District Sales Manger

JOB DESCRIPTION:

You will work as an Associate Product Manager to help develop a product and create an amazing learning experience that directly impacts the lives of millions of Learners across the country.

WHO ARE WE LOOKING FOR?

• Logical bend of mind. Incessant problem solver; the tougher the problem gets, the more fun they have
• Strong product intuition and analytical thinking(Metrics oriented)
• Bias toward data-driven decision-making, combined with solid business judgment
• Has the ability to operate in a very fast-paced, constantly changing and evolving environment
• Strong customer obsession and empathy
• Ability to prioritize work and understand the trade-offs
• Execution focused - ability to infuse execution, milestone focused
• Above all, the candidate must have an outstanding work ethic, should be results-driven and have a strong passion to contribute to the company's vision and mission

ROLES & RESPONSIBILITIES:

• You’ll need to find ways to automate and productize solutions around course experience to improve efficiency
• Identify problems along the learner journey to understand and develop solutions to learner’s pain points
• Gather insights from across teams within the org and conduct external research and usability studies to understand how customers are interacting with the product and develop enhancements based on the results/analysis
• Continuously improve existing products and features to drive higher engagement, retention and customer delight(NPS)
• On an average day you’d be breaking down user problems, creating roadmaps, prioritizing with the team, running daily stand-ups, looking at customer issues, interacting with customers and collaborating with engineers, designers, operations, support team to help create value

WHY NxtWave:

• Get a front-row seat to a high-growth, fast-paced startup
• Accelerated learning curve
• Impact millions of lives and develop role models in every nook and corner of the country
• Work with the founding team of NxtWave who are on a mission to transform India
• High transparency in decision-making
• Market Competitive salary

About the company we are hiring for

Here, we are passionate about helping vacation rental owners and managers

grow their business. Backed by Bessemer Venture Partners, we have grown to the global

leader of short term rental revenue management systems that drive revenue growth. We

attribute our success to our belief that the people are the most important part of a

business, and our commitment to being a fantastic place to work.

It's with that in mind that it is looking to add a Customer Success Associate (Spanish

Speaking) to our growing team. We’ve recently built out a new pooled service offering for

our SMB segment and you will be a key asset in developing and executing the strategy. This

is an exciting opportunity for someone with a solid grasp of customer success processes

who’s looking to take their expertise and leverage it in a hybrid model of pooled service and

dedicated service! You’ll serve as the go-to resource for other team members. Retaining

customers ensures it can maintain its foothold as the market leader in the industry

and execute on our aggressive growth plans.

Before reading further...

It is passionate about diversity and cultivating our team’s potential. If you’re hungry

for a good opportunity, but don't meet every point in this job description, please apply

anyway!

As our Customer Success Associate, you'll be responsible for:

● Securing annual subscription renewals and upsell opportunities

● Driving customer adoption, retention, and satisfaction for assigned book of

accounts

● Monitoring and reporting on the health and risk of assigned accounts ●

Managing approximately 150-200 accounts at a time

● Analyzing customer performance data and making recommendations to ensure

revenue growth

● Providing thoughtful, empathetic, and personalized email communication postimplementation

● Supporting our internal Customer Success team by fulfilling partner requests in a timely

manner

● Assisting partners in solving technical and strategy related issues ● Providing best

practices and proactive outreach to partners to ensure they are on their journey to

success

● Maintaining a deep understanding of suite of products ● Working with crossfunctional teams to drive better collaboration and customer experience

● Being the voice of the customer back to our Product organization, communicate

trending customer feedback and ideas

So what kind of person are we looking for in this role? The person who will be

successful in this role will be:

● Curious: By nature, you have a knack for learning the ins-and-outs of software

●Going: You love going above and for teammates and customers

●Detail Oriented: You have a unique ability to proactively identify and address all

customer concerns and colleague needs with thoroughness and precision.

●Empathetic: You provide thoughtful communication which is the foundation of

strong relationships.

