The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company Overview:
LimeTray is a fast-growing SaaS company providing end-to-end solutions for the restaurant industry. We empower restaurants to streamline operations, enhance customer experiences, and drive revenue growth with our comprehensive suite of products.
Position Overview: We are seeking a highly motivated and experienced Enterprise Sales Manager to join our dynamic team. In this role, you will be responsible for driving sales growth and expanding our footprint within the enterprise segment. You will leverage your strategic thinking, sales expertise, and strong relationship-building skills to secure partnerships with key decision-makers in large enterprises.
Job description Willingness to work from Office & Having a Laptop is Mandatory. Responsibilities:
- Prior Experience of handling a Team will be preferred
● Sales Strategy Development: Formulate and execute robust sales strategies to penetrate the enterprise market, targeting large-scale businesses that align with LimeTray’s solutions.
● Customer Relationship Management: Cultivate and sustain strong relationships with C-suite executives and key stakeholders within target enterprises, thoroughly understanding their business needs to position LimeTray’s offerings effectively.
● Pipeline Management: Manage the sales pipeline with a focus on accurate forecasting and timely progression of deals. Implement best practices for lead generation, qualification, and conversion.
● Strategic Collaboration: Partner with internal teams such as marketing, product development, and customer success to ensure alignment of sales strategies with broader business goals. Explore and establish strategic partnerships that enhance LimeTray's market presence.
● Sales Performance Analysis: Monitor, analyze, and report on key sales metrics, including revenue targets, pipeline health, and customer engagement. Utilize data-driven insights to refine sales strategies and improve overall sales performance.
Requirements:
● Proven track record in enterprise sales within the B2B SaaS industry, with at least 2+ years of relevant experience.
● Exceptional communication and interpersonal skills, with the ability to engage effectively with senior-level executives and decision-makers.
● Strong strategic thinking and the ability to craft and execute complex sales strategies in a competitive environment.
● Experience – Experience in the field sales, cold calling, lead generation of more than 2 years is mandatory.
● Expertise in pipeline management, forecasting, and sales performance analysis.
● Communication- Effective communication and convincing skills needed (both English and vernacular)
● Bachelor’s degree in Business Administration, Marketing, or a related field; MBA or equivalent qualification preferred.
● Proficiency with CRM tools (e.g., Salesforce) and other sales enablement software.
● Willingness to travel as needed to meet clients and represent LimeTray at industry events.
● Additional Requirements- Having a Laptop (in working state) and willingness to work from Office in Gurgram is mandatory
Job Summary:
The company is seeking a highly motivated individual to join our growing team. The ideal candidate will play a pivotal role in scaling our business by closing deals, generating leads, and managing strategic partnerships. This role offers the unique opportunity to work closely with a visionary entrepreneur and shape the future of community-building in the digital space.
Key Responsibilities:
Sales and Deal Closure:
-Identify and target potential clients in the US and India who can benefit from the company's SDKs and community-building solutions.
-Build and maintain a strong sales pipeline, track leads, and convert opportunities into profitable deals.
-Negotiate contracts and agreements to secure new business partnerships.
Lead Generation:
-Implement a comprehensive lead generation strategy, including outbound prospecting, networking, and leveraging industry events.
-Collaborate with marketing to create and optimize lead-generation campaigns.
Partnership Management:
-Identify and cultivate strategic partnerships with other companies and platforms to enhance the company's offerings.
-Manage and nurture existing partnerships to drive mutual growth and success.
-Collaborate with cross-functional teams to ensure the successful execution of partnership initiatives.
Qualifications:
-2+ years of proven experience in business development, sales, or related roles in SaaS/PaaS/AI industry
-Previous entrepreneurial experience is highly desirable
-Strong negotiation and communication skills
NodeJS (Node.js)
MongoDB
Express- Worked as a Node.js developer on multiple projects with relevant experience between 1 to 4+ Years.
- Extensive knowledge of Nodejs, JavaScript, APIs, web stacks, libraries, and frameworks.
- Able to work on independent nodejs projects.
- Experience in mongoDB database queries. Able to write and manage complex DB queries .
- Exceptional analytical and problem-solving aptitude.
