DR ITM LIMITED

Location: Bangalore

Company: TIFIN Give

About Us:

TIFIN Give is an early growth-stage fintech company offering a modern, tech-driven Donor

Advised Fund to empower charitable giving. We have a lean, hungry team building a

feature-rich product and automated operations platform, through which we are servicing multiple

enterprise clients. Our roadmap and deal pipeline is full to the bursting, and we’re looking for

someone to join our team in this exciting stage. A s we continue to scale, we’re looking for a Senior Delivery Manager to lead our engineering teams and drive the successful delivery of our ambitious product roadmap.

Role Overview:

We are seeking an experienced Delivery Manager & Scrum Master to join our dynamic team. In this role, you will manage and grow our engineering teams, ensuring the successful delivery of high-quality software solutions. You will work closely with product owners, the product team, and other key stakeholders to refine and manage the development pipeline, evolve engineering processes, and contribute to the overall success of our product delivery.

You will play a critical role in managing our sprints, owning our release process, and defining robust, effective practices tailored to our evolving needs. If you have a strong background on larger teams, particularly in building

enterprise software within the financial industry, and a proven track record with well-defined

processes and quality control, we want you to bring that expertise, adapt it to our context, and

help us achieve operational excellence.

We are looking for someone to come in with well-formed, proven processes that have been

shown to be effective in delivering enterprise-grade software at a rapid pace required in a nimble startup. We may service large enterprises, but we don’t execute like one. An ideal candidate would own their processes,

not be afraid to keep others accountable, and have a relentless, user-focused approach to quality

and delivery.

Key Responsibilities:

•   Team Leadership: Lead, mentor, and grow engineering teams from 7 to 20+ members, fostering a culture of collaboration, innovation, and continuous improvement.

•   Agile Methodologies: Champion and implement agile methodologies, including Scrum and Kanban, to optimize team efficiency and delivery timelines.

•   Software Development Collaboration: Leverage your prior experience in software development to bridge communication between engineering and product teams, ensuring technical feasibility and alignment with business objectives.

•   Product Collaboration: Work closely with product owners and the product team to frequently review the product backlog, prioritize features, and ensure that engineering efforts align with the strategic goals of the company.

•   Process Improvement: Drive the evolution of engineering management processes, implementing more structured frameworks that enhance productivity, quality, and scalability as the team grows.

•   Quality Assurance: Oversee QA processes, including developing testing strategies, managing QA resources, and occasionally taking on QA/UAT testing tasks to ensure product quality.

•   Stakeholder Management: Act as a key point of contact between engineering, product, and other business units, ensuring clear communication, expectation management, and alignment across the organization.

Qualifications:

•   Experience: 8+ years of experience in software delivery or engineering management roles, with a proven track record in growing engineering teams within a startup environment.

•   Industry Knowledge: Strong background in the fintech industry, with an understanding of the challenges and opportunities unique to this sector.

•   Agile Expertise: Deep understanding of agile methodologies, including Scrum and Kanban, and experience in implementing and optimizing these frameworks within teams.

•   Technical Background: Prior hands-on experience in software development, with the ability to understand technical challenges and solutions, bridging the gap between engineering and product teams.

•   Leadership: Demonstrated experience leading engineering teams through periods of growth, scaling teams from 7 to 20+ members while maintaining high morale and productivity.

•   Process Improvement: Proven ability to evolve and implement engineering processes that enhance team performance and product delivery.

•   QA Involvement: Experience in managing QA processes, with a willingness to engage in hands-on QA/UAT testing as needed.

Bhanzu is a revolutionary math-learning platform that is dedicated to inspiring learners to pursue careers in math and STEM fields. With a mission to eradicate global math phobia, Bhanzu is changing the way students perceive math for a better world. The platform offers a comprehensive range of math courses, designed to cater to learners of all ages and skill levels.

The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.

With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.

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Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.

Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.

Cloud Adoption helps companies make better business decisions by allowing access to real-time data across the organization. Migration towards cloud solutions and modern technologies, allows these companies to reduce the TCO of their technology infrastructure and drive ROI improvements on their technology investments.

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About the Company:

Giga ML is an applied AI lab focused on building end-to-end customer care agents!

At GigaML, we’re transforming how enterprises manage customer support by deploying AI agents that resolve +1M customer tickets monthly for a single client through voice and chat. We’re trusted by industry leaders like Postman and Zepto (YC’s fastest-growing company), and we’re scaling fast to meet growing demand.

We are YC-backed startup specializing in building end-to-end AI customer support agents for B2C companies, offering both voice and chat capabilities. Based in San Francisco and Bengaluru, GigaML has quickly established itself as a leading player in the AI customer service space, with their solution being recognized by Y Combinator's Managing Partner as one of the best AI customer support agents in the world.

About the Co-founders:

GigaML was co-founded by Varun Vummadi and Esha Manideep Dinne. Varun Vummadi left his PhD program in AI at Stanford University in 2023 to pursue this venture, showing his commitment to the company's mission. Esha Manideep Dinne, who graduated from IIT Kharagpur in 2023 brings strong technical expertise to the team. Both founders have been recognized in Forbes 30 Under 30 Asia List.

About the Funding:

We raised $3.7 million in seed funding, led by Nexus, and are part of Y Combinator's S23 Batch. Garry Tan, CEO of YC, personally invested in us.