The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).
On the SUPPORT side, you’ll be doing things like… (80% of your day)
- Helping customers and potential customers on LIVE Chat (we use Intercom)
- Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
- Manage customer success pipeline (we use Hubspot)
- Relaying bugs to our development team to get taken care of (we use Jira)
- Creating user stories around customers wants, needs, issues (Asana)
- Using Stripe to process payments, refunds, and all things billing
- Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
- Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
- Create videos and animated gif's that show people how to DO things (people love walk-throughs)
On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)
- Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
- Create surveys and google forms to gain feedback from current customers
- Reach out to “likely to churn” customers to help them get value from Salesmsg
- Engage with canceling customers and design a system for tracking for later followup.
- Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
- Onboard new customers

About Purplerain Technologies INC
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Job Title:
Video Editor & Motion Graphics Specialist (Onsite – Hyderabad)
Location:
Hyderabad (Work from Office)
Experience:
2–3 years of professional video editing and motion graphics experience
Employment Type:
Full-Time
About the Role
We’re looking for an exceptional Video Editor & Motion Graphics Specialist to join our creative team in Hyderabad. The ideal candidate is a visual storyteller who can transform raw footage into compelling, brand-aligned videos. From snappy social media edits to cinematic campaign films, you’ll bring ideas to life through seamless editing, motion graphics, and visual effects that captivate our audience.
Key Responsibilities
- Edit and produce high-quality short-form and long-form videos for platforms like Instagram, YouTube, and LinkedIn.
- Design and animate engaging motion graphics — including typography, lower-thirds, explainer visuals, and VFX.
- Collaborate with the creative, content, and marketing teams to bring stories to life.
- Maintain a consistent brand tone and visual identity across all video content.
- Enhance storytelling with sound effects, transitions, and background scores.
- Perform color correction, stabilization, and post-production refinements.
- Organize media assets efficiently and ensure timely project delivery.
- Stay updated with the latest trends, transitions, and formats in digital video.
Required Skills & Qualifications
- 2–3 years of experience in professional video editing and motion graphics (agency, production, or digital content background preferred).
- Strong portfolio showcasing both short-form (Reels, Shorts) and long-form (YouTube, ads, explainers) work.
- Excellent visual sense, pacing, and narrative flow.
- Proficiency in creating 2D motion graphics and animation.
- Ability to multitask, meet deadlines, and collaborate effectively.
- Creative problem-solving and attention to detail.
Technical Skills – Must Be Proficient In
- Core Editing: Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve – for professional cutting and assembly.
- Motion Graphics/VFX: After Effects – for motion graphics design, compositing, and visual effects.
- Audio: Adobe Audition – for mixing, enhancement, and professional sound design.
Optional but Preferred:
- CapCut Pro, Descript, or Runway (AI-assisted editing).
- Frame.io or similar tools for collaborative review.
Preferred Qualities
- Strong creative instincts and a passion for storytelling.
- Awareness of social media trends and high-performing video formats.
- Receptive to feedback and thrives in a collaborative environment.
- Highly organized with excellent time management.
What We Offer
- A dynamic, creative, and growth-driven work environment.
- Opportunity to work on diverse, high-impact projects.
- Competitive pay based on skill and experience.
- Onsite creative studio setup in Hyderabad.
How to Apply
Please fill out this form to apply - https://forms.gle/xkVuGWGicS2rcahj6
Responsibilities:
- Develop and maintain high-quality, efficient, and scalable backend applications.
- Participate in all phases of the software development lifecycle (SDLC)
- Write clean, well-documented, and testable code adhering to best practices.
- Collaborate with team members to ensure the successful delivery of projects.
- Debug and troubleshoot complex technical problems.
- Identify and implement performance optimizations.
- Participate in code reviews
- Hands-on experience with Springboot, Java 8 and above.
- 2-5 years of experience developing Java applications.
- Knowledge about at least one messaging system like Kafka, RabbitMQ etc.
- Required React developer requirements, qualifications & skills:
- Proficiency in React.js and its core principles
- Strong JavaScript, HTML5, and CSS3 skills
- Experience with popular React.js workflows (such as Redux)
- Strong understanding of object-oriented programming (OOP) principles.
- Experience with design patterns and best practices for Java development.
- Proficient in unit testing frameworks (e.g., JUnit).
- Experience with build automation tools (e.g., Maven, Gradle).
- Experience with version control systems (e.g., Git).
- Experience with one of these databases – Postgres, MongoDb, Cassandra
- Knowledge on Retail or OMS is a plus.
- Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset
- Ability to reverse engineer existing/legacy and document findings on confluence.
- Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria.
- Ensuring the success of new AI products by focusing on scalability, potential biases, and compliance.
- Perform gap analysis on existing business data. Identify new data points.
- Developing business cases for AI in new and existing products.
