Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients
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Job Resonsibilities:
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Greetings!!
We are looking for an Oracle HCM Functional consultant for one of our premium clients for their Chennai location.
Requirement:
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Your role will include supporting the company’s ongoing sales and growth opportunities by providing channel sales support to a region or portfolio of assigned partners or customers.
You will also be required to work with the technical engineering team whenever a customer needs customized products or services.
Responsibilities
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- The Channel Sales Manager will be responsible for understanding the overall sales strategy and implementing the necessary tactics to grow sales revenue.
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Requirements ,
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- Electrical and Electronics degree.
- Thorough understanding of the Automation / Electronic industry.
- Exceptional communication skills.
- Flexible to travel to partner locations.
- Solution-oriented outlook.
- Ability to build lasting relationships.
Developing key growth alliance strategies, and tactics, and achieving financial targets
Successful execution of these strategies is required to
Responsible for strategic tie-ups with the banks- Ensure a banks
Key Account Management for Banks for New Business
Build and maintain strong, long-lasting bank relationships.
Partner with banks to understand their business/product
Able to negotiate with banks on commercials.
Able to Acquire the Top rated and underrated banks.
Self-starter and individual contributor
Should be able to prepare proposals and presentations.
Understand category-specific landscapes and trends.
Reporting on forces that shift tactical budgets and strategic
Should have a large set of satisfied customers and establish
Required 2 years of experience in the same profile
An added advantage would be if the candidate has worked with verticals with banks/NBFCS such as lending/digital lending or worked in an alliance role with lending/fintech companies.
Prepare and handle Official outdoor Meetings on the Banks site and merchant sites.
Location: Andheri west, Mumbai
Responsibilities:
- Develop the core platform components.
- Work on integrations with 3rd party systems.
- Co-ordinate with frontend team, designers, and product managers on development requirements
Requirements:
- At least 3 years of experience in developing and managing software systems.
- Proficiency in programming, data structures and algorithms.
- Deep understanding of caching technologies, databases and OOPS.
- Computer science degree from a tier1 college is a MUST.
- Experience in Python is preferred.
Roles and Responsibilities
- Have profound interest in Java technologies.
- Must have accomplished academic projects using Java.
- Understanding of OOD patterns.
- Excellent communication skills written and oral.
- Git or SVN experience/knowledge.
- Proficient in Core Java, JSP, JavaScript, JDBC.
- Knowledge in Frontend technologies ( e.g. Angular, HTML, CSS, Java Script, JSP and JQuery)
- Knowledge in java frameworks - Spring/Spring MVC.
- Knowledge with working with databases MYSQL/SQL.
- Solid understanding of object-oriented principles and programming.
- Familiar with various design and architectural patterns.
Desired Candidate Profile
- Sound knowledge of OOPS concept
- Ability to practice good coding standards in order to enable reusability of code.
- Problem solving & Resilience.
- Timely & Error free Delivery
- Ability to perform R & D with code in order to increase product performance.
- Keen to learn new technologies.
- Self-Motivated Individual.
What We offer:
1. Freedom of Work
- 5 days week
- Flexible Timing.
- No Bond System in any form (Training Agreement, No Blank Cheque Deposit).
- Work from home after Domain and Product Training.
2. Work life Balance
As per the experience of more than 2 decades management of Uffizio always believes that work of software development is creative and requires many efforts hence no developer shall work more than 8 hours a day. So, we prefer 8 hours / day working standard is the normal scenario for software developers.
3.We are open to new ideas
- You can bring new ideas / technologies without any hesitations to the management.
- Once feasibility testing of idea is found okay then company is ready to work on your idea.
4.You will be adding new feather to your crown by getting experience of high-end German Analytics systems development while working with us.
5.WorkShops and Training Activities
6.Compensation
- We don't follow bell curve system.
- We judge people on their capabilities rather than their experience in number of years.
- We offer compensation to our employees based on the values they bring to our organization not based on their tenure.
- We have fair increment system bring values on table and claim your desired increment.
Leverage existing open source technology where appropriate
Solve tough design and architectural problems
Be flexible in our fast-paced environment
Work well on product teams with Quality Engineers and Product Owners
Be creative and willing to take risks
Strong developer enjoys writing code and tests
Strong front-end programming language experience: Javascript, node, etc.
Experience with web technologies: HTML, JSP, XML, JSON, CSS, etc.
Experience with SaaS scalable technologies
Experience with CI tools and technologies such as Jenkins, Puppet or Chef
Hands-on experience working in agile software delivery teams
Thrive in a fast-paced environment (think startup)
Strong analytical and organizational skills, and attention to detail
Excellent verbal and written communication skills