UI/UX Designer

Job Title: Cinema Software Specialist (Vista) – 5+ Years Experience

Location: Kuwait (Relocation Required)

Job Type: Full-Time | Onsite

About the Role:

We are seeking an experienced Cinema Software Specialist with a minimum of 5 years of exclusive, hands-on experience in Vista Cinema systems. This role will be based in Kuwait and involves managing, configuring, customizing, and deploying cinema management software across multiple modules to meet business and operational needs.

Key Responsibilities:

• Lead end-to-end deployment, installation, and configuration of cinema management software in various operational environments.
• Provide round-the-clock second-level technical support for system issues as required.
• Expert-level handling of software modules including Head Office, Cinema, Loyalty, Connect, Service Framework, and Voucher Management.
• Ensure system modules are optimized and aligned with cinema operations and business workflows.
• Customize and tailor system functionalities based on unique client requirements.
• Diagnose, troubleshoot, and resolve software or integration issues involving third-party applications.
• Coordinate with business stakeholders, technical teams, and support units to enhance system efficiency and user experience.
• Deliver documentation, user training, and technical support on software features and updates.
• Collaborate with global support and development teams to implement patches, updates, and system enhancements.

Required Qualifications:

• Minimum of 5 years of full-time experience working exclusively with Vista Cinema software.
• Strong knowledge of software configuration, module deployment, and customization.
• Deep understanding of cinema operations and their integration with system functionalities.
• Demonstrated capability in resolving complex issues in software environments.
• Willing and able to relocate to Kuwait immediately.
• Excellent communication, interpersonal, and documentation skills.

Important Notes:

• Only candidates with verified, hands-on experience specifically in Vista Cinema software will be considered.
• Experience in unrelated domains or technologies will not be applicable.
• This is a client-facing, onsite position requiring mandatory relocation to Kuwait.

Job Title: SEO Executive

Responsibilities:

Conduct keyword research and optimize website content.

Implement on-page and off-page SEO strategies.

Monitor website analytics to assess performance.

Collaborate with content teams for SEO-friendly content.

Stay updated on search engine algorithms and trends.

Skills:

Proficient in SEO tools (e.g., Google Analytics, SEMrush).

Basic understanding of HTML, CSS, and web development.

Strong analytical and problem-solving abilities.

Excellent communication and teamwork skills.

Qualifications:

Bachelor's degree in Marketing, Communications, or related field.

3 years of experience in SEO roles.

• Expertise with NodeJS (extensively using ExpressJS) and databases like MongoDB or MySQL
• Comfortable with developing MVC architecture-based code
• Skilled in implementing security features across the applications and components
• Skilled with code optimization techniques
• Strong troubleshooting techniques
• Strong defect resolution process for minimized latency
• Familiarity with confluence management like JIRA/Trello/Youtrack

• Networking fundamentals, prior working experience in network technologies and protocols
• Tools usage - Code quality, Memory/CPU profiling tools
• Ability to build supportability features to reduce the defects in software components
• Knowledge of GNU tools, revision control software (SVN, Git, etc.) and development lifecycle, docker container usage and LDAP is a plus

Keeping abreast of market trends and product & competitor landscapes

• Leadership and communication skills
• Very skilled at MS office applications like Word, Excel, Powerpoint 
• Presentation skills
• Excellent writing skills and flair
• Interest in and understanding of the industry – often a technology-related one
• Ability to research and keep on top of industry developments
• Influencing and negotiation skills
• Aptitude for time management and organisation
• Problem-solving ability.

Preference -  Having experience in Telecom Domain.

You Will Do...

• Test the performance and robustness of the product to help determining the stability, scalability, and dimensioning
• Oversee preparation and verification of test environments in conjunction to developing test simulators and automation
• Capture and detail the outcome of test executions and all information needed to support ongoing measurements and reporting on risks, defects, tests, and coverage
• Report on the test execution in a timely manner with attention given to achieving outstanding quality
• Identifies issues, proposes system improvements, and performs repetitive test execution to resolve identified issues.
• Evaluate and research new tools and practices to improve the execution and processes
• Define the automation strategy to reduce the lead time of Performance testing
• Collaborate with microservice teams on test and integration with a focus on customer experience
• Design & execute test automation suite on solution level
• Continuously improve quality assurance through test management
• Develop and maintain the test automation infrastructure
• Operate pipelines for continuous delivery of microservices and SW packages
• Work with internal/external organizations and partners.

You will bring...

• Education: BS or MS in computer Science or acceptable equivalent
• Experience with UNIX/Linux operating system
• Min years of experience: 5 to 7 years of experience in Quality Assurance, Test Automation or similar role in development
• Strong understanding of Test methodology, reporting and automation
• Understanding and experience in Software Performance testing, analysis of highly integrated Enterprise application
• Knowledge on K8's deployment on Cloud Infra (AWS EKS Cluster)
• Hands-on experience on Helm Charts, config maps configuration changes, kubectl utility, Helm install and Upgrade
• Working knowledge on Load testing tools like JMeter, Postman, SoapUI, LoadRunner
• Hands-on knowledge on the Cassandra, Oracle, EDB, NoSQL DB like Cassandra
• Experience with Ci/CD Pipeline using Jenkin
• Good troubleshooting skill analyzing the thread dump, Memory heap dump
• Experience analyzing CPU/Memory consumption from the JProfiler or other tools.
• Strong programming Scripting & Programming languages - Python, Java, ANSIBLE, Shell
• System Monitoring and Reporting Tools - Grafana, Prometheus, JIRA, X-Ray, Dynatrace
• Good knowledge of wireless communication systems, lab troubleshooting and test automation technique/tools
• Good understanding of test automation framework with TestNG or JUnit
• Knowledge of cloud-native core principles, DevOps, ADP, Docker, Kubernetes, WRCP, RH OCP
• Experience in making shell scripts on-demand basis to automate the small or medium day to day work
• Experience communicating directly with daily status updates, Risk Mitigation & Results Closure.
• Strong programming, scripting, testing, and debugging skills
• Ability to work with Architect and Development team to define the key metrics and use cases to test the product stability and scalability

• Understand the entire business process flow from business and organize Sales & BD team to achieve the organizational goals
• Ownership of department wise strategy and P&L and delivery
• Establish strategy and best practices to ensure achievement of overall sales and BD objectives
• Take a lead role in building a strong sales management culture with internal as well as external stakeholders
• Develop ingenious methods or tools to improve conversion of lead to sale, create new channels of business, new business, and brand associations
• Recruit, train and develop teams to deliver pathbreaking results
• Distribution of annual and monthly targets among team members to ensure monthly targets are achieved
• Proactively manage and creatively review the performance and progress of team members monthly, quarterly
• Spend time with external and internal stakeholders to understand and identify critical business issues and align strategies to mitigate them into strengths
• Sharer solutions with leadership on anticipated challenges, and update developments on a periodic basis
• Presenting reports and plans to Board
• Working and thriving in ad hoc environments

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

• Identify and sign up with influencers in the digital platforms to increase brand reach through content
• content planning, strategy to improve brand engagement in the social media
• tie-up with brands ( co-branding) for amplifying brand reach and building ROI ( generate leads)
• work closely with the PR agency to monitor and enhance the brand engagement in the print/ digital platforms through paid and organic methods
• Handling AB LinkedIn page to run engaging write up, videos, tech talk, industry snippets to develop and build a business audience in LinkedIn
• Outstanding project management skills
• Strong analytical ability – analyze data, develop insight
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