Business Development Manager

Role: Senior Technical Consultant

Schedule: Fully Remote but requiring working in EDT Zone (Second shift work till 12:30 AM IST)

Benefits: Cell-Phone Reimbursement, Food Allowance, Internet Allowance, Commute Allowance

Company:

Upland Software (Nasdaq listed) is a leader in AI-powered knowledge and content management software. Our solutions help enterprises unlock critical knowledge, automate content workflows, and drive measurable ROI—enhancing customer and employee experiences while supporting regulatory compliance. More than 1,100 enterprise customers rely on Upland to solve complex challenges and provide a trusted path for AI adoption.

Job Description

Opportunity Summary:

We are seeking an experienced Senior Technical Consultant to join our India-based Center of Excellence team. This role demands both technical depth and customer presence—someone who thrives under pressure, communicates clearly, and solves complex integration and troubleshooting challenges in real time, often while collaborating directly with customers on live calls.

What would you do?

· Customer Engagement & Solutioning

o Lead and participate in technical meetings with enterprise customers, including troubleshooting sessions and go-live support calls.

o Translate complex technical details into language understandable by both technical and non-technical stakeholders.

o Calmly manage tense situations and help de-escalate when technical issues or deadlines create pressure.

· Technical Implementation & Integration

o Configure, integrate, and optimize BA Insight connectors with systems such as SharePoint, FileNet, iManage, and other enterprise repositories.

o Utilize REST APIs and scripting (C#, PowerShell, or similar) to implement or extend integration logic.

o Troubleshoot complex issues across multi-tier environments including application servers, connectors, indexing services, and authentication systems.

o Support orchestration pipelines that prepare data (chunking, metadata tagging, indexing) for LLM/AI consumption.

· Cross-Functional Collaboration

o Work closely with Project Managers, Solutions Consultants, and Support to ensure project milestones are met.

o Partner with Product and R&D to identify defects, suggest enhancements, and test new connector functionality.

o Support Sales and Customer Success teams in technical scoping discussions and feasibility assessments.

· Documentation & Process Discipline

o Maintain detailed technical documentation and logs of customer work.

o Track time and deliverables accurately using internal project management and time-tracking tools.

o Follow established PS methodology and internal QA/SDLC standards.

What are we looking for?

· Minimum 4–6 years of experience in a technical consulting, support engineering, or implementation role within a SaaS or enterprise software company.

· Experience with enterprise content management or search-based applications (e.g., SharePoint, iManage, OpenText, Documentum, Elastic, Solr) strongly preferred.

· Prior exposure to AI or data orchestration workflows a plus (chunking, vectorization, or integration with LLMs).

Primary Skills:

The candidate must possess the following primary skills:

Core Engineering & Development

· Strong proficiency in scripting and automation (Python, PowerShell, etc.)

· Solid experience with APIs, integrations, and data pipelines

· Ability to design and implement scalable, reusable solutions

Enterprise Search (Hands-On)

· Practical experience with:

· Indexing pipelines and ingestion workflows

· Metadata modeling and enrichment strategies

· Relevance tuning and search optimization

· Ability to diagnose issues related to:

o Missing content

o Poor ranking

o Incorrect search results

AI & Copilot Troubleshooting (Critical Skill)

· Hands-on experience or strong capability to troubleshoot:

· Microsoft Copilot / AI search issues

· Data grounding problems (AI not finding the right content)

· Permissions and access-related issues

· Microsoft Graph / Search indexing gaps

· Strong understanding of:

o Retrieval-Augmented Generation (RAG) concepts (high level)

o How AI depends on data quality, structure, and access

Enterprise Platform Experience

· Hands-on experience with one or more:

· Microsoft ecosystem (SharePoint, OneDrive, Graph, Copilot)

· Salesforce, ServiceNow, or similar enterprise systems

· Understanding of authentication (SSO, OAuth) and access models

Advanced Troubleshooting & Problem Solving

· Ability to diagnose cross-system issues (AI + search + data source)

· Strong root cause analysis skills across:

o Data

o Integration

o Platform configuration

Delivery & Ownership

· Ability to work independently on deployments and complex issues

· Experience in customer-facing or delivery environments

· Capability to guide/mentor junior engineers

Soft Skills

· Fast learner capable of mastering complex products and customer environments quickly

· Self-starter who can manage multiple projects with minimal supervision

· Team-oriented mindset with strong empathy for customers and colleagues

· Passionate about connecting enterprise data with AI to drive intelligent outcomes

· Exceptional troubleshooting and analytical abilities

· Passionate about delivering an amazing customer experience

· Able to have a change of mind, and able to change the minds of others

· Writes clearly and concisely

· Capable of working without a company office, with a fully remote team

Growth Skills

· Possesses a good work ethic; a self-starter with a desire to grow

· Always looking for better ways to get the job done

Work Schedule

· As Mentioned above.

· Flexibility to alternate schedules with other CoE Project Managers to ensure consistent U.S. coverage.

Qualification

Bachelor’s degree or technical institute degree/certificate in Computer Science, Information Systems, or other related field or equivalent combination of knowledge and experience. This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation.

About BA Insight

Upland BA Insight is an enterprise search and AI orchestration platform that connects knowledge across systems like SharePoint, FileNet, iManage, Jira, and Documentum. Our technology enables intelligent search and data orchestration pipelines that prepare content for use with AI models such as ChatGPT, Microsoft Copilot, and Azure OpenAI.

What We Need

We're looking for someone who’s designed scalable design systems, shipped real products, and

knows the why behind every element they place. You bring empathy for users, a ruthless eye for

simplicity in complex environments — and a solid foundation in core engineering from your

academic background.

Your Craft:

● Figma is your second home — you dream in auto-layouts and components

● You think in systems, not just screens

● You can take a complex AI workflow and turn it into a 3-click joyride

● You’ve worked closely with product and engineering teams to ship cross-platform

features

● Accessibility, responsiveness, and performance aren’t afterthoughts — they’re

non-negotiables

● Animation, motion, and micro-interactions? You use them with purpose

● You’ve designed for SaaS platforms, ideally with data-heavy dashboards or analytics

Job Title: Senior iOS Software Developer

Location: Tardeo, Mumbai

Job Description: We are seeking a highly skilled and experienced Senior iOS Software Developer to join our dynamic team. The ideal candidate will be responsible for designing, developing, and maintaining high-quality iOS applications. You will collaborate closely with cross-functional teams, including product management, design, and backend engineering, to deliver innovative and user-friendly mobile experiences. As a senior developer, you will also mentor junior developers, contribute to architectural decisions, and ensure the scalability and performance of our mobile applications.

Key Responsibilities:

• Design and Development: Lead the design and development of complex iOS applications for a diverse range of verticals including Finance, retail and Healthcare from concept to release, ensuring a seamless user experience.
• Architecture: Make architectural decisions, design scalable solutions, and optimize performance across a range of iOS devices.
• Collaboration: Work closely with product managers, designers, and backend engineers to define, design, and ship new features.
• Code Quality: Write clean, maintainable, and efficient code following best practices for software development, including unit testing and continuous integration.
• Mentorship: Provide technical guidance and mentorship to junior developers, fostering a collaborative and learning-driven environment.
• Problem Solving: Identify and resolve performance issues, bugs, and other technical challenges, ensuring the stability and responsiveness of applications.
• Innovation: You , and actively contribute to the continuous improvement of our development processes.
• Documentation: Create and maintain technical documentation to support development processes, onboarding, and knowledge sharing.

