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Product support engineer
Product support engineer
Wolken Software's logo

Product support engineer

Kavya Hegde's profile picture
Posted by Kavya Hegde
1 - 3 yrs
₹2.5L - ₹5.5L / yr (ESOP available)
Remote, Bengaluru (Bangalore)
Skills
Java
MySQL
SQL server
Product support
SQL
Effective communication
Analytical Skills

Product Support Engineer (L1 Support) – Immediate Requirement.

Key skills

  • 1-3 years exp in Product Support Role.
  • Need to Understand the product and features, to demonstrate the end users.
  • Sound knowledge on Java and SQL
  • Need to Analyze and Resolve the Product specific queries, MySQL.
  • Consistently Deliver the customer requirements.
  • Engage with Development team and manage the progress of cases.
  • Should be able to cope up with high pressure work environment.
  • Work model will be 24X7.

 

Must require

  • Good Communication both verbal and written
  • Analytical skills
  • Team player
  • Preferred male applicants only
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Wolken Software

Founded :
2011
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Wolken Software started with a passion to bring excellent service support within the reach of every company. Every member of the team is determined to bring innovation to the realm of service delivery and put a smile on your customer's face. Wolken Software saw its initiation in 2011 as a privately held software company with offices in Cupertino, CA and Bangalore & Mumbai, India. We set out to help modern organisations transform their relationships with customers and employees with out-of-the-box, configurable and scalable Enterprise Service Cloud for Internal (ITSM, HR Case) and External (Customer Service) solutions deployed on the cloud or on-premise.
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Connect with the team

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Sanjay Gowda
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Deeksha M
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Kavya Hegde
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Aishwarya R Hegde

Company social profiles

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