Transcom
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Job Title: Customer Success Associate
Location: Pune
Work Mode: Work from Office
Experience Required:
Prior experience in Customer Support (Voice Process) in B2B, Sales, or Motor Insurance or freshers
Key Responsibilities:
Handle outbound calls efficiently.
Provide exceptional customer service and sales advisory.
Address customer queries and objections effectively.
Assist customers in understanding products and services.
Required Skills:
Excellent English communication skills (spoken & written).
Strong objection-handling and persuasion skills.
Qualification:
Any Graduation (Mandatory)
Interview Rounds:
HR Round
Versant Round
Operations Round
Client Round
Working Days & Shifts:
6 days a week (Rotational Week Off)
Rotational shifts
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