Customer Support Executive

Sales - Storage Solutions

Location

• Mumbai
• Delhi
• Pune
• Ahmedabad
• Bangalore - 2 positions

Company Name

Savex Technologies Pvt. Ltd.

Mode of Working

Work Form Office

Days of Working

6 days a week (1st nd 2nd Sat are off ; remaining saturdays are half days)

Responsibilities

Position Overview:

• Promote Innovative Solutions: Advocate for our all-flash enterprise storage technology.
• Build Relationships: Foster strong connections with customers, ensuring high satisfaction.
• Lead and Strategize: Direct pursuit teams and develop account plans to secure new customers.
• Manage Sales Pipeline: Drive activities to meet and exceed sales quotas.
• Collaborate with Partners: Work with Channel, GSI, and Ecosystem Partners to position Pure Storage.
• Execute Account Strategies: Develop and implement strategies to close deals consistently.
• Deliver Results: Surpass quotas, maintain a strong pipeline, and drive referenceable business.
• Communicate Effectively: Present proposals highlighting Pure Storage’s benefits.

Job Requirement :

• Sales Passion: A strong drive for sales and relationship building.
• Enterprise Experience: Selling and exceeding objectives in the Enterprise Storage segment.
• Partner Collaboration: Experience working with Channel, GSI, and Ecosystem Partners.
• Prospecting Skills: Advanced skills in engaging new customers required.
• Ambition and Drive: A goal-oriented attitude and desire to drive change.
• Proven Success: A track record of exceeding quotas and maintaining a robust pipeline.
• Adaptability: Ability to thrive in a fast-paced environment.
• Industry Knowledge: Understanding of cloud computing and Enterprise storage solution and Data Centre Architecture.
• Sales Administration: Keep the Funnel updated, prepare quotes, and coordinate contract renewals.
• Collaboration: Work closely with Pre-Sales Engineers to set up product demos and technical deep-dives for your prospects.
• Product Learning: Quickly build a foundational understanding of Data Storage (VSP) and Cloud basics to answer basic customer questions.

Qualification  & Experience : 

• Experience: 4–10 years in a sales or customer-facing role (IT or Tech background is a huge plus).

Key Skills

• Mindset: High energy, resilient, and eager to learn the complexities of the data infrastructure industry.
• Communication: Strong presentation skills—you need to be comfortable talking to IT managers and procurement teams.

Interview round :

Face 2 Face

As a Senior Sales Development Representative (SDR) at jhana.ai, you will play a pivotal role in identifying, prospecting, and engaging with our ideal customer profiles (ICPs) to set up high-quality meetings and contribute to jhana.ai's growth. This role requires expertise in SaaS sales, ICP evaluation, and strategic prospecting. You will have the opportunity to define and refine SDR processes, mentor team members, and help scale the SDR team as demand grows. This position involves regular client interaction, both virtually and in-person, and requires travel. If you bring a strong foundation in SaaS sales, extensive SDR experience, and a knack for building scalable processes, we’d love to meet you!

The day-to-day

Lead Generation and Prospecting

● Conduct targeted outreach to engage ideal prospects within the legal and tech sectors.

● Qualify potential clients based on established ICP criteria and set up meetings with high-potential leads for the sales team.

● Use multi-channel outreach (emails, calls, social media) to build a pipeline of qualified meetings.

ICP Evaluation and Process Optimization

● Work closely with sales leadership to refine and enhance ICP criteria based on customer insights and market feedback.

● Develop effective messaging and outreach strategies tailored to each ICP.

Process Development and Team Expansion

● Design and implement scalable workflows and processes for the SDR team, ensuring productivity and effectiveness.

● Coach, mentor, and support team members, driving best practices and continuous improvement.

● Partner with sales leadership to assess team needs and support expansion efforts as the business grows.

Metrics and Performance Analysis

● Track SDR KPIs and performance metrics, analyzing results to inform strategic adjustments.

● Leverage data-driven insights to optimize conversion rates and increase pipeline effectiveness.

Qualifications & Skills

● Experience: 3-7 years as an SDR, ideally in a SaaS environment, with a proven record of meeting or exceeding lead generation and meeting setup targets.

● Strategic Prospecting: Advanced skills in identifying high-potential leads through various channels, including LinkedIn, industry publications, events, and specialized data sources.

● Communication and Persuasion: Excellent verbal and written communication skills, able to convey complex ideas clearly and persuasively to different personas.

● High Emotional Intelligence (EQ): Skilled in handling objections, building rapport, and adapting communication to match customer needs and personalities.

● Process Design and Optimization: Experienced in setting up, documenting, and continuously improving SDR workflows and creating playbooks for lead qualification and handoff.