Qualifications:

• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
• Experience: Minimum of 5 years of experience in iOS development with a strong portfolio of released applications that can be shared for review.
• Technical Skills:
• Proficiency in Swift and Objective-C.
• Solid understanding of object-oriented programming
• Knowledge of memory management and multi-threading
• Experience with embedded databases and other system data stores
• Strong understanding of iOS frameworks such as UIKit, Core Data, Core Animation, and Core Graphics.
• Good knowledge of performance limits and characteristics
• Good sense of UI design execution principles
• Experience with RESTful APIs, JSON, and third-party libraries to connect to backend services.
• Knowledge of mobile app architecture patterns such as MVC, MVVM, and VIPER.
• Experience with version control systems, preferably Git.
• Familiarity with continuous integration/continuous deployment (CI/CD) pipelines.
• Implementation of automated testing platforms and unit tests, benchmarking and optimization
• Understanding of Apple’s design principles and interface guidelines.
• Soft Skills:
• Excellent problem-solving skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Leadership experience or potential to lead projects and teams.

Preferred Qualifications:

• Experience with modern iOS tools and frameworks such as SwiftUI and Combine.
• Knowledge of iOS accessibility features and best practices.
• Familiarity with y best practices.
• Experience with automated testing frameworks like XCTest.
• Contributions to open-source projects or active participation in the iOS developer community.

Job Types: Full-time, Permanent

Pay: ₹400,000.00 - ₹1,000,000.00 per year

Location Type:

• In-person

Schedule:

• Day shift

Ability to commute/relocate:

• Tardeo, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Position Summary

The GCP Senior Data Engineer is responsible for designing, building, optimizing, and maintaining high‑quality data pipelines and cloud‑native data platforms on Google Cloud Platform (GCP). This role partners closely with data analysts, data scientists, business teams, DevOps, and platform engineering to deliver secure, reliable, and scalable data solutions that support Trane Technologies’ digital strategy.

This position requires strong hands‑on engineering capabilities, cloud experience, and a passion for delivering enterprise‑grade data solutions.Qualifications

Education Requirements

• Bachelor’s /Master’s degree in Computer Science, Information Technology, Data Engineering, Software Engineering, or a related technical field.

Experience Requirements

• 7+ years of total experience in data engineering, data platforms, or data‑centric software engineering.

• 5+ years of hands‑on experience designing and building data pipelines, ETL/ELT workflows, and cloud‑native data solutions.

• 3+ years of direct experience with Google Cloud Platform (GCP) using services such as BigQuery, Cloud Storage, Cloud Run, Datafusion, Dataproc, Composer, and Pub/Sub.

• Advanced proficiency in SQL, Python, and PySpark for data processing and transformation.

• Proven experience developing and supporting production‑grade, end‑to‑end cloud data pipelines.

• Expertise in ELT/ETL design, performance optimization, and data transformation frameworks.

• Strong background in monitoring, logging, alerting, and data quality frameworks across distributed systems.

• Experience with DevOps tools and techniques, including CI/CD, GitHub, and related automation practices.

• Demonstrated experience working in global, cross‑functional, and agile development environments.

• Excellent communication, problem‑solving, and analytical skills with the ability to collaborate across technical and non‑technical teams.

• GCP certification preferred (e.g., Google Cloud Professional Data Engineer).

Core Responsibilities

1. Data Engineering & Cloud Development (Core Responsibilities)

• Design, build, and maintain scalable data processing systems on Google Cloud Platform (GCP).

• Develop end‑to‑end data pipelines to support ingestion, transformation, and storage.

• Build ELT/ETL workflows, database objects, and cloud‑native data orchestration solutions.

• Optimize pipelines for performance, scalability, cost efficiency, and reliability.

• Ensure robust monitoring, alerting, and data quality assurance across distributed systems.

• Implement secure data architectures following Trane Technologies’ standards.

2. Collaboration & Analytics Enablement

• Work closely with data analysts and data scientists to understand business requirements and translate them into scalable data solutions.

• Support analytical use cases, data modelling, and enable self‑service data consumption.

• Partner across global teams, including business stakeholders, product owners, and data governance.

3. DevOps / Platform Engineering Partnership

• Partner with DevOps and platform engineering teams to ensure data infrastructure is secure, reliable, and highly available.

• Apply working knowledge of CI/CD practices (code versioning, automation, testing frameworks) to support cloud‑based deployments.

• Collaborate on environments, pipelines, and promote code through dev → test → prod.

4. Engineering Excellence & Ways of Working

• Participate in code reviews and maintain global coding standards.

• Follow structured engineering methods, documentation practices, and release processes.

• Contribute effectively in distributed, agile development teams across multiple time zones.

• Communicate clearly with both technical and non‑technical stakeholders.

5. Innovation & Continuous Improvement

• Research, evaluate, and propose new tools, technologies, and design patterns.

• Stay current with cloud, data engineering, and analytics trends relevant to enterprise‑scale environments.

• Apply continuous improvement practices to enhance reliability, quality, and developer productivity.

Job Title: Senior Software Developer - C#

Location: Chennai (Hybrid Work Mode)

Company: Wissen Technology

About Us:

Wissen Technology is a leading technology and consulting firm committed to excellence, innovation, and customer satisfaction. We are passionate about leveraging technology to drive smart business decisions and deliver impactful insights. At Wissen Technology, you’ll join a dedicated team shaping the future of data management.

Role Overview:

We are looking for an experienced and skilled Senior Software Developer specializing in C# to join our dynamic team in Chennai. This role is ideal for candidates with a robust background in C# and ASP.Net 6 or higher, who are passionate about building scalable applications. Experience with Blazor is an added advantage. This role offers an opportunity to work in a hybrid model, balancing collaboration with flexibility. As a member of Wissen Technology, you will work closely with global clients on innovative projects that impact data management.

Key Responsibilities:

• Develop & Maintain: Design, develop, and maintain applications using C# and ASP.Net 6 or higher, ensuring high performance, security, and scalability.
• Collaborate: Work with cross-functional teams to define, design, and ship new features while adhering to best practices and company standards.
• Troubleshoot & Optimize: Identify and resolve performance issues, debug applications, and optimize code for improved performance and user experience.
• Documentation: Produce high-quality documentation to support ongoing development and knowledge transfer across teams.
• Stay Updated: Keep up to date with the latest technology trends, particularly in C# and .NET, and implement best practices as applicable.

Qualifications and Skills:

• A degree in BTech / B.E. / MTech / MCA only
• 5+ years of relevant experience in C# development.
• Hands-on experience with ASP.Net 6 and above is essential.
• Exposure to Blazor is a plus.
• Excellent problem-solving skills, with the ability to work independently or as part of a team.
• Strong communication skills, with an ability to explain technical concepts to non-technical stakeholders.
• Open to working in a hybrid setup, with availability to work from our Chennai office as required.

Why Join Wissen Technology?

• Be part of a growing team focused on data-driven innovation and quality.
• Gain exposure to global clients and complex data management projects.
• Enjoy competitive benefits, including comprehensive health coverage, paid time off, and a collaborative work environment that fosters growth.

If you're a passionate developer with the relevant skills and experience, and are eager to make an impact, we would love to hear from you!

• Expert understanding of On-page and Off-page SEO

• Perform keyword research in coordination with company’s business objectives to optimize existing content and uncover new opportunities

• Provide SEO analysis and recommendations in coordination with elements and structure of websites and web pages

• Provide recommendations and execute/manage strategies for content development in coordination with SEO goals – general and keyword specific

• Develop and implement link building campaigns

• Implement and administer search engine programs (XML sitemaps, shopping feeds, webmaster tools)

• Monitor and evaluate web analytics dashboards and reports in order to develop and recommend SEO strategies

• Track, report, and analyze website analytics and PPC initiatives and campaigns.

• Experience in Search Engine Marketing (SEM) and Paid Search (PPC).

• Perform ongoing keyword discovery, expansion and optimization.

