solutions and with customer success team for deploying the same to customers.
2. Build & Design conversational chatbots that can be directly deployed for usage bya
large volume of customers.
3. Prepare Chabot user flows and process flows to effectively communicate interaction and
design ideas.
4. Analyze data coming from bot conversation to provide insights w.r.t processes and user
experience enhancement
5. Ensure that the customer understands the solution and receive responses to all open
questions and action items.
6. Prepare solution-related documents and specifications with the ability to write clear,
concise requirements and functional design documentation. Configure the solution,
followed by the creation, execution and maintenance of accurate and detailed test plans
for applicable testing.
7. Drives problem management and associated resolutions delivery with product
management teams.
REQUIRED SKILS
1.Pre-Sales or technical consulting with enterprise software
2. Able to understand technology practitioner - you have got your hands dirty with APIs,
technical definitions, and stitching solutions between partner ecosystems with basic REST
APIs consumption & JSON manipulation knowledge.
3. Excellent understanding of SDLC, Agile & Scrum.
4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow
Charts.
5. Creation of user-stories and bridging the gap between the development team, client, and
project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Leena AI
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon