Cutshort logo
Jeavio  logo
Product Support Network Specialist
Product Support Network Specialist
Jeavio 's logo

Product Support Network Specialist

Parin Pagi's profile picture
Posted by Parin Pagi
4 - 10 yrs
₹8L - ₹20L / yr
Remote, Vadodara, Pune
Skills
Network
Simple Network Management Protocol (SNMP)
IPv6
SDN
Product support

Job Description

  • We are looking for the Product Support Engineer with strong expertise in Networking.
  • Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
  • Candidate should have exposer in working with global clients.
  • Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
  • Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.

 

You will be expected to:

  • Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
  •  Provide timely and clear communication to customers.
  • Reproduce issues in local test environments.
  • Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
  • Develop and write technical documentation for product solutions knowledge base.
  • Provide product feedback from customers to product management, development and account team.
  • Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
  • Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
  • Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
  • Analyze for root cause analysis of problems which includes for enhancements.
  • Train / Coach the team members on several networking concepts based on what is used in our product.
  • Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
  • Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
  • Applying OS, DB, hardware, and product updates to customers.

 

Requirements:-

Key technical expertise areas expected for this role:

  • Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
  • Routing and switching protocol expertise like OSPF BGP STP VLAN.
  • Knowledge on Advanced automation in Networking like SDN.
  • Knowledge on SDWAN and Enterprise Wifi technologies.
  • Knowledge on IPv6.
  • Detailed knowledge on SNMP.
  • Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
  • Exhibit good logical and analytical problem-solving skills.
  • Ability to adapt quickly to changing, growth-oriented environment.
  • Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
  • Exhibit initiative with new technical challenges as well as new technologies.

 

Good to have skills:

  • Proficient with Linux OS (file and process management)
  • BASH Shell Scripting
  • SQL queries (mainly select and joint syntax)
  • Ansible, docker Kubernetes kafka
  • Understanding of PKI (Public key infrastructure)

 

Education and Experience:

  • Bachelors or Master’s in computers or related field.
  • Minimum 3+ years of product support experience with international clients
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Jeavio

Founded :
2015
Type :
Services
Size :
100-1000
Stage :
Profitable

About

We build modern and engaging cloud based applications designed to be simple, secure, and scalable. We are a passionate team of professionals with deep industry experience in building lasting companies, innovative products, and serving customers around the world.
Read more

Connect with the team

Profile picture
Meghana Baxi
Profile picture
Parin Pagi
Profile picture
Gopa Goswami
Profile picture
Payal Purohit

Company social profiles

linkedin

Similar jobs

Recro
at Recro
1 video
32 recruiters
Sreha Prasad
Posted by Sreha Prasad
Remote only
3 - 8 yrs
Best in industry
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
skill iconAmazon Web Services (AWS)
+3 more
  • 2.5+ year of experience in Development in JAVA technology.
  • Strong Java Basics
  • SpringBoot or Spring MVC
  • Experience in AWS.
  • Hands on experience on Relationl Databases (SQL query or Hibernate) + Mongo (JSON parsing)
  • Proficient in REST API development
  • Messaging Queue (RabitMQ or Kafka)
  • Microservices
  • Any Caching Mechanism
  • Good at problem solving


Good to Have Skills:


  • 2+ years of experience in using Java/J2EE tech stacks
  • Good understanding of data structures and algorithms.
  • Excellent analytical and problem solving skills.
  • Ability to work in a fast paced internet start-up environment.
  • Experience in technical mentorship/coaching is highly desirable.
  • Understanding of AI/ML algorithms is a plus.


Read more
client of peoplefirst consultants
client of peoplefirst consultants
Agency job
via People First Consultants by Aishwarya KA
Chennai
3 - 6 yrs
Best in industry
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconMongoDB
+1 more

key skills : mern

Requirements:

  • Academics (10th, 12th and Bachelors) > 80%
  • Highly proficient in JS (EReactJS, NodexpressJS)
  • Basic knowledge of PostgreSQL/MongoDB is a plus
  • Should have expertise in developing data driven, responsive, modern web applications
  • Aptitude to continuously learn new languages/concepts. Breadth of knowledge is required
  • Strong fundamentals in programming concepts
  • Knowledge of web development concepts and databases
  • A really strong passion to towards technology
  • Entrepreneurial attitude

Roles and Responsibilities:

  • Develop, deploy and maintain IIoT platform used by the whole of Company
  • Roll out similar IoT systems across the globe
  • Understanding the functional domain deeply.
 