- Work with executives and business line stakeholders to define the problems to solve with AI.
- Help prioritise and rank the solutions, develop business cases.
- Work closely with UI/UX, engineering and cross-functional teams to deliver with quick time-to-market and optimal products.
- Formulating product requirements and identifying new opportunities with the help of customer feedback, market analysis, and usability studies.
- Drive product launches including working with public relations team, executives, and other product management team members.
- “Problem solving with AI” mindset.
- Proven work experience in product management as an Associate Product/Product Manager.
- Knowledge and experience with Machine Learning and different Voice & Speech AI concepts such as neural networks, natural language processing, speech-to-text conversion clustering techniques, etc.
- Experience defining and developing a new product or service.
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management .
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Skilled at working effectively with cross functional teams in a matrix organisation.
- MS/BS degree in Computer Science, Engineering or equivalent preferred.
Job description:
- Hands on skills in Java programming languages
- Experience of testing of Cloud Native applications with exposure of Kafka.
- Understanding the concepts of K8, Caching, Rest / GRPC and Observability
- Experience with good programming or scripting practices and tools: code review, ADO/Jenkin etc
- Apply expertise in Java, API Testing, Cucumber or other test frameworks to design, develop and maintain automation test suites.
- Intimate familiarity with QA concepts: white-/black-/grey-box testing, acceptance/regression test, system integration test, performance/stress test, and security tests
Company and Founders
Egregore Labs (http://www.egregorelabs.com/" target="_blank">www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology. More about the founders is available here and here
We operate at the intersection of Unstructured Data and Finance. We run multiple products, including Romulus (http://www.romulus.co/" target="_blank">www.romulus.co) and Robana (http://www.robana.ai/" target="_blank">www.robana.ai) - all our products work on the same underlying principles and set of technologies.
Ideal Background
- At least 2 years experience in back-end development in a fast-paced environment, working in Python
- Deep understanding of technologies used in web-deployed SaaS products, including Rest APIs
- Exposure to AWS, Azure, or other cloud providers
- Sound understanding of computer science principles
- Exposure to any of the following
- Financial services
- Natural Language Processing
- Robotic Process Automation
- Intelligent Document Processing
- Document Management and Repositories
Opportunity
We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:
- Developing APIs and endpoints for deployments of our product
- Infrastructure Development such as building databases, creating and maintaining automated jobs
- Build out the back-end to deploy and scale our product
- Build POCs for client deployments
- Integrate our products with 3rd party products/tools/services
- Document your code, write test cases, etc.
Skills
- Hands-on experience with Python (2+ years)
- Sound understanding of Postgres and NoSQL databases such as MongoDB
- Deep familiarity with UNIX, major cloud platforms (AWS, Azure), DevOps
- Understanding of databases, and related tools, paradigms
- A computer science education would be great, but other engineering disciplines are ok as well
Desirables
We are looking for a person who has :
- Resourcefulness- - we're looking for versatile developers who are good at figuring out what they need to use, learn, build, re-purpose to get the job done quickly and efficiently.
- Ownership- - We like to be directive and not prescriptive in our management. We- d love for you to take ownership of what you work on, and tell us what to do, rather than the other way round.
- Work Ethic- - We've grown up on Wall Street. We work hard and have aggressive goals. We want our teammates to be focused, goal-oriented, and consistent high achievers.
- Execution Focus- - Our business is about getting things done and getting things done right. We want outcome-focused colleagues who can multi-task, and execute quickly and elegantly.
Interested?
We are an early-stage company. Working here is not for the faint-hearted. An intense and unstructured work environment, lots of excitement, and a group of motivated colleagues are what we bring to the table. We ask you to bring your undivided attention, strong worth ethic & resourcefulness. We are Delhi-based and work 6 days a week. Currently, due to the pandemic, we are operating remotely since Feb 2020.
About us:
Equal parts creative agency, engineering firm, and consultancy, Grappus has a reputation of doing things differently. We work with brands big and small, far and wide, helping them understand, prototype and deploy a broad range of custom tech. We value design and we cringe at bad UX. Each project is a clean slate, we don’t have frameworks, or any pre-made formulas. We’re not here to just grow big, make money and win awards. We’re here to crack the process of building truly innovative products from scratch. Products that make people say ‘damn’.
People at Grappus usually experience a highly accelerated career growth well beyond the narrow constraints of their ‘job description’. Here, the growth ladder is tailored to you. It operates exactly as fast as you can manage to grow. We think it's a waste when smart people are unable to make an impact. Our aim is to unleash your potential by giving you massive challenges and the freedom to solve them.
We’re in a fluid world, where we don’t know what technologies we’ll use next, or the projects we’ll work on. We’re actively searching for ways to shine a light on our blind spots, whether it is in the products we want to build, the problems we like to solve, or the company culture we try to create. That’s what makes life at Grappus so exciting. Grappus is an ongoing experiment and you are a part of it. We'll be a different company a few years from now because you are going to change it for the better. We can’t wait to see where you take us.
