Customer Support Executive

Job Title: Sales Development Representative (SDR)

Location: Remote

Reports to: Account Executive

About Snapsight

Snapsight is an AI-powered platform that enhances event experiences through real-time content summarization and insights. We cater to event professionals by offering features like idea clouds, QR code integration, and competitive intelligence to simplify and elevate the experience at any event. With a strong presence in APAC, we are now expanding into North America and Europe, and we’re seeking skilled SDRs to help drive this growth.

Role Overview

As an SDR at Snapsight, you will be the first point of contact for potential customers, engaging key stakeholders in the events industry across the US and Europe. Your efforts will lay the foundation for successful sales cycles by identifying and qualifying prospects that can benefit from our event technology solutions.

Responsibilities:

• Conduct high-volume outbound prospecting to identify and engage event organizers and technology decision-makers.
• Use platforms like Outreach, Clay, and our CRM system to streamline and enhance outreach processes.
• Qualify leads through research and outreach efforts to ensure alignment with Snapsight’s target audience in the events industry.
• Build relationships with prospects, nurturing them until they are ready for handoff to our Account Executives.
• Collaborate closely with our Account Executives to ensure alignment on market insights and prospecting strategies.

Requirements:

Experience: 2-3 years of outbound sales experience, specifically in the US and European markets.

Industry Knowledge: Background in the events industry or event technology, with a deep understanding of the challenges and opportunities in this field.

Tool Proficiency: Hands-on experience with outbound tools like Outreach, Clay, and CRM platforms (e.g., Salesforce, HubSpot).

Skills: Strong communication, active listening, and relationship-building abilities. Proven track record of meeting and exceeding KPIs.

What We Offer:

• Opportunity to join a high-growth company in the event tech space and help shape its expansion into new markets.
• Competitive salary and commission structure.
• Access to the latest tools and resources to support your success.

Partner Development Executive (PDE) – Pan India

VTAG is building India's largest vehicle safety partner network and is looking for passionate Business Development professionals.

Responsibilities:

• Identify and onboard automobile dealers, EV dealers, service centers, garages, fleet operators and insurance partners.

• Generate leads and acquire new business partners.

• Conduct product demonstrations and presentations.

• Build long-term partner relationships.

• Achieve monthly business targets.

• Update CRM and coordinate with internal teams.

Requirements:

• Graduate in any discipline.

• 0–5 years of experience in Business Development, B2B Sales or Field Sales.

• Freshers with excellent communication skills are welcome.

• Willing to travel across assigned territory.

Salary:

₹3–6 LPA + Attractive Performance Incentives

Location:

Hyderabad (Hiring across Pan India)

I. Core Responsibilities & Operations

• Advanced Setup & Operation: Independently perform complex setup of 3-axis, 4-axis, and 5-axis Vertical Machining Centers (VMC) for production runs, including fixture alignment, tool pre-setting, and datum establishment.
• Program Ownership: Proficiently read, edit, and optimize existing CNC programs (G-code/M-code) for improved cycle time, tool life, and surface finish, particularly for complex, contoured aerospace parts.
• First-Part Approval (FPA): Responsibility for running the first component (first off), conducting full dimensional inspection, and signing off on the production setup sheet (Setup Verification).
• Troubleshooting: Act as the first line of defense for machine, tooling, and program issues, conducting root cause analysis (RCA) for non-conformances and implementing immediate corrective actions.
• Material Expertise: Expertly machine exotic aerospace materials such as Titanium, Inconel, Invar, and specialized aluminum/stainless steel alloys, understanding material-specific cutting parameters.

II. Quality, Inspection & Compliance

• GD&T Mastery: Expertly interpret complex engineering blueprints, technical drawings, and specifications using advanced Geometric Dimensioning and Tolerancing (GD&T) principles.
• Precision Measurement: Perform detailed, in-process, and final quality checks using a full range of precision instruments (e.g., micrometers, bore gauges, height masters, and surface roughness testers).
• Tolerancing: Consistently achieve and maintain ultra-tight tolerances, often in the range of $\pm 0.0005$ inches ($\pm 12 \mu m$) as required for flight-critical components.
• Documentation: Maintain meticulous and accurate production records, tool logs, inspection reports, and adherence to AS9100/ISO 9001 quality standards for traceability.

