Content Writer

Job Overview:

We are seeking a client-focused and analytically strong Application Support Engineer

to ensure the smooth functioning, user adoption, and issue resolution of our TMS software

Quantum Beacon. This role combines client interaction with technical investigation, requiring

a balance of functional knowledge, product expertise, and clear communication to address

user queries, support ongoing operations, and contribute to continuous product

improvement.

Key Responsibilities:

Issue Management & Ticketing

 Acknowledge and log user queries received via phone, email, or support portal.

 Create, categorize, and prioritize support tickets appropriately.

 Monitor the full lifecycle of tickets, ensuring timely resolution within agreed SLAs.

 Escalate unresolved or critical issues to appropriate internal teams.

Troubleshooting & Root Cause Analysis

 Diagnose and replicate reported issues in test environments.

 Analyze system behavior, logs, and data to identify root causes.

 Coordinate with product, development, and QA teams to confirm and resolve issues.

Client & Stakeholder Communication

 Act as the primary contact for assigned client issues and feature requests.

 Provide regular updates and maintain transparent communication with both internal

and external stakeholders.

 Clearly articulate timelines, dependencies, and any additional effort or cost

implications.

Training & Onboarding

 Support onboarding of new users by setting up accounts and conducting training.

 Deliver ongoing training sessions to enhance product adoption and user

competence.

 Help users understand product features, workflows, and calculations relevant to their

roles.

Documentation & Knowledge Management

 Document issues, resolutions, FAQs, and best practices for internal knowledge

sharing.

 Prepare and maintain business requirement documents (BRDs), user manuals, and

support records.

 Maintain audit-ready documentation and provide evidence during internal or external

reviews.

Product & Change Request Support

 Capture enhancement requests or change requirements based on user feedback.

 Collaborate with internal teams to scope and plan new features.

 Track and communicate progress of approved changes to clients.

Infrastructure & Installation Support

 Assist clients with software installation, configuration, and infrastructure-related

queries.

 Coordinate with internal tech teams to resolve environment-specific issues.

Required Qualifications/Skills

1. Bachelor's degree (B.E, B.tech, BSc IT, BCA, B.Com or above) with 0-2 years of work

experience as Application support

2. Basic documentation/presentation

3. Good communication and interpersonal skills

4. Analytical thinking and problem-solving capability

5. Good Excel knowledge

Desired Qualifications

Previous experience working in the Software Services domain, preferably for BFSI sector

Position : Automation Testing with C#

Exp : 5-9 yrs

Location : Hyderabad

Client : Mphasis

Looking for Immediate candidates

Virtual interview on 19th July

Job description

We are seeking a skilled Automation Test Engineer with hands-on experience in C# and Selenium to join our QA team. The ideal candidate will be responsible for designing, developing, and executing automation scripts using Selenium WebDriver with C#. You will work closely with developers, business analysts, and other QA engineers to ensure product quality and enhance test automation coverage.

Key Responsibilities:

• Design and implement robust and reusable test automation frameworks using Selenium with C#
• Develop and maintain automation test scripts for web applications
• Execute automated test cases and analyze test results
• Collaborate with development and QA teams to understand requirements and improve test processes
• Integrate automated tests with CI/CD pipelines (e.g., Azure DevOps, Jenkins)
• Identify, record, and thoroughly document bugs
• Contribute to test planning and documentation efforts

Must-Have Skills:

• Strong programming skills in C#
• Expertise in Selenium automation
• Good experience with automation frameworks SpecFlow
• Solid understanding of SDLC and STLC processes

Interested candidates are requested to email their resumes with the subject line "Application for [Job Title]".

Only applications received via email will be reviewed. Applications through other channels will not be considered.

Overview

Adesso India specialises in optimization of core business processes for organizations. Our focus is on providing state-of-the-art solutions that streamline operations and elevate productivity to new heights.

Comprised of a team of industry experts and experienced technology professionals, we ensure that our software development and implementations are reliable, robust, and seamlessly integrated with the latest technologies. By leveraging our extensive knowledge and skills, we empower businesses to achieve their objectives efficiently and effectively.

Job description

As part of our role at a leading global insurance company, we are responsible for developing and managing applications.

To reinforce our dynamic development team, we are seeking a skilled Full-stack developer. As a Full-stack developer, you will collaborate with an international cross-functional teams to design, develop, and deploy high-quality software solution.

Responsibilities:

Design, develop, and maintain the application 

Write clean, efficient, and reusable code

Implement new features and functionality based on business requirements

Participate in system and application architecture discussions

Create technical designs and specifications for new features or enhancements

Write and execute unit tests to ensure code quality

Debug and resolve technical issues and software defects

Conduct code reviews to ensure adherence to best practices

Identify and fix vulnerabilities to ensure application integrity

Working with frontend developers to ensure seamless integration of user-facing elements 

Collaborating with DevOps teams for deployment and scaling

Requirements:

Bachelor’s degree in computer science or information technology, or a related field.

Proven experience as a skilled Full-stack developer. Experience in Insurance domain is appreciated.

Strong experience with Terraform, Java (Spring Boot), AWS, GitLab and Angular, NGXS, State Management, Typescript

Excellent problem-solving and debugging skills.

Strong communication and collaboration abilities to work effectively in a team environment.

Skills & Requirements

Terraform, Java, Spring Boot, AWS, GitLab, Angular, NGXS, State Management, TypeScript, Unit Testing, Debugging, Code Review, Software Architecture, DevOps Collaboration, Frontend Integration, Technical Design, Problem-Solving, Communication, Teamwork.

