DevOps Engineer

Location: Bangalore preferred / Hybrid as applicable

Experience: 3+ years

Education: B.E/B.Tech in Computer Science, Engineering or a related technical discipline

Salary: Above market standards, flexible for the right candidate

Career growth: Long-term opportunity with potential to lead DevOps architecture and cloud platform operations

About FrontM

FrontM builds software platforms for frontline workforces operating in remote and low-connectivity environments, with a strong focus on the maritime industry. The platform supports communication, collaboration, healthcare, learning, welfare and operational workflows across mobile, web, kiosk and connected device environments.

The platform runs across cloud infrastructure, constrained networks and specialised customer environments, requiring reliable DevOps practices, strong observability, secure architecture and careful operational discipline.

Role Summary

As a Senior DevOps Engineer, you will take ownership of FrontM’s AWS cloud infrastructure, CI/CD pipelines, platform reliability and technical operations. You will work closely with the VP of Delivery, CTO and CEO to maintain secure, scalable and high-availability infrastructure for FrontM’s production systems.

This role requires strong hands-on DevOps experience, broad AWS knowledge, Kubernetes experience and the ability to troubleshoot complex networking and production issues across multi-domain SaaS environments.

Key Responsibilities

Cloud Infrastructure & DevOps Architecture (≈45%)

· Own, maintain and improve AWS cloud infrastructure for FrontM platforms

· Create and maintain Terraform scripts for infrastructure deployment and management

· Manage Kubernetes workloads deployed within AWS EKS

· Support multi-zone AWS infrastructure design for availability, resilience and scale

· Maintain AWS services including Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda

· Contribute to DevOps architecture planning in line with FrontM’s platform roadmap

CI/CD, Operations & Platform Reliability (≈35%)

· Build, maintain and improve CI/CD pipelines for backend and platform services

· Oversee technical operations with hands-on administration, monitoring and release support

· Ensure continuous server uptime, stability, performance and maintainability

· Debug, respond to and restore system outages in production and staging environments

· Improve observability across infrastructure and applications, including migration from Elastic stack to logz.io

· Support backend stability, scale and performance across Node.js, Java and related services

Security, Networking & Production Support (≈20%)

· Maintain AWS security configurations, access controls and monitoring practices

· Support complex networking requirements across multi-domain SaaS implementations

· Troubleshoot network, infrastructure and access issues with internal teams and customer-side users

· Work with backend teams to support API integrations and infrastructure abstractions for complex requirements

· Document operational procedures, incident findings and technical support steps clearly

Required Technical Skills

Cloud Infrastructure & AWS

· Strong hands-on experience with AWS infrastructure and cloud operations

· Experience with Route 53, EC2, API Gateway, VPC, VPN, AWS Cognito, ElastiCache, DynamoDB and Lambda

· Experience with AWS security setup, monitoring and multi-zone infrastructure

· Ability to manage infrastructure using Terraform

Kubernetes, CI/CD & Observability

· Strong experience with Kubernetes, preferably AWS EKS

· Extensive CI/CD and DevOps experience

· Experience with infrastructure observability and application monitoring tools

· Ability to diagnose production bottlenecks, server failures and performance issues

Backend, Networking & SaaS Operations

· Experience supporting Node.js, Java and backend system procedures for stability and scale

· Good understanding of APIs, integrations and backend service dependencies

· Experience with complex networking and multi-domain SaaS implementations

· Ability to troubleshoot technical issues with non-technical end users

Nice to Have

· Experience with MongoDB clusters in MongoDB Atlas

Personal Attributes

· Strong ownership mindset for uptime, reliability and production stability

· Practical problem-solving approach with the ability to act quickly during incidents

· Clear written and spoken communication in English

· Ability to work independently and coordinate with senior management when required

· Comfortable working in fast-moving engineering teams

· Attention to detail in security, monitoring, documentation and operational processes

Why join FrontM?

Long-Term Career Growth

Opportunity to work on cloud infrastructure used by global maritime and remote workforce customers, with scope to grow into DevOps architecture and platform leadership roles.

Engineering Challenges That Matter

Work on infrastructure that supports applications used in remote, low-bandwidth and operationally demanding environments.

Broad Technical Ownership

Take responsibility across cloud infrastructure, Kubernetes, CI/CD, observability, networking, security and production reliability.

Apply now

Join a team focused on building reliable software infrastructure for real-world use cases and contribute to systems used across the global maritime workforce.

We are hiring a Senior DevOps Engineer (5–10 years experience) with strong hands-on expertise in AWS, CI/CD, Docker, Kubernetes, and Linux. The role involves designing, automating, and managing scalable cloud infrastructure and deployment pipelines. Experience with Terraform/Ansible, monitoring tools, and security best practices is required. Immediate joiners preferred.

Job Description:

Infilect is a GenAI company pioneering the use of Image Recognition in Consumer Packaged Goods retail.

We are looking for a Senior DevOps Engineer to be responsible and accountable for the smooth running of our Cloud, AI workflows, and AI-based Computer Systems. Furthermore, the candidate will supervise the implementation and maintenance of the company’s computing needs including the in-house GPU & AI servers along with AI workloads.

Responsibilities

• Understanding and automating AI based deployment an AI based workflows
• Implementing various development, testing, automation tools, and IT infrastructure
• Manage Cloud, computer systems and other IT assets.
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Design, develop, implement, and coordinate systems, policies, and procedures for Cloud and on-premise systems
• Ensure the security of data, network access, and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas, perform RCA and implement strategic solutions in time
• Preserve assets, information security, and control structures
• Handle monthly/annual cloud budget and ensure cost effectiveness

Requirements and skills

• Well versed in automation tools such as Docker, Kubernetes, Puppet, Ansible etc.
• Working Knowledge of Python, SQL database stack or any full-stack with relevant tools.
• Understanding agile development, CI/CD, sprints, code reviews, Git and GitHub/Bitbucket workflows
• Well versed with ELK stack or any other logging, monitoring and analysis tools
• Proven working experience of 2+ years as an DevOps/Tech lead/IT Manager or relevant positions
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Hands-on experience with computer networks, network administration, and network installation
• Knowledge in ISO/SOC Type II implementation with be a 
• BE/B.Tech/ME/M.Tech in Computer Science, IT, Electronics or a similar field

Roles & Responsibilities:

• Bachelor’s degree in Computer Science, Information Technology or a related field

• Experience in designing and maintaining high volume and scalable micro-services architecture on cloud infrastructure

• Knowledge in Linux/Unix Administration and Python/Shell Scripting

• Experience working with cloud platforms like AWS (EC2, ELB, S3, Auto-scaling, VPC, Lambda), GCP, Azure

• Knowledge in deployment automation, Continuous Integration and Continuous Deployment (Jenkins, Maven, Puppet, Chef, GitLab) and monitoring tools like Zabbix, Cloud Watch Monitoring, Nagios Knowledge of Java Virtual Machines, Apache Tomcat, Nginx, Apache Kafka, Microservices architecture, Caching mechanisms

• Experience in enterprise application development, maintenance and operations

• Knowledge of best practices and IT operations in an always-up, always-available service

• Excellent written and oral communication skills, judgment and decision-making skills

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Implement consistent observability, deployment and IaC setups
• Lead incident management and actively respond to escalations/incidents in the production environment from customers and the support team.
• Hire/Mentor other Infrastructure engineers and review their work to continuously ship improvements to production infrastructure and its tooling.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Lead infrastructure security audits

Requirements

• At least 7 years of experience in handling/building Production environments in AWS.
• At least 3 years of programming experience in building API/backend services for customer-facing applications in production.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Experience in security hardening of infrastructure, systems and services.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Exposure/Experience in setting up or managing Cloudflare, Qualys and other related tools
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – Hands-on experience with Nginx, Postgres, Postfix, Redis or Mongo systems.

As a DevOps Engineer with experience in Kubernetes, you will be responsible for leading and managing a team of DevOps engineers in the design, implementation, and maintenance of the organization's infrastructure. You will work closely with software developers, system administrators, and other IT professionals to ensure that the organization's systems are efficient, reliable, and scalable. 

Specific responsibilities will include: 

• Leading the team in the development and implementation of automation and continuous delivery pipelines using tools such as Jenkins, Terraform, and Ansible. 
• Managing the organization's infrastructure using Kubernetes, including deployment, scaling, and monitoring of applications. 

• Ensuring that the organization's systems are secure and compliant with industry standards. 
• Collaborating with software developers to design and implement infrastructure as code. 
• Providing mentorship and technical guidance to team members. 
• Troubleshooting and resolving technical issues in collaboration with other IT professionals. 
• Participating in the development and maintenance of the organization's disaster recovery and incident response plans. 

To be successful in this role, you should have strong leadership skills and experience with a variety of DevOps and infrastructure tools and technologies. You should also have excellent communication and problem-solving skills, and be able to work effectively in a fast-paced, dynamic environment. 

