The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers
Subodh Popalwar
Software Engineer, Memorres
About Purplerain Technologies INC
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React.js
PythonCompany: CorpCare
Title: Lead Engineer (Full stack developer)
Location: Mumbai (work from office)
CTC: Commensurate with experience
About Us:
CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.
Job Summary:
The Lead Engineer will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.
Key Responsibilities:
- Engineering Strategy and Vision:
- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.
- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.
- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.
- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.
- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.
- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.
- Leverage your understanding of the broking industry to guide product development and engineering efforts.
- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.
- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.
- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Recruit, train, and retain top engineering talent to build a world-class development team.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.
- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.
- Prepare and present engineering performance reports to senior management and stakeholders.
- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.
- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.
- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.
Requirements:
- BE /B. Tech - Computer Science from a top engineering college
- MBA a plus, not required
- 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
- Strong understanding of the broking industry and financial services industry.
- Proven track record of successfully managing and delivering complex software products.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience with Agile/Scrum methodologies.
- Deep understanding of software architecture, cloud computing, and modern development practices.
Technical Expertise:
- Front-End: React, Next.js, JavaScript, HTML5, CSS3
- Back-End: Node.js, Express.js, RESTful APIs
- Database: MySQL, PostgreSQL, MongoDB
- DevOps: Docker, Kubernetes, AWS (EC2, S3, RDS), CI/CD pipelines
- Version Control: Git, GitHub/GitLab
- Other: TypeScript, Webpack, Babel, ESLint, Redux
Preferred Qualifications:
- Experience in the broking or financial services industry.
- Familiarity with data analytics tools and methodologies.
- Knowledge of user experience (UX) design principles.
- Experience with trading platforms or financial technology products.
This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.
If you are looking to solve real-world revenue process problems using HubSpot, Niswey is the place to be. We have been helping HubSpot customers grow better since 2016.
Here are our HubSpot credentials:
🏆2023 Custom Integrations Accredited
🏆2023 Onboarding Accredited
🏆2023 Platform Enablement Accredited
🏆2022 Elite Solutions Partner (We were the first Elite partner from Asia)
🏆2022 Technical Expertise Impact Award
🏆2021 Customer First Impact Award
Join us, as we exploit the potential of the 26 billion HubSpot partner ecosystem opportunity.
Experience: At least 5 years of work experience, at least 2 years in HubSpot solutioning and business analysis.
Responsibilities
- Participate in and over time, lead discovery calls. Understand the business of Niswey clients and ask relevant questions to uncover challenges and opportunities
- Do comprehensive research to understand the business, automation and tech problems at hand
- Come up with the optimal HubSpot solution and how it will be implemented
- Document solutions for all stakeholders to have clarity
- Work with the delivery teams to ensure the project is implemented in a timely and efficient manner while conforming to the standards specified
- Ensure the delivery team is keeping up with the right business and technical understanding, and certifications needed to do the implementations successfully
- Maintain relationships with customers and support with their HubSpot related challenges
Qualifications and skills
- A deep understanding of how CRMs work
- A solid foundational understanding of at least one CRM - 2+ years of experience with HubSpot CRM or 5+ years of experience with any CRM
- Experience translating business processes into HubSpot workflows. A fundamental understanding of CRM systems is a must.
- Understand APIs and integrations, from the tech as well as the business sides.
- Have a good understanding of marketing and sales
- Work and brainstorm with technical experts to arrive at optimal solutions
- Attention to detail is a must.
- Ability to work on multiple projects at once, great at prioritization
- Excellent written and oral communication skills
- Critical thinking and troubleshooting
Mandatory
Exposure to the Trading and financial investment banking domain
All technical competencies are mandatory, and no relaxations/exceptions can be given.
Technical skills
Cloud computing (IaaS, PaaS, SaaS) -preferably in AWS
Compute/Container/Orchestration technologies (Docker, Kubernetes, ECS, EKS, Lambda/Serverless etc.)
Microservices & multi-tier architectures
DevOps/CI/CD (GIT/Bitbucket, Maven, Gradle, Jenkins, Sonar) GitLab is preferable
Java (Core & EE, Spring Boot, Spring MVC, Spring Cloud) & Python
RDBMS systems sucah as MySQL , Postgres and NoSQL, Storage Technologies (S3, EBS etc.)
