Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients

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Responsibilities
· Work on PHP CodeIgniter
· Experience for API development for mobile apps
· Train to junior PHP team member
· Complete allotted Project task on proper time
· Contribute to project tracking and planning
· Do Oral or written client communication for the project
· Client communication and technical support.
Requirements
· Excellent Communication skills
· Knowledge of HTML, CSS, Javascript, Bootstrap, and PHP
· Expertise in MVC architecture and MySQL
· Design/Development experience in CodeIgniter
· Experience developing API using REST is huge plus point
· Strong proficiency in JavaScript, JQuery & third-party integration
· Clean coding style with the clear separating of UI and functionality.
· Problem Solving & Leadership skill
Can contact us: nine three one six one two zero one three two
About the Role :
We are looking for an experienced Senior Network Engineer with a good background in Ansible to join our team. The ideal candidate will involve in implementation, and management of advanced network infrastructures, focusing on automation and optimization.
Key Responsibilities:
· Managing network infra with 24/7 support environment and provide 99% network up time
· Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks
· Hands on experience on Palo Alto firewalls, Cisco switches, HP Procurve, Aruba Wireless
· Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration
· Develop, test, and maintain Ansible for network automation.
· Monitor network performance and implement improvements.
· Troubleshoot and resolve advanced network issues.
· Collaborate with cross-functional teams to ensure network reliability and security.
· Mentor junior network engineers and provide technical guidance.
Maintain comprehensive network documentation and ensure compliance with industry standards.
Qualifications:
· Bachelor’s degree in computer science, Information Technology, or a related field.
· Extensive experience as a Network Engineer, with a focus on senior-level responsibilities.
· Knowledge in Ansible for network automation.
· Deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF).
· Experience with network hardware (e.g., routers, switches, firewalls).
· Proficiency in Cisco Meraki configuration and management.
· Expert-level knowledge of Palo Alto firewalls.
· Strong problem-solving and communication skills.
· Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly desirable.
· Experience with other automation tools (e.g., Terraform, Puppet).
Preferred Skills:
· Experience with cloud networking (e.g., AWS, Azure).
· Knowledge of network security best practices.
· Knowledge in scripting languages (e.g., Python, Bash).
· Experience with network monitoring tools (e.g., Nagios, SolarWinds).
· Understanding of SDWAN (Software-Defined Networking) technologies.
· Knowledge of containerization and orchestration (e.g., Docker, Kubernetes).
· Experience with VPN and remote access solutions.
· Familiarity with ITIL processes and frameworks.
ChiefEx Technologies Pvt Ltd is an early stage SAAS application startup providing an integrated technology platform to small businesses for most of their day to day activities for all of their business cycle with complete control on activities.
Our application is very flexible and its minimalistic design is loved by many customers.
The company is looking at further expanding the solution and rolling across geographies in the coming future.
Our MVP is ready and we started early traction. We are looking for passionate developers with an entrepreneurship mindset to join our team as Team Lead - MEAN Stack.
Joining as a founding team member will come with lots of benefits and opportunities to grow.
There won't be any cash benefits for at least 3 months or till we achieve revenue goals or funding. A very attractive indicative compensation will be offered with equity for the right candidate.
Right candidate will be inducted as Co-founder / CTO.
You will be getting freedom and autonomy to perform tasks, manage and build your team and engage in cross functional activities.
This is a high growth career opportunity is only best for those who have the capability to fast grow the organisation as a High growth driver and with an Entrepreneur Mindset.
Note: DO NOT APPLY if you are looking for a traditionally paid employee safe mode opportunity.
Responsibilities:
- Own the product development from scratch.
- Design and implementation of low-latency, high-availability, and performant applications.
- Architect scalable software solutions and mentor a team of high performing developers.
- Participate in code reviews, design reviews and troubleshooting to ensure uptime for live systems etc.
Requirements:
- Bachelor's degree in a technology-related field.
- Prior 5+ years of experience in leading full stack development (MEAN Stack) in a start-up or a dynamic work environment.
- Strong knowledge of JavaScript/Typescript and technologies like NodeJS (with Express) / Angular / MongoDb etc.
- Good understanding of System Design, Microservice Architecture, DSA, etc.
- Good understanding of CI/CD, AWS, cloud deployment, Git, etc.
- Customer oriented, responsive to changes, and able to multi-task in a fast-paced environment.
If you are a potential candidate and have some questions, please feel free to talk with us.
About us:
Shiprocket is a logistics platform which connects Indian eCommerce SMBs with logistics players to enable end-to-end solutions.
Our innovative data-backed platform drives logistics efficiency, helps reduce cost, increases sales throughput by reducing RTO and improves post order customer engagement and experience.
Our vision is to power all logistics for the direct commerce market in India including first mile, linehaul, last mile, warehousing, cross border and O2O.
Requirement:
We are looking for a Software Engineer who will develop, record and maintain cutting edge applications for Shiprocket Platform.
Key Responsibilities
- Build innovative, state-of-the-art applications which have to perform at scale
- Prepare and maintain all applications utilizing standard development tools
- Develop backend data services and contribute to increase existing APIs
- Ability to act individually in a complex and fast paced environment
- Closely work with the Product and QA teams to ensure smooth delivery
- Participate in solution designing with Tech leads and Systems Architects
- Document the development process, architecture, and standard components
- Coordinate with co-developers and keep project manager well informed of the status of development efforts
- Keep abreast of new trends and best practices in web development
Skills:
- Great people skills to closely work with other teams.
- Strong in establishing systems & processes
- Expertise in Laravel or GoLang, MySQL and Git
- Thorough in Object oriented concepts
- Knowledge of restful Web services
- Understanding of web applications
- Working knowledge of one or more caching, queuing systems in desirable
- Excellent problem solving
- Can do attitude
• Expertise in OOPS and coding practices and exposure to TDD
• Should be able to define deployment roadmap and requirements for DevOps implementation.
• Versatile in choosing appropriate tools and frameworks for the Core and advance java development procedures.
• Good in Spring Boot and latest java methodologies to suggest best practices and proven solutions to the business.
• Expert in service oriented solutions and micro services architecture (REST). Should have been a part of monolithic to micro services rearchitecture.
• Exposure towards No-Sql databases such as Cassandra or Mongo DB.
Key Result Areas
- Min. 3 years of PHP coding experience in PHP frameworks
- Mandatory knowledge of any/all of these frameworks like CakePHP, Laravel, CI, Zend (Preferably CakePHP).
- Should have strong CORE PHP skills
- Should have strong MYSQL skills - Query writing, Indexing , Store procedure
- Should have API writing Skills with security.
Job Description –
- Full stack developer position.
- Should have total of 5-7 years of experience.
- Should have min. of 2 years of experience in developing Enterprise apps on React.js and 2 years on Django apps.
- Very good in Data structure, logical reasoning, and algorithms.
- Experience with cloud providers like AWS or Azure or GCP is also required.
- Good Understanding of Design and Integration patterns.
- Ability to work independently and with lots of ownership.
- Ability to learn and apply newer technologies quickly.
- Good to have knowledge in building progressive web apps.
Role Description
- You will be full stack senior developer.
- Handle team of junior backend and frontend developer.
- You can and want to write code end-to-end.
- You would enjoy designing a system for speed and scale.
- Developing product using Reactjs for front end and Python for back end.
- We want you to debate on the pros and cons of different architectures and tech stack choices and be real contributing members.
- We want people who can and want to learn new stuff in real-time while on the job.
Skills - JavaScript, React.js, HTML, CSS, SQL with MySQL / PostgreSQL, Python, Django, AWS or Azure or GCP









