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Customer Support Executive
Homes247.in is seeking active and cheerful Female Customer Support Executives for our Bangalore Branch. The candidates must have excellent communication skills and persuasive skills.
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Qualifications (FEMALE CANDIDATES ONLY)
PUC/ Any Degree
1-3 years experience
Leadership
Pleasant Personality & Voice
Enthusiasm
Communication and Negotiation Skills
Punctual and Dedicated
Job Description
Contact potential or existing customers to inform them about multiple projects and service
Good knowledge about the locations in Bangalore is preferred
Direct prospects to the field sales team when needed
Ability to form and lead CSE Teams
Handle grievances and follow up customer requirements
Keep records of calls and sales and note useful information
Explain about the project or the brand to the customers.
PAY-SCALE - BEST IN INDUSTRY
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Responsibilities
- Own the entire proposal process: identify customers' needs, develop win themes, and produce complete proposals.
- Assess the competitive landscape and track key market trends and development.
- Provide administrative support as well as excellent customer service and smooth communications.
- Maintain the database using your organizational skills to streamline processes and clean up the data.
Qualifications
- Bachelor's degree or equivalent experience
- Excellent written and verbal communication skills
- Highly organized with exceptional attention to detail
Selected candidate's day-to-day responsibilities include:
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Speaking to parents (leads given by us) and:
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Convincing them to book a consultation (paid or free, as applicable)
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Upselling/converting to paid subscriptions/courses and programs, wherever applicable
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- Communicating with prospects via email and whatsapp
- Creating and maintaining MIS and daily reports
This Role Will Need To Develop A Healthy Knowledge Of The Business Offerings, Services, And Products. Responsibilities Of Candidates Include:
• Meeting With Customers Digitally Or In-Person During Sales Visits
• Develop A Business Strategy To Ensure Area Sales Growth
• Demonstrating And Presenting Products
• Establishing New Business
• Arrange Business Meetings With Prospective Clients
• Generating The Leads
• Maintaining Accurate Records
• Achieve Agreed Upon Sales Targets And Outcomes Within The Schedule
• Look For New Business Opportunities
• Cold Calling Prospects
• Handle Inbound Queries
• May Need To Represent The Company At Events
JOB DESCRIPTION
Designation - Area Sales Manager
Qualification – Any Graduate, Preferably B Pharm, M Pharm, MBA
Experience – Min 5 years
- Devising, reviewing and reporting on the strategy for business development in line with the strategic objectives of the organisation
- Planning, formulating and implementing marketing strategies and promotions to increase market penetration and to drive revenue & profitability by maximizing sales
- Formulating, developing and implementing yearly business strategies to ensure attainment of revenue goals and profitable sell-through
- Managing, training and providing overall guidance to the sales of an assigned territory
- Steering business operations for the profit center with a view to realize pre-planned sales and revenue targets; formulating profit center budget for operational / business development activities
We are hiring, young, enthusiastic, dynamic, smart and experienced individual to be a part of our expanding marketing chain of Casey Food division. If you have –
- A Bachelor’s degree, with sales as your core dream.
- Proven Sales Experience.
- Fantastic track record of meeting sales target.
- A passion towards multitasking and team building.
- Ability to work under pressure.
- Strong problem-solving, organizational and management skills.
- Excellent negotiation, convincing and consultative sales expertise.
- Effective communication skills.
- Exceptional customer orientation knowledge.
Then you are the one to whom we are searching for. Being the Sales head of a district, you will dispose the following job responsibilities:
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.
- Provide outstanding services and ensure customer satisfaction.
We are looking the following skill sets within a prospective candidate –
- Strong verbal and written communication skills.
- A versatile personality with above average organizational and planning skills.
- A person with critical thinking and problem solving ability.
- A good team player with creation and handling of team.
- A customer centric person with customer centric business agenda.
- An exemplar having capacity to analyze marketing trends, and promoting product, service and promotional activities.
- A person who can develop transparent marketing strategies to expand brand recognition.
Experience –
3 – 8 years in FMCG/Retail of Insurance Marketing.
CTC –
20,000 fixed as regular salary, and 5, 000 as TA. Total = 25,000.
- Create regional sales plans and quotas in alignment with business objectives
- Self-driven individual with revenue closing experience and pipeline building
- Identify and qualify high ticket deals and opportunities.
- Must have knowledge on leading cloud services like AWS/Azure/Digital Ocean
- Support sales with day-to-day sales operation
- Evaluate individual performances
- Report on regional sales results
- Forecast weekly/Monthly/quarterly with Sales pipeline and closures
- Identify hiring needs, select and train new salespeople
- Prepare and review the annual budget for the area of responsibility
- Analyze regional market trends and discover new opportunities for growth
- Address potential problems and suggest prompt solutions
- Participate in decisions for expansion
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