● Time Management and Organization: Strong organizational skills, with the ability to manage multiple tasks and prioritize effectively based on business impact.

● Data-Driven Decision Making: Proficiency in tracking, analyzing, and leveraging SDR metrics (e.g., conversion rates, response rates) to fine-tune strategies and drive results.

🚀 We're Hiring: Python AWS Fullstack Developer at InfoGrowth! 🚀

Join InfoGrowth as a Python AWS Fullstack Developer and be a part of our dynamic team driving innovative cloud-based solutions!

Job Role: Python AWS Fullstack Developer

Location: Bangalore & Pune

Mandatory Skills:

• Proficiency in Python programming.
• Hands-on experience with AWS services and migration.
• Experience in developing cloud-based applications and pipelines.
• Familiarity with DynamoDB, OpenSearch, and Terraform (preferred).
• Solid understanding of front-end technologies: ReactJS, JavaScript, TypeScript, HTML, and CSS.
• Experience with Agile methodologies, Git, CI/CD, and Docker.
• Knowledge of Linux (preferred).

Preferred Skills:

• Understanding of ADAS (Advanced Driver Assistance Systems) and automotive technologies.
• AWS Certification is a plus.

Why Join InfoGrowth?

• Work on cutting-edge technology in a fast-paced environment.
• Collaborate with talented professionals passionate about driving change in the automotive and tech industries.
• Opportunities for professional growth and development through exciting projects.

🔗 Apply Now to elevate your career with InfoGrowth and make a difference in the automotive sector!

Job Description

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques. Should have done upgrades from previous versions and data migration from various legacy applications.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration. Creating high quality and sustainable client solutions and project documentation.
• Meet and exceed customer expectations of business knowledge, skills and behavior. Identify business/project risk and mitigate or communicate as necessary.
• Participate in pre-sales activities as requested.
• Support practice development activities such as defining and configuring industry-specific templates.

Responsibilities:

• Be a champion for technical solutions on the Microsoft platform with a keen understanding of Dynamics NAV/BC development practices, and a good knowledge of other development techniques.
• Work closely with the architecture team to design and develop our most complex customer needs, providing development only where these requirements cannot be met through configuration.
• Provide capability to develop sector-specific templates to enhance the out of the box Dynamics NAV/BC functionality, giving a unique selling point and also a resaleable asset.
• Support practice development activities such as defining and configuring industry-specific templates.
• Participate in Pre-sales activities as and when required.

Technical Skills:

Primary Skills Required(Dynamics NAV/BC)

• Extensive experience with Dynamics NAV/BC up to the latest versions
• Broad Dynamics NAV/BC module understanding covering all core modules and additional add-on solutions
• Direct experience in consultancy and solution architecture within a Microsoft Gold Partner environment
• Track record of Dynamics NAV/BC implementation experience either as a team member or team leader.
• Knowledge of NAV/BC implementation and end to end implementation
• Experience with NAV/BC interfacing and integration. Experience in gathering technical requirement. upgrades and migration knowledge is important
• Beneficial to know Agile and Sure Step methodologies
• Experience in other technologies such as D365, SQL, Power BI, SSAS, SharePoint along with knowledge of Azure and .Net;
• Strong verbal and written communication skills, along with well-developed interpersonal skills and an ability to relate to clients and colleagues

Secondary Skills:

• Knowledge of SQL Server, MS Azure, Power BI, SSRS.(Required)
• Good to have someone with Auto domain expertise. Should have very good experience in client handling

Soft Skills Required:

Strong personal organization and time management skills

• Should have good experience with PHP and PHP frameworks such as CodeIgniter.
• Should have good experience with HTML, CSS, JQuery.
• Should have experience with designing and writing performant APIs.
• Should have understanding or experience with good design patterns, dependency injection and MOC frameworks.
• Should have experience with data modeling and database technologies such as MySQL, SQL Server, PostGres.
• Should have experience with front end JavaScript frameworks.
• Should have experience working in an agile development environment.
• Should have experience writing unit, automated and integration tests.

About Us

Prescribe (YC W21) is one of the fastest-growing startups in the Healthcare sector in India. We are building a D2C brand in the natural healthcare space.

Job Description

We are looking for a highly motivated Senior QA 

Must-Have Skills 

• 3+ years of Experience in QA role
• Automation and manual testing experience in mobile testing
• Leadership skill
• Great analytical and communication skills. 
• Good at planning and time management. 
• Should be able to write up neat and clear reports. 
• Should have an attentive nature.

Responsibilities

• Decide, plan and document different user flows to be tested. 
• Communicate with the end-users (It will be our own team in this case) to properly understand their pain points.
• Thoroughly test the different user flows.
• Document and communicate the bugs and issues in the flow back to the developer team.