Sales Development Representative

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Dear Candidates,

Greetings from AxionConnect.

This is Shweta from the recruitment team of AxionConnect.

As per your profile on the job portal, currently, we have openings for SAS professionals.

• Experience in SAS development.
•   Should have strong experience on Base SAS.
•   Should have strong experience in SQL.
•   Should have experience in Data Integration Studio (must have).
•   Should have strong experience in Enterprise guide.
•   Should have good communication skills.
•   Exposure to BASE SAS, SAS MACROS, SAS Advance, and SAS Enterprise Guide.
•   Banking or financial reporting experience.

Primary Skills

• SAS DI Studio (SAS Data Integration Studio) (Mandatory)

• SAS Eg (Enterprise Guide)

Experience: 3-5yrs

Location: Mumbai (onsite)

Job Description:

• Strong Experience of Node JS.

• Strong Experience of Reactjs development

• Experience in Server-side application architectures like Express.js, Meteor.Js, etc. is desirable.

• Experience in developing APIs is highly desirable.

• Experience in Mongo or MySQL database is a must.

• Understanding the nature of asynchronous programming and its quirks and workarounds.

• Understanding fundamental design principles behind a scalable application.

• Experience in delivering products using an Agile methodology is highly desirable.

• Experience with automated unit, integration and end-to-end testing is highly desirable.

• Experience in the area of network or systems management is a plus.

Required Candidate profile

• Strong experience in C# programming.
• Good knowledge in designing classes and components using the OOPs paradigm.
• Fair knowledge of GoF Design Patterns.
• Good experience in applications developed using both .NET Framework and .NET Core
• Proficiency in using third-party tools like DevExpress/Infragistics.
• Solid understanding of Web application development using ASP.NET MVC framework and ASP.NET Core
• Strong experience in developing RESTful APIs using both ASP.NET Web API and ASP.NET Core Web API.
• Must have knowledge in developing ASP.NET WebForms.
• Decent exposure in developing Windows Applications/WPF applications.
• Professional, precise communication skills
• Work experience writing Unit tests
• Work experience in applying the best practices of Web Application development
• Working experience in an Agile team especially with SCRUM
• Good to have experience in JavaScript frameworks, primarily on Angular and React
• Good to have experience in JSON, AJAX, JavaScript, HTML5, CSS, and XML Following Skills will be an added advantage
• Experience developing Windows Forms Applications
• Knowledge of using third-party tools like DevExpress
• Experience in Angular front-end framework

• Should be self-motivated and a quick learner with a problem-solving mind-set
• Attention to detail and follow-through to achieve good quality and meet deadlines.
• Ability to work effectively in a team as well as in an individual environment
• Should have excellent written and verbal communication skills