●Outgoing: You are enthusiastic and confident in your ability to quickly connect

with new people

Now that we've told you what the job looks like, here are the qualifications we're

looking for in a candidate:

● Willing and able to work in the CEST Time Zone

● 1-2 years of relevant customer success/support experience in a SaaS environment ●

Strong communication skills - you have experience explaining technical concepts to

customers in a professional and thoughtful manner

● Experience being customer centric - you have the ability to understand customer

pain points and genuine desire to help our customers resolve issues ● Experience

working with software or the ability to learn a wide variety of tools ● Fluent in

Spanish

Title:- Jira Consultant

Location:- Indore/Bangalore/Pune/Gurgaon

Contract Duration: 6-12 months 

Job Description

Understand our business and advise on the best way to use JIRA

Help implement governance of our JIRA usage

Ensure JIRA projects are standardised for development teams

Document our usage of JIRA

Create training material for new hires

SME on workflow, plugins and all JIRA functionality

Consult with teams on how to use JIRA effectively – PMO, PLM Team, Solution Team, Leadership, Business Analysts, Tribe Leads, etc

Setup and maintain reports

Advise on best practices for maintaining JIRA.

Experience required

Experience of designing and managing large scale JIRA deployments in software development environments using agile.

Job Description

Primary Skills

• Server Side (Java) & AWS serverless framework.
• Must have hands-on experience on serverless framework.
• Design knowledge/experience of cloud-based web application. Familiarity with software design representation tools like astah, visio etc.
• Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 Security Group, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
• Understanding business requirements w.r.t UI/UX.
• Working experience on development/staging/production servers.
• Good testing and verification skills
• Knowledge on SSL certificates and encryption.
• Knowledge on Docker containerization.

Soft Skills

• Excellent interpersonal, oral and writing communication skills.
• Strong Analytical and Problem-solving skills.
• Should have skills to understand and analyzecustomers requirements and expectations.
• Must have experience in interaction with customer
• Work experiences with international cross-culture teams (Good to have)

Secondary SKills

• Scripting using Python
• Good to have knowledge of identity management
• UI/UX
• Knowledge of ReactJS/typescript/bootstrap
• Understanding business usecases w.r.t UI/UX
• Fixing issues wrt to integration on cloud(front end/back end/system/services APIs)

Role 1 : Core Java

Experience  - 5 – 10 years

Location – Mumbai ( NKP) / Weworks

Primary Skills / Must have:

• Knows Java Programming Language (Java 7, 8) with Object-Oriented Design and Spring Framework. Understanding of RESTFul Services development.
• Has a good understanding of asynchronous requests, multithreading and related issues and ways to resolve them.
• Has a good understanding of web and web programming principles, cookies, sessions etc.
• Familiar with tomcat, servlet model and their limitations.
• Has a good understanding of basic algorithms and data structures.
• Good analytical skills, problem-solving skills and willingness to learn.
• Good communication and collaboration skills. Willing to ask questions.
• Team player.

 Secondary Skills / Desired skills

• Modern web development tools including JavaScript frameworks such as Angular JS and CSS frameworks such as Bootstrap.
• Familiarity with Git and Linux/Unix commands.

Role 2 – JAVA + Linux + SQL Server combination of skills - Bangalore

Experience  – 4 – 9 years

Location – Bangalore  ( RMZ Ecoworld)

Required Technical Skills:

• Strong Java experience.
• Experienced in Agile development lifecycle.
• Hands-on experience with Programming language: Python, and SQL
• Experience in database platforms : DB2/Sybase/MSSQL server.
• Working knowledge of Linux/Unix.
• Working knowledge of Java spring framework,Angular 7/8,GIT.

Desired Technical Skills:

• Working experience on Actimize RCM solution.
• Knowledge of testing automation tools like selenium.
• Good knowledge of Actimize AIS solution
• CI/CD

Required Aptitudes

• Ability to take on challenges and open to learning new technologies.
• Ability to work on multiple projects at the same time.
• Passion for innovation and find creative solutions to complex business problems.
• Team player.

Educational qualification and experience:

• Bachelor degree in engineering/computer science or MCA from recognized institution
• Minimum 3 years of development experience in required technical skills.