Read more
A global provider of Business Process Management.
A global provider of Business Process Management.
Agency job
via Jobdost by Sathish Kumar
Gurugram
7 - 10 yrs
₹0L - ₹16L / yr
Systems Development Life Cycle (SDLC)
Business Analysis
RPAS

DUTIES / ACCOUNTABILITIES

Responsibilities include, but may not be restricted to:

  • Analyze an organization and understand its processes and systems, to define the current state of the process (as is process map) and documenting relevant information needed to determine automation potential. The examples are as below :
  • Process steps, number of applications involved, and process steps per application
  • Process volumes, including any seasonal variations.
  • FTE needed to execute the process
  • Average handling time
  • Process interdependencies
  • Target SLA , Financial or regulatory points associated with the process.
  • Process error rate, error volumes, and exception handling steps
  • % of process steps including paper, voice, digital etc.
  • Define the future state and/or business solution to automate the defined processes by designing the to-be process maps that includes some of the following information:
  • Identifying & documenting clearly
    • The steps in the process suited for automation
    • The source systems, work queues, the flow of the steps, the decision points, the exception paths, and the business rules
    • Outputs and exceptional handling scenarios
    • Scenarios and test data
  • Reduction in Average handling, and FTE takeout as a result of automation
  • Recommendations to alter or reengineer process to improve automation potential
  • Processes that are not suitable, or would not lend any return on investment
  • Ensures the designs are documented within the defined project timelines, and with quality.
  • Performs Quality Control via reviews of the design created by other business analysts.
  • Responsible for receiving the sign-off on the design from the customer, and place the design under configuration control.
  • Serves as the functional expert for the development and test teams.
  • Resolve queries/issues from the development and test teams.
Validate implemented robotics to ensure that it meets the goals and objectives as defined in the design

 KEY SKILLS

  • 6 - 10 years of experience in requirements gathering, requirement management, gap analysis and SDLC.
  • Working experience as a process architect/business analyst
  • Experienced in writing Use Cases and High Level Functional cum Technical analysis deliverables
  • Experience in working with key business representatives, data owners, end users, application designers and data architects to model current & to be processes.
  • Eye for detail and good documentation skills are needed
  • Fluency in English, both written and verbal essential
  • Strong ability to understand the steps of a process that lend itself to automation. Knowledge of key features of the automation product is needed.
  • Advanced problem solving and analytical skills. 
  • Ability to multi task in a fast-paced environment.
Read more
iTech Workshop
at iTech Workshop
1 video
1 recruiter
George BushR
Posted by George BushR
Bengaluru (Bangalore)
2 - 6 yrs
₹5L - ₹7L / yr
skill iconJava
skill iconJavascript
skill iconReact.js
skill iconAngular (2+)
skill iconAngularJS (1.x)
+9 more

JD | Senior Software Engineer (J2EE/JEE Full Stack)

Summary

Looking for a senior developer who has strong skills in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and J2EE frameworks.

 

This position requires J2EE Full Stack development experience of 2 to 6 years. Further it requires good multitasking and communication skills. Further it requires good communication skills - written and spoken, and good multi-tasking skills where he/she can manage multiple tasks with high productivity. The candidate should also have good aptitude, should be able to learn iTech’ s cloud-based products within a reasonable time, hardworking and should have the ability to go the extra mile to complete the assigned tasks on time.

 

Essential Duties and Responsibilities

  • Develop the various modules, features and reports in our products using JEE and database technologies/frameworks
  • Take responsibility and work with peer developers in the team in completing the features/tasks assigned.
  • Perform code review with peer developers on various features in the product.
  • Handle the support tickets which requires development effort and fix them.
  • Learning and implementing new front-end and back-end technologies.
  • Mentor and guide junior developers.
  • Involve in building and deploying the product version in UAT and Production environment.
  • Work on multiple versions of the projects in parallel.
  • Perform other related duties as assigned.
    • Perform other related duties as assigned.

Qualifications

  • Tech/B. E./MCA/M. Tech with 2 to 6 years of related work experience
  • Working knowledge in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and frameworks such as Spring, Bootstrap, jQuery.
  • Exposure to SOAP/RESTful Web Services, XML/JSON technologies, JBoss/WildFly Application Server, PostgreSQL database is a bonus
  • Knowledge in any tools including Eclipse IDE, Source Code Control Systems such as Git, and Software Configuration Management systems would be a plus.
Read more
A fast-growing SaaS commerce company permanent WFH
A fast-growing SaaS commerce company permanent WFH
Agency job
via Jobdost by Mamatha A
Remote only
4 - 10 yrs
₹15L - ₹25L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
espresso
Xcode
+4 more

What is the role?

We are looking for a hands-on iOS Developer to join our mobile team. The apt applicant must have iOS software development skills, a passion for delivering high-quality, rock-solid apps. iOS programming works closely with other app development and technical teams.

