
Job Title: Customer Success Associate
Location: Pune
Work Mode: Work from Office
Experience Required:
Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers
Key Responsibilities:
Handle outbound calls efficiently.
Provide exceptional customer service and sales advisory.
Address customer queries and objections effectively.
Assist customers in understanding products and services.
Required Skills:
Excellent English communication skills (spoken & written).
Strong objection-handling and persuasion skills.
Qualification:
Any Graduation (Mandatory)
Interview Rounds:
HR Round
Versant Round
Operations Round
Client Round
Working Days & Shifts:
6 days a week (Rotational Week Off)
Rotational shifts

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Job Description: Senior Community/Operation Manager
Company Description:
Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.
Position Overview:
As the Senior Community Manager at Realsta, you will be the senior-most leader responsible for overseeing daily operations and ensuring a seamless tenant experience. Your role will be crucial in maintaining and enhancing the overall efficiency and effectiveness of our office spaces. You will manage administrative tasks, oversee operational activities, and handle tenant relations and facility management, ensuring everything runs smoothly and efficiently.
Responsibilities:
Operations Management:
Oversee the daily operations of coworking spaces, ensuring smooth and efficient functioning.
Coordinate property showings, tours, and inspections for prospective tenants.
Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
Facilitate lease negotiations and follow up on lease renewals.
Track leasing inquiries and maintain a database of potential tenants.
Maintain communication with management, staff, and vendors for smooth operations.
Monitor budgets, forecasts, and implement checks to mitigate operational risks.
Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.
Implement and manage operational processes to enhance efficiency and tenant satisfaction.
Develop and oversee the execution of operational plans and strategies.
Tenant Relations and Customer Service:
Build and maintain strong relationships with tenants.
Address tenant inquiries, concerns, and complaints effectively.
Conduct regular meetings and feedback sessions to improve service delivery.
Support tenant onboarding and retention efforts throughout the lease term.
Act as a point of contact for operational needs and manage client relationships.
Fitout and Facility Management:
Collaborate with tenants and contractors for office fitouts.
Ensure compliance with building codes and tenant improvement guidelines.
Oversee construction, installation, and inspection of tenant improvements.
Schedule and oversee property maintenance, repairs, and service contracts.
Handle tenant requests promptly to maintain satisfaction and compliance with regulations.
Vendor and Pantry Management:
Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
Obtain bids, negotiate contracts, and ensure timely delivery of services.
Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
Ensure cleanliness and organization of pantry and office spaces after meetings and events.
Admin and Office Management:
Manage office supplies, equipment procurement, and vendor relations.
Organize and maintain leasing documentation and records.
Coordinate meetings, appointments, and events for internal and external stakeholders.
Handle correspondence via emails, calls, and letters.
Oversee facility management to ensure office spaces are clean and organized.
Manage the travel desk, petty cash, and promptly resolve administrative issues.
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- Hands on experience in Web Application Security Testing tools (SAST & DAST) and Penetration testing tools such as HP Fortify, Checkmarx, Acunetix, Nessus, Burp Suite, Metasploit., Qualys Guard, Kali Linux , etc.
- Understand/modify exploit code and find logical security flaws in applications
- Should have knowledge and experience on Network Security, Application Security, Internet Security, attack vectors.
- To carry out technical vulnerability assessments, identify potential vulnerabilities and provide recommended controls and support to mitigate them.
We are looking for an experienced Dot Net/angular Developers to join our growing and diverse team.
Mandatory Skills: DotNet(C#/ASP), MVC, Web API, SQL/PostgreSQL, JavaScript, Angular.
Experience: 3yrs to 5yrs
Responsibilities:
Build components that are scalable, flexible and compatible across different frameworks and browsers. Several of the frameworks, tools and techniques currently used
in our technical solutions:
Frontend development using VueJS or similar framework such as ReactJS or Angular.
Backend development using .NET Core.
DevOps work using GCP and/or AWS.Hosting using Docker/Containers.
Message queue such as RabbitMQ / AWS SQS.
Storage and events using Postgres/SQL, EventStore , ElasticSearch , Redis/NoSQL. Continuous development and deployment using tools like GitHub, TeamCity, Octopus Deploy.
Respond to trouble/support calls per SLA for applications in production to make quick repair to keep application in production. Conducts complex analyses trouble shooting issues.
Participate in code reviews to ensure that each increment adheres to user story and all standard resource libraries and architecture patterns as appropriate.
Be part of our onshore and offshore development team working on our API Management solution delivering business value with active participation in our SAFe development processes.
Create or Update documentation in support of development efforts.
Qualifications:
Undergraduate degree in Computer Science and/or equivalent experience.
Experience defining technical expectations and goals of projects
Development experience with Microsoft web technologies and database programming
Experience with C#, ASP.net, SQL, XML, COM, JavaScript, VBScript, HTML, Site Server
Good experience on Front end technologies: JavaScript, Typescript, Modern JavaScript Frameworks.
Working knowledge of GIT is good to have.
Demonstrated interest in, knowledge of, and enthusiasm for Internet technologies.
- Evaluate customers skills, needs and build productive long lasting relationships
- Meet personal and team sales targets
- Research accounts and generate or follow through sales leads
- Attend meeting, sales events and trainings to keep abreast of the latest developments
- Must have experience in sales
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AnnexLogic System Pvt. Ltd. is a leading comprehensive business software product development services provider. We partner with both start-ups and established businesses globally in their idea-to-implementation journey. We are a team of professionals who believe in creating business value for our clients through in-depth research, analysis, formation and implementation. Our customers are spread across the globe including the US, Canada, Australia, UK, Europe and Asia-Pacific region.
We are always looking for opportunities to extend our team with new proficient and talented colleagues who love working in a start-up culture, and this time, we need a Senior Back-end Developer, with strong technical skills and relevant experience of at least 4 years.
You’re a motivated team player who takes initiative and pride in his work and contributes to an informal working environment. You will be confident in your ability to develop the product, taking into account the following:
● Excellent knowledge of NodeJS
● At least 3 years of working experience with backend technologies
● Knowledge of PHP is considered a plus
● Knowledge of Java or Kotlin is considered a plus
● You can learn quickly new technologies and adapt to new technical challenges
● Experience in working with a TDD approach
● You have a strong background in Linux-based development
● You have previous experience with container technologies such as Docker
● You have strong knowledge of microservice architecture
● You are passionate about writing clean, maintainable & testable code
● You have strong Agile/Scrum work ethic
● You are continuously researching tools, technologies, frameworks and practices.
● Projects with a high complexity interest you
● You are highly committed and responsible, independent and able to take an initiative
● You are always mindful of quality attributes like maintainability, performance, security, scalability, usability and testability.
● You carefully read the specifications and assignments and you like to take responsibility for your components from start to end
● You feel comfortable discussing and deepening technical and technical requirements with the PM
● You have multitasking capabilities, attention to detail and excellent analytical skills
● Excellent interpersonal and teamwork skills 1 Responsibilities:
● Work on multiple microservices - written in NodeJS (TS, JS), Spring (Kotlin), PHP (Symfony)
● Develop new microservices to accommodate the (many) new features and requirements of the project
● Refactor existing microservices or extract new ones to improve performance and scalability
● Come up with ideas to improve existing architecture - feedback and ideas are always welcome
● Monitor, trace and debug production microservices to ensure an application with 0 downtime
● Work to improve the CI / CD flow of the project Things we can guarantee:
● Competitive salary, with many other extra benefits (complex medical package, extra free days, events, gifts and others)
● Opportunity to work on a challenging project, using the latest technologies
● The perfect framework for professional development
● A young, creative and friendly team
● A flexible work schedule which makes you more productive
● We support any opportunities that are useful for you, including training and events
Location: Bangalore
We are looking for the right Backend Developer.
What you will work on Build a scalable API platform that will enhance our customer experience & propel our logistics. You will be part of our Bangalore team of ambitious and talented engineers, who put their best together to build architecturally sound & scalable systems.
What can CasaOne promise you –
An opportunity to - increase your rate of learning exponentially by defining hard problems and solving them - partake in a high-growth journey and increase revenues 5x+ Y-o-Y - be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’ - build a category-defining platform for FF&E (Furniture, Fixture, and Equipment) leasing - build high-performance teams
The must-haves
• Bachelor’s or Master’s degree in engineering
• Good understanding of algorithms, data structures & design patterns
• A minimum of 4 years of work experience Experience required in
• Building distributed systems & service-oriented architecture
• Asynchronous programming, Test Driven Development (TDD)
• Writing (delightful) APIs & integration patterns
• RDBMS & NoSql databases
• Continuous integration & deployment (CI/CD) tools like git, Jenkins
• Cloud computing platforms - AWS/ Azure/ Google Cloud
Good to know CasaOne backend services are written in NodeJS. Experience in NodeJS will be handy, but it isn’t mandatory.









