Customer Support Executive

At Egnyte we develop content governance and collaboration products that are deployed across several large companies such as Yamaha and Red bull. The Egnyte platform supports daily, business critical operations for a million-plus user base interacting with a multi-petabyte content set.

We store, analyze, organize, and secure billions of files and petabytes of data with millions of users. We observe more than 1M API requests per minute on average. To make that possible and to provide the best possible experience, we rely on great engineers. For us, people who own their work from start to finish are integral. Our Engineers are part of the process from design to code, to test, to deployment, and back again for further iterations.  

We’re looking for Senior Software Engineers and he should be able to take a complex problem and work with product managers, devops and other team members to execute end to end.

Specific Responsibilities will include:

• Design and develop scalable cloud components that seamlessly integrates with on-premises systems.
• Challenge and redefine existing architecture or make 10x improvements in performance and scalability.
• Ability to foresee post-deployment design challenges, performance and scale bottlenecks.
• Hire and mentor junior engineers
• Doing code reviews, unit and performance testing of the code.
• Monitor and manage 3000+ nodes using modern DevOps tools and APM solutions.

The successful candidate will need:

• Demonstrated success designing and developing complex cloud based solutions
• Solid CS fundamentals with one or more areas of deep knowledge
• Experience with the following technologies: Java, SQL, Linux, Python, Nginx, Haproxy, BigQuery, HBase, New Relic, memcache, Elasticsearch, docker.
• Data driven decision process
• Relies on automation testing instead of manual QA
• Experience in working with Google cloud, AWS or Azure is preferred

We would prefer the candidate work from our Mumbai office for alteast first 6 months.

+ About Us

At Pathfinder we identify with the need to build Strategy for Innovative Ventures in a ‘Digital Native’ manner. Our frameworks provide holistic guidance to startups navigating the challenging 0-1 terrain. We imbibe the adage – Strategy is what you see & not what you say, and transforming our frameworks into intuitive playbooks is the act at the end of the play.

+ Role Overview

Do you spend your days crafting Instagram stories and witty tweets? Do you obsess over analyzing algorithms and a cringe over boring content? Then we have the dream job for you.

We're on the hunt for a creative manager to join our team in a full-time role. You'll be our social media sherpa, conquering platforms like Facebook, Instagram, Twitter, LinkedIn, and even the next big thing that hasn't hit yet.

+ Key Responsibilities

Your mission, should you choose to accept it (and trust us, you should) will involve:

Content Crafting: We're talking memes that go viral, tweets that transcend opinions, and videos that make people- stop scrolling and start thinking.

Social Media Sherpa: You'll be responsible for managing the social media roster from conceptualization to publishing, making sure that our brand is voice on point and consistent.

Data Delving: Using your eagle eyes to analyze what's working (and what’s flopping) to make our social strategy sharper than a samurai sword.

Engagement: We want conversations, not crickets! Respond to comments, answer questions, and turn followers into brand advocates.

Staying Socially Savvy: Keep your finger on the pulse of the latest trends and hottest social media updates.

+ Qualifications

Have a degree in Journalism, Arts, Communications, or something equally impressive (but it's not a deal-breaker).

The writing skills that'd make Shakespeare go jealous and the voice of a witty talk show host.

Superpowers in design tools and social media management platforms(Canva, Zoho Social, etc;).

An analytical mind that can turn data into decisions.

A sprinkle of web analytics knowledge.

Creativity that bursts like a firework, an eye for detail sharper than a hawk, and an insatiable thirst for all things about social media and digital marketing.

+ Attributes

Entrepreneurial mindset with a passion for start-ups

Ability to thrive in a fast-paced, dynamic environment

High level of professionalism and integrity.

+ Why join us?

Impact: Create industry-first propositions that propel start-ups toward exponential growth.

Growth: Opportunities for professional development and career advancement.

Culture: Be part of a collaborative and supportive team that values innovation and creativity.

Compensation: Competitive salary and benefits package.

The ideal candidate must be a seasoned, high-energy professional possessing a strong sense of urgency with a strong performance-based track record of success. He or she must be capable of make cold calling and achieve the assigned sales target and eventually generate revenues for the organization. Make the sales pitch according the customers behaviour and requirements.

Hi ,

Greetings from ToppersEdge.com India Pvt Ltd

We have job openings for our Client. Kindly find the details below:

Work Location : Bengaluru(remote axis presently)later on they should relocate to Bangalore.

Shift Timings – general shift

Job Type – Permanent Position

Experience – 3-7 years

Candidate should be from Product Based Company only 

Job Description

We are looking to expand our DevOps team. This team is responsible for writing scripts to set up infrastructure to support 24*7 availability of the Netradyne services. The team is also responsible for setting up monitoring and alerting, to troubleshoot any issues reported in multiple environments. The team is responsible for triaging of production issues and providing appropriate and timely response to customers.

Requirements

• B Tech/M Tech/MS in Computer Science or a related field from a reputed university.
• Total industry experience of around 3-7 years.
• Programming experience in Python, Ruby, Perl or equivalent is a must.
• Good knowledge and experience of configuration management tool (like Ansible, etc.)
• Good knowledge and experience of provisioning tools (like Terraform, etc.)
• Good knowledge and experience with AWS.
• Experience with setting up CI/CD pipelines.
• Experience, in individual capacity, managing multiple live SaaS applications with high volume, high load, low-latency and high availability (24x7).
• Experience setting up web servers like apache, application servers like Tomcat/Websphere and databases (RDBMS and NoSQL).
• Good knowledge of UNIX (Linux) administration tools.
• Good knowledge of security best practices and knowledge of relevant tools (Firewalls, VPN) etc.
• Good knowledge of networking concepts and UNIX administration tools.
• Ability to troubleshoot issues quickly is required.

• Responsible for the implementation of end-to-end modules starting from user interface, business logic layer and database layer.
• Proficient in HTML, javascript.
• React JS experience is an added advantage.
• Assists in research, design, documentation, and modification of software specifications throughout the software development life cycle.
• Analyzes, troubleshoots, and optimizes code.
• Participates in requirements gathering meetings and produces technical documentation as needed.