Sales Development Representative

We are looking for an Online Bidder/BDE who is proficient in International Business Development and client generation with quality projection selection and bidding.

We are seeking a Field Sales Executive to join our sales team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to handle customer inquiries and sales calls effectively.

Key Responsibilities:

1. Conduct calls to potential clients to introduce and promote our IT and Tele solutions and services.

2. Handle inbound & Outbound inquiries from potential and existing clients, providing information about our offerings.

3. You will be responsible for closing sales deals over the Client meeting and maintaining good customer relationships.

4. Identify and understand client needs and requirements to provide appropriate solutions.

5.- They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts.

6. Maintain and update the customer database with accurate and detailed information.

7. Follow up on leads and maintain a high level of customer engagement.

8. Achieve daily, weekly, and monthly call targets and KPIs.

9.An effective sale representative must be an excellent communicator and have superior people skills.

10. Provide feedback to the team on customer preferences, trends, and concerns to help improve our services.

Requirements:

1. 6 months-1 years of experience in field sales executive, Marketing executive, customer service, or a related field.

2. Excellent verbal and written communication skills in English.

3. Strong interpersonal skills and the ability to build relationships with clients.

4. Basic knowledge of IT solutions and services is preferred but not mandatory.

5. Ability to handle rejection and remain motivated and persistent.

6. Proficient in using MS Office Suite (Word, Excel, Outlook).

7. Comfortable working in a fast-paced and target-driven environment.

8. A degree in Business, Marketing, or a related field is a plus.

Provide 24X7X365 NOC Support for Voice related issues

·       SMSC, SMPP, HTTP, HTTPS, SIGTRAN, SS7 experience

·       Knowledge and relevant experience on VPN and messaging nodes (SMSC, Bulk SMS, SMSR, SMS HUB)

·       Manage day to day operations of SMPP SS7 SMS NOC Customer/Vendor/Route/Rate Configuration Management, Trace Capturing & Troubleshooting

·       New clients interconnect and interconnection testing

·       Monitoring of all alarms/alerts/Performance from system and System health checklist for various nodes

·       Monitoring €“ Disk Space, log files, Dumps/logs purging, application up-time

·       Capacity management and reporting in case of possible breach of capacity

·       Answer customer emails/calls and provide timely & high level of service

·       Use a variety of tools (Ethereal/Wireshark, ping, traceroute, browser, etc.) to quickly verify reported events Head to Head testing/configuration with clients

·       Management reporting as per requirement Maintain a good understanding of all NOC processes and implement them appropriately

Skills

●      Telecom industry experience will be an added advantage.

●      Understanding of all selection methods and techniques

●      Average communicator

●      Well-organized

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We are seeking a dynamic 1+ years of experience Social Media Executive to join our team. As a Social Media Executive, you will play a pivotal role in crafting and executing social media strategies to drive engagement, brand awareness, and growth across various platforms.

Responsibilities:

• Content Creation: Develop creative and engaging content for social media platforms, including text, images, and videos.
• Social Media Management: Manage and maintain social media profiles and pages, ensuring consistent brand voice and image.
• Audience Engagement: Interact with the audience, respond to comments and messages, and foster community engagement.
• Analytics and Insights: Monitor social media metrics, track performance, and generate insights to improve content and strategy.
• Campaigns and Promotions: Plan and execute social media campaigns, contests, and promotions to meet marketing goals.
• Trend Monitoring: Stay updated on social media trends, tools, and best practices to keep our strategies fresh and effective.

Requirements:

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in social media management and content creation.
• Strong understanding of various social media platforms including FB, IG, LinkedIn, Twitter, Youtube, etc.
• Creative mindset and the ability to think outside the box.
• Excellent communication and writing skills.
• Analytical mindset with the ability to interpret data.
• Familiarity with social media scheduling and analytics tools.
• Ability to work independently and as part of a team.

Role Overview:

As our Clinical Quality Analyst, you will play a pivotal role in enhancing clinical processes and maintaining regulatory compliance. You will spearhead quality improvement initiatives and ensure adherence to established clinical standards. The role demands a meticulous approach and a commitment to clinical excellence.

Responsibilities:

• Clinical Process Enhancement: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards.
• Audits and Assessments: Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance.
• Team Collaboration: Collaborate with clinical teams, guiding them on best practices and fostering a culture of clinical excellence.
• Data Analysis: Collect, analyze, and interpret clinical quality data and metrics for performance evaluation and decision-making.
• Client Audit Preparedness: Prepare and engage in client audits, including regular mock audits, ensuring preparedness and compliance.
• Reporting and Recommendations: Create comprehensive reports and presentations on quality findings, suggesting enhancement strategies.
• Quality Initiative Support: Assist in developing and implementing initiatives focused on enhancing quality standards.
• Regulatory Adherence: Stay updated on industry regulations, clinical guidelines, and best practices to ensure compliance and innovation.
• Effective Communication: Communicate quality-related issues and recommendations to stakeholders efficiently.
• Training Participation: Engage in quality-focused training and educational programs for continuous professional development.

Qualifications:

• BAMS, BHMS, BDS
• 1–5 years of clinical or healthcare setting experience.
• Profound knowledge of medical terminology and clinical processes.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Excellent English communication, written and verbal.
• Strong attention to detail and analytical skills for complex data handling.
• Willing to work in both day and night shifts from our office at Elippode, Trivandrum.

Responsibilities:

• Manage each project's scope and timeline
• Coordinate sprints, retrospective meetings and daily stand-ups across teams
• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (e. g. from customers or stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members own' the product and enjoy working on it
• High level understanding of various tech stacks, basics of API and microservices

Requirements:

• Leadership, Decision-Making skills.
• Responsibility.
• Effective communication.
• Attention to Detail.
• Task Delegation.
• Comfortable with participatory management.

• Basic knowledge of Oracle Forms and reports - (Must)
• Good experience on SQL*Loader.
• Should Knowledge on Agile / Scrum.
• Handled errors using Exception Handling extensively for the ease of debugging and displaying the error messages in the application.
• Using SQL developer tool we debugged the code and unit test
• Knowledge of oracle programming
• MySQL, Oracle,
• Knowledge of Unix platform
• PostgreSQL
• advance database knowledge.
• Writing PL/SQL and PL/MySQL
• Coding support
• Debugging & Project module management
• Deployment and fine-tuning as per team lead.