Product Support Engineer (L1 Support) – Immediate Requirement.
Key skills
- 1-3 years exp in Product Support Role.
- Need to Understand the product and features, to demonstrate the end users.
- Sound knowledge on Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver the customer requirements.
- Engage with Development team and manage the progress of cases.
- Should be able to cope up with high pressure work environment.
- Work model will be 24X7.
Must require
- Good Communication both verbal and written
- Analytical skills
- Team player
- Preferred male applicants only

About Wolken Software
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We build the best of commerce tools for brands across India. We power commerce for some of the top brands like Levis, boAt, Birkenstock, Kohler and lot more. We are looking for a rockstar Reactjs developer to join us and build the best of tools to empower the largest brands of India.
- 3-5 years of experience in front-end development with React.js.
- Strong proficiency in JavaScript (ES6+), TypeScript (preferred).
- Hands-on experience with Redux, Context API, or Zustand.
- Good understanding of RESTful APIs, GraphQL, and WebSockets.
- Experience with front-end build tools (Webpack, Babel, Vite, etc.).
- Knowledge of CSS frameworks like TailwindCSS, Bootstrap, Material UI.
- Familiarity with unit testing (Jest, Cypress, React Testing Library).
- Experience with Git, GitHub, and CI/CD pipelines.
- Ability to work in an Agile development environment.
- Strong problem-solving skills and attention to detail.
Primary Skill
- UI (Vue JS or Angular JS)
- Server Side (Java or Python) & AWS serverless framework.
- Must have hands-on experience on serverless framework.
- Experience on AWS.
- Must have good experience on AWS (Overall knowledge, EC2 Volume, EC2 SecurityGroup, EC2 AMI, Lambda, S3, AWSbackup, CloudWatch, CloudFormation, CloudTrail, IAM, SecretsManager, StepFunction, CostExplorer, KMS, VPC/Subnet)
- Working experience on development/staging/production servers.
- Good testing and verification skills
- Knowledge on SSL certificates and encryption.
Secondary Skill
- Scripting using Python
- Good to have knowledge of identity management.
Soft Skills
- Excellent interpersonal, oral and writing communication skills.
- Strong Analytical and Problem-solving skills.
- Should have skills to understand and analysis customers requirements and expectations.
- Must have experience in interaction with customer
- Work experiences with international cross-culture teams (Good to have)
QA Manager (A)
ROLES AND RESPONSIBILITIES:
· Conducting manual and automated Mobile and Web testing that is well defined, planned, and executed
· Responsible for defining the automation framework (such as TestNG, BDD), creating the framework, and automating the test cases independently
· Has experience in GitLab for resource management and Jenkins for build creation and CI/CD
· Establishing automation QA strategy and best practices to support continuous development and integration
· Estimating, coordinating, directing testing for multiple products/projects
· Create clear, detailed, comprehensive, and well-structured test plans and automated test cases
· Perform and provide guidance/mentoring on API testing using SOAP UI or POSTMAN toolset
· Holding and facilitating automation and test case reviews with Agile team members
· Liaise with internal teams (e.g., developers and product managers) across multiple time zones to identify system requirements
· Stay up to date with new testing tools and test strategies
Required Skills & Exp:
· 8+ Years of Overall Experience in Software testing across different domains
· 6+ years of automation experience in building and maintaining test automation frameworks within the Agile framework.
