Product support engineer L2 - Mumbai

Team Leadership: Lead and mentor a team of marketing executives to ensure business development goals and sales targets are met.

Business Growth: Identify new business opportunities through field visits, cold calling, and networking, and guide the team to execute strategies effectively.

Sales Management: Promote and sell products/services, assisting the team in closing deals and fostering customer loyalty.

Customer Relationship: Build and nurture strong customer relationships, ensuring exceptional after-sales support for long-term satisfaction.

Strategic Planning: Develop and implement marketing strategies in collaboration with the marketing team to execute campaigns, promotions, and on-ground activations.

Market & Competitor Analysis: Oversee market research efforts to identify trends, emerging opportunities, and competitive insights.

Performance Monitoring: Monitor and track sales activities, ensuring team members maintain accurate records of leads, calls, and meetings.

Collaboration & Reporting: Work closely with senior leadership and the marketing team for content, campaign strategies, and event planning. Submit detailed reports on team performance and key metrics.

Roles & Responsibilities:

• In-depth knowledge and hands on experience on IBM FileNet (CPE) and Java/J2EE is mandatory.

• Good understanding of React JS, JavaScript, jQuery, Bootstrap, and front-end languages.

• Understand Project and detailed Scope and seek clarifications where necessary.

• Design, develop, and unit test applications / products.

• Analyze the impact due to changes in code.

• Design algorithms and flowcharts.

• Produce clean, efficient, and re-usable codes based on specifications.

• Run and automate tests to find any errors or bugs.

• Verify and deploy programs and systems.

• Configure, code and test enhancements and modifications to new and existing IBM FileNet applications.

• Proficiency in development and integration with SOAP Webservices, RESTful APIs and Microservices.

• Active Involvement in Development of Utility Job and Batch process associated with FileNet Application is a must.

• Knowledge of WebSphere Application Server, Deploying IBM FileNet, and Java/J2EE Application from lower to higher environments is essential.

• Troubleshoot issues and help define solutions to these issues.

• Displays a strong work ethic and sense of urgency.

• Part of the FileNet Development Team Engaged in active problem solving to identify technical roadblocks and implement solutions that can improve the direction of our application product.

• Key learner and timely update self-skill sets.

• Familiar with the use of code versioning tools such as Bit bucket, GIT or SVN.

• Basic Understanding of S3 Storage, IBM DB2, JIRA tool and Confluence (team workspace) will be an advantage. Education

We’re Hiring: Business Development Executive (BDE) – IT Staffing

📍 Location: Noida (Onsite Role)

🕒 Experience Required: Minimum 1+ Years (in IT Staffing / Recruitment Sales)

We are looking for a dynamic Business Development Executive (BDE) who has hands-on experience in onboarding new clients and building partnerships. The role involves driving client acquisition for IT hiring requirements, vendor empanelment, and ensuring strong client relationships.

🔑 Key Responsibilities:

• Identify and onboard new clients for IT staffing solutions.
• Manage vendor empanelment and partnership development.
• Generate leads via calls, emails, LinkedIn, and other platforms.
• Understand client hiring needs and coordinate with recruitment teams for fulfillment.
• Meet business development targets and contribute to revenue growth.

🎯 Requirements:

• Minimum 1+ years of experience in Business Development / Client Acquisition in the IT staffing industry.
• Strong experience in onboarding clients and bringing new business.
• Excellent communication, negotiation, and relationship-building skills.
• Ability to work in a fast-paced, target-driven environment.
• Must be comfortable working onsite in Noida.

🌟 What We Offer:

• Competitive salary.
• Opportunity to work with a growing team in IT staffing.
• Career growth and learning opportunities in client partnerships & sales.

What We’re Looking For

• 3-5 years of Data Science & ML experience in consumer internet / B2C products.
• Degree in Statistics, Computer Science, or Engineering (or certification in Data Science).
• Machine Learning wizardry: recommender systems, NLP, user profiling, image processing, anomaly detection.
• Statistical chops: finding meaningful insights in large data sets.
• Programming ninja: R, Python, SQL + hands-on with Numpy, Pandas, scikit-learn, Keras, TensorFlow (or similar).
• Visualization skills: Redshift, Tableau, Looker, or similar.
• A strong problem-solver with curiosity hardwired into your DNA.
• Brownie Points
• Experience with big data platforms: Hadoop, Spark, Hive, Pig.
• Extra love if you’ve played with BI tools like Tableau or Looker.

Application Integration Engineer -

Key Skills:

·        Knowledge of various Integrations approaches:

o  Native connectors

o  API – schema, design

o  ODBC

o  SFTP files

·        Experience integrating SaaS solutions.

o  Financial applications:

§ Ideally: Oracle NetSuite, Workday Adaptive

§ Nice to have: Coupa, Concur, Expensify, Avalara

o  CRM applications:

§ Ideally: Microsoft Dynamics

§ Nice to have: Salesforce, Hubspot Sales, various sales tools

·        Experience with key Microsoft Azure services: mainly data extraction (i.e., Data Factory), databases (SQL), storage (Data Lake), analytics 

·        Ability to work with data, including ETL

·        Nice to have - Knowledge of coding languages: Java script, XML, REST, etc.

·        Experience working with global teams

·        Ability to overlap some work hours with US EST/CT time

·        Solid communication skills

·        Proactive, takes initiative, outspoken

Experience

·        6 - 9 years

Assist with the development, execution, management, and measurement of digital marketing programs and campaigns that drive customer awareness, traffic, sales and retention across D2C eCommerce touchpoints

• The desired candidate must be from a D2C company.
• Strong hands-on experience in handling e-commerce platforms/websites.
• MBA- Marketing with minimum of 3 years experience in the same role.
•  

Responsibilities:

1. Develop, propose, and execute a robust promotion plan in partnership with brand teams to drive sales on owned D2C platforms

2. Create D2C channel from scratch for a brand as well as run an existing one

3. Activate key marketing channels (social, SEM, SEO, display, email, influencer, and affiliate marketing) to drive qualified traffic

4. Utilize analytics tools such as Google Analytics and Adobe analytics to assess and optimize the performance of sites, campaigns, and marketing channels

5. Utilize web and sales analytics data to analyze business performance and provide insights and recommendations for growth

6. Develop and propose innovative marketing programs and initiatives to grow the D2C business.

7. Effectively provide executive stakeholders with timely promotion and marketing campaign performance reports

8. Ensure content marketing and content updation on own channel to engage consumers

9. Launch a long-running program to ensure higher retention and drive repeat purchases

Requirements:

 Experience in running D2C channels from an end-to-end perspective

 Experience in data analytics and use of web analytics tools, such as Google Analytics, to assess and report site and channel performance

 Understanding of consumer behavior and market trends

 High result orientation – getting things done on time and as per agreed-upon norms.

 Good Communication Skills

 Attention to detail;

 Creativity

 Good research capabilities

• 5-8 years of experience in handling social media and Influencer marketing campaigns 
• Excellent knowledge of Whatsapp, LinkedIn, Facebook, Twitter, Instagram , and other relevant platforms 
• Understanding of SEO and web traffic metrics 
• Good knowledge of social media KPIs 
• Proven track record in outreach campaign strategies 
• In-depth knowledge of the social media marketing industry 
• Impeccable verbal and written communication skills 

Responsibilities

• Develop and execute social media strategies and creative campaigns 
• Identify and build relationships with prominent influencers and thought leaders 
• Develop content ideas and write and curate content 
• Research relevant industry experts, competitors, target audience, and users 
• Brainstorm new, creative approaches to influencer campaigns 
• Keep abreast of emerging trends, technologies, and influencers.
• Find new and better ways of measuring social media activity.
• Develop, implement and manage our social media strategy 
• Define most important social media KPIs 
• Manage and oversee social media content 
• Measure the success of every social media campaign 
• Stay up to date with the latest social media best practices and technologies 
• Work with copywriters and designers to ensure content is informative and appealing 
• Monitor SEO and user engagement and suggest content optimization 

Key Performance Indicators

• Creating unique value propositions for both brand and key products and implement them with an always-on calendar
• Drive strategic brand initiatives positively impacting key parameters like Imagery, Awareness, and Consideration.
• Identifying content amplification opportunities (Real-time trends, collaborations, etc.)
• Improve engagement rate for the brand across relevant platforms.

Core competency

• Execution & Delivery - Takes ownership providing timely and result oriented solutions with operational excellence
• Accountability - Responsible for the tasks assigned under the ambit of the key responsibilities of the role and additionally for any dependencies with cross functional teams
• Team - Work & Collaboration - Fosters a culture of trust, collaboration and support
• Effective Communication - Communicates timely and responsively with clarity and effect (both verbal and written). Seeks and provides feedback