Role 3 – Java+ Spring + Azure  ( Mandatory)

Location – Bangalore

Experience – 4 – 7 years

Role 4 – Java Fullstack

Experience  - 5 – 9 years

Location – Mumbai ( NKP)

No of open role – 4

Mandatory Skills – Core Java , Full stack and Unix

Responsibilities Include:

Ø  Work closely with Business Analysts to understand User and Functional Requirements

Ø  Conduct Technical Design, create Design Prototype and Design Specifications. Be able to understand business needs and translate into technology solutions

Ø  Implement the requirements using the latest firm wide technologies and approved global solutions

Ø  Perform Unit Testing and, wherever applicable, collaborate with QA Engineer on System / Integration / QA / Regression / Performance / Capacity Testing, and create testing documentation

Ø  Coordinate with users on User Acceptance Testing and provide testing support

Required technical skills:

Ø  Minimum 3-4 years of hands-on experience in software development

Ø  Good programming skills using Java

Ø  Excellent relational database skills on Sybase / DB2 & Unix Shell Scripting

Ø  Good knowledge and solid experience in Agile software development

Ø  Good knowledge, skills and abilities to perform high quality software testing

Ø  Experience on Axiom / XML / SOAP / Informatica is preferred but not essential

Required professional skills:

Ø  Enthusiasm for and interest in learning and applying new technologies to solve real world business problems

Ø  Pursuit for perfect delivery quality in a zero-error-tolerance environment

Ø  Strong analytical and problem solving skills

Ø  Good communication skills including ability to explain technical issues to non-technical people

Ø  Highly organized, self-motivated, result-oriented, and proactive with capability to work with minimal supervision

Ø  A strong can-do attitude

Ø  Creative and flexible while observing policies, rules and standards

Demonstrate highly proficient written and verbal communication skills in the English language

Role 5 – Core Java / Java backend hands on developer

Location – Mumbai and Banglare

Experience  - 5  – 10 years /

Job Overview

                         We are looking for a ML Architect to help us discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver even better products. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products. They must have strong experience using variety of data mining and data analysis methods, building and implementing models, using/creating algorithm’s and creating/running simulations.  They must be comfortable working with a wide range of stakeholders and functional teams. The right candidate will have a passion for discovering solutions hidden in large data sets and working with stakeholders to improve business outcomes. Automating to identify the textual data with their properties and structure form various type of document.

Responsibilities

• Selecting features, building and optimizing classifiers using machine learning techniques
• Data mining using state-of-the-art methods
• Enhancing data collection procedures to include information that is relevant for building analytic systems
• Processing, cleansing, and verifying the integrity of data used for analysis
• Creating automated anomaly detection systems and constant tracking of its performance
• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Secure and manage when needed GPU cluster resources for events
• Write comprehensive internal feedback reports and find opportunities for improvements
• Manage GPU instances/machines to increase the performance and efficiency of the ML/DL model.

Skills and Qualifications

• Strong Hands-on experience in Python Programming
• Working experience with Computer Vision models - Object Detection Model, Image Classification
• Good experience in feature extraction, feature selection techniques and transfer learning
• Working Experience in building deep learning NLP Models for text classification, image analytics-CNN,RNN,LSTM.
• Working Experience in any of the AWS/GCP cloud platforms, exposure in fetching data from various sources.
• Good experience in exploratory data analysis, data visualisation, and other data preprocessing techniques.
• Knowledge in any one of the DL frameworks like Tensorflow, Pytorch, Keras, Caffe
• Good knowledge in statistics,distribution of data and in supervised and unsupervised machine learning algorithms.
• Exposure to OpenCV Familiarity with GPUs + CUDA
• Experience with NVIDIA software for cluster management and provisioning such as nvsm, dcgm and DeepOps.
• We are looking for a candidate with 14+ years of experience, who has attained a Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field. They should also have experience using the following software/tools:
• Experience with big data tools: Hadoop, Spark, Kafka, etc.
• Experience with AWS cloud services: EC2, RDS, AWS-Sagemaker(Added advantage)
• Experience with object-oriented/object function scripting languages in any: Python, Java, C++, Scala, etc.

• Portfolio is must for the profile.
• Good understanding of Javascript, CSS, HTML5, AJAX.
• Hands on with React JS.
• Understanding of responsive frameworks such as BootStrap or SemanticUI.
• Extensive knowledge of DOM scripting with native JavaScript and JS frameworks such as jQuery.
• Experience in delivering Cross-browser and cross platform compatible solutions.
• Basic knowledge of UI design.
• Excellent problem-solving and analytical abilities.
• Experience with agile development practices such as continuous integration and deployment.
• Fluency with version control platform Git.
• Minimum 1+ years of UI development experience.