The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers
Shubham Vishwakarma
Full Stack Developer - Averlon
About Purplerain Technologies INC
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College Profile:
The main objective of KGiSL Institute of Technology is to
provide industry embedded education and to mold the students for leadership in
industry, government, and educational institutions; to advance the knowledge
base of the engineering professions; and to influence the future directions of
engineering education and practice. The ability to connect to the future
challenges and deliver industry-ready human resources is a credibility that
KGISL Educational Institutions have progressively excelled at. Industry -
readiness of its students is what will eventually elevate an institution to star
status and its competitiveness in the job market. Choice of such an institution
will depend on its proximity to industry, the relevance of its learning
programme to real-time industry and the active connect that a student will have
with industry professionals.
Job Title: Assistant Professor, Professor
Departments: Cybersecurity
Qualification: Ph.D., ME/M.Tech, B.E/B.Tech
Experience: 5-15 years
Preferred: Immediate Joiner
Candidate Profile:
Candidate should have completed their Ph.D., PG and UG in the relevant discipline
Candidate should have Good Communication Skills
Commitment towards work
Strong Technical Knowledge
Candidate should possess 60% and above in their UG and PG course.
About Us:
At Clickretina, we are looking for a SEO Executive to join our team. We’re a growing company focused on digital marketing, and we need someone who can help us manage and improve our online marketing strategies. If you have experience with SEO and enjoy working with data to make smart decisions, we want to hear from you!
Role Overview
As an SEO Executive, you will be responsible for optimizing website content to improve search engine rankings and drive organic traffic. They conduct keyword research, implement on-page and off-page strategies, and analyze performance using tools like Google Analytics. Their goal is to increase visibility and enhance user engagement on digital platforms.
Job description
- Research and implement search engine optimization recommendations.
- Research and analyze competitor on-site and off-site SEO strategies for better insights.
- Develop and implement a link-building strategy.
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
- Work with editorial and marketing teams to drive SEO in content creation and content programming.
- Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
- We are looking for an experienced SEO expert to lead and manage all search engine optimization strategies and delegate work to other SEO experts.
- You will be responsible for managing all SEO activities such as content strategy, link building, and keyword strategy to increase rankings on all major search networks.
Skills Required:
- Minimum 1 year proven experience working in SEO
- Must have a local SEO strategy and plan based on experience.
- Solid understanding of performance marketing, conversion, and online customer acquisition.
- In-depth experience with website analytics tools (e.g., Google Analytics, WebTrends).
- Knowledge of ranking factors and search engine algorithms.
- Up-to-date with the latest trends and best practices in SEO.
Interested candidates can fill out the form -https://clickretina.com/job-application-form/
Job Title: Business Head - Radiology
Location: Gurugram
Job Summary: The Business Head - Radiology is responsible for overseeing the radiology business unit's strategic planning, operations, and growth. This role involves managing the overall business, driving revenue, ensuring operational efficiency, and maintaining high standards of patient care. The position requires strong leadership, business acumen, and expertise in the radiology field.
Key Responsibilities:
Strategic Planning and Business Development:
· Develop and implement the business strategy for the radiology unit, aligning with overall company goals.
· Identify growth opportunities, including new markets, services, and technologies.
· Collaborate with marketing and sales teams to develop strategies to increase market share.
· Ensure P & L management and Business growth.
Operational Management:
· Oversee daily operations, ensuring optimal resource utilization, efficiency, and quality of service.
· Develop and maintain standard operating procedures (SOPs) for all radiology services.
· Ensure compliance with regulatory standards, accreditation requirements, and safety protocols.
Financial Management:
· Prepare and manage the budget for the radiology unit, focusing on cost control and revenue generation.
· Analyze financial performance, identify trends, and develop action plans to improve profitability.
· Drive initiatives to enhance revenue streams, including pricing strategies and new service offerings.
Team Leadership and Development:
· Lead, mentor, and develop a high-performing team of radiologists, technicians, and support staff.
· Foster a positive work environment that encourages teamwork, professional growth, and continuous improvement.
· Implement performance management systems to ensure team accountability and success.
Patient Care and Quality Assurance:
· Ensure the highest standards of patient care and service delivery.
· Monitor patient feedback and implement improvements to enhance patient satisfaction.
· Oversee quality assurance programs and ensure compliance with clinical protocols.
Stakeholder Management:
· Build and maintain strong relationships with internal and external stakeholders, including healthcare providers, vendors, and partners.
· Represent the radiology unit in meetings, conferences, and industry events.
Technology and Innovation:
· Stay updated on the latest trends and advancements in radiology technology.
Drive the adoption of new technologies to improve diagnostic capabilities and patient outcomes
Job Title – Client Servicing- AOR
Location – Mumbai, Andheri
Who are we looking for:
Ideally, we don’t like Designations but for the record, we are looking for Manager- AOR Sales
What you will bring to us:
● Hard Working and Smart Working, Must be an Active Listener (to understand clients brief)
● One who has an exposure to any of the BIG AOR agency (Group M, IPG, Omnicom, Dentsu etc) and understands its protocols.