About the role:
We are seeking a Sr. Frontend Developer who has a knack for coming up with creative solutions to unique problems, planning development cycles and writing technical documentation while leading a team of developers. You can get in where needed to write clean, reusable, and performant code, with creative sensibilities to push projects towards perfection. You should have good time management skills and be able to work both autonomously and collaboratively with a cross-discipline team of product managers, strategists, UX designers, art directors, and developers. Most importantly, you have an eye for detail and the ability to make beautiful designs come to life through code.
What we’d like to see:
● Ability to write elegant and readable code
● Excellent problem solving skill and love technical challenges
● Lead a team of developers and showcase managerial skills
● Comfortable working in a team-oriented and collaborative environment
● Strong understanding of Agile and Lean software development processes and practices
● Stays plugged into emerging technologies/ industry trends and applies them proactively
● Knowledge of software best practices, like test driven development and continuous integration
Must have:
● BE/ B.Tech in Computer Science or a related field or equivalent practical experience
● Proven working experience in frontend programming for a minimum of 3 years
● Good understanding of frameworks like Bootstrap, Backbone, ReactJS, Redux and libraries like jQuery, LESS and Ajax
● Knowledge of performance testing frameworks including Mocha and Jest
● Experience with browser-based debugging and performance testing software
● Strong understanding of server-side scripting and Javascript frameworks, including jQuery
● Aggressive problem diagnosis and creative problem solving skills and client handling skills
● Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
● Experience with coaching and mentoring junior web developers
● Experience in working with a variety of external frameworks and libraries
● Proven experience integrating with, along with a deep understanding of, service-based Web APIs including REST and/or GraphQL
● Good knowledge of User Interface patterns and techniques to solve common UI problems
Nice to have:
● Familiarity and experience using a variety of architectural design patterns
● Personal projects or contributions to the open source community
● Knowledge of modern authorization mechanisms, such as JSON Web Token
● Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
● Strong organizational skills to juggle multiple tasks within the constraints of timelines
● Team player (those great personality types that people love to work with)
● Great communication skills
Why you’ll love it here:
(Besides working with our team with infinite charm)
● We have no fixed work timings or leave policy, you can take unlimited leaves and start your day whenever you want. (Just make sure others in your team don’t suffer)
● We don’t track these hours you put in or ask you to fill time sheets. We don’t believe in
micromanaging, if you’re struggling, ask for help. If someone else is, offer some support.
● We never mind if people make mistakes or screw up in any way, and offer full encouragement to help people learn fast by failing fast.
● We always encourage people to be completely candid, raise alarms, or log complaints
anonymously in our feedback tool, no matter how harsh.
● We are a ‘Work from Anywhere’ company, since passionate, driven people can work from
anywhere they want; their homes, or cafes, or mountains, or beaches, anywhere.
● We have a 15-day notice period. We want to build a place where people work willingly and passionately.
Able to create test strategies, scenarios, test scripts, and reports for multiple projects of various sizes.
Able to test several pieces of software.
Knowledge of Automation tools, matrices
Validate that user expectations are achieved during the testing process.
Review user requirements documents to ensure that requirements are testable.
Create unit tests and validation procedures to assure quality
Detect identification and resolution and document technical specifications
Maintain code, fix bugs, and iron out occurring problems
Troubleshoot testing failures
Conduct regular software audits
Maintain working knowledge of quality standards
Create, review, and refine user experience documents
Document testing protocols
Assure accuracy of programs and software.
Have an interest in working in the gaming field
Manager- Social Media
About SLAY
SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratise great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee’s core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities.
Culture at SLAY
Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team*; each member is united by a common purpose and drives excellence by bringing their unique self to the team.
We aim to build and nurture a team that finds meaning and fulfillment in the work they do at SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.
The following principles guide us in our day to day working at SLAY:
- Act with integrity and respect
- Be passionate
- Think long-term
Core Values
Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values.
- Customer First
- Always solve for the customer, not for self or the Company
- Understand customers and markets deeply
- Courage:
- To think big, act without fear and voice your opinion.
- To question the status quo- go beyond rules and hierarchies.
- To act in the best interest of the customer and company, even if it calls for going outside your comfort zone
- To be transparent and open; we have nothing to hide
- Ownership:
- Act with authority to drive results
- Prioritize action over discussions
- Collaborate independently across teams
- Communicate proactively, eliminate the need for follow ups
- Curiosity
- To push the boundaries and innovate
- To never settle for less
- To make mistakes, learn, don't repeat
- Trust data over opinion
Beyond the salary (and great coffee!)
- Freedom to test out any idea in your function or outside of it.
- Gender-neutral policies
- Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
- 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
- Exclusive talks & insights from the experts for the growth & development of our team
- Full tuition fees sponsorship for Baristas
- Family support programs for Baristas
Opportunity
We are looking for a passionate storyteller for this role. As a Manager-Social Media in our Brand and Communications team, you will be responsible for driving brand resonance and engagement across all our social media channels.
Your Boss
You will report into Sr. Manager-Brand and Communications.
Your Team
You will manage a team of copywriters and designers while working closely with business teams and external partners.
Key Result Areas
- Establish SLAY’s brand persona through relevant and emerging social media channels including but not limited to Instagram, Twitter, Linkedin etc.
- Create content across formats (long form, posts, videos, podcasts, static images) either directly or through internal and external team members.
- Monitor the communities in real time and assess opportunities for conversations and leveraging any trends
- Dynamic reporting to gather insights basis data and help grow the communities over time
- Online reputation management. Managing queries, complaints, comments, and conversations
- Leverage the latest innovations on the medium and work with the team to stay up to date on the platforms
- Engaging with social media influencers to help build community through moderation & curation of discussions.
- Coordinating with designers, and with external partners.
- Brainstorming ideas for social media strategies.
MLOps Engineer
Required Candidate profile :
- 3+ years’ experience in developing continuous integration and deployment (CI/CD) pipelines (e.g. Jenkins, Github Actions) and bringing ML models to CI/CD pipelines
- Candidate with strong Azure expertise
- Exposure of Productionize the models
- Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
- Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
- Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
- Proficient knowledge of git, Docker and containers, Kubernetes
- Familiarity with Terraform
- E2E production experience with Azure ML, Azure ML Pipelines
- Experience in Azure ML extension for Azure Devops
- Worked on Model Drift (Concept Drift, Data Drift preferable on Azure ML.)
- Candidate will be part of a cross-functional team that builds and delivers production-ready data science projects. You will work with team members and stakeholders to creatively identify, design, and implement solutions that reduce operational burden, increase reliability and resiliency, ensure disaster recovery and business continuity, enable CI/CD, optimize ML and AI services, and maintain it all in infrastructure as code everything-in-version-control manner.
- Candidate with strong Azure expertise
- Candidate should have complete knowledge of Azure ecosystem, especially in the area of DE
- Candidate should have prior experience in Design, build, test, and maintain machine learning infrastructure to empower data scientists to rapidly iterate on model development
- Develop continuous integration and deployment (CI/CD) pipelines on top of Azure that includes AzureML, MLflow and Azure Devops
- Working within the digital space and knowing how data is used to drive real-time relationships with users/audiences.
- Knowing about how incremental growth is changing the face of the digital market and are open to challenging the current status around attribution models.
- Responsibilities:
- Achieving significant revenue growth in Digital Media space by using general business acumen to uncover business needs and identify how Company's solutions can help clients achieve their business goals.
- Coordinating internal resources for the preparation and delivery of objective based solutions for clients.
- Creating and delivering customized sales opportunities that address the client’s compelling events and help them meet their goals.
- Building relationships with key marketing, merchandising, and media decision makers within client organizations, while understanding the landscape and gaining account penetration
- Negotiating and closing contracts with client’s key decision makers
- Being an effective communicator, motivational leader and having a good understanding of the role.
- 15 years of professional digital sales and marketing business experience.
- MBA/BA/BS preferably in marketing or business with strong academic record.
- Diverse client management experience (client side, ad solutions, direct marketing, agency experience). Media preferred.
- Multi-disciplined marketer who is versed across channels; online, direct mail, catalogue, newspaper.
- Self-motivated – able to identify opportunities, sell new business, and close sales.
- Ability to assess client objectives and formulate communications strategy directly to those client objectives within display advertising.
- Comfortable with consultative sales, solution selling and target driven sales position.
- Strong business and strategic planning acumen, strong negotiation skills.
- Solid quantitative background with an understanding of analytic tools and techniques.
- Understanding of marketing program design, execution, and measurement.
- Effective communication across multiple levels of an organization and able to work well in a team/highly collaborative environment.
- Demonstrated sales and business development experience.
- Strong computer skills: Microsoft Office and sales management software (eg: Salesforce).
- Comfortable at incrementally growing client accounts and revenue, not afraid to ask for the business.
- Strategic partner – great relationship builder can engage a client with road map and vision and set and work towards and beyond key targets.
- Can build relationships across multiple disciplines in the client organization including marketing, merchandising, media decision making. Very comfortable at engaging with all levels of a business.
- Walks the halls – enjoys the people aspects of the role.
- Detail orientated –Enjoys the process of the sale and is detail focused.
- Planning accounts – helping internal and external stakeholders see the bigger picture and plan.
- Highly driven, motivated and ambitious self-starters. Proactivity not reactivity.
- Curious to learn, passionate, accountable and focused on own personal development.








