Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients

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Job Summary:
We are seeking a highly skilled and proactive DevOps Engineer with 4+ years of experience to join our dynamic team. This role requires strong technical expertise across cloud infrastructure, CI/CD pipelines, container orchestration, and infrastructure as code (IaC). The ideal candidate should also have direct client-facing experience and a proactive approach to managing both internal and external stakeholders.
Key Responsibilities:
- Collaborate with cross-functional teams and external clients to understand infrastructure requirements and implement DevOps best practices.
- Design, build, and maintain scalable cloud infrastructure on AWS (EC2, S3, RDS, ECS, etc.).
- Develop and manage infrastructure using Terraform or CloudFormation.
- Manage and orchestrate containers using Docker and Kubernetes (EKS).
- Implement and maintain CI/CD pipelines using Jenkins or GitHub Actions.
- Write robust automation scripts using Python and Shell scripting.
- Monitor system performance and availability, and ensure high uptime and reliability.
- Execute and optimize SQLqueries for MSSQL and PostgresQL databases.
- Maintain clear documentation and provide technical support to stakeholders and clients.
Required Skills:
- Minimum 4+ years of experience in a DevOps or related role.
- Proven experience in client-facing engagements and communication.
- Strong knowledge of AWS services – EC2, S3, RDS, ECS, etc.
- Proficiency in Infrastructure as Code using Terraform or CloudFormation.
- Hands-on experience with Docker and Kubernetes (EKS).
- Strong experience in setting up and maintaining CI/CD pipelines with Jenkins or GitHub.
- Solid understanding of SQL and working experience with MSSQL and PostgreSQL.
- Proficient in Python and Shell scripting.
Preferred Qualifications:
- AWS Certifications (e.g., AWS Certified DevOps Engineer) are a plus.
- Experience working in Agile/Scrum environments.
- Strong problem-solving and analytical skills.
Key Competencies:
- 2+ years of experience in React-Native based app development is a must.
- Must have published at least 1 major React-Native app
- 2+ years of experience in building consumer facing Mobile Applications in React or
React Native (Layouts, animations, etc.)
- Strong UX/UI design exposure and experience in making apps work intuitively and with pixel perfect interfaces.
- Good understanding of Design and Architecture Patterns
- Strong focus on app performance
- Sound knowledge of any type of mobile app development Native(android) or Hybrid.
- Good Experience of working in React Native and its supporting architectures.
- Proficient in JavaScript, CSS, HTML5
- Strong working experience with third-party dependencies and debugging dependency conflicts.
- Ability to quickly learn React Native with Redux.
- Ability to write clean code.
- Familiarity with version control management system (e.g. git)
- Knowledge of Scrum development and DevOps
- Good time management, interpersonal and communication skills, team player.
Roles/Responsibilities:
- Work on React Native on the front end to develop Android/iOS Apps.
- Write JavaScript code in React native for the app logic. Write business logic using Reducers, Actions and Redux framework.
- Create Android/iOS specific UI for Mobile apps.
- Integrate with Native plugins or custom written plugins for specific platforms.
- Write Modular, organized and robust code.
- Write Unit tests for your code.
We are looking for a "Customer care Executive" to join our team.
Preferred: Female
Preferred languages: English, Hindi, Telugu
Roles and responsibilities :
1. Manage incoming phone calls.
2. Handle customer complaints, and provide appropriate solutions.
3. Keep records of customer interactions, and process customer accounts.
4. Excellent communication and presentation skills.
5. Ability to multi-task, prioritize, and manage time effectively.
6. Maintaining a pleasant working environment for your team.
Interested can to reach to contact number/Email in between 11:00 am - 06:00 pm (Mon-Sat)
Regards
Deborah(HR)
USM Infrastructure Pvt Ltd
Jubilee Hills, Road no 10
- Excellent communication skills.
- They should be able to handle inbound calls
- They must have to provide training to customers.
- They need to provide Technical help IN software to customers.
- They must be able to solve problems to clients by calls via emails.
- Excellent understanding of excel, pages, word, number & Keynote.
GaragePlug Inc (US, Bangalore)
GaragePlug is one of the fastest-growing Automotive tech startups working towards revolutionising the automotive aftermarket industry with strong state-of-the-art technologies.
Position: UI Developer (Angular/Ionic) Looking for a dynamic go-getter attitude UI developer with at least 1 year of product development experience in building great UI & strong logic with neat code.
Responsibilities
1. Product design and development
2. Work on different areas of the platform
3. Build, optimise and enhance the UI performance
Requirements
1. 1+ years of experience in product development
2. hands-on experience with Angular 2+, Ionic 3+ is a must
3. Should be hands-on in working with RESTful web services within web/mobile applications
4. Should be comfortable working with git, Jira
5. Should enjoy hacking things together to create a proof of concept, but always good at quality production code
6. Capable of executing tasks with minimal guidance
7. Excellent aptitude and analytical skills
Location Remote/Bangalore
Apply through this link
https://garageplug.freshteam.com/jobs/rv_hPGmIhF0-/junior-ui-developer-angular-ionic
• Hands on programming work in C#, .Net, SQL, .net MVC (optional)
• Good to have experience on Microsoft Windows platform
• Ability to independently work on complex business requirements
• Ability to communicate clearly and concisel
About the Role
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
Responsibilities
Excellent command of Manual Testing and Automation Testing (Any tool).
