The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers
Shubham Vishwakarma
Full Stack Developer - Averlon
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Must be willing to work from Guwahati.
2. Must be from FMCG, FMCD, Manufacturing, or Plant-based setups ONLY.
3. Need candidate with 15+ years in core finance, accounts & controllership.
4. Must be a Chartered Accountant (CA), Cost Accountant (ICWA), or hold an MBA in Finance.
5. The candidate must be Proficiency in SAP (preferably SAP HANA) and MIS/financial reporting tools.
6. Need candidate having experience in P&L ownership, plant finance, sales accounting, and regional controllership
7. Candidate must be open to travel across regional plants and operational locations as required by the role.
Job Title: Google & Meta Ads Specialist
Location: Delhi (On-site)
Company: Aertrip
Industry: Travel & Tourism
Experience Required: 2–4 years (Travel Industry Preferred)
Job Overview:
We are seeking a Performance Marketing Specialist experienced in Google Ads and Meta Ads to manage and optimize paid campaigns for our travel products and services. The ideal candidate will have prior experience in the travel industry, driving bookings, leads, and revenue through high-performing digital campaigns.
Key Responsibilities:
- Plan, create, and manage Google Ads (Search, Display, YouTube) and Meta Ads (Facebook & Instagram) campaigns.
- Optimize campaigns to maximize ROI, CTR, and conversions while reducing cost per acquisition (CPA).
- Conduct keyword research, audience targeting, and competitor analysis to improve ad performance.
- Create remarketing & retargeting strategies to boost travel bookings and inquiries.
- Monitor daily campaign performance and prepare detailed performance reports.
- Collaborate with the content and design team to create high-performing ad creatives.
- Stay updated on Google & Meta advertising policies and industry best practices.
- Implement A/B testing to improve ad creatives and landing page performance.
- Track travel market trends and leverage them for seasonal and promotional campaigns.
Requirements:
- Bachelor’s degree in Marketing, Business, or related field.
- 2–4 years of experience in managing Google & Meta Ads campaigns.
- Mandatory experience in the Travel & Tourism industry (Flights, Holidays, Hotels, or OTAs).
- Strong knowledge of PPC, audience targeting, and performance optimization.
- Hands-on experience with Google Analytics, Tag Manager, and Search Console.
- Ability to analyze data and provide strategic insights for campaign improvement.
- Excellent communication and project management skills.
Preferred Skills:
- Experience in retargeting campaigns for travel packages or flight bookings.
- Familiarity with GDS / OTA marketing strategies.
- Understanding of conversion tracking & pixel setup.
- Knowledge of landing page optimization to increase lead conversion.
Java
PythonABOUT Company
We are changing the way cataloging is done across the Globe. Our vision is to empower the smallest of sellers, situated in the farthest of corners, to create superior product images and videos, without the need for any external professional help. Imagine 30M+ merchants shooting Product Images or Videos using their Smartphones, and then choosing Filters for Amazon, Asos, Airbnb, Doordash, etc to instantly compose High-Quality "tuned-in" product visuals, instantly. They have built the world’s leading image editing AI software, to capture and process beautiful product images for online selling. We are also fortunate and proud to be backed by the biggest names in the investment community including the likes of Accel Partners, Angellist and prominent Founders and Internet company operators, who believe that there is an intelligent and efficient way of doing Digital Production than how the world operates currently.
About the Role
We are looking for builders of the 1st order. You should get a rush from creating things from scratch and take pleasure in watching users try to tear them apart through sheer volume and strange, unthinkable use cases. And when it breaks, you are to — make everything smooth, secure, and stronger than ever! If you inhale resilience and exhale code, apply now!
You will work closely with Product and AI Research to build features, tools, and scalable architecture As with any startup, responsibilities will vary frequently. You’ll wear multiple hats, and work across many different technologies, might talk to clients directly, and have an active say in the direction of our product. We want someone who is passionate about this type of environment!
What you’ll do
- You will manage a team of Software Engineers distributed under Tech Leads.
- You will collaborate closely with other engineers of the team and lend your help in your areas of expertise.
- You will manage a scale of Millions of Images processed everyday through Computer Vision algorithms running in the backend.
- Build microservices to support new functionality.
- Bind our front and back end services together.
- Deliver maintainable and high-quality code
- Work in an environment that supports your individual growth.
We are looking for:
- BTech degree in Computer Science, Engineering, from tier-1 engineering institutes
- 6+ years of Software Development experience in a product development setup
- 3+ years of experience leading a team of Software engineers (strict criteria), preferably in a product based startup environment
- Extremely self-motivated and autonomous.
- Strong data structures and algorithm skills
- Designing database schemas and architecture
- Strong knowledge of Microservices architectural patterns
- Deep experience of building systems at a massive scale
Strong preference for IIT /NIT/ BITS passouts passing out between 2014 and 2015 and experience in major tech product companies (unicorns, well funded startups of good repute - series A and above funded).
Note*: 6 years or above experience is mandatory
Swift
Objective C
iOS App DevelopmentOur Engineering Team
Keka Engineering Team follows modern engineering practices and works with latest stack. Refactoring is central to our philosophy to evolve the design, maintain code consistency and adapt to dynamic business needs. We believe in DevOps practices, there is no fixed release cycle; our CI/CD pipeline, deployment automation, blue-green deployment and other related practices gives us flexibility to deploy multiple times a day (if required). Our Engineering team is made up of small cohesive teams embracing Agile; working on focus areas to deliver awesome experiences to our Customers. Keka Engineering Team works on complex technical challenges, learns & adapts and most importantly; we have fun along the way.
As a Mobile developer you are required to work with a team of architects, and developers to create mobile applications.
Responsibilities:
· Design and build applications for the iOS platform
· Ensure the performance, quality, and knowledge of best practices
· Collaborate with a team to define, design, and ship new features
· Identify and correct bottlenecks and fix bugs
· Help maintain code quality, organization, and automation.
Requirements:
· Working knowledge of the general mobile orientation, architecture, trends, and emerging technologies.
· Solid understanding of the full mobile application development life cycle.
· Must have good analytical, debugging, and problem-solving skills.
· Self-starter having the ability to independently acquire the knowledge required in succeeding his job.
· Good communication skills. Should be able to discuss requirement for stake holders like, Product Owner and other Business stakeholders
· Proficient with Swift 5 & above
· Strong understanding of MVVM Architecture and should be able to demonstrate working experience
· Strong knowledge of Design patterns
· Strong with Auto layout and Storyboard for proficient user interface creation
· Experience with iOS frameworks such as Core Data, Core Animation, etc.
· Experience with Online/Offline storage, threading, and performance tuning
· Familiarity with RESTful APIs to connect iOS applications to back-end services
· Knowledge of UX standards
· Should have experience with Unit Testing
· Understanding of Apple's design principles and interface guidelines.
· Review code, follow best practices for coding guidelines
· Proficient with writing reusable code
· Familiarity with cloud message APIs and push notifications, social media integration, and integration of analytics
· Knack for benchmarking and optimization
· Proficient understanding of code versioning tools (Git / SVN, Swift Package Manager, Cocoa Pods)
· Familiarity with continuous integration
· Knowledge of Appstore Deployment process/norms
· Good knowledge of Certificate and Profile creations
· Good knowledge of distribution builds for testing over TestFlight or similar distribution tools.
JavaRole : SDET
Must have :
• Strong experience in developing enterprise test automation
• Expertise on the Microsoft technology stack (C# , ASP.NET 3.5/4.0/4.5, SQL Server).
• Selenium and either C# or Java
Good to have :
• Powershell/Other scripting language
• Knowledge of design patterns is desirable.
• Experience in Unified Product Engineering is desirable involving development, testing and test automation
Responsibilities :
• Ability to deliver software and artefacts independently.
• Work independently within self-organizing Agile teams.
• Plan and identify solutions and risks in assigned work.
• Design and develop solutions to strengthen a seamless CI/CD pipeline
• Excellent design, coding, debugging, problem solving and analytical skills.
• Prior experience with high volume, reliable UI test automation
• Be responsible for enhancing test automation framework to make it stable, reliable and
scalable.
