Associate Director Data Solutions (Global Media Agency)

Job description

Suntek.ai is at the forefront of helping eCommerce businesses optimize their operations through advanced AI solutions and comprehensive eCommerce store management. Our goal is to empower online retailers with state-of-the-art technology that enhances efficiency and drives growth role

Overview: We are seeking a talented Frontend Shopify Developer to join our team. In this role, you will focus on creating seamless and visually appealing Shopify storefronts while optimizing the user experience. You will collaborate with designers, developers, and stakeholders to deliver high-quality eCommerce solutions that drive engagement and sales.

Key Responsibilities• Design, develop, and implement custom Shopify themes and templates.

• Optimize the user experience for Shopify storefronts using HTML, CSS, JavaScript, and Shopify’s Liquid templating language.

• Collaborate with UI/UX designers to ensure the visual and functional integrity of Shopify stores.

• Ensure Shopify stores are mobile-responsive, cross-browser compatible, and SEO-friendly.

• Integrate and customize third-party Shopify apps to meet client requirements.

• Debug, troubleshoot, and resolve front-end issues for existing Shopify stores.

• Stay up-to-date with Shopify platform updates, tools, and best practices in front-end development.

Requirements•

• Educational Background: Bachelor’s degree in Computer Science, IT, or a related field.
• • Experience: 1-2 years of experience working as a Frontend Developer with Shopify.
• • Strong proficiency in HTML, CSS, JavaScript , and Shopify’s Liquid templating language.
• • Experience working with Shopify’s theme development environment and Shopify CLI.
• • Knowledge of performance optimization techniques for Shopify storefronts.
• • Basic understanding of SEO principles and web accessibility standards.
• • Proficiency with version control tools like Git.
• - Knowledge of Shopify theme architecture
• - use of Metafield, Metaobject and their differences
• - Template creation with dynamic sections and blocks
• - Theme/Liquid code customization
• - Cart drawer/mini cart implement through liquid & JS
• - QuickView implementation
• - Third party API implementation in Liquid
• - GTM & GA integration with events
• - Shopify pixels (Customer events)
• - Checkout customization
• - Knowledge of Checkout ExtensionSkills should have - Shopify, Shopify plus, JS, JS Dom manipulation, API integration, Git, Shopify CLI.
• • Strong problem-solving skills and attention to detail.
• Nice-to-Have Skills
• • Knowledge of animations and transitions for enhanced user interactions.
• • Familiarity with back-end basics for collaboration with full-stack developers.

What We Offer

• Competitive salary

• Remote work flexibility with a supportive and collaborative team culture.

• Opportunities to work on innovative eCommerce projects with a global impact.

• Support for professional growth through training and development programs.

• Exposure to cutting-edge technology in the eCommerce domain.

Job Summary:

We are seeking a highly organized and detail-oriented HR Business Partner & Payroll Specialist to join our dynamic team. This dual role is critical in aligning HR practices with business objectives while ensuring accurate and timely payroll processing. The ideal candidate will be a proactive and strategic thinker with strong interpersonal skills, a thorough understanding of HR principles, and expertise in payroll administration. This role requires a self-starter who can manage multiple priorities, build strong relationships with employees and stakeholders, and maintain the highest level of confidentiality.

Responsibilities:

HR Business Partnering:

●    Serve as a strategic HR partner to assigned business units or departments, understanding their goals and challenges and developing HR strategies to support their success.

●    Provide guidance and support to managers and employees on a wide range of HR matters, including employee relations, performance management, talent development, and organizational design.

●    Collaborate with management to identify and address employee performance issues, conduct investigations, and recommend appropriate disciplinary actions in accordance with company policy and legal requirements. 

●    Support the implementation of HR programs and initiatives, such as compensation and benefits, learning and development, and employee engagement programs.

●    Partner with the talent acquisition team to understand workforce planning needs and participate in the recruitment and onboarding processes.

●    Analyze HR metrics and trends to identify opportunities for improvement and develop data-driven solutions.

●    Stay up-to-date on relevant employment laws and regulations and ensure company policies and practices are compliant.

●    Facilitate organizational changes and support change management initiatives.

●    Act as an employee advocate, fostering a positive and productive work environment.

Payroll Administration:

●    Collect, review, and verify employee timekeeping data, ensuring compliance with company policies and applicable laws.

●    Calculate and process payroll adjustments, including new hires, terminations, promotions, leaves of absence, and retro payments.

●    Administer employee benefits programs related to payroll, such as deductions for health insurance, retirement plans, and other voluntary benefits.

●    Prepare and submit statutory payroll reports and filings (e.g., PF, ESI, TDS, Professional Tax, etc.) in compliance with local and national regulations.

●    Reconcile payroll data with general ledger accounts and resolve any discrepancies.

●    Respond to employee inquiries related to payroll, benefits, and tax-related matters in a timely and professional manner.

●    Maintain accurate and confidential payroll records and documentation.

●    Participate in the implementation and maintenance of payroll systems and software.

Qualifications:

●    Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree in HR is a plus.

●    3+ years of progressive HR experience, with a significant portion in HR Business Partnering and payroll administration.

●    Strong understanding of HR principles, practices, and employment laws.

●    Proven experience in managing the full payroll cycle and familiarity with relevant payroll software and systems.

●    Excellent analytical and problem-solving skills with a strong attention to detail and accuracy.

●    Exceptional communication, interpersonal, and relationship-building skills.

