Business Development Manager

Key Responsibilities:

· Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

· Conduct regular visits to schools, colleges, and coaching institutes to promote EdTech products.

· Develop a growth strategy to bring financial gains and delighting clients.

· Suggest ways and means to endorse the products and services of the organization.

· Keep a close tab on the strategic moves made by the competitors.

· Maintain and manage records of sales, revenue, collections, invoices

· Build long-term association with the existing clients and prospects.

· Schedule and conduct product demos for principals, teachers, and decision-makers.

· Prepare bespoke sales contracts

· Attend conferences, exhibitions and fairs to promote the company’s offerings.

· Develop new markets and regions to promote the products and services of the organization.

· Align personal goals with the vision and key objectives of the organization.

· Maintain reports of visits, demos, and closures in CRM.

Key Attributes:

· Excellent communication skills and interpersonal skills.

· Thorough knowledge of the products and services and about the markets.

· Flair to research and keep a tab on changing trends.

· Ability to build relationships

. Good Listener.

· Absolute Professional attitude

· Effective Negotiation skills.

. Willing to travel and must possess two/four-wheeler

· Inspiring team player

· Self-motivated with a result-oriented mindset.

· A true go getter

Work with the Founder to identify and prioritise the most promising customer segments, then build and manage a qualified sales pipeline. Potential channels include cafés and restaurants, corporate and institutional accounts, premium retail, gifting, events and residential communities. • Prospect actively through cold outreach, referrals, LinkedIn, WhatsApp, field visits, networking and direct introductions. • Conduct product meetings, tastings and sampling with prospective customers and decisionmakers. • Understand customer requirements, prepare commercial proposals, negotiate terms and convert opportunities into paid orders. • Manage the complete account journey—from first conversation and order confirmation through payment, collections, reorder and account growth. • Maintain an accurate CRM or sales tracker covering leads, meetings, proposals, next actions, closures, lost opportunities, account revenue and reorder behaviour. • Coordinate with production and operations so that samples, stock and deliveries remain aligned with active opportunities. 

We are looking for a motivated and results-driven Sales Representative to join our growing team. In this role, you will identify new business opportunities, build strong customer relationships, and drive revenue growth. The ideal candidate is a strong communicator who thrives in a fast-paced environment and is comfortable managing a full sales cycle—from prospecting to closing deals.

Sales Head

Responsible for developing and executing sales strategies to drive revenue growth, expand market presence, acquire new customers, and strengthen relationships with key accounts. Leads and motivates the sales team to achieve business targets while monitoring sales performance, market trends, customer needs, and competitive activities.

Key Responsibilities:

• Develop and implement sales strategies and business plans.
• Drive revenue, sales growth, and profitability.
• Lead, mentor, and manage the sales team.
• Set sales targets and monitor achievement.
• Identify new markets, customers, and business opportunities.
• Manage key accounts and strengthen customer relationships.
• Develop sales forecasts, budgets, and performance reports.
• Manage sales pipeline, CRM, and conversion activities.
• Negotiate commercial terms and close high-value deals.
• Monitor market trends and competitor activities.
• Develop and manage distribution/channel networks.
• Collaborate with marketing, operations, finance, and senior management.
• Ensure customer satisfaction, retention, and repeat business.
• Analyze sales data and implement corrective actions to improve performance.

We are looking for a results-driven Business Development Manager (BDM)/ Sales Head to manage the complete sales cycle from qualified lead to deal closure. The ideal candidate should have experience selling IT services and software development solutions, with strong consultative selling, client relationship management, and negotiation skills.

Note: Leads will be provided by our Marketing and LinkedIn Outreach teams. This is a lead conversion role focused on maximizing revenue through effective sales execution.

• Handle qualified leads generated by the Marketing and LinkedIn teams.
• Understand client requirements and recommend suitable IT service solutions.
• Conduct discovery calls, client meetings, product/service presentations, and demos.
• Prepare proposals, quotations, and commercial documents.
• Manage the complete sales lifecycle from lead qualification to contract closure.
• Negotiate pricing, timelines, and commercial terms with prospective clients.
• Follow up consistently with prospects to improve conversion rates.
• Coordinate with technical and project teams to ensure accurate solution proposals.
• Maintain and update CRM with lead status, sales activities, and pipeline.
• Achieve monthly or quarterly revenue and conversion targets.
• Build long-term relationships with clients for repeat business and referrals.
• Ensure a smooth handover of projects to the delivery team after deal closure.

Sales Strategy and Revenue Management

Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.

Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.

Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.

Sales Team Leadership and Performance Management

Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.

Conduct regular sales performance reviews, provide direction, and identify training and development needs.

Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.

Business Development and Market Expansion

Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.

Develop strategies to expand the company’s market presence across Papua New Guinea.

Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.

Key Account and Customer Relationship Management

Build and maintain strong relationships with key corporate, government, and institutional customers.

Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.

Ensure high standards of customer service and timely resolution of significant sales and customer concerns.

Sales Forecasting, Pipeline and Reporting

Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.

Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.

Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.

Product, Pricing and Margin Management

Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.

Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.

Monitor sales margins and ensure transactions support the company’s profitability objectives.

Cross-Functional Coordination and Compliance

Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.

Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.

Business Development Head

Location: Ahmedabad preferred

Experience: 8–10+ years

Employment Type: Full-Time

Role Level: Senior Leadership

About the Role

• We are looking for an experienced and highly driven Business Development Head to take ownership of our business growth and revenue function.
• The ideal candidate should have strong experience in B2B sales and service selling, with a proven track record of bringing enterprise-level clients. The person should have a business-oriented and entrepreneurial mindset and be capable of independently driving growth.
• This is a high-ownership role for someone who can think strategically, operate independently, and build the business development function with an entrepreneurial mindset.

Key Responsibilities

• Own and drive the overall business development and revenue growth strategy.
• Identify, approach, and acquire new B2B and enterprise clients.
• Build strong relationships with CXOs, Founders, HR Heads, CHROs, Procurement Heads, and other key decision-makers.
• Develop and manage a strong sales pipeline and consistently achieve revenue targets.
• Identify new industries, markets, partnerships, and business opportunities.
• Lead high-value commercial negotiations and prepare business proposals and presentations.
• Develop long-term relationships with key clients and identify opportunities for upselling and cross-selling.
• Build and strengthen the company's BD and Sales team and processes.
• Mentor and guide the sales team to improve performance and conversions.
• Track key business metrics including revenue, pipeline, conversion, client acquisition, and retention.
• Work closely with the leadership, operations, and client service teams to ensure smooth delivery and customer satisfaction.
• Represent the company at industry events, networking forums, conferences, and client meetings.
• Provide regular market insights and business growth strategies to the leadership team.

What We’re Looking For

• 8–10+ years of experience in Business Development, B2B Sales, Enterprise Sales, or Service Sales.
• Proven track record of selling B2B services and acquiring enterprise clients.
• Strong understanding of consultative and solution-based selling.
• Experience in service-based businesses, BGV, Tech, Risk & Compliance, Due Diligence, SaaS, or related industries will be an advantage.
• Strong network and ability to build relationships with senior business decision-makers.
• Excellent negotiation, communication, presentation, and relationship-management skills.
• Strong commercial and business understanding with a revenue-first mindset.
• Ability to independently identify opportunities and convert them into business.
• Entrepreneurial mindset with the ability to build, scale, and lead the BD function.
• Strong ownership, accountability, and decision-making skills.
• Ahmedabad-based candidates are preferred.

What This Role Offers

• High level of ownership and autonomy.
• Opportunity to directly influence the company's revenue and business growth.
• Leadership opportunity to build and scale the BD function.
• Direct interaction with senior leadership and enterprise clients.
• Performance-driven growth and incentives.

Key Responsibilities:

· Own the full outbound cycle for international markets (US/UK/Europe) - prospecting, first meeting, discovery and follow-through until handover or closure.

· Build and maintain a qualified pipeline through cold calling, email sequences, LinkedIn outreach and other multi-channel campaigns.

· Understand and apply structured sales cadences; consistently meet monthly targets for meetings booked, pipeline created and revenue contribution.

· Run discovery calls and product demos with international prospects, understand their requirements and map them to the right service offerings.

· Prepare proposals, commercial estimates and RFP/RFI responses in coordination with the delivery and technical teams.

· Negotiate commercial terms and support contract closure along with the reporting manager.

· Maintain accurate records of all outreach, opportunities and forecasts in CRM; report weekly on KPIs and pipeline health.

· Represent the company on relevant platforms (Upwork, Clutch, LinkedIn, events) and support account mining of existing clients.

Required Skills & Qualifications: 

· Global B2B Sales Experience: Proven track record of selling IT/software services or technology products to international clients (US/UK/Global), with experience owning targets.

· Lead Generation & Prospecting: Ability to identify, research and qualify target accounts and decision-makers using web research, LinkedIn Sales Navigator and prospecting tools.

· Pipeline & CRM Management: Hands-on experience managing an opportunity pipeline end to end, with disciplined follow-up, forecasting and CRM hygiene (HubSpot, Zoho, Salesforce or similar).

· Consultative Selling & Negotiation: Capability to run discovery and demo calls, handle objections, negotiate commercials and drive deals to closure with international stakeholders.

· Proposal & Documentation Skills: Ability to prepare clear proposals, estimates, SOWs and RFP responses in coordination with technical teams.

· Communication & Interpersonal Skills: Exceptional active listening and persuasive communication skills to navigate gatekeepers and engage senior stakeholders effectively.

