Assistant Sales Manager

Job Title: Principal Backend Engineer

Experience: 7+ Years

Location: Panchkula (Onsite)

📍 Office will move to IT Park, Chandigarh from February

Work Mode: Onsite | 5 Days a Week

About the Role

We are looking for a Principal Backend Engineer to architect, scale, and lead the development of robust backend systems. This is a hands-on leadership role where you’ll drive technical decisions, mentor engineers, collaborate closely with clients and product teams, and help modernize platforms using scalable architectures and emerging technologies, including AI/ML where relevant.

Tech Stack

• Backend: PHP (Laravel / CodeIgniter), Node.js
• Databases: MySQL, MongoDB
• Architecture: Microservices / Modular Monolith
• Cloud (Good to Have): AWS / GCP

Key Responsibilities

Backend Architecture & Development

• Own and evolve backend architecture across PHP and Node.js services
• Design and review scalable, maintainable systems (microservices or modular monoliths)
• Manage and optimize integrations across MySQL and MongoDB (data modeling, indexing, performance tuning)

Technical Leadership

• Lead system design discussions, architecture reviews, and code quality initiatives
• Establish backend development standards, best practices, and documentation
• Mentor mid and senior engineers on design patterns, testing strategies, and CI/CD pipelines
• Drive decisions around refactoring legacy systems and platform modernization

Client & Stakeholder Communication

• Act as the technical SPOC for backend architecture and integrations
• Translate business and product requirements into technical solutions
• Explain trade-offs, constraints, and backend workflows to non-technical stakeholders
• Present PoCs and technical approaches confidently to clients

AI & ML Integration (Strategic / Optional)

• Identify backend use cases for AI such as personalization, recommendations, fraud detection, or data enrichment
• Design backend APIs, services, or cron jobs that interact with AI/ML models
• Collaborate with data teams and stay updated on AI tools/APIs (e.g., OpenAI, LangChain)

Scalability, Security & Performance

• Ensure API security, role-based access control, and rate limiting
• Optimize system performance using caching, queues, and query optimization
• Plan and support horizontal/vertical scaling on cloud infrastructure

What We’re Looking For

• 8+ years of backend development experience in PHP and/or Node.js
• Strong expertise in database design (MySQL & MongoDB)
• Proven experience leading architecture decisions and mentoring engineers
• Ability to clearly communicate technical concepts to clients and stakeholders
• Proactive mindset toward scalability, performance, and system resilience
• Bonus: Experience or curiosity around AI APIs and real-world AI integration

Why Join uEngage?

• Work on high-impact systems used by thousands of users
• Collaborate with product, design, data, and client teams
• High ownership and freedom to architect and innovate
• Competitive compensation and a collaborative work culture

About Certa

Certa is a leading provider of AI-powered third-party risk management and workflow automation

solutions. Our platform streamlines compliance, onboarding, and governance for the world’s

most complex enterprises—using no-code tools and advanced AI capabilities, including AI

agents that accelerate and automate decision-making across workflows.

Role Overview

We are looking for a Technical Product Manager to own and advance Certa’s platform

integrations. This is a critical, senior role for a candidate with a genuine AI builder mindset

-someone who can rapidly prototype, build AI agents independently, and drive the architecture

for exposing Certa’s internal APIs externally. You will work at the intersection of product, AI, and

integration strategy, partnering closely with engineering, design, and client-facing teams to

translate complex requirements into scalable platform capabilities.

Key Responsibilities:

1. Bring an AI builder mindset: rapidly prototype, iterate, and ship AI agents and agentic

workflows that streamline platform operations and exception handling

2. Collaborate with engineering to design scalable, extensible integration frameworks

supporting third-party lifecycle management

3. Partner with the AI team to embed LLM models, generative AI, and prompt engineering

into core platform workflows

4. Translate business and user requirements into precise technical product features, API

specs, and documentation

5. Engage clients and internal stakeholders to identify pain points and shape high-impact

platform features

6. Maintain technical product artifacts, database schemas (e.g., JSON), and configuration

models with a deep understanding of the full SDLC

Required Qualifications:

1. 4-8 years of product management experience in a B2B SaaS platform or tech company,

preferably in a startup environment

2. Strong technical background in APIs (REST/GraphQL), database schemas, JSON, and

a holistic understanding of how software components communicate across the SDLC

3. Demonstrated AI builder mindset with hands-on experience in rapid prototyping, LLM

models, generative AI, prompt engineering, and agentic workflows

4. Proven ability to build AI agents or automation tools independently- not just manage their

development

5. Experience working with engineering in Agile environments and comfort translating

technical concepts for non-technical stakeholders

6. Thrives in fast-paced, ambiguous environments; demonstrates strong accountability,

ownership, and a deep product mindset

7. Strong communication, prioritization, and execution skills

Preferred Qualifications

1. Familiarity with no-code/low-code platforms or enterprise AI tools

2. Prior experience with API integration platforms, enterprise workflow automation, or iPaaS solutions

3. Exposure to vendor management, procurement, or third-party compliance systems

4. Background in a startup or high-growth B2B product company with experience

navigating ambiguity at speed

Why Join Us?

•Be at the forefront of AI-led innovation in third-party management

•Take ownership of a critical platform area while receiving mentorship to grow into a senior PM role

•Fully remote team with an inclusive, transparent culture

•Work on meaningful challenges with a high-performing, collaborative team

Position: CRM and Customer Service Associate (Loyalty Program) Fashion Industry

Location Gurgaon

Experience 3-6 year

Industry: Fashion/apparel/Leather

Qualifications: Bachelor degree in Marketing, Business Administration, or a related field

We are seeking a detail-oriented and proactive CRM Associate to join our team. This role involves calling customer, managing customer data, analyzing customer behavior, and implementing strategies to enhance customer relationships and drive retention. The ideal candidate will collaborate with marketing, sales, and product teams to execute effective campaigns and improve overall customer experience using CRM tools. This position will be reporting to marketing and working closely with operations for our brand.

Key Responsibilities:

1. Customer Data Management:

·         Maintain and update the CRM database to ensure data accuracy and consistency.

·         Segment customer data to enable targeted and personalized marketing efforts.

·         Monitor customer interactions to keep profiles current and actionable.

2. Campaign Management:

·         Plan and execute CRM-driven campaigns across email, SMS, and other communication channels.

·         Optimize campaigns through A/B testing, personalization, and automation.

·         Track and analyze campaign performance to provide actionable insights.

3. Customer Engagement and Retention:

·         Develop and implement customer loyalty programs and initiatives.

·         Identify and address customer pain points to improve satisfaction.

·         Assist in resolving customer queries or concerns through CRM platforms.

4. Analytics and Reporting:

·         Analyze customer data to uncover trends, preferences, and opportunities.

·         Prepare detailed reports on customer engagement, retention, and campaign ROI.

·         Provide recommendations to enhance the customer lifecycle journey.

5. Collaboration and Coordination:

·         Work closely with marketing, sales, and IT teams to align CRM efforts with broader business goals.

·         Coordinate with vendors and software providers for CRM platform updates and improvements

6. Customer Interaction and Support:

·         Provide exceptional service through various channels (phone, email, chat, social media) while maintaining a professional and courteous tone.

·         Address customer inquiries regarding products, orders, warranties, and repairs efficiently and accurately.

7. Skill Required:

·         experience in a CRM role or a similar position. • Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho, etc.).

·         Strong analytical skills and the ability to interpret data effectively.

·         Excellent communication and interpersonal skills.

·         Knowledge of email marketing and customer segmentation techniques.

·         Familiarity with marketing automation tools and platforms.

·         Experience with loyalty programs or customer retention strategies.

Mail updated resume with salary details-

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

About the Role :

 We are looking for an experienced Senior Network Engineer with a good background in Ansible to join our team. The ideal candidate will involve in implementation, and management of advanced network infrastructures, focusing on automation and optimization.

Key Responsibilities:

·         Managing network infra with 24/7 support environment and provide 99% network up time 

·         Managing & Troubleshooting of LAN, VLAN, Web filter, IP routing, LACP, Wireless & WAN networks

·         Hands on experience on Palo Alto firewalls, Cisco switches, HP Procurve, Aruba Wireless

·         Good to have knowledge on F5 load balancer, ClearPass, Aruba Wireless IAP/ Controller based Radius Integration

·         Develop, test, and maintain Ansible for network automation.

·         Monitor network performance and implement improvements.

·         Troubleshoot and resolve advanced network issues.

·         Collaborate with cross-functional teams to ensure network reliability and security.

·         Mentor junior network engineers and provide technical guidance.

Maintain comprehensive network documentation and ensure compliance with industry standards.

Qualifications:

·         Bachelor’s degree in computer science, Information Technology, or a related field.

·         Extensive experience as a Network Engineer, with a focus on senior-level responsibilities.

·         Knowledge in Ansible for network automation.

·         Deep understanding of network protocols (e.g., TCP/IP, BGP, OSPF).

·         Experience with network hardware (e.g., routers, switches, firewalls).

·         Proficiency in Cisco Meraki configuration and management.

·         Expert-level knowledge of Palo Alto firewalls.

·         Strong problem-solving and communication skills.

·         Relevant certifications (e.g., CCNA, CCNP, CPNSA) are highly desirable.

·         Experience with other automation tools (e.g., Terraform, Puppet).

Preferred Skills:

·         Experience with cloud networking (e.g., AWS, Azure).

·         Knowledge of network security best practices.

·         Knowledge in scripting languages (e.g., Python, Bash).

·         Experience with network monitoring tools (e.g., Nagios, SolarWinds).

·         Understanding of SDWAN (Software-Defined Networking) technologies.

·         Knowledge of containerization and orchestration (e.g., Docker, Kubernetes).

·         Experience with VPN and remote access solutions.

·         Familiarity with ITIL processes and frameworks.

Responsibilities

• Develop quality software and web applications
• Analyse and maintain existing software applications
• Create and maintain SQL databases, tables, views, stored procedures etc. (Microsoft SQL Server 2008+)
• Design highly scalable, testable code
• Discover and fix programming bugs
• Monitor and maintain application security and integrity
• Communicate project status and identify technical risks
• Evaluate and recommend appropriate technologies based on product needs and industry trends

Desired Skills:

• Develop quality software and web applications
• Excellent communication and organisational skills, must be a team player
• Excellent analytical skills
• Ability to work in a fast-paced environment
• Ability to stay focused and deliver on time and on budget
• An up-to-date, working knowledge of current, past, and projected trends in the industry
• Knowledge of AI Techniques such as Neural Network Programming would be an asset
• Knowledge of Steering Behaviors Programming Techniques would be an asset

Qualifications

• Strong knowledge in .NET platform (ASP .NET) and C#
• Strong knowledge of Microsoft SQL Server 2008+ and T-SQL language
• Proficient in MS Visual Studio and TFS, including application build/deployment
• Knowledge and experience with creating and consuming web services

Educational Requirements:

Bachelor's degree diploma in computer science or software engineering

Roles & Responsibilities:

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly - responsive user interface components using React concepts.
• Writing application interface codes using JavaScript following React.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

React.js Developer Requirements:

• 1-3 Years Previous experience working as a React.js Developer.
• In-depth knowledge of JavaScript, CSS3, HTML5, bootstrap and material design.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience in Next.js, Ant design, Node.js and Python will add extra advantage but not mandatory
• Experience with user interface design.
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.

What you need to have:

• 3 - 6 years of relevant experience as SEO specialist or similar role
• 3+ years of experience in planning and implementing a successful SEO strategy
• 4 years of experience in web analytics, marketing, and business development
• Expertise in A/B and other testing methods
• Familiarity with HTML, CSS, JavaScript
• In-depth knowledge of research principles and methods and experience in analysing data
• Excellent communication, collaboration and project management skills
• Ability to adapt quickly in fast-paced environments