Product Support Engineer (L1 Support) – Immediate Requirement.
Key skills
- 1-3 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate the end users.
- Sound knowledge on Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver the customer requirements.
- Engage with Development team and manage the progress of cases.
- Should be able to cope up with high pressure work environment.
- Work model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
- Preferred male applicants only

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The Senior Software QA Automation Engineer is expected to possess the skills necessary for working closely with the engineering team during all aspects of the development process. This position requires a self-motivated and dynamic individual with strong technical and communication skills who can contribute in a team environment.
- Education/Experience/Skills
- Experience in one or more Scripting/Programming Languages including JavaScript, Python, or Swift
- Automation experience with testing methodologies; UI, Continuous Integration, Functional, Performance, Regression, and Load
- Automation development experience with tests and strategies for Web and Native Mobile products
- API automation test development and strategies experience
- Develop Automation test strategies; writing test plans, test cases, test tools, executing your plan, and reporting results
- Ability to deliver solid work on tight schedules
- Maintain and scale automation suites
- Ability to investigate, debug and triage difficult problems in automation, and independently work towards results
- Bachelor’s degree or higher in Computer Science or equivalent work experience
- 6-8 years of software testing of web-based and/or mobile applications
PREFERRED EXPERIENCE
- TestComplete
- Advanced JavaScript, SQL
- BDD Processes, use of CucumberStudio (HipTest)
- LoadRunner
- Azure DevOps, (project tracking, CI/CD )
- Experience with Continuous Integration systems and codebase management with Git
- Supervisor's Title
Senior Manager, BUC Quality Engineering
- Disclaimer
- The above statements are intended to describe the general nature of work performed, not an exhaustive list of all essential functions and responsibilities.
The Opportunity
Illumine Labs, Mumbai, is building a series of innovative digital knowledge products. These products are used for learning, education, counselling, behavioural change, etc. Some examples include e-books, counselling tools, habit-creating app, etc.
We are inviting UI-UX Designers who enjoy working with knowledge, can work with a vision, and can appreciate the technology aspects of the product - to be a part of the design & build team for assembling such digital knowledge products.
Your Role
- Rigorous thinking-through of product goals, product concept, architecture, flows, use cases, usage conditions/ constraints, etc. (in collaboration with the project team)
- Translating into interface designs and specifications for technology, and walkthroughs, communications, if any.
- Early testing with the project team & users and evolving it to a working solution.
- Collaborating with the technology team to develop a working product/ application.
- User testing with pilot groups and documentation of usage, and response to the product. Evolving the product and supporting adoption.
What will ensure that you enjoy working in Illumine & that you succeed in the role?
- You are driven by values and a love for excellence.
- You flourish in a commitment-based environment & have a habit of keeping your word (to clients and colleagues).
- You believe that client outcomes are more important than creative flourishes.
- You can work in an environment that has hard deadlines and that will challenge & push you to go beyond what you know or are comfortable with.
Who can apply
Engineers/ Architects/ Designers (or having any other background) with at least 3-4 years of experience in designing digital products.
Work at Illumine is breakthrough, innovative & challenging. Apply only if you seek challenge (not comfort & convenience) and are committed to making a real difference through your work.
About Us
Illumine is a purpose-based organization committed to nation-building. Our multidisciplinary team collaborates closely with government/ corporate/ educational institutions to unleash their people's potential and enable the collectives to find their own solutions. Our Large-Scale Interventions lead to positive and sustainable impacts on the ground.
Over the last 20 years, Illumine has designed, developed & deployed such interventions across some of the leading businesses (SBI, Tata Steel, Asian Paints, BPCL, Aditya Birla Capital, etc.), Educational institutions (Gujarat Technological University, Biju Patnaik University, IIT Delhi, 5000 CBSE schools, etc.) impacting ~42 lakh people across India.
Recent collaborations with the Capacity Building Commission, Govt. of India have led to cognitive transformation projects with the Indian Railways (for 1 lakh citizen-facing employees), Ministry of Home Affairs, and National Police Academy (for police persons in Union Territories & Delhi). There are more such prestigious projects in the pipeline that you can be a part of.
To learn more about Illumine
- Visit our websites: www.illumine.in | https://illuminefoundation.org/
- Explore our ideas: https://youtube.com/illuminelabs
- The philosophy that drives our work: https://srinivasv.com/

- Experience on Angular 7+
- Experience of SCSS, Type script
- Knowledge of API integration
- Experience of npm package repository
- Experience of Git
- Experience of html, CSS, JS, JQuery and BootStrap
Note:- Angular developer with any combination will do for eg- Angular Dev with PHP, Angular Dev with Java or dotnet will also do. They should have worked on Angular 6 or any version above that


We are looking for a PHP + Laravel Developer responsible for managing back-end services and the interchange of data between the different cloud applications across all verticals. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end [Mobile and Web].
Why join Kesari Awayddings?
We are super aggressive and believe in a strong vision. We love building products that solve real problems and you get to write code across multiple technologies and do actual stuff. We are reimagining and reengineering the Destination wedding Industry & its ecosystem through intelligent and innovative technology.
Responsibilities:
• Build efficient, testable, and reusable PHP and Laravel/ Laravel modules
• Solve complex performance problems and architectural challenges • Integration of data storage solutions (AWS S3, Redis, Memcache) • Architecting NodeJS-based scalable microservices.
• AWS deployment, CI-CD pipelining.
• Designing and developing APIs.
Skills And Qualifications: Minimum 2 years of experience is mandatory
- Strong knowledge of PHP web frameworks (Laravel) - Understanding of MVC design patterns
- Basic understanding of HTML5, and CSS3
- Knowledge of object-oriented PHP programming
- Knowledge of JS frameworks like ES6 Express and GraphQL
- Understanding fundamental design principles behind a scalable application.
- User authentication and authorization between multiple systems, servers, and environments.
- Familiarity with limitations of PHP as a platform and its workarounds
- Creating database schemas that represent and support business processes - Knowledge of SQL, MySQL, MongoDB or similar database management system- Exposure to or experience with AWS- ElasticBeanStalk, Load Balancer, S3, EC2, Git/ Bitbucket/Jira/Jenkins, etc
- Optional - Familiarity with JavaScript frameworks such as Vue JS or React is a plus
What’s in it for you?
• Opportunity to be a part of the core team, working closely with founding teammembers
• The steep learning curve with great exposure to all the aspects of start-ups
• A performance-based environment with no limits to career growth and personal development
• An opportunity to collaborate with a team of like-minded, smart, creative people who execute and get things done.
• Platform to fulfil your entrepreneurship dream and a chance to witness the exponential growth of a company
• ESOPS discussion can happen depending on the performance
The Job location is Pune
If you’re passionate about web platforms and translating code into user-friendly products, we would like to meet you. Send us the following to start the conversation
Your LinkedIn Profile link
Your GitHub link
Any stackoverflow contribution is a plus
Projects you have developed so far, along with links and reference
Roles and Responsibilities
- Calling people who have filled the signup or contact form
- Finding leads online/offline who match the criteria of the target customer
- Make cold calls to the leads generated
- Handle both outbound/inbound calls
- Update systems, CRMs, Excels, Google Sheets
- Give platform demo to interested customers
- Write articles/knowledge base for tutorials on how to use the product
- Support customers for any queries about the product
Desired Candidate Profile
- Should have great convincing skills
- Should have strong negotiating skills
- Should be able to pitch the client understand the customer instead of repeating a fixed sales pitch
- Should have always achieved targets or beyond
- Should be able to Tech Savvy
- Go-getter attitude, self-starter, instead of manager or management having to follow up to get work done or to remind about targets
- Well organized with handling data, sales funnel and reaching out to the customers on time
- Soft-spoken and delight for customers to speak to
- Must have email writing skills to follow up or share information
- Can be on phone for a long time and familiar with using dialer systems
- Implementing Environment solutions for projects in a dynamic corporate environment
- Communicating and collaborating with project and technical teams on Environment requirements, delivery and support
- Delivering and Maintaining Environment Management Plans, Bookings, Access Details and Schedules for Projects
- Working with Environment Team on Technical Environment Delivery Solutions
- Troubleshooting, managing and tracking Environment Incidents & Service Requests in conjunction with technical teams and external partners via the service management tool
- Leadership support in the North Sydney office
- Mentoring, guiding and leading other team
- Creation of new test environments
- Provisioning infrastructure and platform
- Test data provisioning (privatization, traceability, ETL, segregation)
- Endpoint integration
- Monitoring the test environment
- Updating/deleting outdated test-environments and their details
- Investigation of test environment issues and at times, co- ordination till its resolution
A network of the world's best developers - full-time, long-term remote software jobs with better compensation and career growth. We enable our clients to accelerate their Cloud Offering, and Capitalize on Cloud. We have our own IOT/AI platform and we provide professional services on that platform to build custom clouds for their IOT devices. We also build mobile apps, run 24x7 devops/site reliability engineering for our clients.
This person MUST have:
- B.E Computer Science or equivalent
- 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.
- 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.
- 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.
- 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.
- Experience configuring/maintaining one monitoring tool.
- Excellent verbal & written communication skills.
- Candidates with certifications - AWS, GCP, CKA, etc will be preferred
- Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).
Experience:
- Min 3 years of experience as SRE automation engineer building, running, and maintaining production sites. Not looking for candidates who have experience only as L1/L2 or Build & Deploy..
Location:
- Remotely, anywhere in India
Timings:
- The person is expected to deliver with both high speed and high quality as well as work for 40 Hours per week (~6.5 hours per day, 6 days per week) in shifts which will rotate every month.
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.
Should have Punctuality.
Ready to work from office.
Ready to relocate to Gurgaon.




