
Job Title: Customer Success Associate
Location: Pune
Work Mode: Work from Office
Experience Required:
Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers
Key Responsibilities:
Handle outbound calls efficiently.
Provide exceptional customer service and sales advisory.
Address customer queries and objections effectively.
Assist customers in understanding products and services.
Required Skills:
Excellent English communication skills (spoken & written).
Strong objection-handling and persuasion skills.
Qualification:
Any Graduation (Mandatory)
Interview Rounds:
HR Round
Versant Round
Operations Round
Client Round
Working Days & Shifts:
6 days a week (Rotational Week Off)
Rotational shifts

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As a B2B Marketer, you will handle marketing efforts for brand awareness. As well as, lead generation, web site development and content curation/creation, and sales collateral.
Roles and Responsibilities
- Design content marketing strategies and set short-term goals.
- Online and offline marketing: hands-on experience with digital media, including SEM, display, social, email, and affiliate channels.
- Experience working with a sales team in both Sales Enablement and Account-Based Approach.
- Knowledge of Demand Generation tactics and Lead Conversion principles.
- Understanding of A/B and multivariate testing, user segmentation, and reporting processes.
- Ability to create value propositions that communicate clearly to targeted audiences.
- Extensive experience creating audience segments and developing marketing campaigns that deliver a targeted message and create affinity with brands.
- Accomplished at leveraging full value from marketing automation processes and tools.
Requirements
- Degree in Marketing or relevant field.
- 3+ years of hands-on marketing experience in a B2B role.
- Excellent understanding of B2B marketing.
- Demonstrated ability to manage the budgeting process and use of analytical skills.
- Proven track record in delivering marketing campaigns that drive sales growth.
- Ability to remotely create and manage marketing strategies.
- An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
- Excellent communication skills.
Role
The role is a unique opportunity to be a part of the founding team of KAFQA. The responsibilities of the role are per the below:
- Product Development: Partner with the founder & product team to create a product roadmap. Play a key role in influencing customer journey, experience & specs (requirements) with UX designer. Develop front end & back end systems and product.
- Project Management: Ensure product development roadmap timelines are achieved in a timely way with the right quality with progress being reported daily.
- Technology Excellence: Ensure that products have best in class performance on technology driven aspects (load times, latencies, uptimes, etc.).
- Hiring & Developing: Hire junior engineers, divide project workloads & mentor them to continuously improve.
- Continuous Improvement: Establish intake mechanism to convert user feedback into actionable upgrades in product design, track feature improvements & their progress and create rapid improvement cycles.
The role is based in Bangalore, India and reports directly to the Founder, CEO of KAFQA.
Experience, Qualifications & Person Type
The ideal candidate is someone who –
- Has 4+ years of experience in a digital product company
- Should have managed teams before & can attract talent
- Has experience in front end & back end technologies across web & app development
- Has studied computer science or engineering with at least a B.Tech or B.E degree
- Preferably is skilled in at least one performing art or is a hobbyist
- Is willing to fulfil all responsibilities above & go beyond as needed
- Moves fast to launch & fix issues
- Is a self-starter, operates with autonomy & can deal with ambiguity while being innovative & frugal
We are looking for Sr. Node Js Developer
Experience - 3-5 years
Location - Ahmedabad, Gujarat. (Work from Office)
5 Days working
Should have good communication skills.
Requirements:
•API Development
• Mongodb or Firebase
•Designing and developing user interfaces using Angular OR JavaScript MV-VM/MVC frameworks
•Good understanding of AJAX and JavaScript, TypeScript Dom manipulation Techniques
•Experience with RESTful services
•Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, ReactJS)
•Knowledge of Node.js, Express and frameworks available for it
•Understanding the nature of asynchronous programming and its quirks and workarounds
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
- Developing, coding and assisting the Email Marketing team with email campaigns
- Configuring multifaceted content elements to build personalized emails at scale
- Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
- Staying up to date with trends in email development and continuing to study and improve skills
- Thinking and creating for conversion optimization (training will be given in-house)
- Building landing pages using HTML/CSS/JavaScript (front end)
What you need to have:
- Demonstrable HTML design skills and an interest or love for email marketing
- Willingness to broaden your expertise, and go the extra mile
- Deep understanding of not just creating a beautiful email but thinking from a conversion point of view as per what aspects of the email will encourage a reader to click the email, and be amazed by its design, resulting in a desire to open more emails from our brand
- Experience working with email code
- Advanced with HTML, CSS and responsive design
- Comfortable with HTML for email
- Have demonstrable coding, proofing, testing and troubleshooting experience
- Proficiency in Adobe Creative Suite and/or Sketch
- Comfortable translating design file into functional HTML
- Eye for design, passionate about building UX standard methodologies into every project is a plus
- Ability to professionally interact with key stakeholders throughout the development process
- Knack for English language and comfortable working in an English speaking organization
Experience - 2-7yr
Location -Bangalore,Pune,Hyderabad
NP - immediate joiner to 30 days
- Designs and implements Adobe Experience Manager solutions
- Performs role of subject matter expert for Adobe Experience Manager
- Contribute to all phases of the development lifecycle and understand the entire software development process from design to development to deployment to maintenance.
- Quickly learns and designs integrations with various marketing technologies
- Communicates both to non-technical clients and technical development teams
- Understanding of cross-browser compatibility issues and approaches
- Excellent written and oral communication skills
- Technical proficiency to accurately document code
- Require minimal supervision and provide oversight for assigned projects
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Qualifications:
- 2+ years of professional hands-on AEM Software Development experience and experience building sites using AEM 6.4+
- Experience working with an Agile methodology and iterative development.
- Nice to have experience with practices such as unit testing, static analysis, and build automation.
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- "Embrace the Unknown" ability - Desire to continually learn and explore new tools, concepts and ideas and then share them with the rest of the team
- Experience with AEM as a Cloud Service is beneficial


Job Location- Pune
Experience – 4 to 7 Years
Notice Period - Immediate preferred
The Ideal Candidate-
This position is for UI Developers with hands-on experience in leading-edge technologies, looking to mark a niche in the software Industry
Essential Skills-
.
- Strong Command on Core Javascript, Core Java
- Strong Command on Angular JS and React JS
- Strong Knowledge of HTML5, CSS3
- Highly Preferred, experience in D3, Canvas API
- Ability to work on advanced javascript frameworks
If you are interested in an exciting role with learning and rewards, do apply.






