The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers
Shubham Vishwakarma
Full Stack Developer - Averlon
About Purplerain Technologies INC
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Deliver Training Sessions: Conduct live training sessions, workshops, and webinars both in-person and online. Engage learners through interactive demonstrations and hands-on exercises.
Curriculum Development: Design and update curricula based on industry trends, feedback from previous sessions, and emerging technologies to ensure relevance and effectiveness.
Assess Learner Progress: Evaluate participant progress through quizzes, assignments, and projects. Provide constructive feedback and support to help learners achieve their goals.
Technical Expertise: Stay current with the latest industry trends, technologies, and best practices in full stack development to ensure the training content is accurate and relevant.
Support and Mentorship: Offer one-on-one support and mentorship to learners, helping them overcome challenges and apply their knowledge effectively.
Collaboration: Work closely with other trainers, developers, and stakeholders to ensure alignment of training objectives with organizational goals.
Qualifications:
- Educational Background: Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
- Experience: Proven experience in full stack development, including proficiency in front-end technologies (HTML, CSS, JavaScript, frameworks like React or Angular) and back-end technologies (Node.js, Python, Ruby, databases, etc.).
- Teaching Experience: Prior experience in a teaching or training role is highly desirable, with the ability to convey complex concepts in an understandable manner.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present technical information clearly and effectively.
EXCELLENT OPENING FOR AUSTRALIAN ENERGY SALES PROCESS (INBOUND & OUTBOUND) - PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
As an International Sales Executive in our company, your primary responsibility is to drive sales and revenue generation for the company by engaging with potential customers from the Australia. You will be responsible for handling inbound sales calls, building relationships
Note Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Desired Candidate Profile
* Should have convincing Capabilities and selling skills.
* Excellent English Communication Skills.
* Basic Computer Knowledge.
* Qualification No Bar.
* Min 1 year experience in Outbound Sales Process. (Tech Support experience not counted) .
Perks and Benefits
* Fixed Shift with Fixed Week OFF (Sunday & Saturday)
* Office Timings: 5:00 AM - 2:30 PM (Morning Shift)
* Salary on Time (1st of every month).
* No Salary Deduction for Target
* Monthly Performance Bonus.
* Uncapped Incentives & Commissions.
* Referral Bonus.
* Pickup & Drop or Transport Allowance Provided.
* No Salary Deduction for Target
* Monthly Performance Bonus.
To apply call HR Team - Tania Fatema
JOB DETAILS
Job Title: Call Associate Executive required For Australian Energy Sales Process | Morning Shift
Company: Paygeek Soft Solutions ( DWC Technologies )
PayGeek is hiring for its captive process (www.letuscompare.net) in New Town, Kolkata for the Australian Energy Sales Process (Inbound / Outbound Telesales) and offers you the opportunity to come and join Immediate with the below benefits:
Opportunity Type: Work From Office (Please don't apply if you are looking for a work from home option, but we do provide pickup & drop)
Salary Range: ₹15,000.00 - ₹28,000.00 per month
For any query please call HR Team -Tania Fatema
( call & whatsapp )
Office location Address :
Mani Casadona, 10th Floor, Office # 08 Plot #2 F/4, Action Area, Action Area 1D, #2 F, Newtown, Kolkata, West Bengal 700156 .
C#Location: Remote
Description: Microsoft C# XAML Developer who will design and build cutting edge user
experiences for our client’s consumer facing application. The Senior Software Developer will work
closely with product owners, UX designers, front-end, and back-end developers to help build the
next generation platform.
Qualifications
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5-8+ years of experience in an enterprise or consumer software development environment
• Strong knowledge of C# language and the .NET framework
• Solid understanding of object-oriented programming
• Expert level programming skills creating UWP or WPF applications using C#/XAML
• Experience with modern frameworks and design patterns, with a broader understanding of the
MVVM pattern
• Experience developing consumer facing user interfaces and supporting UI controls/components
• Ability to write clean, readable, maintainable code
• Possess excellent written and verbal communication skills
Responsibilities
• Architect, design & build modern user interface for consumers
• Collaborate with UI/UX teams to deliver high performing and easy to use applications
• Participate in code reviews with staff as necessary to ensure a high quality, performant product
• Develop a deep understanding of client goals and objectives, and articulate how your solutions
address their needs
• Unit testing/test-driven development
• Integration testing
• Deployment
• Maintenance
• Post-deployment production support and troubleshooting
Requirements
• C#, .Net Core, MVVM, Rest API, Dependency Injection.
