
Job Summary
As a CRO specialist you will use a mix of creativity and strong analytical skills to understand website behavior, identify opportunities to drive an increase in conversion, revenue and user experience, then develop and execute a strategy to turn those ideas into an optimization and testing plan. This is a customer-facing role requiring outstanding relationship management skills.
The ideal candidate would be extremely data-driven and makes design tweaks based on user behavior to improve conversions. An experience in creating UI/UX wireframes would be a plus
Responsibilities and Duties
Use qualitative (heatmaps, sessions recordings, surveys, etc) and quantitative(Google Analytics or similar) sources of data to analyze website traffic to understand user behavior and provide data-driven recommendations to increase engagement and conversion rate.
Establish web analytics framework to monitor the health of the key performance indicators and key conversion points in the web journey and marketing funnel. Understand and implement ways to monitor conversion funnel congestions, design and usability factors of highly converting web pages.
To understand the "WHY" behind the data and deliver actionable insights to further improve UX and conversion rate optimization to increase lead generation and online sales.
Define and maintain overall optimization program (site and e commerce experience, landing pages, forms and calls-to-actions) Use an iterative approach to optimization (hypothesize, design, test, measure, optimize), deriving actionable insights from the results, formulating new experiment ideas and hypotheses, while implementing winning results.
Develop or support the team in developing hypotheses, testing roadmaps and reports for optimization projects (A/B, Multivariate, Targeting, Personalization).
Coordinate with developers, analysts, and researchers to drive projects forward.
Required Experience, Skills and Qualifications
Prior experience of 1+ years of optimizing user experience/digital marketing campaigns/email campaigns/or anything that directly impacts revenue generated by the website.
Prior experience in a customer facing role or equivalent history of increasing customer satisfaction with excellent presentation skills
Conversant and able to use marketing platforms and tools that can measure and drive marketing programs and conversions; examples include Google Analytics, VWO, Adobe Target, Click-tale, Adobe Analytics, Tag management solutions, Tag audit solution, Optimizely, Google Optimize, and/ or similar tools.
Understanding best practices for UI and UX for websites
Understand of how E-commerce website work(what is ROI, AOV, Conversion Rate etc.)
Experience with research tools including HotJar, CrazyEgg, LuckyOrange/ heatMaps/ poll/ survey Zarget or other similar tools will be a plus
Experience with multichannel media campaigns including a working knowledge of paid search, testing ad text and landing pages Optimization, SEO will be a plus
Prior experience working in diverse client portfolio
Benefits
5 Day working
Flexible work from home policy
Company sponsored team outing and parties
Company sponsored lunch
No dress code
Salaries at par and above the industry standards
Great Learning and growth opportunities
Opportunities to travel onsite (Australia US,UK, South Africa) to meet and work with clients personally
Diverse and exciting client portfolio of internationally renowned brands

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🕒 Experience Required: 3–5 Years
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Connect and Heal is a leading digital healthcare platform delivering comprehensive health solutions through technology. We are driven by innovation, efficiency, and patient-centric care.
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Working on various metrics for Retail Industry KPIs and assessing the performance of a retail business
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Roles & responsibilities:
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Requirements:
- Master’s/Bachelor’s in software/computer engineering from a premier institute
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- Must have 3-6 years of hands-on product experience working on building products or problem-solving in start-up e-commerce companies
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- Proven record in product development, analytics, computer programming, and design.
- Superior ability to conceptualize, prioritize, and manage multiple projects with ease
- Critical thinker, Problem solver
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- 1+ year of Experience in Tableau
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Structured thinker, effective communicator, with excellent programming and analytic skills
Strategic mind with strong operational, project management and technical architecture skills
A track record of highly influential technical and leadership achievements
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Substantial experience leading application design efforts as a senior or lead software engineer
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Communicate professionally both verbally and in writing.
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Accountable for the application architecture of all components within your assigned domain(s)
Guide multiple development teams and work streams at once to ensure successful delivery of
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Evaluate and implement solutions and technologies for team adoption
Assess and communicate status, issues, risks and deliverables to stakeholders
Be the “go-to” team member in your domain(s) for application design and patterns
Assist teams by hands-on coding including but not limited to proof-of-concepts, code samples, and
application infrastructure/frameworks.
Able to resolve complex problems in creative and effective ways
Holds full Product Area responsibility
JOB DESCRIPTION
Acts as a point of escalation for high and low-level problems both for with in engineering team and
customers
Develops high-quality, working code features on need basis.
Makes implementation design decisions around new feature components.
Produces contingency plans for critical projects.
Analyzes technical requirements with the team to gauge level of effort.
Breaks down complex projects and delegates work to junior engineers.
Creates technical documentation for new features that can be easily understood by peers.
Performs peer code reviews to ensure quality of the codebase.
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and coding conventions when applicable.
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All other duties as assigned.
Responsible for planning, implementing and directing the sales activities of the company in a designated area to achieve sales objectives.
Duties and Responsibilities
- develop a sales strategy to achieve organizational sales goals and revenues
- set individual sales targets with the sales team
- delegate responsibility for customer accounts to sales personnel
- co-ordinate sales action plans for individual salespeople
- oversee the activities and performance of the sales team
- ensure sales team have the necessary resources to perform properly
- monitor the achievement of sales objectives by the sales team
- liaise with other company functions to ensure achievement of sales objectives
- evaluate the performance of sales staff
- provide feedback, support, and coaching to the sales team
- plan and direct sales team training
- assist with the development of sales presentations and proposals
- develop online sales platforms
- co-ordinate and monitor online sales activity
- investigate lost sales and customer accounts
- track, collate and interpret sales figures
- forecast annual, quarterly and monthly sales revenue
- generate timely sales reports
- develop pricing schedules and rates
- formulate sales policies and procedures
- help prepare budgets
- control expenses and monitor budgets
- maintain inventory control
- conduct market research and competitor and customer analysis
- analyze data to identify sales opportunities
- develop promotional ideas and material
- attend trade meetings and industry conventions
- cultivate effective business relationships with executive decision-makers in key accounts
Education and Experience
- business degree or related professional qualification
- experience in all aspects of planning and implementing sales strategy
- technical sales skills
- proven experience in customer relationship management
- knowledge of market research
- experience in managing and directing a sales team
- relevant product and industry knowledge
- solid understanding of digital sales platforms
- experience with relevant software applications
Key Competencies and Skills
- excellent written and verbal communication skills
- organization and planning
- problem analysis and problem-solving
- information management
- team-leadership
- formal presentation skills
- persuasiveness
- adaptability
- innovation
- judgment
- decision-making
- stress tolerance
Job Type: Full-time












