Job Title: Customer Success Associate
Location: Pune
Work Mode: Work from Office
Experience Required:
Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers
Key Responsibilities:
Handle outbound calls efficiently.
Provide exceptional customer service and sales advisory.
Address customer queries and objections effectively.
Assist customers in understanding products and services.
Required Skills:
Excellent English communication skills (spoken & written).
Strong objection-handling and persuasion skills.
Qualification:
Any Graduation (Mandatory)
Interview Rounds:
HR Round
Versant Round
Operations Round
Client Round
Working Days & Shifts:
6 days a week (Rotational Week Off)
Rotational shifts
Shubham Vishwakarma
Full Stack Developer - Averlon
About Transcom
About
Company social profiles
Similar jobs
React.js
JavascriptAbout the Role
Have you ever wanted to shape not just features, but frontend architecture and engineering culture across multiple products? As a Staff Frontend Engineer, you will play a critical role in defining UI architecture, setting engineering standards, and mentoring senior engineers while still being hands-on with complex frontend systems.
You will work closely with Product, Design, Backend, and DevOps teams to build scalable, high-performance SaaS products from the ground up—often version 1—across CAW’s growing product portfolio.
This role is ideal for engineers who combine deep React expertise, systems thinking, and technical leadership.
📍 Location: Hyderabad (Office) or Remote
What Will You Do?
Technical & Architecture Ownership
- Own frontend architecture and design decisions across one or more products.
- Define and evolve scalable UI patterns, component libraries, and frontend frameworks.
- Lead initiatives for performance optimization, accessibility, and cross-browser consistency.
- Drive adoption of best practices in TypeScript, state management, testing, and observability.
- Partner with backend teams on API contracts, data flow, and system boundaries.
Product & Execution
- Translate ambiguous product requirements into robust technical solutions.
- Build pixel-perfect, buttery-smooth user interfaces for complex workflows.
- Ensure frontend systems are reliable, testable, and production-ready.
- Diagnose and resolve hard performance, scalability, and reliability issues.
- Take end-to-end ownership of critical frontend modules.
Leadership & Mentorship
- Mentor Senior and Mid-level Frontend Engineers.
- Conduct design reviews, code reviews, and technical deep dives.
- Set quality benchmarks for frontend engineering across teams.
- Influence roadmap discussions with a strong engineering perspective.
- Be a role model for ownership, execution discipline, and technical excellence.
Experience Required
- 5-8 years of overall frontend engineering experience.
- 5+ years of deep React.js experience, building and scaling production SaaS products.
- Proven experience owning frontend systems at product or platform level.
- Experience working in fast-paced, product-driven environments.
Technical Skillset
Must Have
- Expert-level knowledge of JavaScript and TypeScript.
- Deep expertise in React.js, including Hooks and modern patterns.
- Strong experience with state management (Redux, Context, or equivalent).
- Advanced proficiency in HTML, CSS, responsive design, and browser internals.
- Hands-on experience with performance profiling and optimization.
- Experience with frontend testing strategies (unit, integration, E2E).
- Strong understanding of web storage, caching, and browser lifecycle.
- Experience with logging and monitoring tools (e.g., Sentry).
- Experience with analytics frameworks (Mixpanel, WebEngage, or similar).
Good to Have
- Experience designing or maintaining design systems / component libraries.
- Familiarity with backend technologies and API design.
- Exposure to micro-frontend or large-scale frontend architectures.
- Knowledge of CI/CD pipelines and frontend DevOps practices.
Functional & Behavioral Skills
- Strong written and verbal English communication skills.
- Comfortable working with distributed global teams (Slack, Zoom, Google Meet).
- Ability to drive clarity in ambiguous problem spaces.
- Strong bias for action, ownership, and delivery.
- Data-driven mindset with focus on productivity and quality metrics.
About CAW Studios
CAW Studios is a Product Engineering Company of 70+ engineers building and scaling SaaS products end-to-end.
Products we’ve built and run:
- Interakt
- CashFlo
- KaiPulse
- FastBar
We also power engineering for:
- Haptik
- EmailAnalytics
- GrowthZone
- Reliance General Insurance
- KWE Logistics
We are obsessed with automation, DevOps, OOPS, and SOLID principles. We don’t believe in rigid tech stacks—we believe in solving real problems well.
🌐 Website: https://www.caw.tech || https://www.knacklabs.ai/
Exciting Opportunity at Eloelo: Join the Future of Social Media with India’s largest Live Streaming Platform
Are you ready to be a part of the dynamic world of live streaming? Look no further! Eloelo, an innovative Indian platform founded in February 2020 by ex-Flipkart veteran Saurabh Pandey, is on the lookout for passionate individuals to join our growing team in Bangalore.
About Us:
Eloelo stands at the forefront of the creator economy, live streaming - offering a unique blend of interactive experiences, including chatrooms, audio rooms. Our platform has successfully attracted audiences from all corners of India, providing a space for self expression, communities to thrive.
