Cutshort logo
Wolken Software logo
Product support engineer
Product support engineer
Wolken Software's logo

Product support engineer

Kavya Hegde's profile picture
Posted by Kavya Hegde
1 - 3 yrs
₹2.5L - ₹5.5L / yr (ESOP available)
Remote, Bengaluru (Bangalore)
Skills
skill iconJava
MySQL
SQL server
Product support
SQL
Effective communication
Analytical Skills

Product Support Engineer (L1 Support) – Immediate Requirement.

Key skills

  • 1-3 years exp in Product Support Role.
  • Need to Understand the product and features, to demonstrate the end users.
  • Sound knowledge on Java and SQL
  • Need to Analyze and Resolve the Product specific queries, MySQL.
  • Consistently Deliver the customer requirements.
  • Engage with Development team and manage the progress of cases.
  • Should be able to cope up with high pressure work environment.
  • Work model will be 24X7.

 

Must require

  • Good Communication both verbal and written
  • Analytical skills
  • Team player
  • Preferred male applicants only
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Wolken Software

Founded :
2011
Type :
Products & Services
Size :
100-1000
Stage :
Profitable

About

Wolken Software started with a passion to bring excellent service support within the reach of every company. Every member of the team is determined to bring innovation to the realm of service delivery and put a smile on your customer's face. Wolken Software saw its initiation in 2011 as a privately held software company with offices in Cupertino, CA and Bangalore & Mumbai, India. We set out to help modern organisations transform their relationships with customers and employees with out-of-the-box, configurable and scalable Enterprise Service Cloud for Internal (ITSM, HR Case) and External (Customer Service) solutions deployed on the cloud or on-premise.
Read more

Connect with the team

Profile picture
Sanjay Gowda
Profile picture
Deeksha M
Profile picture
Kavya Hegde
Profile picture
Aishwarya R Hegde

Company social profiles

linkedin

Similar jobs

314e corporation
Florence Dcruz
Posted by Florence Dcruz
Bengaluru (Bangalore)
6 - 11 yrs
₹30L - ₹70L / yr
Celery
FastAPI
skill iconFlask
skill iconPython
RabbitMQ

Requirements:

  • Bachelor's degree in engineering with a specialization in computer science or a related field.
  • 5+ years of experience as a software engineer in a product development setting.
  • Love of technology and experience with one or more programming languages, such as Python or Go.
  • Experience in full-stack development, including designing APIs and integration patterns, implementing security, and implementing frameworks for unit and end-to-end testing.
  • Experience with microservices architecture.
  • Experience in one or more frameworks like FastAPI, Spring, GRPC, Flask, etc.
  • Extensive experience in a test-driven development environment.
  • Understanding of CI/CD practices, including code check-in policies, automated unit tests, automated code deployments, etc.
  • Ability to grasp new technologies and use them effectively to create industrial-strength software.
  • Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders to understand their needs and convey yours in a clear, precise manner, verbally or in writing.
  • Strong collaboration skills. You have demonstrated the ability to work with both senior and junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
  • Deadline-oriented. You understand that deadlines are meant to be met.
  • Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
  • Bias for action. Your default setting is to take action and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.


Benefits at 314e Corporation:

  • Medical Benefits
  • Office Game space
  • Referral Program
  • Holiday parties
Read more
NetRoadShow
NetRoadShow
Agency job
via Pacer Staffing by Saloni Goyal
Remote only
4 - 8 yrs
₹30L - ₹35L / yr
skill iconC#
skill icon.NET
Microservices

🚀 We’re Hiring – #SoftwareEngineer (#C# & .NET) 🚀


Are you an experienced #SoftwareEngineer looking for your next big opportunity?

🔹 Position: #SoftwareEngineer

🔹 Location: #Remote

🔹 Experience: #6-9 Years


Must-Have Skills:

✅ #C#

✅ #DotNET

✅ #AWS & #Azure

✅ #Microservices

✅ #SOA

✅ #UnitTesting


✨ Important Note:

We are only considering #ImmediateJoiners or those #ServingNoticePeriod.

