As a Customer Success Execute at Abmiro, you'll play an important role in driving the success of our clients who are using our SaaS product (Rekart).
You'll be a technical expert, working closely with clients to understand their needs, troubleshoot any technical issues, and empower them to fully utilize the capabilities of our software.
Your role is key in fostering long-lasting, mutually beneficial relationships with our customers.
You should be a Graduate / PG in IT / CS (BE, BTech, Bsc, MSc)
Role & responsibilities
- Serve as the primary technical point of contact for customers, offering expert guidance and support through phone calls, email and chat.
- Collaborate with clients to understand their unique requirements and goals
- Assist with the setup, configuration and onboarding of customers on the platform
- Provide quick solutions or workarounds to client queries
- Coordinate with the technology team for possible issues/enhancements/feature requests
- Provide technical training and support resources to ensure customers can maximize the value of our software.
- Proactively identify opportunities to optimize and enhance customer workflows using our product.
- Serve as a liaison between customers and internal teams, facilitating effective communication and issue resolution.
- Maintain a deep understanding of our product, including new features and updates.
- Work in shifts to ensure 24/7 technical support coverage for our global customer base.
- Document and maintain training documents and material for customer training purposes.
Preferred candidate profile
- Bachelor's degree in a relevant field (e.g., Computer Science, Engineering) or equivalent work experience.
- Experience in technical customer support or a related role in the SaaS product company for 1-3 years
- Strong technical background with the ability to understand and troubleshoot complex technical issues.
- Excellent communication skills, both written and verbal, with the ability to convey technical concepts in a clear and understandable manner.
- Empathetic and customer-focused approach, always ensuring customer success is the top priority.
- Strong problem-solving and critical-thinking abilities.
Perks and Benefits
- Provident fund
- Health Insurance.
- Hell lot of stuff to innovate and learn at the same time
- Be part of a dynamic young and friendly team that strives for top quality
- A fantastic work culture
- Opportunities and guidance to learn new technologies, share knowledge and grow within the company and sector.
About Abmiro
About us:
We are a SaaS company with a primary focus on subscription e-commerce in the enterprise space. We help small & medium businesses to run and manage their subscription business. Rekart.io is a product platform with robust subscription management, ordering, payments and delivery fulfilment.
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Job Title: Graphic Designer
Job Type: Full Time
Location: Indore
Summary/Objective:
We are seeking a highly skilled Graphic Designer to join our dynamic team at Avalon Solutions, preferably with expertise in the fashion & luxury sector. The ideal candidate will be proficient in utilizing AI tools for creative designs and have a strong skill set for creating compelling visuals for social media and digital platforms.
Responsibilities/Duties:
1. Design Creation:
- Create innovative, high-end designs for various luxury products, tailored for social media graphics and website elements, good to have experience in jewelry industry.
- Collaborate with marketing and other teams to grasp project requirements and objectives.
- Incorporate cutting-edge design techniques, including AI tools, to produce innovative visuals.
2. Brand Consistency:
· Create engaging content for social media platforms and digital marketing campaigns.
· Ensure designs are optimized for different platforms and adhere to brand guidelines.
· Work closely with the marketing team to contribute to the evolution of the brand identity.
3. Software Proficiency:
· Proficiency in graphic design software such as Adobe Photoshop, Illustrator, InDesign, and experience with AI design tools.
· Stay updated on industry trends and design tools to enhance creativity and efficiency.
· Excellent skills in color theory, typography, and layout design.
4. Feedback Incorporation:
· Receive and incorporate feedback from stakeholders into design iterations.
· Present design concepts and ideas to team members for review and approval.
5. Project Management:
· Manage multiple design projects simultaneously and meet deadlines.
· Collaborate with other designers and cross-functional teams to ensure project success.
Qualifications/Requirements:
Education:
· Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
Experience:
· 1 to 3 years of professional graphic design experience.
· Experience in the e-commerce, jewelry or luxury industry is ideal.
· Good to have experience in marketing or advertising agency.
