Copywriter

Core Responsibilities

• Data Modeling & Architecture: Designing scalable data models using Star Schema principles. This includes managing relationships, hierarchies, and ensuring the model can handle growing data volumes without slowing down.
• DAX Development: Writing advanced Data Analysis Expressions (DAX) to create complex measures for KPIs, time-intelligence (e.g., Year-over-Year growth), and custom business logic.
• ETL & Data Transformation: Using Power Query (M language) to extract data from various sources (SQL, APIs, Excel, Cloud), clean it, and optimize it through techniques like Query Folding.
• Dashboard & Report Design: Creating intuitive, interactive, and visually compelling reports. This involves selecting the right visuals to tell a "data story" rather than just showing numbers.
• Performance Optimization: Tuning slow reports by analyzing query plans, reducing dataset sizes, and implementing Incremental Refresh for large datasets.
• Governance & Security: Implementing Row-Level Security (RLS) to ensure users only see data they are authorized to view and managing workspace permissions within the Power BI Service.

🛠 Technical Skill Set

1. Expert Level (Power BI Stack)

• Power BI Desktop: Full mastery of the authoring tool.
• DAX & M: Proficiency in both the functional and transformation languages.
• Power BI Service: Understanding of workspaces, gateways, apps, and scheduled refreshes.

2. Supporting Technical Skills

• SQL (Critical): Most "Power BI" jobs are actually 50% SQL jobs. You must be able to write complex queries to pull and pre-filter data at the source.
• Data Warehousing: Familiarity with Snowflake, Azure Synapse, or Databricks.
• Python/R: (Optional but preferred) For advanced statistical modeling or custom visuals.

3. Soft Skills

• Requirement Gathering: The ability to interview stakeholders to understand what business problem they are trying to solve.
• UI/UX Design: A "design eye" to create clean, non-cluttered dashboards.

Roles & Responsibilities

• Participated in requirement analysis, solution design, and technical discussions with business and cross-functional teams.
• Designed, developed, and maintained scalable Spring Boot microservices following RESTful API standards.
• Built and enhanced backend services using Java 8/11/17, Spring Boot, Spring MVC, Spring Data JPA, and Hibernate.
• Developed REST APIs for communication between distributed microservices.
• Implemented Spring Security with JWT/OAuth2 for authentication and authorization.
• Worked with Apache Kafka for asynchronous messaging and event-driven communication between microservices.
• Developed business logic and data processing modules using Scala for high-performance applications.
• Integrated applications with external systems and third-party APIs using REST and SOAP web services.
• Designed and optimized SQL queries, stored procedures, and database schemas in Oracle, MySQL, or PostgreSQL.
• Implemented service discovery, centralized configuration, and API Gateway using the Spring Cloud ecosystem (Eureka, Config Server, Gateway).
• Containerized applications using Docker and deployed microservices on Kubernetes/OpenShift environments.
• Built and maintained CI/CD pipelines using Jenkins, GitLab CI, or similar DevOps tools.
• Performed unit testing and integration testing using JUnit, Mockito, and Spring Test frameworks.
• Monitored application health and performance using ELK Stack, Splunk, Prometheus, or Grafana.
• Identified and resolved production issues, performed root cause analysis, and implemented preventive solutions.

Design & Prototyping

· Figma (Advanced) for high-fidelity prototyping, design systems, and modular component design

· Material UI (MUI) design guidelines for consistent, scalable interface patterns

· Prototyping tools for simulating real-time data flows and interaction models

Research & Strategy

· User Research & Usability Testing methodologies to validate simulation workflows

· Design Workshops for requirement discovery and cross-functional ideation

· Interaction Design focused on complex data manipulation and 3D/Spatial contexts

Standards & Delivery

· ESRI GIS UI patterns for geospatial data visualization and mapping interfaces

· Accessibility (WCAG) standards to ensure inclusive digital twin experiences

· Design-to-Developer Handoff processes using tokens and structured documentation

Preferred Qualifications

· 8+ years of professional experience in UX/UI design, with a strong portfolio showcasing complex data-driven applications.

· Advanced mastery of Figma, including variables, auto-layout, and complex prototyping.

· Proven ability to work independently and lead design initiatives from discovery to handoff.

· Deep understanding of Material UI principles and Responsive Design for high-density data dashboards.

· Strong experience in Interaction Design specifically for technical or industrial software.

· Excellent communication skills for presenting design rationale to technical architects and business stakeholders.

Looking for a Designer Intern!

🚀 Are you passionate about crafting stunning visuals and seamless user experiences?

🎨 Love bringing characters and motion to life through design?

Join us as a Designer Intern and unleash your creativity!

Responsibilities

🎨 Design & Branding – Create high-quality graphic assets, illustrations, and branding elements for digital platforms.

🖌️ Motion & Character Design – Develop engaging character designs, motion graphics, and animations for UI interactions, marketing, and social media using After Effects, Blender, or similar tools.

📱 UI/UX & Prototyping – Assist in designing web and mobile experiences, including wireframes, prototypes, and user journeys, while maintaining a consistent design system. Ensure responsiveness, accessibility, and user engagement.

🤝 Collaboration – Work closely with developers, marketers, and content creators to ensure seamless design-to-development workflows.

🚀 Trends & Innovation – Stay updated with UX trends, typography, color theory, and AI-powered design tools to enhance workflows.

💡 Creativity & Ideation – Participate in brainstorming sessions, contribute fresh ideas, and refine designs based on feedback

Requirements:

🎓 Education – Any degree in graphic or motion design (Mandatory).

🖍️ Graphic Design Tools – Proficiency in Photoshop, Illustrator, or similar tools (Mandatory).

🎞️ Motion Graphics Tools – Experience with After Effects, Blender, or similar tools (Mandatory).

📐 Branding & Aesthetics – Strong knowledge of branding, typography, and color theory.

🎭 Character & Motion Design – Ability to create character designs, animations, and motion graphics for digital platforms.

📲 UI/UX & Prototyping – Understanding of UI/UX principles, user flows, and prototyping. Knowledge of Figma, Adobe XD, or similar tools is a plus.

🔥 Passion & Innovation – A strong drive for creativity, innovation, and pushing design boundaries.

Company: MyOperator

Location: Noida Sector 2

About Us:

MyOperator is a leading provider in the customer experience space, dedicated to transforming how businesses interact with their customers. We are seeking a strategic and visionary Customer Success Team Manager to spearhead our customer success department and drive impactful, long-term relationships with our valued clients.

Role Overview:

As the Customer Success Team Manager, you will be the strategic leader responsible for overseeing the entire customer success department. Your primary goal will be to design and execute customer success strategies that align with our company's business objectives, ensuring exceptional customer satisfaction and retention. You will lead a high-performing team of customer success professionals, identify process gaps, and implement innovative solutions to enhance the customer journey.

Requirements

Key Responsibilities:

Strategic Development and Execution:

Develop and implement comprehensive customer success strategies that align with MyOperator's business goals.

Set clear customer success targets and KPIs, establish processes and policies, and monitor key metrics to drive team and customer success.

Design and roll out programs that enhance customer experience, boost revenue potential, and minimize churn.

Team Leadership and Management:

Lead, mentor, and manage a team of customer success professionals, setting performance goals and providing ongoing coaching and feedback.

Conduct performance reviews and implement development plans to ensure team effectiveness and professional growth.

Customer Satisfaction and Retention:

Drive initiatives to maximize customer satisfaction and loyalty through proactive engagement, issue resolution, and the development of customer loyalty programs.

Analyze customer feedback and data to identify trends and areas for improvement, ensuring the team effectively addresses customer needs and concerns.

Operational Excellence:

Identify and address process gaps, implementing scalable solutions to improve the customer experience and operational efficiency.

Utilize data-driven insights to track progress towards success goals and inform decision-making.

Cross-Departmental Collaboration:

Collaborate with Sales, Marketing, Product, and other departments to ensure alignment with the company’s overall strategy and enhance the customer journey.

Share customer insights and feedback to drive product improvements and refine marketing strategies.

Recruitment and Training:

Oversee the hiring process for customer success professionals, ensuring the team is equipped to meet revenue goals and customer expectations.

Develop and deliver training programs to enhance team skills and knowledge, ensuring high standards of customer support.

Requirements:

Experience: 4-9 years of experience in customer-facing roles, including customer service, technical support, or sales, with a proven track record of managing and leading teams.

Leadership: Demonstrated experience in leading teams, setting strategic goals, and driving performance metrics.

Technical Proficiency: Strong understanding of technical concepts and the ability to communicate them effectively to both team members and customers.

Communication Skills: Excellent verbal and written communication skills, with the ability to engage effectively with customers, team members, and stakeholders.

Analytical Skills: Proven ability to use data to drive decisions, optimize performance, and identify areas for improvement.

Strategic Thinking: Ability to develop and implement strategies that align with company goals and enhance customer success.

Why Join Us:

At MyOperator, you’ll be at the forefront of customer success innovation, leading a dynamic team and driving meaningful change. We offer a collaborative work environment, opportunities for professional growth, and a commitment to your career development.

Apply Now:

If you’re a strategic leader with a passion for customer success and a track record of achieving results, we’d love to hear from you. Apply today to join our team and make an impact at MyOperator!

Requirements:

Java developer responsibilities include designing, developing, Testing and delivering high-volume, low-latency applications for mission-critical systems.

1. Proven hands-on Software Development experience

2. Proven working experience in Java development

3. Hands on experience in developing applications using Java EE platforms

4. Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)

5. Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)

6. Experience in the Spring Framework

We are Seeking:

1. AWS Serverless, AWS CDK:

Proficiency in developing serverless applications using AWS Lambda, API Gateway, S3, and other relevant AWS services.

Experience with AWS CDK for defining and deploying cloud infrastructure.

Knowledge of serverless design patterns and best practices.

Understanding of Infrastructure as Code (IaC) concepts.

Experience in CI/CD workflows with AWS CodePipeline and CodeBuild.

2. TypeScript, React/Angular:

Proficiency in TypeScript.

Experience in developing single-page applications (SPAs) using React.js or Angular.

Knowledge of state management libraries like Redux (for React) or RxJS (for Angular).

Understanding of component-based architecture and modern frontend development practices.

3. Node.js:

Strong proficiency in backend development using Node.js.

Understanding of asynchronous programming and event-driven architecture.

Familiarity with RESTful API development and integration.

4. MongoDB/NoSQL:

Experience with NoSQL databases and their use cases.

Familiarity with data modeling and indexing strategies in NoSQL databases.

Ability to integrate NoSQL databases into serverless architectures.

5. CI/CD:

Ability to troubleshoot and debug CI/CD pipelines.

Knowledge of automated testing practices and tools.

Understanding of deployment automation and release management processes.

Educational Background: Bachelor's degree in Computer Science, Engineering, or a related field.

Certification(Preferred-Added Advantage):AWS certifications (e.g., AWS Certified Developer - Associate)

PEOPLESOFT FINANCIALS, PEOPLE TOOLS, SQL

Job Summary:

• An HR Recruiter is responsible for end to end process.
• A recruiter has to screen the resumes as per the requirement, considering the JD.
• Call the candidates and line up for TI & PI Interviews.

Required Qualification & Experience:

• Minimum Graduation in any stream
• One to three years as an HR.
• Knowledge of different job boards is preferable.
• MBA (HR) is preferable
• Only Female can apply