Product Designer

Location: Ahmedabad, Surat, Mumbai, Pune, Hyderabad & Bengaluru

Freshers are also welcome, provided you are energetic and want to have a career in sales

Job Description :

• Tracking of inward enquiries & understanding technical requirements

Cost Estimation, Preparation & submission of quotation.

Communicating technical queries from clients & co-ordination with Design team.

Registration of orders & co-ordination with plant & clients

Updating the order execution progress to the Sales team/Dealers/Customers.

Coordinating with Channel Partners for Vendor Registration, quotation, & pending orders.

• Tracking of online tender for valves & submission.

Follow –up with clients, Channel Partners, sub-vendors for approval.

Visiting clients for technical discussion, follow-up & closing deal.

Qualification : Sales Engineering and Sales skill

Technical Support and Communication skills

Customer Service skills

Excellent problem-solving and analytical abilities

Strong interpersonal and negotiation skills

Excellent Communication skill in verbal / Written in English, Hindi & / or Local language, Presentation, Convincing & Closing Skill

Experience in the Pumps, valves or construction industry is a plus

Bachelor's degree in Engineering or related field

Salary Commensurate as per the Knowledge, skills & expertise.

Required Skills:-

• Technical Demonstrations
• Product Demonstration
• Interpersonal Skills
• Sales Engineering
• Automation
• Sales Processes
• Sales Operations
• Technical Support
• Account Management

·       4+ years of SAP industry experience, preferably handling Technical Architecture roles in complex organization(s), of which SAP Architecture - 2+ years, SAP S4/HANA - 2+ years.

·       Should have experience in Global template development and rollouts

·       Excellent ABAP Programming skills with good knowledge on ABAP Object Oriented programming

·       Good knowledge in Gateway, SICF services with OData / any other formats

·       Extensive knowledge and experience on BOPF, RAP, ODATA Services, CDS, S4HANA (AMDP, CDS, Modelling & Scripting).

·       Should have experience in S/4HANA implementations/Template development (at least 1 Implementation)

·       Provide architectural and technical guidance to the Project development team

·       Expertise in contributing towards the implementation, support and roll-out of all SAP modules FI, MM, SD, etc..

·       Leading onsite & offshore S4HANA team from multiple locations which is responsible for providing S4HANA Solutions globally.

·       Managed onsite development & support, functional specification review, technical specification writing, performance tuning and incident analysis and solutions.

·       Skilled in understanding the business scenarios for all modules SD,MM & FI modules from SAP technical perspective to meet the implementation requirements

·       Experience in major consolidation and template-based SAP projects for SAP landscapes (preferred)

We at ZOOP. ONE are looking for a technically savvy Key Account Manager who possesses a strong drive for results. Duties of Key Account Manager will include a broad range of tasks such as maintaining ongoing customer relationships and networking, implementing success programs, contributing to sales, on boarding and training clients, and minimizing churn. You should also be able to provide insights on client-to-business interactions, improve customer experience through product support, and handle customer complaints and requests. You should be able to contribute to creating and maintaining good customer relationships and ensuring smooth on boarding.

This role demands hybrid WFO(2 days a week)

Responsibilities:

• Develop and manage client portfolios.
• Sustain business growth and profitability by maximizing value.
• Analyze customer data to improve customer experience.
• Hold product demonstrations for customers.
• Improve on boarding processes.
• Mediate between clients and the organization.
• Handle and resolve customer requests and complaints.
• Minimize customer churn.
• Improve customer NPS ration.
• Aid in product design and product development.
• Operate as the lead point of contact for all matters specific to our customers.
• Support and coordinate with the tech team to ensure seamless delivery to clients.
• Collect feedback and survey on customer satisfaction.
• Become SPOC for allocated customer.
• Prepare and share weekly and monthly reports with the reporting manager on customer performance.
• Own the product knowledge base.
• Map the customer journey and identify improvements at every stage.
• Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success.
• Develop a trusted advisor relationship with key customer stakeholders.
• Be the product champion, interpret customer insights to drive change in product and act as a voice of the customer to the Product team.
• Manage the Customer Success strategy for tracking and reporting on client health and reducing Customer Churn.
• Create and perform Monthly/Quarterly Business Reviews for ensuring customer retention and expansion - effectively delivering results to key stakeholders.
• Raise open issues with cross-functional teams and take ownership of resolving the issues in a timely manner.
• Constantly work towards providing innovative strategies for delivering customer delight.
• Engage with clients to understand the nuances of their work processes and the resulting needs and pain points.

Requirements:

• MS-Excel professional.
• API Functional Knowledge.
• Self-driven and proactive nature.
• Excellent communication and interpersonal skills.
• Experience in SAAS based product, CRM, or ERP.
• Knowledge of customer success processes.
• Experience in document creation.
• Patient and active listener.
• Passion for service.
• Have a high proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Must-Have: Highly organized and able to multitask.

Good to Have:

• You should be passionate about engaging customers and expanding their use cases through our product.
• You have strong problem-solving skills and are great at finding creative solutions and workarounds when needed.
• You have good data analysis and data-driven decision-making skills.
• Strong project management skills.
• 2+ years proven track record in Customer Success, Relationship Manager, Key Account Management, and any of similar domains.
• Strong Technical Background Preferred.

• Our engineers are involved in all parts of the product lifecycle: brainstorming, design,prototyping, planning, execution, and deploying.
• We brainstorm to understand and explore the difficult problem and come up with the best solution for the hardest problems that impact the world.
• You will develop broad-ranging skills working on a wide variety of initiatives. You will take responsibility for your projects, but you'll also have teammates who look out for you.
• We operate in a “get s**t done” environment where the goal is always to execute and implement. While doing all of this...You will not forget to have fun!

WHAT WE VALUE

• You're cool with working with others. Our jobs aren’t done in a vacuum and everyone contributes to get the job done.
• You’re not afraid to make mistakes because without challenge, you’re not learning.
• Speaking of learning, you have a constant desire to grow and develop.
• You care about great design, not only in the product and visual sense, but also in your code and technical architecture.
• You are passionate about product craftsmanship, and can balance that with deploying something relevant.
• You move fast with a sense of urgency. You want to work on things that make an impact on the world.

DESIRED EXPERIENCE

• Candidate Expectations: Design, code, deploy and maintain scalable software infrastructure to meet Blowhorn's demands.
• 3+ years’ experience in a start-up environment or any reputed product based company
• Build APIs for business clients to integrate blowhorn into their systems.
• Setup processes and methodology for sustainable software development.

DESIRED SKILLS

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Good understanding of JS frameworks (AngularJS, ReactJS, VueJS), Angular 5+ and Bootstrap.
• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Some exposure to Analytics/Dashboard and related client frameworks (D3.js, Apache superset)
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Has worked extensively on Google maps and features like live tracking, geo fencing
• Good API integration skills (with backend frameworks)
• Mobile frameworks like Flutter is a plus
• Collaborate with other team members and stakeholders
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as Gimp or Photoshop is a plus.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
• Good understanding of SEO principles and ensuring that application will adhere to them.

• 3+ years of professional experience in Vue.js and object orientated programming
• Highly proficient in JavaScript, modern JavaScript, HTML, CSS
• Highly proficient in Vue.js framework 
• Proficient in using Git as a control system 
• (Include any other related frameworks, libraries, or any other technology)
• (Include any other required certification or education level)

Largest network of beauty and wellness store with over 150 stores across Bangalore, Chennai, Hyderabad, Cochin, Mumbai, Pune, Bhubaneswar and Kolkata. In addition to the stores, also have a strong online presence:
Job description:
Basic knowledge in Javascript, HTML, CSS

Knowledge in React JS, React native components

Latest Technology knowledge like hooks, Redux

Number of apps released/live in React native /Anroid & IOS, Business nature of the app

Understanding of deep react-native concepts

Understanding of advanced concepts like optimizing app

Understanding of security, deployment, app releases

1. Understanding of support of app on multiple screens, android and ios versions, iterative development and enhancement of the app

Job Description

We are looking Senior Performance Test Engineer for Trivandrum/ Kerala Location.

Skills:

Strong development skills with knowledge on performance testing.

Prior experience of interacting with UK, EU, US clients is preferred

Knowledge on Agile & DevOps methodology

Knowledge on domain such as BFS, Mortgages is added advantage

Tools:

Primary – JMeter

Secondary – BlazeMeter, Any other commercial or open source tool

Experience:

5 to 8 Years (look for skills as opposed to experience)

 Note: Good commutation is mandatory

Roles & Responsibilities

• Assist performance test lead in all planning/co-ordination activities
• Participate in agile ceremonies as required ? Performance workload design
• Performance test scripting
• Test data preparation and data driving test scripts/sanity testing
• Test environment verification
• Test scheduling and communication
• Set-up/arrange for server side monitoring 
• Test execution and defect logging
• Primary results analysis and test reporting
• Capture lessons learnt and implement agreed improvement action items.
• Regular housekeeping of performance test assets