Your #LastWorkingDay (#LWD) must be in #October., #November


Read more
Jploft Solutions Pvt Ltd
at Jploft Solutions Pvt Ltd
1 video
1 recruiter
Swati Sharma
Posted by Swati Sharma
Jaipur
2 - 4 yrs
₹1L - ₹5L / yr
Search Engine Optimization (SEO)
Social Media Marketing (SMM)
Communication Skills

Job Title: SMO Analyst

Location: Jaipur

Company: JPloft Solutions Pvt. Ltd.

Job Type: Full-Time

Experience: 2-4 Years


Job Description:

JPloft Solutions Pvt. Ltd. is seeking a passionate and results-oriented SMO (Social Media Optimization) Analyst to join our dynamic team. The candidate will be responsible for improving our online presence, driving engagement, and growing our brand's reach across various social media platforms. If you have the creativity and expertise to craft impactful strategies and deliver measurable results, we want to hear from you!


Key Responsibilities:

-Social Media Strategy:

Develop and implement creative social media strategies to increase engagement, reach, and brand visibility.

Collaborate with content, design, and marketing teams to create and execute successful campaigns.

-Platform Management:

Oversee daily management of social media platforms, including Facebook, Instagram, Twitter, LinkedIn, Pinterest, and YouTube.

Optimize content for each platform to align with audience preferences and emerging trends.

-Content Creation and Optimization:

Partner with the content and design teams to produce high-quality posts, visuals, and videos.

Ensure all content adheres to brand voice guidelines and integrates SEO best practices.

-Engagement and Community Management:

Actively engage with followers, respond to comments and messages, and build community trust.

Address customer feedback and queries in a professional and timely manner.

-Analytics and Reporting:

Monitor and analyze campaign performance using tools like Google Analytics, Facebook Insights, and other social media -analytics platforms.

Create detailed reports to track key metrics, ROI, and engagement levels.

-Trend Monitoring:

Stay informed about the latest social media trends, platform updates, and emerging tools.

Identify innovative opportunities to enhance strategies and improve outcomes.

-Collaboration:

Work closely with cross-functional teams to align social media efforts with broader marketing objectives.


-Qualifications and Skills:

-Bachelor’s degree in Marketing, Communications, or a related field.

-2-4 years of proven experience as an SMO Analyst or in a similar role.

-Proficiency in social media management tools (e.g., Hootsuite, Buffer).

-Strong understanding of SEO principles and their integration into social media.

-Exceptional communication, writing, and editing skills.

-Analytical mindset with the ability to interpret data and derive actionable insights.

-Creative thinker with strong problem-solving abilities.

-Experience with paid social media campaigns is an added advantage.


Interested candidates can share their resumes

Join JPloft Solutions Pvt. Ltd. and become a part of our innovative team that values creativity, collaboration, and professional growth!

Read more
Kolkata, Durgapur
2 - 8 yrs
₹4L - ₹7L / yr
skill iconiOS App Development
skill iconObjective C
skill iconSwift
Xcode
Model-View-View-Model (MVVM)
+3 more

Minimum 2 years of working experience.


Can work on live projects of international clients.


Can handle multiple projects


Error-free coding.


Required Experience, Skills and Qualifications


Objective-C, or increasingly, the Swift 3.0 programming language

Apples Xcode IDE

Frameworks and APIs like Foundation, UIKit, and CocoaTouch

UI and UX design experience

Apple Human Interface Guidelines

2D and 3D graphics frameworks like SpriteKit and SceneKit

OpenGL or Metal, iOS graphics APIs

Familiarity with iOS 10 and newer OS versions

A Git code repository technology

Strong Objective-C skills and inside-and-out knowledge of the iOS SDK.

Experience using and creating scalable web-based Restful APIs.

