
HyperVerge is a fast-growing AI company started by IITians with presence in Palo Alto, Irving, Bangalore and Ho Chi Minh. Leading Consumer Lenders, Telcos and Financial Services companies use HyperVerge’s Fintech Platform for customer on-boarding, identity verification, fraud check and other services.
This is a chance for you to be working based out of our Client location in Navi Mumbai -- Biggest Indian PSU Bank featured in Fortune Global 500 list
As a Product Support Engineer, you will be responsible to represent HyperVerge and communicate with enterprise customers via telephone, or email for technical/general issues faced by them. To ensure that customer queries are resolved within the SLA and that customers are informed periodically about the status of issues faced by them.
OUTCOMES EXPECTED:
1. Customer Support
- Be the face of HyperVerge for Enterprise Customers on Product/application support. Ensure that their queries are responded to and resolved within the SLA
- Regularly update the customers on queries raised by them with an objective of keeping them informed about the state
2. Issue Management
- Manage the life cycle of the issues reported by Customers through basic diagnosis, documentation of diagnosis and routing of the problem to relevant team
- Act like a representative of the Customer following up with the internal teams to ensure that the issues are resolved within the committed timeline
- Ensure Issue Resolution Dates are within internal SLA. If not, escalate it to the right team member as per internal Escalation Policies
3. Product Understanding:
- Develop an in-depth understanding of HyperVerge's product and technology by troubleshooting, reproducing and determining the root cause for customer reported issues
- Work closely with Product and Engineering teams to find ways to improve the product
- Understand customer challenges and advocate for their needs with cross-functional teams like product management or software engineering
4. Support Process Improvement
- Constantly aim to make the Support Process more efficient by automating regularly performed mundane task
- Work with Product Team for creation and maintenance of the Issues Run Sheet so as to make resolution of future issues more efficient
- Document each and every issue faced by the Customers with the aim of creating a Knowledge Base for future use
- Document troubleshooting and problem resolution steps
Requirements
- Engineering Graduate from CS/IT
- 4 - 7 years of product/application support experience for a SAAS Product
- Excellent written and verbal communication via phone, email and in-person meetings
- Knows programming in at least 1 popular Programming language (Java, JavaScript, Python, etc)
- Experience working in a product-based startup environment will be an added advantage
- Good interpersonal skills
- Willingness to learn new technologies
COMPETENCIES:
1. Clarity and Decision Making
- Has the ability to effectively respond to situations without losing the clarity of long term purpose.
- Has the grasping to understand various boundary conditions in complex situations.
- Uncommonly good at managing difficult situations, escalations, product, people and partnerships related decisions
2. Customer Support
- Capable of taking complete ownership of the issues raised by clients from all channels
- Knowing the products supported in-depth to be able to understand the root cause of issues without involving internal development teams
- Should have basic coding/scripting skills
- Proficiency in common service desk softwares and tools for testing the product
- Ability to work with the clients and internal teams to replicate issues that are reported
3. Customer Delight
- Should take pride in providing high quality service to the client
- Should be assertive of the quality of service being provided to the client as non-negotiable
- Does not cut corners ethically. Earns trust and maintains confidence. Does what is right and not just what is politically expedient.
4. Hard Work and Persistence
- Possesses a strong willingness to work hard and sometimes long hours to get the job done. Demonstrates determination and willingness to go the distance to get something done
5. Flexibility and Adaptability
- Adjusts quickly to changing priorities and conditions.
- Copes effectively with complexity and change.
- Demonstrates ability to learn new things