• Responsible for the entire infrastructure including Production (both bare metal and AWS).
• Manage and maintain the production systems and operations including SysAdmin, DB activities.
• Improve tools and processes, automate manual efforts, and maintain the health of the system.
• Champion best practices, CI-CD, Metrics Driven Development
• Optimise the company's computing architecture
• Conduct systems tests for security, performance, and availability
• Maintain security of the system
• Develop and maintain design and troubleshooting documentation

• 7+ years of experience into DevOps/Technical Operations
• Extensive experience in operating scripting language like shell, python, etc
• Experience in developing and maintaining CI/CD process for SaaS applications using tools such as Jenkins
• Hands on experience in using configuration management tools such as Puppet, SaltStack, Ansible, etc
• Hands-on experience to build and handle VMs, Containers utilizing tools such as Kubernetes, Docker, etc
• Hands on experience in building, designing and maintaining cloud-based applications with AWS, Azure,GCP, etc
• Knowledge of Databases (MySQL, NoSQL)
• Knowledge of security/ethical hacking

• Have experience with ElasticSearch, Kibana, LogStash
• Have experience with Cassandra, Hadoop, or Spark
• Have experience with Mongo, Hive

• As a DevOps engineer, you will be responsible for
• Automated provisioning of infrastructure in AWS/Azure/OpenStack environments.
• Creation of CI/CD pipelines to ensure smooth delivery of projects.
• Proactive Monitoring of overall infrastructure (Logs/Resources etc)
• Deployment of application to various cloud environments.
• Should be able to lead/guide a team towards achieving goals and meeting the milestones defined.
• Practice and implement best practices in every aspect of project deliverable.
• Keeping yourself up to date with new frameworks and tools and enabling the team to use them.

Skills Required

• Experience in Automation of CI/CD processes using tools such as GIT, Gerrit, Jenkins, CircleCI, Azure Pipeline, Gitlab
• Experience in working with AWS and Azure platforms and Cloud-Native automation tools such as AWS cloud formation and Azure Resource Manager.
• Experience in monitoring solutions such as ELK Stack, Splunk, Nagios, Zabbix, Prometheus
• Web Server/Application Server deployments and administration.
• Good Communication, Team Handling, Problem-solving, Work Ethic, and Creativity.
• Work experience of at least 1 year in the following are mandatory.

If you do not have the relevant experience, please do not apply.

• Any cloud provider (AWS, GCP, Azure, OpenStack)
• Any of the configuration management tools (Ansible, Chef, Puppet, Terraform, Powershell DSC)
• Scripting languages (PHP, Python, Shell, Bash, etc.?
• Docker or Kubernetes
• Troubleshoot and debug infrastructure Network and operating system issues.

We are looking for a Sr. Engineer DevOps and SysOps, who is responsible for managing AWS and Azure cloud computing.  Your primary focus would be to help multiple projects with various cloud service implementation, create and manage CI/CD pipelines for deployment, explore new services on cloud and help projects to implement them.

Technical Requirements & Responsibilities

1. Have 4+ years’ experience as a DevOps and SysOps Engineer.
2. Apply cloud computing skills to deploy upgrades and fixes on AWS and Azure (GCP is optional / Good to have).
3. Design, develop, and implement software integrations based on user feedback.
4. Troubleshoot production issues and coordinate with the development team to streamline code deployment.
5. Implement automation tools and frameworks (CI/CD pipelines).
6. Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects.
7. Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security.
8. Optimize the company’s computing architecture.
9. Conduct systems tests for security, performance, and availability.
10. Develop and maintain design and troubleshooting documentation.
11. Expert in code deployment tools (Puppet, Ansible, and Chef).
12. Can maintain Java / PHP / Ruby on Rail / DotNet web applications.
13. Experience in network, server, and application-status monitoring.
14. Possess a strong command of software-automation production systems (Jenkins and Selenium).
15. Expertise in software development methodologies.
16. You have working knowledge of known DevOps tools like Git and GitHub.
17. Possess a problem-solving attitude.
18. Can work independently and as part of a team.

Soft Skills Requirements

1. Strong communication skills
2. Agility and quick learner
3. Attention to detail
4. Organizational skills
5. Understanding of the Software development life cycle
6. Good Analytical and problem-solving skills
7. Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
8. Should have a high level of energy working as an individual contributor and as a part of team.
9. Good command over verbal and written English communication