Associate - HR & Admin

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 0 to 1.5 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

‘Arth Vipra Finvest Pvt Ltd’ founded in 2021, meaning of this name is “Money Expert”, aims to serve the needs of individuals and enterprises in managing their finances by providing research-based distribution of world-class financial products keeping affordability in mind, and leveraging the best technology-based solutions. Arth Vipra Finvest Pvt Ltd has clients from all over the globe and is scaling up its reach using digital processes.

As an experienced and visionary Sales Manager, you will lead our mutual fund and insurance sales division. The ideal candidate will be a strategic thinker with a proven track record of driving revenue growth, expanding market presence, and building high-performing sales teams. This role offers an exciting opportunity to shape the future of our sales operations and drive business success in the financial services industry.

Key Responsibilities: 

·      Market Research and Analysis

·      Sales

·      Marketing Initiatives

·      Customer Relationship Management

·      Administrative Tasks

KRAs

Description

1.     Market Research and Analysis

·       Develop and implement strategic sales plans and initiatives to achieve revenue targets, market share growth, and profitability.

• Define sales objectives, set performance metrics, and establish action plans to drive results and meet business goals.

2.    Sales

·        Lead, mentor, and inspire a team of sales managers and representatives, fostering a culture of excellence, collaboration, and continuous improvement.

·         Provide guidance, coaching, and support to develop sales talent and maximize individual and team performance.

3.     Marketing Initiatives

·        Build and maintain relationships with key clients, strategic partners, and industry stakeholders to drive business development opportunities and enhance client satisfaction.

·        Collaborate with the sales team to identify client needs, customize solutions, and deliver value-added services.

4.     Customer Relationship Management

·        Identify new market opportunities, industry trends, and emerging customer needs to capitalize on growth potential and expand market presence.

·        Develop and execute market penetration strategies, targeting specific segments and geographic regions.

5.     Administrative Tasks

·        Oversee all aspects of sales operations, including sales forecasting, budgeting, pipeline management, and performance tracking.

·        Analyze sales data, market trends, and competitive landscape to assess performance, identify areas for improvement, and drive informed decision-making.

6.     Cross-Functional Collaboration

·        Collaborate closely with internal stakeholders, including marketing, product development, operations, and finance teams, to ensure alignment of sales strategies with overall business objectives.

·        Drive cross-functional initiatives to enhance sales effectiveness, streamline processes, and optimize resource allocation.

Other Details:

Education/Qualification/Training

Master’s/ bachelor’s degree in business administration, Marketing, Finance, or related field.

NISM exam-module VB : Mutual Fund Distributors (certification required within a month of joining)

Experience

Prior experience in sales or marketing roles (BFSI sector experience)

Skills

·        Proven expertise in mutual fund and insurance sales, with a deep understanding of products, markets, and industry regulations.

·        Strong leadership and management skills, with the ability to inspire and motivate teams to achieve ambitious goals.

·        Strategic thinker with excellent analytical and problem-solving abilities, capable of translating market insights into actionable sales strategies.

·        Exceptional communication, negotiation, and relationship-building skills, with the ability to influence stakeholders at all levels.

·        Demonstrated ability to thrive in a fast-paced, dynamic environment and drive change and innovation.

We are looking for a highly creative and talented Junior Graphic Designer and Video/Content Creator to join our team. As a member of our marketing team, you will be responsible for designing and creating visually compelling content for our social media channels and other digital marketing efforts.

Responsibilities:

• Create visually appealing graphics, illustrations, and videos for social media channels, including but not limited to Instagram, Facebook, and Twitter
• Design and create marketing collaterals such as ads, carousels, and other promotional materials for digital marketing
• Collaborate with the marketing team to develop engaging and informative social media campaigns
• Manage the brand's social media channels, including posting content and responding to comments
• Stay up-to-date with social media trends, including new features and updates, to create fresh and innovative content
• Ensure that all content meets brand guidelines and is optimized for each platform and target audience

Qualifications:

• Bachelor's degree in graphic design, fine arts, or a related field
• 1-2 years of experience in graphic design and video/content creation for social media
• Proficiency in Adobe Creative Suite, specifically Photoshop, Illustrator, and Premiere Pro
• Excellent communication and collaboration skills
• Strong time management and organizational skills
• Passionate about design, social media, and digital marketing

If you are a highly creative and motivated individual who is passionate about creating visually stunning content for social media and digital marketing, we would love to hear from you! Please submit your resume, portfolio, and any other relevant work samples for consideration.

• Designing emailers, social media (LinkedIn, Facebook, Instagram) posts
• Creating blog headers and blog images
• Working with content creator and content writer to plan and deliver the weekly tasks
• Coming up with creative ways to showcase the message given by content writers and creators
• High-quality and attention-grabbing images that grab the users’ attention and improving the brand’s credibility
• Visually compelling infographics that present valuable information about the company in a compelling way
• Quoting graphics that reflect the vision and message of the brand, enabling followers to relate and build a relationship with the business
• Being the single point of contact for all the graphic design needs in the product

Desired Candidate Profile

• Minimum 1-2 years of experience in graphic designing using various tools
• Hands on experience in Adobe Illustrator, Photoshop
• Hands on experience in various tools (After effects, Premiere pro)
• Ability to work methodically and meet deadlines
• Portfolio of illustrations or other graphics
• Excellent communication skills
• Ability to design and develop graphics and various graphical content to connect with the audiences that are most relevant to us, in a way that’s relevant for them and ensuring the communication is specific and meaningful
• Abilities to balance the WOW (be noticed), HOW (engage and educate) and NOW (drive action) of content marketing
• An undistracted mind, an aspiration for holistic growth, humility, discipline, clear and adequate communication and self confidence to learn and do anything    

Thingworx Developer/Sr Developer

Required experience range between 3-6 years.

• Thingworx Navigate experience desired
• Languages - Java, JavaScript & CSS
• Experience in Core Java, Java collections & Oops Concept
• Databases – MySQL, MS-SQL
• Having good working knowledge with XML, JSON.
• Design and Application development using Thingworx version - (8.2,8.5,9.X)
• ThingWorx service creation using JavaScript
• Develop ThingWorx extension using Java
• ThingWorx service creation using Java Extension
• ThingWorx mashups design and development
• Data storage in ThingWorx - Stream/Value Stream/Data Tables
• Integration with source/target system using REST API, data Files.
• Familiar with Agile Methodologies (SCRUM)
• Thingworx Integration with 3rd apps preferred and will be added advantage

Experience : 0 to 3 years

Qualification: BCA,MCA,MSC IT

Location: Ahmedabad

Roles & Responsibility:

Able to perform PHP web frameworks (such as Laravel, Codeigniter,Yii, depending on your technology stack)
Understanding the fully synchronous behavior of PHP
Able to do MVC design patterns
Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
Knowledge of object-oriented PHP programming
To accessibility and security compliance (Depending on the specific project)
Strong knowledge of the common PHP or web server exploits and their solutions
Familiarity with limitations of PHP as a platform and its workarounds
Creating database schemas that represent and support business processes
Familiarity with databases and their declarative query languages
Proficient understanding of code versioning tools, such as Gi

Required Skills:

English communication – Oral & Written

Work in a project-based capacity as a part of the team or as an individual.

Good knowledge of relational databases.

Ready to learn and work in new technologies as and when the requirement comes.

Perks and Benefits:

Office Hours: 5 days a week with 1st and 3rd Sat working. Office timings - 10 am to 7 pm.

Increment: yearly based on performance

Small and friendly Team Culture with high exposure to learning in different domains.

About Company: Ramphal Technologies is an Indian startup company. The company was founded by a visionary team of founders having a vast experience in Technology.

The company has a long term vision to disrupt the Indian Air Traffic scenario through technology Innovation. The Govt. Of India has officially signed a MOA with us to 

build the next generation Technology platform to manage the Air Traffic in India.

About Opportunity: We have an exciting career opportunity for you where you will be part of developing a mission critical real time IT system. <<and explain the position>>

This role gives you an opportunity to disrupt how both manned and unmanned flights are going to fly in future. Your software will run in every Indian/Global Airport 

and your work will keep the flight journey safe and efficient.

Job Summary
We are a young 4 people start-up. Looking for someone who is passionate about working in an early-stage start-up, works hard, takes responsibility and is a fast learner. We would ideally want someone who wants to be invested in the company and its goal, and hence would compensate a part of the salary with ESOPs.

Responsibilities and Duties
>> Designing Campaigns: understanding brand requirements, selecting influencers, designing a content strategy for influencers
>> Campaign Management: executing your designed marketing campaign via influencers, monitoring performance, liaising with the brand/client
>> Community Management: growing the community of influencers, managing influencers, resolving their concerns and training/helping them perform better

About Us
We at Opa Reviews, help brands spread word-of-mouth by activating thousands of micro-influencers to create review content on social media platforms. This voluminous, rich, influential content deserves its own platform to help people shop. Our aim is to be that social review platform.

About Founder
IIT Bombay graduate, 2nd-time entrepreneur, 4 yrs of work-ex in marketing, sales, management consulting and product management

Location:
WeWork, Chromium, JVLR, Powai