AEM Engineer

Role:

• Need Azure. Net Developer who is passionate in research and provide solutions on Azure services.
• Should have good programming logic and problem-solving skills.
• Respond and analyze complex queries of technical and functional nature not in routine and require deviation from standard procedures.

Responsibilities:

• Engaging directly with Azure developers and IT professionals in forums to answer technical questions and help solving technical problems.
• Solve highly complex problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line.
• Develop code samples, quick-start and how-to guides helping customer understand complex cloud scenarios.
• Providing prompt, efficient, detailed, customer-oriented service to customers and developers.
• Adapt response and extensive research as per customer response.
• candidate should demonstrate great accountability, customer obsession and technical leadership.
• Good team spirit and good oral/written communication skills in English.
• Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions.
• Improving internal efficiency and customer happiness by actively finding opportunities to optimize existing or new processes and tools.

About Us:

Zemoso Technologies provides product & data engineering solutions using open source Big Data stacks, Machine Learning and advanced custom visualizations.

We were featured as one of Deloitte Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019).

Our founders have had past successes - founded a decision management company acquired by SAP

AG (now part of Hana Big data stack & NetWeaver BPM), early engineering team of Zoho (leading billion $ SaaS player) & some Private Equity experience.

Marquee customers along with some exciting start-ups are part of our clientele.

Currently, for our Hyderabad, India development centre, we are looking for Scrum Master.

Position: Scrum Master

Experience: 4-7Years

Location: Hyderabad

Qualification: BTECH/BE in CSE or equivalent

Scrum master certification is a plus

Responsibilities:

Manage each project’s scope and timeline

Coordinate sprints, retrospective meetings and daily stand-ups

Coach team members in Agile frameworks

Facilitate internal communication and effective collaboration

Be the point of contact for external communications (e.g. from customers or stakeholders)

Work with product owners to handle backlogs and new requests

Resolve conflicts and remove obstacles that occur

Help teams implement changes effectively

Ensure deliverables are up to quality standards at the end of each sprint

Guide development teams to higher scrum maturity

Help build a productive environment where team members ‘own’ the product and enjoy working on it

Requirements:

Experience in a scrum master role

Familiarity with software development

Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)

Good knowledge of other Agile frameworks (Crystal, XP etc.)

Excellent communication and servant leadership skills

Problem-solving and conflict-resolution ability.

Outstanding organizational skills

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or a relevant field

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

Perks & Benefits

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here

http://www.rezo.ai/" target="_blank">www.rezo.ai

• Readsoft INVOICES
• AP invoices process cycle from Readsoft OCR to Cockpit & final posting
• Understanding on Readsoft INVOICES, configurations, mailbox/collector setup
• New profile setup in Readsoft INVOICES & Cockpit & customization on existing profile & fields
• Good understanding on Process Director (Cockpit), PDWeb
• Troubleshooting in Readsoft OCR & Cockpit to fix the issues
• Understating on USER EXISTS & basics on ABAP programming
• Invoices Optimization
• SAP transport process including Charm
• Analyze and Identify impact of Kofax patches
• Linkages in ABAP and Ariba to SAP integration
• Knowledge of any core functional module of SAP will be an added advantage
• Good Communication skill, Very Good team player and good analytical and problem-solving skill
• Knowledge of Kofax KPI analytics an added advantage

• Design the architecture of new services to deliver timely communication from server to
• client and server to server, while still functioning alongside existing server components
• Describe and implement the communications across multiple network layers, considering
• performance, reliability, and flexibility with respect to the underlying infrastructure
• Enhance and expand the ORM layer of the studio’s in-house web framework
• Craft software solutions for supporting flexibility in resource allocation, from compute to storage
• Consult with technical operations on appropriate Kubernetes-based infrastructure design
• Design for performance, and measure the effects
• Review your colleagues’ code, and learn from their reviews as well
• Identify, document, and communicate best practices for the engineers who use the fruits of your labour
• Requirements:
• 7+ years professional work experience
• BS or MS degree in Computer Science or a related technical field
• Must be proactive, self-directed, detailed and organized
• Proficient in PHP, C++, or Go
• Knowledge of relational databases and SQL, preferably MySQL
• Experience with in-memory NoSQL databases, such as Redis
• Ability to debug issues within custom code quickly
• Passion for developing scalable and maintainable software systems

You have:

• 4- 15  years of relevant experience in full stack development in a reputed B2B SAAS company, preferably contract lifecycle management company (e.g. Pandadoc, Ironclad, Docusign, Zoho, Cloudcherry, Spot Draft etc)
• Experience in the following tech stack: JavaScript, Typescript, Angular, Python, Django, REST API, MySQL, Google Cloud
• Solid understanding of RDBMS concepts and experience managing one database (MySQL, PostgresSQL, etc)
• Solid understanding of Google Cloud Platform (or AWS)
• Strong experience and/or expertise in building customized text editors
• Strong experience with Python data analysis libraries
• Experience and/or expertise in building No-Code platforms
• Experience leading a small team of engineers in an agile/scrum setup

Preferred additional qualifications:

• Experience in building integrations with third party tools.
• Automated testing and data quality assurance experience
• Experience in data analytics
• Experience in working with data scientist to build and/or deploy ML models to solve specific problems
• Experience in working with Microsoft Cloud Storage Partner Program (CSPP)
• Experience in a startup environment
• Experience in Blockchain and Web3 technologies

Greetings from Wavelabs!!!

We are hiring Java Developer for our in-house teams.

Please find the below details and JD for your reference.

About us:

Wavelabs is an AI-First, new-age Technology company for the Digital, Cognitive & Industry 4.0 Era. We help you rethink and reinvent while adapting to the inevitable change technology evolutions bring. 

                We leverage cutting-edge technology to become an enabler of fundamental innovation and disruption. We drive business outcomes with Data and Data Analytics to go beyond the existing platforms for insights and become agile on execution. We intend to leverage the advances in artificial intelligence (AI) and machine learning (ML) to build solutions loved by all. 

               This is who we are. We are a community looking to deliver true flagship experiences. We focus on the things that matter most to us – design and customer experience. Most importantly, we’re not just doing it for ourselves. We are here to share the best technology and build beautiful products hand-in-hand with you.

Experience: 3+ Years

Location: Hyderabad / Anywhere WFH

Notice Period: Immediate to 20 Days

Java Developer – 3 + Years

Job Description:

• Experience in Java and related technologies frameworks like Spring, hibernate
• Experience with Spring Boot and Microservices is good to have.
• Experience working with Restful APIs etc.
• Worked as an individual contributor with good communication skills
• Good understanding of design and development patterns and anti-patterns.

Interested Candidates can share their updated resumes at

chiranjeevi.dhoradla@wavelabs. ai

Regards
Chiranjeevi

Responsibilities:

• You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and profitability.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market's potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback.

Requirements:

• At least 2-4 years' experience in sales department.
• We're looking for a results-driven sales representative to actively seek out and engage customer prospects.
• Proven work experience as a sales representative.
• Excellent knowledge of MS Office.
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication and negotiation skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• BS/BA degree or equivalent.