· Technical Aptitude: Working familiarity with B2B tech products, software development services, mobile/web solutions or robotics so as to articulate value propositions credibly.

Preferred Skills (Nice to Have):

· Spreadsheet & Reporting Proficiency: Experience managing prospect lists, tracking metrics and reporting data using Excel or Google Sheets.

· Target-Driven Track Record: Demonstrated history of meeting or exceeding outbound KPIs, call volumes or revenue quotas in a high-growth tech environment.

· Industry Exposure: Prior experience in an IT services, SaaS or robotics/automation company, or in a KPO handling US/UK processes.

· Bidding Portal Experience: Familiarity with Upwork, Clutch, GoodFirms or similar platforms for lead sourcing and client acquisition.

• Identify and approach potential customers through field visits, cold calling, and referrals.
• Generate new leads and convert prospects into customers.
• Conduct regular client meetings and product/service presentations.
• Build and maintain strong relationships with existing and potential customers.
• Understand customer requirements and recommend suitable solutions.
• Follow up with leads and maintain an active sales pipeline.
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Roles & Responsibilities

Key Responsibilities

• Own and manage the full sales cycle: prospecting, discovery, proposal, negotiation, and closing
• Identify, target, and engage ideal B2B customers (SaaS, IT, Services, etc.)
• Develop and execute outbound sales strategies (email, LinkedIn, cold calling)
• Qualify inbound and outbound leads to ensure good client fit
• Present customized lead generation solutions to meet client goals
• Collaborate with the delivery and operations teams to ensure a smooth handoff and onboarding
• Track sales pipeline using CRM (e.g., HubSpot, Salesforce)
• Meet and exceed monthly and quarterly revenue targets

Stay up-to-date with industry trends and competitors

Ideal Candidate

1.Strong Senior B2B Sales Hunter Profile driving new business for a B2B Tech services/B2B Lead Generation / Demand Generation agency, selling Demand Gen / Marketing Services / IT Services / SaaS to mid-market and enterprise clients

2.Mandatory (Experience 1) – Must have 10+ years of direct B2B sales experience, of which the most recent 5+ years must be in selling B2B technology services / IT services / B2B SaaS / demand generation or marketing services with a strong focus on new business acquisition.

3.Mandatory (Experience 2) – Must have owned the full new-business sales cycle end to end — prospecting, lead generation, discovery, stakeholder engagement, proposal/pitch, negotiation and closing — with a strong hunter/new-logo acquisition mindset and demonstrated ability to independently convert cold/warm prospects into paying clients

4.Mandatory (Experience 3) – Must have demonstrated B2B sales experience selling technology services / IT services / SaaS / marketing or demand-generation services to clients in global markets, particularly the US, UK and/or MENA, with ownership of prospecting through closure (Global-market sales must be a significant and recent part of the candidate's sales experience, not limited to occasional/inbound international accounts)

5.Mandatory (Skill 1) – Must have sold to marketing, sales and growth decision-makers (CMO, VP Marketing, Head of Growth, Head of Demand Gen) in multi-stakeholder deals

6.Mandatory (Skill 2) – Must be hands-on with outbound motions: cold email, LinkedIn, cold calling, ABM and SDR workflows, and lead qualification

7.Mandatory (Skill 3) – Must be fluent with CRM and prospecting tools (HubSpot or Salesforce, plus LinkedIn Sales Navigator, Apollo, ZoomInfo

8.Mandatory (Skill 4) – Must have a consistent record of meeting and exceeding monthly and quarterly revenue targets, stated in the resume

9.Mandatory (Skill 5) – Must be able to clearly demonstrate a structured B2B sales approach, including ICP identification, account research, prospecting strategy, outreach sequencing, discovery, lead qualification, stakeholder mapping, solution positioning, objection handling, negotiation and closing.

10.Mandatory (Leadership) – Must have team-handling experience, having built, led and mentored a sales team while carrying an individual quota

11.Mandatory (Communication) – Must have excellent written and verbal communication, comfortable managing longer sales cycles with multiple stakeholders

12.Mandatory (Stability) – Must show stable tenure of 2+ years per organisation with no significant gaps

13.Mandatory (Company) – Must come from a B2B technology services / IT services / B2B SaaS / B2B tech company, or a B2B lead generation / demand generation / content syndication / ABM / appointment-setting / marketing services agency

14.Mandatory (Note 1) – Resume must demonstrate quantifiable B2B sales achievements, such as quota attainment %, revenue/bookings generated, new logos acquired, deal sizes, pipeline generated or YoY growth

15.Mandatory (Note 2) – Must be open to night shift, 5:30 PM to 2:30 AM

16.Mandatory (Note 3): CTC is inclusive of variable upto 30%

17.Preferred (Industry) – Familiarity selling to SaaS, IT services or B2B tech companies

Interview Process