• Azure DevOps, CI/CD, YAML setup for mobile applications preferred.
• Strong understanding of design patterns.
• Familiarity with Agile software development methodologies.
• Advanced knowledge of using Git source control system.
Education- BE, BTech , MCA , BCA and Relevant qualifications
.NETMust have Windows desktop application development experience.
Must have WPF experience.
Must have C# .Net experience.
Strong problem-solving, trouble-shooting, and communication skills.
React Native
iOS App Development
Android DevelopmentJob Description:
Responsibilities –
Ensure effective Design, Development, Validation and support activities in line with client needs and architectural requirements.,- Ensure continual knowledge management.,- Adherence to the organizational guidelines and processes
Technical and Professional Requirements :
Minimum 3 years of experience required
Experience in developing React Native app for iOS and Android platform,
Knowledge of React Native available inbuilt UI components and the props those UI component accept,
Should have worked with major node modules such as react-native-maps, @react-native/community geolocation, offline database, etc,
Handle build for simulator and ipa/apk for UAT/Prod release with signing. (Release Management),
Should have worked and deployed iOS App
Should have worked on sqlite
Should have knowledge of database SQL ( Select and update queries)
This is a Contract Based role only
Not a "Fulltime opportunity"
Role Summary:
The Robotics Process Automation Senior Developer is responsible for designing and coding the automation process components. The RPA Senior developer develops the automation design to ensure it meets the specifications. The design must handle concurrency, scalability, restart and recovery, auditing & object reuse for all the automations that are designed and developed. The senor developer will also validate the automation by performing appropriate unit testing, and ensure configuration control is maintained at all times. The senior developer mentors junior developers and performs QC checks on code components developed by them.
DUTIES / ACCOUNTABILITIES
Responsibilities include, but may not be restricted to:
- Design technical specifications for RPA that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
- Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
- Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
- Complies with and helps to enforce design and coding standards, policies and procedures.
- Ensures documentation is well maintained.
- Ensures quality of coded components by performing thorough unit testing.
- Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
- Reports status, issues and risks to tech leads on a regular basis
- Improves skills in automation products by completing automation certification.
- Mentors junior developers and performs code reviews for quality control.
Qualifications
EDUCATION
- Bachelor university degree in Engineering/Computer Science.
KEY SKILLS
- 5- 8 years of IT experience and having good understanding of programming concepts. Should be from a programming background on any coding language (.Net, Java).
- Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
- Understands development methodology and lifecycle
- Should be trained on RPA tools (Blue Prism/Automation Anywhere).
- Self-motivated, team player, action and results oriented.
- Well organized, good communication and reporting skills.
Desirable:
- Prior experience in UI automation, Robotics process automation is an added advantage.
- Certification in Robotics
The person should have a passion for business development.
Will be responsible for the development of the lead generation , outbound / inbound sales lead campaignsfor HR consultancy. The role will be commission based role.
Roles and Responsibility
- Market research using suitable tools and processes to identify potential clients.
- Lead generation and closure as per weekly/monthly sales/revenue target.
- Rigorous follow up for new business opportunities and setting up meetings.
- Work closely with Subject Matter Expert for developing strategy of business.
- File weekly promotion and business activities report as per company norms
- Overseeing the development of assigned accounts.
- Conduct research to identify new markets and customer needs.
- Keep records of sales revenue, invoices, etc.
- Build long term relationship with new and existing clients.
- Create awareness and usage of company's products by the customers with high impact communication with effective / proper usage of given marketing inputs.
- Regularly provide feedback to the company on competitors activities.
- Internal / external stake holder management
- Key Account Management
CC++Experience in Camera ISP pipeline
- Experience on Image Signal Processing techniques, image quality metrics, measurement techniques, and optimizations.
- Familiarity with image quality test programs
- 3A algorithm improvement and troubleshooting
- Knowledge of 3A algorithms, tuning experiences
- Experience in Camera HAL
- Experience in Camera Framework and Camera 2.0 API
- Experience in Camera Device Drivers
- Familiarity with ISP and Image Quality
- Experience with Bringup of Camera Sensor on Any of chipset (QCOM, MTK)
- Strong knowledge of Linux Android Camera Stack.
- Strong knowledge of Camera Application architecture in Android
Minimum Qualifications
- B.E./B.Tech./M.Tech./MCA Computer Science or related fields
- 2+ years Software Development Experience
- 2+ years of experience with Imaging and Camera development, Programming Language such as C, C++, Python, etc
HTML/CSS
Bootstrap
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Full Stack Developer - Averlon