The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers

About Purplerain Technologies INC
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Required Skills
· Experienced developer with hands-on expertise in Java Spring Boot: Spring Boot Data, Spring Boot Integration, Spring Boot Messaging, Spring Boot Web, Spring Boot Security, and Spring Boot AOP., MySQL, REST API, SOAP APIs, JavaScript, Angular, Tomcat, Drools, Docker, Kubernetes, MongoDB.
· Strong understanding of MicroServices architecture, design patterns and best practices.
· Designing and Developing web applications using Microservices on Java Spring Boot, testing using jUnit & jMeter, deploying using Maven, Jenkins, Docker & Kubernetes, monitoring using ELK and associated technologies.
· Excellent problem-solving skills and ability to troubleshoot technical issues effectively. Troubleshoot and resolve technical issues, ensuring the stability and performance of applications.
Responsibilities
· Implement low-level designs and coding for complex software systems.
· Collaborate with cross-functional teams and Business Analysts to understand business requirements and translate them into technical solutions.
· Implement best practices for software development, code reviews, and quality assurance.
Position: Business Development Associate
Company: Flutch
Location: 4th floor, 765, 16th Main Road, 22nd Cross Road, 3rd Sector, HSR Layout, Bengaluru, Karnataka 560102
About the Role
We are looking for a dynamic and creative Business Development Associate to drive brand visibility, engagement, and growth across digital and offline channels. You will work closely with the marketing, content, and business teams to develop and execute strategies that boost brand recognition and customer acquisition.
- Business Development Associate – Sales (SaaS/Zoho-like Products)
- Experience: 1+ year
What You’ll Do:
- Sell tech-based products (like SaaS or Zoho) to D2C brands and businesses
- Identify potential leads, pitch product value, and convert prospects into paying customers
- Maintain a strong sales pipeline and achieve monthly revenue targets
- Collaborate with the product and marketing team to align messaging and demo strategy
What We’re Looking For:
- Minimum 1 year of B2B sales experience, preferably in SaaS or tech platforms
- Strong communication and negotiation skills
- Comfort with CRM tools and sales reporting
- A self-starter mindset with a result-driven approach



What does the core role include?
- Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
- Designing stateless components in React Native
- Contributing in all phases of the development lifecycle
- Working with the developers to create and maintain a robust framework to support the apps
- Working with the developers to build the interface with a focus on usability features
What else can you expect in the role?
- Prepare and produce releases of software components
- Optimizing performance for the apps
- Problem-solving skills, analytical mind, and positive attitude
- Ability to think from end users perspective and focused on improving the overall product experience.
- Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
What can fetch you brownie points?
- Hands on experience with React Native is required
- Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
- Strong understanding of JavaScript ecosystem
- Hands on experience on Android in creating Hybrid / Native applications
- Demonstrable UI/UX experience on a large-scale app.
- Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
- Good knowledge of JS frameworks like ReactJS is a plus.
Desired Skills and Experience
Hybrid Apps,React Native, Native iOS and Android Architecture understanding
Job Description:
Give clear and accurate information on the current immigration laws & policies.
Provide a fair and neutral evaluation of a candidate's profile.
Provide insights into the options available to enable the candidates & their families to make an educated choice & the right decision.
Provide a personal global career strategy customized to your needs...
Promote the company's products and services.
Meet the assigned targets.
Desired Profile :
Prior experience in any Sales & Marketing/ Overseas Education / Immigration / Sales or Counseling /Tele sales / Business Development / inside sales etc...
Excellent communication skills & command of English
Excellent problem-solving and customer service skills
Familiarity with computers and the internet
Passion to learn and grow
Responsible and motivated to give your best
Team skills and strong relationship-building skills.
Ability to accomplish results.
Sales Specialist
(Outbound Sales Specialist)
Experience - 3 to 4 years
Location - Pune & Bangalore
We are looking for a talented and competitive Sales Specialist who thrives in a quick sales cycle environment. If you're someone who loves travelling and has a strong desire to make a career in IT Sales, then you have reached the right place. The ideal candidate should have the hunger to perform consistently and meet expectations. You must be comfortable meeting end customers and discuss and understand mobility requirements.
Key Responsibilities
The individual role that you’ll play in our team:
- Establish and meet annual sales quotas for regions and territories; projecting expected sales volume for direct & through partner accounts.
- Meeting end customers to discuss their IT Mobility needs and requirements, Should be able to map customer organigram and propose the solution based on needs.
- Should be able to manage OEMs/Reseller/System Integration Partners for product promotion and push for targets.
- Should be ready for Travels within South India regions.
- Manage existing and potential new accounts as well as provide sales support to distribution partners to participate in closing and order or to facilitate and add value to the selling process.
- Should be a team player and working with Internal stakeholders/Allied teams.
- Develop and implement new sales initiatives, strategies and programs to capture new customers
- Should be good at communication, Knowledge on using CRM is an added advantage.
- Maintain records of all sales leads and customer accounts
- Monitor the company’s industry competitors, new products, and market conditions to understand a customer's specific needs.
- Develop and sustain knowledge of Product features,offerings and associated technologies.
- You will need to be proactive and manage your own sales pipeline.
What we want to see in the potential Candidate
- Strong verbal and written communication skills.
- Excellent selling and negotiation skills
- Great listening skills and a desire to learn proper consultative selling techniques.
- Sound knowledge of IT Mobility industry
- Self starter
- High-energy and positive attitude
- Ability to quickly learn and apply new information in customer-facing scenarios
- The ability to write reports and proposals
- The capacity to work well on your own or in a team
- The ability to manage your time and plan your day effectively
- Should have prior experience with a B2B product company
- Has good experience in SAAS B2B sales would be an added advantage
- MDM Domain understanding would be an added advantage.
Scalefusion (formerly known as Mobilock Pro): (Our Flagship Product)
Scalefusion MDM allows organizations to secure & manage endpoints including smartphones, tablets, laptops, rugged devices, mPOS, and digital signages, along with apps and content. It supports the management of Android, iOS, macOS and Windows 10 devices and ensures streamlined device management operations with InterOps. Fusion of Endpoints at Scale.
Promobi Technologies:
ProMobi Technologies provides a leading Mobile Device Management Solution under the brand Scalefusion. The solution allows organizations to manage Android and iOS devices from the cloud. It offers modern mobile device management (MDM), application management (MAM) and content management (MCM) experience for corporate-owned devices. Renowned organizations from startups to Fortune 500 trust Scalefusion for their Device Management.