●    Ability to handle sensitive and confidential information with discretion and integrity. 

●    Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

●    Proficiency in MS Office Suite (Word, Excel, PowerPoint). 

Preferred Qualifications:

●    Familiarity with HRIS systems (e.g., Greythr & Zoho)

●    Experience in developing and implementing HR policies and procedures.

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Customer Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies. The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, follow-up with them, and helping in onboarding.
• Record cancellation reasons for customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences.
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives.

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

R360 powers a data-driven customer engagement ecosystem that enables the world’s leading organisations to earn customer loyalty every day.

For over 10 years, R360’s loyalty and reward platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Axis Bank, Standard Chartered Bank, HDFC Bank and Emirates National Dubai Bank. We have 500+ global retail partnerships and offer our clients reward programs, nuanced customer segmentation, data-centric campaigns, and big data analytics.

Our multidisciplinary team of technology experts, product engineers, data scientists, client relationship managers and customer experience professionals work together with our clients to enable loyalty by enhancing customer acquisition, engagement and retention.

Currently we are looking for a “Full Stack Developer” with an expertise in Java software development and proficient in React to join the software engineering team for our BFSI clients. The candidate will develop new application features and maintain existing ones. This position requires experience in making decisions and working both independently and as part of a small, dynamic team where everything the candidate does makes a difference.

What you’ll do:

·        Work as full stack developer with prime focus on backend

·        Responsible for handling and overseeing the End-to-end development from designing to development.

·        Produce reusable, testable, and efficient code

·        Troubleshoot critical issues and guide team as well.

·        Support & Nurture other developers providing advice, coaching along with Design and code review of Peers

·        Integrate data storage solutions and ensure application performance, quality, and responsiveness

·        Collaborate with a team to define, design, and ship new features

·        Identify and correct bottlenecks as well as fix bugs

·        Exhibit excellent communications skills and engage in technical discussions with peers becoming a trusted, technical advisor.

What we’ll need:

Mandatory skills:

·        Strong communication and Articulative skills.

·        University degree or equivalent educational experience (optimally a technical or engineering degree)

·        6+ years of software development experience in Java/J2EE using RESTful web services, Microservices and Spring boot

·        3+yrs of hands on experience in Angular/React technologies

·        Strong Data structures & algorithm skills along with Design skills

·        Ability to manage multiple priorities and projects simultaneously 

·        Understanding of Agile methodologies

·        Willingness to take ownership and find ways to unblock oneself.

·        Trustworthy, team oriented and transparent 

Technical Skills:

·        Core Java (Collection, multi-threading, design patterns)

·        Frameworks - Hibernate, Spring, REST Jersey

·        Front end technologies – Java Script, jQuery, Angular, Reactjs

·        Database – SQL & NoSQL

·        Modelling – UML & ERD

▪ Acting as relationship manager for the Paid customers of NoBroker.

▪ Building sustainable relationships and trust with customer accounts through open and interactive

communication.

▪ Identifying and assessing customers’ needs.

▪ Servicing customer in finding the right tenant /house as per the requirement of customer.

▪ Dialing outbound and attending inbound calls from customers and leads.

▪ Using internal tools and methods to provide best possible service to the customer.

▪ Negotiating with leads on behalf of customers.

▪ Keeping customers up-to date on the progress of his account.

▪ Following communication procedures, guidelines, and policies.

▪ Going the extra mile to provide excellent customer service.

About Us:

Docsumo is Document AI software that helps enterprises capture data and analyze customer documents. We convert documents such as invoices, ID cards, and bank statements into actionable data. We work with clients such as PayU, Arbor and Hitachi and are backed by Sequoia, Barclays, Techstars, and Better Capital.

Responsibilities:

• You will be responsible for overseeing the development of Docsumo React webapp. You will be working closely with the founders and lead the frontend development.
• Serve as a thought leader and mentor on technical, architectural, design and related issues.
• You will responsible to provide oversight, accountability, and leadership for technical decisions
• You will be designing and building modules in React within the Docsumo webapp. The webapp is the main way for customers to consume Docsumo APIs.
• Own and Implement the features using the technology stack that we have in place while bringing in flavours of latest but proven trends and methods
• Contribute to Product and Design ideas and Implement them as your own product. We value everyone’s inputs.
• Work with our hiring team to hire amazing engineers who will expand the Docsumo culture and product.

Skills:

• At least 6 years years experience building React webapps
• Demonstrated ability to build webapps from scratch using React. Demonstrated ability of managing frontend engineers
• Proven skills in developing a production level end to end UI application on their own
• Excellent command over HTML5, CSS, Javascript & React, Redux
• Familiarity with Version Control tools such as Git
• Theoretical and practical knowledge of SQL / NoSQL databases with hands-on experience in at least one database system
• Must be self-motivated, flexible, collaborative, with an eagerness to learn
• Comfortable working in an Agile work environment with an incredibly fast pace and a large degree of independence.

Desired Candidate Profile

JOB DESCRIPTION -

● Writing tested, idiomatic, and documented TypeScript, JQuery, HTML5,

CSS

● Proven experience working with Angular 2+ versions and good to have

experience on angular material

● Strong understanding of front-end WEB technologies

● Familiarity with design concepts and constraints on web

● Able to write Unit-test code for robustness

● Proficient in Problem Solving

● Hands on experience in Responsive Web Development

● Hands on experience in developing dynamic web applications based on

REST APIs

● Good to have hands on experience on Agile methodology