TECHNICAL SKILLS REQUIRED:-

• Technical Competencies: HTML5, CSS, JS, jQuery, Angular JS, Ajax, JSON, SOAP, REST, cross browser compatibility, Responsive web design (RWD), version control, Web service integration.
• Deep knowledge of NodeJS, Angular2+ Version and MondoDB.
• Candidate should be proficient in both front-end and back-end development, including solution stacks like MEAN, and server-side technologies like Node.js.

JOB DESCRIPTION:-

Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.

 He/She will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

What you'll do?

●    Develop on server-side cloud software using a serverless approach (AWS).

●    Work hands-on on bringing to life IoT and Edge architectures and applications

●    Work with teams on delivering key features and performance targets.

Who You Are?

●    Passionate individual who loves to develop scalable backend

●    Strong programming capabilities

●    Understanding of cloud architecture and protocols.

●    Clear thought process, believe in simplifying rather than complicating

●    Argue and fight over opinions. Believe in always choosing the best

You Should Have

●    Experience on NoSQL Databases and designing REST API.

●    Strong fundamentals of Data structure and algorithm.

●    Done related projects during graduation/post-graduation.

●    Experience on AWS, AWS Lambda, AWS IoT Core, AWS Cloud Watch is a big plus.

Proficiency in Python 

Evora is an international system integrator with focus on mobile and user experience (UX). We are a trusted partner for innovative digital maintenance and service solutions for global and regional customers in Europe, North America, Asia & Pacific. As SAP Gold Partner, Service Now Specialist and Click partner (by Salesforce), we offer consulting services, software development, quality assurance services and system integration based on standard components and products, as well as support & application management. By implementing best-practice solutions while optimizing their processes we help our customers to be successful in tomorrow's world.

Desired Profile:

• Experience with other ITSM software (BMC, Landesk, Cherwell, Heat, Axios, HP,etc.)
• Experience with development and implementation of ServiceNow ITSM modules
• System integration experience using web services and other web based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Experience with extending the ServiceNow schema to custom applications
• Understands technical and functional design requirements related to ServiceNow Create and manage scripts and workflow
• Exposure to ServiceNow platform capabilities and tools like Discovery and Orchestration and other applications like ServiceWatch, GRC etc.
• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs - all scripted aspects of the ServiceNow system. Fundamental understanding of ITSM, ITIL or CMDB  
• Experience presenting and conducting demo reviews with client stakeholder
• Experience with ServiceNow's ServiceWatch and/or Discovery tools
• Custom UI Changes with usage of Web Technologies such as DOM, HTML changes
• Advanced experience with ServiceNow implementations
• Customizing ServiceNow using UI Pages, UI Macro & CMS using CSS, HTML, Jelly

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Role of a Quantitative Trader

Role and Responsibilities:

*Candidate is expected to have a rigorous quantitative aptitude and go-get attitude.

*Candidate will be monitoring closely quantitative models in Derivatives markets and manage the Risk of its open Positions

Requirements:

Education (Candidate should satisfy one of the following)

 B.Sc./M.Sc. Mathematics or B.Sc./M.Sc. Statistics from a reputed college with good grades

 B.Tech with good grades and strong quantitative aptitude

 CFA/FRM Level 1 cleared

 Any other degree with Financial Derivatives as a subject and through knowledge of Options Greeks (Portfolio Level, Risk Management, Hedging)

Preferences:

Following skill sets are not required but candidate will get preference if he/she possesses any of the following:

 Working knowledge of python for historical data analysis or working on real-time analytics getting feed from a web API (Data structures, numpy, scikit-learn, tensor flow)

 MATLAB/R for Time series analysis

 Knowledge of AFL ( Amibroker Formula Language)

Benefits and Advantages for Candidate:

 Steep learning curve

 Extensive training on mathematics of derivatives market

 Dynamic work environment.

 Merit based growth

 Quarterly bonuses Based on Performance post training period (where bonus can surpass the base salary)

Pay Structure:

 Extensive training period(probation period) of 3 months(Stipend Paid during training period INR 20,000)

 Pay Structure post the training period:

Base Salary of 5 Lacs p.a  + Performance Bonuses

Working Hours:

We neither believe in staying unnecessary in office if there's nothing productive to be done nor do we believe in long unproductive lunch breaks.

 Standard Market Hours : 8:45 – 5.00 p.m

 Training Pre and Post market hours

Designing products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will design rule-breaking mobile applications, web applications, websites, Progressive Web apps, IoT design solutions, Voice solutions using practices of User experience design and User interface design. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.

What are we looking for?

1. We expect you to have your domain knowledge of UX and UI, which includes, Information architecture, empathy map creation, user research, user interviews, low fidelity and high fidelity wireframes, designing UI screens using Adobe XD, prototyping and design hand off to developers 
2. Experts in English language
3. There are few skills which you need to have from get-go:
1. You are a problem solver, polite and someone who values team members and customers
2. You respect time and understand, lost time never  comes back
4. You have the ability to explain your design and come up with out of the box design solutions for mobile applications and web sites
5. You are a smart and energetic talent from design background
6. Based on the situations you can contribute individually or work with team and make work productive and fun
7. In terms of day to day work, for 6 months to 1 year you should have done the following:
1. Completed a bootcamp or formal training in UX/UI design 
2. Designed at least 2 mobile apps or websites
3. Thorough understanding of Information architecture, Microcopies, Typography, Material design systems, Cupertino design system, Visual designs, icons and illustrations
4. Conducting user research interviews and design Mood boards
5. UX testing once the product is live
6. Collaborative design workflows using Adobe XD and Framer
7. Documenting your design work based on Style guides
8. Knowledge of Microcopies is a plus

1. Work location: Bengaluru city and Remote
2. Working days - 6 days a week

BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success. 

1. BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
2. BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival