Branch Manager

Work with Consultants, Architects, Developers and Quality Leads to create test plans,

test cases, and test scripts for Salesforce projects in line with the best practices and

strategic platform direction.

• Analyse the requirement and the design documents to understand the functionality

of the solution and the problem statement

• Understand the business needs and technology capabilities

• Collaborate with clients to understand their quality assurance needs and provide

consulting services accordingly

• Defining and implementing effective testing strategies and methodologies for

Salesforce projects

• Proactively seek opportunities for process improvement: identify and resolve process

bottlenecks, data issues to help improve operational efficiency

• Conduct component level testing, performance testing, regression testing, sanity

testing, participate in System Integration Testing (SIT) & User Acceptance testing

(UAT)

• Creating and maintaining comprehensive documentation of test cases, test results

and any other relevant testing artifacts

• Identify, report, and manage defects using tools such as Jira and work with the

development team to ensure timely resolution

• Conduct root cause analysis and provide recommendations for resolving complex

defects and issues

• Report progress/issues to Project Lead/Manager regularly ensuring project TAT is met

• Provide high level estimates for testing requirements whenever needed and provide

periodic project updates to the project team members

• Conduct in-depth analysis of testing processes and recommend improvements to

optimize quality assurance activities

• Conduct quality assessments and audits to identify gaps and areas for improvement

in testing process

• Work closely with the team members to provide them with required mentoring and

support

Candidate Profile:

• 3+ years of hands-on experience in Salesforce Sales Cloud, Service Cloud & Lightning

• Proven experience of Quality Assurance Testing for Salesforce core and system

integration

• Strong experience and knowledge of Salesforce configuration and standard Salesforce

functionalities

• Hands on knowledge of JIRA is must. Knowledge of testing tool like TestRail, Zephyr is

a plus

• Current knowledge of testing solutions using Lightning and LWC

• Basic idea about Apex, VF and Java script would be an added advantage

• Strong problem-solving skills and communication skills

• Strong leadership skills to lead, mentor and motivate the QA team

• Ability to explore new tools, techniques, and approaches to enhance quality

assurance

• Salesforce Admin Certification, Salesforce App Builder Certification, ISTBQ Foundation

Certification, OR equivalent

• Engineering graduate/ MCA / MBA or equivalent

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

• Should have excellent knowledge of Swift and Objective C
• Good working knowledge in Cocoa Touch
• Experience with performance and memory tuning with tools
• Experience with memory management & caching mechanisms specific to mobile devices
• Experience with third-party libraries and APIs
• Experience working with Core Data, Realm
• Understanding of the full mobile development life cycle
• Experience in publishing apps to the App Store.
• Code version tool – Git, Bitbucket
• Design Pattern - MVC and MVVM, MVP

About Us:

Skillslash is an e-learning platform offering Data Science, artificial intelligence, machine learning and many more courses online. We work with the aim to provide a quality education that is feasible and can be easily accessed. The team at Skillslash work towards the goal of ensuring world-class training. And, we would love to have you on board to help people accelerate their careers.

The ideal candidate will be responsible for finding and identifying leads through a variety of sources. Once leads are identified, this candidate will reach out and meet with the business decision-makers to better understand their business needs and how our product could help them.

Note: Apply only if you are interested in sales

Experience: 6 month - 1 year

Location: HSR Layout Sector 6, Bangalore

Immediate Joining

What we are looking for:

• Understand Customer profiles & learning problems to explain the implications of ineffective learning methods and create a need for the course offerings through a structured Counseling Session with the working professionals and students.
• Handle Objections and Price Negotiation to generate Sales Revenue
• Learn/ Upgrade one’s own Product Knowledge, Sales Skills, and market understanding to achieve and exceed growing Sales target(s).
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Looking after the entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrolment in the program.
• Document all pertinent customer information and conversations into the CRM system
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based.

Expectations from you:

You will begin as an individual contributor, working in a team of go-getters to help spread the Skillslash way of Learning. You would be showcasing the unique features of Skillslash to customers in personalized sessions and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

• Having a keen interest and deep understanding of the education sector.
• Interested in mentoring and guiding customers.
• Having a knack for sales
• Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2023)

· English Proficiency should be at the Professional level (mandatory)

· Excellent verbal and written communication skills.

· A passion for growth with huge potential.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Please find the job details below

Experience: 4.1-7 years

Must Have: React, Docker, Cache

 REQUIREMENTS:

• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques
• understanding of different components such as web server, storages, integrations
• should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

  RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Looking for folks with a hacker's mindset

We’re seeking a talented developer to help build our platform from the ground up. As a critical member of a dynamic and highly-motivated team, you will have to perform  a full stack developers role. And will be responsible for designing & coding new functionality from scratch and maintaining or enhancing the current functionality.

Must haves

• Clear communication skills and a strong customer first attitude
• PHP expert with live project implementations in Laravel framework with MySQL database
• Write clean and well-designed & scalable code
• Maniacal about creating flawless & defect-free delivery
• Troubleshoot, test and maintain the core product code and databases. Refactor or optimize existing code & database where needed
• Maintain a positive and healthy work environment within the team and have fun while doing it
• Contribute in all phases of the development lifecycle right from requirements through till deployment
• Ability to learn and implement automated test tools

Roles and responsibilities:-

Risurge is looking for an experienced and motivated Senior Full Stack professional to be an integral part of its Apps team. The Apps team is an essential part of the Technology team at Risurge and works on solving technical challenges related to processing, visualization and presentation of continually scaling data in an easily accessible manner on the Risurge platform. 

You will need to have hands-on experience in the latest technologies and skills like ReactJS, NodeJS, ExpressJS, PostgreSQL, Webpack, REST API etc. This role is ideal for you if you have a background in Full Stack development and are looking for the next level of career growth in a fast paced, learning based and merit driven work environment.

What we are looking for:

-Strong coding and design skills

• Good command over Data Structures & Algorithms
• The ability to produce bug-free and production grade code
• Skills we consider: React.JS, D3.Js, Node.js, Express.JS, webpack. Bootstrap, Material UI, PostgreSQL, Redis, ELK, Ansible, AWS, Docker

Key Deliverables:-

• Develop very high sense of ownership, the zeal to build scalable applications
• Develop a deep understanding of the start-up ecosystem
• Work with a performance oriented team driven by ownership and open to experiments
• Build customer facing technology product for global customers
• Design and develop end to end applications with very high quality

What we have to offer:-

• Work with a performance oriented team driven by ownership and open to experiments.
• Learn to design systems for high accuracy, efficiency and scalability.
• No strict deadlines, focus on delivering quality work.
• Meritocracy driven, candid culture. No politics.
• Very high visibility regarding which startups and markets are exciting globally.