Customer Support Associate

Ideal Candidate

Minimum 8+ years of progressive creative design experience or related field or equivalent combination of education and experience.

Work experience as a Product Designer or similar role

Experience in industrial design

Creativity in mixing up colors, shapes and techniques

Hands-on experience with computer-aided design (CAD) tools

Good knowledge of 3D modeling software

Experience with design programs (like Illustrator and Sketch)

Time-management skills

Adaptability

BSc / MSc in Product Design, Manufacturing Design Engineering or relevant field

Join as a crucial member of Fresh Prints’ Finance Team (Remote Working)

Fresh Prints is an NYC-based custom apparel company. We are one of the fastest-growing brands in the US with over 60% growth rate in the last decade. Our people are a critical factor in helping us achieve this growth.

We are looking for amazing people who would love to have international exposure and are interested in working for a popular New York-based company. We need a focused team player who has excellent communication skills and attention to detail. You’ll learn tons about a lot of different aspects of finance. And for the right person, this role offers an uncapped opportunity.

Description of the Role

As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. However, your primary focus will be to manage our entire invoice collection process. You will be responsible for making sure we receive timely payments of over $40 million a year in revenue. 

On a day-to-day basis, this means:

• Following up with customers on open and overdue invoices
• Handle case escalations and complex invoices
• Coordinating with Universities, Student organizations, and companies on invoice payments
• Tracking and reporting on overall collections metrics
• Applying check and Venmo payments to invoices
• Taking card payments over the phone
• Applying discounts and refunds to invoices
• The Unknown - we're always looking to find new ways to improve and we also want you to take ownership of projects you think can add value

Requirements

• 3+ years of experience in the Finance/Collections/Accounts Receivable field
• Excellent communication skills and proficiency in English are a must
• Customer centric
• Good problem-solving skills

Personal Attributes

• Proactive: You believe it’s always on you to make sure anything you do is a success.
• In love with a challenge: You revel in solving problems and want a job that pushes you out of your comfort zone.
• Goal-oriented: You’re incredibly ambitious. You’re dedicated to a long-term vision of who you are and where you want to go.
• Open to change: You’re inspired by the endless ways in which everything we do can always be improved.
• Calm under pressure: You have a sense of urgency but channel it into productively working through any issues.
• Super attentive to detail: You have an eagle’s eye for detail and can catch any mistake within seconds.

Compensation & Benefits

• Competitive annual salary
• Health Insurance
• Learning opportunities 
• Working in a great culture

Details

• This is a WFH role
• Hours are Monday - Friday, 8:00 AM to 5 PM (EST)

At the end of the day, we’re confident that you’ll love this role because we’ll train you, set goals, and then give you the keys. You’ll be held directly responsible for driving results, the way you were for your own business. And you’ll do that surrounded by a team of incredibly talented, dedicated, and ambitious people who’ll challenge you to grow every day.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

GaragePlug Inc

GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionizing the automotive aftermarket industry with strong state-of-the-art technologies.

Position: QA Lead

As we plan to grow, we have many challenges to solve. Some of the new features and products that are already in the pipeline include advanced analytics, search, reporting etc., to name a few. With growing complexity, we are open to using other tools and technologies as needed. We are looking for a talented and motivated engineer to join our fleet and help us solve real-world problems in this exciting field. Join us and share the dream of building the next generation online platform for the Auto industry.

Experience: 4+ years of relevant experience.

What you’ll do:

• QA for mobile, web, and back-end services—especially ones as design-oriented
• Good at test & defect documentation
• Work with bug tracking software, preferably JIRA is required
• Test using various network monitoring tools like Charles, Postman and performance monitoring tools etc
• Develop and implement QA methodology and practices, within SDLC
• Translate business requirements into test cases
• Building detailed test cases
• Developing automation test scripts for mobile applications.
• Conduct usability tests, and an ability to empathize with users’ unique perspectives
• Analyze and evaluate functional and technical requirements to determine the scope of the functionality to be covered by testing.

What you have:

• High level of drive, initiative and self-motivation
• Exposure to automation tools with some programming knowledge
• Excellent written and verbal communication skills
• Ability to take internal and external stakeholders along
• Understanding of Technology and User Experience
• Love for simplifying
• Growth Mindset
• Willingness to experiment and improve continuously**

Apply through this link
https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead" target="_blank">https://garageplug.freshteam.com/jobs/o5gPURzYeq7Z/qa-lead

We are looking for MERN stack experts with strong development, analytical and architecture designing experience for our Product development company - SyndicationPro.

Exp Required: 3 - 6 years
Job Location: Remote
Notice Period: Immediate to Max 30 days only

About the Organization

SyndicationPro is a fast-growing Start-up in Fintech market. It’s an Investor Management Platform for SaaS Companies. It is the most efficient real estate fundraising software that delivers all the tools needed to raise capital faster and manage investors all in one place. 

Why this Role?

This role provides you the opportunity to truly accelerate your engineering career by giving you a front line seat on a Rocketship product. Our fintech product has grown by 10x over the last year and we are expecting that growth to continue for the foreseeable future. The leadership team is committed to making massive investments in its technology and people. Given the growth of the product, individuals will have opportunities to move into leadership roles.

Job Description:

Roles & Responsibilities:

1. You have to perform full stack development activities using MERN Stack
2. Ability to translate UX Designs into functional web apps using React JS
3. Technical architecture design along with system architect and product manager
4. Writing effective business logic (using Rest API or GraphQL API)
5. Algorithm design for system modules
6. Database design for scalable and secure system using NoSQL (MongoDB) or RDBMS (MySQL or PostgreSQL)
7. POC development with other engineers
8. Efforts estimations with Product Manager and Engineering Head
9. Test software to ensure responsiveness and efficiency
10. Writing Unit testing for robust system
11. Technical documentation

Requirement & Skills:

1. Bachelor’s degree in computer sciences or equivalent stream. PG is good to have
2. Strong Knowledge of algorithms and data structures
3. Hands on experience in MERN stack (MySQL or PostgreSQL would be plus)
4. Hands on experience to develop Rest/GraphQL API using Node.js with Typescript.
5. Hands on experience on AWS services (EC2, SQS, SES, Lambda).
6. Fundamentals of Docker/Containerized application development would be plus
7. Experience working with US Stakeholders is a Must
8. Experience and Exposure working with different projects and business models will be an advantage
9. 3+ years of experience as Full Stack Development (MERN stack)
10. Experience in SaaS product development would be a plus
11. Experience in other JS frameworks like Next.JS, React Native/Expo would be plus

Responsibilities:

• Directly impact revenue generation Advise patients about the service through

structured discussions.

• Understand Patient profile & problems to explain the benefits of our services. Hand

holding the patients throughout their journey

Job Requirements:

• BTECH or Any graduate + MBA.

• 1 - 4 years of prior B2C Sales experience

• Should have worked in a target based profile

• Hustle & get things done attitude.

• Be open to work in a crazily moving head start-up environment

About Us :-

Brief about Pristyn Care :

- Pristyn Care is a Series-C Sequoia funded Healthcare Startup. Founded by a team of Ex-Max

& Medanta Doctors & Ex-UrbanClap, Mobikwik folks. We are disrupting the surgical

ecosystem. In 5 years, we aim to be the largest distributed (full stack) surgery platform in

India.

- A team of 550+ today with folks from pedigree backgrounds, we are looking to bring

onboard teammates who can bring in the hustle and problem-solving attitude to help build

Pristyn into a formidable company.

- Pristyn Care is focused on building a healthcare ecosystem delivering surgical care, hospital

admission, doctor's consultation, pre and post-surgical follow-ups and hassle-free insurance

claims.

- We built an asset-light healthcare ecosystem of 70+ clinics and 250+ partner hospitals

across 20 cities. The platform claims to have over 90 in-house super-specialty surgeons with

expertise in general surgery, ENT, urology, gynecology, Opthal, vascular, and cosmetic

surgeries

Responsibilities

· Excellent knowledge of Core Java and Spring

· Candidate should have a working knowledge of web services

· Should have worked in the distributed agile model and continuous integration

· Should have knowledge of designing and implementation of REST Web services

· Strong experience with REST API and web services

· Should be efficient with Java J2EE and related technologies.

Essential Requirements

· Strong Core Java and spring.

· Strong RESTFUL web service experience

· Strong SQL (preferably Oracle), JQuery, HTML/CSS, Oracle Restful, SOAP web services

· B. Tech/M. Tech from Tier-1 colleges like IIT, NIT, VIT, BIT

Primary Skill: Java, spring & RESTFUL Web services,

- 2+ years experience in application support on Asp.Net and SQL

- Should be able to debug production issues and bug fixes

- Should be able to write queries for extracting data using joins

- Interact with stakeholders and provide regular status updates on call logs to on-site and offshore project co-coordinator

- Provide daily status updates and time-sheets to on-site and offshore project

- Ready to work in shifts

- Knowledge Transfer / Training to stakeholders

- Good communication skills

- Highly committed and able to work independently and as a team

- Positive attitude towards learning

- Deadline orientated and escalate in advance in case of delays 

- Contribute towards improving quality, standardization and documentation for all 

changes & Support activity

- Ability to remain calm in a fast-paced and highly pressure environment