UI/UX Designer - Wireframe

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

We're hiring an HR professional with 4+ years blending generalist duties and recruitment expertise. If you excel in employee relations, compliance, and full-cycle hiring, apply now!

Should have worked in Founder's Office OR start up's

HR Generalist/Recruiter role supporting talent acquisition, onboarding, policy enforcement, and employee engagement in a dynamic team.

Key Requirements

4+ years in HR: generalist experience (payroll, benefits, compliance, performance management) + hands-on recruitment (sourcing, interviewing, ATS management).

Strong communication for stakeholder collaboration and candidate experience.

Opportunity to work with a funded, high-growth organization

High visibility role with leadership interaction

Collaborative culture and career growth opportunities

Job Title – Client Servicing- AOR

Location – Mumbai, Andheri

Who are we looking for:

Ideally, we don’t like Designations but for the record, we are looking for Manager- AOR Sales

What you will bring to us:

● Hard Working and Smart Working, Must be an Active Listener (to understand clients brief)

● One who has an exposure to any of the BIG AOR agency (Group M, IPG, Omnicom, Dentsu etc) and understands its protocols.

● Extremely Prompt and 100% alert on activities required by AOR agencies

● One must have patience and persistence and does not take no for an answer.

● An extrovert person who will penetrate and networking in the market and create a long-term associate

● High Proficiency in communication skills and necessary software tools and social engagement sites

● Should be solution oriented to think outside the box to meet client needs in innovative ways.

● Must be a Problem-Solver, Multitasker and Time manager to identify urgent tasks and manage time effectively to meet deadlines.

● Excellent negotiator and a good Number Cruncher

● 3 years + experience in client servicing

What process will you own and do:

● Must have influence and connections in AOR

● Building up relationships with Buyers, Planners, Client Servicing Teams in the AOR Agencies

● Ensure there is constant engagement with the AOR agencies

● Establish and Maintain Strong, long – lasting relationships with AORs.

● Identifying the upcoming brand campaigns

● Research about the brands active in media and identify the route Agency

● Coordinate with Direct Demand Generation team and get the list of the interested Brands

● Research Client Problems and Resolve using our Media Solutions

● Proactive ideas to be created using our Media for AOR agency clients

● Understand the requirement and pitch the respective agency about the interested brand

● Coordination between the internal team for client satisfaction.

● Develop and implement effective sales strategies to meet and exceed revenue targets.

● Ensuring our Media is part of every upcoming Media Budget of the Agency

● Ensuring all PO’s, Documentation, outstanding payments are always on track

● Managing relationships at all levels of decision-making positions at the Clients end.

● Understand client’s business goal, challenges, and needs.

● Develop and implement strategies to retain clients and encourage repeat business.

Qualification:

“Your Degree is Just a Piece of Paper until it can be applied to deliver results” Graduates/ Post Graduates in any stream of Business Studies (but do read the quote above)

Culture u can bring in and we mean it:

● Enthusiastic and high desire to grow and learn.

● Customer obsessed and highly accountable & responsible.

● Strong team player with a passion for innovation.

● Exhibit a strong sense of ownership and a commitment to delivering excellence in all aspects of Life

● Dedication, Positivity and Collaboration should be ones Mantra of Life

We’re not the best fit for you if:

● You are satisfied with where you are in life and do not want to push to learn/grow further.

● You believe that the best products are built by following your instincts instead of listening to users.

● You are more concerned about short-term payoffs than long-term gains.

● You are fundamentally risk averse.

● You are unable to Multitask You are working just for your own personal growth and not organization's goals 

If interested apply through link :  https://tiny.cc/NGtalent 

Primary Responsibilities:

• Work in alignment with the strategic goals, vision, and mission of the company.

Market Development:

• Market mapping and identification of potential industries and companies.

• Understand and document customer product requirements

Sales Process Management:

• Conduct market visits to generate new enquiries.

• Generate and track enquiries effectively.

• Prepare quotations and follow up for approvals.

• Maintain accurate records of customer interactions.

• Review customer orders thoroughly before processing.

Commercial Documentation:

• Maintain and track all quotations.

• Prepare and update costing sheets for each enquiry.

Factory Coordination:

• Track customer orders through production to dispatch.

• Ensure timely deliveries in coordination with the factory and logistics team.

Customer Relationship Management:

• Address and track customer complaints until resolution.

• Ensure all customer documentation is complete and closed on time.

• Maintain structured reporting systems for:

• Customer follow-ups

• Sales performance

• Revenue tracking

Revenue & Collection Targets:

• Achieve total revenue targets as set by management.

• Meet machine-wise revenue targets.

• Ensure timely collection of payments and outstanding dues. 

Additional Responsibilities:

• Carry out any other tasks assigned by management from time to time based on business requirements.

If Anyone interested applied through link:- https://tiny.cc/NGtalent 

Job Title: Telesales / Telecaller

Location: Thane

Company: WatchYourHealth.com India Pvt. Ltd.

Job Summary:

We are hiring enthusiastic Telesales Executives / Telecallers who are fluent in English, Marathi, and Hindi. The role involves making outbound calls to customers, explaining products and services, and closing sales.

Key Responsibilities:

Make outbound calls to potential and existing customers.

Explain our healthcare products and services in a clear and convincing manner.

Maintain records of conversations and update CRM systems.

Follow up on leads and achieve daily/weekly/monthly sales targets.

Handle queries and resolve issues with a customer-first approach.

Requirements:

Fluent in English, Hindi, and Marathi.

Good communication and persuasive skills.

Minimum 12th Pass / Graduate (any stream).

Prior telesales or customer service experience preferred but not mandatory.

Salary Offered: ₹11,000 – ₹14,000 per month

Additional Benefits: PF + Incentives

How to Apply: WhatsApp HR Sukanya Tambe

Hi All

Position - IT Executive

Exp - 6+

Location: - Ansari Road , Daryaganj – 110002

Shift - 7:30 AM to 4:30 PM (Monday to Saturday)

Responsibilities:

• Managing all Network equipment and ensuring uptime

• Attend the Incident Management calls.

• Create diagrams as per the requirements concerning processes and locations.

Must have Broking company experience

Required Skills:

• Switching

• Routing

• Security Management

• Hardware Networking

• Firewall

• Software Installation

• System Administration

• Desktop Support

Company Profile:

A global industry leader in the manufacturing industry for over 90 years, we are dedicated to keeping the world in motion across a diverse range of sectors, from conveyor systems to container cranes. Our cutting-edge drive technology is a cornerstone of modern mechanical and plant engineering, and we continue to shape the trajectory of this field both now and in the future.

Key Facts:

The workforce of over 21,000 worldwide, including 900 engineers and 600 researchers, as well as a significant number of trainees and development professionals. Achieved sales totalling 4.2 billion Euros, reflecting our substantial impact on the industry. Our commitment extends beyond business, as we actively prioritise inclusion, diversity, fair partnerships, and responsible resource utilization. With a presence in 54 countries, we maintain 17 production facilities and 88 Drive Technology Centers across five continents, ensuring rapid response, short delivery times, and personalized on-site assistance to our customers.

Responsibilities:

• Conduct on-site service visits for the commissioning of inverters.
• Provide online service support to customers and branch engineers via telephonic conversations for electronics service and commissioning.
• Perform on-site service for SEW's electronics products, effectively diagnosing and resolving issues.
• Maintain thorough service documentation for all conducted services.
• Act as the primary contact for Germany, providing application and technical support for electronics products in collaboration with the Manager of D&A.
• Contribute to application engineering by developing new applications for complete drive management, in coordination with the Manager of D&A.
• Assist the repair department in critical or crisis situations.
• Offer technical support for switching cabinets through local vendors as per customer requirements.
• Ensure the maintenance and proper functioning of the Service centre, tools, equipment, and timely calibration.
• Provide training on service and application development for both customers and SEW employees.
• Maintain the Quality Manual System.

Authorities:

• Plan and execute Electronics Service Jobs on-site based on priority, jointly with the Manager of D&A.
• Make decisions regarding component replacement during job execution, in collaboration with the Manager of D&A.
• Possess authority to certify warranty cases on-site or in-house, working jointly with the Manager of D&A.

Dimensions:

• Handle approximately 40 service jobs per year.
• Contribute to the execution of 8 to 10 new application projects annually.

Profile:

• Education: Bachelor's degree in Electrical / Electronics from a recognized institute.
• Experience: Minimum 2-3 years in Drives & Automation.
• Skills: Proficient in servicing or maintaining drives and automation products. Good communication skills would be an added advantage.

What We Offer:

• An open and transparent working culture with clearly defined job responsibilities.
• Opportunities for outstanding employee development through structured training and mentoring.
• Personalized training and support from experienced managers and colleagues.
• State-of-the-art facilities and working conditions, utilising cutting-edge technology.
• A responsible organization committed to energy efficiency, social responsibility, and environmental protection.