Enterprise Sales Manager

We are looking to expand our existing Python team across our offices in Surat. This position is for SDE-1 - Junior Software Engineer. 

The requirements are as follows:

1) Familiar with the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts (We do ask a lot of questions on this on our interviews)

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

You can contact - nine three one six one two zero one three two

We are pleased to inform you that we have multiple job openings available exclusively for local candidates from Morbi or nearby areas.

If you or anyone in your network residing in Morbi is actively seeking a job opportunity, we encourage you to apply or share this information further.

Location: Morbi

Job Description:

Ticket Management

• Log all IT service requests/incidents raised by users through phone, email, or in-person.
• Assign tickets to the relevant IT engineer based on the nature of the issue and engineer availability.
• Ensure timely acknowledgment of tickets logged in the Helpdesk system (ManageEngine ServiceDesk Plus or equivalent).
• Follow up with the concerned engineer for updates and resolution timelines.
• Provide regular status updates to end-users and ensure ticket closure confirmation.

2       Escalation Handling

• Proactively escalate delayed or unresolved tickets to the appropriate senior IT team members or as per escalation matrix.
• Track the ticket lifecycle to ensure SLA adherence.

3       Asset Management

• Maintain and update the IT Asset Register regularly.
• Coordinate with the team for asset issuance, movement, and return (laptops, desktops, printers, accessories, etc.).
• Ensure tagging and documentation of all IT assets in coordination with the IT Infrastructure Team.

4       Reporting & Documentation

o Generate daily, weekly, and monthly reports on ticket statistics, open issues, SLA breaches, etc.

o Maintain proper documentation of asset movements, handover forms, incident reports, etc.

5       Communication & Coordination

o Act as a central communication point for all IT-related queries and complaints.

o Communicate with vendors (if required) for updates on external support tickets.

o Maintain professional and courteous behaviors while interacting with users at all levels.

Expected Scope of work / Responsibilities:

Support as process expert for designing the process template in managing the SAP projects

General Requirements:

•    Implementation Experience: Minimum of two end-to-end SAP EWM implementations.

•    Support Experience: At least two projects involving post-go-live support or full-time support roles.

•    Rollout Experience: Understanding of template rollout methodologies.

•    Integration & Interface Expertise: Hands-on experience with IDOCs, CIF, RFC for setup and issue resolution.

•    Solution Design: Ability to translate customer requirements into EWM solutions effectively.

Technical Expertise (6–10 years):

•    EWM Versions: Experience in SAP EWM 9.5 and S/4HANA Embedded EWM, with at least one year in S/4HANA.

•    Functional Specifications: Ability to prepare Functional Specs for EWM developments.

•    EWM-ERP Integration: Expertise in EWM-ERP integration setup and configuration.

•    EWM Features: Must have hands-on experience with all mandatory EWM features (as per provided reference).

•    Nice to Have: Knowledge of Value-Added Services (VAS) and Automated Warehouse processes.

Process Knowledge & Experience:

•    Inbound, Outbound, Warehousing, and Packaging: Must be strong in at least one process area, with good knowledge of the other three.

o    Definition of "Strong": Ability to list worked-on processes, explain customer requirements, and describe how the process meets business needs.

•    Process Variants: Understanding of process variations for different business scenarios.

•    EWM Production Integration: Good knowledge of production replenishment processes and integration features.

Industry Expertise:

•    Auto/Manufacturing Industry: Minimum two years of experience working in EWM within automotive or manufacturing industries.

Role Overview:

•    Position: Customer-Facing SAP EWM Functional Consultant.

•    Function: Serve as a Process Solution Expert, supporting Plant Users in addressing queries and issues.

Key Responsibilities:

•    Customer Engagement:

o    Conduct gap analysis and identify new business requirements.

o    Collaborate with the Process Responsible team to develop new solutions.

•    User & Process Support:

o    Assist Plant Key Users & Plant Users in testing phases (Unit, Integration, UAT).

o    Support data migration activities (Test Migration, Productive Migration).

o    Conduct training sessions for Key Users.

o    Provide Hypercare Support post go-live.

o    Troubleshoot defects during testing and post-go-live phases.

Certifications (Preferred):

•    SAP EWM Certification with knowledge of:

o    Embedded EWM

o    Decentralized EWM

•    Optional: SAP WM Certification

Soft Skills & Competencies:

•    Strong verbal and written communication skills in English.

•    Ability to troubleshoot and resolve issues independently.

•    Proficiency in MS Office (Excel, PowerPoint, etc.).

•    Strong collaboration skills to work with internal and external customers effectively.

Travel Requirements:

•    Willingness to travel for short-term business trips (up to 4 weeks) domestically and internationally.

Nice to Have:

•    Exposure to SAP Transportation Management (SAP TM).

1. Follow the sales process of pre-sales, client servicing, and post sales.
2. Fulfilling all the targets set by the company on a monthly and quarterly basis.
3. Making presentations and pitching to the corporate and individual clients.
4. Attending client meetings with the senior team and follow up for the same.
5. Customer relationship management with new and old clients.
6. Proactively engage in the sales cycle from cold calling to follow ups
7. Bifurcation of leads and updating  the sales funnel on regular intervals
8. Identify issues and opportunities for us to develop new business or cross-sell

1. Prepare and deliver appropriate presentations on products and services.
2. Participate on behalf of the company in exhibitions or conferences.
3. Proven experience as a Sales Executive or relevant role.
4. Proven interaction with architect preferred, not required

Must have:

1. Proficiency in English.
2. Excellent knowledge of MS Office.
3. Thorough understanding of marketing techniques.
4. Fast learner and passion for sales.
5. Self-motivated with a results-driven approach.
6. Aptitude in delivering attractive presentations.
7. Bachelor's degree.

Mentogram is a Singapore-based Edtech startup. Through our B2B2C online mentoring platform we are empowering creators and industry leaders to become online mentors. Our team is growing along with our customer list. We are a crew of growth hackers and tech-geeks who are passionate about helping experts impact the world with their expertise. Let's ride the tide together!

The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of vital skills and possess good negotiation skills.

Responsibilities

• Lead a team of 5-10 BDE.
• Pitch and close deals.
• Researching organisations and individuals to find new partnership opportunities.
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyse the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications

• Bachelor’s degree in business, marketing, or related field.
• Minimum 4+ years of sales and business development experience.
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong communication skills and IT fluency.
• Ability to manage complex projects and multi-task.
• Excellent organisational skills and negotiation skills.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Comfortable using a computer for various tasks.

Perks:

• Package of 12-15 Lacs depending on Experience.
• Be part of the digital nomad scheme where you are eligible for month-long fully sponsored domestic and international trips(3-4 times a year).
• Mentorship sessions by our expert base and founding team.
• Amazing networking opportunity with top mentors and leaders on our platform.
• Recommendation letter
• Learn the ins and out of the startup ecosystem by working in a global Singapore-based startup
• Have a real impact on your work :)

• Apply knowledge of Javascript (ES6) including all the latest features
• Usage of third party libraries for Maps, UI scaling, Styles, Secure storage, Permissions, Navigation, Splash screen, Network. Analytics. Push notifications, Localization, Calendar, etc.
• Build and run apps using Xcode, and Android Studio
• Persistence support using frameworks like Realm
• Comprehend performance issues and solve them
• Knowledge of Git (including merging, branching and resolving merge conflicts)

• Ability to create flexbox driven UI layout
• Configuring ESLint for JS code linting
• Being aware of alternate state management mechanisms like MobX
• Is proficient in either iOS or Android programming too.

• Knowledge of all aspects of React framework
• Components, containers, JSX specification of component UI layout, Component lifecycle
• Props and State mechanism used for data flow
• Various kinds of views (text, button, scroll view, flat list, etc.)
• Navigation
• RN animations and gesture system fundamentals
• Redux state management library
• React Router usage
• JSON/XML parsing