Business Development Manager - ERP Sales

Job Description

• 8+ years of experience to Lead, coach and mentor team of 5-8 full stack and backend engineers
• Write high quality code
• Champion coding standards and re-usable components
• Influence the technical direction of the engineering team
• Partner with Product Managers in designing and defining new features
• Serve as a key member of a Scrum team
• Participate and potentially lead Communities-of-Practice programs.

Requirements

• 8+ years of large-scale distributed ecommerce systems experience
• Expert understanding of Java, database, and messaging technologies
• Enthusiasm for constant improvement as a Software Engineer
• Ability to communicate clearly effectively and motivate team members
• Reactive Java a plus
• Passionate about Ecommerce and retail a plus

Technical Skill Set

• Java (Core & Advanced)
• Spring Boot, RESTful Services, Reactive Java (preferred)                                                                    
• Vue.js, Web Components (Lit Framework)
• Oracle, Cassandra
• Apache Kafka
• System Design, Microservices Architecture, Scalable & Event-Driven Systems

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

As the Project Manager, you will be responsible to manage project scope, timelines, budgets, daily scrum, sprint planning & retrospective, internal & external stakeholder management.

What you will do

• Create a project plan based on the scope of work defined by the Solutions Architect using Smartsheet
• Identify activities, dependencies, sequencing, and time estimates
• Onboard the team of engineers on customer systems, project scope, process, deliverable, documentation requirements
• Create project kick-off presentation, charter, and tracking mechanism in collaboration with the customer
• Conduct daily stand-ups, sprint planning, sprint retrospective meeting
• Facilitate internal and external architecture discussions, review calls, and document decisions with the teams who work in India and three timezones in the US
• Proactively create meeting notes, weekly customer presentations, and organize project documents and recorded calls
• Review and approve employee timesheets, leaves and perform team calendar management
• Enable customer success by proactively communicating project status, risks, requests
• Take ownership of customer escalations and facilitate the resolution
• Negotiate the scope changes in the project by producing appropriate project documentation

What are we looking for

• 2+ years of experience in working in cloud engineering or data engineering projects
• 2+ years of experience as a Project manager or scrum master with customers in US timezones
• Expertise in using Smartsheet, Jira / Confluence, Clockify
• Excellent communication, facilitation, negotiation, and coaching skills
• Expertise in managing internal and external teams
• Strong prioritization and problem-solving skills

You will be preferred if you posses

• Experience in managing Data Lake based projects on AWS
• Professional Scrum Master™ certification
• Managing Jira Projects certification
• Smartsheet Certification

Job Title - IT Project Manager

Location - Surat (on-site )

Experience - 2+ years

Job Description

We are seeking an Associate IT Project Manager to assist in planning, coordinating, and delivering technology projects on time and within budget. The role involves supporting senior project managers, collaborating with cross-functional teams, and ensuring smooth execution of IT and software initiatives.

Key Responsibilities

• Support end-to-end project lifecycle — planning, tracking, and delivery.
• Coordinate with developers, QA, and DevOps teams to meet project goals.
• Maintain project schedules, documentation, and communication plans.
• Track progress, risks, and dependencies; escalate issues when needed.
• Assist in sprint planning, reporting, and client communication.
• Contribute to process improvements and ensure adherence to delivery standards.

Qualifications

• 2+ years of experience in IT project coordination or management (mandatory).
• Familiarity with software development or IT systems.
• Understanding of Agile/Scrum or traditional project methodologies.
• Strong communication, organization, and multitasking skills.
• Proficient in tools like Jira, Asana, or ClickUp.
• Bachelor’s degree in IT, Computer Science, or related field.

