Client Account Manager

Inncircles Technologies is a problem-solving company. With powerful data management capabilities and AI-driven algorithms, we have developed a construction management platform named Inncircles Arena, a one-stop solution for managing any construction project.

Inncircles Arena can help construction industry owners, builders, general contractors, and specialist contractors to improve construction management operations efficiency and project management. The application runs on a cloud-based platform and offers a complete range of tools to gather field data through a user-friendly interface and mobile applications.

Due to the software's modern, user-friendly design, users can access project information from any location through mobile and web applications. Collaboration tools are integrated into each feature to facilitate effective coordination and ensure all teams are on the same page.

With highly configurable features, products, solutions, and services, we aim to make digital transformation easier and more simplified for construction companies.

Why should you join our team?

• 100% growth with diverse experience working with international clients
• Exposure across media & digital channels
• Dynamic learning curve across Global Landscape
• A part of a young team, ready to experiment together

About the Role

We are looking for a Quality Analyst with strong skills in Manual Testing and Web Automation to join our growing team. The ideal candidate will be passionate about delivering high-quality software products, adept at identifying bugs, and ensuring seamless functionality across applications.

Key Responsibilities

●      Design, develop, and execute manual test cases for web applications and APIs.

●      Create, maintain, and enhance web automation test scripts using industry-standard tools and frameworks.

●      Collaborate with cross-functional teams (Developers, Product Managers) to ensure quality at every stage of development.

●      Perform regression testing, smoke testing, sanity testing and end-to-end testing for new releases.

●      Use Jira for defect tracking and reporting, ensuring clear communication of bugs and their statuses.

●      Work with Git for version control and participate in code reviews related to test scripts.

●      Integrate and maintain test execution pipelines using Jenkins (CI/CD).

●      Conduct performance and load testing using JMeter, identifying bottlenecks and providing actionable insights.

●      Perform basic database testing with MongoDB, validating backend data integrity.

Requirements

●      BE/B.Tech/BCA degree in Computer science, Engineering, or a related field.

●      1–3 years of experience in Manual Testing and Web Automation Testing.

●      Strong analytical and problem-solving skills with keen attention to detail.

●      Good understanding of SDLC, STLC, and Agile methodologies.

●      Excellent communication and collaboration skills.

●      Hands-on experience with Selenium/Playwright or similar web automation tools.

●      Knowledge of Programming languages (Python, Java, JavaScript and TypeScript).

●      Proficiency in Jira for bug tracking and project management.

●      Basic knowledge of Git for version control.

●      Familiarity with Jenkins for CI/CD pipelines.

●      Understanding of MongoDB for basic data validation.

Good to Have

●      Exposure to API testing tools (e.g., Postman, Rest Assured).

●      Experience in Performance Testing using JMeter.

●      Familiarity with cross-browser and cross-platform testing.

Profile:

·      Head the product management for the 3rd party products including Smallcase, Mutual Funds, IPO, Insurance, Loan, Credit cards, Bank accounts, Gold, Bonds, etc.

·      Lead a team of 7-10 Product Managers

·      Responsible for revenue, market share, vol. of these products from 3 channels – online platforms, digital marketing, offline channels

·      Own process and product development for these products

·      Continuous competition tracking

·      Training the various channels on products

·      Coordinating with various teams to ensure timely completion of dependent activities

·      Responsible for timely responding and resolving client queries / complaints

·      Preparing volume/revenue/usage data reports

·      Work closely with; & manage expectations of; multiple stakeholders like Business, Marketing, Compliance, Risk, Design, Technology, Program, and External vendors

·      Single handedly take couple of product features from vision to launch stage

·      Preparing short-term and long-term roadmaps of the products/features

·      Define KPIs and set up benchmarks, to measure the performance of the product

·      The candidate should have an analytical mindset who should be able to use data at ease – in finding hidden patterns and for understanding user behavior

·      We are looking for someone who has deep empathy for the end customer

·      Our candidate is the one who is extremely passionate about making his product a market success – a growth hacking mentality is what we are looking for

·      The candidate should have hands-on experience in owning the complete product cycle – having taken multiple products from ideation to launch stage

