Business development Manager

Sales Operations Analyst

Client is actively seeking a Sales Operations Analyst to join our Chennai Tech & Data team, with a focus on supporting and maintaining our Salesforce ecosystem and its integrated applications. This role is ideal for candidates with prior experience in Salesforce and a strong analytical mindset, providing opportunities to drive operational improvements and contribute to strategic initiatives. The role will involve close collaboration with our onshore team in Canada/US to ensure the smooth operation and continuous enhancement of our Salesforce infrastructure.

If you're passionate about leveraging Salesforce, eager to expand your expertise, and excited by the idea of working in a dynamic environment that values innovation and efficiency, we invite you to join us in Chennai, where you can make meaningful contributions and advance your career.

Responsibilities

●         Salesforce System Support: Investigate, analyze, and resolve issues and bugs within Salesforce Sales Cloud and its associated applications, escalating complex issues as needed.

●         Enhancement Collaboration: Support the development and deployment of enhancements to the Salesforce ecosystem, working closely with stakeholders to ensure best practices and business needs are met.

●         Quality Assurance: Conduct thorough testing of developed solutions to ensure they function correctly and integrate seamlessly with existing systems.

●         Documentation and Knowledge Sharing: Maintain clear documentation of issues, solutions, and best practices, contributing to knowledge sharing and process improvement within the team.

●         System Monitoring and Optimization: Monitor the performance of Salesforce systems, proactively identifying opportunities for optimization and efficiency improvements.

●         Process Improvement: Contribute to refining and implementing operational processes and workflows, enhancing overall team efficiency and effectiveness.

●         Agile Participation: Actively engage in Agile ceremonies, providing insights and collaborating with cross-functional teams to drive continuous improvement.

Qualifications for Success:                                                                                                            

●         Salesforce Expertise: 2+ years of experience in Salesforce administration, configuration, or customization. Salesforce Administrator certification is preferred but not mandatory.

●         Agile Methodologies: Familiarity with Agile methodologies and tools like JIRA/Confluence is a plus.

●         Analytical and Problem-Solving Skills: Strong ability to analyze issues, identify solutions, and implement process improvements.

●         Communication Skills: Excellent verbal and written English skills to collaborate effectively with global teams.

●         Proactive Learning: A motivated individual with a demonstrated desire to enhance skills and grow professionally in a fast-paced environment.

●         Team Player: Ability to work both independently on assigned tasks and collaboratively within a team to achieve shared goals.

We are seeking a talented and results-driven individual to join our team as a Business Development Manager specializing in software products and services. In this role, you will be responsible for managing a portfolio of key accounts, nurturing strong relationships with clients, and driving revenue growth through upselling and cross-selling initiatives.

Industry Type: IT/ Software

Job Profile: Business Development  

Role: Regional Manager

Required Experience: 2-4 yrs

Location: Delhi NCR

Responsibilities

1.     End to end sales (Lead generation, Follow ups, Demo Presentation, Lead Closure, Client Facing) of company products and services

2.     Drive sales efforts within assigned accounts, identifying opportunities for upselling additional products or services and cross-selling complementary offerings to maximize revenue

3.     This is a critical role, and the person must possess a thorough knowledge of the organizations products/ services, working across all types of industries & building a cross-industry understanding. Initially this will be an individual contributor role but can be scaled up as per the demand & growth of the business.

4.     As a part of the Key Accounts Team of an assigned territory & Business, you will be charged up for the entire State.

5.     You must have specialized B2B knowledge, bias towards action and strive towards getting things done.

1. Ensure brand matrix productivity through effective business planning & market updates

1. Ensure timely follow-up on customer feedback, communicating progress and updates to clients and demonstrating our commitment to continuously improving their experience.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field; MBA preferred.
• Proven experience in key account management, sales, or business development within the software industry.
• Strong understanding of software products and services, including SaaS, PaaS, and enterprise solutions.
• Excellent interpersonal and communication skills, with the ability to build rapport and influence decision-makers at all levels.
• Strategic thinker with a proactive approach to problem-solving and a track record of driving results.
• Ability to work collaboratively in a cross-functional team environment and thrive in a fast-paced, dynamic organization.
• Proficiency in CRM software and other relevant tools for account management and sales tracking.

If you are a motivated and customer-focused professional with a passion for technology and a drive for sales success, we invite you to apply for this exciting opportunity. Join us in delivering innovative software solutions and driving growth for our key accounts.

We are looking for a Media Planning Lead for one of the leading Marketing Agencies in Mumbai.

Role - Media Planning Lead

Experience - 4+ years

Location - Mumbai

About the company -

Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.

We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.

We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!

Job Description -

- Understanding the brands business objective and establishing tangible & quantitative KPIs

- Researching and creating the right buyer's digital journey to target the right audience

- Developing a detailed media plan basis objective and coordinating with media buyers for buying inventories and execution

- Managing a performance budget, optimising and scaling campaigns against tight granular KPIs

- Using Analytics tool such as Google Analytics, SimilarWeb, SEM Rush to analyse campaign data and use the learnings to improve campaign performance

- Using Facebook Pixel Helper and & Google Tag Assistant to ensure codes are fired correctly

- Negotiating key deals with third party vendors

- Post campaign reporting and data analysis & insights

- Coordinating with the creative, web design team for an integrated campaign and recommending best practises from a media point of view

- Maintaining healthy vendor and client relations

- End to end client servicing for media for both branding and performance campaigns

- Training new media team members & interns and bringing out their best on the job and creating processes to increase team efficiency

- Pitching to new business

- Keeping up with the latest media trends & innovations.

JobResponsibilities:

• Executing Power BI administrative tasks to oversee the management of licenses, capacity, workspaces.

• Manage data sources and creation of new connections/ workspaces

• Installation and maintenance of Power BI gateways

• Maintaining, administering, and optimizing the Power bi premium capacities and performance tuning

• Power BI license and cost management

• Hands on experience in CI/CD pipelines

• Testing new features from monthly Power BI updates and enabling it for broader groups

• Developing and maintaining PowerShell scripts, Power Automate for regular task automation.

• Experience in Power BI data modeling concepts and creation of new Power BI reports

• Deploying, automating, and maintaining Azure-based cloud services

• Evaluating new technology options and vendor products

• Developing and maintaining custom SharePoint Online pages along with administrative management

• Completing certifications and training on the latest technologies

• Identifying and documenting common recovery procedures for service-impacting incidents Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Managing customer interaction with the utmost professionalism, courtesy, and responsiveness

• Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.

CandidateProfile:

Eligible Branches:

• B. Tech./B.E. (CSE/ IT only)

Eligibility criteria:

• 60% plus or equivalent in Computer Science/ Information Technology Only

• 60% plus in 10th and 12th

• No active backlogs

Skills andAbilities:

• Knowledge about Power BI Admin and Azure services

• Excellent communication skills (spoken and written English)

• Ability to work in rotational shifts

• High-leveltechnicaltroubleshooting ability

• Customer orientation

• Excellent problem resolution, judgment, and decision-making skills

• Inclined towards learning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-5 year of experience

Location: Noida / Mumbai / Hyderabad

• Proven track record in running full sales cycles and closing business deals.
• Hands-on experience in winning new accounts as well as generating business in existing customer bases.
• Accurate forecasting and pipeline management skills.
• Deep understanding of the HubSpot platform.
• Experience in selling HubSpot services or similar SaaS products (an advantage).
• Stellar communication and relationship-building skills.
• Enthusiastic, outgoing, and driven to create value for prospects.
• Strong sense in creating value for the prospects.
• 1-3 years experience in selling B2B SaaS products

3-5 years experience in the website domain (preferably) | Worked on at least 1 e-commerce website

• Oversee responsibilities and timely execution of Web Executive
• Collaborate with SEO Team to implement strategies
• Liaise with Design and Development teams for tasks and projects
• Be proactive in pitching improvements to the websites
• Plan, implement, manage, monitor, and upgrade the client's website
• Respond to and troubleshoot all website issues
• Identify and respond to all website security breaches
• Ensure that the website is protected by enabling the appropriate security measures
• Conduct content audits to eliminate redundant and/or duplicate information
• Plan communication aligned with the brand’s strategy
• Ensure website quality and efficiency by conducting regular test plans
• Plan to improve the User Experience of the website regularly
• Collaborate with teams and management to ensure that the website aligns with brand strategy
• Prepare and present strategies to grow website metrics that are important to the brand
• Keep up-to-date with industry best practices and monitor competitor websites
• Plan, strategise and track promotional campaigns
• Analyse, Strategise, plan and prepare monthly website performance and present to internal and external stakeholders
• Maintain tracker of all updates on the website
• Ensure Client satisfaction & smooth communication

• All mails must be responded to within 24 hours on working days and any conversation about on-going/upcoming projects over whatsapp/call must be documented on mail

• At least 2 blog/video case studies highlighting business impact through website strategies implemented (Maximum 1 per brand)
• Atleast 4 instagram and linkedin carousel features for Schbang page highlighting small wins through strategy implemented (Maximum 2 per brand)
• Participate in at least 2 external website awards

• Strong attention to design detail
• Understanding user behaviour and building user journey
• Analytical mind and problem-solving attitude.
• Fantastic time management skills
• Ability to manage and work with teams
• Good clear communication
• At least 2 years of experience using any 2 CMSes
• Experience using at least 1 ecommerce platform (eg: Shopify, Magento)
• Google Analytics Power User
• Understand and read API Documentations
• Ability to adapt to new tools and softwares
• Resolve team conflict
• Good understanding of SEO
• Ability to troubleshoot website issues in a fast-paced environment
• Presentation skills
• Preparing Pitch decks

• Google Analytics
• Hotjar
• Microsoft Clarity
• CMS: Shopify, Wordpress, Magento, Drupal, Sitecore
• Shopify Analytics
• Google Search Console
• Google Tag Manager
• Google Docs, Slides, Sheets | Excel, Word, Powerpoint
• Photoshop & Illustrator basic
• Figma basic

Experience with warehouse operations and knowledge of how a SaaS in inventory/ material management creates an organized data and reduce cost. 

2+ years’ experience with enterprise SaaS environments in a Sales and Pre-Sales capacity.

Knowledge of supply chain planning systems—TMS, WMS, inventory management, fulfilment, etc.

Proven ability to demonstrate products, methods, or services to prospective or current customers.

Ability to assess a company’s supply chain needs and creatively provide solutions to address those needs with the company’s offering.

A consultative approach to sales pursuits

Experience in giving presentations to customers in a sales environment at all levels up to and including C-level with a convincing approach.

Excellent writing skills (Statement of work, proposals, documentation, presentations)

Excellent verbal skills (explanation of solutions, meetings, presentations, training)

Self-starter with excellent written and verbal communication skills.

Any Degree qualified.