Customer Support Executive

Description

Company is a fast-growing company founded by former Google Cloud leaders, architects, and engineers. We are seeking candidates with significant experience in Google Cloud to join our team. Our engagements aim to eliminate obstacles, reduce risk, and accelerate timelines for customers transitioning to Google and seeking assistance with data and application modernization. We embed within customer teams to provide strategic guidance, facilitate technology decisions, and execute projects in a collaborative, co-development style.

As a member of our Cloud Engineering team, you will be working with fast-paced innovative companies, leveraging Cloud as the key driver of their transformation. Our clients will look to you as their trusted advisor, someone they can rely on and who will be there to help them along their Google Cloud journey. You will be expected to work a large spectrum of technology and tools including public cloud platforms, AI and LLMs, Kubernetes, data processing systems, databases, and more.

What you will do...

• Working with our clients to understand their requirements and technical challenges. Using this input you will develop a technical design for a solution and communicate the value of your solution to the client team.
• You will work to develop delivery estimates and an estimated project plan.
• You will act as the lead technical member of the implementation project team. You are responsible for making the key technical and keeping delivery on track. You should be able to unblock when things are stuck.
• Utilize a broad range of technologies such as Kubernetes, AI, and Large Language Models (LLMs), to develop scalable and efficient cloud applications.
• Stay abreast of industry trends and new technologies to drive continuous improvement in cloud solutions and practices.
• Work closely with cross-functional teams to deliver end-to-end cloud solutions, from conceptualization to deployment and maintenance.
• Engage in problem-solving and troubleshooting to address complex technical challenges in a cloud environment.

What we need...

• 5+ years of experience working in a Software Engineering capacity
• Excellent knowledge and experience with Python, and preferably additional languages such as Go
• Strong critical thinking skills, and a bias towards problem solving
• Familiarity with implementing microservice architectures
• Fundamental skills with Kubernetes. You should be familiar with packaging and deploying your applications to k8s
• Experience building applications that work with data, databases, and other parts of the data ecosystem is preferred
• Familiarity with Generative AI workflows, frameworks like Langchain, and experience with Streamlit are all highly desirable, but at a minimum you should have a willingness to learn
• Experience deploying production workloads on the public cloud - either GCP or AWS
• Experience using CI/CD tools such as GitHub Actions, GitLab, etc
• Able to work with new tools and technologies where you may not have prior experience
• Comfortable with being on video in meetings internally and with clients
• Strong English communications skills

We are a fully remote company and offer competitive compensation and benefits.

Mandate Skills:

• 3 - 7 years of experience in cloud-native applications (Azure strongly preferred) using Python.
• Thorough understanding of Object-Oriented Programming (OOP) design and practices.
• Strong RDBMS experience (PostgreSQL, MS SQL etc.) designing tables & writing queries.
• Great command of design patterns (especially integration design patterns)

Key Responsibilities:

• Experience in Real Estate Background, Commercial leasing, IPC(International Property Consultant)
•  Develop and execute sales and marketing strategies to drive business growth.
•  Lead and mentor the sales and marketing teams to meet company goals.
• Analyze market trends and competitors to identify new business opportunities.
•  Build and maintain relationships with clients, stakeholders, and investors.
• Oversee digital marketing campaigns and brand development.
•  Provide regular performance reports and sales forecasts to senior management.

Requirement:

• Must have experience in Real Estate, Commercial leasing or IPC.
• MBA in Marketing or related field.
• 15+ years of experience in sales and marketing, with at least 8-10 years in leadership roles in real estate.
•  Strong leadership, communication, and strategic thinking skills.
• In-depth knowledge of the real estate industry and marketing trends

At Karza technologies, we take pride in building one of the most comprehensive digital onboarding & due-diligence platforms by profiling millions of entities and trillions of associations amongst them using data collated from more than 700 publicly available government sources. Primarily in the B2B Fintech Enterprise space, we are headquartered in Mumbai in Lower Parel with 100+ strong workforce. We are truly furthering the cause of Digital India by providing the entire BFSI ecosystem with tech products and services that aid onboarding customers, automating processes and mitigating risks seamlessly, in real-time and at fraction of the current cost.

A few recognitions:

• Recognized as Top25 startups in India to work with 2019 by LinkedIn
• Winner of HDFC Bank's Digital Innovation Summit 2020
• Super Winners (Won every category) at Tecnoviti 2020 by Banking Frontiers
• Winner of Amazon AI Award 2019 for Fintech
• Winner of FinTech Spot Pitches at Fintegrate Zone 2018 held at BSE
• Winner of FinShare 2018 challenge held by ShareKhan
• Only startup in Yes Bank Global Fintech Accelerator to win the account during the Cohort
• 2nd place Citi India FinTech Challenge 2018 by Citibank
• Top 3 in Viacom18's Startup Engagement Programme VStEP

What your average day would look like:

• Deploy and maintain mission-critical information extraction, analysis, and management systems
• Manage low cost, scalable streaming data pipelines
• Provide direct and responsive support for urgent production issues
• Contribute ideas towards secure and reliable Cloud architecture
• Use open source technologies and tools to accomplish specific use cases encountered within the project
• Use coding languages or scripting methodologies to solve automation problems
• Collaborate with others on the project to brainstorm about the best way to tackle a complex infrastructure, security, or deployment problem
• Identify processes and practices to streamline development & deployment to minimize downtime and maximize turnaround time

What you need to work with us:

• Proficiency in at least one of the general-purpose programming languages like Python, Java, etc.
• Experience in managing the IAAS and PAAS components on popular public Cloud Service Providers like AWS, Azure, GCP etc.
• Proficiency in Unix Operating systems and comfortable with Networking concepts
• Experience with developing/deploying a scalable system
• Experience with the Distributed Database & Message Queues (like Cassandra, ElasticSearch, MongoDB, Kafka, etc.)
• Experience in managing Hadoop clusters
• Understanding of containers and have managed them in production using container orchestration services.
• Solid understanding of data structures and algorithms.
• Applied exposure to continuous delivery pipelines (CI/CD).
• Keen interest and proven track record in automation and cost optimization.

Experience:

• 1-4 years of relevant experience
• BE in Computer Science / Information Technology