Role: System Admin
Experience: 1-2 Years
Position Type- Full Time- Office
Location: Bangalore
Skill Requirements:
Linux management
Desktop support
Sophos firewall
NAS
● Develop a growth strategy focused both on financial gain and customer satisfaction
● Conduct research to identify new markets and customer needs
● Arrange business meetings with prospective clients
● Promote the company’s products/services addressing or predicting clients’ objectives
● Build long-term relationships with new and existing customers
● Have an in-depth knowledge of business products and value proposition
● Follow industry trends locally & internationally
Requirements –
● Proven working experience as a business development manager or a relevant role
● Experience in customer support is a plus
● Proficiency in MS Office and CRM software (e.g. Salesforce)
● Proficiency in English
● Market knowledge
● Communication and negotiation skills
● Ability to build rapport
● Time management and planning skills
● Background in Engineering is a big plus
● MBA from a reputed college
Qualification (Must):
BE + MBA
Flask
Python
JavascriptCreate decoupled, interactive web UIs using JavaScript (Angular, jQuery)
Aid in the development and ongoing maintenance of our DevOps platform (Ansible)
Provide technical advice and recommendations for language and software choices.
Develop code that is cross-browser and cross-platform friendly
Collaborate with project stakeholders to ensure all requirements are met
Evaluate technologies and manage technical planning
Support and ongoing development for existing projects
Provide clean code and proper documentation for each project
Fix bugs and resolve ongoing issues
Strong writing and speaking skills (English)
Technical Requirements:
3 to 7 years of experience developing and deploying web sites and applications
Experienced with Flask / Pyramid / Falcon
Experience with Agile / SCRUM practices
Experience setting up and managing servers.
Experience hand-coding HTML and CSS
Experience with JavaScript development
Some experience with DevOps practices and platforms ( AWS )
e-commerce integration and custom development
Custom web-based application development experience (startup experience is a bonus)
Comfortable collaborating with designers, front-end developers, and other team members
Object-oriented design and development strategies
Web services / ReST API design is Key
Understanding of Microservices is a bonus
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)MongoDBWe are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full stack developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.
Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
Full Stack web developer responsibilities:
- Developing front end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Working alongside graphic designers for web design features.
- Seeing through a project from conception to finished product.
- Designing and developing APIs.
- Staying abreast of developments in web applications and programming languages.
Job Types: Full-time, Fresher
Salary: ₹25,000.00 - ₹55,000.00 per month
JavaJavascriptReact.jsProduct Development
At E2open, you will be an integral member of a dynamic organization, working on cutting-edge technology that transforms the way companies do business with their trading partners in complex, multi-tier supply chains. Currently, E2open is seeking an energetic Application Engineer to join our Research & Development Group. This position involves the development of leading-edge Software-as-a-Service (SaaS) supply chain management applications that drive complex multi-company supply chain management dashboards, workflows, and business-to-business supply chain data interchanges.
Technical Requirements
- Strong experience in Core Java 8 and above, Collections and Data structures.
- Develop solutions using core java, Spring / Spring Boot, JSON, Rest API and other web technologies.
- Ability to design and develop UIs like Javascript, HTML5, Angular and end to end integration.
- Object oriented analysis and design using common design patterns.
- Enforcing and Writing code following good standards (well documented with good code coverage and properly tested code).
- Excellent knowledge of Relational Databases, SQL and ORM technologies (Hibernate and Mybatis). Ability to model & design databases for high availability and high volume.
Digital Growth
Driving awareness campaigns on digital channels
Evens and PR
Must have worked with food FMCG brands
Adobe IllustratorCompany Profile and Job Description
About us:
AthenasOwl (AO) is our “AI for Media” solution that helps content creators and broadcasters to create and curate smarter content. We launched the product in 2017 as an AI-powered suite meant for the media and entertainment industry. Clients use AthenaOwl's context adapted technology for redesigning content, taking better targeting decisions, automating hours of post-production work and monetizing massive content libraries.
For more details visit: www.athenasowl.tv
|
Role: |
Graphic Designer |
|
Experience Level: |
3 – 5 Years |
|
Work location: |
Mumbai (Malad W) |
Responsibilities:
- Responsible for conceptualization, design and production of collaterals including, digital/social media creatives, newsletters, landing pages, web banners, and promotional campaigns for web, pitch decks and email templates
- Responsible for delivering real time designs relevant to Social Media Platforms and Google ads promotion
- Understanding of UI/ UX design and development and creating workflows for landing pages
- Work with agency teams to establish AthenaOwl’s brand identity
- Visual communication / storytelling through illustration, graphic design and typography
- Creating infographics - breaking down complex information into easily understandable visual representations
- Come up with new and out of the box design and creative ideas
- Stay up to date with the latest trends in the design and creative industry
The ideal candidate should have:
- Tools: Very strong in Adobe Photoshop, Illustrator, InDesign
- Typography
- Illustration
- Graphic Design
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon