Performance Marketing Manager

CAP-190 : Senior Data Analyst

📍Location : Bangalore / Hyderabad / Chennai / Pune / NCR

🧠Experience : 7 - 15 Years

🆔Job Code : CAP-190

🏢Work Type : Hybrid - 3 Days in a Week

📨Application Link : https://drive.google.com/drive/folders/1bApWyMvoFHvI6krgw9CPbGZHaqYU0kSZ?usp=sharing

Your Experience at a Glance

We’re hiring a Senior Data Analyst for our client (Code Name:CAP) - CAP is a global consulting firm specializing in digital transformation and technology solutions for the financial services industry. As a Data Analyst / Senior Data Analyst at CAP, you will play a pivotal role in delivering actionable insights and supporting data migration initiatives within the financial services domain. You will collaborate with cross-functional teams to define data requirements, ensure data quality, and drive strategic solutions. This senior-level position requires strong technical expertise, stakeholder management, and a proactive approach to delivering change in a dynamic environment.

About the Client (CODE: CAP )

CAP operates at the forefront of the financial services industry, providing consulting, technology, and digital transformation solutions to leading organizations worldwide. With a focus on innovation, CAP empowers clients to navigate complex regulatory landscapes, optimize operations, and drive business growth. The company fosters a collaborative and agile culture, encouraging continuous learning and excellence.

Key Responsibilitie

● Define and obtain source data required to deliver insights and use cases.

● Determine data mapping and join multiple data sets across various sources.

● Develop methods to highlight and report data inconsistencies for user review.

● Propose and assist with suitable data migration sets for stakeholders.

● Support teams in processing data migration sets and coordinating migration activities.

● Plan, track, and coordinate the data migration team and migration run-book.

● Collaborate with stakeholders to avoid negative customer and business impacts.

● Ensure robust communication and escalation mechanisms across project portfolios.

● Implement strategic solutions and avoid short-term workarounds.

● Maintain strong control and compliance standards in data handling.

Required Skills

● Minimum 7+ years of experience as a Data Analyst, preferably in financial services.

● Strong expertise in Pyspark, Python, and SQL.

● Experience with big data programs and data models in banking or financial markets.

● Ability to write SQL queries and navigate databases such as Hive, CMD, Putty, and Note++.

● Excellent analytical skills and commercial acumen.

● Strong verbal and written communication skills.

● Proven ability to manage multiple priorities and deliver within tight deadlines.

● Business analysis skills, including defining and understanding requirements.

● Familiarity with SDLC, Agile processes, and a bias towards TDD.

● Attention to detail and a proactive, problem-solving mindset.

Nice to Have

● Knowledge and experience in Data Quality & Governance.

● Working experience with Spark Scala or Java for Spark.

● Proven track record of managing small, delivery-focused data teams (for senior roles).

● Experience with market data vendors and domains such as Party/Client, Trade, Settlements, Payments, Instrument and Pricing, Market and/or Credit Risk.

Why Join CAP (Code Name)

Join CAP to work on impactful data initiatives within the financial services sector, tackling complex technical challenges and driving meaningful business outcomes. You'll collaborate with talented professionals in a dynamic, agile environment that values

innovation and continuous improvement. CAP offers opportunities for professional growth, skill development, and the chance to contribute to high-visibility projects that shape the future of financial technology.

About the Employment Model

Direct Hire (Client Payroll) : For this role, you’ll be hired directly by the client and be part of their internal team. Straatix supports the hiring process, but your employment, payroll, and benefits are all managed by the client.

Apply here-

https://drive.google.com/drive/folders/1bApWyMvoFHvI6krgw9CPbGZHaqYU0kSZ?usp=sharing

"Fuel the tech conversation: Turn complex IT solutions into daily digital stories."

Key Responsibilities

• Content Creation: Produce high-volume, engaging content including daily blog posts, social media updates, and service descriptions.
• Basic SEO: Implement primary keywords and metadata to improve search visibility using standard SEO tools.
• IT Research: Stay updated on tech trends (AI, Cloud, Software Development) and break them down into easy-to-read content.
• Self-Editing: Maintain a "first-time-right" approach by self-proofreading all work for grammar, tone, and factual accuracy.
• Fast Collaboration: Take direct feedback from the marketing team and deliver revised drafts under tight deadlines.

