Customer Care Representative

Job Description:

As per our conversation, please find below the job description for your review. 

·       Strong written/verbal communication skills

·       Minimum 5-14 Years of Core Java Programming with Collections Framework, Concurrent Programming, Multi-threading (Good knowledge in Executor service, Forkjoin pool and other threading concepts)

·       Good knowledge of the JVM with an understanding of performance and memory optimization.

·       Extensive and expert programming experience in JAVA programming language (strong OO skills preferred).

·       Excellent knowledge on collections like, Array List, Vector, LinkedList, HashMap, Hash Table, HashSet is mandate.

·       Exercised exemplary development practices including design specification, coding standards, unit testing, and code-reviews.

·       Expert level understanding of Object-Oriented Concepts and Data Structures

·       Good experience in Database (Sybase, Oracle, or SQL Server) like indexing (clustered, non clustered), hashing, segmenting, data types like clob / blob, views (materialized), replication, constraints, functions, triggers, procedures etc.

·       While you may already know about Wissen and the company history, here is a quick rundown for you.

Job Description for Business Development

We are seeking an experienced and dynamic Business Development to join our team in the Furniture/Fixture Retail Industry. The ideal candidate will have 3 to 4 years of relevant experience and a proven track record in sales and business development. This role will focus on identifying new business opportunities, building relationships with key stakeholders, and driving revenue growth.

Key Responsibilities:

• Identify and target potential clients within the Furniture, Fixture Retail sectors.
• Develop and implement strategies to acquire new business and expand the company’s market presence.
• Create detailed business development plans, set objectives, and track progress against targets.
• Drive sales efforts to meet and exceed revenue goals.
• Prepare and deliver compelling sales presentations and proposals tailored to client needs.
• Negotiate contracts, pricing, and terms with clients to secure profitable deals.
• Build and maintain strong, long-lasting relationships with existing and potential clients.
• Understand client needs and work closely with internal teams to provide tailored solutions.
• Act as the main point of contact for client inquiries, ensuring high levels of client satisfaction.
• Conduct market research to identify industry trends, competitor activities, and emerging opportunities.
• Analyze market data to understand customer needs and preferences, and adapt strategies accordingly.
• Monitor industry developments and suggest innovative ideas to stay ahead of the competition.
• Work closely with the design, production, and operations teams to ensure smooth project execution.
• Collaborate with marketing to develop promotional materials and campaigns that support business development efforts.
• Maintain accurate records of sales activities, client interactions, and business development progress.
• Prepare regular reports and presentations for management, highlighting achievements, challenges, and future strategies.

Key Skills and Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3 to 4 years of experience in Business Development or Sales within the Furniture, Fixture Retail Industry, advertisement industry, event management industry.
• Proven track record of achieving sales targets and driving revenue growth.
• Strong negotiation, communication, excel and presentation skills.
• Excellent relationship-building abilities with a client-focused approach.
• Ability to work independently and as part of a team, with strong organizational skills.

A proficient, independent contributor that assists in technical design, development, implementation, and support of data pipelines; beginning to invest in less-experienced engineers.

Responsibilities:

- Design, Create and maintain on premise and cloud based data integration pipelines. 
- Assemble large, complex data sets that meet functional/non functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources.
- Build analytics tools that utilize the data pipeline to provide actionable insights into key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Create data pipelines to enable BI, Analytics and Data Science teams that assist them in building and optimizing their systems
- Assists in the onboarding, training and development of team members.
- Reviews code changes and pull requests for standardization and best practices
- Evolve existing development to be automated, scalable, resilient, self-serve platforms
- Assist the team in the design and requirements gathering for technical and non technical work to drive the direction of projects

Technical & Business Expertise:

-Hands on integration experience in SSIS/Mulesoft
- Hands on experience Azure Synapse
- Proven advanced level of writing database experience in SQL Server
- Proven advanced level of understanding about Data Lake
- Proven intermediate level of writing Python or similar programming language
- Intermediate understanding of Cloud Platforms (GCP) 
- Intermediate understanding of Data Warehousing
- Advanced Understanding of Source Control (Github)

• Collaborate with the business teams to understand the data environment in the organization; develop and lead the Data Scientists team to test and scale new algorithms through pilots and subsequent scaling up of the solutions
• Influence, build and maintain the large-scale data infrastructure required for the AI projects, and integrate with external IT infrastructure/service
• Act as the single point source for all data related queries; strong understanding of internal and external data sources; provide inputs in deciding data-schemas
• Design, develop and maintain the framework for the analytics solutions pipeline
• Provide inputs to the organization’s initiatives on data quality and help implement frameworks and tools for the various related initiatives
• Work in cross-functional teams of software/machine learning engineers, data scientists, product managers, and others to build the AI ecosystem
• Collaborate with the external organizations including vendors, where required, in respect of all data-related queries as well as implementation initiatives

Key Responsibilities

The Candidiate is responsible for driving the success of LoyaltyXpert’s Services & brand promise in the Indian Market. This person will:

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (LinekdIn, Twitter, Facebook etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Skills: Node.js, React.js, MongoDB, Express JS, HTML, CSS, .

Requirements:

• Should have experience on Node.js and frameworks available for it, such as Express or StrongLoop. Preferably Express.
• Should have experience in building Rich UI components with React.js.
•  Should have hands on experience on MongoDB.  
• Strong understanding of JavaScript, its quirks and workarounds.
• Knowledge of ES6, ES7 and Object-oriented and functional programming.
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Should have experience in working on Linux (Ubuntu) Environment and basic linux commands.
• Proficient understanding of code versioning tools, such as Git.
• Good to have knowledge on Redis DB.
• Good understanding of browser rendering behavior and performance.
• Good to have exposure working in an agile development environment

Enpass Technologies Pvt. Ltd. (Gurugram) is seeking for an experienced Windows C++ GUI software developer. We have a product for securely managing the credentials across platforms through a native productivity app, GUI of which is written in Qt toolkit and we are looking for a talented, enthusiastic developer for the same.

JOB RESPONSIBILITIES:

• Design, build, and maintain efficient, reusable, and reliable Windows Qt/QML/C++ code.

• Implement performance and quality modules.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization, and automatization.

• Collaborate with cross- functional teams to define, design, and ship new features.

MUST HAVE SKILLS (Please do not apply if you do not fullfill this criteria):

* Desktop Applications using QT/Qml in Windows Environment

* Minimum 1 Year experience in Windows UWP development

• 4-6 yrs experience in C++11 or C++14 standerd.

• Very good knowlege of STL.

• Experience of Multithreading in ANSI C++

• Practical experience in Win32 apis.

• Basics of socket programming and inter process communication.

• Good understanding of REST apis and internet protocols in general.

• Must be able to write unit test.

GOOD TO HAVE SKILLS

* Experience with development of Qt Quick Controls 2 based applications

* Experience in software development for mobile or tablet devices

• Familiarity with Cryptography basic concepts.

• Familiarity with agile processes and development / SW quality practices such as code reviews.

• Expertise on methods and tools for CI and test automatization.

• Build distributable packages (msi or wix).