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Department: International Tele Sales
Target Markets: US, Canada, Australia
About the Role:
We are looking for dynamic and persuasive professionals to join our International Sales team as VIP Product Counsellors. This role involves connecting with international clients, understanding their requirements, and offering them tailored solutions for our premium products/services.
Key Responsibilities:
- Engage with potential customers from international markets (US/Canada/Australia) via phone calls.
- Explain product features and benefits in a clear and compelling manner.
- Build strong customer relationships to ensure high conversion rates.
- Follow up on leads and close sales effectively.
- Maintain accurate records of interactions and transactions in the CRM system.
- Adhere to company policies and deliver excellent customer service.
Requirements:
- Gender: Male candidates only (as per role requirement).
- Excellent communication skills in English.
- Prior experience in international sales or BPO voice process preferred.
- Willingness to work in night shifts.
- Goal-oriented with a customer-first mindset.
- Quick learner with a positive attitude.
Role: Customer Service Executive/Technical Support Executive
Responsibilities:
- Call Handling from Customers and resolving the issues.regarding printers, routers , email issues.
- Supporting the Query and do the needful.
- Reporting to the team lead.
- Proactive work to be done.



Desired Skills & Mindset:
We are looking for candidates who have demonstrated both a strong business sense and deep understanding of the quantitative foundations of modelling.
• Excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes and recommend solutions
• Statistical programming software experience in SPSS and comfortable working with large data sets.
• R, Python, SAS & SQL are preferred but not a mandate
• Excellent time management skills
• Good written and verbal communication skills; understanding of both written and spoken English
• Strong interpersonal skills
• Ability to act autonomously, bringing structure and organization to work
• Creative and action-oriented mindset
• Ability to interact in a fluid, demanding and unstructured environment where priorities evolve constantly, and methodologies are regularly challenged
• Ability to work under pressure and deliver on tight deadlines
Qualifications and Experience:
• Graduate degree in: Statistics/Economics/Econometrics/Computer
Science/Engineering/Mathematics/MBA (with a strong quantitative background) or
equivalent
• Strong track record work experience in the field of business intelligence, market
research, and/or Advanced Analytics
• Knowledge of data collection methods (focus groups, surveys, etc.)
• Knowledge of statistical packages (SPSS, SAS, R, Python, or similar), databases,
and MS Office (Excel, PowerPoint, Word)
• Strong analytical and critical thinking skills
• Industry experience in Consumer Experience/Healthcare a plus
- Market Research: Conduct thorough market research to identify potential clients, industry trends, and competitive landscape.
- Prospecting and Lead Generation: Identify and reach out to potential clients through various channels, including cold calling, emails, and networking events.
- Client Engagement: Build and maintain strong relationships with clients by understanding their needs and effectively communicating how our products/services can add value.
- Sales Support: Collaborate with senior business development executives to develop proposals, presentations, and other sales materials. Assist in preparing and delivering client presentations.
- Pipeline Management: Maintain a well-organized and updated sales pipeline, ensuring accurate tracking of leads, opportunities, and client interactions.
- Achieving Targets: Work towards and achieve assigned sales targets and objectives within specified timelines.
- Feedback and Improvement: Provide feedback from client interactions to internal teams, contributing to the continuous improvement of products/services.
Freshers can apply!

Hello,
Greetings for the day !!!
Tridat Technologies is hiring "Customer Success Associate" for one of the Bangalore based Data Science Product Company !!!
Position: Customer Success Associate
Why Work with Us:
· Get an opportunity to contribute to an exciting, forward-thinking and fast-moving Start-Up.
· Shape-Up your career by working with young and supportive teams and peers!
· Innovation and Creativity is all that matters!
· Experience and understand the various aspects of the video marketing industry.
· Friendly Policies, good competitive salaries, team outings and what not!
Job Description:
- We’re looking for extremely proactive people with a learning and adaptive attitude, who possess a distinctive ability to initiate and hold conversations with our customers/clients.
- This role is a part of our Customer Success Team which is focused on providing the best product experience to the organisation customers.
- You will be responsible for supporting users via email, chat & phone to help them resolve any issues they encounter with our platform.
Job Responsibilities:
· Having a proactive customer support approach
· Testing product features as assigned
· Build & strengthen customer relationships
· Manage incoming chats, emails and handle appropriate follow-up calls and emails
· Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
· Demonstrate the value of the platform to our customers every day by providing amazing customer support
· Maintain existing customer success metrics and data as directed
Job Requirements:
· Excellence at Googling stuff and spoken English
· Ability to meet deadlines and decent depth of thought process
· Capable of operating without much supervision while still producing results
· Not being camera shy and great presentation skills
· Motivation to pursue customer success as a career
· Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
· Technical understanding and ability to troubleshoot and resolve technical problems
Experience: 2+ years

Role & responsibilities:
- Developing ETL pipelines for data replication
- Analyze, query and manipulate data according to defined business rules and procedures
- Manage very large-scale data from a multitude of sources into appropriate sets for research and development for data science and analysts across the company
- Convert prototypes into production data engineering solutions through rigorous software engineering practices and modern deployment pipelines
- Resolve internal and external data exceptions in timely and accurate manner
- Improve multi-environment data flow quality, security, and performance
Skills & qualifications:
- Must have experience with:
- virtualization, containers, and orchestration (Docker, Kubernetes)
- creating log ingestion pipelines (Apache Beam) both batch and streaming processing (Pub/Sub, Kafka)
- workflow orchestration tools (Argo, Airflow)
- supporting machine learning models in production
- Have a desire to continually keep up with advancements in data engineering practices
- Strong Python programming and exploratory data analysis skills
- Ability to work independently and with team members from different backgrounds
- At least a bachelor's degree in an analytical or technical field. This could be applied mathematics, statistics, computer science, operations research, economics, etc. Higher education is welcome and encouraged.
- 3+ years of work in software/data engineering.
- Superior interpersonal, independent judgment, complex problem-solving skills
- Global orientation, experience working across countries, regions and time zones
● Building and managing multiple application environments on AWS using automation tools like Terraform or
Cloudformation etc.
● Deploy applications with zero downtime via automation with configuration management tools such as Ansible.
● Setting up Infrastructure monitoring tools such as Prometheus, Grafana
● Setting up centralised logging using tools such as ELK.
● Containerisation of applications/microservices.
● Ensure application availability to 99.9% with highly available infrastructure.
● Monitoring performance of applications and databases.
● Ensuring that systems are safe and secure against cyber security threats.
● Working with software developers to ensure that release cycle and deployment processes are followed.
● Evaluating existing applications and platforms, give recommendations for enhancing performance via gap analysis,
identifying the most practical alternative solutions and assisting with modifications.
Skills -
● Strong knowledge of AWS Managed Services such as EC2, RDS, ECS, ECR, S3, Cloudfront, SES, Redshift, Elastic Cache,
AMQP etc.
● Experience in handling production workloads.
● Experience with Nginx web server.
● Experience with NoSql and Sql Databases such as MongoDB, Postgresql etc.
● Experience with Containerisation of applications/micro services using Docker.
● Understanding of system administration in Linux environments.
● Strong Knowledge of Infrastructure as a Code such as Terraform, Cloudformation etc.
● Strong knowledge of configuration management tools such as Ansible, Chef etc.
● Familiarity with tools such as GitLab, Jenkins, Vercel, JIRA etc.
● Proficiency in scripting languages including Bash, Python etc.
● Full understanding of software development lifecycle best practices and agile methodology
● Strong communication and documentation skills.
● An ability to drive to goals and milestones while valuing and maintaining a strong attention to detail
● Excellent judgment, analytical thinking, and problem-solving skills
● Self-motivated individual that possesses excellent time management and organizational skills

- 9+ years of experience is required
- Experience in .Net application development & Architecture.
- Experience in .net core and microservices
- Experience in Azure is good to have
- Contributed towards elicitation of requirements, translate the business requirements to solution options including the technical blocks and infrastructure required in at least 2 development projects
- Should have worked and have good hands-on experience in bespoke application development in the following technologies :
- Experience with front end UI technologies like HTML5, CSS3, jQuery, TypeScript and one of Angular or ReactJS framework
- Experience with web service standards (Web API, MVC, SignalR, WCF, REST, XML, JSON and SOAP).
- Good understanding and implemetntation of software design patterns such as MVC, repository, dependency injection, inversion of control, singleton unit of work and others.
- Database Design an implementation knowledge on SQL queries, functions, packages, triggers and replication
- Should have deep understanding and experience in Microsoft technologies. Responsible for detailed technical design at a solution level.
- Automation experience on Code Review, Unit Testing and Integration testing is an added advantage.
- Should assist with technical effort estimating, creation of work breakdown structure, risks and solutions at a solution level.
- Should review design and implementation of junior designers and developers on the quality of technical deliverables and adherence to quality process
- Should have the following technological experience
- Able to build management using any version control tools such as Github, TFS or SVN.
- Experience in both Waterfall and Agile/Scrum Methodology is required.

• Experience in development with Java Technology (Java, Java Script, Spring).
• Experience with web technologies (JavaScript, HTML, CSS).
• Experience with Web Services (REST/SOAP API).
• Understanding of No-SQL Database (Ex : Mongo).
• Understanding of relational databases: Oracle, MS-SQL.
• Good knowledge of software development lifecycle.
• Good learning capacity.
• Good team spirit.
Knowledge/Experience using agile methodology is a big plus
Desired Skills
Experience with JSON, XML.
Very good knowledge on the Core Java, strong in the collection framework