Key Responsibilities

  • Translate designs and wireframes into high-quality code.
  • Design, build and maintain high performance, reusable, and reliable code.
  • Ensure the best possible performance, quality, and responsiveness of the application.
  • Identify and correct bottlenecks and fix bugs.
  • Help maintain code quality, organization, and automatization.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

  • Bachelor's degree or higher in Computer Science and minimum 4 years of Software Development experience- Knowledge of Mobile automation and experience on platforms such as espresso
  • Knowledge of application profiling and performance monitoring tools such as iOS profiler, AppDynamics, Dynatrace, etc.
  • Excellent coding skills in an object-oriented language.
  • Experience with offline storage, threading, and performance tuning
  • Have published at least one original iOS app.- Understanding of Apple's iOS design principles and interface guidelines- Strong knowledge of iOS UI design principles, patterns, and best practices

Whom will you work with?

You will be working with top-quality engineers who have built one of the best employee engagement SaaS platforms. You will be reporting to AVP Engineering and working closely with the Architect and other leads.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Empuls.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. Empuls works with over 100 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status

Read more
NeoSoft Technologies (A CMMi Level 5 Organization)
Mumbai, Navi Mumbai, Nagpur, Pune, Ahmedabad, Noida, Delhi, Gurugram, Ghaziabad, Faridabad, Indore
1 - 7 yrs
₹3L - ₹25L / yr
skill iconRuby on Rails (ROR)
skill iconRuby

ROR Hiring Alert...!

 

NeoSOFT Pvt Ltd. (A CMMi Level 5 Organization) has an excellent opportunity for ROR Developers.


Eligibility Criteria:
- 1 to 7 years of experience in working with ROR.
- Strong Database fundamentals.
- Excellent written and verbal communication.
- Proven experience in developing Web applications.
- Experience in working with cloud will be added advantage.

 

Location:-  Mumbai/Pune/Ahmedabad/Noida/Indore

Read more
Ezysplits
at Ezysplits
1 recruiter
Siddharth Tyagi
Posted by Siddharth Tyagi
Bengaluru (Bangalore)
1 - 3 yrs
₹6L - ₹9L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
skill iconNodeJS (Node.js)
skill iconReact.js
We are looking for a front end engineer who has good knowledge of angular and react.
Knowledge of fintech will be an advantage.
Read more
samsung
samsung
Agency job
via Wenger and Watson Inc by Mamidi Sreelakshmi
Bengaluru (Bangalore)
2 - 4 yrs
₹10L - ₹15L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Backend Engineer
 Develop back-end server that includes business logic linked to various data storage solutions
including database.
 Design back-end server system by using technology appropriate for server environment.
 Develop and maintain Rest services for Samsung Pay Develop RESTful services that are highly
scalable, available, maintainable

Skills :
 Excellent Programming Skills
 Strong problem-solving abilities
 Analytical skills, and troubleshooting
 Good understanding of algorithms, data structures, and performance optimization
methodsHands-on with Design, Coding, Debugging, and TestingExcellent Communication &
Interpersonal Skills, Team Player.
Programming Skills:
 C/C++ and/ Java Jquery, Spring, Struts.Hibernate, Web Services, Web Security,
Read more
Westagile Labs
at Westagile Labs
3 recruiters
Ranjith Kumar
Posted by Ranjith Kumar
Remote, Hyderabad
3 - 9 yrs
₹6L - ₹30L / yr
skill iconReact.js
skill iconHTML/CSS
es6
  • Minimum 4 yrs of experience in React JS.
  • Experience building single page frontend applications and reusable components
  • Solid experience with the core React ecosystem like React Router, Redux etc.
  • Master of HTML, CSS, and other display-centric web technologies.
  • Comfortable using git, docker.
  • Proficient in Javascript (ES6 / ES7) programming with at least 4/5 years of
  • experience.
  • Good knowledge in writing frontend test cases.
  • Good understanding of asynchronous request handling, partial page updates and Promises.
  • Strong Problem Solving skills.
  • Strong skills in Javascript and ability to write well documented, clean JavaScript Code.
  • Very good understanding of ES6/ES7, JSX and Component Lifecycle.
  • Deep practical knowledge of native Javascript, ES6, understanding the internals of frameworks like ReactJS, Angular or any other view libraries.
  • Knowledge of modern authorisation techniques, such as JWT Tokens.
  • Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc.
  • Has strong communication skills and self-accountability.
Read more
Orion Infosolutions
Orion Infosolutions
Posted by Orion Infosolutions
Jaipur
1 - 3 yrs
₹1L - ₹4L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Orion InfoSolutions require IOS Developers for Jaipur branch. Requirement for IOS developers (Fresher’s and Experienced both can apply) -Vacancies - 4-5 -Experience - 1 -2year (Candidates must Completed their training for IOS development program) -Salary- Negotiable -Job location: Jaipur, Rajasthan. -Required education: Bachelor's. -Job Type: Full-time -Required language: English, Hindi -Website- www.orioninfosolutions.com Company address: S-3, Jharkhand Apartment, Jharkhand mode, Khatipura road, Jaipur
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos