Customer Success Engineer

Job Title: Regional Sales Manager – East

Location: Kolkata (Base Location)

Reporting To: National Sales Manager (NSM)

Role Overview

We are seeking a dynamic and results-driven Regional Sales Manager – East to lead and expand our sales operations across the Eastern region of India. The ideal candidate will play a pivotal role in driving business growth, managing regional teams, and building strong relationships with key

stakeholders in the healthcare ecosystem.

Key Responsibilities

·      Manage and grow sales operations across the East region (including West Bengal, Odisha, Bihar, Jharkhand, Assam, and other North-Eastern states).

·      Develop and implement regional sales strategies to achieve business targets.

·      Identify new business opportunities and expand the distributor/dealer network.

·      Lead, mentor, and motivate the regional sales team to ensure high performance.

·      Build and maintain strong relationships with doctors, lab managers, hospitals, and distributors.

·      Monitor market trends and competitor activities to refine sales strategies.

·      Provide regular reports, forecasts, and market insights to the National Sales Manager.

·      Represent the company at regional exhibitions, trade shows, and marketing events.

Requirements

·      Bachelor’s degree in Science, Pharmacy, Biomedical, or a related field (MBA preferred).

·      4–6 years of experience in medical device or diagnostic sales, with at least 2–3 years in a managerial role.

·      Must have prior experience in the medical device industry.

·      Proven leadership, communication, and negotiation skills.

·      Strong understanding of the Eastern Indian healthcare market.

·      Willingness to travel extensively across the assigned region.

Perks & Benefits

·      Competitive salary with performance-based incentives.

·      Travel allowance and expense reimbursement.

·      Continuous learning and professional development opportunities.

·      Opportunity to work with cutting-edge diagnostic technologies in a fast-growing, innovation- driven organization.

Strong Consumer Insights / CX Analytics / Product Insights profile (behavioral/user/product/UX analytics)

Mandatory (Experience 1): Must have 3+ years of experience in Consumer Insights, CX Analytics, Product Analytics, UX Research, or Behavioral Data Analysis, working on B2C digital products (web/app) with a focus on understanding user behavior and improving customer experience

Mandatory (Experience 2): Hands-on experience in analyzing user journeys, funnels, and behavioral data, including clickstream analysis, cohort analysis, or session-level insights using tools such as Google Analytics, Mixpanel, Amplitude, CleverTap, Firebase, ContentSquare, or similar platforms.

Mandatory (Experience 3): Experience working in cross-functional environments (Product, Design, Business, Research teams), contributing to insight generation, problem framing, and solution validation based on behavioral and customer data.

Mandatory (Skills 1): Strong understanding of behavioral patterns, funnel drop-offs, engagement metrics, and user journey analysis, with the ability to connect data signals to real user problems.

Mandatory (Skills 2): Ability to synthesize quantitative data with qualitative research inputs (user interviews, field research, usability studies), and translate them into clear problem statements or actionable insights.

Mandatory (Skills 3): Working knowledge of SQL and Excel, with ability to extract, analyze, and interpret data; familiarity with data visualization or reporting tools (Tableau, Power BI, Looker, etc.) for storytelling is preferred.

Mandatory (Skills 4): Understanding of hypothesis-driven thinking and basic experimentation/A/B testing concepts, including interpreting results and distinguishing between correlation and causation.

Mandatory (Skills 5): Strong analytical thinking and structured problem-solving skills, with the ability to challenge assumptions, validate insights, and build logical narratives for stakeholders.

Mandatory (Domain / Company): Experience in B2C / consumer-facing organizations (fintech, e-commerce, edtech, digital platforms, or similar) with exposure to customer journey and digital behavior analytic

Job Title: MICE Sales Executive (Fresher)

Location: Gurugram

Looking for Immediate Joiners

Job Summary:

We are looking for enthusiastic and result-oriented MBA Freshers (Marketing/Sales preferred) who are interested in building their career in Corporate Sales (MICE). The role involves corporate cold calling, client visits, and generating business queries.

Key Responsibilities:

Conduct cold calling to corporates to introduce company services.

Visit corporates daily to generate MICE leads.

Maintain daily visit and calling reports.

Coordinate with internal teams for query processing and closure.

Follow up with clients for conversion and relationship building.

Eligibility Criteria:

MBA (Marketing/Sales) – Post Graduates

Excellent communication and presentation skills.

Confident, target-driven, and comfortable with field sales.

Willing to travel for corporate meetings.

Compensation & Benefits:

Fixed Salary + Attractive Incentives

∙

Good experience in 5+ SQL and NoSQL database development and optimization. 

∙Strong hands-on experience with Amazon Redshift, MySQL, MongoDB, and Flyway. 

∙In-depth understanding of data warehousing principles and performance tuning techniques. 

∙Strong hands-on experience in building complex aggregation pipelines in NoSQL databases such as MongoDB. 

∙Proficient in Python or Scala for data processing and automation. 

∙3+ years of experience working with AWS-managed database services. 

∙3+ years of experience with Power BI or similar BI/reporting platforms. 

.Net developer role will involve working in all phases of the software development cycle. Build new systems with Microsoft technologies with primary focus in C#, .NET, .Net Core,Web API, SQL, Entity Framework, Async Programing, Git, and Design patterns. Be an effective team player in a small, experienced and energetic team working on a rapid and agile development schedule.

Required Skills  3-5 years of experience as a developer

 3+ years in Microsoft Web-related Technologies

 Deep knowledge of the .NET Framework, .NET Core,

.Net, MVC, C#, ENTITY Framework, REST web services

– Authentication, Authorization, Performance Tuning,

JSON, Unit testing – Nunit, Xunit

 Experience in Data Modelling, Object Oriented Designs

 Experience in integrating with other systems like Payment

gateway or third-party API or integration tools like Boomi

 Hands-on experience in SQL Server stored procedure

development and fine-tuning.

 Experience in using GitHub, project management, defect

tracking tools.

 Provide accurate status to Management/Project Managers

and escalating where appropriate

 Mentor and guide new developers and team

 Self-directed with excellent problem-solving skills

 Strong written and Oral communication skills and must be

a fast learner adapting to new technologies and frameworks.

 Review test plans with QA & drive the code reviews

within the team

 BE in CS, MCA or BSc in Math or equivalent

Desirable Skills

 Exposure to Azure services, AWS services, cloud deployment

Job Description

Desired Skills: Oops, Core Java/J2EE, Collections, Exception Handling, Multi-Threading, JDBC.

Key skills: 

• Should have good knowledge on object-oriented design, good adaptive skills.
• Good knowledge in designing and developing applications using Java EE platforms
• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery

• Good understanding of React JS, Redux, Styled Components.
  
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.