Product support engineer L2 - Mumbai

We are Urgently hiring for NOC Engineer at Bhopal location

Experience : 1-2 yrs

Minakshi Soni

Executive - Talent Acquisition (L2)

Worldwide Locations: USA | HK | IN

Job Summary:

The company is seeking a highly motivated individual to join our growing team. The ideal candidate will play a pivotal role in scaling our business by closing deals, generating leads, and managing strategic partnerships. This role offers the unique opportunity to work closely with a visionary entrepreneur and shape the future of community-building in the digital space.

Key Responsibilities:

Sales and Deal Closure:

-Identify and target potential clients in the US and India who can benefit from the company's SDKs and community-building solutions.

-Build and maintain a strong sales pipeline, track leads, and convert opportunities into profitable deals.

-Negotiate contracts and agreements to secure new business partnerships.

Lead Generation:

-Implement a comprehensive lead generation strategy, including outbound prospecting, networking, and leveraging industry events.

-Collaborate with marketing to create and optimize lead-generation campaigns.

Partnership Management:

-Identify and cultivate strategic partnerships with other companies and platforms to enhance the company's offerings.

-Manage and nurture existing partnerships to drive mutual growth and success.

-Collaborate with cross-functional teams to ensure the successful execution of partnership initiatives.

Qualifications:

-2+ years of proven experience in business development, sales, or related roles in SaaS/PaaS/AI industry

-Previous entrepreneurial experience is highly desirable

-Strong negotiation and communication skills

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0szpm?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0szpm?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

About the Role:

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities

Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Requirements

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

POSITION SUMMARY

As a content writer, you will be responsible for creating and engaging relevant content for our various web and social media platforms.

 WHAT YOU’LL DO WITH US:

• Create, edit, and publish written content for various platforms including our company website, Facebook, and LinkedIn.
• Manage published content to ensure timely up-to-date information is posted while properly archiving out of date content.
• Increase engagement through social media channels and content websites by identifying key engagement metrics and optimizing content development.
• Maintain an editorial calendar and keep all campaign objectives aligned with client expectations, goals, and schedule
• Proofreading and editing various content forms as needed
• Thoroughly researches topics to enhance and substantiate content
• Social media management and local citation management for our customers as needed
• Contributes to the overall development of our team’s product and creative strategy
• Work closely with campaign account managers to receive feedback and modify content as necessary.

We are a Business Process Management Solutions & Services Company based out of Bangalore, looking 

for dynamic and self-motivated Developer, to help grow our business by building products that pushes 

technology to new heights. Candidates should possess a sense of ownership and pride in his/her 

performance and its impact on the company’s success.

Deliverables

• Understand requirement through discussions with Business Analyst / Product owner/ Client, or by 

studying / analyzing the Functional Specification Document (FSD), and convert the requirements in 

to technical implementations using technical documentation and unit test cases

 Writing code (server side and client side) with Node JS, React JS and experience with any database 

like MSSQL/My SQL/Pg SQL/Oracle/Mongo DB

• Code technical implementations based on approved technical designs 

• Should have capacity to take control of entire project.

• Design database.

• Prepare technical documents, architecture, design etc.

Core Competencies

• A sense of ownership and pride in his/her performance and its impact on the company’s success

• Understanding of Software Development Life Cycle and Agile methodologies.

• Technical Skills to work with Reactjs, Redux, Nodejs, Javascript & any RDBMS.

• Expertise in Git, SVN.

• Knowledge about ORM.

• Should have sound knowledge of React JS and Node JS.

• Writing clean, readable, and easily maintainable code.

• Good oral and written communication skills.

• Other required soft skills to work in a team.

• Support team mates and enhance their capabilities.

Qualification

• Any bachelor degree

• 5+ years of relevant experience

Other Details

• 5 days working – Monday to Friday

• Office Time – 9 30am to 6 30pm

• Work Mode – Work from office

• Preferably looking for immediate joiners

About Company

• Vision : Bikayi helps small to medium sized businesses go online and scale their businesses. Bikayi merchants are selling various things from groceries to apparels and electronic items.
• Scale : We are very close to grossing a GMV of 1B dollars on an annual basis. Probably one of your neighbourhood shops is using Bikayi to sell online.
• Fuel : Monetizing the product from early days we have a solid business model and our revenue numbers are growing at a healthy pace. Apart from this we are funded by top investors in the world like Sequoia capital and Ycombinator.
• People : We have a culture which gives you a lot of challenges to solve and at the same time get high rewards.

Fun facts

• 42,59,407 Indians started their online selling journey with Bikayi this year, That is greater than the combined population of Maldives and Monaco
• We witnessed a GMV growth of 5400% and revenue growth of 1100% last year.
• Band Chainsmokers have also invested in Bikayi 🎵

Responsibilities

• Guide the team : Help the junior engineers to unblock them and guide them on best design practices. Help in code reviewing on a regular basis.
• Responsible for code delivery : Pushing deploys on a constant basis. When working in a growth stage company, this part can be challenging as the speed of requirements is high. You will need to make sure you are able to push code on a regular basis.
• Design & Architecture : You need to have technical expertise in the company's tech stack and in general the frontend or backend infrastructures.
• Prepare thorough technical documentation which can be used as a reference by other engineers.
• Own your product : You will be responsible for the success / failure of your team and the product. You will need to work with cross functional teams, understand their requirements and make sure that everybody is on the same page.

Requirements

• Past experience of working for tier 1 / vc funded companies.
• 3+ years of commercial work experience in the relevant domains.
• Continuous past experience of delivering products at a steady pace.
• Experience in the following would be preferred.
• Node Js for Backend Engineers
• React Js for Frontend Engineers

Company Perks

• Macbook
• Flexible hours
• Book reading / personal development stipend
• ESOP pool also available
• Health insurance benefits
• Fully stacked snack kitchen and gaming room
• Free front row tickets to The Chainsmokers concerts in India \m/

NOTE - SALARY IS NEGOTIABLE 

• Company Profile - https://drive.google.com/file/d/1FYi4TuTx2_Kx-mWrOCNiaLK5JtWlJI-5/view?usp=sharing

Company Description

At Bungee Tech, we help retailers and brands meet customers everywhere and, on every occasion, they are in. We believe that accurate, high-quality data matched with compelling market insights empowers retailers and brands to keep their customers at the center of all innovation and value they are delivering. 

We provide a clear and complete omnichannel picture of their competitive landscape to retailers and brands. We collect billions of data points every day and multiple times in a day from publicly available sources. Using high-quality extraction, we uncover detailed information on products or services, which we automatically match, and then proactively track for price, promotion, and availability. Plus, anything we do not match helps to identify a new assortment opportunity.

Empowered with this unrivalled intelligence, we unlock compelling analytics and insights that once blended with verified partner data from trusted sources such as Nielsen, paints a complete, consolidated picture of the competitive landscape.

We are looking for a Big Data Engineer who will work on the collecting, storing, processing, and analyzing of huge sets of data. The primary focus will be on choosing optimal solutions to use for these purposes, then maintaining, implementing, and monitoring them.

You will also be responsible for integrating them with the architecture used in the company.

We're working on the future. If you are seeking an environment where you can drive innovation, If you want to apply state-of-the-art software technologies to solve real world problems, If you want the satisfaction of providing visible benefit to end-users in an iterative fast paced environment, this is your opportunity.

Responsibilities

As an experienced member of the team, in this role, you will:

• Contribute to evolving the technical direction of analytical Systems and play a critical role their design and development

• You will research, design and code, troubleshoot and support. What you create is also what you own.

• Develop the next generation of automation tools for monitoring and measuring data quality, with associated user interfaces.

• Be able to broaden your technical skills and work in an environment that thrives on creativity, efficient execution, and product innovation.

BASIC QUALIFICATIONS

• Bachelor’s degree or higher in an analytical area such as Computer Science, Physics, Mathematics, Statistics, Engineering or similar.
• 5+ years relevant professional experience in Data Engineering and Business Intelligence
• 5+ years in with Advanced SQL (analytical functions), ETL, Data Warehousing.
• Strong knowledge of data warehousing concepts, including data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures, data modeling and performance tuning.
• Ability to effectively communicate with both business and technical teams.
• Excellent coding skills in Java, Python, C++, or equivalent object-oriented programming language
• Understanding of relational and non-relational databases and basic SQL
• Proficiency with at least one of these scripting languages: Perl / Python / Ruby / shell script

PREFERRED QUALIFICATIONS

• Experience with building data pipelines from application databases.
• Experience with AWS services - S3, Redshift, Spectrum, EMR, Glue, Athena, ELK etc.
• Experience working with Data Lakes.
• Experience providing technical leadership and mentor other engineers for the best practices on the data engineering space
• Sharp problem solving skills and ability to resolve ambiguous requirements
• Experience on working with Big Data
• Knowledge and experience on working with Hive and the Hadoop ecosystem
• Knowledge of Spark
• Experience working with Data Science teams

We are looking for a Blockchain Developer who has around 2-3 years of experience, and has past experience with working on blockchain-based systems and scenarios. The ideal candidate would be someone who understands the concepts of Blockchain technology and having working experience on Rust and Solana.

• Desire to work in a startup environment, fun@work culture and able to self-manage.

• In Depth understanding of at-least two blockchain network like Rust, Substrate, Polkadot Solana, Hedera Hashgraph, Tezos, BlockApps, Algorand, Corda, Lambda, Cargo etc

• Familiarity with basic cryptography to understand the essentials of blockchain systems.

• Hands on in Rust

• Designing and writing well-structured APIs in Node.js and MongoDb to connect to Blockchain infrastructure

• Staying up to date with new developments and news in integrated chains.

• Past experience with Wallets or Crypto Exchanges would be a major plus.

• Experience with third-party libraries and APIs.

• Experience working in an agile development process.

• Documenting architecture and guidelines.

• Be proficient in using version control and continuous integration, with tools such as Gitlab, Git and Jenkins.

• Write clear, maintainable and testable code that you are proud of.

• Attend training and education where necessary to up-skill themselves.

• Experience in writing smart contracts for large-scale production blockchain applications.

• Cross-team contribution whenever required.

• Familiarity with basic cryptography.

• Should have a deep understanding of the blockchain and cryptocurrency space and smart contract systems, specifically having a deep understanding of Rust.