Recent Milestone:
In pursuit of excellence, Eloelo has secured a significant milestone by raising a Pre-Series B round of $22Mn in October 2023 from a diverse group of investors, including Kalaari, Griffin Gaming, Courtside Ventures, Lumikai & Waterbridge Ventures with a cumulative capital raise of over $37 Mn.
Why Eloelo?
- Be a part of a team that thrives on creativity and innovation in the live streaming.
- Build a new-age social network, almost like a digital third place that is safe, trusted & encourages interactivity
- Create at the intersection of RTC, AI, Audio/ Video, ML & Chat which empowers creators to grow and monetize their presence
- Working with a world class team, high performance team that constantly pushes boundaries and limits , redefines what is possible
- Fun and work at the same place with amazing work culture , flexible timings and vibrant atmosphere
Responsibilities:
- Develop an in-depth comprehension of customer segments and their distinctive behaviors through data science and analytical insights.
- Take charge of the entire customer journey, from inception to completion, while maintaining accountability for its effectiveness.
- Utilise global product knowledge and customer insights to identify user needs, generating actionable data-driven recommendations for product enhancement.
- Collaborate across departments, including product, design, business, and brand marketing, to devise and execute growth strategies rooted in data analysis.
- Employ continuous experimentation to enhance value propositions and streamline execution processes.
- Drive monthly customer key performance indicators (KPIs) such as acquisition, churn reduction, activation, and revenue growth.
- Proactively identify and rectify marketing funnel issues to mitigate and minimize customer churn.
- Foster cross-functional collaboration with teams spanning design, engineering, marketing, and data analytics to ensure seamless product initiative delivery.
Core Competencies, Knowledge and Experience:
- 3-5 years relevant experience in leading and driving customer funnel initiatives
- Proven track record of successful growth campaigns
- Expertise with CRM tools such as CleverTap, MoEngage, Hubspot etc
- Expertise with analytical tools for marketers such as Google Analytics, Mixpanel, Appsflyer, Adjust etc
- Being comfortable with working in a dynamic and diverse work environment
- Highly analytical thinking and ability to analyze and interpret wide variety of data
- Ownership and self-driven mindset
We are looking for a highly motivated Sales Executive to maintain and develop B2B customer relationships within the food ingredients segment, including Bakery, Protein, Snacks, Premix, Beverages, RTD, RTE, QSR, and online food businesses. The candidate will drive introductions of new ingredients and concepts to existing and new customers, ultimately growing the business in line with company sales policies.
Key Responsibilities:
- Manage sales operations by exploring customer needs and requirements.
- Align sales strategy with marketing approach, including product/market segmentation, pricing, positioning, and business drivers.
- Continuously monitor market trends and competitors to provide value-added solutions.
- Translate sales budgets into actionable objectives, focusing on customer centricity.
- Take direct responsibility for sales targets and ensuring a superior customer experience.
- Drive new business development through concept selling and build a robust project pipeline for ingredients.
- Collaborate cross-functionally across the organization to create distinctive value.
Requirements
- Strong understanding of B2B sales in the food ingredients or related industry.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and in a team, manage multiple accounts, and meet targets.
- Market awareness and strategic thinking to compete effectively.
Additional Notes:
- Freshers can apply for Mumbai location and New Delhi.
- Male candidates only.
Benefits
- Learning and professional development opportunities
- Exposure to on-ground marketing and customer interaction
- Career growth and advancement
Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.
The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.
What you will do:
- Maintaining and reviewing proper accounting records, preparing the financial statements and also managing the books of accounts of the company
- Participating in various activities including but not limited to internal audits, budget planning and preparation, various financial transactions etc
- Recommending and implementing accounting systems and practices by being updated with the current practices and procedures
- Handling financial discrepancies, rectifying the same and also reporting it to the management in a timely manner
- Offering expert financial advice to the management in case of any concerns or improvements to be made with regards to any financial related aspect of the company
- Working closely with various external stakeholders and also ensuring compliance while handling bank related activities, company law and also rating agencies
- Providing assistance with tax planning and also managing the Tax and GST related compliances
- Ensuring compliance of rules, laws & regulations while handling and managing the various activities under the spectrum of accountancy
Desired Candidate Profile
What you need to have:- Qualified Chartered Accountant with minimum 5 years of banking work experience
- Immediate availability for joining preferred
- Expertise in Excel
- An eye for detail
Amazon Web Services (AWS)
Python
Jenkins- Ensure reliability and efficiency of both large-scale cloud systems and business-operations
- Build and manage systems, infrastructure and applications through automation
- Develop and maintain CI/CD pipeline
- Build/Maintain alerting and monitoring service
- Automate all manual operations work
- Strong experience of AWS ecosystem
- Good working experience in python
- Experience in CI/CD tools like Jenkins
- Experience with Infrastructure automation tools like salt stack or chef is a plus
- Minimum 4 Years of work experience in Site Reliability.
- Extensive experience in supporting production Internet services
- Systematic problem-solving approach, coupled with effective communication skills and a sense of drive
- Experience leading regression, automation, and performance test teams.
- Has in-depth knowledge of a variety of testing techniques and methodologies with a focus on regression, automation, and performance test best practices.
- Good understanding of QA methodology – test plans, test cycles, defect management (including Root Cause Analysis), status reporting, and software releases.
- Experience managing team results to Key Performance Indicators (KPIs).
- Experience developing and maintaining Knowledge Transfer documentation and information.
- Experience with the following tools:
- SAP Functional modules: FI, PY, Ben, HR, MM, Recruiting, SFEC, EAM, MAM, FCRM, BW, Security, SolMan across SAP systems (ECC/UI5/BW/GRC/Solman)
- SAP Solution Manager for Testing (SolDoc, Test Suite, Focused Build Test Step Designer)
- Technical Bill of Materials (TBOM), Business Process Change Analyzer (BPCA), Test Suite Analytics, Test suite Test Management, SolDoc Library, and Business Partner Group Hierarchy (BPH) setup and management
- Worksoft Certify Automation Scripting
- Worksoft Execution Manager (EM)
- Worksoft Architect
- Neotys Neoload
- Worksoft Integration to Solution Manager
- Worksoft Integration to Neoload
|
QA Engineer
Main Responsibilities: • Develop, implement and execute scripts to validate functionalities, test cases, load and performance of the product including end to end testing in a real environment. • Positions would require thorough understanding of Testing/QA methodologies, exposure to multiple testing strategies and ability to design, develop, review and maintain automation frameworks to test products running on multiple platforms. • Design and develop automation tests using VBScript, Java language • Perform investigations on failed tests in order to identify the root cause. • Follow the Agile methodology used for the project. • Utilize Jira for task and issue tracking, Zephyr for test executions, Documentation in Confluence
Required Skills and Experience: • 3+ years of experience in Automation Testing • Standard scripting languages and automation tools: Java, VBScript, TestComplete, Selenium • Debugging & Troubleshooting experience • Sound Programming skills and OOPs concepts. • Coding and Scripting Expertise. • Working knowledge on multiple environments like Windows and Linux. • SQL knowledge • JavaScript knowledge
Good to Have: • Working knowledge of version control, say Git • Excellent verbal and written communication skills • Certifications
Candidates should have B.E. Comp/B. Tech/M. Tech/MCS/MCA or equivalent Computer degree.
|
PHP
Laravel
Responsibilities
As an SDET at Jumio, the candidate is expected to develop and maintain automated functional, integration and load tests for web applications that ensure the quality of developed product features. They are supposed to be champions of quality and participate in developing and enhancing continuous delivery solutions. They are expected to participate
actively in agile development rhythms (scrum, kanban etc), be able to read / write good quality code. The role also requires some level of manual testing depending on project needs.
Required Qualifications
- Bachelor's Degree in Computer Science or related field and 3+ years relevant work experience.
- Experience in unit testing, acceptance testing, integration testing, system/end-to-end testing for Web applications / REST services
- Experience in Spring Framework is required
- Minimum 3 years experience with Java or Groovy or Python
- Ideally some experience with Spring Boot, Docker, Selenium, AWS
- Comfortable usage of UNIX-like operating system and basic bash scripting knowledge
- Spring Framework Knowledge
- Enjoy working in a self-organizing team environment
- Strong debugging, troubleshooting, and problem solving skills
- Think further than the solution appears to require
- Excellent analytical, conceptual and communications skills in spoken and written English
- Fast learner, high capacity for abstract thinking and structured approach to work plus a hands-on mentality and international mindset
- Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architecture
- Strong understanding of system and application performance characteristics
- .Net or AngularJS knowledge
- Mobile Automation Testing, esp. Appium
- Machine Learning / Computer Vision knowledge
Google Analytics Collaborate with the Creative Services team on digital or print needs for each event.
Capture event content for social media channels when applicable.
Make sales outreach via phone, in-person and via email
Perform market analysis and research on competition
Support the marketing team in daily administrative tasks
Assist in marketing and advertising promotional activities (e.g. social media, direct mail and web)
Prepare promotional presentations
Help distribute marketing materials
Manage and update company database and customer relationship management systems (CRM)
Help organize marketing events
Plan and complete field marketing campaigns after conducting preliminary research
Develop robust knowledge of all product lines/services
Produce various literature, signage, merchandise, and other materials to be used at field marketing events
Maintain relationships with third-party vendors and venues
Negotiate with retailers and other third-party partners on promotional display and merchandise placement
Promote business expansion opportunities to retailers and other merchants through successful field marketing programs
Attend relevant trade shows and events
Monitor industry trends and competitor activities
Manage social media activity surrounding field marketing campaigns
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon