Customer Support Associate

 UI/UX Design Expertise

✅ Strong experience in UI/UX design for Industry 4.0 applications (e.g., APM, IIoT, Predictive Maintenance).

✅ Ability to design intuitive user interfaces for complex industrial software.

✅ Experience in wireframing, prototyping, and creating mockups using tools like:

• Figma
• Sketch
• Adobe XD
• InVision

2️⃣ Data Visualization & Dashboard Design

✅ Expertise in designing visual representations of large datasets (charts, heatmaps, dashboards).

✅ Experience with data visualization tools like:

• Tableau
• Power BI
• ✅ Strong understanding of UX for data-heavy applications used by CXOs and industrial operators.

3️⃣ Industry 4.0 Knowledge & Usability for Industrial Applications

✅ Experience working on Industrial IoT (IIoT), Digital Twins, and Asset Performance Management (APM) platforms.

✅ Familiarity with predictive analytics, real-time monitoring, and industrial decision-making workflows.

✅ Understanding of industrial workflows & standards to ensure UI aligns with industry-specific needs.

4️⃣ Multi-Device & Responsive Design

✅ Ability to design for multi-device usability (desktop, tablets, handheld devices used on shop floors).

✅ Experience in creating mobile-responsive interfaces for field technicians and operators.

5️⃣ Collaboration & Agile Development Experience

✅ Experience working in agile product development cycles.

✅ Strong collaboration skills with:

• Data scientists & engineers (to ensure meaningful data representation).
• Marketing & customer support teams (to maintain design consistency).
• ✅ Ability to iterate designs based on usability testing and feedback.

6️⃣ Innovation & AI-Driven UX Features

✅ Experience in integrating AI-driven UX enhancements (e.g., AI-powered insights, predictive UI elements).

✅ Familiarity with edge computing & cloud-based systems in industrial settings.

7️⃣ Compliance & Accessibility

✅ Knowledge of industry standards & accessibility guidelines (e.g., WCAG for inclusive design).

✅ Experience in developing design libraries & systems to maintain consistency across applications.

Bonus Skills (Good to Have)

➕ Coding knowledge in HTML, CSS, JavaScript (not mandatory but helpful for working with dev teams).

➕ Experience with 3D UI/UX for Digital Twins or AR/VR interfaces.

➕ Understanding of cybersecurity principles in industrial applications.

Critical Takeaway:

This role is highly specialized in designing user interfaces for industrial applications, with a strong emphasis on data visualization, usability, and multi-device accessibility. The UI/UX Engineer must have deep experience in Industry 4.0 tools, predictive analytics, and industrial workflows while collaborating with cross-functional teams to enhance the usability of complex software platforms.

Key Responsibilities

Product & Medical Knowledge

• Develop thorough knowledge of infant formula, pediatric nutrition, and pharma-based products
• Explain product composition, benefits, usage, and differentiation clearly to doctors
• Stay updated with new product launches, guidelines, and market trends

Doctor & Customer Interaction

• Visit pediatricians, gynecologists, hospitals, and clinics
• Conduct doctor detailing with scientific and ethical promotion
• Build and maintain long-term relationships with healthcare professionals

Sales & Promotion

• Achieve assigned sales targets
• Promote products through effective communication and selling skills
• Support new product launches and promotional campaigns

Reporting & Documentation

• Fill and maintain daily call reports (DCR), feedback forms, and survey formats
• Maintain accurate records of doctor interactions and market feedback
• Share timely reports with the sales manager / HO

Skills & Competencies Required

• Strong product knowledge (infant formula / nutrition preferred)
• Basic to good pharma knowledge
• Excellent communication and presentation skills
• Good selling and negotiation skills
• Ability to explain scientific information in a simple manner
• Format filling & reporting skills
• Self-motivated, disciplined, and field-oriented

Educational Qualification

• B.Sc (Nutrition) / M.Sc (Nutrition)
• B.Pharma / D.Pharma / Life Science background

About AMAZECH SOLUTIONS

Amazech Solutions is a Consulting and Services company in the Information Technology Industry. Established in 2007, we are headquartered in Frisco, Texas, U.S.A. The leadership team at Amazech brings to the table expertise that stems from over 40-man years of experience in developing software solutions in global organizations in various verticals including Healthcare, Banking Services, and Media & Entertainment 

We currently provide services to a wide spectrum of clients ranging from start-ups to Fortune 500 companies. We are actively engaged in Government projects, being an SBA approved company as well as being HUB certified by the State of Texas. 

Our customer-centric approach comes from understanding that our clients need more than technology professionals. This is an exciting time to join Amazech as we look to grow our team in India which comprises of IT professionals with strong competence in both common and niche skill areas.  

Job Description

Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive and iterative delivery environment? You will be part of a large group of makers, breakers, doers, and disruptors, who love to solve real problems and meet real customer needs. 

We are seeking Software Engineers who are passionate about marrying data with emerging technologies to join our team. You will have the opportunity to be on the forefront of driving a major transformation and create various products that will disrupt and reimagine technology solutions by working with the best minds in the industry. 

Location: Bangalore, Pune (Hybrid / Remote)

Experience: 5-13 years

Employment type: Full time.

Permanent website: www.amazech.com

Role Description

This is a full-time Java Backend Developer role, based in Bengaluru with flexible remote work option. The Java Backend Developer will be responsible for designing, developing, and delivering complex Java-based applications and providing end-to-end support throughout the software development lifecycle. The successful candidate will collaborate with cross-functional team members, gather and analyze requirements, identify and prioritize technical and functional requirements and provide innovative solutions to address business challenges.

Qualifications

• Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
• 5+ years of hands-on software development experience in Java/J2EE
• Experience in defining software architecture, design patterns, and solution design
• Strong experience in microservices architecture, Angular, Spring Boot Framework, Hibernate, and Web Services (SOAP and REST)
• Experience in cloud infrastructure, ideally with Amazon Web Services
• Strong knowledge in database design, SQL query optimization, and performance tuning
• Demonstrated ability to lead technical teams and mentor team members
• Excellent communication, analytical, and problem-solving skills
• Experience and knowledge of Agile methodologies
• Experience with AWS, GCP, Microsoft Azure, or another cloud services
• Proven ability to work well under pressure and deliver high-quality work within tight deadlines

Other Requirements

• Bachelor's or Master's degree in Computer Science (or equivalent technical degree)
• Strong interpersonal and relationship-building skills. 
• Ability to work independently and as part of a team. 
• Excellent verbal and written communication skills and ability to communicate effectively with international clients. 

We were founded in 2014 with a mission to develop and deliver applications to small businesses in India, using which these businesses can achieve new heights in their business.

Most of these companies lack behind because they can’t afford high end applications, and don’t buy these applications majorly because many of its features are not useful to their business. We develop customized applications as per customer’s business needs.

Founder & CEO - Karan Jain

Position - Frontend Engineer

Responsibilities

● Use markup languages like HTML to create user-friendly web pages

● Maintain and improve website

● Optimize applications for maximum speed

● Design mobile-based features

● Collaborate with back-end developers and web designers to improve usability

● Get feedback from, and build solutions for, users and customers

● Write functional requirement documents and guides

● Create quality mockups and prototypes

● Help back-end developers with coding and troubleshooting

● Ensure high quality graphic standards and brand consistency

● Stay up-to-date on emerging technologies

Requirements and skills

● Proven work experience of 4-5 years as a Front-end developer

● Hands on experience with markup languages

● Experience with JavaScript, CSS and jQuery

● Familiarity with browser testing and debugging

● In-depth understanding of the entire web development process (design, development and

deployment)

● Understanding of layout aesthetics

● Knowledge of SEO principles

● Familiarity with software like Adobe Suite, Photoshop and content management systems

● An ability to perform well in a fast-paced environment

● Excellent analytical and multitasking skills

● BSc degree in Computer Science or relevant field

We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Integration of user-facing elements developed by front-end developers with server side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection

Dare2Compete is looking for MEAN, MERN, and LAMP Stack Developers. Developer responsibilities include building our application from concept all the way to completion from the bottom up, fashioning everything from the home page to site layout and function.

Responsibilities of the Candidate:

• Write well-designed, testable, efficient code by using the best software development practices
• Integrate data from various back-end services and databases 
• Gather and refine specifications and requirements based on technical needs
• Be responsible for maintaining, expanding, and scaling our products
• Stay plugged into emerging technologies/industry trends and apply them into operations and activities
• End-to-end management and coding of all our products and services
• To make products modular, flexible, scalable and robust

Our Tech Stack: 

• AngularJS 10
• React
• PHP Laravel
• Mongo DB
• Express.js 
• NodeJS
• MYSQL 8
• NoSQL DB
• Linux OS
• Apache
• Amazon AWS services – EC2, WAF, EBS, SNS, SES, Lambda, Fargate, etc.
• The whole ecosystem of AWS
• And many more…

Required Experience, Skills, and Qualifications:

• Must have at least 1 year of experience to a maximum of 10 years of experience in the technologies that we work with
• Proven working experience in programming – Full Stack
• Top-notch programming and analytical skills
• Must know and have experience in AngularJS 2 onwards
• A solid understanding of how web applications work including security, session management, and best development practices
• Adequate knowledge of relational database systems, Object-Oriented Programming and web application development
• Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
• B.Tech in Computer Science or a related field or equivalent

Salary: As per industry benchmarks. This won’t be a restriction for the right candidate.

• Create high-quality HTML files based on the latest HTML5.
• Conducting website performance and usability tests.
• Troubleshoot any issues with the website.
• Meeting publication deadlines.

• In-depth knowledge of front-end coding languages including HTML, CSS, JavaScript, and JQuery.
• Familiarity with CSS preprocessors such as Sass and Less.
• Strong attention to detail.
• Experience with Photoshop, Illustrator, Figma, or other graphic design and layout tools.

We are seeking a Software Design Engineer with hands-on design skills and exceptional unit testing experience. This person will be responsible to design, develop and troubleshoot software programs for laboratory medical device new product development. The incumbent practices and propagates engineering practices on design principles, code quality, refactoring and unit testing.

Responsibilities

• Prototype, design, refactor, implement, unit test Windows based software applications
• Participate in cross-functional project teams to refactor and design software
• Work with multi-discipline teams on new product introduction project while adhering to software development and source control processes
• Document software, write technical specifications for interfaces and testing

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 8+ years of experience
• Expert architecting, designing and developing C++/C# based solutions
• Strong software design skills - expert in OOA/OOD development methodologies, software design principles and design patterns
• Experience in Agile development processes and philosophies.
• History of driving project execution and timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Experience working with Docker / Containerization technologies is a big plus
• Experience in medical device design & development is a plus
• Experience in IVD instrumentation, such as clinical chemistry, immunoassay, hematology, urinalysis, molecular, microbiology or flow cytometry systems is a plus
• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus
• Experience in software code and build management is a plus