Skills:
· Strong creative and conceptual thinking.
· Excellent communication and collaboration skills.
· Ability to work collaboratively and independently.
· Attention to detail and the ability to work independently.
How to Apply:
Kindly send your updated resume and your portfolio link. In your portfolio, highlight projects relevant to the luxury industry, especially any work related to jewelry design.
Contact us:
Avalon Solutions Pvt. Ltd.
PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP
www.AvalonSolution.com
Headless Development: Lead the frontend development of our Shopify app, including
building new features, revamping existing functionalities, and optimising performance.
User Interface Design: Collaborate with the design team to implement responsive,
pixel-perfect UI components that align with our brand’s aesthetic and provide an intuitive
user experience.
Custom Theme Development: Create and customise Shopify themes to enhance the
visual appeal and functionality of our online store, ensuring compatibility with various
devices and browsers.
Integration and API Management: Work with third-party APIs and Shopify's API to integrate
necessary functionalities, such as payment gateways, shipping solutions, and marketing
tools.
Performance Optimization: Continuously monitor and improve the app’s performance,
ensuring fast load times, seamless navigation, and a smooth user experience.
Collaboration: Work closely with cross-functional teams, including backend developers,
designers, marketers, and product managers, to deliver high-quality solutions on time.
Code Review and Best Practices: Maintain clean, modular, and reusable code. Participate
in code reviews and ensure adherence to best practices in frontend development.
Troubleshooting and Debugging: Identify and resolve issues, bugs, and performance
bottlenecks in a timely manner to ensure a seamless user experience.
Documentation: Create and maintain comprehensive documentation for code, processes,
and development workflows.
Life is Short! Work Somewhere Awesome.
The Talent Enterprise is hiring experienced Node.js Architect in India.
Role Summary
As a Node.js Architect, you will lead the design, development, and deployment of backend applications and services, ensuring they are scalable, high-performing, and secure. You’ll collaborate closely with cross-functional teams, including front-end developers, DevOps, and project managers, to architect solutions that meet our business requirements. Your role will also involve mentoring and guiding the development team in best practices, code optimization, and design patterns.
Key Responsibilities
- Architecture Design: Define and implement the architecture for backend services using Node.js and related frameworks, ensuring scalability, flexibility, and robustness.
- Technical Leadership: Serve as the primary technical leader on backend projects, providing mentorship and guidance on Node.js best practices, code standards, and design patterns.
- Code Reviews and Quality Assurance: Oversee code reviews and enforce quality standards, ensuring high-quality, maintainable, and efficient code.
- Collaboration: Work closely with front-end teams, DevOps, and other stakeholders to deliver full-stack solutions that align with product and technical requirements.
- Performance Optimization: Identify and resolve performance bottlenecks, ensuring efficient data handling and high system performance.
- Security and Compliance: Implement security best practices to protect data and ensure compliance with relevant regulations.
- Documentation: Develop comprehensive documentation for architecture, design, processes, and code to ensure ease of maintenance and scalability.
- Innovation and Research: Stay updated with the latest trends and advancements in Node.js, microservices, and distributed systems, bringing innovative ideas to the team.
Requirements
- Experience: 7+ years in software development, with at least 4+ years focused on Node.js development.
- Technical Expertise: Proficiency in Node.js, including Express.js, Nest.js, or similar frameworks. Strong understanding of JavaScript/TypeScript, asynchronous programming, and event-driven architecture.
- Database Knowledge: Hands-on experience with relational and NoSQL databases (e.g., PostgreSQL, MongoDB, Redis).
- Cloud Services: Experience with cloud platforms like AWS, Azure, or Google Cloud, including deploying and managing Node.js applications in a cloud environment.
- Microservices: Deep understanding of microservices architecture and experience designing RESTful and GraphQL APIs.
- CI/CD Pipelines: Familiarity with DevOps processes, CI/CD tools, and containerization (Docker, Kubernetes).
- Agile Methodology: Proven experience working in an Agile/Scrum development environment.
- Soft Skills: Strong analytical and problem-solving skills, effective communication, and a collaborative mindset.
Preferred Qualifications
- Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
- Frameworks: Knowledge of popular Node.js libraries and frameworks (NestJS, Koa, Hapi, etc.).
- Security Practices: Familiarity with security frameworks, data encryption, and access control.
You'll get:
- Competitive salary with health benefits
- An extremely energising, dynamic and fast paced entrepreneurial working culture and environment
- An opportunity to work on leading edge technology products and solutions that will be first movers in the market
- An opportunity to travel to international locations where our clients may be based
- Latest laptop, devices and technologies for your needs
- Unique and supportive opportunities to progress in your career
- On-going team and professional development
Where:
Remote
About Mercer Talent Enterprise
Mercer Talent Enterprise is a global leader in talent assessment, technology, and leadership development. As the world’s first and only company to pioneer the science of Behaviourmetrics®, we empower organizations to make critical people decisions by blending contemporary psychometric tools and assessment solutions with the latest advances in technology and data science.
Skills required:
- Expertise in core java
- Strong skills in algorithms, data structures and object-oriented programming
- Strong skills in designing scalable web systems
- Experience in working on REST services and libraries like spring and hibernate
- Experience in writing complex queries and understanding of database concepts and configurations (MySQL)
- Understanding of design patterns.
- Experience in micro services architecture will be a plus.
Good to have:
- Experience in third party integrations.
Who We Are
QuitSure is founded by alumni of IIT, IIM, and Stanford University. It is one of the most effective quit-smoking mobile apps in the world. Our mission is to get 1 million smokers smoke-free in the next year. Do take a look at our website: https://www.quitsure.app to learn more about what we do and how it works. We are well-funded, and based in Powai, Mumbai. This is a remote job.
The Role
Your role will be to work with our product manager, backend developer, and QA testers to:
- Architect and build new features.
- Build pixel-perfect, buttery-smooth UIs across both mobile platforms.
- Diagnose and fix bugs and performance bottlenecks for performance that feels native.
- Reach out to the open-source community to encourage and help implement mission-critical software fixes.
- Ensure quality and cleanliness of code
- Ensure releases are published in a timely manner
- Collaborate with the development agency that is currently responsible for building our app
Qualifications
We are looking for a star React Native developer to continuously improve our platform and implement new features. The ideal candidate will have a passion for developing fast, efficient systems, clean modular code and high-quality user experiences. You will have had at least 2 years of React Native development experience and have:
- A firm grasp of React Native in particular, and the nuances of the JavaScript language in general.
- The ability to write well-documented, clean, modular code
- Rock solid at working with third-party dependencies and debugging dependency conflicts
- Familiarity with native build tools, like XCode, Gradle, Android Studio, etc
- Understanding of REST APIs, the document request model, and offline storage
- Knowledge of the fundamental design principles behind a scalable application
- Other presentation-layer languages (e.g. HTML, CSS, etc.) are a plus
Who We Are Looking For
We are looking for a highly skilled React Native developer who is interested in working on a high-impact product that is genuinely saving people’s health and lives. We are a small team, with thousands of global clients, who are trusting us with their private health data. So, in addition to coding skills, honesty, commitment and loyalty are also essential to us. We would prefer to work with someone who is truly excited about our cause.
Compensation
Compensation will be competitive, and commensurate with your experience.
2. Responsible for gathering system requirements working together with application architects
and owners
3. Responsible for generating scripts and templates required for the automatic provisioning of
resources
4. Discover standard cloud services offerings, install, and execute processes and standards for
optimal use of cloud service provider offerings
5. Incident Management on IaaS, PaaS, SaaS.
6. Responsible for debugging technical issues inside a complex stack involving virtualization,
containers, microservices, etc.
7. Collaborate with the engineering teams to enable their applications to run
on Cloud infrastructure.
8. Experience with OpenStack, Linux, Amazon Web Services, Microsoft Azure, DevOps, NoSQL
etc will be plus.
9. Design, implement, configure, and maintain various Azure IaaS, PaaS, SaaS services.
10. Deploy and maintain Azure IaaS Virtual Machines and Azure Application and Networking
Services.
11. Optimize Azure billing for cost/performance (VM optimization, reserved instances, etc.)
12. Implement, and fully document IT projects.
13. Identify improvements to IT documentation, network architecture, processes/procedures,
and tickets.
14. Research products and new technologies to increase efficiency of business and operations
15. Keep all tickets and projects updated and track time in a detailed format
16. Should be able to multi-task and work across a range of projects and issues with various
timelines and priorities
Technical:
• Minimum 1 year experience Azure and knowledge on Office365 services preferred.
• Formal education in IT preferred
• Experience with Managed Service business model a major plus
• Bachelor’s degree preferred
- Java,Jdbc,J2ee,Ajax,jquery,Spring,Hibernate, Restful Web Services, JAVASCRIPT, HTML, CSS
- T-SQL and PL/SQL
- Strong experience in core java
- Experience in OOAD frameworks, Spring Integration, Hibernate, JSP, Tiles, Applets, Servlets
- Extensive development experience with PL/PGSQL (PostgreSQL)
- Good experience in code optimization, performance tuning, debugging
- Web/App server: TOMCAT/JBOSS/WAS
- Knowledge of OOPS concepts, SDLC, and design patterns
- Good Analytical ability and Problem Solving Skills
- Good communication skills in both written and verbal
- Java Certification will be an added advantage
We are looking for software development engineers to design and develop the backend systems for our consumer and partner-facing applications. You will work on massively scalable distributed systems and solve complex engineering problems
Reporting structure - Engineering Manager-Java
- Computer Science fundamentals in object-oriented design, design patterns, data structures, algorithm design,
- Proficiency with Java, Rabbit MQ, Kafka.
- Proficiency in Mongo DB, Cassandra, Redis.
- 3+ years of experience contributing to architecture and design in a product setup Information Technology
- Understand customer needs by collaborating with Product Managers and Business stakeholders
- Development, delivery and support of large-scale, distributed software applications and tools
- Use software engineering best practices to ensure a high standard of quality and maintainability for all deliverables
- Work in an agile, start-up-like development environment, where you are always working on the most important stuff.
- Take initiatives and come up with new ideas to invent solutions for customer
What You Need for this Position:
B.tech/BE/MS/MCA/BCA Degree in Computer Science, Engineering or a related subject
3+ years of experience using Swift to develop and deliver production applications for iOS
Strong understanding of the fundamentals of native development patterns
Experience with ios app testing and security, including writing unit tests, test automation, and working closely with quality assurance teams
Experience with dependency management tools such as Cocoapods, SPM, and Carthage
Debugging experience with stack traces, spin traces, performance & concurrency/threading issues
Successful launch of consumer-grade applications to the Apple App Store
Experience with Git VCS and best practices for source code management
Proven experience with crafting and integrating client-side REST APIs
Familiarity with CI/CD Pipelines (Jenkins, FastLane and others)
Excellent written and verbal communication skills
Self-motivated, and outstanding analytical skills
What You Will Be Doing:
To design and build advanced applications for the iOS platform.
Client Interaction.
To collaborate with cross-functional teams to define, design, and ship new features.
To generate wireframes.
To design, develop, test and implement an iOS application along with continuous production of new versions of the application.
To design solutions independently.
Unit-test code for robustness, including edge cases, usability and general reliability.
Work on bug fixing and improving application performance.
Operates effectively in a fast-paced, deadline-driven, collaborative and iterative programming environment.
Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
Soft Skills
Pleasant in communication
Very good in interdepartmental coordination
Innovative and out of box thinking
Self-motivated and creative problem-solving skills
Believe in relationship
Top Reasons to Work with Us:
We're a small, fast-paced growing team tackling huge new challenges every day
Learning new concepts while working with an intellectual and exceptionally talented team
Friendly and high growth work environment
Competitive compensation