise.
• Critical Thinking: Analytical skills to tackle complex design challenges and propose innovative solutions.

What you will do

• End-to-End Design Execution: Lead and execute all design stages from initial concept through wireframing, visual design, to final hand-off for development.
• Prototyping & Specifications: Create high-quality design prototypes, features, and specifications reflecting deep user insights and client needs.
• Review & Feedback: Critically review wireframes, storyboards, user flows, and visual designs to meet ProCreator standards and client expectations.
• Design Systems & Problem-Solving: Establish and maintain comprehensive design systems, proactively troubleshooting UX issues and incorporating feedback.
• Team Leadership: Mentor junior designers, fostering their growth and ensuring high-quality output across projects.

Requirements

• UX Methodologies: Proficiency in research, personas, wireframing, and prototyping.
• Design Expertise: Ability to translate user journeys into visually stunning and intuitive UI designs, with a strong understanding of UI principles.
• Design Systems: Proven experience in building and utilizing design systems, with advanced skills in Figma.
• Platform Experience: Extensive experience in designing for both web applications and mobile platforms (iOS and Android) with a strong portfolio showcasing successful projects on these platforms.
• Communication: Excellent verbal and written communication skills to articulate design decisions to clients and stakeholders effectively.
• Leadership & Mentorship: Willingness to mentor and support junior designers, fostering a culture of continuous improvement.
• Bonus Skills: Experience with motion design/prototyping tools like After Effects and ProtoPie.

Benefits

• Wealth-Building Opportunities: ESOPs, SAR programs, project referral bonuses, and profit-sharing.
• Ergonomic Workplace: Top-tier ergonomic chairs, standing desks, and comprehensive training programs.
• Health & Wellness: Health insurance up to INR 5,00,000, subsidized gym memberships, and full-body and eye check-ups.
• Professional Growth: Access to extensive learning courses, development funds, seasoned mentors, and the ProCreator Innovation Fund (PIF) up to INR 50,000.
• Flexible Work Arrangements: 24 Work From Anywhere (WFA) days per fiscal year.
• Team Retreats: Annual retreats focused on team-building.
• Supportive Culture: Wellness seminars, feedback-driven policies, and a supportive environment for emotional and intellectual growth.
• Mentorship & Leadership Development: Mentorship programs, design hackathons, and leadership initiatives.

Ready for the next chapter of your life?

Join ProCreator and be part of a team where creativity, innovation, and personal growth are at the forefront. Let’s create extraordinary digital experiences together!

Job Description:

• Works with team to drive improvements in code quality via manual testing
• Works to develop and execute QA strategies to meet and exceed corporate quality goals
• Delivers on capabilities for the product suite automation strategy
• Develops manual and automated test cases and configurations needed to meet testing of business requirements
• Executes test cases/scripts to ensure delivery of quality software applications, including Systems Integration, Regression, and Performance Testing 
• Generates test data to support the requirements and test case for various test phases
• Building and maintenance of quality standards as well as enforcing technical and testing standards
• Creates logs to document testing phases and defects
• Monitors and tracks resolution of defects and takes part in daily standup 
• Designs, monitors, and analyzes quality assurance metrics such as defect, defect counts, test results, and test status
• Identifies opportunities to adopt innovative testing technologies and techniques
• Looks beyond the obvious for continuous improvement opportunities

Qualification and Experience Requirements: 

• Bachelor’s Degree in computer science, computer engineering, or other technical disciplines, or equivalent work experience required
• 3+ years of experience in Technology, with an emphasis on QA, and proven ability in writing test cases, running functional or performance tests, and managing defects
• Solid experience in test-driven development, unit testing, functional testing, system integration testing, regression testing
• Must have proven analytical and problem-solving skills to help validate, verify, communicate & report software application issues
• Proficiency in written and spoken English
• Solid knowledge of QA methodologies, SDLC and STLC
• Working knowledge of test management software like Jira
• Strong in analytical skills and should be a team player
• Competent in executing test cases and passionate about quality
• Ability to handle conflict effectively

Key Skills: Java, Node.js, React js, PHP , JSON, Mongo DB, Rest APIs, Word Press, Web Services, Mern Stack, Mean Stack, Express Framework, Bootstrap with Angularjs.

1. Overall 3 to 4+ years of experience is required with the following skills.
2. Strong knowledge of JavaScript, Nodejs, Angular. Expresses, Reactjs, AJAX, and jQuery
3. Good working knowledge of working database platforms like dynamo DB MYSQL and Mongo DB Experience
4. working on wasp user interface technologies HTML and JavaScript, Knowledge of web servers and app servers AWS and MongoDB.
5. You need to work in an agile cross-functional team to create a customer experience and implement high-quality code into production.
6. Work on bug fixes and improvement of application performance.
7. Hands on experience with a framework with Angular JS and Node JS
8. Hands on experience with utility library with jQuery lib, bootstrap.js, Angularjs, Bootstrap, Date Picker, canvasjs.min.js, Socket.io, Moment timezone.js
9. Good Knowledge of AWS Amazon web services.
10. Should be Proficient in Linux
11. Experience on Node.js and Json rest APIs developments and web services knowledge are highly preferred.
12. Knowledge of cross-browser platform issues and implementation is highly preferred.

We are aiming to provide good digital learning solutions to K12 students. Providing Quality learning experience is our Motto.

You will be responsible for certain sections of the product, taking entire ownership. You should be proactive with the short term and long term vision for the product and should be able to lay the roadmap to deliver the same. Cross functional management is an important aspect of this role.

You are expected to do the following things

• Solve user problems and make the user’s life easier by providing value driving solutions.
• Collect requirements using multiple techniques and prioritize them according to the relevant factors contributing to the business vision.
• Make Product Roadmaps and plan the deliveries of the product features.
• Take user interviews for requirement gathering and taking feature wise feedback.
• Should be able to create design wireframes for clear communication with designers and other stakeholders
• Should get the high fidelity designs done with the help of the design team. Involve yourself in the UI/UX process.
• Ensure timely product deliveries and app releases.
• Work on Agile product development, create Product Backlogs and User Stories. Write proper PRDs.
• Prioritize user stories and discuss the same with the engineering and QA team
• Analyse the product/feature performance through metrics and follow a data driven approach.
• Interact with the Testing Team and facilitate the proper issue resolutions.
• Continuously interact with the management, stakeholders, marketing and operations team for various product related decisions.

• Should have strong analytical skills.
• Decent Technical knowledge of Client and Server Functioning.
• Good UI/UX knowledge.
• Should have good presentation skills.
• Should have good written and verbal skills.
• Should be passionate to take up challenges and try to provide apt solutions.
• Experience in Agile methodology for product development detailing Epic, User Stories,managing scrum etc.
• Cross functional experience and managing interactions with various teams
• Should have prior Product Management experience of 2 years.

• Manages projects with timely deadlines.
• Write clear, concise and well documented code.
• Communicates frequently with management; detailing progress on the development effort.
• Evaluates and implements changes to tools and modules based on the needs of the client.

• 5+ years of experience as an iOS developer.
• Proficiency in Swift and Objective-C.
• Experienced in developing customer-facing, commercial iOS applications.
• Deep understanding of iOS frameworks such as Core Data and Core Animation, along with offline storage, threading, and performance tuning.
• Knowledgeable in consuming RESTful APIs to connect iOS applications to back-end services.
• Experience with large e-commerce web sites is desirable.
• Proficient in git