Customer Sales Associate

Want to work on exciting GenAI projects for Fortune 500 companies across multiple sectors? Then read on..

About Company:

CSG is a multi-national company having a presence in 20 countries with 1600+ Engineers. Company works with more than 40 Fortune 500 customers such as Sony, Samsung, ABB, Thyssenkrup, Toyota, Mitsubishi and many more.

Job Description:

We are looking for a talented Generative AI Developer to join our dynamic AI/ML team. This position offers an exciting opportunity to leverage cutting-edge Generative AI (GenAI) technologies to drive innovation to solve real world problems. You will be responsible for developing and optimizing GenAI-based applications, implementing advanced techniques like Retrieval-Augmented Generation (RAG), RIG (Retrieval Interleaved Generation), Agentic Frameworks and vector databases. This is a collaborative role where you will work directly with customers cross-functional teams to design, implement, and optimize AI-driven solutions. Exposure to cloud-native AI platforms such as Amazon Bedrock and Microsoft Azure OpenAI is highly desirable.

Key Responsibilities

Generative AI Application Development:

Design, develop, and deploy GenAI-driven applications to address complex industrial challenges.

Implement Retrieval-Augmented Generation (RAG) and Agentic frameworks

Data Management & Optimization:

Design and optimize document chunking strategies tailored to specific datasets and use cases.

Build, manage, and optimize data embeddings for high-performance similarity searches across vector databases.

Collaboration & Integration:

Work closely with data engineers and scientists to integrate AI solutions into existing pipelines.

Collaborate with cross-functional teams to ensure seamless AI implementation.

Cloud & AI Platform Utilization:

Explore and implement best practices for utilizing cloud-native AI platforms, such as Amazon Bedrock and Azure OpenAI, to enhance solution delivery.

Continuous Learning & Innovation:

Stay updated with the latest trends and emerging technologies in the GenAI and AI/ML fields, ensuring our solutions remain cutting-edge.

Requirements:

The ideal candidate will have strong experience in Generative AI technologies, particularly in the areas of RAG, document chunking, and vector database management. They will be able to quickly adapt to evolving AI frameworks and leverage cloud-native platforms to create efficient, scalable solutions. You will be working in a fast-paced and collaborative environment, where innovation and the ability to learn and grow are key to success.

- 3 to 5 years of overall experience in software development, with 3 years focused on AI/ML.

- Minimum 2 years of experience specifically working with Generative AI (GenAI) technologies.

- Python, PySpark and SQL knowledge is necessary for tasks

- Proven ability to work in a collaborative, fast-paced, and innovative environment.

Technical Skills:

- Generative AI Frameworks & Technologies:

- Expertise in Generative AI frameworks, including prompt engineering, fine-tuning, and few-shot learning.

- Familiarity with frameworks such as T5 (Text-to-Text Transfer Transformation), LangChain, Lang Graph, Open-source tech stalk Ollama, Mistral, DeepSeek.

- Strong knowledge of Retrieval-Augmented Generation (RAG) for combining LLMs with external data retrieval systems.

Data Management:

- Experience in designing chunking strategies for different datasets.

- Expertise in data embedding techniques and experience with vector databases like Pinecone, ChromaDB etc

- Programming & AI/ML Libraries:

- Strong programming skills in Python.

- Experience with AI/ML libraries such as TensorFlow, PyTorch, and Hugging Face Transformers.

Cloud Platforms & Integration:

- Familiarity with cloud services for AI/ML workloads (AWS, Azure).

- Experience with API integration for AI services and building scalable applications.

- Certifications (Optional but Desirable):

- Certification in AI/ML (e.g., TensorFlow, AWS Certified Machine Learning Specialty).

- Certification or coursework in Generative AI or related technologies.

Role/Designation : Relationship Manager

   Reporting Manager : City Head      

Location : Thane east mumbai

   Roles & Responsibilities:

• Recruiting and Managing team of financial advisors/agents.

• Managing the complete life cycle of financial advisors/agents e.g., Meeting and interacting with them on regular basis

• Training the financial advisors/agents on our app for servicing their customers in most efficient and effective manner

• Driving partners for higher productivity and focus on renewals and ensuring that focus is not diluted.

• Achievement of Monthly/Quarterly/Yearly targets as assigned by the manager/organization from time to time.

• Understanding and aligning with company’s policies and ensure full compliance.

• Maintaining the highest level of business hygiene.

• Identifying new approaches to enhance reach and generate more sales in the assigned region.

• Working on distribution of Motor, Life & health Insurance and loans, credit card, NPS, etc and products as and when introduced by the organization.    

Desired Profile:

• Education - Full time HSC or Graduation.

• Experience - 1+ year of experience in Sales and BD in Insurance Industry.

• Knowledge - In-depth understanding of business context. Understanding of Insurance and Financial products is an added advantage.

• Exposure - Familiarity with all types of insurance plan and financial products (Life, Health, Motor,)

• Communication - Excellent verbal and written communication skills and ability to liaise with multiple stakeholders.

• IT Skills - Proficient with Microsoft Office Suite or related software.

Interested Candidates can apply on below link : https://idreamcareer.keka.com/careers/jobdetails/79881

We are looking for a dynamic and driven Sales & Operations Manager to lead both pre- and post-sales processes for our Counselling as a Service (CaaS) business line. This role is pivotal in ensuring seamless coordination between clients, internal teams, and our career counselors' community. You will act as the bridge between sales execution, operational delivery, and client success.

Key Responsibilities

🔹 CaaS Sales (Pre-Sales & Closures):

• Drive end-to-end sales cycles – from client engagement, need identification, proposal creation to closure

• Collaborate with the Business Development team to convert qualified leads into long-term partnerships

• Understand client objectives and map offerings to deliver tailored career guidance solutions

🔹 CaaS Post-Sales Operations:

• Lead client onboarding and post-sales documentation

• Coordinate deployment of career guidance product for individual counsellors

• Monitor program delivery, timelines, and quality of service

🔹 Tech & Cross-functional Liaison:

• Coordinate with the tech team for deployment, issue resolution, and feature feedback

• Act as the SPOC between client expectations and internal teams (content, tech, counselor engagement)

🔹 Counselor Engagement:

• Work closely with the Community Manager to onboard, brief, and align counselors for specific client engagements

• Track counselor performance, share feedback loops, and build a culture of responsiveness.

What We’re Looking For

• 2-4 years of experience in B2B/B2C Sales and Operations roles, preferably in edtech or services industries

• Strong project management and multi-stakeholder coordination skills

• Excellent communication and presentation skills

• Ability to work in a fast-paced, outcome-oriented environment

• Experience with CRM tools, Excel/Sheets, and basic tech ticketing systems

Nice to Have

• Exposure to career guidance, education, or school/college ecosystem

• Prior experience managing freelance/contractual teams or communities

Why Join Us?

At iDreamCareer, you’ll be part of a mission to democratize career guidance for millions. This role gives you an opportunity to shape the future of career decisions by blending data, technology, and human empathy.

We are seeking a dynamic and experienced Business Solutions Manager to lead our customers across

the globe in the telecom industry. The ideal candidate will play a key role in driving business growth by

providing strategic solutions to clients, overseeing technical pre-sales activities, and ensuring effective

collaboration between sales and technical teams.

Major Areas of Responsibilities

• Determines customers’ products needs and desires by market research. Well versed

with defining Product Definition Documents

• Recommends the nature and scope of present and future product lines by reviewing

product specifications and requirements; appraising new product ideas and/or product

• Assesses market competition by comparing the company’s product to competitors’

products

• Provides source data for product line communications by defining product marketing

communication objectives

• To increase market share, work closely with sales team to develop product sales

strategies.

• Provides information to management by preparing short-term and long-term product

sales forecasts and special reports and analyses; answering questions and requests

• Help sales to close deal by providing solution based on company’s product offering

• Brings new products to market by analyzing proposed product requirements and

product development programs; preparing return-on-investment analyses; establishing

time schedules with Technology team

• Determines product pricing by utilizing market research data; reviewing production and

sales costs; anticipating volume; costing special and customized orders

• Maintain and Upgrade professional and technical knowledge

• Contributes to team effort by accomplishing related results as needed.

• Some technical knowledge is preferable in the Mobile domain.

Qualification:

 Bachelor’s Degree or Higher

 In-depth understanding of telecommunications products, services, and solutions.

 Familiarity with network architecture, mobile technologies, and emerging telecom

trends.

 Certifications

 Proven track record in pre-sales activities, including solution design, proposal

development, and client presentations.

 Ability to translate technical features into business benefits for clients.

 Experience in leading and managing a pre-sales team.

 Strong leadership and team collaboration skills.

 5+ years of experience in RFP management.

Knowledge & Skills required:

 Technical Aptitude

 Communications & Interpersonal Skills

 Sales Acumen

 Presentation Skills

 Analytical and Problem-Solving Skills

 Team Collaboration

 Negotiation and Contract Management

 Innovation & Strategic Thinking

 Product Knowledge

 Market Awareness

 Understanding of Business Process

 Tech-Savviness - Eg - CRM's, Tools

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

Role and responsibilities:

• Develop recruitment goals and objectives.
• Develop sustainable recruiting strategy based on our goals and needs.
• Source passive candidates
• Search resume databases for the most fit candidates
• Communicate with Hiring Managers
• Determine the effectiveness and success of current recruiting plans and strategies.
• Write and proofread job descriptions.
• Recommend new sources for active and passive candidate recruiting.
• Build talent networks to find qualified active and passive candidates.
• Use multi-channel approach to recruit.
• Evaluate which sources bring best candidates.
• Identify key recruiting KPIs.
• Plan and implement a Recruitment Marketing and Employer Branding strategy to attract high quality applicants.
• Review applicants to evaluate if they meet the position requirements.
• Interview candidates following company's rules and regulations.
• Adhere to laws, rules, and regulations.
• Adhere to personal data privacy regulations.
• Responsible for end-to-end recruitment activities.
• Responsible for hiring decisions Offer Negotiation / DOJ negotiations / Notice period Negotiations with candidates.
• Rich experience in technical/Non-technical hiring across all levels (junior, middle & senior)

Headquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.

The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.

As an Onboarding Specialist, you will be responsible for owning and managing customer relationships from registration/ sign-up through successful conversion/ transaction.

• Guiding new customers through the onboarding process
• Ensuring bona fide users enjoy a seamless journey
• Interacting with the users through chat, email and voice upholding the highest standard of communication and courtesy
• Executing initiatives that center around compliance and regulatory requirements
• Working cross-functionally with marketing, product, sales, and support teams to improve the onboarding process

Desired Candidate Profile

• 1-2 years of experience in sales, CRM or as onboarding specialist
• Excellent oral and written communication skills, with proficiency in English and any second language
• Exceptional organisational skill
• Excellent creative and critical thinking skills
• Adaptability and flexibility with the willingness and ability to shift strategies on a dime to meet the needs of our customers
• Proven ability to manage multiple complex customer journeys at once