API – GraphQL, REST, API Gateway
Integration and events/messaging technologies (Kafka, RabbitmQ, SNS, SQS)
Caching Solutions such as Elasticache/Redis, Hazelcast, EHCache
Observability and monitoring (Dynatrace, Cloud Watch, Grafana, Splunk, Datadog)
Very good understanding on Agile software releases and hands-on
Experience in project management tools like JIRA
Educational Qualification
Bachelor’s degree in computer science engineering/ECE/EEE, IT or MCA, MSc Computer Science
Field Sales Executive-
Urgent requirement for Field Sales Executive. It is on the company payroll. Roles and responsibilities: Identifying and acquiring new distributors, as well as managing existing ones.
Developing & implementing sales strategies and plans to meet revenue goals.
Effectively managing and driving the sales cycle from prospection through to successful closure via local marketing activities
Building strong relationships with partners in the business territory.
Prepare regular reports and conduct monthly meetings to review team performance.
Analyzing market trends and competitors' activities.
Key Skills: - Sales Executive, digital marketing services sale, software sales, Sales Promotor, Promoter, Channel Sales, Sales, Business Development, Distributor Sales, Field Sales, Direct Sales, Secondary Sales, Sales Support, General Trade, Marketing, Field job, distributor Sales Management, Channel Sales Management, handling distributors, retail sales, retail channel sales, B2B sale, B2C sale.
Role: Field Sales Executive
Industry Type: Software Development and digital marketing services
Department: Sales & Business Development
Employment Type: Full Time, Permanent
Role Category: Retail & B2C Sales
Education
UG: Any Graduate
PG: Any Postgraduate
Doctorate: Doctorate Not Required
JavaApplication Security Engineer
About us:
Foxit is remaking the way the world interacts with documents through advanced PDF and digital signature technology. We are a leading global software provider of fast, affordable, and secure PDF and digital signature solutions that are used by millions of people worldwide. Winner of numerous awards, Foxit has customers in more than 200 countries and global operations. We have a complete product line and an exciting and aggressive development schedule. Our proven PDF and digital signature technology is disrupting the status quo establishment and has accelerated our company growth. We are proud to list as customers Google, Amazon, and NASDAQ, and with your skills and help, we plan to add many more. Foxit has offices all over the world, including locations in the US, Asia, Europe, and Australia.
For more information, please visit https://www.foxit.com/
You would be working for the product Foxit eSign, India office which is registered with the name of eSign Genie Software Private Limited.
Job Brief
- Review Software applications for potential security vulnerabilities by conducting application security reviews i.e., Requirements review, Design review, Code Review.
- Clear Understanding and Hands on experience on OWASP Top 10 Vulnerability standards like XSS, SQL injection, session hijacking, and authorization bypass vulnerabilities.
- In-depth research on Web security, familiar with the origin of various Web security problems and solution, having a tracking of Security threats of network.
- Expertise in testing web application vulnerabilities and Network related vulnerabilities.
- Practical understanding and use of commercial application security tools
- Knowledge of the Vulnerability Fixations.
- Hands on development using Java / J2EE
- Solid understanding and experience with establishing application security policies across an organization.
- Good Documentation, reporting, Strong communication, and collaboration skills with various levels of executives from top management to technical team members across the organization.
- Strong self-starter who can operate independently.
What we offer you
- The chance to contribute to the creation of a sophisticated and appealing product, built from scratch with a fresh, global team!
- A fast, flexible, and rewarding incubator-like environment but with the solidity and seriousness of large and stable company in the background
- Be part of the exquisite team that will shell out the next big Foxit product all eyes on us!
- A Pluralsight subscription
- Competitive remuneration package
NodeJS (Node.js)you will be;
* Developing services with TypeScript (with Node.js) in Lambda
* Assisting with the design and evolution of their DevOps tooling
* Building their Amazon Web Services environment
* Performance tuning and optimisation
* Continually developing your skillset as required to ensure that the best technologies and methods are used
* Maintaining focus on security
* Working within a truly Agile environment, participating in daily stand-up meetings
* Collaborating with the rest of the development team and business to meet objectives
Key Skills Required;
* TypeScript * JavaScript (ES6+) * Node.js * Amazon Web Services, in particular AWS Lambda, * Experience working within an Agile environment * Excellent communication skills, with the ability to work in partnership with both business and technology teams * Proactive and truly passionate about technology * Degree level education in Computer Science (or equivalent), or similar experience * Willingness to continually learn new languages
Java
Spring Boot● Strong knowledge of data structures and designing for performance, scalability and availability.
● Solid understanding of multithreading, MVC, and strong OO skills.
● Good understanding of micro services architecture.
