Customer Support Associate
at Transcom
0 - 3 yrs
₹3L - ₹3.1L / yr
Pune
Skills
B2B Marketing
Sales
Job Title: Customer Success Associate
Location: Pune
Work Mode: Work from Office
Experience Required:
Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers
Key Responsibilities:
Handle outbound calls efficiently.
Provide exceptional customer service and sales advisory.
Address customer queries and objections effectively.
Assist customers in understanding products and services.
Required Skills:
Excellent English communication skills (spoken & written).
Strong objection-handling and persuasion skills.
Qualification:
Any Graduation (Mandatory)
Interview Rounds:
HR Round
Versant Round
Operations Round
Client Round
Working Days & Shifts:
6 days a week (Rotational Week Off)
Rotational shifts
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About Transcom
Founded
Type
Size
Stage
About
Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!
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