·      Past experience in industries like Fin-tech, AI/ML, Health-tech, Food-tech, Content-tech, Edu-tech, Gaming-tech, Social-tech etc. is an add-on but not at all mandatory

Qualification:

·      Min. 3 years of product management experience in owning/growing 3rd party products

·      Awesome communication and relationship building skill

·      Able to solve complex problems in an structured manner

Reporting to: Product Head                                                                           Location: Mumbai

Role Responsibilities:

• Development and Maintenance of REST APIs: Lead the creation and management of our RESTful APIs, ensuring top-notch performance and alignment with evolving requirements.
• Proficiency in Coding: We're in search of expertise in Python or equivalent programming languages. Your coding skills will play a pivotal role in delivering high-quality (efficient, reusable, testable, and scalable) solutions.
• Unit and Integration Testing: Apply your expertise to craft unit and integration tests, upholding code quality and reliability.
• Version Control Systems: Proficiency in Distributed Version Control Systems is vital for seamless collaboration during development.
• Elasticsearch Expertise: Having valuable experience with Elasticsearch is a plus, given its critical role in data retrieval and search functionalities.
• NOSQL Database Familiarity: Knowledge of NOSQL databases like Cassandra and MongoDB will be advantageous.
• Message Broker Knowledge: Understanding message brokers, especially RabbitMQ, is beneficial for effective communication within our systems.

Desired Qualifications:

• Experience: 1-2 years of hands-on experience as a Python developer.
• AWS: Proficiency in AWS cloud management and architecting enterprise data solutions.
• Pragmatic Problem-Solving: Recognize when a solution should be streamlined and when creating the right abstraction will lead to long-term efficiency gains.
• Passion for Quality: Demonstrate dedication to producing work of the highest quality and following best practices.
• Agile/Lean Process: Familiarity with Agile/Lean methodologies is a plus, reflecting your adaptability and collaborative spirit.
• Startup Mindset: Embrace the challenges and opportunities of a startup environment, contributing your skills and insights to our growth.
• Debugging and Optimization: Showcase excellent debugging and optimization capabilities to enhance system performance.
• Tech Awareness: Stay updated on emerging technologies and possess a solid understanding of the full product development life cycle.
• UX and Information Architecture: Exhibit excellent knowledge of mobile user experience, information architecture, and industry trends.

Responsibilities: 

As a backend developer you would be responsible for:   

• Executing full lifecycle software development
• Architect and conceptualise the solution from initiation to completion meeting client requirements 
• Work with customer and their integration partners to ensure the product is well integrated 
• Programming well-designed, testable and efficient code 
• Develop flowcharts, layouts and documentation to identify requirements and solutions 
• Work with cross-functional teams (Product, Engineering and ML team) to craft custom solutions 
• Ensure clients change requests are addressed effectively in a timely manner 

Requirements:  

• 2+ years of experience in architecture and developing high performance web applications
• In-depth understanding of the entire web development process (design, development, and deployment)
• Strong NoSQL and/or SQL database design and query writing skills with a commitment to performance and efficiency 
• Knowledge of RESTful API and SOAP Webservices paradigms 
• Experience with CRM/ERPs like systems SAP, Oracle, SalesForce, Servicenow, Workday, etc. would be a huge plus 
• Ability to operate in a highly ambiguous and fast-paced environment 
• Superior verbal and written communication skills 

Our Technology Stacks:  

• Demonstrated experience in our tech stack will be a big plus as it lets you get up and running with our product that much sooner 
• Node.js back-end with typescript 
• MongoDB as database 
• React to power our user interfaces (don't worry, we don't expect it for back-end) 
• NGINX as our web server 
• RabbitMQ 
• Redis 
• Elasticsearch 
• Docker 

Role- Software Development Engineer-2

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills

You write high quality, maintainable, and robust code, often in Java or C++ or C#

You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.

You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

You solve problems at their root, stepping back to understand the broader context.

You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.

You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.

You recognize and use design patterns to solve business problems.

You understand how operating systems work, perform and scale.

You continually align your work with Amazon’s business objectives and seek to deliver business value.

You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.

You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.

You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

Bachelors or Masters in Computer Science or relevant technical field.

Experience in software development and full product life-cycle.

Excellent programming skills in any object-oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.

Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.

Proficiency in SQL and data modeling.