● Good understanding of development tools and processes.
● Good knowledge of cloud environment GCP, AWS
● Code, develop, design and architect the product.
● Design, implement and maintain highly scalable, multi-tier, distributed server software applications.
● Deliver across the entire product life cycle, design, build, deploy, test, release and support.
● Working directly with developers and product managers to conceptualize, build, test and release
products
Data Science
Machine Learning (ML)Essential Skills :
- Develop, enhance and maintain Python related projects, data services, platforms and processes.
- Apply and maintain data quality checks to ensure data integrity and completeness.
- Able to integrate multiple data sources and databases.
- Collaborate with cross-functional teams across, Decision Sciences, Search, Database Management. To design innovative solutions, capture requirements and drive a common future vision.
Technical Skills/Capabilities :
- Hands on experience in Python programming language.
- Understanding and proven application of Computer Science fundamentals in object oriented design, data structures, algorithm design, Regular expressions, data storage procedures, problem solving, and complexity analysis.
- Understanding of natural language processing and basic ML algorithms will be a plus.
- Good troubleshooting and debugging skills.
- Strong individual contributor, self-motivated, and a proven team player.
- Eager to learn and develop new experience and skills.
- Good communication and interpersonal skills.
About Company Profile :
Gauge Data Solutions Pvt Ltd :
- We are a leading company into Data Science, Machine learning and Artificial Intelligence.
- Within Gauge data we have a competitive environment for the Developers and Engineers.
- We at Gauge create potential solutions for the real world problems. One such example of our engineering is Casemine.
- Casemine is a legal research platform powered by Artificial Intelligence. It helps lawyers, judges and law researchers in their day to day life.
- Casemine provides exhaustive case results to its users with the use of cutting edge technologies.
- It is developed with the efforts of great engineers at Gauge Data.
- One such opportunity is now open for you. We at Gauge Data invites application for competitive, self motivated Python Developer.
Purpose of the Role :
- This position will play a central role in developing new features and enhancements for the products and services at Gauge Data.
- To know more about what we do and how we do it, feel free to read these articles:
- https://bit.ly/2YfVAsv
- https://bit.ly/2rQArJc
- You can also visit us at https://www.casemine.com/.
- For more information visit us at: - www.gaugeanalytics.com
- Join us on LinkedIn, Twitter & Facebook
.NET
C#This is regarding .Net Core Developer/Lead opportunity we have with us and we are looking for immediate joiner.
Please find below the job description for your reference:
Required Skills:
- Good understanding of SOLID principles or Object oriented programming concepts
- Working knowledge of design patterns
- ASP.Net Core MVC & Razor
- REST API
- SQL
- Unit testing
Nice to have:
- RabbitMQ or experience working with any message oriented systems
- HTML, Javascript & CSS
- C#7 and above
- Docker
- SSRS
- Quartz or Hangfire
FYI. There will be a small coding ‘test’ during the interview
Job Summary:
Welcome to AA MANPOWER SOLUTIONS!!!!
Your resume makes you an excellent candidate for the following job. We would like to invite you to an interview with our organization Head for immediate openings in AUTO PARTS MANUFACTURING Companies on Interview going on.
Responsibilities and Duties
- Plan, manage, and oversee all elements of production in our factory
- Access and analyse current production methods
- Develop and draft an improved production process
- Establishes statistical confidence by identifying sample and acceptable error; determining levels of confidence
Graduate Engineer Trainee / Associate Engineer /Junior Engineer /Production Engineer/Quality Inspector/Technician/CNC Operator/Design
Department: Production, Quality, Maintenance, Stores, QC Documentation, Solid work, Auto Cad
Work Time: 8 hours Shift (Rotational)
Gender: Male & Female
Qualifications and Skills:
Diploma /BE: MECH, EEE, ECE, AUTO
Experience Eligible
Salary: 12000 TO 25000 (For month)
Experience: 10-30 % Hike of Previous Salary
Designation: GET (Graduate Engineering Trainee) and On Role job Production Engineer/Quality Engineer/ Design Engineer
Interview Date:
Direct Walk In…
Last Date: 18th November to 30 November(2019)
Benefits
* PF & ESI
* Free Food & Transport
* Every Year Increment
* Accommodation (Depends on the company)
* Immediate joiners only can CALL for further details
Job Type: Full-time
DOCUMENTATION:
- Copy of your current updated resume
- Recent passport photograph
- A Hard or soft copy of this mail (MUST)
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Software Engineer, Memorres