Job Description
- We are looking for the Product Support Engineer with strong expertise in Networking.
- Experience working in Enterprise SD-WAN/Wi-Fi environments, docker and Kubernetes will be a good to have skill.
- Candidate should have exposer in working with global clients.
- Our platform is a network and infrastructure management platform. It delivers the modern collection, visualization, and integration capabilities required to transform raw network performance data into actionable, real-time insights.
- Should work as a member of the Support Team who would be responsible for working collaboratively and individually to solve customer issues in a fast-paced, ever-changing, and complex environment.
You will be expected to:
- Provide accurate and efficient support to our customers with software and operating systems by researching and identifying applicable solutions.
- Provide timely and clear communication to customers.
- Reproduce issues in local test environments.
- Confirm and report defects to the development team once the applicable analysis has been completed with the customer.
- Develop and write technical documentation for product solutions knowledge base.
- Provide product feedback from customers to product management, development and account team.
- Act as an SME for the team on any networking/SDWAN/SDN/WIFI related issues, whenever in need.
- Look at network performance issues such as availability, latency, utilization and throughput that gets reported by the customer and explain or prove them the reasons.
- Troubleshooting network problems and ultimately enhancing performance for users via performance tuning.
- Analyze for root cause analysis of problems which includes for enhancements.
- Train / Coach the team members on several networking concepts based on what is used in our product.
- Support new and existing client software installations over the phone as well as via web-conferencing (desktop sharing) within established SLA's and SLO's.
- Responsible for addressing customer issues and seeking a resolution and overall customer satisfaction.
- Applying OS, DB, hardware, and product updates to customers.
Requirements:-
Key technical expertise areas expected for this role:
- Detailed understanding OSI layers and its protocols like IP, TCP, UDP.
- Routing and switching protocol expertise like OSPF BGP STP VLAN.
- Knowledge on Advanced automation in Networking like SDN.
- Knowledge on SDWAN and Enterprise Wifi technologies.
- Knowledge on IPv6.
- Detailed knowledge on SNMP.
- Excellent communication skills and strong desire to work with customers (namely network engineers, network managers and server administrators).
- Exhibit good logical and analytical problem-solving skills.
- Ability to adapt quickly to changing, growth-oriented environment.
- Able to communicate technical information clearly and precisely to customers of varying technical knowledge levels.
- Exhibit initiative with new technical challenges as well as new technologies.
Good to have skills:
- Proficient with Linux OS (file and process management)
- BASH Shell Scripting
- SQL queries (mainly select and joint syntax)
- Ansible, docker Kubernetes kafka
- Understanding of PKI (Public key infrastructure)
Education and Experience:
- Bachelors or Master’s in computers or related field.
- Minimum 3+ years of product support experience with international clients

About Jeavio
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Assist in the hiring and recruitment process while gaining insights into human resource management. This internship is ideal for those interested in HR operations and employee management.
Benefits:
● Practical HR experience in recruitment and onboarding
● Skill development in employee engagement
● Exposure to professional hiring practices
Key Responsibilities:
✔ Assist in screening and interviewing candidates
✔ Support onboarding and documentation processes
✔ Manage HR operations and employee coordination
Requirements:
● Pursuing or completed a degree in HR or a related field
● Strong communication and organizational skills

- Lead the delivery of high quality, innovative, flexible and scalable technical solutions that meet business requirements.
- Design, Develop, Test and maintain software applications.
- Perform hands-on coding and provide thoughtful code reviews.
- Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies.
- Follow SCRUM Agile Development methodology
- Problem Solving and ability to present ideas - Self-motivated, Open-minded, User Focused, Adaptive.
- Generate guidelines for other web designers to match visual design intent.
- Experience in building web application using ReactJS as the frontend framework.
- Expertise in using JavaScript framework.
- Have worked on REST client and WebSockets
- Be able to write Unit tests using a framework like Jasmine, Enzyme etc.
- Have experience in using any of the Build scripts.
- Proficient understanding of GitHub or other version control systems
- Strong programming basics, with a clear understanding of Object-Oriented and Functional programming.
- Expert in developing backend application with RESTful API's Using Rest Framework
- Understanding creation of website layout/user interfaces by using standard HTML5, CSS3, jQuery.
- Experience in Bootstrap4 or CSS pre-processor like Less or Sass is desirable.
- Low-Latency UI, Page optimization, and bundle build + caching.
Key Responsibilities:
● Ensure performance, strategy and alignment of the company's revenue generating departments
● Establishing guiding sales organizational principles for managing performance
● Mapping key client and agencies in the region for pitching the company's advertising / marketing solutions
● Build trusted relationships, and clearly articulate key value propositions, process and performance for the region
● Manage team and ensure they learn and deliver the set KRA's
● Execute the sales strategies, manage sales sales territories and leverage the right resources to optimize the results
Our Ideal colleague:
● Has grown and managed ad sales revenues
● Is deeply networked with large clients, media / ad agencies in the region
● Is an excellent communicator and operates with lot of trust and confidence
● Strategically views the marketplace, analyzes opportunities and successfully manages the growth of a profitable content
business
● Wants to make an impact with work and right attitude
● Is a team player
Location - https://www.linkedin.com/feed/hashtag/?keywords=mohali&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Mohali
https://www.linkedin.com/feed/hashtag/?keywords=5daysworking&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#5daysworking
Job Description
- https://www.linkedin.com/feed/hashtag/?keywords=activedirectory&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#ActiveDirectory Domain, https://www.linkedin.com/feed/hashtag/?keywords=grouppolicies&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#GroupPolicies, https://www.linkedin.com/feed/hashtag/?keywords=domaincontroller&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Domaincontroller migration and upgrades.
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- https://www.linkedin.com/feed/hashtag/?keywords=microsoftexchange&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#MicrosoftExchange or https://www.linkedin.com/feed/hashtag/?keywords=office365&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Office365 messaging, https://www.linkedin.com/feed/hashtag/?keywords=outlook&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Outlook Configurations.
- Knowledge of Data https://www.linkedin.com/feed/hashtag/?keywords=backups&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Backups, Backup Strategies, Experience on https://www.linkedin.com/feed/hashtag/?keywords=backuptools&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#backuptools will be an additional advantage.
- Basic knowledge of https://www.linkedin.com/feed/hashtag/?keywords=routers&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Routers, https://www.linkedin.com/feed/hashtag/?keywords=firewalls&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Firewalls, NAT, https://www.linkedin.com/feed/hashtag/?keywords=vpn&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#VPN configuration https://www.linkedin.com/feed/hashtag/?keywords=sonicwalll&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Sonicwalll preferable.
- Knowledge and working experience on https://www.linkedin.com/feed/hashtag/?keywords=ticketingsystems&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#TicketingSystems & https://www.linkedin.com/feed/hashtag/?keywords=remoteadministration&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#RemoteAdministration tools.
- Good https://www.linkedin.com/feed/hashtag/?keywords=desktoptroubleshooting&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#DesktopTroubleshooting experience.
- https://www.linkedin.com/feed/hashtag/?keywords=antivirus&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#AntiVirus installations and https://www.linkedin.com/feed/hashtag/?keywords=troubleshooting&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Troubleshooting.
- Knowledge of https://www.linkedin.com/feed/hashtag/?keywords=dhcp&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#DHCP , https://www.linkedin.com/feed/hashtag/?keywords=dns&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#DNS Management.
- Ticketing tool and https://www.linkedin.com/feed/hashtag/?keywords=rmm&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#RMM tool https://www.linkedin.com/feed/hashtag/?keywords=labtech&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Labtech, https://www.linkedin.com/feed/hashtag/?keywords=kaseya&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Kaseya, https://www.linkedin.com/feed/hashtag/?keywords=autotask&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6830485845649215489">#Autotask (Experience preferred).
· Project Delivery:
Work independently in client facing situations as well as part of larger project teams in the design, development and implementation of new and improved business processes and enabling technology in Logistics, Supply Chain and IT transformation related projects.
Support business assessment and roadmaps for our client, advise clients on S/4HANA Supply Chain functionality & new features to overcome current challenges and/or optimize key business processes.
Lead/support implementation engagements using a deep knowledge of S/4HANA Supply Chain capabilities.
Demonstrate understanding of processes and best practices to help an organization improve outcomes.
Manage client stakeholders across the board and project team
CXO level stakeholder management (Client)
Monitor project financials and deliver against target profitability
· Networking and Business Development
Create and manage good independent relationships with clients and internal stakeholders
Support project and practice leadership in expanding opportunities with existing clients through proactive identification of pain points and innovative solutioning
Support practice leadership on solutioning for new business opportunities
Support pursuits related to S/4HANA Supply Chain opportunities by assisting Request for Proposals and/or Request for Information, supporting S/4HANA sales cycles
· Developing Thought Leadership and Assets
Support/develop cutting edge points of view/articles that drives equity in the market
Design and build assets that distinguish capabilities to drive additional business
· Knowledge Management
Strong contribution to knowledge sharing efforts, reviews and continually improves processes so that the team and firm capture and leverage knowledge
· People Management
Support internal capability development through robust training sessions (design curriculum/deliver sessions) for the practice.
Develop and expand S/4HANA Supply Chain professional skills through continual learning and “hands on” experience
Enable, mentor and coach colleagues in S/4HANA Supply Chain capabilities and best practices
Qualification-
MBA Preferred or Full time Graduate
Experience-
1- 15 years of relevant post qualification experience
Key Competencies and skills
· Domain knowledge in Supply Chain Management in the areas of Planning, Manufacturing & warehousing processes is a must
· Hands on experience on Available to Promise, Global ATP, Demand Driven MRP and PPDS
· Experience with inter- and intra-company processes: Make-To-Order and Engineer-To-Order
Understanding and experience of SCM related customizing and developments
Business Development Executive Responsibilities:
- Familiarize yourself with all products and services offered by our company.
- Procuring new clients through direct contact, Upwork, Freelancer, Fiver
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Business Development Executive Requirements:
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.

The Role:
The Digital Marketing Analyst will oversee and execute on paid search (Google, Bing), SEO and other
paid digital channels. This role requires strong analytical skills, attention to detail, a focus on continuous
optimization, and reports to the Paid Search Manager. If you are a results-oriented digital marketing
expert who thrives on using data to make decisions that drive revenue, this may be the role for you.
Responsibilities
• Day-to-day management of large-scale SEM campaigns in Google and Bing, including campaign
planning, execution, budget management, performance analysis and campaign optimization.
• Focus on driving account optimization including improving the structure and targeting (geo,
demographic, day-parting, keyword, audience), ad copy testing, quality score improvement and
keyword expansion.
• Deep understanding of digital marketing KPIs, and ability to communicate results and key
learnings to senior management, cross-functional team, and other stakeholders.
• Provide daily, weekly, and monthly analysis of program progress and results, including key
milestones and metrics and meet all ongoing reporting requirements as needed to keep team
and customers informed.
• Identify new opportunities to drive revenue & profitability through paid media. Bring leadership
with new growth ideas and drive the implementation to drive the business - including but not
limited to testing new tactics and approaches that will deliver order growth and cost-efficiency.
• Work closely with the Paid Search Manager and vendors to ensure appropriate support, and to
keep updated of product releases and new available features.
• Stay current on SEM and SEO strategies, best practices, competitive landscape, and keyword
ecosystem.
• Monitor organic traffic, search results and keyword rankings and regularly conduct keyword
research.
• Perform competitive analysis and distinguish gaps in our website content and conduct keyword
research regularly.
• Manage backlinks to build domain authority.
Qualifications
• 2+ years of experience managing large-scale paid marketing campaigns.
• Experience with Google AdWords, Google Analytics and SEO.
• Experience using bid management platforms and algorithms.
• Strong understanding and experience with tCPA, DDA, and capabilities of Google and Bing as it
relates to SEM and Shopping campaigns
• Highly attentive to detail, strong problem-solving skills, and analytical mind-set and superior
initiative.
• Be self-motivated, able to initiate and execute on new ideas, employ senior leadership in your
ideas, and see projects through from start to finish.
• Advanced Microsoft Excel skills: Pivot tables, charts, and advanced functions.
• Excellent communication skills.
• Bachelor's degree required or equivalent experience; quantitative/business field (marketing,
math, statistics, economics, business administration, etc.) a plus.
• Bonus: experience using the Adobe Creative Suite, with a focus on Photoshop





• Excellent understanding of machine learning techniques and algorithms, such as SVM, Decision Forests, k-NN, Naive Bayes etc.
• Experience in selecting features, building and optimizing classifiers using machine learning techniques.
• Prior experience with data visualization tools, such as D3.js, GGplot, etc..
• Good knowledge on statistics skills, such as distributions, statistical testing, regression, etc..
• Adequate presentation and communication skills to explain results and methodologies to non-technical stakeholders.
• Basic understanding of the banking industry is value add
Develop, process, cleanse and enhance data collection procedures from multiple data sources.
• Conduct & deliver experiments and proof of concepts to validate business ideas and potential value.
• Test, troubleshoot and enhance the developed models in a distributed environments to improve it's accuracy.
• Work closely with product teams to implement algorithms with Python and/or R.
• Design and implement scalable predictive models, classifiers leveraging machine learning, data regression.
• Facilitate integration with enterprise applications using APIs to enrich implementations