Good knowledge of UI automation using Selenium or equivalent
Good knowledge in writing advanced SQL queries and data validation techniques Solid knowledge of SDLC and STLC concepts, Functional Testing
Fundamentals Good Experience of working in an Agile environment
and Expected skillset (Good to have)
Experience working with defect management tools like JIRA Well versed with all types of testing artifacts.
Who We are:
Paxcom a leading Digital Solution Provider is a part of Paymentus now, a leading electronic bill payment provider. PaymentUs leads the North American marketplace in electronic bill payment solutions and have recently signed a partnership with Paypal, Alexa and Walmart. We are looking for passionate programmers skilled in Java, Python, Angular, NodeJS, Python, Jenkins, Postgresql, Docker, Kubernetes, Spark and AWS to join our development team.
For more details, please visit https://paxcom.ai/
Why Join Us?
Get a chance to contribute and get recognition from Day 1.
You hate micromanagement and are able to take your decision independently.
Enjoy flexible and relaxed wok environment.
Work 5 days a week (Enjoy work-life balance).
A friendly, Supportive, Professional and achievement-oriented management team
Competitive remuneration.
An opportunity to learn new things every day.
You Enjoy:
Ideal resource should be from Java background with a minimum of 3+ years’ experience in Java technologies.
Should have extensive experience working with Spring, Any ORM and Restful Web services.
Strong experience building, designing, and consuming Restful web services.
Must have experience with spring boot/Spring MVC
1+ years’ experience with one or more JS frameworks: NodeJS/Express, Angular, React, ExtJS, Vue is preferred
Experience / Knowledge of Agile Scrum methodology.
Should have used GIT and be self-dependent on resolving merge conflicts.
Should be familiar with build tool like Maven or Gradle.
Excellent verbal and written communication skills.
Ability to handle small teams and mentor them.
Leader, Doer & Architect for Enterprise Java applications
Experience of payment card industry is a plus.
Tech Stack:
Java 8+
Microservices
REST
Spring Framework 4/5
MySQL 5.6/Oracle
Nice To have (CPM Scheduling, Angular/React, NodeJS)
Linux, GIT, Docker, kubernetes, Cloud, AWS,Kafka
Building tools like Maven, Ant, Gulp
JD : ML/NLP Tech Lead
- We are looking to hire an ML/NLP Tech lead who can own products for a technology perspective and manage a team of up to 10 members. You will play a pivotal role in re-engineering our products, transformation, and scaling of AssessEd
WHAT ARE WE BUILDING :
- A revolutionary way of providing continuous assessments of a child's skill and learning, pointing the way to the child's potential in the future. This as opposed to the traditional one-time, dipstick methodology of a test that hurriedly bundles the child into a slot, that in-turn - declares- the child to be fit for a career in a specific area or a particular set of courses that would perhaps get him somewhere. At the core of our system is a lot of data - both structured and unstructured.
- We have books and questions and web resources and student reports that drive all our machine learning algorithms. Our goal is to not only figure out how a child is coping but to also figure out how to help him by presenting relevant information and questions to him in topics that he is struggling to learn.
Required Skill sets :
- Wisdom to know when to hustle and when to be calm and dig deep. Strong can do mentality, who is joining us to build on a vision, not to do a job.
- A deep hunger to learn, understand, and apply your knowledge to create technology.
- Ability and Experience tackling hard Natural Language Processing problems, to separate wheat from the chaff, knowledge of mathematical tools to succinctly describe the ideas to implement them in code.
- Very Good understanding of Natural Language Processing and Machine Learning with projects to back the same.
- Strong fundamentals in Linear Algebra, Probability and Random Variables, and Algorithms.
- Strong Systems experience in Distributed Systems Pipeline: Hadoop, Spark, etc.
- Good knowledge of at least one prototyping/scripting language: Python, MATLAB/Octave or R.
- Good understanding of Algorithms and Data Structures.
- Strong programming experience in C++/Java/Lisp/Haskell.
- Good written and verbal communication.
Desired Skill sets :
- Passion for well-engineered product and you are - ticked off- when something engineered is off and you want to get your hands dirty and fix it.
- 3+ yrs of research experience in Machine Learning, Deep Learning and NLP
- Top tier peer-reviewed research publication in areas like Algorithms, Computer Vision/Image Processing, Machine Learning or Optimization (CVPR, ICCV, ICML, NIPS, EMNLP, ACL, SODA, FOCS etc)
- Open Source Contribution (include the link to your projects, GitHub etc.)
- Knowledge of functional programming.
- International level participation in ACM ICPC, IOI, TopCoder, etc
- International level participation in Physics or Math Olympiad
- Intellectual curiosity about advanced math topics like Theoretical Computer Science, Abstract Algebra, Topology, Differential Geometry, Category Theory, etc.
What can you expect :
- Opportunity to work on the interesting and hard research problem, to see the real application of state-of-the-art research into practice.
- Opportunity to work on important problems with big social impact: Massive, and direct impact of the work you do on the lives of students.
- An intellectually invigorating, phenomenal work environment, with massive ownership and growth opportunities.
- Learn effective engineering habits required to build/deploy large production-ready ML applications.
- Ability to do quick iterations and deployments.
- We would be excited to see you publish papers (though certain restrictions do apply).
Website : http://Digitalaristotle.ai
Work Location: - Bangalore
1.The nature of the job is explaining the customer about the product.
2. If you found customer intrested on product you have to transfer the call to t he seniors.
3. Outbound Calling for data collection.
4.Who are interested in Voice Process are preferable .Salary is negotiable for excellent
candidates.
5. Only Night shifts.










