Product Designer

We are seeking a driven and reliable IT Solutions Sales Executive to support the growth of our IT hardware and software business. This role involves identifying new sales opportunities, engaging prospective customers, closing deals, and nurturing long-term client relationships. The ideal candidate is confident in outbound sales activities and skilled at presenting technology solutions through calls, emails, and meetings.

You will play a key role in achieving revenue targets and contributing to the company’s sustained business expansion.

Key Responsibilities:

• Conduct market research to identify potential customers, business opportunities, and sales prospects.
• Generate new leads through cold calling, networking, referrals, and social media platforms.
• Schedule and conduct meetings with prospective clients to understand their requirements and challenges.
• Present IT hardware and software solutions effectively, highlighting value and benefits.
• Negotiate pricing, close sales deals, and professionally address objections or customer concerns.
• Work closely with internal teams to improve sales performance and customer outcomes.
• Collect customer and prospect feedback and share insights with internal stakeholders for continuous improvement.

Requirements:

• Proven experience as a Sales Executive or in a similar sales-focused role.
• Good command of English with strong communication and interpersonal skills.
• Sound knowledge of sales, marketing, and negotiation techniques; experience in IT hardware/software sales is an advantage.
• Quick learner with a strong passion for sales and technology.
• Self-motivated, target-driven, and able to work independently.
• Confident in delivering engaging product and solution presentations.

Benefits:

• Strong career growth and continuous learning opportunities
• Supportive team environment with a positive and engaging work culture
• Performance-based incentives and bonuses as per company policy

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

• Handle customer queries and complaints via calls professionally and promptly
• Maintain service quality as per Flipkart standards
• Ensure quick resolution and customer satisfaction in every interaction
• Update call records and maintain accurate documentation
• Coordinate with internal teams to ensure issue closure
• Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

• Minimum education: 12th pass (Higher Secondary) or above
• Minimum 1 year of experience in any field/domain
• Strong fluency in both English and Hindi (verbal communication)
• Must be willing to work in rotational shifts
• Immediate joiners will be given priority

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Job description – Mobile App Frontend Developer

vani.coach is an award-winning high-growth product company with a mission of upskilling the communication skills of its 140 million workforce in this decade.

Trusted by large enterprises like L&T, Asian Paints, Cipla, PwC, etc. to upskill their people, Team Vani has a solid track record in delivering learning outcomes that deliver business results, leading to 100% repeat sign-ups. With a proven product-market fit, we have now switched to growth mode, and we are now building our product team.

• 3-6 years of proven and progressive experience in UI development.
• Experience in JavaScript, React Native, and GraphQL. Experience in making hybrid mobile apps. The native experience on Android and iOS will be an add-on. Clean coding and design patterns are desirable. A perfect applicant will be skilled in React Native and JavaScript.
• A grasp of database technologies like PostgreSQL, Python, etc. would be an added bonus.

What makes you a great fit?

• 3–6 years of React Native development experience.
• Experience in React Native, Javascript, and CSS3.
• Familiarity with mobile development concepts, including performance optimisation, device compatibility, and user experience design.
• Great OO skills, including strong design pattern knowledge.
• Experience in any backend is an added advantage (optional).
• Proficient understanding of code versioning tools such as Git.
• Good knowledge of client-server architecture and strong design principles.
• Solid understanding of Core JavaScript principles.
• Experience working with video/audio recording on mobile devices would be preferred.
• Working knowledge of the version control systems Git and SVN.
• Personal track record of process improvement or reengineering.
• Should be able to work independently.
• Should be able to debug the root cause of issues or bugs and their impacts.
• Strong analytical and problem-solving skills.
• Strong interpersonal, written, and verbal communication skills.

What You'll do

• Recommend the best possible way to solve a tech problem and come up with ETAs
• Able to multitask, prioritize, and take critical decisions.
• Provides input for system architectures and designs.
• Define a checklist for code reviews and unit tests.
• Ensure that functional requirements are correctly interpreted and translated into clear and robust code
• Enthusiastic to work collaboratively with people and share your ideas to solve real business problems.
• Collaborates and communicates with internal and outsourced development partners regarding software application design status, project progress, and issue resolution.
• More experienced candidates should be able to lead multiple projects with a sense of ownership.
• Strong analytical and problem-solving skills.
• Self-motivated, a team player, and the ability to work in small groups.

Educational Qualification:

B.E., MTech, BCA, MCA. Candidates holding degrees

Skills:

We would prefer it if the candidate has 1 + years of experience. 

• Node.js - must have knowledge and experience

• MySQL/MongoDB - must have knowledge and experience
• GIT

• Any JS backend framework

Responsibilities:

• Participate in the entire application lifecycle, focusing on coding and debugging
• Write code to develop functional web applications
• Troubleshoot and debug applications
• Perform UI tests to optimize performance
• Collaborate with Front-end developers to integrate user-facing elements with server-side logic
• Gather and understand technical and design requirements
• Build reusable code and libraries for future use
• Liaise with developers, designers and system administrators to identify new features
• Follow emerging technologies

Qualification: 

• Bachelors in IT Engineering  (Preferred) 
• Master in Computer Applications
• M.Sc IT

Other Information: 

Location: 

Mumbai, Malad. 

Age group: 

22 years to 27 years. 

Working Days:

Monday to Friday only, Saturdays and Sundays fixed off. 

Working Timings: 

10:30 am to 7:30 pm

Job Description: SALESFORCE SENIOR DEVELOPER

Simpliigence is a CRM Consulting Company, and our leadership team has been involved with more than 2000 CRM projects. We have worked with over 75 Fortune 500 CRM Transformations; we have over 20+ proven solutions and we believe in business outcomes.

As Salesforce Registered Consulting Partner, we offer a vast range of salesforce marketplace products from website integration, document generation, application integration. Some of our experiences are in Apttus, Conga, Formstack, Field Service Lightning (FSL), ServiceMax, MuleSoft, Informatica, UX and Mobile/iOS development.

Our primary focus is on helping small and medium businesses to use CRM technologies (like Salesforce.com) for improving their business results across sales, online commerce, customer service and marketing. For business looking towards automating their routine, repetitive manual tasks, we also offer Robotic Process Automation (RPA) solutions by deploying specific task-oriented “Bots” that are efficient and simple to handle.

With Simpliigence, you will be getting a chance to learn and grow faster than the current pace. We look forward to have people who are enthusiast on what they love to do. A complete remote work environment from the start we look forward to maintain and improve the same.

Our global HQ is in New Jersey, USA and our delivery center is in India. We are rapidly expanding to other geographies in APAC and Europe.

Responsibilities

• Support business objectives by leveraging the Salesforce platform to build and configure comprehensive solutions that improve business processes and drive efficiency gains across all business functions.
• Analyze complex business and technical requirements, with regard to their impact on existing systems and environments, to produce a thorough business and system design.
• Design, configure, develop, document, test, and implement solutions on the Salesforce.com platform, including integrations with third party applications and other tools.
• Understand the business needs of internal customers and provide comprehensive solutions for such needs.
• Develop coding standards and provide guidance to software developers.
• Participate in cross functional team communication and knowledge sharing activities.
• Work on complex projects with minimal guidance from managers.
• Fulfill technical lead role on large projects and coordinate development activities.
• Work with requirement owners to estimate and prioritize user system requests.
• Advise on how to leverage out-of-the-box Salesforce solutions, as well as when to customize and enhance.
• Manage and document configuration changes to fields, workflows, reports, roles/permissions, security settings, page layouts, custom objects, reports and dashboards.
• Remain current on Salesforce releases, features, best practices, applications, technologies and certifications (Trailhead)
• Manage release preview and business process testing for ongoing Salesforce bug fixes and new releases, advising the Salesforce users on the strategic direction the application should take, including third party add-ons or additional applications.
• Drive user adoption and best practices to further the long-term success of the system through training and support (as needed)
• Maintain system health checks,
• Communicate effectively with project managers and other stakeholders regarding project status and delivery timeframes.