• Research and analyze competitor advertising

A Business Architect is responsible for designing and aligning business strategies and operations with the organization's overall goals and objectives.

Roles and Responsibilities:

1.    Designing and implementing business strategies: Business Architects are responsible for developing and implementing business strategies that align with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes.

2.    Aligning business processes: Business Architects ensure that business processes are aligned with the organization's overall goals and objectives. They identify areas for improvement and design processes that support efficient and effective operations.

3.    Developing and implementing business architecture: Business Architects develop and implement business architecture that aligns with the organization's goals and objectives. They define the organization's structure, systems, processes, and technology, ensuring that they are aligned with the business strategy.

4.    Analyzing business requirements: Business Architects analyze business requirements to identify opportunities for improvement. They work with stakeholders to define requirements and design solutions that meet those requirements.

5.    Leading cross-functional teams: Business Architects lead cross-functional teams, bringing together stakeholders from different departments to design and implement solutions that support the organization's goals and objectives.

6.    Communicating with stakeholders: Business Architects communicate with stakeholders to understand their needs and expectations, and to keep them informed of progress and changes. They work with stakeholders to ensure that solutions meet their requirements and expectations.

7.    Managing change: Business Architects manage change by identifying potential roadblocks and developing strategies to mitigate them. They work with stakeholders to implement changes and ensure that they are adopted effectively.

8.    Continuously improving processes: Business Architects are responsible for continuously improving processes to ensure that they remain aligned with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes

Overall, a Business Architect plays a critical role in designing and implementing strategies, processes, and systems that support the organization's goals and objectives. They work closely with stakeholders across the organization, leading cross-functional teams and managing change to ensure that solutions are effective and efficient.

Total exp: 8-10 years

 Rel exp: 5 years (Business analysis, Management consulting)

 Location: Chennai

 Salary package: 22-25 LPA (on average)

Skills Required:

• Must-Have: Java, Spring/spring-boot, Data structure, Algorithm
• Any 2 (Must) out of the below-mentioned list : 

a.     JPA/Hibernate

b.     Messaging queue/Kafka/SQS/distributed message/SNS/JMS

c.     NoSQL/Aerospike/Reddis/Cassandra

d.     Microservices

Roles and Responsibilities:

• Technical design, implementation, deployment, and support.
• Partner with Business Analysts to review and implement business requirements.
• Perform development and unit testing, working closely with Business.
• Mentors and oversees the development of resources, including reviewing designs and performing code reviews.
• Ensure designs are in compliance with specifications
• Contribute to all phases of the development lifecycle
• Developing high-volume, low-latency applications for mission-critical systems and delivering high availability and performance
• Should have experience of working on Core Java/J2EE & OOPS concept
• Should be well versed with Spring/Struts & Apache Camel (OSGI Framework)
• Should have a good understanding of Hibernate and Other ORMs
• Should have an understanding of working on Web Service (SOAP/REST) and Maven
• Build tools such as Jenkins
• Caching Technique(Radis, Hazlecast, Aerospike)
• Database Knowledge - Oracle, MySQL

Skills:

• Knowledge and experience of B2B Lead Generation in IT services
• Experience of Cold calling
• A good knowledge and understanding of the technical aspects of the following:-

•  Microsoft Office and associated systems, including CRM 
• Social Networking (LinkedIn) 

•  Excellent communication skills and an excellent telephone manner 
•  Ability to work independently and under pressure 
•  Good verbal and written skills  
•  Good organisational skills and attention to detail  

Roles and Responsibilities:

• Generate new leads using cold calling, social media, and other relevant lead generation tools.
• Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities.
• Organise and keep the lead status updated in the CRM software
• Follow up on leads and conduct research to identify potential prospects.
• Promote the company’s products/services addressing or predicting clients’ objectives
• To use company databases to gain potential leads.
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Screens potential business deals by analysing market strategies, deal requirements, and financials.