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A Delhi NCR based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. We are a motley crew of smart, passionate and nice people who believe you can build a high performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.
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Qualifications:
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Job Description
[Job Overview]:
● Perform role of MDG senior functional consultant SAP S/4 Hana ABAP skills will
also be good
● [Primary Skills]: SAP MDG domain in scope - Business Partner and Material
Expertise in any std master data domains like material, Business partner
Customer & supplier.
● Functional configuration of MDG like change request, BRF+ workflow
development, data model enhancements, MDGFPM config, etc Support domain
data replication process.
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enterprise on decisions made in MDG.
● Minimum 2 full lifecycle implementations in on Business partner Customer and
supplier and Material master domain.
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attributes.
● Good to have knowledge of earlier versions of MDG and S/4 HANA Responsible
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[Good to have Skills]:
JLPT N3 or N2 certified SAP S/4 Hana ABAP skills or debugging skills
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discussions, understand the current processes, pain points and new
requirements to design an effective solution in S/4HANA.
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SAP Solution and ensure deliverables for MDG are successfully handed over for
the closure of the project.
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discovered and not just when the delivery is due
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Anyone Home IT Services is a fast growing product based tech company in Magarpatta City.
Anyone Home founded in May 2013. We are headquartered in USA with total headcount of 460
people working. You'll be working on industry leading CRM and IOT SaaS products/applications
servicing the USA Real Estate market. We promote a fun working environment dedicated to
growing leaders.
What Makes Anyone Home It Services The Best For You
We think of your family as our family, no matter the shape or size. We offer maternity leaves,
PF Fund Contributions, 5 days working week along with a generous paid time off program that
benefits balance your work & personal life Parties, Carrom Tournaments & Much More!
Job Description:
- 5 to 8 Years of PHP Object Oriented Development Experience
- Strong coding experience & excellent management knowledge of LAMP
- Clear understanding of MVC frameworks
- Experience in Smarty, Bootstrap Framework will be added advantage
- Good knowledge of Java script, HTML, CSS
- MySQL/PostresSQL hands on is a must
- Good communicator and team player with strong organizational skills
- Ability to be proactive, find solutions and meet deadlines
- Experience in 3rd Party API's (Google Mail/Maps, Yelp, Outlook, Salesforce etc.)
Benefits:
- Health Insurance
- Non-variable Fixed Pay
- PF Fund Contributions
- 12 Paid Holidays
- PTO & Sick Leave
- Parties, Carrom Tournaments & More!
Visit Us @ AnyoneHome.com to learn more
** Kindly read this carefully ! (This is not an Ordinary Job and requires 'educating' skills. )
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** for this Project, we need Software Engineers, who have created / built apps like Facebook (any Social Media), Messaging Apps (like Slack), Business Apps ( like Zoho), Social Media Apps ( like Linkedin), Recruitment Apps (like Monster.com) etc.
** Need someone who can provide and explain the entire Source Code used for such apps (Backend + Frontend + DB + Infrastructure ), in 'as Easy Language as possible', without using any "Jargons", and without using any "External Libraries". ( We can use basic Libraries like Promises / Await, however, We cannot use "Dajngo" as it takes away the heavy lifting of User Creating and login ).
** Need Software Engineers, who understand, how in-built Libraries actually work !
** One of Our Team Members shall physically visit your location, ( where ever in India you are ), and shall 'record' your explanations about the Source Code ( Ofcourse, masking your Face). If that is not possible, we Shall request you to join a GMeet / Zoom Call, and record the Video Session.
** The length of each Lesson ( for example, if the Lesson #1 is about 'Creating Facebook from Scratch', then the Engineer, would not need to extend beyond 10-20 ( 1 - hour sessions ) !
** We are looking for Software Engineers, who have actually, created such Apps, and do carry experience in maintenance as well ! ( If the Resume does not reflect your experience, please do not expect any response from the Recruiter ) !



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2.) Proficient in C# with a good knowledge of their ecosystems.
Strong understanding of object-oriented programming.
3.) Skill for writing reusable libraries.
#Salary : (as per performance in Interview)
5 days working

Ideally from IIT, NIT, IIIT ,top colleges or hackers with project demonstrating exceptional problem solving capability.
Note : This job is for immediate joining. Please apply ONLY IF you can join immediately.
Experience :- Junior role : 1 to 3 years/Senior : 5 to 7 Years
Industry: FinTech / BFSI
Functional Area: Core Platform Programming, Maintenance
Role Category: Programming & Design
Role: Software Developer
Employment Type: Permanent Job, Full Time
Overview:
We are looking for a passionate, talented, and motivated UI/UX Front End Angular Developer to join our team and help build out the next set of kick-ass features.
FE/UIX Developer at Konectbox, you’ll deliver high-quality technical solutions to build UI/UX using a range of different technologies. You’ll be involved in the entire product development lifecycle including the design, development, deployment and maintenance of new and existing features.
You should apply to us if you’re excited about working on the newest technologies and delivering value with a sense of ownership. If selected, you get to be a part of a small but committed group of technologists who are trying to improve how events are ticketed and marketed in India.
About the role:
- Highly skilled at front-end engineering using Object-Oriented JavaScript, various JavaScript libraries and micro frameworks (Angular, Prototype, Backbone), HTML and CSS
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- Well versed in software engineering principles, frameworks and technologies
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- Nice to have :
- Complete understanding of internal code library (jquery or any other)
- Some record of contribution to any front end open source project.
Perks :
- You get to work at a fun filled atmosphere
- Have ample chances of learning leadership, mentor-ship skills
- A solid salary package along with chance to get good value of ESOPs.
Salary Range : 6 LPA to 12 LPA
(based on qualifications, experience and skills)
Key Skills : Javascript, Angular, Backbone, Prototype, HTML, CSS


