Head UX

About BharatGo: BharatGo is on a mission to revolutionize how businesses across India go digital. We are a fast-growing, innovative SaaS platform focused on solving the biggest challenges in the retail and e-commerce space. By empowering small businesses, entrepreneurs, and D2C brands to effortlessly create their own online presence, we aim to shape the future of digital commerce in India. With cutting-edge technology and a customer-first approach, we are building the future of business digitization.

For more details, visit our website: www.bharatgo.com  

Key Responsibilities:

• Social Media Management: Manage and oversee all social media accounts of BharatGo including Facebook, Instagram, LinkedIn, Twitter, and other relevant platforms.

• Content Creation: Design engaging posts, create reels, videos, and write effective and impactful headings and post copies.

• Graphic Design & Video Editing: Utilize graphic design and video editing skills to create visually appealing and engaging content.

• Copywriting: Craft compelling and engaging post copies and headlines that resonate with our audience.

• Hashtag Strategy: Develop and implement an effective hashtag strategy to improve post visibility and reach.

• SEO & Keywords: Utilize keywords to improve organic reach and ensure content is optimized for search engines.

• Performance Analysis: Monitor, review, and analyze the performance of social media posts, and make data-driven decisions to improve engagement and reach.

• Ad Management: Place paid ads on social media, manage ad accounts, schedule posts, and optimize campaigns for better performance.

• Engagement: Actively engage with our audience by responding to comments, messages, and mentions in a timely and professional manner.

• Strategy Development: Develop and execute a comprehensive social media strategy to increase reach, followers, coverage, engagement, and build a strong online presence.

• Creativity & Innovation: Continuously explore new trends, tools, and techniques to enhance our social media presence.

• Collaboration: Work closely with the marketing team to align social media activities with overall marketing goals.

Requirements:

•    Skills:

o  Strong graphic design and video editing skills.

o  Excellent written and verbal communication skills in English, Hindi, and Marathi.

o  Creative thinking and attention to detail.

o  Proficiency in using social media management tools.

o  Ability to analyze data and make data-driven decisions.

o  Strong understanding of social media algorithms and trends.

o  Knowledge of SEO and keyword optimization.

•    Attributes:

o  Highly energetic and proactive.

o  Result-oriented with a strong focus on achieving targets.

o  Smart thinker with the ability to learn and adapt quickly.

o  Excellent time management and organizational skills.

Education:

•  Any educational background is acceptable, but relevant hands-on experience in social media management is required.

Other Details: 

•  Job Type: Full-time Internship (In-Office) 

•  Job Duration: 6 months 

•  Location: MIT TBI, D Building, MIT WPU, Kothrud, Pune 

•  Office timing: Monday to Saturday 10:00 am to 7:00 pm 

Additional Information:

•  This is a full-time, in-office role. Remote work or part-time options are not available.

•  This is an unpaid role, ideal for passionate individuals who value learning and are focused on building a long-term, successful career. If you're driven, curious, and excited to be part of a growing startup, we’d love to hear from you!

Qualifications:

A Bachelor’s degree in Computer Science (or equivalent experience)

Job Role:

• Experience building and maintaining code for:
• iOS platform (Xcode, Swift, Objective C, Swift UI is a plus)
• Hands-on experience with modern technologies.
• Excellent Swift programming skills
• Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)
• Passion for usability, simplicity and consistency in software development.
• Excellent communication and collaborative skills.
• Exposure to Agile methodologies
• Bonus points for knowledge of Android platforms, hybrid platforms(React native, Flutter).

Profile summary:

‘Product Manager -1’ is to be an innovative and self-motivated product management professional who is to be responsible for enabling a seamless end-to-end experience, for our products, solutions, and services, across the various stages of a customer journey; and will influence future product feature-sets, with a continual strive for meeting marketplace requisites and to eliminate customer pain points. This role will work collaboratively with product management, UI/UX, operations, engineering, architecture, customer success, and other teams across the organization to identify, prioritize, design and deliver superior user experiences. The person in this role will be influencing the products roadmap, while leveraging customer insights, market dynamics, and technology trends, to drive a positively differentiated customer service/user experience, and to turn that knowledge into innovative and easy to-use products/features/ solutions.

‘Product Manager -1’ is to combine business knowledge, technical expertise, and creativity, to actualize use cases for maximizing the potential of our products, solutions, and services,  with ownership for discovering new products/improvements, revenue opportunities, and customer requirements, and for managing overall UX product experience. The individual in the role will be mapping the capabilities of technology solutions for marketplace positioning and for delivery of a customer oriented messaging, in terms of technologies, capabilities, and functionalities; articulate value propositions, and superior differentiators; and will support building marketing collaterals, conducts knowledge transfer and training for the customer facing workforce for functional expertise.  

