Head UX

About the Role

We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.

Key Responsibilities

• Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
• Bring customer insights, feedback, and product usage data into backlog prioritization
• Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
• Translate customer challenges into actionable user stories and requirements
• Track feature adoption post-release and provide feedback to product teams
• Work closely with Customer Success, Sales, and Support teams to ensure alignment
• Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
• Support renewal and retention strategies by identifying at-risk accounts

Key Requirements

• 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
• Basic understanding of Agile / Scrum methodologies
• Experience with Customer Success platforms (Planhat, Gainsight, or similar)
• Strong analytical and problem-solving skills
• Ability to interpret customer data and convert it into actionable insights
• Good communication skills to work with cross-functional teams
• Experience working in SaaS or product-based environments preferred

Good to Have

• Exposure to Agile tools (Jira, Confluence)
• Experience with product analytics tools (Mixpanel, Amplitude)
• Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
• Exposure to accessibility and inclusive product design

We are a PVC Profiles Manufacturing firm based in Vasai . We are manufacturers of P.V.C. Pipe with IS-9537 (Part III), Casing-n-capping & P.V.C. Profile from 1988. This background helps us in creating quality plastic products for a wide range of industrial, commercial as well as consumer applications.  We are one of the leading manufacturers of P.V.C. Profile. We stress on durability, strength to weight ratio and good finish to our products. The Company is consistently operating with the customer perspective in mind and customer – Company Relationship, Quality and Innovation

Job Profile

Job Info Looking for Field Sales Executive who will attend to the given Leads and convert them into sales as well as market our Products offering to Real Estate Builders & Construction Companies.

Requirements:

 Bachelors Degree In Commerce

 Willing to travel for Field Work

 Fluency in Verbal and Written English & Hindi

 Experience of 1-4 Years B2B Sales and Marketing [Preferred]

 Good Interpersonal Skills & a flair for Sales

Job Description

 Identify new opportunities and leads through Personal Contacts and follow-up with the prospects in a timely and systematic manner

 From Initial Enquiry – Quotation & Negotiation – Material Delivery – On-site execution & Final Payment Follow up => All shall be in Employee scope of Work

 Co-ordinate with the office and act as an intermediary between Client and Office

 Build deep and active relationships with key decision-makers at the customer level.

 This position requires the ability to act independently and to take initiative with supervision from manager

 Target Audience – Real Estate Builders & Construction Companies

 Field Work full time required

Working Days -Time

Timings: 09:30 AM to 6:30 PM - Mon to Sat Place of... More

Recruiter Instructions

Complete Address

Fixed Salary = Rs. 20,000 - Rs. 30,000

[+] Conveyance

[+] Commission Incentive - Approx Rs. 15,000 - Rs. 20,000 per month based on current employees

Benefits: Company Cell Phone, Bonus, PF / ESIC, Incentives on New Sales, Travel Reimbursements

Generate Notes :-

- Kindly don't send any freshers

- Have all prospect read through the JD

- Ensure the candidates call & confirm before showing up for the interview

- Prospects should have some sort of proof of previous employment either verified by you or us at the time of interview

Ghatkopar East, Mumbai 400077

https://goo.gl/maps/xY76qjTrVGuKqaYY7

• Developing user interface components and implementing them following well known Reactjs workflows such as Flux and Redux
• Translating designs and wireframes into high quality components.
• Should strong Component based programming and Concepts like Life Cycle Hooks and Communications.
• Ensuring that all components and the overall application are robust and easy to maintain
• Coordinate with the rest of the team working on different layers of the infrastructure
• Should have capabilities to judge or choosing the right/suitable plugin for application requirements
• Should have knowledge of application build generation and optimizations.

Technical Experience:

• Should be strong in Development Life Cycles like Agile
• Should be strong Javascript Core (Core Concepts, Design Patterns, etc)
• Should be strong in Angular and ReactJS Concepts
• Strong proficiency in JavaScript including DOM manipulation and the JavaScript object model Thorough understanding of Reactjs and its core principles
• Should be strong at least one javascript testing framework like Jasmine

,Enzyme

Required Skills:

• Bachelors/Masters in Computer Science with relevant industry experience
• At Least 7 years of Front end frameworks with at least 4 years on React
• Must be working on ReactJS project as on date.
• Experience in developing responsive Web Application Development
• Experience building reusable UI elements including trading grids, dialogs, and screen navigation widgets
• Expert level Programming experience in HTML 5, CSS 3, JavaScript, Typescript, Angular and React JS
• Experience with AWS, developing and deploying application to cloud environment
• Experience in using the popular UI Frameworks, Libraries or Plugins
• Experience in Writing Test Cases and Generating Test & Coverage reports
• Experience with Git, Java, Maven, SQL, Jira and or Hudson/Jenkins

Job Description - Architect :

Role:

• Understand complex business problems and implement product features that are secure, scalable, robust, and easy to implement and maintain.
• Take full ownership of product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Plan and identify solutions and risks proactively
• Own delivery of assigned work in terms of committed date, scope, and quality
• Remain at the cutting edge of technology trends and use them to solve emerging problems
• Identifying and leading technical initiatives independently towards planned outcomes

Job Requirement:          

• Strong experience in developing enterprise web applications.
• Expertise in the Microsoft technology stack (http://asp.net/">ASP.NET MVC 3.5 / 4.0 / 4.5, Web API, SQL Server).
• Good knowledge of Client-side scripting – JavaScript and JQuery, Kendo.
• Knowledge of design patterns is required
• Ability to negotiate technical requirements with global customers
• Ability to communicate with technical experts as well as functional teams
• Demonstrated experience with non-functional requirements like performance, scalability, and security
• Demonstrate Subject Matter Expertise and ownership in the assigned technical area
• Demonstrate experience in mentoring technical teams
• Ability to own solutions for design and architecture
• Experience in Product Engineering is desirable.
• Experience in enterprise software development is desirable

Summary of this position

We are actively looking for individuals with high energy to actively drive the sales efforts for the automation services (RPA and AI) in our focus regions (the US, Australia, and India). The business development executive will be responsible for building the pipeline within the target verticals (Financial services). This position requires candidates to have strong communication skills, a self-motivated approach, and results-driven.

The position will report directly to the Head or Operations and has the potential to grow and establish into lead roles.

What we are looking for,

• Coordinate with the marketing team in running targeted campaigns through multiple channels and drive traffic for potential prospecting
• Actively connect with the identified leads through emails and calls as appropriate within your market or geographic area to build and establish the initial connection by scheduling a meeting for the solution team to connect and explore opportunities for automation.
• Ensure a healthy and robust pipeline of opportunities. Connect with potential prospects periodically to nurture and mature the relationship towards a successful deal closure.
• Identify potential clients, and the decision-makers within the client organization.
• Research and build relationships with prospects and existing clients for referrals and new opportunities.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Through regular competitive analysis identify and develop unique selling propositions to position and differentiate.
• Forecast sales targets and ensure they are met.

​We expect the candidate to have,

• Bachelors or Masters Degree. This is a mandatory requirement.
• Excellent communication skills. This is a mandatory requirement.
• Minimal of 2 to 3 years of experience in sales and marketing, preferably for US and Australia markets.
• Preferably good experience in promoting and selling software products and services.

Employment type

This is a Full-time position with added benefits – Provident Fund (PF), Paid Time Off (PTO) and Health Insurance

Where would they be working

Office location is Coimbatore, India. Currently we are open for candidates working remotely but by June of 2022, we will need you to work from our office location.

The Opportunity

We are looking for a senior consultant to drive Sattva's digitisation initiatives. Our rapid growth in the last year has underscored the importance of technology-driven solutions to manage business processes at scale. To define and drive this vision, we are looking for an energetic individual with a passion to solve complex business problems using technology. This is a unique opportunity to drive digital transformation and shape the IT strategy of a rapidly growing organisation.

The role reports to the CTO, and involves interfacing with all Business Units and Horizontals within Sattva to manage the implementation and rollout of digital solutions for internal business processes.

Responsibilities

• Interface with Business Units in Sattva to understand their digitisation needs
• Map identified needs to existing or new SaaS solutions
• Drive end-to-end implementation and rollout of solutions within the Business Units
• Engage with Business Units post-implementation and ensure successful adoption of deployed solution
• Collaborate with PMO and Finance for planning, budgeting and tracking of implementation/subscription costs
• Collaborate with key stakeholders to define a digital transformation roadmap for internal business processes
• Evaluate new solutions and interface with SaaS vendors where needed

Ideal Candidate Profile

• 6+ years of overall work experience, with 2+ years in managing SaaS solution implementation in a small/mid-size organisation (50 to 500 users)
• Conversant with best-of-breed SaaS solutions for the SME segment
• Proven ability to translate complex business requirements to an integrated solution landscape
• Strong program management, stakeholder management, and communication skills
• High degree of customer-focus