Product Support Engineer (L1 Support) – Immediate Requirement.
Key skills
- 1-3 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate the end users.
- Sound knowledge on Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver the customer requirements.
- Engage with Development team and manage the progress of cases.
- Should be able to cope up with high pressure work environment.
- Work model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
- Preferred male applicants only

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Location: Amritsar
Experience Required: 3+ years
Job Type: Full-time
Department: Commercial Operations
Reports To: Reporting Manager / General Manager / Directors
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The Logistics Executive is responsible for handling shipments and transportation work. This includes booking containers, coordinating with shipping partners, tracking shipments, handling documents, negotiating freight rates, and making sure goods are delivered on time without issues.
Key Responsibilities (Simple Words):
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- Negotiate ocean freight rates and get quotations
- Book vessels and containers
- Update daily shipment status in Excel
- Monitor container loading and unloading
- Track container stuffing activities
- Follow up on export documents
- Coordinate with operations team, CHA, forwarders, and vendors
- Track shipments until they reach the final destination
- Handle third-party certifications
- Check freight and transport bills and coordinate with the Accounts team
- Track and report extra local charges
- Handle shipment-related problems or delays
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- Prepare daily, weekly, and monthly MIS reports
Reporting & Documentation:
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Ad-hoc & Support Work:
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Working Relationships:
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Qualification & Experience (Simple):
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- Strong knowledge of Excel and MS Office
- Good communication and coordination skills
- Good time management and reporting skills
- Attention to detail and accuracy
Other Requirements:
- Male candidates
- Age: 25–40 years
- Ability to prepare accurate reports
- Good document handling and official communication skills
Key Skills Needed:
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- Reliability & responsibility
- Strong logistics and technical knowledge
- Accuracy and attention to detail
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Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
Maintain the sales report of the team
Needs to own hiring, firing and deliverables of at least 10 education counselors
Motivating & mentoring team to achieve & exceed targets
Design & develop business models
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