Data Scientist

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools.

Why Join Us?

• Be part of a team supporting mission-critical systems in real-time.

• Work in a high-energy, tech-driven environment.

• Opportunities to grow into domain/tech leadership roles.

• Competitive salary and benefits, health coverage, and employee wellness programs.

A Production Support Engineer ensures the smooth operation of software applications and IT systems in a production environment. Here’s a breakdown of the role:

Key Responsibilities

• Monitoring System Performance: Continuously track application health and resolve performance issues.
• Incident Management: Diagnose and fix software failures, collaborating with developers and system administrators.
• Troubleshooting & Debugging: Analyze logs, use diagnostic tools, and implement solutions to improve system reliability.
• Documentation & Reporting: Maintain records of system issues, resolutions, and process improvements.
• Collaboration: Work with cross-functional teams to enhance system efficiency and reduce downtime.
• Process Optimization: Suggest improvements to reduce production costs and enhance system stability.

Required Skills

• Strong knowledge of SQL, UNIX/Linux, Java, Oracle, and Splunk.
• Experience in incident management and debugging.
• Ability to analyze system failures and optimize performance.
• Good communication and problem-solving skills.

Job Description:

We are seeking a Full stack Developer to contribute to the development of our Analytics platform. The ideal candidate will play a key role in each stage of the product development process, collaborating with a team of developers and designers to deliver high-quality work within tight timeframes.

Responsibilities:

- Develop and maintain web applications using PHP (Laravel), React (Next.js), Node.js

- Implement server-side scripting, API development

- Write clean, maintainable, and efficient code

- Build and scale an analytics platform that meets business requirements.

- Stay up-to-date with industry trends and incorporate best practices into the development process.

Requirements:

- Bachelor's degree in computer science or equivalent.

- Tech Stack: PHP (Laravel), React (Next.js), MySQL, Tailwind

- Strong analytical and problem solving skills

- 2-3 years of experience using PHP, MySQL

- 1 years of experience in Laravel, React.js

- Knowledge of Design patterns and OOPs concepts

- Knowledge of Linux / Unix flavors

- Familiarity with RESTful API principles and best practices

- Knowledge of Git

- Should be able to work independently

BONUS POINTS

- Familiarity with Node.js, Python

- Exposure to any of the cloud platforms like AWS/GCP/Azure

- Familiarity with LLMs

About Us:

We’re a young team of F&B enthusiasts who live and breathe data. At Kitchen Spurs, we believe decisions should be driven by insights—not instincts. We partner closely with restaurant teams, taking the operational burden of marketplace management off their shoulders—handling aggregator platforms, uncovering trends, and eliminating hours of manual work. All of this is powered by our robust analytics platform, designed to decode performance data into clear, actionable strategies. With our support, restaurants can focus on what truly matters: delivering exceptional customer experiences—the only metric that drives lasting success.

Job Title:

Design Engineer

Location:

Hubballi, Dharwad, Chennai, Goa, Belur, Tumkur

Qualification:

B.E / Dip (Mechanical )

Experience (in years):

2+ years

Summary of Skill set 

·      Experience in CAD software Solid Edge

·      Experience in UGNX, Sheet Metal Design and CATIA

·      3D Modeling of part, sub-assemblies & Assembly modeling

·      2D drafting and detailing with GD & T application.

·      Skilled in creating / reading / interpreting engineering drawings.

Personality profile

·      Proficiency in English (Written and Verbal)

·      Effective communication

·      Strong interpersonal skills, proactive approach

·      Self-starter and must be highly resourceful with the ability to be effective independently and with little direction

We are hiring Senior Talent Acquisition Manager for an EdTech platform in Bangalore. 

Responsibilities:

• Overlooking at end-to-end recruitment process.
• Prepare recruitment materials and post jobs to appropriate job boards.
• Ensure all the best-recruiting equipment, software, and practices are being used in the process.
• Developing a strategic continuous candidate pipeline.
• Consistent networking, future candidate engagement strategies and communication cadence.
• Handling communication within the team and aiding in preparing schedules for recruitment activities and their execution.

Required Skills:

• Proven recruitment experience at start-ups.
• Experience with applicant tracking systems and HR databases. Prior experience with freshteam will be desirable.
• Hands-on experience with recruiting and sourcing candidates.
• Excellent knowledge of MS Office (PPT, Word, Excel).
• Excellent analytical & time management skills.
• Excellent communication, interpersonal and people skills.

1. We need strong SOL and PL/SQL skills
2. UI – any like Javascript, HTML, CSS. Oracle Apex is nice to have.
3. The candidates should have worked on live projects that have given them exposure to write code, unit test and deliver.
4. Having WebServices experience is a value add.
5. Exposure to complex enterprise applications, integrations etc would be really needed.

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge