Business Development Manager

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

About the CryptoXpress Partner Program

Earn lifetime income just by liking posts, posting memes, art, simple threads, engaging on Twitter, Quora, Reddit, or Instagram, referral signups, commission from transactions like flight, hotel, trade, gift card etc., 

(Apply link at the bottom)

More Details:

• Student Partner Program - https://cryptoxpress.com/student-partner-program
• Ambassador Program - https://cryptoxpressambassadors.com

CryptoXpress has built two powerful tracks to help students gain experience, earn income, and launch real careers:

🌱 Growth Partner: Bring in new users, grow the network, and earn lifetime income from your referrals' transactions like trades, investments, flight/hotel/gift card purchases.

🎯 CX Ambassador: Complete creative tasks, support the brand, and get paid by liking posts, creating simple threads, memes, art, sharing your experience, and engaging on Twitter, Quora, Reddit, or Instagram.

Participants will be rewarded with payments, internship certificates, mentorship, certified Web3 learning and career opportunities. 

About the Role:

We're looking for a frontend developer who can craft clean, responsive interfaces for CryptoXpress's Student Partner and Ambassador tools. You'll be working on user dashboards, performance tracking screens, mod panels, and reward redemption flows that need to be both beautiful and intuitive.

Key Responsibilities

• Build and maintain clean, functional React-based dashboards
• Ensure mobile-responsiveness and speed optimizations across devices
• Collaborate with backend and design teams to deliver seamless UX
• Integrate real-time updates, notifications, and submission status displays
• Create flexible components for future content types and workflows

Skills & Qualifications

• Strong HTML/CSS/JS fundamentals with React or Next.js
• Experience with Tailwind, Chakra, or similar UI libraries
• Familiarity with Firebase or API integration best practices
• Bonus: Experience with UX for task platforms or creator dashboards
• Bonus: Comfortable collaborating with design tools like Figma

Join us and play a key role in driving the growth of CryptoXpress in the cryptocurrency space!

Pro Tip: Tips for Application Success

• Please fill out the application below
• Explore CryptoXpress before applying, take 2 minutes to download and try the app so you understand what we're building
• Show your enthusiasm for crypto, travel, and digital innovation
• Mention any self-learning initiatives or personal crypto experiments
• Be honest about what you don't know - we value growth mindsets

How to Apply:

Interested candidates must complete the application form at 

https://forms.gle/CCaAvS6yLE92XAzU6

Job Description

Ruby on Rails

The key aspects of this role:

·    Design, build, and maintain scalable applications using Ruby

·    Contribute to the entire implementation process including driving the definition of improvements based on business needs

·    Act as a subject matter expert for Application Software developers and Engineers

·    Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:

·    Must have ROR as primary skill with good experience in server side scripting

·    Must have used Ruby as scripting language & Rails as framework

·    Good understanding & hands on experience on any frameworks in ruby : Watir, Capybera, Faraday

·    Rest Web API development (Server & Client) experience will be an added advantage.

·    Understanding of HTML/CSS/Angular JS will again an added advantage 

·    Good knowledge in DevOPS tools

·    Experience to work in agile scrum model projects

Location: Pune, Hyderabad, Gandhinagar

About the Role :

We are seeking a highly skilled Lead Software Developer with a strong background in SaaS product development and expertise in designing scalable, secure, and resilient systems. You will lead the technical architecture of our cloud-native platforms, manage cross-functional

engineering efforts, and implement best practices across backend, frontend, and infrastructure layers.

This is a leadership role based on-site in Jaipur and ideal for someone who enjoys solving complex system challenges and building high-impact software.

Key Responsibilities:

● Lead the design and implementation of scalable SaaS application architecture

● Architect and develop solutions using Laravel, NestJS, Node.js, and AWS

● Build and manage microservices and serverless infrastructure for high availability and maintainability

● Implement and manage asynchronous and parallel request handling for optimized system performance

● Design and scale load handling and queue management systems using BullMQ and Redis

● Develop and integrate real-time data workflows using webhooks and external APIs

● Configure and manage Node.js clusters for performance and fault tolerance

● Collaborate with frontend developers working on React and Vue.js to deliver seamless UI/backend integration

● Ensure code quality, observability, and maintainability across services

● Monitor, debug, and resolve issues in production using logs and performance tracking tools

● Drive CI/CD implementation, infrastructure automation, and DevOps practices

Required Skills & Qualifications:

● 5 - 7 years of experience in full-stack or backend software development

● Proven experience as a Lead Developer on SaaS products

● Proficient in Laravel, NestJS, and Node.js

● Deep understanding of BullMQ, Redis, and message/queue-based architectures

● Experience with asynchronous processing, parallel request handling, and load distribution

● Proficient in microservices and serverless architecture patterns

● Strong command of AWS (EC2, Lambda, RDS, S3, API Gateway, IAM, CloudWatch)

● Hands-on experience with webhooks, job queues, background tasks, and rate-limiting strategies

● Familiarity with Node.js cluster mode and scaling strategies

● Solid experience in debugging, tracing, and performance monitoring

● Frontend integration experience with React or Vue.js (please specify your exposure)

● Strong leadership, collaboration, and mentoring abilities

Preferred Skills (Nice to Have):

● Experience with Docker, Kubernetes, and CI/CD pipelines

● Exposure to event-driven architecture and multi-tenant SaaS platforms

● Familiarity with observability tools such as Grafana, Datadog, or New Relic

Quality Assurance & Testing Head

Location: Thane Role

Requirement:

• 17 -22 years of experience in Manual & Automation Testing in Payments Domain

• Extensive experience in ATM, Payment and Cards domain. Sound knowledge of Payment schemes/networks and certification process

• Strong technical knowledge in Payment Applications, Infrastructure and Automation tools

• Good communication skills and stakeholder management

• Experience in leading end-to-end medium to large projects for entire Testing life cycle which includes efforts estimation, scheduling, defining test strategies and aligning various delivery streams to the strategy encompassing transformational thinking with agile approach

• Ability to take ownership and accountability for Testing deliverables which include Test Strategy, Environment setup Test Plan, Test Scenarios/cases/results,

• Experience in driving automation testing across all workstreams to improve the efficiency of overall testing cycle which includes design and develop reusable and robust automation assets.

• Experience in managing a large team. The role will lead a team of 40 plus employees which includes Managers, Team Lead and Test Engineers and provide mentorship and career guidance.

• Stays abreast of QA & Testing best practices and the latest available tools, frameworks, and standards.

Excellent programming skills in C/C++ and Python
Need experience on cloud/Virtualization experience.
Strong working experience in developing application on Linux 
Experience of working with multi-threading, IPC and socket programming is must.
Familiarity with OS concepts like memory management, scheduling etc. is desirable.
Familiarity with TCP/IP protocol stack is desirable
Knowledge of Linux networking stack including conceptual understanding of IPsec, iptables, conntrack, bridging, policy based routing etc. is desirable
Familiarity with container technology
Aware of Agile Methodologies, CI/CD methods
Experienced with all phases of project in development, testing and deployment and management of enterprise solutions.
Excellent verbal written communication skills.
Self-motivation and the ability to work under aggressive timeline is must.
Strong problem-solving skills and very good time management skills

About the role(s):

Software development and platform engineering has driven our success and growth of our platform & data businesses. We are now looking for more developers to join our team and help us build the best financial inclusion platform in the world. You'll be an integral part of product development team working collaboratively with cross functional team of business heads, product managers, credit risk experts, data scientists and technologists to iteratively design and build fintech products. You'll be constantly be challenged and you'll have the freedom to discover and advocate new technologies. 

Requirements:

We are looking for people who are truly full stack, and are as comfortable working on javascript front end as they are debugging database interactions, or improving their CloudFormation templates. While we are open to any degree and colleges, we are look for people who prides in being a coder and have demonstrable (3+ years) experience in software development. In particular we look for people who can:

• Code backend services, ideally using Node.js or Java, or other server side compiled language.
• Design and develop Rest API with integrations to lots of external systems. Experience of GraphQL is an advantage
• Develop modern and secure web front ends, ideally using React, Express and Redux.
• Interface with No-SQL/ MongoDB or SQL based data bases (PortgresSQL).
• Deploy their code into the cloud and support it there, ideally on AWS and GitHub. Experience with kubernetes and serverless is an advantage.
• Deliver in agile manner while coding cleanly, automating testing and clean coding, simple solutions, automated testing and continuous deployment.
• Takes ownership of a feature from the original idea through to live.

Attractive salary compensation including employee stock options, 10% time free to pursue own project, paid training and education support.

We truly practice flexible time with focus on output and core hours for team collaboration. While we are mostly working remotely at Fundfina and are open to applications across India, we will prefer that you are open to commuting to Mumbai or Bangalore or Delhi offices when required.

By submitting your application, you agree that Fundfina may collect your personal data for recruitment purposes.