Head Security Researcher

Responsibilities and Duties

- Researching & extracting relevant details about companies, executives, etc., from the Internet using various tools for various marketing campaigns

- Manage large database sets in multiple Excel files

- Responsible for data extraction and analysis by understanding different locations, industries, departments, designations of executives etc.

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

• Sell Vacuum Casting and 3D Printing / Rapid Prototyping services
• Develop new customers and manage existing client relationships
• Understand technical requirements and coordinate with engineering teams
• Prepare quotations, negotiate deals, and close sales
• Achieve sales targets and support business growth

Requirements:

• Experience in Vacuum Casting / 3D Printing / Additive Manufacturing sales
• Strong communication and negotiation skills
• Engineering or technical background preferred
• Willingness to travel

Experience - All levels

Location - Jhandewalan, New Delhi

Preferring Immediate joiners

We are looking for kickass Developers to join our team (all levels).

Apply here - https://airtable.com/shr7oQYP6osnpqLNN

We are an ed-tech company, helping passionate Game and Web3 Developers build their career by upskilling them through mentorship and placement support. If you are someone who does not like to stick to one boring job and keep working on the same skill throughout your career and love experimenting with your work then Outscal is definitely the right place for you.

Ideal Candidate

• Bachelors degree in computer programming, computer science, or a related field.
• Proven 1+ years of experience of working as a Full-stack or Back-end or Front-end developer.
• Must have good understanding of Javascript, Node Js, ReactJs, databases (MySql, Mongo, Firebase, etc).
• Must have good knowledge of Data Structures and Algorithm.
• Excellent analytical and time management skills.
• Strong CS fundamentals and problem solving skills is a must.

Good to have:

• Familiarity with discord bot, no-code automation tools like Zapier, Automate.io, Airtable and their api’s is a plus.
• A basic understanding of html, css
• Interest in game industry, since you will be working with people crazy for developing and playing games.

Why you might be excited about us:

• We are a funded start-up, recently closed our seed funding with Kalaari Capital and with few renowned investors in past like - Village global, FirstCheque, some experience founders such as Anand (FB, Snapdeal), Srini (Founder, TutorVista), Ambareesh (Founder, Pepperfry) and many more!
• We’re tackling a big problem with an even bigger potential to become a launchpad for the entire game industry globally. Participants in our existing cohorts say great things about us!

Compensation & Benefits

This role comes with:

✔️ Competitive Salary

✔️ Annual Bonus

✔️ Stock Options

✔️ Unlimited Leaves (oh yes! we don’t track leaves)

What we expect

• You need to stay active and keep and eye on the regular updates
• Efficient time management is encouraged.
• Take ownership of your work and can work independently on assigned projects/tasks.

You would be part of:

1. Designing/Improvement of new/existing architectures of distributed computing with subcomponents of Unmanned Aerial Systems (UAS).
2. Working/Researching with industrial state of the art sensor systems and modules, and developing drivers (HAL or wrapper) and applications around their usage.
3. Design and implementation of communication protocols between different subcomponents of UAS for distributed computing.
4. Writing Applications and Drivers from the scratch for (embedded)linux based systems.
5. Scripting and automations around work flows of UAS usage.
6. Working with existing sophisticated software stacks of subcomponents of UASs.
7. Working closely with electronics, design and systems teams for architecture development and deployment.
8. Working closely with Flight Controller engineers to do collaborative development of UAVs.

We expect you to be:

1. Experienced in hands-on development of complex embedded systems involving multiple microcontrollers or SoCs.
2. Very good in analytical abilities to be able to do core research and development activities.
3. Able to write low level drivers (wrapper or core) from the scratch.
4. Very comfortable reading and understanding datasheets and reference manuals of microcontrollers, peripherals, sensors etc.
5. Able to understand existing complex embedded software stack written in C/C++.
6. Solid in C.
7. Good in C++.
8. Comfortable with using hardware debuggers.
9. Having Hands-On experience with RTOS concepts like scheduling, threads synchronicity , race conditions etc.
10. Having Solid understanding of interrupt mechanisms.
11. Experienced in working with different hardware protocols like SPI, I2C, UART, PWM, CAN, USB etc.
12. Having Solid understanding of interrupts architecture of ARM based microcontrollers like STM32, LPC etc.
13. Having Good understanding of the concept of bootloaders.
14. Able to multitask.
15. A self-motivated and motivating personality who can work well independently as well as part of a team
16. Having good interpersonal and soft skills who can adapt to the work environment while manifesting a good positive attitude

You are awesome if you are:

1. Experienced in Linux Device Driver development.
2. Having good exposure of working on and understanding of any sensor modules like GPS, LIDAR etc.
3. Experienced in data filtering techniques (Example: Kalman filter)

We are looking for a Business Development Executive. With good sales experience.

Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.

Required Candidate profile:-

1. Language skills - English / Hindi.
2. Product Knowledge.
3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
4. Great interpersonal and communication skills.
5. High levels of integrity, autonomy, and self-motivation
6. Basic computer skills - MS Excel, Word.

• Candidate: Female preferable. Hindi and English language Mandatory

Interested candidates can apply from all over India as we are operating remotely.

Your responsibilities as a Full Stack Developer * Write clean codes with relevant test cases

Roles & Responsibilities-

· Prototype quickly and optimize iteratively

· Integrating front end with server-side logic

· Implement security and data protection measures

· Document the work properly

· Implement feedback received from end-users

· Deployment on cloud

· Understanding of code versioning tools like git

Experience-

· Must have at least 2-3 years of experience in MEAN Stack development i.e MongoDB, Express.js, Angular, and Node.js

· Extensive Experience in API integration and development.

· Working knowledge of HTML5, CSS3, and JavaScript.

· Experience with version control systems and repository management.

· Passionate about writing clean, efficient, and maintainable code.

· Strong analytical and debugging skills and experience building consumer systems at scale.

Required skillset

Applicants must have knowledge and experience in the following:

· Backend frameworks like Nodejs, expressjs

· Working with RDBMS

· Familiarity with MongoDB would be beneficial

· HTML, CSS & JavaScript

· Frontend frameworks like Angular, React / Svelte

· Web server like Nginx

· Familiarity of working with WebSocket’s

· Docker understanding

Notice period- Immediate joiner/ 15 days