Customer Care Representative

We are seeking a talented UiPath Developer with experience in Python, SQL, Pandas, and NumPy to join our dynamic team. The ideal candidate will have hands-on experience developing RPA workflows using UiPath, along with the ability to automate processes through scripting, data manipulation, and database queries.

This role offers the opportunity to collaborate with cross-functional teams to streamline operations and build innovative automation solutions.

Key Responsibilities:

• Design, develop, and implement RPA workflows using UiPath.
• Build and maintain Python scripts to enhance automation capabilities.
• Utilize Pandas and NumPy for data extraction, manipulation, and transformation within automation processes.
• Write optimized SQL queries to interact with databases and support automation workflows.

Skills and Qualifications:

• 2 to 5 years of experience in UiPath development.
• Strong proficiency in Python and working knowledge of Pandas and NumPy.
• Good experience with SQL for database interactions.
• Ability to design scalable and maintainable RPA solutions using UiPath.

• Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
• Talent management: Permanent, contract, temporary and graduate trainees
• Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
• Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
• Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
• Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
• Other: Liability management and remediation tracking

The IT asset manager will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
• Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
• Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
• Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
• Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
• Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
• Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
• Provide access to technology asset data in support of essential activities required to support the effective running of the business.
• Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
• Managing the deployment and collection of devices and other hardware assets to the associates or offices.

The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:

• Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
• Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strategic relationship management — Includes working with vendors during compliance audits
• Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges

The Hardware asset manager must have the following skills:

• Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
• Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
• Strong analytical, data processing and problem-solving skills
• Proficiency in process formulation and improvement
• Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
• Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.

The Hardware asset manager must have in-depth knowledge and experience of the following:

• Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
• Policy, process, and procedure development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
• Data processing, analysis and quality management tools
• Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle

Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.

The following experience is considered essential:

• A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
• Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
• Atleast 16 years of experience with IT, enterprise asset management or information management
• Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Demonstrated experience in liaising with middle and senior management
• Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.

The following experience is considered desirable, but not mandatory:

• 13+ years of experience working in the working in a large IT/ITeS organization
• 13+ years of experience in managing external IT service providers handling digital technology assets
• Experience with ServiceNow platform

This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.

The following certifications are considered desirable, but not mandatory:

• ITIL v3 Foundation certification
• Certified IT Asset Manager
• COBIT 5 Foundation

• An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
• Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences. 

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially. 

At Amagi, our CRM Platform is key to our continued growth. The success of our sales, marketing and customer onboarding teams is dependent on the success of our Salesforce CRM platform setup and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Architect, Staff Software Engineer, Software Tech Lead

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Evaluating Salesforce Standard vs Custom solutions and guide the team.
• Lead the Salesforce implementation related to marketing, sales and order management processes.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience in Salesforce development and architecture
• Implementation experience with Sales Cloud, Service Cloud, Marketing Cloud and/or Revenue Cloud.
• Hands-on with experience with Apex, Lightning web component and REST API programmatic solutions.
• Strong command of Salesforce best practices
• Strong web development skills (JavaScript, HTML, CSS).
• Experience developing the usage/subscription based billing for SaaS products.
• Salesforce certifications
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Knowledge of Finance & Operations concepts
• Salesforce integration experience with NetSuite, Jira etc.

Nest is a gamified investment platform for the next-generation and young millennials of the world, to invest, play and earn returns more than a regular savings bank account. The world of gaming is merging with finance to offer a more immersive user experience and help users learn how to manage their money. We’re creating a new breed of asset managers and fin-fluencers with Nest.

We are seeking a dedicated Golang developer to join our growing company.

You will collaborate with other technical staff to deliver and maintain a fully-functional mobile application. We hope you can put your passion for software engineering to work for creating highly immersive user applications.

Your duties will include maintaining code repositories via GitHub and internal server storage modules.

Responsibilities

Below are some of the responsibilities a Golang developer is expected to undertake in their position:

• Implement AWS containers to support Go implementation and successful repository maintenance
• Utilize Kubernetes to ensure successful application development, deployment, and scaling
• Implement Docker for smaller-scale applications that require simpler deployments
• Employ Linux Terminal command structures to allow easy back-end operations for less-expert technical staff
• Structure our user interface with React and ensure REST API access is available for enterprise-grade finance customers on-demand
• Collaborate with other technical staff to ensure consistent and smooth DevOps workflows
• Choose and implement other JavaScript libraries that will optimize performance without sacrificing security and base functionality
• Manage multiple projects within reasonable design specifications and budget restrictions
• QA design for errors
• Implement feedback and changes whenever possible
• Create visualizations that convey accurate messaging for the project.

Job Qualifications and Skill Sets

Bachelor’s degree in computer science, IT, or a related field, such as programming. Other critical skills required are:

• Provable proficiency in Go programming
• Excellent written and verbal communication skills
• Minimum of two years’ experience working in programming or information technology
• Attention to detail and Knowledge in Java is recommended
• Portfolio of work with examples that showcase technical skill
• Strong analytical skills
• Time management and organizational skills
• Knowledge of Go templating, common frameworks, and tools
• Experience working with a team

What you’ll receive

• A compensation competitive to premier firms
• Incredible learning and exposure to every aspect of a funded financial startup as an early member, working directly with the founders.
• Recognition and experience of working on a platform with an exponential user growth curve.
• A fun and receptive work culture which promises to never get mundane!
• If you love party, it is on us!

• 2-7 years of experience in Mobile application development domain
• A minimum 2 years of React native production level dev experience
• At least 2 React native published apps
• A firm grasp of the JavaScript language and its nuances, including ES6+ syntax
• An expert level knowledge of React Native, Redux, Rx & related stack
• An excellent knowledge of Tools
• Some native Android & iOS development experience (preferable)

• Primary Skills: Xamarin and  WPF
• Mandatory skill: Xamarin. Forms & WPF
• Experience in designing and developing Xamarin applications (mainly xamarin forms).
• Good knowledge of C#.Net.
• Understanding and implementation of MVVM design pattern.
• Good to have knowledge in other design patterns as well.
• Experience with Agile/ mobile dev-ops methodologies.
• Passionate about advancements in technologies
• Looking Candidate who has H1 & B1  valid Visa only, candidate need to travel to US immediately if shortlisted