Customer Support Executive

We are looking for a full-time DevOps Engineer to support and advance application delivery, infrastructure, and operational excellence initiatives. This role enables secure, reliable, and scalable releases across Clarity portals, integrations, and internal platforms, supporting modernization and consolidation efforts within the Microsoft ecosystem.

Job Responsibilities:

DevOps, CI/CD G Release Management :

• Design, build, and maintain CI/CD pipelines using Azure DevOps.
• Own and improve the release management process in partnership with engineering leadership.
• Standardize branching strategies, build definitions, and deployment patterns.
• Support controlled releases with approvals, rollback strategies, and audit trails.

SharePoint G DevOps Integrations

• Integrate SharePoint-based solutions with Azure DevOps pipelines and workflows.
• Align SharePoint customization and deployment practices with DevOps standards.
• Enable traceability between development work items, documentation, and releases.

Infrastructure G Linux Deployments

• Support and manage Linux server deployments.
• Automate infrastructure provisioning using Infrastructure as Code.
• Ensure secure, stable, and scalable environments across all stages.

Incident Management G Operational Support

• Collaborate with development teams and non-technical stakeholders during incidents.
• Communicate status, impact, and resolution clearly to leadership.
• Participate in root cause analysis and preventive improvements.

Security, Compliance G Governance

• Embed security and compliance controls into pipelines.
• Support HIPAA and benefits data protection requirements.
• Maintain documentation and audit readiness.

Required Skills:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 5+ years in DevOps or Infrastructure Engineering.
• Strong experience with Azure DevOps.
• Experience integrating SharePoint with DevOps workflows.
• Hands-on experience with Linux server deployments.
• Experience working in regulated or compliance-driven environments.

Role & Responsibilities

• Develop high-quality, scalable mobile applications for Android platform using Kotlin.
• Collaborate closely with cross-functional teams to define, design, and implement new features.
• Write clean, efficient, and maintainable code, following coding standards and best practices.
• Optimise mobile app performance to ensure a smooth and responsive user experience.
• Conduct code reviews and provide constructive feedback to team members.
• Stay updated with the latest mobile development trends, tools, and technologies.
• Troubleshoot and debug issues to maintain application stability.
• Participate in the full software development lifecycle, from concept to deployment and support.

Strong Data Scientist/Machine Learnings/ AI Engineer Profile

Mandatory (Experience 1) – Must have 2+ years of hands-on experience as a Data Scientist or Machine Learning Engineer building ML models

Mandatory (Experience 2) – Must have strong expertise in Python with the ability to implement classical ML algorithms including linear regression, logistic regression, decision trees, gradient boosting, etc.

Mandatory (Experience 3) – Must have hands-on experience in minimum 2+ usecaseds out of recommendation systems, image data, fraud/risk detection, price modelling, propensity models

Mandatory (Experience 4) – Must have strong exposure to NLP, including text generation or text classification (Text G), embeddings, similarity models, user profiling, and feature extraction from unstructured text

Mandatory (Experience 5) – Must have experience productionizing ML models through APIs/CI/CD/Docker and working on AWS or GCP environments

Mandatory (Company) – Must be from product companies, Avoid candidates from financial domains (e.g., JPMorgan, banks, fintech)

Technical Skills – Mandatory:

1. SailPoint IdentityIQ (IIQ) Development
2. API Connectors & Web Services Integration
3. Application Onboarding via WebService Connectors

• Note: Only Active Directory onboarding is not required

1. Be specific:

• Ask which connectors candidates have worked on (Preferred API or JDBC)
• Hands-on experience in designing and implementing SailPoint connectors like API or Webservice ,JDBC , MainFrame, LDAP, SQL Server, and Sybase
• Ask how many applications they’ve integrated via WebService

1. Proficiency in:

• Java
• API and JDBC
• Workflows
• filters
• Connector Development
• Integrated Applications

1. Experience in developing and debugging Java rules within IIQ
2. Expertise in developing rules at various levels: workflow, form, and Quicklink
3. Solid understanding and hands-on experience in Identity and Access Management (IAM), specifically with SailPoint
4. Experience in writing rules to customize certification processes
5. Ability to write rules for custom task creation and execution
6. Expertise in SailPoint certifications such as Manager, Advanced, Account Group Permissions, and Delegation Rules
7. Experience in custom connector development

Company: Torrent Power Ltd

Location: Ahmedabad

Profiles: FICO (AM – FICO (Integration/Implementation Consultant)

Experience - 6+ years (Relevant)

Full time- Required

CTC: Upto 20Lpa

Job Description:

SAP FICO Implementation and Functional Support

• Conceptualizing & Mapping of all Business Scenarios

• Functional support for all SAP FICO Modules including Product Costing

• Expertise in integration with all other SAP R3/ISU modules

• Understanding & knowledge of MDM

• Having expertise & understanding the migration activity

• SAP IS-U Developments

• Preparing Functional & Technical Specification Document

• Implementation/Execution of development logic

• Technical / Functional testing of IS-U FICO developments

• SAP Roles & Authorization

• Role creation according to requirement and assignment of Role to user

Job Description:

• Managing the software Product life cycle from strategic planning to tactical activities.
• Translate software product strategy into detailed requirements and prototypes
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Write requirements typically as user stories and Mockups
• Ensure products and releases are launched correctly and on schedule
• Assess and address technical risks and define success criteria for testing and product acceptance
• Creation and maintenance of proper product documentation to gain a deep understanding of customer experience, identify and fill product gaps
• Analyzing potential partner relationships for the product.
• Collaborate with the tech team to create strategies by which technology will be developed or adapted to meet market needs
• Act as liaison between Sales, Client Services, Marketing Support, and Technology teams to support customer demand as part of new product development.

