Business Development executive

NEED TO HAVE :

1) Have some knowledge of front end like React.JS

2) HTML, CSS

3) Strong in Javascript concepts

4) Good communication skills

5) Loves to code

GOOD TO HAVE :

1) Experience with type script will be a plus

2) Experience with Nest.JS framework will be a plus

3) Strong hold on ES6 principles.

4) Familiar with TDD ( Test Driven Development ) will be a plus.

5) Familiar with working in CI / CD will be a plus

6) Micro-Service architecture knowledge will be an added benefit.

You can directly WhatsApp us on nine three one six one two zero one three two

We are seeking a dynamic Marketing Specialist to take ownership of our brand’s digital presence. In this role, you will be the voice of our brand across social media, websites, and marketing campaigns. You will work closely with the Chief Marketing Officer (CMO) and the CEO to translate Curl Up and Dye’s unique services into engaging content that drives traffic, engagement, and conversions.

*Note: This is a hybrid role for the first 6 months, transitioning to a full-time, on-site role at the studio thereafter.*

Key Responsibilities

Social Media Management & Content Creation

• Create, curate, and manage high-quality visual content (photos, reels, stories) for Instagram, Facebook, and other social media and digital platforms.
• Develop a cohesive content calendar that showcases brand, services, stylist expertise, client transformations, and behind-the-scenes moments.
• Post regular content optimized for maximum reach and engagement.
• Actively monitor and respond to comments, DMs, and engagement across all social platforms to foster community and handle enquiries.

Content Marketing & Website Management

• Write and publish SEO-friendly blogs, service descriptions, and promotional copy.
• Manage and maintain the brand website, ensuring content is up-to-date, visually appealing, and user-friendly.
• Produce video content (tutorials, testimonials, event highlights) for various marketing channels.

Campaigns & Advertising

• Ideate and execute marketing campaigns aligned with seasonal trends, new service launches, and festive periods.
• Manage paid advertising campaigns on Meta (Facebook/Instagram) and Google Ads to increase brand awareness and appointment bookings.
• Track, analyze, and report on campaign performance and KPIs in collaboration with the CMO.

Partnerships & Events

• Identify, pitch, and manage collaborations with influencers, content creators, brands, and partners to expand brand reach.
• Assist in planning and executing on-ground events, pop-ups, and in-studio experiences to drive community engagement.
• Maintain a digital asset library and ensure brand consistency across all platforms.

Requirements

• Experience: 3 to 5 years of marketing experience, preferably within retail, hospitality, beauty, or lifestyle brands.
• Content Expertise: Proven ability to create high-quality visual content (photography/videography) and copywriting tailored for social media and web.
• Tech Savvy: Proficiency in content creation tools (e.g., Canva, Adobe Creative Suite,/Premiere Pro) and social media management tools (e.g., Meta Business Suite, Later, or Hootsuite).
• Advertising: Hands-on experience managing paid ads on Meta (Facebook/Instagram) and Google Ads, with a strong understanding of audience targeting and ROI analysis.
• Analytical Mindset: Comfortable using analytics tools (Google Analytics, social insights) to track KPIs and optimize performance.
• Communication: Excellent verbal and written communication skills in English; knowledge of Kannada or Hindi is a plus.
• Organization: Ability to manage multiple projects—from daily posting to large-scale campaigns—while maintaining attention to detail.

Work Schedule

• Schedule: Tuesday to Sunday (10:00 AM – 7:00 PM). *Note: Monday is a fixed weekly off.*
• Hybrid Stage (First 6 Months): This role will operate in a hybrid capacity, allowing a mix of remote work and in-studio presence to capture content and collaborate with the team.
• Full-Time On-Site (After 6 Months): Following the initial period, the role will transition to a full-time, on-site position at the studio to ensure deeper integration with the entire team.

Python Software Engineer (3–5 Years Experience)

Location: [Pune]

Role Overview

We are seeking skilled Python engineers to join our core product team. You will work on backend services, API development, and system integrations, contributing to a codebase of over 250,000 Python lines and collaborating with frontend, DevOps, and native code teams.

Key Responsibilities

·    Design, develop, and maintain scalable Python backend services and APIs

·    Optimize performance and reliability of large, distributed systems

·    Collaborate with frontend (JS/HTML/CSS) and native (C/C++/C#) teams

·    Write unit/integration tests and participate in code reviews

·    Troubleshoot production issues and implement robust solutions

Required Skills

·    3–5 years of professional Python development experience

·    Strong understanding of OOP, design patterns, and modular code structure

·    Experience with MongoDB (PyMongo), Mako, RESTful APIs, and asynchronous programming

·    Familiarity with code quality tools (flake8, pylint) and test frameworks (pytest, unittest)

·    Experience with Git and collaborative development workflows

·    Ability to read and refactor large, multi-module codebases

Nice to Have

·    Experience with web frameworks (web.py, Flask, Django)

·    Knowledge of C/C++ or C# for cross-platform integrations

·    Familiarity with CI/CD, Docker, and cloud deployment

·    Exposure to security, encryption, or enterprise SaaS products

What We Offer

·    Opportunity to work on a mission-critical, enterprise-scale product

·    Collaborative, growth-oriented engineering culture

·    Flexible work arrangements (remote/hybrid)

·    Competitive compensation and benefits

MEET COMPASS

We are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost center, but we believe it offers much more! If you enjoy delighting customers and leveraging data to provide valuable insights to clients, Compass could be your ideal workplace!

Director, IT Support ( Call Center Operations)

The Director, IT Support Operations serves as the subject matter expert for all IT support contact center solutions across Compass. This role provides strategic and operational leadership for multiple IT Support Operations Managers overseeing client programs within a high-volume, multi-channel BPO environment.

The Director is responsible for ensuring the delivery of high-quality, efficient, and cost-effective IT support services across voice (inbound/outbound), chat, email, ticketing, and other customer support channels. This role partners closely with clients and internal stakeholders to drive operational excellence, achieve contractual service level agreements (SLAs), optimize financial performance, and foster a strong employee culture.

Key responsibilities include incident management oversight, workforce and performance management, client relationship management, continuous process improvement, quality assurance, and operational scalability. The Director ensures consistent execution of support services across technical support, software support, infrastructure-related support functions, and other IT service offerings while maintaining a strong focus on customer experience, operational efficiency, and business results.

This is a remote, work-from-home position. Candidates must maintain a dedicated, professional workspace with a reliable high-speed internet connection capable of supporting voice, video, and system requirements. To ensure business continuity and operational reliability, candidates must also have access to backup power and internet connectivity solutions in the event of service interruptions. 

Key Responsibilities:

• Leadership & Strategy:
• Provide strategic direction and leadership for the organization's IT programs, ensuring operational alignment with client expectations and company goals are consistent with the organization’s global operating model..
• Serve as the senior subject matter expert contact for all things IT support.
• Oversee multiple Tech/IT support client programs
• Attend as needed new client demo/Sales discussions representing IT support
• Operational Oversight:
• Oversee a team of various operations managers that lead day-to-day operations across multiple clients supporting IT services, including helpdesk, tech support, infrastructure, or software-related accounts.
• Ensure direct reports meet service level agreements (SLAs), key performance indicators (KPIs), and quality metrics are consistently met or exceeded.
• Ensure execution of bridge plans for any KPIs that are not meeting target
• Process Improvement & Quality Assurance:
• Identify opportunities for process optimization, automation, and continuous improvement.
• Work closely with Quality, Training, and Workforce Management teams to enhance performance and operational efficiency.
• People Management:
• Oversee, support and develop a team of IT support operations managers.
• Conduct performance reviews, coach for career development, and foster a high-performance culture.
• Client Engagement & Relationship Management:
• Build strong and maintain relationships with client partners and maintain regular communication to ensure satisfaction and address IT concerns proactively.
• Financial & Resource Management:
• Monitor budget, efficiencies, and resource allocation to ensure profitability and optimal delivery.
• Experience in managing cost per transaction accounts is preferred. 
• Provide regular updates to the senior leadership team on program performance, financial health, and risk management.
• Compliance & Risk Mitigation:
• Ensure adherence to data privacy, security, and compliance standards relevant to IT service delivery.
• Mitigate risks through proactive incident management and business continuity planning.

Qualifications and Physical Requirements with or without reasonable accommodation:

• 10+ years of experience in BPO operations, with at least 6+ years in a senior leadership role managing IT or technical support programs.
• Strong understanding of ITIL, service management frameworks, or related methodologies - managing POS & Aloha systems is highly preferred
• Experience managing large teams and working with international clients, especially in tech industries.
• Proven track record of meeting/exceeding operational KPIs and client expectations.
• Exceptional leadership, communication, and stakeholder management skills.
• Analytical mindset with strong problem-solving abilities.
• Ability to operate a computer/laptop and a headset.
• Ability to perform all duties of the job while sitting for prolonged periods (i.e., for the duration of shift)
• Ability to multitask and remain calm under pressure, especially during peak hours or intense situations.
• Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
• Decisiveness and attention to detail.
• Proficiency with the necessary technology, including computers, software applications, phone systems, etc.

Availability:

Full-time position with weekdays, weekends, and nighttime availability. This position works Monday - Friday 9am EST - 6pm EST. 

Hiring : Salesforce Vlocity (Industry cloud) + OmniStudio

and Order Management is plus 

EXP- 8+ yrs

Shift timings : 9 Am To 7 PM

Location : Remote

Job Description:

Overall 6+ years of experience with 2+ years of experience with Vlocity implementation

Hands-on experience in Force.com platform using APEX, VisualForce, Process builders, flows

Experience with Salesforce Vlocity platform capabilities, including DataRaptors, 

Integration Procedures, Calculation Matrices and Procedures, OmniScripts, various cards UI framework and building Vlocity custom Templates

Should have expertise in Salesforce.com standard functionality and features (Sales, Services, Community and Commerce clouds)

Working experience with Salesforce Lightning Aura and Lightning Web Component

Deployment of Omniscript from one environment to another environment

Hand-on experience on Integration, especially good Knowledge in JSON and how integration works in Vlocity

Good knowledge of omniscript UI modification, Building Vlocity custom Templates

Good experience in Salesforce configuration and mapping features to the business requirements

Should be comfortable working in Agile – user stories, features, story points. 

Certification :

Vlocity Platform certification is mandatory and other industry certifications (CPQ, Order Management) are a plus

Salesforce Certifications are Mandatory

ABOUT THE STARTUP:

Lamamia is founded by IIM alumni and mentored by seasoned professionals from Flipkart.com, CommonFloor.com, Adani Group, TATA Group, Suzlon, and professors from IIT, IIM and XLRI.

Lamamia is incubated by IAMAI, (chaired by Mr Amit Agarwal, Amazon India Head) in association with Govt. of Haryana. It is also incubated by FIED IIM Kashiur for mentoring and funding support.

Lamamia is an Uber for Vernacular skilling and Education, wherein educators can create and share their micro-lessons and micro-tests with the learners spread across the remote and rural part of India. Students can choose the educators, courses and assessment tests to enhance their knowledge, skill, aptitude and employability. 

DESIRED SKILLS:

1. AWS (EC2/S3/Lambda)
2. DynamoDB
3. Node.Js
4. HTML5, Javascript, React.Js
5. Android Native (Java/Kotlin)
6. Socket.io / WebRTC (LiveStreaming)
7. Firebase
8. Prior experience in developing/integration livestreaming feature is essential.

JOB DESCRITION

1. Enhancing the existing features and developing the new features
2. Being able to develop the product independently and also with the team .
3. Being able to work under pressure and think out of the box.
4. Being a good leader with decent professional communication skills.
5. Knowledge and experience of Android Development is an added advantage

OUR PRODUCT

Understand The Product Features:

https://play.google.com/store/apps/developer?id=Lamamia&;hl=en_IN

1. Our product offers on-demand video lessons and quizzes in local languages.
2. Teachers can independently create and share their content.

WHAT WE OFFER:

1. Opportunity to work as a core team member
2. Direct Reporting to Founders
3. Exponential and 360 degree learning
4. Working with an experienced team from IIM
5. 4.2 - 7.8 LPA (INR) CTC + ESOPs*

Job Position: JAVA Software Engineer
Job Location: Bangalore

Experience: 2 to 12 years

Job Responsibilities:
• Responsible for developing Web Applications using J2EE components.
• Responsible for developing standalone applications using Core Java and JDBC.

Desired Qualification: BE / B.Tech / MCA / MSc in Computer Science or IT

Added advantage: Sun Certified Java Programmer (SCJP), Sun Certified Web Component Developer (SCWCD) certification

Desired Skills:

• Strong skills in JAVA programming languages and focus specially on the following areas Servlets, JSP, Web Services, Struts framework, JDBC/JPA/mybatis (ibatis)/Hibernate, Threads, Collections and Design Patterns.
• Strong skills in web technologies HTML 4/5, JQuery, AJAX, Java Script and CSS.
• Thorough understanding of Object Orientation.
• Above average skills in SQL with familiarity in any of the standard RDBMS – MySQL, MSSQL or Oracle.
• Must have good written and oral communication in English language.
• Must be completely hands-on and an individual contributor and a self-starter; must be able to complete assignments (suitable to his/her experience) with minimal assistance.
• Very good at Analytical and Logical skills.
• Solid understanding of the web development lifecycle.
• Ability to learn quickly and deliver software on time.