Business Development executive

Role : Executive Personal Assistant

Fresher can also apply

Location : Hadapsar ( Pune)

Key Responsibilities

1. Calendar & Office Management

• Plan, schedule, and coordinate appointments, meetings, and events for the Managing Director.
• Maintain and update daily and weekly calendars proactively.
• Provide timely reminders and ensure smooth workflow management.
• Organize and maintain physical and digital files, documents, and confidential records.

2. Communication & Coordination

• Receive, screen, and prioritize calls, emails, and messages for the MD.
• Act as a liaison between the MD and employees, departments, and external stakeholders.
• Handle VIP/HNI customer interactions, reservations, and special ODC/party orders.
• Manage communication related to projects, new launches, and expansion initiatives under the MD’s purview.
• Respond to internal and external inquiries and track work plans assigned by the MD.

3. Documentation & Reporting

• Take dictations and draft correspondences, data points, and responses based on the MD’s preferences.
• Prepare, edit, and compile agendas, minutes of meetings, reports, presentations, and briefs.
• Observe discussions conducted by the MD and translate them into actionable plans for execution.

4. Travel & Hospitality Coordination

• Arrange domestic and international travel, ticketing, hotel bookings, and logistics for the MD and senior executives.
• Coordinate boarding and lodging for outstation visitors based on MD’s instructions.

5. Vendor, Supplier & Procurement Coordination

• Coordinate with international suppliers and vendors (e.g., China, Italy) regarding quotations, purchase orders, and shipments.
• Negotiate with suppliers, contractors, and vendors to obtain competitive pricing.
• Manage purchase comparisons, approvals, and payments.

6. Operational & Infrastructure Support

• Oversee maintenance, upkeep, and repair work of corporate offices, outlets, and store infrastructure.
• Coordinate on a case-by-case basis as per MD’s directions.

7. Research & Analysis

• Undertake primary and secondary research on assigned topics.
• Prepare detailed briefs, reports, and presentations within stipulated timelines.

8. Employee Training & Onboarding

• Assist in induction and training of employees associated with or supporting the MD’s office

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

Requirements:

• Undergraduate degree or equivalent experience.
• Working knowledge of AS400-Cobol.
• Familiarity with CL and DB2
• Basic knowledge of theories, practices, and procedures in a function or skill.
• Willing to depend on others for instruction, guidance, or direction.

Job Summary:

We are looking for a Flutter Developer with 1+ years of experience to join our dynamic team. The ideal candidate should have hands-on experience in developing cross-platform mobile applications using Flutter and Dart. You will be responsible for designing, developing, and maintaining high-performance mobile applications that provide an exceptional user experience.

Key Responsibilities:

• Develop and maintain mobile applications using Flutter & Dart for Android and iOS platforms.
• Collaborate with UI/UX designers to implement visually appealing and user-friendly interfaces.
• Write clean, maintainable, and efficient code following best practices.
• Integrate APIs and third-party services into mobile applications.
• Optimize app performance and troubleshoot bugs or performance issues.
• Work closely with backend developers to ensure seamless integration.
• Keep up with the latest Flutter updates and industry trends.

Required Skills & Qualifications:

• 1+ years of experience in Flutter app development.
• Proficiency in Dart programming language.
• Strong knowledge of State Management (Provider, Riverpod, Bloc, GetX, etc.).
• Experience with RESTful APIs and third-party libraries integration.
• Understanding of mobile app development lifecycle and best practices.
• Experience with Firebase (Auth, Firestore, Push Notifications, etc.) is a plus.
• Familiarity with Git/GitHub for version control.
• Strong debugging and problem-solving skills.
• Ability to work independently and as part of a team.

Nice-to-Have Skills:

• Experience with native Android (Kotlin/Java) or iOS (Swift/Objective-C) development.
• Knowledge of CI/CD pipelines for Flutter apps.
• Experience in publishing apps on Google Play Store and Apple App Store.

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining extensive knowledge of current market conditions.

Responsibilities
Act as the initial point of contact for all client related concerns ,which indeed makes you the main communication channel between the clients and the developers.

• Cultivate strong business relationships with key decision-makers

• Proactively identify new opportunities and deliver innovative solutions to customers

• Develop market strategies by researching lists of high potential prospects Qualifications

• Bachelor's degree or equivalent experience in Business from a top University/College

• 0-1 year of sales or account management experience

• Excellent written and verbal communication skills

Manage all aspects of assigned properties

Design business plans for assigned properties that suit customers’ needs

Inspect and arrange maintenance to meet standards

Maintain a positive, productive relationship with tenants

Negotiate lease/contracts with contractors in a timely and reliable manner

Advertise and market vacant spaces to attract tenants

Collect receivable accounts and handle operating expenses

Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends

Oversee properties’ personnel and assess its performance

Accomplish financial goals and report periodically on financial performance

Source and build relationships with prospective clients to expand business opportunities

Update job and market knowledge

Responsibilities 

• Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth

• Translate product strategy into detailed requirements and prototypes

• Scope and prioritize activities based on business and customer impact

• Define vision, strategy, teams and detailed roadmap for the Customer Acquisition area, maximizing monetization through marketing channels like SEO, SEM, CRM, Display Advertising,

• Drive operational product delivery: specify user stories/ product features, determine business value, priorities and MVP. Support product build. Provide acceptance for delivered product.

• Identify customers behaviours and needs through research and analysis on the upper funnel of the customer journey

• Analyse, understand and share learnings from experimentation to build a strong knowledge base of the product
  
  Skills and Experience
  
  - AARRR
  
  - Min. 4 years experience in B2C Product Management
  
  - Experience on Customer Acquisition Marketing, being able to define strategies to achieve marketing goals though product roadmap planning
  
  - Solid end-to-end understanding of internet businesses
  
  - Solid technical understanding
  
  - Experience with web analytics software such as Google analytics
  
  - Familiarity with A/B testing or other multivariate testing
  
  - Knowledge and experience in conversion optimisation, digital marketing, UX design and/or consumer psychology and research is a plus
  
  - Highly developed interpersonal and communication skills
  
  Abilities/Qualities
  
  - User focused individual who keeps the customer at the heart of everything we do, while having strong commercial awareness
  
  - Data driven. Base your decisions on facts rather than opinions
  
  - A go-getter who isn't afraid to get their hands dirty and dives into a project to achieve success by problem solving
  
  - Eager to learn and aware that valuable information can come from both positive and negative results through experimentation -Passionate about product development and constantly looking for ways to improve it
  
  - Open minded team player with excellent communication skills -Self-motivated and results driven with a take charge attitude to manage the full development cycle of a product

• Skilled at working effectively with cross functional teams in a matrix organization

Qualifications

• 3+ years of experience in development using Python OR Node.js
• Experience with React.js

• Previous experience with Shopify customization is desirable
• Bachelor’s degree in computer science or related field

Nextyn is looking for a highly motivated individual with good communication skills for an operations role. 
The individual will be responsible for communicating with the team, setting up meetings and coordinating payments. 
Must be good with:

1. Communication Skills (English)
2. Microsoft Excel
3. Microsoft Word
4, Microsoft Powerpoint