Key Account Manager

Team Leads Interior Design

• Experience: 10+ years
• Location: Ahmedabad(Sanand)
• CTC:Up to 80 k/ month
• Mon to Saturday
• Work from Office
• Degree of interior design is compulsory

Requirements and Skills

· A bachelor's or master's degree in Interior Designing is typically required.

· A minimum of 8 to 10 years of professional experience in Interior Designing, with demonstrated leadership skills and project coordination experience.

· Proficiency in Interior Designing software and tools.

· IIID association will be plus.

· Strong design creativity, attention to detail, and the ability to provide design guidance and feedback.

· Project management experience, including scheduling, budgeting, and resource allocation.

· Effective communication and interpersonal skills to collaborate with team members, clients, and stakeholders.

· Knowledge of Interior Designing principles, building systems, construction methods, and industry regulations.

At least 4 years' experience as a Node.js developer.

Experience in Microservices

Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Mandatory experience in Postgres and MySql.

Knowledge of front-end technologies such as HTML5 and CSS3.

Superb interpersonal, communication, and collaboration skills.

Exceptional analytical and problem-solving aptitude.

• Leading the engineering team  and federated suites.
• Helping define Technical Roadmap and own the entire product delivery end to end.
• Working very closely with various business stakeholders to drive the execution of multiple business plans and technologies for the team.
• Improving, optimizing and identifying opportunities for efficient software development processes.
• Hiring, Developing and Retaining a strong team of engineers.

• 7-9 years of experience with Java development, Spring Boot. Minimum 5+ years of managing high performance development team(s).
• Strong knowledge of REST and micro services based design.
• Experience across the product development SDLC with solving customer problem approaches.
• Prior product engineering leadership in Identity and Access Management solutions is a big plus.

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

Perks and Benefits

• Get to work with a highly passionate team of engineers.
• Open and embracing the culture for the latest hot technologies.
• A high level of freedom, experimentation and responsibility.
• Insurance and Snacks
• Performance Benefits

• Experience in developing large scale, highly available, complex front-end development using JavaScript, React.js and ReactNative.
• Strong knowledge in both web and mobile application development.
• Knowledge, skills, and experience to write detailed design documentation, and functional specifications for application development.
• Write well designed, efficient, reusable, and reliable code.
• Experience with popular React.js workflows (such as Flux or Redux).
• Work with other senior Developers to resolve/debug program errors.
• Knowledge and ability to apply OOD (Java, HTML, XML, Java Script, and Patterns) and impact to the application development process.
• Knowledge of Agile development methodologies (preferably Scrum).
• Knowledge of database design and data structure libraries,(e.g., Immutable.js).
• Developing new user-facing features using React.js.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design development and deployment.
• Experience with data structure libraries,(e.g, Immutable.js).
• Contributing to team meetings, troubleshooting development.
• Good understanding of HTML CSS and front-end design technologies.

• Ability to establish and maintain effective working relationships, supporting company leadership and other team members.
• Ability to manage multiple and changing priorities/tasks.
• Must like to continuously improve code, product and process.
• Must work with a strong professional and ownership mindset.
• Strong working experience in JavaScript, ReactNative and ReactJs is required.
• In-depth understanding of Javascript, the DOM, and relevant concepts.
• Proficiency in Typescript.
• Should have hands-on experience with testing libraries like jest & enzyme.
• Must be strong in logic and coding abilities.
• Strong analytical and problem-solving skills.
• Must be passionate and self-motivated.
• Excellent team player and good communication skills.