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- Must be Commerce Graduate
- Should have completed graduation from regular college
- Freshers can apply
- To oversee the planning, tracking, and execution of day-to-day activities within our projects and operations.
Job Description: Customer Success Manager- APAC
Role Details
Position: Customer Success Manger
Location: Bangalore
Shift timings : 10am- 7pm IST
About SCRUT Automation
Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.
Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.
Overview of the Job Profile
Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.
Responsibilities
● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.
● Onboard customers with Integration support and drive adoption of the product.
● Represent the voice of the customer and influence the product development roadmap.
● Empathise with every aspect of the customer experience, putting customer's needs first.
● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.
● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.
● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).
Requirements
● Bachelor's degree in Business, Operations Management or a related field.
● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.
● Have experience in the cybersecurity or compliance industry.
● Have clear and thoughtful communication skills, with a strong critical thinking ability.
● Problem-solving ability and customer-centric outlook.
● Be comfortable with talking through technical concepts with a technical audience.
● Have a keen ability to multitask.
● Have an outstanding work ethic and know when/how to ask for help when you need it.
Why should this job excite you?
● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.
● A high-performing action-oriented team.
● Immense exposure to the founders and the leadership.
● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.
● The competitive compensation package, benefits, and employee-friendly work culture.
Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.
We are hiring for Performance Marketing Analysts, Consultants and Managers with hands-on experience on Blinkit, Swiggy, Zepto, Amazon, Flipkart and other e-commerce/ quick commerce performance marketing for our client. She/He should have a good understanding of linking category and platform insights to performance marketing actions. The role will be very hands-on and will involve full ownership of execution of campaigns (including keyword harvesting, bid changes, report creation) using our automation tool.
Qualifications
● 1-5 years of experience in e-commerce performance marketing - esp Amazon, Flipkart, Blinkit etc
● Experience in executing and optimizing performance marketing campaigns
● Proficiency in using marketing analytics tools and platforms
● Ability to analyze data and provide actionable insights for performance improvement
● Excellent communication and collaboration skills
● Demonstrated ability to work in a fast-paced and dynamic environment
● Bachelor's degree in Marketing, Business, or a related field
Role- Recruiter
Location: Remote (Candidates from Indore Location are preferred)
Experience Required - 3 to 4 Years
Immediate joiners are preferred.
We are seeking a driven and experienced Senior Technical Recruiter with 3 to 4 years of experience in staff augmentation. In this role, you will be responsible for sourcing, screening, and placing top IT talent for short-term and long-term contractual positions. You will also manage relationships with staffing vendors and internal teams to ensure successful placements for clients.
Key Responsibilities:
Full Recruitment Cycle: Manage the complete recruitment process for staff augmentation roles, including contract, contract-to-hire, and direct placement positions.
Sourcing Techniques: Leverage a variety of sourcing methods (job boards, social media, networking) to attract qualified IT professionals for staff augmentation roles.
Vendor Management: Build and maintain strong relationships with staffing vendors to ensure access to a diverse pool of candidates and meet client hiring demands.
Screening & Interviews: Conduct initial screenings, technical assessments, and interviews to evaluate candidates' technical expertise and cultural fit for client requirements.
Offer Extension & Negotiations: Extend offers and negotiate terms with candidates, ensuring alignment with both client expectations and candidate needs.
Onboarding Support: Facilitate the onboarding process for candidates and work closely with clients to ensure smooth transitions for new hires.
Collaboration: Collaborate with internal teams and clients to align recruitment strategies and successfully meet hiring needs.
Qualifications:
Bachelor’s Degree in Human Resources, Business, or a related field.
3 to 4 years of experience in technical recruitment, specifically within staff augmentation and contractual hiring.
Strong understanding of IT roles and technologies relevant to staff augmentation.
Proven experience in vendor management and building strong relationships with staffing partners.
Excellent communication and negotiation skills to engage with both candidates and clients.
Ability to multitask and manage multiple hiring projects for different clients.
Proficiency in recruitment software and tools used in staff augmentation.
If you're passionate about recruiting top IT talent and excited about working in a dynamic, growth-driven environment, we'd love to hear from you!
● Analyzing market and sales information
● Identification of prospective clients.
● Preparing a go to marketing strategy on digital, social media and print media
● Set up a Brand identification strategy and execution plan
● Research competitive products by identifying and evaluating product characteristics,
market share, pricing, and maintaining research databases.
● Tracks product line sales and costs by analyzing data and reviewing the competitors
reach
● Supports sales staff by pre sales tasks, providing sales data, market trends, forecasts,
account analysis, new product information; relaying customer services requests
● Follow up with Clients through the CEO's contacts
● Website maintenance and press releases
● Marketing collateral – creation and maintenance and presentations
● E – campaign coordination
● Setting up tracking systems for marketing campaigns and online activities
● Reporting to management on marketing and sales activities
Requirements
● Strong analytical, organizational, and creative thinking skills.
● Excellent communication, interpersonal, and customer service skills.
● 8- 16 years of experience in Sales and Marketing
● Demonstrate excellent leadership skills.
● Ability to work under pressure.
● Ability to work independently as well as in a team environment.
● Good negotiation and sales skills
Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience, preferably in the Personal Care Category.
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.
Roles and Responsibilities -
- Assist in handling end to end E-commerce for OZiva.
- On-boarding on e-com marketplaces
- Create, manage and optimize product listing on marketplaces.
- Manage inventory, weekly offers/ discounts, promotional strategies, and actionable insights from weekly competition analysis P&L responsibility with ownership to drive key business metrics (Conversion, GMV, ASP, Returns, Cancellations, Margins, etc.) on marketplaces.
- Build and maintain relationships with respective SPOCs at all marketplaces.
- Research and identify new marketplaces.
- P&L responsibility for growing business on all marketplaces.
- Identify product, service, or marketplace issues, and resolve them accordingly
Qualifications -
- 3+ years of successful sales and/or business development experience
- Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach.
- Highly analytical.
- Ability to deal with high work pressure and work in a fast-paced environment.
- Strong team player with proven ability to work harmoniously.
- Strong written and verbal communication skills.
Mobile Application Developer
Cubera is a data company revolutionizing big data analytics and Adtech through data share value principles wherein the users entrust their data to us. We refine the art of understanding, processing, extracting, and evaluating the data that is entrusted to us. We are a gateway for brands to increase their lead efficiency as the world moves towards web3.
The ideal candidate will be responsible for the technical design and implementation of new products and enhancements. They will work in all phases of the development cycle: concept to implementation.
Responsibilities
3+ yrs of experience in Cross Platform React-Native based app development.
Hands-On Experience of Android and IOS Cross Platform Development.
Should be well-versed with Mobile Application Architecture, React/React Native Life Cycle and Redux.
Good Command on Javascript Coding, CSS3 and HTML5 and ES6 Standards.
Basic Understanding of Graphic Design and UX Design.
Good understanding of OOP, design patterns, and industry best practices.
Self-motivated to explore new technologies, applications, and environments.
Hands-on Experience with Node JS and MongoDB is good to have.
Share ownership of the sprint, define task backlog and development process.
Reach out to the open-source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
Leverage native APIs as necessary for deep integrations with both platforms.
Write, document, and maintain code and automated tests to ensure the product is of the highest quality.
Develop and maintain build process with CI/CD tools for automated builds.
Qualifications
Bachelor’s degree or equivalent in Computer Science.
3+ years’ experience in related area.
Experience with iOS and Android platforms.
Job Category: Development
Job Type: Full Time
Job Location: Bangalore
Primary Role
- As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
- This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
- Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.
Main Duties / Responsibilities
- Design & implement high performing T-SQL queries as per the functional specification.
- Create Technical Specification.
- Effective troubleshooting of technical issues and bugs.
- Package deployment and release management.
- Provides technical support to customers.
- Participate in Requirements discussions.
- Must be able to manage timelines and task priorities.
- Attention to detail and maintaining high-quality standards is a must.
TECHNICAL KNOWLEDGE
- Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
- Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
- Experience with usage of indexes and T-SQL performance tuning techniques.
QUALIFICATIONS
- Bachelor’s Degree or an equivalent qualification
1: Min exp of 3-4 years
2: Experience in sales for Software, IT products , demo and closing.
3: Will be responsible for the entire sales funnel: Lead Sourcing>> Closure
4: HubSpot/Marketing Automation knowledge is a plus
5: Excellent Communication: Written & Verbal & Presentation
6: Global Experience Mandatory APAC market
7 International Client handling experience is preferred
8: Candidates with agency background will be preferred
- B.E/M.C. A Or B.C.A Degree in Computer Science, Engineering, MIS, Or Similar Relevant Field
- Strong Knowledge of PHP Web Frameworks E.G Laravel
- Understanding the Fully Synchronous Behaviour Of PHP
- Understanding of MVC Design Patterns
- Basic Understanding of Front-End Technologies, Such as JavaScript, HTML5, And CSS3 - Knowledge of Object-Oriented PHP Programming.
- Strong Knowledge of The Common PHP Or Web Server Exploits and Their Solutions
- Understanding Fundamental Design Principles Behind A Scalable Application.
- Integration of Multiple Data Sources and Databases into One System
- Familiarity With SQL/NoSQL Databases and Their Declarative Query Languages
- Proficient Understanding of Code Versioning Tools, Such as Git, Bitbucket.
- Understanding Fundamentals of Cloud Technologies E.G AWS
- Knowledge of Node.js And React.js Should Be an Advantage.
- Knowledge of HealthCare and e-Commerce domain will be good.








