Customer Support Executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Associate Art Director

Experience Level: 5+ years

Location: Bangalore, Onsite

Roles and Responsibilities:

1. Driving Organization Culture:

● Play an active and supportive role in driving the vision for the company in coordination with

the Copy and SM and communicating the same to the employees within the Team

● Focus on Leadership actions impacting team members' performance to create better

customer experiences and business results.

● Key focus on trying to plug any existing issues within the Organization as a whole

● Setting the democratic leadership tone for the organization

2. Business Strategy, Direction & Positioning:

● Involvement in existing brand strategy discussions and brainstorming sessions

● Develop creative programs and design concepts that meet the business objectives of the

organization and that advance the brand strategies

● Lead initiatives and define future brand design direction

● Ensure design quality and that design directives are followed.

● Knowledge of the strategic direction of all accounts handled by his/her team

3. Account Mining & Partnerships:

● Work collaboratively with the SMM and strategy team to develop innovative concepts

identify potential problems, and formulate recommendations

● Contributing to pitch presentations

4. Account Management:

● Detailed knowledge of the design strategy formulated for different brands.

● Ensure effective and timely implementation of strategies

● Communicate and represent the brand from the design perspective, in and outside the

design team

● Briefing and managing social media and development teams

● Take regular feedback from the client regarding the quality of work and areas of

improvement

● Attend important and strategic Client meetings

5. Team Management:

● Foster growth and skill development of team members

● Creative Direction. Helping to drive innovation and creativity within the team

● Internal communication to streamline and standardize service quality in line with Moshi

Moshi’s positioning

● Provide leadership of the account team and client, and ensure best-in-class work is delivered

consistently.

6. Planning and prioritizing the team’s work:

● Improving the tracking and monitoring of team members as they progress through their

work and skill set, and providing support such as counseling and extra training, where needed

● Project Manage work and ensure all deadlines are met

● Actively participate in the hiring process as part of interviewing and assessing candidates for

their team as per the requirements of the accounts.

● Keep a tab/lower the attrition factors within the team and advise and inform the

management accordingly

● Training Needs Analysis and other Employee Development activities of new joiners and team

members

● Track and report the length of time for the training required on various training modules and

suggest improvements to the company

● Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and

update the HR and Management on the progress

● Strong Inter – department coordination to avoid any confusion

Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing

Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!

Responsibilities:

Design, develop, and maintain high-quality software solutions using programming languages such as Java.

Implement backend services using frameworks like Spring Boot and frontend interfaces using frameworks like React.

 Apply deep knowledge of algorithms and data structures to solve complex problems efficiently.

 Optimize code for performance, scalability, and reliability.

 Work with SQL and NoSQL databases to design, implement, and manage data storage solutions.

 Ensure data integrity and optimize database queries.  Leverage open-source tools and frameworks to develop scalable and maintainable solutions.

 Stay updated on the latest trends in open-source technologies.

 Utilize Linux systems for development and deployment.

 Automate and streamline processes using Linux tools and scripts.

 Develop and maintain mobile applications that align with user requirements and business goals.

 Collaborate with cross-functional teams to ensure seamless integration with backend systems.

 Work closely with product managers, designers, and other engineers to bring ideas to life.

 Participate in code reviews, testing, and debugging to ensure high-quality deliverables.

Qualifications and Skills:

 Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Mathematics, Physics, or a related discipline.

 Strong knowledge of algorithms and data structures.

 Proficiency in at least one programming language, preferably Java.

 Hands-on experience with backend frameworks like Spring Boot and frontend frameworks like React.

 Familiarity with SQL and NoSQL databases.

 Solid understanding of Linux systems and tools.

 Experience developing mobile applications is highly desirable.

 Strong problem-solving skills and ability to work in a fast-paced environment.

Front Desk

Roles & Responsibilities: 

1. Greeting & Managing Visitors
2. Answering Calls & enquiries
3. Handling Parcels and Packages
4. Scheduling and Appointments
5. Visitor Check-In
6. Providing Company Information
7. Maintaining a Clean Reception Area & Office 
8. Office Supplies Management
9. Security and Access Control
10. Keeping Records
11. Handling Special Requests
12. Monitoring CCTV Cameras
13. Handling Lost and Found Items
14. Escalating Admin or office related concerns Concerns
15. Data Entry tasks 
16. Managing HR Operational Tasks (e.g., attendance, missed punch, etc)
17. Assisting with Onboarding New Employees
18. Coordinating Events & Programs
19. Assisting with Employee Benefits Administration
20. Managing Office Space and Facilities
21. Overseeing Vendors
22. Handling Emergencies

EA to CEO 

• Handling CEO’s Calendar & Meetings 
• Travel Coordination - Ticket booking, itinerary etc. 
• Scheduling/Rescheduling Meetings
• 3rd Party/ Vendor Meetings & calls management
• Meeting Preparation, Note Taking, etc 
• Expense Management
• Facilities Management of the CEO’s office & Meeting rooms
• Making Reservations 
• Timely office activity updates 

📢 DATA SOURCING & ANALYSIS EXPERT (L3 Support) – Mumbai 📢

Are you ready to supercharge your Data Engineering career in the financial domain?

