Data Scientist

About Us 

Rezo.ai is an AI-Powered Contact Centre that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs 

How do we do it 

Rezo’s AI-Powered contact center leverages ground-breaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, analyzing social media, whilst coaching them.

Overview

Providing leadership in the information security space, helping ensure ISO and GDPR certification, and establishing, maintaining, and enforcing our security policies. Working closely with our business and technology teams to ensure awareness and adherence to the policies and procedures established.

To ensure that the security solutions being designed and delivered are aligned with the enterprise security architecture, supporting the transition of the security architecture from its current to its planned future state.

To lead and provide strategic oversight to ensure and assure the beneficial and cost-effective security change across key accounts, through the evaluation of business strategies and requirements providing advice, guidance and assurance.

Role & Responsibility

• Provide security advice and guidance to business and delivery teams ensuring solutions are consistent with the enterprise security roadmap whilst balancing business values and security risk.
• Recommend changes to IT systems to bring them into compliance with security policy, standards, blueprints and roadmaps.
• Influence stakeholders to adopt architecturally sound approaches to the management of risk.
• Advise on the translation of business requirements into secure IT solutions and migration roadmaps.
• Preparation and documentation of standard security operating procedures and protocols
• Recommend technical solutions and new security tools to help mitigate security vulnerabilities and automate repeatable tasks
• Advise on alternate solutions and countermeasures to mitigate identified information risks.
• Provide assurance that identified solutions or countermeasures mitigate identified information risks.
• Write comprehensive reports including assessment-based findings, outcomes and propositions for further system security enhancement
• Implements security improvements by assessing the current situation; evaluating trends; anticipating requirements.
• Keeps users and businesses informed by preparing performance reports; communicating system status, and owning security incidents when they arise.

Technical Skills Required

• Proven experience in the design, implementation and operation of scaled IT security services and capabilities, ideally within a large government organization or complex large-scale multi-supplier organization.
• Strong technical aptitude and exposure to ISO 27001 or similar-based security policies and standards.
• Excellent communication skills, with the ability to articulate complex technical issues into business-focused terms and communicate with Stakeholders.
• Knowledge of GDPR, its business implications and the merits of various technical approaches
• Expertise in IT security risk in a business context
• Exposure to web application security and penetration testing.
• Exposure to securing the software development life cycle and to project management disciplines.
• Excellent organizational and technical documentation skills.
• Strong understanding of Information Security including threats, attacks, and vulnerability management.
• Deep understanding of secure development practices, with practical experience of cyber security, privacy protection, cloud security, identity management, situations awareness, protective monitoring, security operations, risk management and reporting.

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Job description

Responsibilities:

Designing and developing user interfaces using C++.

Adapting interface for modern internet/web applications using the latest C/C++.

Having experinced in Linux.

Making complex technical and design decisions for C/C++ projects.

Development using C/C++ latest versions & Linux.

Participate in development from concept to execution to launch and ensure the application fully serves the needs of the end-user

Work with the team to gain an initial understanding of the desired solution, and iteratively

Develop documentation, provide technical assistance and support as required

Technical Key Skills:

A strong fundamental knowledge of C/C++ development

Extensive knowledge in Linux.

Thorough orientation towards Code reviews, Coding standards, Design Standards, and Code Documentation

Knowledge in design patterns

Should have worked on enterprise-class applications

Excellent team player and strong interpersonal communication skills.

Business Development Executives (Only Male)

Location: Vapi Valsad and Vadodara

Responsibilities

• Develop Local sales strategies for market penetration for Domestic and International Tours.
• Researching and identifying sales opportunity, generating leads, target identification.
• Build new client’s database of Retail and Corporate Clients.
• Identify opportunities for campaigns and services that will lead to an increase in sales.
• Expanding business in the given territory.
• Promote the company's products/ services.

Desired Candidate

• looking for candidates who have min 0-2 years of sales and marketing   experience, Tours / Tourism Sales experience( desirable )
• Well aware of local region and areas.
• Good contacts and database of retail and corporate clients
• Proactive and good communication skills

Qualification: Any Graduate/PG, MBA Marketing (desirable)

Website:

We were founded by graduates from IIM-Calcutta, IIT Kharagpur, with past experience working with the Boston Consulting Group, Operations & Product Management domain and folks with 3x start-up experience. We are well funded and are backed by the

• Orchestrating digital content strategies across all online platforms
• Driving traffic and engagement that translates to sales and brand promotion
• Managing a content marketing budget
• Measuring the results of marketing activity to inform future marketing campaigns
• Managing a team of writers, illustrators and data analysts
• Implementing SEO best practices
• Knowing which platform different kinds of content are best suited to
• Designing and implementing creative marketing strategies to disseminate content

• 4+yrs of experience with Email Marketing tools such as Mailchimp, SendinBlue, Sendgrid etc.
• Experience with online community building
• Data-driven and highly analytical
• Proficiency with Google & social media Analytics
• Time management skills
• Experience in working with Start-ups
• Excellent written and verbal communication

3 best things about the job -

• A great opportunity to learn and develop yourself, immense career growth
• Be part of the most entertaining core team you will find
• Flexibility and complete ownership of your work

we have Job Openings for Java Developers who are willing to work in-house for our Office.  It would be fine if you can refer us suitable candidates who can join immediately.

Number of Positions: 2

One Senior level - min 4 years’ experience.

One Junior level - min 2 years’ experience

Find below the job requirements.

• Excellent knowledge and hands on experience on Angular 5, Angular Material, Typescript, Bootstrap 3 
• Hands on experience in front end libraries (e.g. HTML5/ CSS, JavaScript, XML, jQuery)
• Hands on experience in REST web services and Java 8 concepts
• Expertise in REST Services to interact with the Web Services and retrieve data. Design, code, test, debug, document and maintains high complex computer programs.
• Hands on experience in Java, Spring 4 and Spring boot 2 or above
• Familiarity with common data stacks
• Ability to solve the day to day coding challenge and understand best coding practices
• Familiarity with databases (e.g. MySQL, MongoDB)
• Hands on experience in handling web servers (e.g. Apache Tomcat) and UI/UX design
• Knowledge about deployment tools such as Jenkins, Azure
• Hands on experience in Source management tools like Git, Gitlab, SVN
• Good team player, self-starter
• Experienced in Onsite-offshore support model.
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills and An analytical mind

• Own overall relationship with assigned clients, which include: Increasing adoption, ensuring retention, and satisfaction.
• Work with the internal delivery team to ensure delivery quality to exceed client's expectations.
• Establish a trusted/strategic advisor relationship with each assigned client and drive continued value of our products and services.
• Develop, prepare, and nurture customers for testimonials, references and case studies.
• Work with clients to establish critical goals, or other key performance indicators and aid the customer in achieving their goals.
• Work to identify and/or develop upsell opportunities.
• Ensure billing and collection of the assigned accounts is under control.
• Advocate customer needs/issues cross-departmentally.
• Manage account escalations.

• Proven ability to drive continuous value of solutions/products.
• Familiarity working with clients of all sizes.
• Impeccable written and verbal communication skills.
• Detail oriented and analytical.
• Strong team player but still a self-starter.
• Thrives in a multi-tasking environment and can adjust priorities quickly.

• Own and execute consumer acquisition strategies using online marketing tools.
• Drive user engagement and conversions, retention programs, and enhanced community initiatives.
• Create and implement the company's communications strategy to multiple constituencies.
• Build brand and positioning/messaging, determine and implement a strategy for driving brand awareness.
• Manage PR, social media, blogs, and other online campaigns.
• Refine and execute monetization strategy and roadmap.
• As a key member of the Executive Team, make major contributions to overall Company strategy and organizational development (recruitment, culture, etc.).

• 7+ years of experience in product marketing for online consumer product/service, preferably in the social media/community space
• Extremely creative, the out-of-the-box thinker!
• Proven track record in developing and executing successful communications strategies, including ownerships of brand position/messaging and marketing channels (e.g., PR, events, online acquisition, etc.)
• A history of success with multiple user acquisition methods.
• Experience with campaign management.
• Experience with site flow conversion optimization and A/B testing.
• Experience in developing and executing monetization strategies -determining services, packaging, pricing, positioning, and communications.
• A great team player and motivator!
• Strong, clear communication, presentation, and writing skills.
• BA/BS degree; MBA preferred.