Education: Any Graduate or college pursuing students with an excellent grasp of written English.

Efficiency: Ability to manage a high volume of tasks in a fast-paced environment.

Tools: Familiarity with Google Workspace, Canva,CapCut, VN and basic AI writing assistants.

BhaiFi is seeking a Female Customer Success Associate who will focus on establishing and maintaining positive client relationships from an operational and strategic perspective. The person will utilize client relationship management skills to maintain and renew existing contracts, as well as to obtain additional revenue within the assigned account workload.

Responsibilities and Duties

• Provide world-class client support by working with clients to establish critical goals.
• Take ownership of the customer’s operational needs and steward throughout the organization as required.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Responsible for customer onboarding processes.
• Evaluate and improve tutorials and other communication infrastructure.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Continuously seek opportunities to increase customer satisfaction and deepen client relationships, revenue, profitability, and loyalty
• Ensure CSATs and NPS scores are maintained Assisting Sales Team
• Highly organized and able to multi-task.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Patient and active listener.
• Passion for service.

Qualifications and Skills

• High computer literacy and ability to learn new software.
• Knowledge of Technology and Software Solutions.
• Bachelor’s degree or equivalent education in Computer Engineering preferred.
• Job experience of 6 months to 2 years would be preferred.
• People from the Gurgaon location would be preferred.

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

• Translate designs and style guides provided by the UI/UX team into functional user interfaces, ensuring cross browser compatibility and performance
• Build efficient and reusable front-end system that drive complex web applications
• Identify, address performance bottleneck and communicate best practices for front end engineering
• Responsible for meeting expectations and deliverables on time and in high quality
• Collaborate with Product Designers, Product Managers, and Software Engineers to build/deliver next generation products
• Interact with other team members to incorporate their innovations and vice versa
• Rapid prototyping web user interfaces

• Should have experience in both sales (hunting) and Account Management (Farming)
• Should have a track record of managing an account for more than 4-7 years with the growth record
• Should possess excellent oral and written communication skills
• Should be willing to have short trips to US / UK for 4 - 7 times a year
• Should have a very good understanding of Technology services
• Should have managed multiple customers/clients
• Exposure to project/ program management would be desirable

Responsibilities:

• Establish productive, professional relationships with key personnel in assigned accounts.
• Build a deep understanding of the assigned account's business and identify potential opportunities.
• Build the pipeline for the existing and new services.
• Be the Primary contact to the assigned account and ensure the relationship is built at all levels.
• Coordinate the involvement of company resources, including delivery, support functions, and management team to meet the account performance objectives and customer expectations.
• Proactively assess, clarify, and validate customer needs on an ongoing basis.
• Responsible for Customer Satisfaction and work with the counterpart on the delivery side
• Own the account and perform the Account Analytics to be able to create growth
• Make sure the CRM is up to date.
• Ensure Account level metrics exist and run a monthly/quarterly steering committee meeting with the stakeholders on both sides
• Own the contract process with all the accounts
• Ensure the client has the complete visibility of all the Aspire services with periodic updates
• Meets assigned targets for profitability and strategic objectives in assigned accounts.
• Ensure compliance to the Account Management process as defined by the company

Accountabilities and Performance measures:

• Achieves assigned targets in the designated accounts.
• Meets assigned expectations for profitability.
• Ensure the collections are done on time (DSO is a metric)
• Achieves strategic customer objectives defined by company management.
• Completes strategic customer account plans that meet company standards.
• Work timing would be aligned to the respective geography.

Key communication points:

• Within Aspire: Senior Management, Service Line Heads and Managers, Project Managers of the assigned accounts, Marketing teams
• Customer Side: CXO, VPs, Product Managers
• Maintains high customer satisfaction ratings (CSAT) that meet company expectations.

*Only Immediate Joiners


DESCRIPTION
We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.

RESPONSIBILITIES

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

REQUIREMENTS

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Familiarity with newer specifications of EcmaScript
• Familiarity with RESTful APIs and sockets
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools
• Experience with PWAs and React Native is a huge plus