Requirements:

• Bachelor's degree in computer science, engineering, or information technology
• Minimum of 3 years of hand-on Salesforce development experience
• Extensive technical experience with Salesforce in the following capacities:
• Gap analysis, solution design, configuration, and development
• Integrating Salesforce with other applications using web services and other technologies
• Use of APIs, Apex, Triggers, Flows, Lightning, to develop extensions to native functionality.
• Good to have experience in FSL.
• Implementing platform end-to-end, including data conversion and post-production support and troubleshooting
• System administration, including user management, environment planning, and workflow, approval, and message configuration.
• Experience developing using SQL, JavaScript, REST and SOAP APIs, HTML, and XML
• Experience with Agile Project methodology and familiarity with JIRA.

Bachelor’s degree in Computer Science,

Information Systems or related field and/or equivalent relevant experience  Three years of progressively challenging experience working as a CC&B suite Senior Developer in solution architecture, project management, system design, development testing, implementation and support  Advanced knowledge in CC&B Java, C2M, Oracle Database, CC&B data model and Oracle Utilities Application Framework  Proficient in usingHibernateQuery Language, XAIIWSWeb Services, CCB Configuration Tools, web-based languages(e.g., HTML, XML, SOAP, JavaScript, etc.) and UNIX • Extensive experience with Oracle Utilities SDK and Eclipse 3.7 and with writing high performance, multi-threaded, critical java applications over large databases including Oracle 10g and Oracle 11g.  Proficient working knowledge of SQL and relational database concepts and developing stored procedures in Oracle 10g and Oracle 11g  Knowledge and understanding of software development life cycle and industry best practices  Proficient in the use of MicrosoftOffice applications  Experience should include multi-product implementations (CC&Bintegrations with MWM, MDM, WAM, CSS, etc).  Must have experience with otherintegrationsinvolvingthe XAI IWS interfaces  Must have in-depth knowledge of field order and field activities workflow, configuration and writing custom services  Must have prior experience implementing (mobile workforce) any other third party workforce tool with CC&B  Must have prior experience implementing CC&Bwith a customer portal 

• Installing and maintaining the Oracle database software.
• Creating storage database structures with high-level security features.
• Altering storage structures to meet the evolving needs of the company.
• Setting up database user accounts.
• Training users on how to access the information in the database.
• Finding and debugging malfunctioning programs affecting the database integrity.
• Creating autonomous database backups.
• Regularly updating the database security protocols.

Roles and Responsibilities

• Lead the delivery of high quality, innovative, flexible, cost-optimized and scalable technical solutions that meet business requirements
• Design, Develop, test and maintain software applications with MVC architectures, Micro services and scalable cloud native apps.
• Perform hands-on coding and provide thoughtful code reviews
• Mentor and lead team members to continuously improve quality and productivity of deliverables
• Demonstrate ability to work within an agile team as well as collaborate with many other teams on design and implementation strategies. Follow SCRUM Agile Development methodology
• Effective Communication Skills- An ability to express your ideas to the recipient & Co-ordinate and communicate with cross functional team along with client's team
• Problem Solving, Hustler - Get Stuff Done, Self-Disciplined Open-minded, User Focused, Adaptive
• Lean Principles & Analytical Thinking
• Project planning, timelines and milestones for execution and deliverables
• Participate into the Evaluation Review of your team member

Desired Candidate Profile

• Experience in building enterprise web application using ReactJS as the frontend framework
• Experience with Redux and React Hooks
• Expert in HTML5, CSS3
• Experience in Bootstrap4 or CSS pre-processor like Less or Sass is highly desirable
• Strong knowledge of best practices and modern web design trends is necessary.
• Some experience with modern web-based typography.
• Excel at rapid prototyping and at writing good code.
• Experience with testing/debugging in multiple browsers and platforms.
• Expertise in using Javascript
• Should have worked on REST client and WebSockets
• Should be able to write Unit testing using any one of the frameworks like Cypress, Jasmine, Karma, Jest , Enzyme or any other similar framework.
• Should have experience in either one of the Build scripts like Gulp or Grunt or Webpack
• Low-Latency UI, Page optimization, and bundle build+caching
• Problem-solving and debugging skills
• Component-based architecture