Job Title: Customer Success Associate
Location: Pune
Work Mode: Work from Office
Experience Required:
Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers
Key Responsibilities:
Handle outbound calls efficiently.
Provide exceptional customer service and sales advisory.
Address customer queries and objections effectively.
Assist customers in understanding products and services.
Required Skills:
Excellent English communication skills (spoken & written).
Strong objection-handling and persuasion skills.
Qualification:
Any Graduation (Mandatory)
Interview Rounds:
HR Round
Versant Round
Operations Round
Client Round
Working Days & Shifts:
6 days a week (Rotational Week Off)
Rotational shifts
Shubham Vishwakarma
Full Stack Developer - Averlon
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Experience : 4+ Years
📍 Location : Bangalore, India (Hybrid)
Mandatory Skills : Java 8+ (Advanced Features), Spring Boot, Apache Spark (Spark Streaming), SQL & Cosmos DB, Git, Maven, CI/CD (Jenkins, GitHub), Azure Cloud, Agile Scrum.
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We are seeking a highly skilled Backend Engineer with expertise in Java, Spark, and microservices architecture to join our dynamic team. The ideal candidate will have a strong background in object-oriented programming, experience with Spark Streaming, and a deep understanding of distributed systems and cloud technologies.
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- BS/MS in Computer Science or a related field.
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NodeJS (Node.js)
React.js
Redux/Flux
Vue.js
Angular (2+)- Experience : 5-10 yrs
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- Proficiency in fundamental front end languages such as HTML, CSS, and JavaScript.
- Familiarity with JavaScript frameworks such as Angular JS, React, and others.
- Knowledge of Node.js and frameworks available for it such as Express (recommended).
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- Understanding of REST Services.
- Experience with Redis.
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- Proficient understanding of serverless programming.
- Proficient understanding of code versioning tools, such as Git.
- Good problem-solving skills.
- Attention to detail.
Understand the business requirements and prepare the requirements documents
Conduct knowledge transfer sessions with the development team
Will be responsible for creating user stories and test cases
Perform Software testing, GUI, Functional Testing, and Usability testing
Work closely with the development and QA teams to ensure that the right product
goes out to the customers
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Excellent Communication
3+ Years of experience
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Good in documentation
Good understanding of SDLC
worked on multiple systems
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Engage in code design, testing, integration, deployment, and enhancements
Write high-quality code and take responsibility for tasks
Solve performance bottlenecks
Communicate and collaborate with product manager, QA, and UI/UX teams
Deliver with quality, on-time in a fast-paced start-up environment
Have a strong sense of code quality
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Bachelor’s/Master’s degree in Engineering, Computer Science (or equivalent experience)
At least 5+ years of relevant experience as a back-end engineer
Excellent Java and object-oriented development skills
Experience in building and scaling microservices
Strong problem-solving skills, technical troubleshooting, and diagnosing
Solid knowledge of RDBMS and NoSQL technologies
Experience in developing back-ends for enterprise systems
Knowledge of debugging performance and optimization techniques
Experience in Java, Mongo, MySQL, AWS technologies, ELK stack, Spring boot, Kafka
Good knowledge of cloud technologies eg. AWS
Demonstrated ability to deliver in a fast-paced environment
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- Working knowledge and hands-on experience of Big Data / Hadoop tools and technologies.
- Experience of working in Pig, Hive, Flume, Sqoop, Kafka etc.
- Database development experience with a solid understanding of core database concepts, relational database design, ODS & DWH.
- Expert level knowledge of SQL and scripting preferably UNIX shell scripting, Perl scripting.
- Working knowledge of Data integration solution and well-versed with any ETL tool (Informatica / Datastage / Abinitio/Pentaho etc).
- Strong problem solving and logical reasoning ability.
- Excellent understanding of all aspects of the Software Development Lifecycle.
- Excellent written and verbal communication skills.
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Android Development
KotlinJavaSkill:-
- Candidate must be strong in logic and programming
- Perform all phases of software development life-cycle, including application design, programming, testing (unit and system level), internal documentation of code.
- Strong knowledge Native Android APIs
- Experience with internet technologies such as JSON, XML, HTTP, REST, AWS, MySQL
- Experience with analytics, crash reporting and other
- Core Data and integration with downstream REST APIs & services
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Responsibilities
- Understand Prospect’s Pain Areas and educate them with the right Solution and approach
- Generate Leads by Direct Visits, Cold Calls, Cold Email & Social media
- Attend offline networking events, community events and hearings to generate leads
- Research the market to develop warm leads
- Capable of processing Inbound Leads & Outbound Leads (ABM)
- Qualify Customers to establish Product – Solution Fit
- Sound Presentation skills to do a live demo of Solution to Prospects
- Upsell/Cross Sell additional products/modules as the need arises
- Use CRM effectively to assist yourself, track progress with new prospects and report to management
- Strong work ethic to follow up prospects and do not allow leads to slip through cracks
- Focus on achieving Revenue and activity targets on a daily & Weekly basis
- Win Commissions and Contests regularly
- Self Accountable and report weekly progress in team meetings
- Confident to discuss price, negotiate (trade) with Prospects
- Team player working with Marketing and Customer Success Team
- Maintain contact with existing clients to make sure they are satisfied and request referrals
Requirements
- Previous working experience as an Outbound Sales for 2-5 year(s)
- Bachelors degree in Marketing, Sales, IT or similar relevant fields
- Excellent communication, interpersonal and presentation skills
- Networking aptitude
- Fearless attitude and a hunter mentality
- Demonstrated winning 10-15 Deals and Target accomplishments
- Basic understanding of Finance as you may have to demo with CFOs to Accountants
Machine Learning (ML)Professor:
To drive the campus academic operations in close coordination with,
a) Head of Departments. b) Faculty members c) Students
To create an 'IT centre of excellence' at the campus.
Should have driven the academic function of IT dept.
Should have experience of handling the academic operations
Associate / Assistant Professor:
Adhering to university time line (other the new courses)
To ensure coverage of Syllabus as per university standards
Learning Outcome
Examination Result ( Includes both Internal & Main Exams)
Knowledge Improvement Program
Innovation & Development
Technical Skills:
- General: C++, Java, OS, RDBMS, Software Engg, Data Structure etc
- Niche technologies like Cloud, Mobility, Information security, Data Science, IoT and Artificial Intelligence to name a few
Behavioural Competencies:
- Strong Leadership Qualities
- Excellent Communication skills
- Strong interpersonal skills to work with diverse teams
- Strong Presentation Skills
Qualification: B.Tech, M.Tech & Ph.D - Completed / Pursuing
Year of Exp:
- Professor: Min 12+ years of exp post PG and 5 years post Ph.D
- Associate Professor: Min 10+ years of exp post PG and 3 years post Ph.D
- Assistant Professor: 2+ years exp
How you match
Skills
-
MatchTeaching
-
No matchData Privacy
-
No matchInternet of Things (IoT)
-
No matchArtificial Intelligence (AI)
-
No matchCurriculum
-
No matchNetwork Security
-
No matchPresentation Skills
-
No matchInformation Security
-
No matchRDBMS
-
No matchInterpersonal Skills.
Data Science
Data Analytics
R Programming
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon