The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers

About Purplerain Technologies INC
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The Role:
Candidates Should be able to Create user information solutions by developing, implementing, and maintaining Java based components and interfaces.
Responsibility:
● Defines site objectives by analyzing user requirements; envisioning system features and functionality.
● Integrates applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines, and information servers.
● Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Requirement:
● 5+ Years of Software development experience in Java Programming.
● Having knowledge on Scala will be added advantage.
● Excellent core Java programming skills including multi-threading
● Design, Develop, build enterprise applications using Java and associated technologies
● Expert level knowledge in Spring Boot (includes spring core, spring web MVC/Webflux)
● Restful web service architecture and API management
● Solid foundation in data structures, algorithms, and software design NoSQL systems such as MongoDB, Redis
● Experience in Mysql will be an added advantage.
● Deep understanding of the project lifecycle process, able to define a comprehensive solution leading towards a common vision.
Maintain accurate financial records and statements
Manage daily accounting entries, invoices, and billing
Reconcile bank statements and track company expenses
Assist in preparation of monthly financial reports
Handle basic GST, TDS, and tax-related entries (if applicable)
Work with Excel or Tally to manage accounting data
Communicate with clients or vendors for payment follow-ups
Bachelor's degree in Commerce / BBA / Finance or related field
0–1 year experience in accounting or related field (Freshers welcome)
Basic knowledge of MS Excel and Tally (or other accounting software)
Strong attention to detail and accuracy
Good communication skills (English & Hindi preferred)
Must have a personal laptop and stable internet connection
EPM- Oracle consultant
Role – EPM – Oracle Consultant
Looking at candidates with Oracle Fusion experience. The client is implementing EPM , so ideally EPM Account Reconciliation or a person familiar with Hyperion financial close management may work.
Requirement to be filled by mid of Feb 25
Brief JD –
Configure integrations for general ledger and subledger data
Data will be sourced from the current ERP’s (FIS / Oracle GL) and 3rd party subsystems (mortgage and treasury systems).
General ledger data will be sourced directly from Oracle ERP and via a flat file connection for non-Oracle data sources à Accordion to own the direct integration to Oracle GL and up to (2) flat file loads to be provided by the Client
Work with Client’s implementation partner to take the lead on 4 of the integrations and support the Synovus team on others
Further automation (i.e., emailing, API connections, and error handling
One (1) direct integration from Oracle GL to produce a flat file that can be loaded into TM1 for consolidated reporting needs
Provide light Go-Live/post Go-Live support
Preparing Business Case for new projects in alignment with BU Head and Business
Solutioning Team.
Developing the commercial strategy and the commercial direction of projects
Monitoring the progress of projects
Review use cases and other technical documents to ensure business requirements are
adequately reflected in planning documents.
Develop MIS aligned to critical performance metrics identified.
Oversee the AOP exercise of the Region/ BU and monitor actual vs. AOP
Works closely within the unit and with business partners to identify and maximize
opportunities and to improve products and services.
Assist Regional Head in developing tactical and strategic products, services and/or
programs to support the region’s goals.
Experience & attributes
5-7 years’ experience in business analysis and project management with multinational
corporations or Big 4 accounting firms. Experience in Market Intelligence, Competitive
and Corporate Intelligence preferred.
Prior experience in telecom sector most preferred.
Strong Financial modelling skills with ability to analyse and assess the financial viability
of long-term projects using financial metrics.
Possess excellent problem-solving abilities, ability to develop and analysis business
plans.
Knowledge and understanding of project management principles, practices, process and
techniques including the ability to gather clear business requirements.
Proven experience working with MS Office suite and developing and maintaining various
analyses and reporting tools.
We are looking for a Full Stack Web Developer with 4-6 years’ experience as a web developer in the latest of technologies. As a Full Stack Developer, you will be responsible for designing and implementing web applications that deliver a seamless user experience. You will work on both the front-end and back-end development, ensuring the entire application functions effectively.
Skills Required:
- Good communication and client interfacing skills.
- Solid fundamentals in core JavaScript concepts while working on web projects for 4-6 years.
- Proficient with Frameworks like Node.js/Nest.js, Angular/React/Vue.js/Next.js along with related technologies & frameworks like HTML, CSS, Bootstrap, Material UI.
- Good experience with Relational and/or NoSQL databases.
- Hands-on experience in building high-quality Web applications.
- Good knowledge of at least one major cloud service provider (AWS, Azure, Google Cloud).
- Good knowledge of Docker, Docker Compose.
- Basic Understanding of Kubernetes.
- Good experience with Git and branching strategy (preferably GitFlow)
- Good architectural & design skills.
- Strong analytical, problem solving, debugging and troubleshooting skills.
- Strong understanding of emerging technologies, standards, and best practices for development.
- Software development experience with significant time spent working on Cloud technologies preferred.
- Agile/Scrum methodology experience.
Role & Responsibilities:
- Go to the person of the Project lead for complex feature implementations.
- Understand requirements on its own and implement them.
- Create efficient, reusable, and scalable code for both front-end and back-end.
- Optimize applications for maximum performance and responsiveness.
- Troubleshoot and debug issues in a timely manner.
- Write and maintain technical documentation.
- Stay up to date with the latest industry trends and best practices in web development.
- Participate in code reviews to maintain code quality and enhance team collaboration.
- Guide junior members in the team to help them improve their skills.
Job Responsibilities
- Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
- seek out the appropriate contact in an organisation
- generate leads and cold call prospective customers
- meet with customers/clients face to face or over the phone
- foster and develop relationships with customers/clients
- understand the needs of your customers and be able to respond effectively with a plan of how to meet these
- think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
- have a good understanding of the businesses' products or services and be able to advise others about them
- ensure staff are on board throughout the organisation, and understand the need for change and what is required of them
- discuss promotional strategy and activities with the CEO
- seek ways of improving the way the business operates
- attend seminars, conferences and events where appropriate
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Build long-term relationships with new and existing customers
Job Description for flutter developer
Role/Project Description Will be responsible for User Interface development of various android/IOS based mobile applications for HCIN clients and partners. The candidate will work in a global, highly innovative and agile environment made up both by talented youngsters and senior professionals.
Job Responsibilities:
- Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
- Contribute in all phases of the development lifecycle: concept, design, build, deploy, test, release to app stores and support.
- Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the functionality of the application
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
- Collaborate with team members (product managers, developers, designers) to brainstorm about new features and functionalities.
Desired Profile:
- Experience required 1 year
- B. Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
- Proficient in Java/Kotlin programming
- Knowledge and experience in Flutter Framework and DART programming
- Hands on experience in using RESTful APIs
- Hands on experience in designing and developing microservices architecture and containers
- Object oriented analysis, UML and design using common design patterns.
- Hands on experience in development IDE Android Studio, Android SDK, Firebase Test Lab
- Experience with offline storage, threading, and performance tuning
- Familiarity with push notifications
- Familiarity with IOS integration with Flutter
- Experience using GitHub or similar environment
- Complete understanding of SDLC
- Experience with Agile development
- Experience with Material Design and Android UI design principles, patterns and best practices
- Good knowledge of adding third-party libraries
Hiring for GCP compliant cloud data lake solutions for clinical trials for US based pharmaceutical company.
Summary
This is a key position within Data Sciences and Systems organization responsible for data systems and related technologies. The role will part of Amazon Web service (AWS) Data Lake strategy, roadmap, and AWS architecture for data systems and technologies.
Essential/Primary Duties, Functions and Responsibilities
The essential duties and responsibilities of this position are as follows:
- Collaborate with data science and systems leaders and other stakeholders to roadmap, structure, prioritize and execute on AWS data engineering requirements.
- Works closely with the IT organization and other functions to make sure that business needs and requirements, IT processes, and regulatory compliance requirements are met.
- Build the AWS infrastructure required for optimal extraction, transformation, and loading of data from a vendor site clinical data sources using AWS big data technologies
- Create and maintain optimal AWS data pipeline architecture
- Assemble large, complex data sets that meet functional / non-functional business requirements
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics
- Work with stakeholders to assist with data-related technical issues and support their data infrastructure needs
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product
- Work with data and analytics experts to strive for greater functionality in our data systems
Requirements
- A minimum of a bachelors degree in a Computer Science, Mathematics, Statistics or related discipline is required. A Master's degree is preferred. A minimum of 6-8 years technical management experience is required. Equivalent experience may be accepted.
- Experience with data lake and/or data warehouse implementation is required
- Minimum Bachelors Degree in Computer Science, Computer Engineering, Mathematical Engineering, Information Systems or related fields
- Project experience with visualization tools (AWS, Tableau, R Studio, PowerBI, R shiny, D3js) and databases. Experience with python, R or SAS coding is a big plus.
- Experience with AWS based S3, Lambda, Step functions.
- Strong team player and you can work effectively in a collaborative, fast-paced, multi-tasking environment
- Solid analytical and technical skill and the ability to exchange innovative ideas
- Quick learner and passionate about continuously developing your skills and knowledge
- Ability to solve problems by using AWS in data acquisitions
- Ability to work in an interdisciplinary environment. You are able to interpret and translate very abstract and technical approaches into a healthcare and business-relevant solution
What you will do:
- Assisting in talent acquisition and recruitment processes
- Conducting employee onboarding and helping organize training and development initiatives
- Providing support to employees in various HR-related topics such as leaves and compensation and resolving any issues that may arise
- Promoting HR programs to create an efficient and conflict-free workplace
- Assisting in development and implementation of human resource policies
- Gathering and analysing data with useful HR metrics, like time to hire and employee turnover rates
- Enhancing job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
Desired Candidate Profile
What you need to have:- Proven experience as an HR Generalist
- Understanding of general human resources policies and procedures
- Outstanding knowledge of MS Office
- Excellent communication and people skills
- Aptitude in problem-solving
- Ability to work comfortably under pressure and meets tight deadlines
- Desire to work as a team with a result driven approach
- Additional HR training will be a plus
About SplashLearn
At SplashLearn, our vision is to build the most engaging learning experiences for children that transform them into lifelong learners. We are the world's first scientifically-designed, game-based curriculum spanning Pre-K to Grade 5.
Loved by a whopping 33 million learners across 150+ countries and trusted by over 440k teachers and 77k schools, SplashLearn is the fastest growing elementary math program in the US. If those numbers seem too abstract, consider this: Every 1 in 3 schools and 1 in 7 elementary school children in the US love SplashLearn!
Backed by Accel Partners, SplashLearn has bagged many prestigious edtech awards such as the NASSCOM Emerge50, Parents Choice and Best App Ever and has been consistently featured among the best apps on the App Store.
What we are looking for:
If you're a passionate problem solver who gets a kick out of creating rewarding learning experiences for an audience as diverse as ours (read kids - can't read, can't click on a small button and won't sit straight during a user testing session and their ever possessive parents and ambitious teachers!), we might just have a career-changing opportunity waiting for you.
What you’ll do: Core Responsibilities
-
Create games based on the Game and Level Design Documents
-
Work with Game Designers to algorithmically generate levels
-
Own all technical aspects of the game, including challenges in implementing the core game mechanics, art, animation
-
Optimize code for best possible performance, quality, and responsiveness of games across platforms
-
Write modular code, create reusable components
-
Create quick prototypes for game ideas and concepts
-
Very good with algorithms and problem solving
-
Hands on with at least one programming language
-
At least a bachelor’s degree (engineering/game development) or equivalent (BCA/MCA etc)
Qualifications and Skills
-
4+ Years of experience building games for the mobile or web
-
Understanding of common Design Patterns and techniques in game development
-
Any experience working with game engines, e.g. Unity, Cocos2d-js, JavaScript etc.
Culture at SplashLearnAt SplashLearn, we dig individuality. We love people who have something to say, and we listen. With us, you will get a chance to weave a little bit of you in our suite of learning products that are being used by millions of users. We have a workplace that is perennially high on energy. You can find people deeply engrossed in conversations that range from the latest movie to the newest tech on the block, and you will also see people who don’t want to have anything to do with that and are quietly typing away on their machines.











