Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients
About Jeavio
Similar jobs
Location: Mumbai
Qualification: MBA/Postgraduate from premium institute
Experience: 2-8+ years of relevant experience.
Job Description:
• Plan and Manage the team for all digital marketing, including SEO/SEM, marketing database,
social media, and display advertising campaigns
• Designing; build and executing campaigns on Facebook, Google, Twitter, and affiliate channels
as per plan
• Measure and report performance of all digital marketing campaigns, and assess against goals
(ROI and KPIs)
• Optimise install campaigns to improve cost per install, installation rates, post install
performance.
• Manage all the programmatic campaigns – from ideation to media planning and optimization.
• Measure App engagement metrics like MAU, DAU, Converting users on a regular basis.
• Drive app acquisition and engagement efficiencies through campaigns using targeting
techniques, innovation, and creative excellence.
• Identify trends and insights, and optimize spend and performance based on the insights
• Plan, execute and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize the user experience
• Utilize the strong analytical ability to evaluate end-to-end customer experience across multiple
channels and customer touchpoints
• Instrument conversion points and optimizes user funnels
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where
appropriate
• Managing budgets and financial for digital marketing initiatives for the organisation.
Skills Required:
• Experience in Adwords, social media marketing (Facebook, Twitter), content marketing, affiliate
channels and google SEM.
• Hands-on experience in designing and launching digital media campaigns in at least one of the
digital platforms such as Facebook, Google, RevX, Criteo, etc. for the ecommerce industry
• Hands on experience of using analytics tools like Clevertap, Appsfyler and Adobe Analytics
• Strong orientation towards data gathering, problem solving, experimenting, and iterating with
the results, to arrive at the right solution.
• Customer centric and problem-solving mindset.
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Experience in setting up and optimizing Google Adwords campaigns
Profile - Ruby On Rails Developer
Experience - 1 year to 8 years
Location - Indore | Full time | Onsite
Responsibilities:
-
Designing and developing Ruby on Rails web applications/webservices in an agile environment
- Implement AJAX features and functionality using Javascript Integrate and optimise HTML/CSS front-ends Solid experience with RoR, MySQL/Cassandra, Shell Scripting Strong experience in Angular, Javascript, HTML/CSS and web services
- Working experience in using Jquery and D3 Experience in converting UI/UX design to HTML elements/assets
- Experience with SCRUM or equivalent Agile development methodologies
- A good understanding of usability and accessibility, including coding to WAI standards
-
Maintaining and troubleshooting existing web applications.
- Writing and maintaining reliable Ruby code.
- Integrating data storage solutions.
- Creating back-end components.
- Identifying and fixing bottlenecks and bugs.
- Integrating user-facing elements designed by the front-end team.
- Connecting applications with additional web servers.
- Maintaining APIs.
Ruby on Rails Developer Requirements:
- Bachelor’s degree in computer science, computer engineering, or related field.
- Must have more than 6 months+ in depth experience in Ruby on Rails
- Experience working with ruby on rails as well as libraries like Resque and RSpec.
- Deep understanding of object-oriented programming
- Ability to write clean ruby code.
- Proficiency with code versioning tools including Git, Github, SVN, and Mercurial.
- Understanding of web services technologies such as REST is required.
- Good experience and understanding of continuous integration and deployment process.
- Knowledge in working with AWS or other cloud platform
- Experience in working with limited direction while exceeding delivery expectations.
- Experience with AngularJS or ReactJS.
- Familiarity with MVC, Mocking, RESTful, and ORM.
- Good understanding of front-end technologies including HTML5, JavaScript, and CSS3.
- Knowledge of server-side templating languages including Slim and Liquid.
- Familiarity with testing tools.
- Interest in learning new technologies
Skills - Ruby, Ruby on Rails, J ruby (optional) R Stalk, Docker
Location: Remote
Type: Internship
Compensation: Negotiable based on portfolio and experience
Application : https://forms.gle/5Vn7YXzyXx9muoEZA
About Us:
We are a team of IIT Bombay and IIT Kanpur graduates with over 10 years of experience in building SaaS products. Our software product is used by finance and accounting professionals. We are looking for a self-motivated, passionate content writer who understands SEO and is a fast learner. This role offers the chance to drive web traffic through SEO, content, and analytics.
Roles and Responsibilities:
- Deliver two high-quality, well-researched blogs daily
- Brainstorm and ideate topics based on keyword research, competitive analysis, and emerging trends.
- Conduct in-depth research to produce informative and engaging content.
- Develop an understanding of the target audience.
- Implement SEO best practices to optimize content for search engines.
- Use analytics tools to measure content effectiveness and adjust strategies.
Requirements:
- Previous experience in B2B SaaS writing.
- Proficiency in verbal and written English.