NodeJS (Node.js)
React.js
React NativeAbout:
- AppTile is building the future of how merchants, creators or service entrepreneurs create mobile apps.
- We help creators and micro-entrepreneurs to build mobile applications for their businesses.
- In 2022, it is still very hard. We are building the next-generation no-code platform for mobile internet.
Responsibilities:
- Drive design and architecture around key systems that are part of the product. Setup design philosophies and implement them in a way that ensures they are easily followed.
- Setup toolchains and technical stacks that are intuitive. Implement these toolchains in a way that is unobtrusive for other developers and ensure it stays that way.
- Drive good development practices and philosophies that ensure good stable code over several cycles of development. Keeping them as simple and un-intrusive as possible.
- Report directly to our head of technology.
- Balance speed and quality, with a focus on tangible results.
Requirements:
- Tier 1 / Tier 2 Colleges with decent academic backgrounds
- Experience in Product Companies and typically more than 2 years
- Should have worked in previous companies for a larger duration
- Full Stack Developers with experience in Typescript or Nodejs, React or React Native, Rest APIs
- 3-8 years of product development experience. Preferably in a product development environment.
- Experience with working with Web Development Stacks (HTML, Javascript, CSS, etc)
- Experience with working with Backend Server stacks (SQL databases, Web Servers, API Endpoints etc)
Bonus Requirements:
- Bachelors/Masters degree in Engineering or equivalent.
- You have a strong passion for building things from the ground up with all the challenges and unknowns, and enjoy the process of solving problems that are new and unique.
- Experience with React, React-native, Typescript and similar Frontend Technologies.
- Experience with PostGres, MySQL and similar DB Technologies.
- Experience with REST, GraphQL and similar API technologies.
- Experience working with cloud computing platforms like AWS, GCP, Azure.
- Experience with open source languages such as, Java, Objective-C/C++, Swift, Java, PHP, Python etc.
- Experience communicating technical concepts to non-technical audiences.
- Docker and Kubernetes
At Story Digital, the User Experience and User Interface Designers play a major role in creating
disruptive, intuitive and easy to use products, creating a competitive edge to our various businesses.
You will continue to develop your professional skills while working with the product team which is
leading the design culture within the company.
We have a passionate group of stakeholders and developers, and we are looking for equally
passionate designers who are always ready to push for better designed experiences for the users.
Selected candidate's day-to-day responsibilities include:
You will be running end-to-end execution of the products.
● Understand product specifications and user psychology
● Create personas through user research and data
● Illustrate design ideas using storyboards, process flows, and sitemaps
● Design and deliver wire-frames, user stories, user journeys and mock-ups optimized for a
wide range of devices and interfaces
● Conduct concept & usability testing and gather feedback
● Find creative ways to solve UX problems (e.g. usability, accessibility)
● Work on UI to design attractive designs
● Communicate design ideas and prototypes to developers
You will advocate, consult and teach customer-centered design throughout the organization.
What you need:
● Bachelor's degree in Product Design, Human Computer Interaction, Graphic Design or a
related field
● Relevant work experience(0-2 years) showing your expertise, skills and most importantly
your work process
● Deep knowledge of typography, colors and layouts
● Fair knowledge of Google Material Design and iOS Human Interaction Guidelines is a plus
● Ability to communicate, critique and collaborate across departments
● Our day-to-day work involves softwares such as Sketch, Figma & Zeplin, but if you work
on Adobe Illustrator and Photoshop, that will work too
You're required to share your resume and portfolio while applying.
Angular (2+)
PHP
JavascriptPythonNodeJS (Node.js)• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan to achieve pre-assigned targets
• Consistently achieve revenue targets in line with team/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase sales pipeline
• Customer Relationship Management
• Understand customer requirements and pass on insights for the product portfolio improvement based on customer interaction/feedback
• Key Account Management
• Establish relationship with the customers of the company.
• Ensure customer satisfaction
• Identify and develop sources to increase sales leads
• Maintain database of current as well as prospective customers
• Advise higher Management about the customer needs and requirements
• Prepare and provide weekly schedule of planned activities
• Help optimize existing business operations procedures to reduce costs
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon