Business Analyst

at Leena AI

Business Analyst

Leena AI

Company

Home

Business Analyst

at Leena AI

Posted by Shikha R

3 - 8 yrs

₹5L - ₹25L / yr

Gurugram

Skills

Business Analysis

Business Analyst

Systems Development Life Cycle (SDLC)

Agile/Scrum

RESTful APIs

Presales

1.Working with Leena AI’s product and engineering teams to implement proposed

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.

1.Working with Leena AI’s product and engineering teams to implement proposed

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.

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About Leena AI

Founded :

2015

Type :

Product

Size :

20-100

Stage :

Raised funding

About

Leena AI was founded with a belief that artificial intelligence can transform the way enterprises work. Our mission is to help enterprises build employee experience that puts people first. As a team, we encourage each other to innovate and grow every day. Leena AI employee experience platform is powerful, flexible, and meets the needs of any enterprise. Even yours. Started by IIT Delhi grads in 2015, we are a YCombinator backed Forbes 30 under 30 : Enterprise Technology who have enabled enterprises like AirAsia, Kohler Co., OnePlus, People Matters, The Coca-Cola Company, Sony, Vedanta, Vodafone. to improve the employee engagement by conversational AI. - We have developed Leena AI - the cognitive conversational AI platform to resolve your repetitive employee queries faster & improve employee experience. We help you with dipstick surveys to know the pulse of the organization with the happiness score and actionable insights for each team. - We are present across all channels your employees use like Workplace, Yammer, Workchat, Skype for Business, etc; no download required.

jatin trehan

Shikha R

Rekha Singh

Preethi Gothandam

Mittul Desai

Anand Prajapati

Sourav Karmakar

Apekshit Solanki

Kartik Agrawal

Mayank Goyal

Vikash Kumar

Sarthak Saini

Christina Khokhar

Company social profiles

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