Skills and Experience:

• 4+ years of experience as a Software Product Manager managing all aspects of a successful product throughout its lifecycle
• Good knowledge of SDLC and Ability to drive the creation and modification of key documents across Zessta
• Moderately technical with the ability to communicate effectively with engineers to understand product issues and drive the team toward resolution.
• Subject matter expert on Competitive analysis and technical challenges
• Strong knowledge of web development platforms, databases, and infrastructure.
• Proven problem-solving capabilities with the ability to think outside of the box strongly desired.
• Working knowledge of Agile Scrum methodology.
• Work well under pressure and be able to prioritize to meet deadlines and quickly shift priorities as necessary.
• Understand best practices and stay informed about the competition.
• Have experience working on hierarchies (Customer, Product, Developers, UI/UX). Work on data unification and standardization.
• Project management skills to understand project plans

Come and join us to be part of a company that focuses on new technologies, follows international industry standards, and builds large enterprise-level software.

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 1 to 4 year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at company

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Company works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

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Position Summary

The Java Software Developer designs and develops computer applications using the Java programming language. Managing small-to-large scale projects, with respect to business impact, throughout the development life cycle. In this role, you can expect to leverage your 5+ years of Java engineering skills and knowledge to develop, test, and release features assigned to you and the Software Development team. You will be challenged daily to solve problems, expand your knowledge of the existing platform, and the technologies that can be used to continuously improve it.

Essential Functions

• Owns assigned projects throughout the development life cycle, from design through quality testing. Develops high quality code that delivers desired functionality using the technology selected for the project.
• Utilizes techniques including pair programming to ensure code quality. Additionally, maintains code quality through best practices, unit testing, and code quality automation.
• Supports continuous integration process.
• Collaborates closely with team members to determine best practices and client requirements for software.
• Develops intuitive software that meets and exceeds the needs of the company.
• Professionally maintains all software and provides regular updates that address client and/or company concerns.
• Analyzes and tests programs and products before formal launch. Addresses and troubleshoots coding problems quickly and efficiently to ensure a productive workplace.
• Ensures software security by developing programs to actively monitor the sharing of private information.
• Actively seeks ways to improve business software processes and interactions.
• When needed, provides valuable coaching and training for team members to ensure all employees are confident in the use of software applications.
• Regularly modifies software to fix errors, adapt to new hardware, improve overall performance, and/or upgrade interfaces.
• Directs system testing and validation procedures. Provides software programming and documentation development.
• Provides project proposals and project status updates to clients and departments, as needed. Prepares recommendations and project plans for the installation of new systems or modifications of an existing system.
• Works closely with clients and departments to resolve technical issues - including (but not limited to) software system design and maintenance.
• Regularly participates in an agile delivery process by helping size stories. Owns, researches, and recommends new solutions.

Skills and Abilities

• Excellent problem-solving skills and technical aptitude to solve complex issues.
• Proven ability to manage multiple high-priority projects.
• Excellent communication skills, both written and verbal.
• Ability to quickly adapt to a changing environment.
• Skilled in object-oriented (OO) design and design pattern.
• Skilled with Java 8 features, such as lambdas and streams.
• Demonstrated knowledge of API design standards, patterns, and best practices (especially Swagger and OpenAPI 3.0, REST, SOAP, MQ, JSON, Microservices etc.).
• Expert understanding of Spring Framework, Spring MVC REST, ORM/Hibernate and JDBC. As well as Hibernate/JPA and Object-relational mapping, including performance considerations.
• Experienced with RDBM systems: MYSQL Server, Oracle.
• Strong understanding of relational databases and writing SQL queries.
• Familiarity with the following front-end technologies: HTML, Javascript, CSS, Angular, Git, SQL, Maven

Experience

• Experience as a Java Developer, Java Engineer, or similar role required (i.e., Spring Framework / Spring boot and J2EE development required).
• Experience designing and developing REST API / web applications.
• Experience working with Agile methodologies (Scrum) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts) a major plus.
• Advanced knowledge and experience in Cloud/SAAS integration, a plus.

Education

• Bachelor’s degree in computer science or a related field of study or equivalent level of education and experience.

Type: Individual contributor with good hands on proficiency. 

Must have

• Strong proficiency in at least one of  Java, Ruby, Python
• Exposure to databases: any of  PostgreSQL, MySQL, Apache Cassandra
• Any NoSQL database experience is a plus
• Exposure to AWS cloud infrastructure: EC2 or S3 
• Proficiency with Git
• MUST: Using REST to make API calls. 

Great to have: 

• Experience working with one or more middleware, enterprise bus, queueing frameworks
• Any of Memcached/Redis, Apache Kafka / RabbitMQ / PubSub+ / AmazonMQ

Soft skills:

• Appreciation for clean and well documented code

What will you do at Tradyl:

(Examples for illustration only)

• Build a shipping service module that is called by our website to query shipping rates from India to a destination country. Configure this to so that an Ops person can update shipping costs as and when they change. Own deployment and monitoring of this service. 
• Use Zapier to build a workflow to export a MixPanel report into a Google sheet every day.
• Change our supplier portal (built on bubble.io) to make an API call to our customer facing site, whenever a supplier modifies his profile.
• Write an alert mechanism that identifies catalogues with insufficient information and makes them non discoverable, which can run every day.
• Work with Business Team to design a workflow for product inwarding using Airtable. Write a small app within Airtable so that whenever a product is updated as “shipped” in airtable, it updates the customer facing website.
• Use an open source dashboarding framework to create a quick dashboard to track important business events.