Read more
An international MNC specialized into Hardware & Networking
An international MNC specialized into Hardware & Networking
Agency job
via Tridat Technologies Pvt. Ltd. by Shraddha Kamble
Mumbai, Navi Mumbai, Pune
2 - 10 yrs
₹4L - ₹10L / yr
Office 365
Microsoft Windows
MS-Outlook
Troubleshooting

Hello,

 

Greetings for the day !!!

 

We are hiring "Technical Support L2 - Partner Engagement" for one of the international MNC specialized into Hardware & Networking based @ Mumbai/Pune/Bangalore !!!

 

Position: Technical Support L2

 

Qualifications: Any graduate/Diploma

 

Experience: 2+ yrs

 

Job Description

  1. Troubleshoot Microsoft Office Products (O365)
  2. Windows 10 desktop issues
  3. Windows updates and driver issues
  4. Basic concepts of networking
  5. Ping
  6. DNS
  7. Web Browser Troubleshooting
  8. RingCentral Phone Systems
  9. Excellent Communication Skills
  10. Excellent Customer Service
  11. Outlook Troubleshooting.
  12. Third party application installation and troubleshooting (using reference guide)

Candidate needs to have exposure to interacting with International clients – eg US, UK, Australia, Canada etc, and excellent communication skills.

 

Shifts –Rotational – US/Night Shifts
(Candidate will be required to work in US/Night shifts, we will not be able to commit on shift timings, since shift timings will be dependent on the preferences of the client)


Location – Position can be based out of Pune, Mumbai or Bangalore – however interviews will happen at Mumbai location.


Notice period – Max 60 days

 
Interview Mode: Face to Face on 20th August 2022
Read more
ZealousWeb Technologies Pvt. Ltd.
Nehal Soni
Posted by Nehal Soni
Ahmedabad
1 - 4 yrs
₹2L - ₹6L / yr
skill iconPHP
MySQL
Wordpress

Technical:

 

  • Expertise in WordPress customization, development and knowledge of plugins and API integration Should be well versed in WordPress.
  • Must have knowledge to create their own theme and able to do customization in existing/premium theme.
  • Must have experience of plugin customization and also aware about a new plugin development.
  • Must have the Knowledge of existing WordPress’s functions, hooks, plugins.
  • Experience in WordPress is mandatory, other Open Sources/frameworks experience would be considered as an added advantage.
  • WordPress integration directly from PSD/AI/Sketch would be considered as an added advantage.
  • Must have knowledge of basic php and MYSQL concepts.

 

Non-Technical:

 

  • Interpersonal skills
  • Good communication
  • Decision making
  • Good Team player
  • Good Listener

 

Roles & Responsibilities:

 

  • Designing and implementing new features and functionality
  • Establishing and guiding the website’s architecture
  • Ensuring high-performance and availability, and managing all technical aspects of the CMS
  • Helping to formulate an effective, responsive design and turning it into a working theme and plugin.
Read more
NoBroker
at NoBroker
1 video
26 recruiters
Kakoli Sinha
Posted by Kakoli Sinha
Bengaluru (Bangalore)
1 - 7 yrs
₹2L - ₹4L / yr
Customer Support
Customer Service
Customer Relationship Management (CRM)

About the company

 

NoBroker.com is world's largest C2C marketplace in online real estate. With cumulative 50 lakh customers, it has grown 10X in last one year. With three rounds of funding of $71 mn, it is well funded by key US, Indian, Japanese & Korean investors like General Atlantic, SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+ people.

 

Qualification and Education Requirements:

 

 Education- Graduation/HSC qualified.

 

 Excellent verbal and written communication skills.

 

 Good Interpersonal skills, numerical and analytical ability.

 

 Decision making skills.

 

 Language required: English & Hindi mandatory +Kannada/Tamil/Marathi preferred.

 

 Proficient in MS-Office (Excel, Word).

 Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

 Comfortable with working 6 days a week and the week off will be on weekday.

 

Employee Value Proposition:

 

 Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.

 Employees get free lunch and snacks.