Requirements:

• 4-6 years of experience in developing Enterprise Web Applications using Java/J2EE technologies with a good professional track record.
• Excellent knowledge in Core Java (J2SE) and J2EE technologies.
• Proficient knowledge in Servlets, JDBC & JSP.
• Good knowledge of Spring framework (MVC, Cloud, Data and Security. Etc) and ORM framework like JPA/Hibernate.
• Strong knowledge of Exception Handling, Collections, File I/O Streams, Interfaces, and logging mechanisms is a must.
• Experience in developing REST APIs and integration of third-party APIs.
• Proficient knowledge in SQL/PLSQL.
• Expertise in application/web server deployment and connection pooling techniques.
• Cloud deployment (AWS & Azure) will be an added advantage.
• Experience in Version Control tools like Git, Bitbucket, etc.
• Experience in data security and protocols is a must.
• Maven and IDE tools experience is a must.
• Multi-threading and serialization techniques knowledge is a must.
• Good understanding of end-to-end software development lifecycle.
• Ability to read and understand requirements and design documents.
• Good Analytical skills and should be self-driven. Good communication with interpersonal skills.
• Open to learning new technologies and domains.
• A good team player and ready to take up new challenges
• Languages: Java(J2SE), J2EE (Servlets, JSPs, JDBC)
• Databases: MySQL, Oracle, SQL Server, PostgreSQL.
• DB Script: SQL and PL/SQL
• Frameworks: Spring, Spring Boot, Jersey, Hibernate and JPA
• OS: Windows, Linux/Unix.
• Cloud Services: AWS and Azure (Good to have)
• Version Control tools: Git, Bitbucket.
• Deployment Servers: Tomcat, JBoss, and Web sphere
• Build Tools: Gradle/Maven

Job Description: Customer Service Executive (Hindi Voice Process)

Company: Hippdocloud Technologies

Location: Visakhapatnam

Experience: 0-1 year

Qualification: Any Graduate

Job Overview:

As a Customer Service Executive, you will be responsible for providing excellent customer service to clients in the Hindi language.

You will handle customer inquiries, resolve complaints, and provide information about company products and services.

The role involves communicating with customers primarily through voice calls.

Responsibilities:

Handle incoming customer calls and provide assistance in a professional and courteous manner.

Address customer inquiries, complaints, and provide appropriate solutions.

Maintain accurate and detailed records of customer interactions and transactions.

Collaborate with team members and other departments to ensure customer satisfaction.

Stay updated on company products, services, and policies to provide accurate information to customers.

Follow communication scripts and guidelines to ensure consistent and effective customer interactions.

Identify and escalate priority issues to the appropriate department or supervisor.

Provide feedback and suggestions for process improvements to enhance customer experience.

Requirements:

Fluency in Hindi and Telugu languages is essential.

Excellent verbal and written communication skills in Hindi.

Strong customer service orientation and problem-solving skills.

Ability to handle customer inquiries and complaints with empathy and professionalism.

Basic computer skills and familiarity with CRM systems.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Prior experience in customer service or call center roles is preferred but not mandatory.

Technologies & Languages

• Azure
  • Databricks
  • SQL Sever
  • ADF
• Snowflake
  • Data Cleaning
  • ETL
• Azure Devops
• Intermediate Python/Pyspark
• Intermediate SQL
• Beginners' knowledge/willingness to learn Spotfire
• Data Ingestion
• Familiarity with CI/CD or Agile

Must have:

• Azure – VM, Data Lake, Data Bricks, Data Factory, Azure DevOps
• Python/Spark (PySpark) 
• SQL

Good to have:

• Docker
• Kubernetes
• Scala

He/she should have a good understanding in:

• How to build pipelines – ETL and Injection
• Data Warehousing
• Monitoring

Responsibilities:

Must be able to write quality code and build secure, highly available systems.

Assemble large, complex data sets that meet functional / non-functional business requirements.

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc with the guidance.

Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

Monitoring performance and advising any necessary infrastructure changes.

Defining data retention policies.

Implementing the ETL process and optimal data pipeline architecture

Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.

Create design documents that describe the functionality, capacity, architecture, and process.

Develop, test, and implement data solutions based on finalized design documents.

Work with data and analytics experts to strive for greater functionality in our data systems.

Proactively identify potential production issues and recommend and implement solutions