Business Development Associate

Must have Expert level (5-7 years of development and maintenance experience) in MS SQL Server

·       Excellent skills in writing Stored Procedures, functions, triggers, queries, scripts, etc.

·       Excellent in troubleshooting, performance tuning, debugging, and query optimization

·       Excellent in indexing, finding and resolving potential for database deadlocks

·       Strong in database migrations and upgrades. 

·       Has experience with analytics and reporting.

·       3+ years of experience with SSIS, SSRS.

·       Has experience with Access DB.

·       Have a MS SQL Server certification OR are willing to obtain in a short time frame.

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service, 

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Role Overview

The Enterprise Account Manager will be responsible for managing and growing our relationships with enterprise customers. The ideal candidate will have 2-6 years of industry experience in SAAS or related industries, with a proven track record of managing enterprise accounts and achieving sales targets. This role requires a deep understanding of the SAAS landscape and the ability to navigate complex customer environments.

Key Objectives-

• Expand Existing Accounts: Drive revenue growth by proactively identifying cross-selling and upselling opportunities within the assigned enterprise accounts. Develop strategic account plans to maximize customer value and increase wallet share.
• Customer Satisfaction: Act as the primary point of contact for enterprise customers, ensuring their issues and incidents are effectively resolved. Demonstrate a customer-centric approach by transforming customer challenges into opportunities for delight and strengthening long-term relationships.
• Generate Goodwill: Establish and maintain strong relationships with key stakeholders within customer organizations. Proactively identify opportunities to generate goodwill in the form of new business references, testimonials, and case studies. Leverage satisfied customers to drive new business acquisition.

Responsibilities-

• Manage a portfolio of enterprise accounts, developing and executing account plans to meet revenue targets.
• Conduct regular account reviews, identify growth opportunities, and present value propositions tailored to customer needs.
• Collaborate cross-functionally with internal teams, including Sales, Marketing, Product, and Support, to deliver exceptional customer experiences.
• Serve as the escalation point for customer issues, ensuring prompt resolution and high customer satisfaction.
• Stay up-to-date with industry trends, competitors, and market dynamics to effectively position MyOperator's solutions and differentiate them in the market.
• Continuously track and report on sales activities, account progress, and revenue forecasts using CRM tools.
• Collaborate with the Marketing team to develop customer success stories, testimonials, and case studies that highlight the value delivered to enterprise customers.
• Participate in industry events, conferences, and networking activities to expand the company's reach and identify new business opportunities.
• 
  

Qualifications

• Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus.
• 2 to 6 years of relevant experience in enterprise account management within the SAAS or allied industries.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong business acumen and the ability to understand complex customer environments.
• Excellent communication, negotiation, and interpersonal skills.
• Customer-centric mindset with a passion for delivering exceptional customer experiences.
• Self-motivated, goal-oriented, and ability to work independently with minimal supervision.
• Proficiency in using CRM tools and other sales productivity software.
• Knowledge of the Indian enterprise market and telephony solutions is advantageous.
• Should be able to understand and explain technical concepts to the reporting team or customer, troubleshoot technical issues, and work collaboratively with the Sales and Support team.
• Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance. They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

• Overall Synopsis (Skills to focus) 
• Brush up your skills in Photoshop & Illustrator
• Illustrator tools - Pen tool, Gradient, Pathfinder, Blending modes, type on a path, rotate and reflect, mesh tool, selection tool, etc.
• Photoshop tools – change the color of the background, remove a selection, pen tool etc. 
• Make sure to revise to recreate curves, and nodes smoothly while doing vectorization.
• Try making some logo designs, and work on the curves & texture.

This is a full-time WFH NIGHT SHIFT role.

Face to face drive for Mumbai based candidates.

25th & 26th April

Job Title :Digital Marketing

Skills : SEO, SMM, Off/on Page , content writing, Google Ads

Location : Coimbatore

Job Description 

We are looking for a reliable Administration Executive. He will undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently. The ideal candidate will be competent in prioritizing and working with little supervision. The administration executive will ensure smooth running of our company’s office.

Key Responsibilities:

• Admin & daily office facility work
• Ordering Office supplies (stationery, pantry and other inventory)
• Maintenance & repair of Assets/Laptops
• Bills & payment records.
• Supervision & Staffing of the office.
• Tracking budget expenses.

Desired Candidate Profile:

• Good verbal and written communication skills.
• Technical bent of mind to isolate a problem quickly.
• Have proven experience in the same domain.
• Proficient with Microsoft Office, Excel software and phone systems.

Education-

Education: Any Graduate

• Work and develop the current prospect database within specified business sectors to generate effective leads & exceed sales targets for the business.
• Respond to inbound and outbound Requests for Information (RFI), Requests for Proposals (RFP) in a professional and creative manner.
• Calling clients to generate meetings.
• Handling data research, lead generation and business development teams.
• Leads Generation through Networking, database, CRM etc.
• Interaction with the Marketing managers, VP’s, etc using various Medias like E-mailing, Instant Messages, etc as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
• Research and build relationships with new clients.
• Strong Presentation, Negotiation & sales closing Skills.
• Client retention.

Requirements:

• Should have excellent communication skills.
• Should have a flare for sales
• Confident communicator, active listener with problem solving approach.
• Should have research skills.
• Should have knowledge about MS-Office.
• Should be willing to work from Office

Education: Any graduate

Remuneration:- 20,000/- (Monthly Inhand) +Incentives

Criteria:- Females only

Location- Unit No. 752-753, 7^th Floor, JMD Megapolis, Sector 48 Gurgaon, Haryana

Information Security Specialist

Notice Period: 45 days / Immediate Joining

Banyan Data Services (BDS) is a US-based data-focused Company that specializes in comprehensive data solutions and services, headquartered in San Jose, California, USA. 

We are looking Information Security Specialist who has the expertise and deep knowledge of Information security regulations, compliance, and SIEM tools, and the ability to develop, describe and implement Security Baselines and Policies.

It's a once-in-a-lifetime opportunity to join our rocket ship startup run by a world-class executive team. We are looking for candidates that aspire to be a part of the cutting-edge solutions and services we offer that address next-gen data evolution challenges. 

Key Qualifications

· Design, deploy, and support Information Security Solutions provided by BDS

· Assist clients to carry out the IT Risk Management assessment on both on-prem and cloud platforms

· Provide subject matter expertise on IT security compliances during the security audits to meet various security governances.

· Research and strategic analysis of existing, and evolving all IT and data security technologies

· Establish baselines to define required security controls for all infrastructure components and application stack

· Follow latest vulnerabilities and threats intelligence updates across a wide range of technologies and make recommendations for improvements in the security baselines.

· Overseeing security event monitoring, understand the impact, and coordinate remediation efforts

· Create and optimize the SIEM rules to adjust the specification of alerts in responding to incident follow up

· Must be able to work a flexible schedule during off-hours

Key Skills & Qualification

· Minimum of 4 years relevant work experience in information/cyber security, audit, and compliance

· Certifications in any of technical security specialty (e.g., CISA, CISSP, CISM)

· Experience in managing SIEM products like Arcsight, Qradar, Sumo Logic, RSA NetWitness Suite, ELK, Splunk

· Exposure of the security audit tools on public cloud platforms

· Solid understanding of the underlying LINUX/UNIX and Windows OS security architecture

· Certified Ethical Hacker would be a plus

· Handling of Security audits is a must

· Proven interpersonal skills while contributing to team effort by accomplishing related results

· Passion for learning new technologies and the ability to do so quickly.

http://www.banyandata.com" target="_blank">www.banyandata.com 

• Own and implement features used by large customers like Truecaller, Mozilla, Zomato, Netflix, etc.
• Performance, Security and Usability goals are in DNA.
• Full ownership and accountability of Microservices which includes day-to-day operations and maintenance.
• Business and technical Metric definitions and reviews.
• Drive CI & CD Evaluate technologies and development stacks for API-based platform which scales to 100,000 transactions per second.
• Perform push-button deployments of any version of the software to any environment on demand.
• Design and build web apps that are scalable and puts user experience front and center.
• Develop modular UI components for company-wide reuse.
• Evolve a common design language for UI across apps.
• Establish and advocate front-end coding guidelines.
• Meld UX and great-looking UI while keeping excellent code quality.
• Own end-to-end life cycle of the product from requirement analysis, design, development, test, release, and maintenance.
• Develop reusable tools/libraries
• Identify opportunities for automation and collaboration points.
• Continuously improve cycle time, throughput, and code quality.
• Continuously improve value-adding-activities/non-value-adding activities ratio.

• 4 - 6 years of experience in large-scale distributed systems.
• Proficient in Python/Golang/Java/ http://node.js/">Node.js 
• Understanding of CSS, Advanced Javascript, http://vue.js/">Vue.js, http://react.js/">React.js, and other web technologies.
• Understanding of Rest based API Architecture
• Writing high-performance, reliable and maintainable code.  
• Excellent microservices pattern understanding.  
• Ability to define cross-core contracts and bring them to closure through collaboration.
• Good knowledge of database structures, theories, principles, and practices.  
• Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda].
• Analytical and problem-solving skills  
• Good aptitude in multi-threading and concurrency concepts.  
• Working knowledge of Git and proficiency with at least one build server: Jenkins/Travis/Bamboo.
• Good to have a telecom background