Role & Responsibilities:

This position requires a combination of strong technical acumen and product management skills, with knowledge about the competitive landscape, and deep understanding of buyer personas; working collaboratively across the organisation to ensure revenue and client satisfaction goals are met. The role responsibilities include, but not limited to:

• Develop deep understanding for our suite of products/solutions/services; and support evolution of the company's vision, strategy and product roadmap, securing leadership buy-in and support;
• Perform research and analyses that enables informed decision making on issues such as cost, utility, and timelines for products; and support creating user flows, wireframes, and prototypes
• Analyse, and map, the products/solutions/services, to customer requirements, and for newer use cases, and support discernments to highlight value propositions and differentiations for successes in marketplace
• Support customer acquisition efforts for strategizing and preparing responses to request for proposals, with right-fit solutioning, accentuating strengths and uniqueness, and drive regular awareness campaigns, as needed from time-to-time
• Drive product functional, and use case, documentation efforts; maintain indexed knowledge repositories for easy access for future references and ease of retrieval
• Identify opportunities and support signed off product ideas into actionable concepts, timelines, and projects that align to the overall product strategy
• Collaborate closely with customer facing teams understand client needs and ensure optimal go to market and acceptance of new and enhanced user functionality; and support customer acquisition and retention strategies
• Support to identify target client segments and markets, evaluate market trends and competition strategies to inform recommendations on product pricing and positioning;
• Perform tracking and monitoring the commercial success of products relative to business case/plan expectations and take remedial action if not meeting expectations
• Drive positively impactful user experience for our various products/solutions/services; understand the user's needs (both spoken & tacit) and identify current gaps, while ensuring that users and data are at the heart of decision making
• If needed, interface with external partners/aggregators/integrators/government bodies/financial institutions in order to get clarity on the path forward & collaborate with engineering, project management, to accelerate deliveries Input to and align with the UX strategy, including industry trends, best practices and standards, feasibility, innovation and ideation
• Participate in any other Product Management and UX team initiatives as required

General Requirements:

• B-Tech in computer science, or equivalent. Post-graduation in management, marketing, or product management, preferable. Additional certification in product management, business analytics, desirable
• Typically, 7 to 10 years’ experience in a dynamic product management and/or software requirements gathering role, in banking/FinTech areas,
• Demonstrable track record of successfully taking products to market, ideally a consumer facing product of significant scale, with successful delivering finely-tuned product marketing strategies
• Exceptional writing and editing skills combined with strong presentation and public speaking
• Strong interpersonal skills and a knack for productive collaboration across varying departments
• Experience with UI/UX design software and wireframe tools, and ability to Illustrate design ideas using storyboards, process flows and functional diagrams
• Detail-oriented and data-driven and well organized; and possess an encouraging, can-do attitude
• Proven problem solver, with ability to analyse market requirements and bridge communication between technology/engineering and marketing/sales teams
• Self-motivated, self-sufficient, effective, versatile and action-oriented
• Proven creative thinker with ability to work strategically and collaboratively across departments

About Mobileware:

An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India. Over the years, we @ Mobileware have made a “Digital” difference to all types of banks viz. PSUs, Cooperative and Urban & Rural banks. To know more about us, you can view our website at http://www.mobilewaretech.com">www.mobilewaretech.com.

Responsibilities:

- Integration of user-facing elements developed by front-end developers with server-side logic.

- Writing reusable, testable, and efficient code.

- Design and implementation of low-latency, high-availability, and performant applications.

- Implementation of security and data protection.

- Integration of data storage solutions {mysql, redis}.

- Understanding the requirements and planning the implementation accordingly.

- Good interaction with the team. Good debugging skills.

Skills:

- Strong proficiency with JavaScript {optimized code}.

- Knowledge of Node.js and frameworks available for it {sequelize}.

- Understanding the nature of asynchronous programming and its quirks and workarounds.

- Optimization in terms of memory and time.

- Good understanding of server-side templating languages.

- Basic understanding of front-end technologies, such as HTML5, and CSS3.

- Understanding accessibility and security compliance.

- User authentication and authorization between multiple systems, servers, and environments.

- Integration of multiple data sources and databases into one system.

- Understanding fundamental design principles behind a scalable application.

- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.

- Creating database schemas that represent and support business processes.

- Implementing automated testing platforms and unit tests.

- Proficient understanding of code versioning tools, such as Git.

We are looking for a Full Stack Developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. Should be familiar with Agile methodologies.

Participating in the design and creation of scalable software Writing clean, functional code on the front- and back-end Testing and fixing bugs or other coding issues Work with development teams and product managers to ideate software solutions Design client-side and server-side architecture Build the front-end of applications through appealing visual design Develop and manage well-functioning databases and applications Write effective APIs Test software to ensure responsiveness and efficiency Troubleshoot, debug and upgrade software Create security and data protection settings Build features and applications with a mobile responsive design Write technical documentation Work with data scientists and analysts to improve software

Proven experience as a Full Stack Developer or similar role Experience developing desktop and mobile applications Familiarity with common stacks Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js) Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design Excellent communication and teamwork skills Great attention to detail Organizational skills An analytical mind

B.E/B.Tech/MCA/MCS/BCS

1. CSS frameworks - bootstrap, Material JS, etc
2. Javascript, Jquery,
3. HTML, HTML5
4. Wordpress
5. Elementor