● Extremely Prompt and 100% alert on activities required by AOR agencies
● One must have patience and persistence and does not take no for an answer.
● An extrovert person who will penetrate and networking in the market and create a long-term associate
● High Proficiency in communication skills and necessary software tools and social engagement sites
● Should be solution oriented to think outside the box to meet client needs in innovative ways.
● Must be a Problem-Solver, Multitasker and Time manager to identify urgent tasks and manage time effectively to meet deadlines.
● Excellent negotiator and a good Number Cruncher
● 3 years + experience in client servicing
What process will you own and do:
● Must have influence and connections in AOR
● Building up relationships with Buyers, Planners, Client Servicing Teams in the AOR Agencies
● Ensure there is constant engagement with the AOR agencies
● Establish and Maintain Strong, long – lasting relationships with AORs.
● Identifying the upcoming brand campaigns
● Research about the brands active in media and identify the route Agency
● Coordinate with Direct Demand Generation team and get the list of the interested Brands
● Research Client Problems and Resolve using our Media Solutions
● Proactive ideas to be created using our Media for AOR agency clients
● Understand the requirement and pitch the respective agency about the interested brand
● Coordination between the internal team for client satisfaction.
● Develop and implement effective sales strategies to meet and exceed revenue targets.
● Ensuring our Media is part of every upcoming Media Budget of the Agency
● Ensuring all PO’s, Documentation, outstanding payments are always on track
● Managing relationships at all levels of decision-making positions at the Clients end.
● Understand client’s business goal, challenges, and needs.
● Develop and implement strategies to retain clients and encourage repeat business.
Qualification:
“Your Degree is Just a Piece of Paper until it can be applied to deliver results” Graduates/ Post Graduates in any stream of Business Studies (but do read the quote above)
Culture u can bring in and we mean it:
● Enthusiastic and high desire to grow and learn.
● Customer obsessed and highly accountable & responsible.
● Strong team player with a passion for innovation.
● Exhibit a strong sense of ownership and a commitment to delivering excellence in all aspects of Life
● Dedication, Positivity and Collaboration should be ones Mantra of Life
We’re not the best fit for you if:
● You are satisfied with where you are in life and do not want to push to learn/grow further.
● You believe that the best products are built by following your instincts instead of listening to users.
● You are more concerned about short-term payoffs than long-term gains.
● You are fundamentally risk averse.
● You are unable to Multitask You are working just for your own personal growth and not organization's goals
If interested apply through link : https://tiny.cc/NGtalent
About the Company:
SaveIN is a Y-Combinator-backed, fast-growing healthcare technology company revolutionizing healthcare access in India. Based in Gurugram, we are proudly backed by YC and top investors from the US and Europe. Our innovative products span healthcare aggregation, payments, finance, and SaaS, making healthcare more accessible and affordable.
About the Role:
As a Sales Lead at SaveIN, you will drive the go-to-market strategy, build and scale a high-performing sales team, and optimize the sales funnel for our SaaS offering. From lead generation to conversion, you’ll own sales execution, CRM implementation, and revenue growth.
You’ll work cross-functionally to enhance product marketing, customer success, and overall P&L. If you thrive in fast-paced environments and have a proven track record in B2B SaaS sales, we’d love to have you onboard!
Department: Sales
Employment Type: Full Time/ Work from office
Required Experience: 6-8 yrs
Reporting: Founder & CEO
Key Responsibilities:
· Work with the growth marketing team and ICP to launch and scale the SaaS offering.
· Implement and manage CRM tools to monitor performance metrics and sales activities.
· Create and manage lead generation funnel through inbound and outbound channels
· Set up inside sales unit and recruit, train and grow an efficient team of SDRs, AEs and CSMs.
· Ensure seamless sales operations, including lead tracking, forecasting, and reporting.
· Achieve continuous improvement on MQL to conversions and retention.
· Stay updated on industry trends, competitive landscape, and emerging customer needs.
· Lead negotiations to close high-value deals and manage contracts effectively.
· Collaborate to influence customer success and drive product adoption.
Requirements:
· Proven experience of 6-8 years in B2B SaaS inside sales preferably in healthcare/employer/insurance SaaS
· Deep understanding of the B2B SaaS market and customer acquisition strategies.
· Expertise in using CRM tools (e.g. Zoho, HubSpot, Apollo.io) and data-driven decision-making.
· Proven track record of driving customer acquisition and growth for early-stage companies.
· Excellent communication, leadership, negotiation and team management skills.
· Master’s degree in business/analytics is preferred
Why Join Us?
· We are growing fast and making an impact
· Flexible and transparent work culture
· Fair rewards and ESOPs
Scalacompanies uncover the 3% of active buyers in their target market. It evaluates
over 100 billion data points and analyzes factors such as buyer journeys, technology
adoption patterns, and other digital footprints to deliver market & sales intelligence.
Its customers have access to the buying patterns and contact information of
more than 17 million companies and 70 million decision makers across the world.
Role – Data Engineer
Responsibilities
Work in collaboration with the application team and integration team to
design, create, and maintain optimal data pipeline architecture and data
structures for Data Lake/Data Warehouse.
Work with stakeholders including the Sales, Product, and Customer Support
teams to assist with data-related technical issues and support their data
analytics needs.
Assemble large, complex data sets from third-party vendors to meet business
requirements.
Identify, design, and implement internal process improvements: automating
manual processes, optimizing data delivery, re-designing infrastructure for
greater scalability, etc.
Build the infrastructure required for optimal extraction, transformation, and
loading of data from a wide variety of data sources using SQL, Elasticsearch,
MongoDB, and AWS technology.
Streamline existing and introduce enhanced reporting and analysis solutions
that leverage complex data sources derived from multiple internal systems.
Requirements
5+ years of experience in a Data Engineer role.
Proficiency in Linux.
Must have SQL knowledge and experience working with relational databases,
query authoring (SQL) as well as familiarity with databases including Mysql,
Mongo, Cassandra, and Athena.
Must have experience with Python/Scala.
Must have experience with Big Data technologies like Apache Spark.
Must have experience with Apache Airflow.
Experience with data pipeline and ETL tools like AWS Glue.
Experience working with AWS cloud services: EC2, S3, RDS, Redshift.
Job Title: Media Relations & Communication Executive
Years of Experience: 2-3
Working Geographies: International
Job Summary:
We are seeking to hire a Media Relations & Communication Executive who will be
responsible for building and maintaining a relation with media houses for the brand. The
Media Relations & Communication Executive will be responsible for promoting and
protecting the brand’s reputation by developing and executing media relations
strategies and plans for brand building/innovation, media promotions, news
communications, and public affairs initiatives.
Job Responsibilities:
• Responds to requests for information from the media.
• Establishes and maintains cooperative relationships with construction industry
bloggers, publishers, news portals, and media houses.
• Writes press releases and prepares information for the media to promote viAct.
• Plans or directs the development of media programs to maintain favourable public
and stakeholder views of the organization’s agenda and accomplishments.
• Ensure press releases for new product launch.
• Analyses the organization’s objectives, promotional policies, and needs to build
media relations strategies that influence public opinion and promote products,
ideas, and services.
• Maintains the organization’s image and identity.
• Draft’s speeches and schedules interviews.
• Prepares and edits organizational materials, newsletters and other publications for
external audiences.
• Collaborates with managers to identify trends and evaluate advertising to determine
whether it is in sync with the organization’s media relation efforts.
Public Relations Qualifications / Skills:
• Superior written and verbal communication skills
• Knowledge of writing media publishable drafts
• Ability to make media pitches
Flutter2. Daily report to the reporting manager
3. Should be able to work in agile methodology
4. Should be confortable with State Management in Flutter
5. Should be well versed with programming concepts
Lead our paid-media strategy for optimal use of media spend to drive RoAS and brand awareness
Design data-driven media plans for new and existing marketing channels
Lead our paid-media management operations in coordination with content and creative teams
Maintain a strong handle on KPIs of each channel and take optimal actions proactively
Report on performance to various stakeholders, surface optimisation opportunities to the content production team
Undertake audience and competitor research and analysis; regularly report on competitor activity
Analyse website and customer data to find optimisation opportunities around targeting and messaging
Design and execute QC processes to ensure campaigns are on-brand and targeted correctly
Provide training and guidance to media executives on platform best practices and scaling strategies.
Skills and experience
We value drive and a willingness to learn. The ideal candidate will have:
Essential:
3-5 years of proven experience in driving B2C growth via paid-media channels – a strong track record of cracking new marketing channels and scaling them
An in-depth knowledge and hands-on platform management experience with Facebook, Instagram, Pinterest, YouTube, Google Search and Display advertising channels
Up-to-date understanding of creative formats and content opportunities on the above advertising channels
Ability to deep-dive into on-platform channel data and Google Analytics data
A strong handle on how to create measurement frameworks to analyse campaign/channel performance and tie-up performance with sales outcomes, understanding of attribution models
Ability to do complex analysis on advertising data to create hypothesis and design experiments
Experience of providing one-on-one support and training to junior members for executing paid media operations
Outstanding written and spoken English
Experience with Google Suite
The ability to work as part of a wider team
Flexible in approach; a positive ‘can-do’ attitude and excellent work ethic
An appreciation and understanding of our brand values and our working practices
Preferred:
Bachelor’s and master’s degree in Marketing, Engineering or Communications
Experience with Programmatic channels, Twitter, Snapchat, Tik-Tok, LinkedIn ads
Experience of working in a fast paced, high growth environment
Experience of luxury brands and marketing to high net-worth customers
Javascript
PHP
Python
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Full Stack Developer - Averlon