Leena AI Careers

1.Working with Leena AI’s product and engineering teams to implement proposed

solutions and with customer success team for deploying the same to customers.

2. Build & Design conversational chatbots that can be directly deployed for usage bya

large volume of customers.

3. Prepare Chabot user flows and process flows to effectively communicate interaction and

design ideas.

4. Analyze data coming from bot conversation to provide insights w.r.t processes and user

experience enhancement

5. Ensure that the customer understands the solution and receive responses to all open

questions and action items.

6. Prepare solution-related documents and specifications with the ability to write clear,

concise requirements and functional design documentation. Configure the solution,

followed by the creation, execution and maintenance of accurate and detailed test plans

for applicable testing.

7. Drives problem management and associated resolutions delivery with product

management teams.

REQUIRED SKILS

1.Pre-Sales or technical consulting with enterprise software

2. Able to understand technology practitioner - you have got your hands dirty with APIs,

technical definitions, and stitching solutions between partner ecosystems with basic REST

APIs consumption & JSON manipulation knowledge.

3. Excellent understanding of SDLC, Agile & Scrum.

4. Good knowledge of preparation of BRD, FRD, SRS, Use Case, UML, ER Diagrams & Flow

Charts.

5. Creation of user-stories and bridging the gap between the development team, client, and

project manager.
6.Requirement Gathering, Preparation of Documents, Writing Test cases, and UAT.

About Leena
Leena AI has been founded by IIT Delhi alumnus and senior industry veterans with the mantra to "Improve Employee Experience through Intelligent Conversations”.

Leena AI provides an end to end Chatbot to better the employee/candidate experience & product longevity using our capabilities in HR Chatbot. This solution ensures a reduction in query handling time for HR & improves the employee experience. Apart from this we also have out of the box modules which take care of real-time status updates for employee queries about Workday, improve employee on-boarding and exit process along with simplifying employee-manager's self-service process in the organization. We enable out of the box integration with Workday, Microsoft AD, Kronos and SharePoint for providing a superior experience to employees over the Chatbot.

At Leena AI, We are looking for a passionate Lead Front-End Developer who is proficient with React.js. You will be involved from conception to completion with projects that are technologically sound and aesthetically impressive. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality products are important.

Responsibilities:
As a Lead Front-End Developer you would be responsible for:

• Leading a team, Collaborate with team to deploy and continuously improve our solutions
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high quality and pixel perfect code.
• Optimising components for maximum performance across a vast array of web-capable devices and browsers.
• And everything that a coder does.

Requirements:

• Strong proficiency in JavaScript, including DOM manipulation and theJavaScript object model.
• Thorough understanding of React.js and Redux its core principles.
• Familiarity with newer specifications of ECMA Script is a plus.
• Familiarity with RESTful APIs.Knowledge of modern authorisation mechanisms, such as JSON Web Token.
• Familiarity with modern front-end build pipelines and tools.
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements.
• Lead a product (would be a plus)
• Have managed a team before

We are looking for people who are always concerned about the innovation. We value creativity,hard work, initiative, and radical ideas. We are looking for Computer Vision Specialists, who have interests in the cutting-edge deep learning technologies to help us solve unsolved computer vision problems.

Responsibilities:

• Develop computer vision systems for enterprises to be used by hundreds of our
customers
• Enhance existing Computer vision systems to achieve high performance
• Prototype new algorithms rapidly, iterating to achieve high levels of performance
• Package these prototypes as robust models written in production level code to be
integrated into the product
• Work closely with the ML engineers to explore and enhance new product features
leading to new areas of business

Requirements:
Strong understanding of linear algebra, optimisation, probability, statistics
• Experience in the data science methodology from exploratory data analysis, feature
engineering, model selection, deployment of the model at scale and model evaluation
• Background in machine learning with experience in large scale training and
convolutional neural networks
• Deep understanding of evaluation metrics for different computer vision tasks
• Knowledge of common architectures for various computer vision tasks like object
detection, recognition, and semantic segmentation
• Experience with model quantization is a plus
• Experience with Python Web Framework (Django/Flask/FastAPI), Machine Learning
frameworks like Tensorflow/Keras/Pytorch

LeenaAI has been founded by IIT Delhi Alumni. Leena AI is making workplaces better by
serving its customers with one of a kind enterprise HR Chatbot experience. LeenaAI has raised over $35 Mn from top Silicon Valley investors like Bessemer, Greycroft,
YCombinator, Elad Gil etc. Leena is being used by over 2000,000 employees globally in
companies like Coca-Cola, Sony, Tata Technologies, Marico, Vodafone, Cipla etc. and are
growing exponentially fast.
 
Job Description:
1. Build & Design conversational chatbots that can be directly deployed
for usage by a large volume of customers.
2. Build a training data for our machine learning engine to understand user queries.
3. Build FAQs from company policies.
4. Once system is live, need to debug the negative cases and correct it in the training data
built.
5. Manage End to End lifecycle of the data in the system till it achieves more than 90%
accuracy.
6. Build a master dataset of all the queries that comes into the system.
Requirements :
1. Adequate verbal communication skills in English. Ability to articulate
the solutions in simple & clear language.
2. Good analytical skills
3. Experience in handling customer queries/worked in chat support
4. Logical knowledge to make control flows.
5. Hands on experience in Microsoft Excel, Microsoft Word
Good to have:
1. Knowledge/Experience in building Chatbots using publicly available bot
platforms like Dialogflow, Microsoft Bot Framework, etc

Responsibilities:
• Expertise in spearheading IT projects and ensuring delivery of projects in compliance to the Cost, Schedule, Scope and Quality parameters.
• Ensure that all projects are delivered on time, within scope and within budget.
• Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Ability to Ensure resource availability and allocation to accomplish objectives.
• Handle multiple clients at the same time and working is a dynamic environment
• Discuss with business customer or client to define project scope, requirements and deliverables
• Perform requirements gathering and analysis to include business requirements, project features, current system integration and documentation, business process, development of implementation plans.
• Develop and implement test plans/scenarios to ensure successful delivery of a project.
• Develop Accurately determine, assign, track and manage project task, activity, documentation, time information per internal standards.
• Define communication plan for all stakeholders, get buy-in for status report format and communicate on defined frequency.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Coordinate and integrates project activities, lead the team.
• Track project performance using appropriate KPIs, metrics, tools, and techniques.
• Solve team conflicts and problem, take corrective actions when problem arises.
• Lend support to various business and technology teams as necessary during project delivery.

Requirements:
• Thorough working knowledge of the SDLC/Agilemodels/methodologies/, HR systems (like SAP, Oracle, etc.)and their direct implementation to projects.
• Strong project management skills with software development projects
• Ability to apply common, object-oriented modelling techniques, including UML, use case, activity and sequence diagrams.
• Experience with requirements management, use case and modelling tools.
• Strong familiarity with project management software tools, methodologies, and best practices
• Must have 7+ years of total experience and at least 3-4 years of Project Management Experience
• Knowledge of Lean and Six Sigma is a plus
• PMP / PRINCE II certification is a plus.

Responsibilities: 

As a backend developer you would be responsible for:   

• Executing full lifecycle software development
• Architect and conceptualise the solution from initiation to completion meeting client requirements 
• Work with customer and their integration partners to ensure the product is well integrated 
• Programming well-designed, testable and efficient code 
• Develop flowcharts, layouts and documentation to identify requirements and solutions 
• Work with cross-functional teams (Product, Engineering and ML team) to craft custom solutions 
• Ensure clients change requests are addressed effectively in a timely manner 

Requirements:  

• 2+ years of experience in architecture and developing high performance web applications
• In-depth understanding of the entire web development process (design, development, and deployment)
• Strong NoSQL and/or SQL database design and query writing skills with a commitment to performance and efficiency 
• Knowledge of RESTful API and SOAP Webservices paradigms 
• Experience with CRM/ERPs like systems SAP, Oracle, SalesForce, Servicenow, Workday, etc. would be a huge plus 
• Ability to operate in a highly ambiguous and fast-paced environment 
• Superior verbal and written communication skills 

Our Technology Stacks:  

• Demonstrated experience in our tech stack will be a big plus as it lets you get up and running with our product that much sooner 
• Node.js back-end with typescript 
• MongoDB as database 
• React to power our user interfaces (don't worry, we don't expect it for back-end) 
• NGINX as our web server 
• RabbitMQ 
• Redis 
• Elasticsearch 
• Docker 

Responsibilities: 

• Improve robustness of Leena AI current NLP stack 
• Increase zero shot learning capability of Leena AI current NLP stack 
• Opportunity to add/build new NLP architectures based on requirements 
• Manage End to End lifecycle of the data in the system till it achieves more than 90% accuracy 
• Manage a NLP team 

Page BreakRequirements: 

• Strong understanding of linear algebra, optimisation, probability, statistics 
• Experience in the data science methodology from exploratory data analysis, feature engineering, model selection, deployment of the model at scale and model evaluation 
• Experience in deploying NLP architectures in production 
• Understanding of latest NLP architectures like transformers is good to have 
• Experience in adversarial attacks/robustness of DNN is good to have 
• Experience with Python Web Framework (Django), Analytics and Machine Learning frameworks like Tensorflow/Keras/Pytorch. 

Responsibilities: 

• Design and code efficient, scalable systems that can accept feedback from multiple hundred thousand employees and generate insights 
• Design efficient and scalable event driven systems to process complex machine learning pipeline
• Experiment with data to come up with unique insights and that can benefit our clients
• Identify libraries and technologies worth experimentation
• Participate in brainstorming sessions to bring more value to our clients
• Investigate performance issues / scalability bottlenecks, existing queries and/or write new queries with performance optimization in mind
• Develop RESTful APIs that can be used by frontend to show insights
• Debug and fix production level bugs as and when they crop up
• Support ad hoc data analytics upon requests by clients, and believe us nothing creates a better DB understanding than handling ad hoc data requests 

Requirements: 

• 3+ years of experience in architecture and developing high performance web applications 
• Experience with systems ingesting/processing high amounts of data is a plus 
• In-depth understanding of the entire web development process (design, development, and deployment) 
• Experience with SQL and NoSQL database 
• Working knowledge of RESTful API paradigms  
• Experienced in microservices architecture  
• Solid engineering principles and a clear understanding of data structures and algorithms
• Passion for products, empathy for users, and aspiration to make a big impact
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