 

 Employees are promoted every 6 months. Outstanding performers get promoted every quarter.

 

 Monthly reward and recognition to outstanding performers.

 Accelerated growth of employees and can become Assistant Manager in as early as 2 years.

 Regular team parties and Annual Day outing for all employees.

 

Role and Responsibility – Customer Service Executive

 

 Inbound calling for customer service.

 Identify and assess customers’ needs to achieve satisfaction.

 Build sustainable relationships and trust with customer accounts through open and interactive communication.

 Provide accurate, valid and complete information by using the right methods/tools.

 Handle customer complaints, provide appropriate solutions and alternatives within the

time limits; follow up to ensure resolution.

 Keep records of customer interactions, process customer accounts.

 Follow communication procedures, guidelines and policies.

 Take the extra mile to engage customers.

Read more
Zibtek
at Zibtek
8 recruiters
Allen Paul
Posted by Allen Paul
Bengaluru (Bangalore)
2 - 4 yrs
₹2L - ₹4L / yr
skill iconJava
Spring
Hibernate (Java)
Relational Database (RDBMS)
skill iconAngular (2+)
+3 more
Spring Core/MVC/JPA/Hibernate & Spring Boot Test Driven Development using JUnit / Mockito ( Wire mock is the advantage) Behavior Driven Development using cucumber Front end technologies like Angular/React/VueJs Good experience in RDBMS/NoSql Good knowledge on the tool like Maven, Jenkins eclipse Good to have Micro Services & Cloud native application experience
Read more
Amazon India
Hyderabad
4 - 10 yrs
₹25L - ₹45L / yr
skill iconJava
J2EE
C
skill iconC++
Algor
+2 more
Amazon Business represents an incredible opportunity to address a vast new market segment and customer base. AB is the one the fastest growing business for Amazon. We are focused on building solutions that enable our business customers enjoy business relevant selection (products and services), with the convenience we offer to our customers today across multiple devices, marketplaces and regions. Similar to Amazon.com we aspire to be the preferred choice for all types of business (Sole proprietors, small businesses, schools, universities, hospitals, government, enterprises (and everything else). The needs of these business customers are different from those of the traditional Amazon customer, so we are reinventing everything from how we offer our selection, pricing, customer experience and offer unparalleled customer support. We have the opportunity to disrupt how business buy in the age. AB has already grossed $4B since its inception – this was the easy part. The next billion and counting are going to be incredibly hard and challenging. We need dynamic individuals like you who will solve scale and automation problems to get us the next billions! Job Requirements • As a SDE on the team you will develop design patterns, APIs, and high-scale services for machine learning that make the B2B use cases intelligent. • You will leverage customer profile, user and organization attributes and their relationships, to offer personalized and differentiated experiences to AB customers. • You will have to work across the AB domain and diverse set of teams and enable them to leverage customer profiles. • You will have to opportunity to learn from seasoned engineers and learn/practice cutting edge technologies. • We are looking for passionate engineers who are hungry for impactful work and willingness to experiment and learn Basic Qualifications • BS in Computer Science, or equivalent background in data structures, algorithms, object-oriented design and systems architecture. • 3+ years professional experience building and operating scalable distributed systems across the full software lifecycle including design, implementation, testing, operations, and maintenance. • Fluency in one or more modern programming languages such as Java, C# or C++. • Experience across front-end user interfaces, business logic, and data tiers. • Experience serving as technical lead, including mentorship of more junior software developers.
Read more
Serosoft Solutions
at Serosoft Solutions
2 recruiters
Pallavini Londhe (Hiring for Sr. Software Developer )
Posted by Pallavini Londhe (Hiring for Sr. Software Developer )
Indore
2 - 7 yrs
₹2L - ₹7L / yr
Front End Ddeveloper
skill iconJava
skill iconAngularJS (1.x)
skill iconBootstrap
Spring
+1 more
Serosoft Solutions Pvt. Ltd. is a leading Software company & a part of Hindustan Group.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos