The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers

About Purplerain Technologies INC
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Key Responsibilities:
- Make outbound calls to customers and explain products/services in Tamil
- Handle inbound customer queries politely and professionally
- Maintain call logs, update customer records, and follow up regularly
- Achieve daily/weekly targets for call volume and lead conversion
- Provide accurate information and resolve customer concerns
- Report call status and feedback to the team lead/manager
Requirements:
- Good communication skills in Tamil (additional languages a plus)
- Basic computer knowledge and typing skills
- Patience and customer-friendly attitude
- Previous experience in telecalling or customer service is an advantage
- Minimum qualification: 10th/12th/Any Degree
VB.NET Developer (5+ Years Experience)
Job Description
We are seeking a highly skilled VB.NET developer with 5+ years of experience to join our development team. The ideal candidate will have a strong foundation in VB.NET and the .NET Framework, along with a proven track record of designing, developing, and deploying scalable and maintainable software solutions.
Responsibilities:
- Design, develop, and implement complex applications using VB.NET and the .NET Framework.
- Collaborate with designers, product managers, and other stakeholders to understand requirements and translate them into functional and user-friendly applications.
- Write clean, efficient, and well-documented code that adheres to best practices and coding standards.
- Develop and maintain web applications using ASP.NET (Web Forms or MVC).
- Build and interact with databases using ADO.NET.
- Create and implement reusable components and libraries.
- Troubleshoot and debug complex technical issues.
- Participate in code reviews and provide constructive feedback.
- Stay up-to-date with the latest trends and technologies in VB.NET and the .NET Framework.
- Contribute to the continuous improvement of our development processes and tools.
Required Skills and Experience:
- 5+ years of experience as a VB.NET developer.
- In-depth knowledge of VB.NET syntax, data types, control flow, and object-oriented programming (OOP) concepts.
- Strong understanding of the .NET Framework, including the CLR, CLI, and BCL.
- Experience with ASP.NET (Web Forms or MVC) for building web applications.
- Proficiency in ADO.NET for database access.
- Experience with Windows Forms for desktop application development (a plus).
- Familiarity with web services (SOAP and REST) and their integration.
- Understanding of XML and its use in data exchange and configuration.
- Knowledge of SQL for interacting with relational databases.
Preferred Skills:
- Experience with design patterns for writing maintainable code.
- Proficiency in version control systems like Git or SVN.
- Experience with unit testing frameworks like NUnit or MSTest.
- Understanding of cloud platforms (Azure, AWS) is a plus.
- Knowledge of API development and integration.
- Experience with security best practices and vulnerability mitigation techniques.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Benefits:
We offer a competitive salary and benefits package, along with the opportunity to work on challenging and rewarding projects.
If you are a talented and passionate VB.NET developer with a proven track record of success, we encourage you to apply!

Requirements
- 2.5+ years of experience in React JS and Redux
- Expert in React.j, ideally using TypeScript language extensions
- Good understanding of JavaScript Design Patterns
- Good experience writing front-end test cases
- HTML5, CSS3 and Responsive web design are mandatory
- Exposure to Scrum methodology and XP technical practices such as unit testing, pair programming, test-driven development, continuous integration or continuous delivery
- Self-motivated, fast learner, detail-oriented, team player and a sense of humour
- Should have experience with Payment(US) Integrations
- Should have experience with Ecommerce/ERP Connectors


iOS Developer responsibilities include:
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organization, and automatization
- Experience with iOS frameworks such as Swift UI, Objective C,
- UIKit, AVFoundation, Core Bluetooth, Combine, PushNotifications.
- Experience with Databases - Core Data, Realm
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of Architecture - MVC and MVVM
- Understanding of Apple’s design principles and interface guidelines
- Excellent communication Skills and Client interaction.


Roles and Responsibilities
Excellent team player, ability to work in a global team and follow through on deadlines and Built MVC based Web Application Using JSP/Spring framework and Good knowledge of Application Servers like Tomcat and Web logic.
Good knowledge of database software like MySQL and solid understanding of DB conceptsWeb application development (including GUI design)Knowledge of web server software like - Apache Working knowledge of build and source code control tools like GitExperience with system integration testing and unit testingExcellent time management and multitasking skills Develop and implement new software programs

Requirements
- 2+ years of experience with one of the top frontend frameworks - React (preferred)/ Angular / Vue
- Solid understanding of modern CSS methodologies like SCSS, SASS
- Exposure to latest developments in UI development like PWA, Single Page Apps, Hybrid Apps, Responsive web design etc
- Working knowledge of RESTful APIs, HTTP 2, Socket Connections
- Deep understanding of Javascript topics including the V8 Engine, Async, Memory Management, Duplex Communication.
- Experienced in Unit / Integration / Visual Testing.
- Ability to develop pixel-perfect web pages from designs
- Prior startup experience is a plus


Are you looking for a Senior Backend Engineer role in a high growth startup? Are you eager to learn and make a difference at work every day? If so, then read on.
At PlumQR, we work on revolutionizing the Food & Beverage industry with our cloud-based tech products. Millions of businesses across the world are switching for better, smarter & more hygienic products to reinvent their businesses. If you have what it takes to innovate & lead, we have just the right opportunity for you.
Requirements
- Minimum 3 years as a Senior Backend Engineer
- Strong software development experience in a SaaS product company
- Significant experience with NodeJS, React.js, React Native, MySQL, MongoDB, Java
- Cloud computing services (e.g. Google Cloud Platform)
- Strong problem-solving skills
- Ability to explain technical details to people inside the company
- Write compelling content for Print Ads, Website, and Digital Marketing Ads
- Collaborate with designers and creative teams and Write high-quality product descriptions
- Developing new ideas for a website, SEO, and blog content and help establish brand presence

Primary skill : Dotne, MVC, Web API ,Jquery, SQL
Good to have(Not mandatory ) : Dotnet core , UI skills, MVC, ASP.NET
Good communications