- Strong research and analytical skills.
- Curiosity, self-motivation, and willingness to invest time in high-quality research.
- Ability to perform in high-pressure situations and meet deadlines.
- Ability to work independently and take ownership of tasks.
What We Offer:
- Opportunities for professional growth.
- Mentorship from experienced professionals in the SaaS industry.
- Flexible remote work environment.
- A key role in driving our content strategy and increasing web traffic.
- Crafting the performance marketing strategy for the company and managing the overall online marketing calendar around the same
- Managing all online properties of the brand
- Measuring ROI and a set of other KPIs, based on in-depth analysis of standard digital metrics
- Liaising with multiple agencies, as well as internal offline and traditional marketing teams to devise and execute innovative marketing campaigns throughout the year
- 5+ years experience in Digital Marketing with experience in Digital Advertising, Website Management, Lead Generation, and/or Lifecycle Marketing
- Experience with problem-solving and analytical skills including conducting qualitative and quantitative research, analyzing data, data visualization, developing hypotheses, synthesizing insights & recommendations
- Experience with digital and web analytics and data tracking tools (e. g., Google Analytics, ) and SQL
- Website management and technology experience including CMS, HTML, CSS, and Javascript
- Experience leading and managing SEO/SEM, marketing database, email, social media, and/or display advertising campaigns
- Experience using various Facebook Interfaces: Ads Manager, Power Editor, Business Manager, Page Insights
- Experience with ad serving tools and DSPs (e. g., DoubleClick, Adobe Advertising Cloud)
- Experience working both strategically as well as in an executional capacity to build and deploy the campaign
- Experience presenting ideas to several stakeholders at once
- Experience collaborating and coordinating with internal and external cross-functional teams
- Experience with digital marketing and digital measurement latest trends and best practices
Desired Skills and Experience
Job Description
Frontend/Sr Frontend Developer
About company:-
It is a mission-oriented early-stage fin-tech startup which is building a suite of carefully tailored financial products and delivery mechanisms to fulfill the aspirations and needs of middle-income households in urban India. It was started by three cofounders, who have a pedigreed education background (IIT/IIM) and relevant professional experience in financial services. More importantly, they come from a similar background as the customer segment they are serving, and have done extensive customer research to understands the needs of the customer. It is backed by high-quality investors to realise this mission.
Responsibilities:-
- Develop all user-facing products preferably in React JS & React-Native
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high quality code
- Optimize components for maximum performance across a vast array of web-capable
devices and browsers
- Focus on code maintainability and performance of application.
- Provide technical advice and assists in solving programming problems.
- Enhance SEO, Analytics and overall frontend architecture for better performance
Requirements:-
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Good foundation in design and a knack for designing interactions and elegant interfaces
- Thorough understanding of React.js and its core principles
- Good to have experience with popular React.js workflows (such as Flux or Redux)
- Experience with data structure libraries
- Familiarity with RESTful APIs
- Familiarity with modern front-end build pipelines and tools
- A knack for benchmarking and optimization
- Familiarity with code versioning tools (such as Git)
- Proficient in industry standard best practices such as Design Patterns, Coding Standards,
Coding modularity, Prototypes etc.
- Experience in using debugging tools used for profiling/optimizing performance
- Experience in debugging, tuning and optimizing UI components
- Generates sales leads through Company–sponsored (walk-ins and TI’s) and employee sponsored outreach programs and promotions
- Maintains accurate records of all Company-sponsored and employee-sponsored leads
- Follows up on all prospects by using established sales systems
- Conduct Club tours using established sales systems
- Conduct telephone inquiries using established sales systems
- Establish and maintain a minimum of 3 lead boxes/ tie-ups in the community on a monthly basis
- Must establish and maintain a minimum required referral program as defined by Company standards
- Maintain Membership Coordinator planner using established sales systems
- Successfully completed the Membership Coordinator Training courses
- Complete all formalities of a member that joins / transfers / renews his membership
- Makes courtesy calls to all new members once a month to maintain relationships and ensure the members is regular in using the club
- Enter Guest courtesy forms in software
Make regular weekly reports
* Has a good understanding of video design and direction principles.
* Capable of designing for online media design, an expert in photoshop and your choice of video editing software.
* Good time management skills
Responsibilities and Duties
* You will be responsible for conceptualizing and shooting creative product shots for posters and social media posts
* You will be responsible for designing, directing and shooting short social media video commercials on a regular basis, this may involve travelling (at company expense).
* You will be responsible for taking and generating shots for e-commerce shots for Amazon and other e-commerce platforms.
1) Candiadte must have good exposure in .Net development.
2) Exposure in mvc, asp.net, LINQ, WCF/WPF etc.
3) Must have worked on react js (front end design).
4) Good to have any certification related with .Net/ C#