III. Process Optimization & Leadership

• Process Improvement: Proactively identify and propose Kaizen/Continuous Improvement initiatives related to tooling, fixturing, and machining strategies to increase productivity (throughput) and reduce scrap rates.
• Mentorship: Train, guide, and mentor junior operators and setters on best practices, machine safety, quality control procedures, and technical setup skills.
• Maintenance: Perform detailed preventive maintenance (PM) tasks and communicate complex machine performance issues to the maintenance team effectively to minimize downtime.

Experience: 4-5 years as a VMC Operator/Setter, preferably in Aerospace, Defence, or High-Precision manufacturing industries.

Machinery: Strong hands-on experience with 3/4/5-axis VMC machines (e.g., Haas, Fanuc, Siemens control systems).

Technical: Expert in GD&T and ability to read $\mu m/\mu in$ surface finish callouts.

Software: Ability to read/edit G-code; experience with CAM software (Mastercam, Siemens NX, PowerMill) is a significant advantage.

Education: Diploma in Mechanical Engineering

Job Summary:

We are seeking a dynamic and skilled Production Engineer with a BE in Mechanical Engineering and hands-on experience in manufacturing or production. The ideal candidate will be responsible for optimizing production processes, ensuring product quality, and meeting manufacturing targets.

Key Responsibilities:

• Production Planning & Control: Manage production schedules and workflows to ensure timely delivery of products.
• Process Optimization: Identify and implement improvements in manufacturing processes to enhance efficiency and reduce costs.
• Equipment Maintenance: Supervise and ensure the proper maintenance of machinery and equipment to minimize downtime.
• Quality Assurance: Monitor production quality standards and implement corrective actions when needed.
• Team Collaboration: Work closely with design, procurement, and quality teams to ensure seamless production operations.
• Compliance: Ensure that all production activities comply with safety, health, and environmental regulations.

Required Qualifications and Skills:

• Education: BE in Mechanical Engineering.
• Experience: 2+ years of hands-on experience in manufacturing or production (preferably in [your industry, e.g., automotive, heavy machinery]).
• Technical Skills:
• Knowledge of manufacturing processes and machinery.
• Proficiency in CAD software and production planning tools.
• Understanding of Lean Manufacturing and Six Sigma principles is a plus.
• Soft Skills: Strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team.

What We Offer:

• Competitive salary package.
• Opportunities for professional growth and skill development.
• A collaborative work environment with exposure to advanced technologies.

Position: Senior Analyst QA (Automation Testing)

Experience: 4-6 years

Years Location: Bengaluru

We are a multi-award-winning creative engineering company offering design and technology solutions onmobile, web and cloud platforms. We are looking for an enthusiastic and self-driven Test Engineer to join ourteam.

Roles and Responsibilities:

• Responsible fortesting Web Application.

• Responsible for Automation testing: Design, develop and execute automation scripts using open-source tools like Appium, Selenium and QMetry.

• Responsible for writing clear, concise, and comprehensive test plans and test cases.

• Handle ClientInteractions

Desired Profile:

• Extensive experience in Automation Testing of web application

• Experience in Manual Testing

• Hands-on testing experience on Selenium, Appium, QMetry.

• Strong knowledge ofsoftware QA methodologies, tools, and processes • Experience with performance and/orsecurity testing is a plus.

• Excellent Communication Skills & Client Interactions.

Good to Have:

• Experience in manual testing

• KPI driven

• Should be a team player

• Independently evaluates issues and proposes solutions

• Raises issues/concerns on time

• Good if he/she has experience testing AI/ML model

Qualifications:

MCA, BE/B.Tech - All Regular - 65% Above 

The Sales and Marketing Specialist will be tasked with daily responsibilities, including customer communication, delivering exceptional customer service, conducting sales, and providing training. Additionally, the Specialist will play a crucial role in sales management and achieving sales targets.

Key responsibilities include:

• Executing outbound telemarketing initiatives targeting specific accounts, prospect lists, and various call campaigns.

• Establishing and nurturing customer relationships through proactive communication, conducting follow-up qualifications to guide new business opportunities through the sales funnel.

• Conducting preliminary needs assessments and identifying prospects' pain points to assess how GreenStitch's solutions can effectively meet those needs.

• Developing and enhancing industry/product knowledge and expertise to strategically position GreenStitch's value proposition across multiple vertical segments.

• Actively participating in trade show and event planning to secure attendees and optimize prospect meetings for the Sales team.

• Conducting research to expand the prospect list using tools such as ZoomInfo, LinkedIn, and other methods.

• Maintaining accurate records of all activities in the CRM system, actively advocating for database cleanliness through regular and ongoing maintenance efforts.

• Taking accountability for meeting or surpassing monthly qualified objectives and quotas.

As a Tech Lead at RaptorX.ai you will lead our development team through the planning, execution, and successful delivery of cutting-edge, scalable, and high-performance web applications. With your extensive experience in both front-end and back-end technologies, you will drive the architectural decisions, mentor junior developers, and ensure the technical excellence of our projects. Your role will be pivotal in fostering innovation, implementing best practices, and contributing to the strategic direction of our technology stack.

Key Responsibilities:

• Technical Leadership:
• Architect, design, and develop complex full-stack applications, ensuring robustness, scalability, and performance.
• Lead the technical planning and architecture discussions, making strategic decisions on technology stack, frameworks, and tools.
• Conduct code reviews, ensuring adherence to coding standards and best practices.
• Stay abreast of emerging technologies and trends, integrating them into projects to enhance innovation and efficiency.
• Project Management:
• Collaborate with project managers, business analysts, and stakeholders to define project scopes, goals, and deliverables.
• Create detailed project plans, timelines, and roadmaps, ensuring timely delivery and alignment with business objectives.
• Manage risk assessment and mitigation strategies throughout the project lifecycle.
• Team Leadership and Development:
• Mentor and coach developers, fostering a culture of continuous learning and improvement.
• Lead by example, promoting a collaborative team environment that encourages open communication and innovation.
• Facilitate knowledge sharing sessions and technical workshops to enhance team skills and expertise.
• Quality Assurance:
• Implement and oversee rigorous testing frameworks and methodologies to ensure the delivery of high-quality solutions.
• Collaborate with the QA team to define test strategies, review test plans, and ensure that applications meet functional and non-functional requirements.
• Stakeholder Engagement:
• Communicate effectively with stakeholders, translating technical concepts into business language and vice versa.
• Gather and analyze feedback from end-users and stakeholders to inform continuous improvement of applications.
• Participate in client meetings, presentations, and proposal development.
• Operational Excellence:
• Ensure the reliability, security, and maintainability of applications.
• Oversee the deployment and operation of applications, including performance monitoring and optimization.
• Implement best practices for source control, continuous integration, and continuous deployment.

Prior Experience and Skills Required:

• Minimum 10 years of experience in full-stack web development.
• Proven track record of leading development teams in delivering complex web applications.
• Expertise in front-end technologies (e.g., JavaScript, React.js, HTML5, CSS3) and back-end technologies (e.g., Node.js, Python, Java).
• Strong experience with database design and management (SQL and NoSQL).
• Proficiency in cloud technologies and services (AWS, Azure, GCP).
• Experience with containerization and orchestration technologies (Docker, Kubernetes).
• Familiarity with Agile methodologies and ability to adapt to changing priorities and deadlines.
• Excellent problem-solving, analytical, and technical troubleshooting skills.

Education:

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written.

Other Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• High level of personal accountability and responsibility.
• Ability to think strategically and execute tactically.

Salary:

• Competitive, based on experience and market standards.