In this role, you will participate in all phases of a product - Discover, Design, Test, Build and Measure.
- It is a hybrid role of 60-70% UX and 40-30% UI design focus.
- You will be liaising with the following teams - Brand, Copy, Product development and Marketing to ensure cohesiveness.
- You will need to understand and produce design assets for a responsive website.
- You will need to coordinate with the development team to help in implementation by providing accessible assets which have a precise specification.
- You should understand the design approaches that cater differently (if required) for different market segments and location and create design artefacts accordingly.
- Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
Key responsibilities include:
- Define and map information architectures and user journeys for the responsive web design solution
- Create, iterate and prototype testable design concepts
- Provide designs and precise specification to the dev team for implementation
- Ensure consistent approach and to be able to contribute as well as using design systems
- Gather briefs and communicate ideas clearly and effectively
- Conduct research using a variety of methods and be able to synthesise results from research into tangible insights and recommendations for discovery as well as ongoing improvement of current journeys
Experience
- In-depth knowledge of human-centred design and usability heuristics. Extensive experience in Product, UX, HCI, or Web Design
- Experience in designing responsive websites and applications
- Experience in creating, testing and iterating prototypes with stakeholders
- Experience with conducting research and articulating outputs incoherent and understandable formats
- Experience in setting/managing expectations
- Knowledge of accessibility standards and guidelines
Desirable skills include
- A design or research-related degree
- Experience speaking about design at conferences or meetups
- Software experience MUST - Figma, Adobe Suite: Photoshop/Illustrator
- DESIRABLE - Ability to prototype Lo-Fi/Hi-Fi with InVision, Framer, or Principle
- Understand Bootstrap or basic responsive HTML/CSS framework
- Embrace Mobile First and Lean UX Design Iteration
- Software experience DESIRABLE - Invision, Miro, Monday.com/Jira, and MS office suite
- Must be a champion of Accessibility and Compliance
- Understanding CMS system integrations
- Understanding of third party integrations
- Usertesting knowledge moderated / unmoderated – OR be comfortable to learn
Personality - You will be a good fit if you ...
- Have the ability to manage multiple tasks and changing priorities
- Work with all stakeholders, including the dev team, copywriter, leadership teams
- are a good communicator - making sure that any new change is communicated and documented well within the cross-functional team
- Are a good collaborator - you involve main stakeholders for design decisions.
- a champion in meeting user needs, even if it means challenging the brief or assumptions made
- Aspire to innovate, articulate and be passionate about design. Responsible for quality and consistency as it aligns with the design system and SKO Brand.
- Are a believer of Holistic Experience Design – Think about and explicitly design for every contact point and customer interaction. Whether that interaction is with the product, website, app, service, content, employee, message, call centre, etc.)

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