· Is well-versed with working in an agency environment with strong experience in Automation and Manual testing
· Has mandatory extensive exposure of testing Mobile Apps (iOS and Android) including relevant exposure of testing websites using Selenium (for web) and Appium (for mobiles)
· Strong knowledge of software QA methodologies, tools, and processes
· Has experience testing API’s and building automation test suites
· Experience in writing clear, concise, and comprehensive test plans and test cases
· Solid knowledge of SQL
· Experience working in an Agile/Scrum development process
· Experience with performance and/or security testing is a plus
· Excellent English, written, and verbal communication skills
· Effectively meet deadlines and troubleshoot issues while handling multiple priorities
· Strong problem solving and analytical skills with attention to detail
· Strong team player, willing to learn, and share experience/mentor with other team members and grow QA talent
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API - Communicating with external web services
- 3-5 years of experience in development of Java based Web software solutions
- Expertise in Full Stack Java development using Java frameworks and libraries such as Spring, Spring Boot, Hibernate and Maven with Oracle database
- Have knowledge and experience with at least one of the following frontend technologies: ReactJS or Angular 2+
- Knowledge of JavaScript, HTML5, CSS3
- Have good written and verbal English language communication skills with an ability to work effectively in an international environment
- Build and execute acquisition plans every month working with all stakeholder teams.
- Own the quality of customers and CAC.
- Own app install campaigns, CPI, uninstall rates etc.
- Strong understanding of Facebook, Google, Affiliate Marketing platforms and MMPs such as Appsflyer
- Expertise in optimisation techniques to scale up campaigns and deliver Low CPIs and CAC
- Strong knowledge of managing funnel events and customer journeys to deliver high ROI
- Own performance marketing channels. Improve RPCs, CPVs, CAC etc.
- Identify new channels for app installs, performance marketing and digital marketing.
- Manage the media planning activities end to end.
- Know the market: Stay on top of trends in an ever-changing landscape, find opportunities and prioritize based on size, internal capabilities etc.
- Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives
Requirement:
- Experience in managing Google ads/Facebook ads for apps
- Expert level analytical skills
- Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
- Expert level knowledge of spreadsheet programs
- Understanding of playstore analytics and app ecosystem
- Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
- Great communication skills
- Knowledge of Basic SQL & Query will be an added advantage
Requirement:
- 3+ years of experience in managing Google ads/Facebook ads for apps
- Expert level analytical skills
- Hands on experience with MMPs such as Appsflyer/ Branch / Adjust
- Expert level knowledge of spreadsheet programs
- Understanding of play store analytics and app ecosystem
- Working knowledge of Google Analytics / Adobe Analytics (preferably adobe analytics)
- Great communication skills
- Knowledge of Basic SQL & Query will be an added advantage
Experience in C#, OOps, Javascript, HTML
· Should have delivered successful end-to-end development to deployment experience on Web applications and Api’sin last 1-5 years
· Experience in SQL is a must
· Should have 1-5 years experience in backend development
· Experience in service-based development using technologies such as Web API and RESTful services.
· Proficient in writing clean, well-structured code with proper abstraction and reusability.
. Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements.
· Primarily responsible for working on various service requests related to maintaining database security (roles, privileges, authentication), creating schema and copying data
· Work on installation, configuration, creation and administration of HP Vertica database clusters and AWS RDS MySQL database.
· Work with platform, product and other support teams to participate in release and change management processes to implement new features/functions as well support mandatory patches or upgrade activities on weekends.
· Responsible for database performance tuning, query tuning and database operations including migration and upgrade.
· Plan and implement periodic upgrades of database schema and perform testing and verification of released database schema upgrades.
· Configure and manage database backup and restore, participate in Disaster Recovery
· Create and maintain documentation, procedures and best practice guides for database deployment and maintenance.
About the job
Job Description
We are looking for a Back-End Engineer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.
Responsibilities
- Develop and Maintain REST API's
- Integration of user-facing elements developed by front-end developers with server-side logic
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Design and implementation of data storage solutions
- Follow and encourage Test-Driven Development (TDD) Approach
Skills And Qualifications
- Strong foundation and knowledge about Object-Oriented Design Principles
- Champion of the TDD approach
- Implementing automated testing platforms and unit tests
- Proficient in Python programming language
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Management of hosting environment, including database administration and scaling an application to support load changes
- Data migration, transformation, and scripting
- Outputting data in different formats
- Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Proficient understanding of code versioning tools, such as Git
- Understanding accessibility and security compliance
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.