We’re seeking a seasoned professional (5–7 years experience) to join our Mumbai team and lead in data sourcing, modelling, and analysis. If you’re passionate about solving complex challenges in Relational & Big Data ecosystems, this role is for you.

What You’ll Be Doing

• Translate business needs into robust data models, program specs, and solutions
• Perform advanced SQL optimization, query tuning, and L3-level issue resolution
• Work across the entire data stack: ETL, Python / Spark, Autosys, and related systems
• Debug, monitor, and improve data pipelines in production
• Collaborate with business, analytics, and engineering teams to deliver dependable data services

What You Should Bring

• 5+ years in financial / fintech / capital markets environment
• Proven expertise in relational databases and big data technologies
• Strong command over SQL tuning, query optimization, indexing, partitioning
• Hands-on experience with ETL pipelines, Spark / PySpark, Python scripting, job scheduling (e.g. Autosys)
• Ability to troubleshoot issues at the L3 level, root cause analysis, performance tuning
• Good communication skills — you’ll coordinate with business users, analytics, and tech teams

Description:

At Digicorp, we design and develop world-class digital products for startups, scale-ups, and enterprises. We specialize in building web, mobile, and cloud-based applications that are scalable, simple, and impactful. Our mission is to help businesses turn ideas into meaningful software products that create real value.

What we are looking for?

• A MERN Stack Developer with 3–5 years of experience.
• Strong expertise in Node.js, React.js, and Python.
• Passion for coding, problem-solving, and building innovative solutions.
• Team player with good communication skills and a proactive mindset.

What will you do at Digicorp?

• Develop, test, and maintain scalable web applications using MERN stack.
• Write clean, reusable, and efficient code in Node.js, React.js, and Python.
• Collaborate with designers, product managers, and other developers to deliver high-quality solutions.
• Optimize applications for performance, scalability, and speed.
• Debug and fix issues to ensure smooth functionality of applications.
• Stay updated with the latest technologies and apply best practices in development.

Role and Responsibility – Relationship Manager

• Act as relationship manager for the Paid customers of NoBroker.

• Build sustainable relationships and trust with customer accounts through open and

interactive communication.

• Identify and assess customers’ needs.

• Service customer in finding the right tenant / house as per the requirement of customer.

• Dial outbound and attend inbound calls of customer and leads.

• Use internal tools and methods to provide best possible service to the customer.

• Negotiate with leads on behalf of customer.

• Keep customer up-to date on the progress of his account.

• Follow communication procedures, guidelines and policies.

• Go extra mile to provide excellent customer service

Education- Any Under Graduate and Post Graduate.

About Training- Training will be provided for initial few days for an employee to understand end to

end process.

Qualification / Education and other Requirements:

• Education Bachelors

• Excellent verbal and written communication.

• Good Interpersonal skills, numerical and analytical ability.

• Decision making skills.

• Language required: English & Hindi (mandatory),

Kannada/Tamil/Marathi/Telugu (optional)

• Proficient in MS-Office (Excel, Word).

• Should be flexible for day shift- (9-hour of login between 8 AM - 10 PM).

• Comfortable with working 6 days a week and the week off will be on weekday.

**Laptop with webcam and good speed Internet connection is a must

Job Position - BlockChain Developer

Experience - 4+ Years

Job Location - Bangalore

Responsibilities:

• Search, design, develop, and test blockchain technologies.

• Brainstorm and help evaluate applications for new tools and technologies as they continually evolve.

• Maintain and extend current client- and server-side applications responsible for integration and business logic.

• Be involved in the global blockchain community—work on implementing and integrating the latest improvement proposals.

• Document new solutions as well as maintain the existing ones.

Requirements:

• Total 4+ Years of experience in Backend Development and minimum 1+ years of experience in Ethereum, Blockchain

• Knowledge of any one of the programming languages: NodeJS, Java, GoLang, C, C++, PHP

• Basic understanding of blockchain technology: Bitcoin, Smart Contracts, Solidity, Cryptography

• Knowledge of private blockchains such as Hyper Ledger, and Corda is a plus

• Basic understanding of HTML, CSS, JS, Bootstrap, and knowledge of front-end technologies such as Angular/ React/ Vue is a plus.

• Knowledge in databases and database modeling: MySQL, PostgreSQL, MongoDB

• Understanding of Software Development Lifecycle (SDLC)

• Experience using Git for version control

What you need to have:

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 

•  4-10 years of experience with JavaScript, JQuery, Vue.js, Node.js
• Experience in managing a team is mandatory.
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Good understanding of front-end technologies.
•  Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
•  Creating database schemas that represent and support business processes implementing unit tests
•  Proficient understanding of code versioning tools, such as Git