Customer Support Executive

Good understanding of financial planning, budgeting, and forecasting concepts

Proficiency in Microsoft Excel (mandatory)

Ability to work with large datasets and generate insights

🚀 We're Hiring:

*Position:* Digital Marketing Specialist cum SEO Expert

*Company:* Bikefixup.com

*Location:* FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana, 121003

*Work Schedule:* 6 days a week (9 AM–6 PM)

*About Bikefixup:*

Bikefixup is a leading automobile aftermarket service company specializing in repairing, maintaining, and providing quality services for motorcycles and cars. We are committed to delivering seamless customer experiences and top-notch services every step of the way.

*Job Summary:*

We are looking for a talented and results-driven Digital Marketing Specialist cum SEO Expert to join our team at Bikefixup. The ideal candidate will be responsible for planning, executing, and optimizing digital marketing strategies across multiple channels to boost our online presence, generate quality leads, and improve search engine rankings.

🔑 *Key Respo•sibilities:*

* Develop and implement digital marketing campaigns (SEO, SEM, Social Media, Email, Conte•t Marketing).

* Conduct keyword research, competitor analysis, and on-page/off-page SEO to im•rove rankings.

* Optimize website content, landing pages, and blog articles for•search engines.

* Manage paid campaigns (Google Ads, Facebook/Instagram Ads, etc.)•to maximize ROI.

* Monitor and analyze web traffic, engagement, and conversion rates usin• analytics tools.

* Create engaging content strategies for social media platforms to dri•e brand awareness.

* Collaborate with design, content, and development teams for effective•campaign execution.

* Stay updated with the latest digital marketing and SEO trends, tools• and best practices.

* Prepare performance reports and present insights to management for continuous improvement.

💼 *Requirements:*

*Education:* Bachelor’s degree in Marketing, Digital Marketing, Business, IT, or a related field.

*Experience:* 6– 2years of experience in digital marketing and SEO (preferably in service-based or auto•otive industry).

*Skills:*

* Strong knowledge of SEO tools (Google Analytics, Google Search Con•ole, SEMrush, Ahrefs, etc.).

* Expertise in on-page• off-page, and technical SEO.

* Hands-on experience in Google Ads, Faceboo• Ads, and other PPC campaigns.

* Proficiency in social media m•nagement and content marketing.

* Strong analytical skills with the ability to inte•pret data and generate insights.

* Knowledge of WordPress/website CMS and basic HTML is a plus.

*Personal Attributes:* Creative, analytical thinker, detail-oriented, g•al-driven.

✨ **Why Join Bikefixup?**

* Opportunity to build and scale digital presence in a•growing automobile aftermarket company.

* Colla•orative and innovative work environment.

* Continuous learning opportunities•in SEO, digital campaigns, and analytics.

* Career growth and skill enhancement opportunities.

*Application Process:*

Interested candidates can send their updated resume on WhatsApp.

Position: SRE/ DevOps

Experience: 6-10 Years

Location: Bengaluru/Mangalore

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web and cloud platforms.

We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic team. As an SRE, you will play a crucial role in ensuring the reliability, availability, and performance of our systems and applications. You will work closely with the development team to build and maintain scalable infrastructure, implement best practices in CI/CD, and contribute to the overall stability of our technology stack.

Roles and Responsibilities:

·       CI/CD and DevOps:

o  Implement and maintain robust Continuous Integration/Continuous Deployment (CI/CD) pipelines to ensure efficient and reliable software delivery.

o  Collaborate with development teams to integrate DevOps principles into the software development lifecycle.

o  Experience with pipelines such as Github actions, GitLab, Azure DevOps,CircleCI is a plus.

·       Test Automation:

o  Develop and maintain automated testing frameworks to validate system functionality, performance, and reliability.

o  Collaborate with QA teams to enhance test coverage and improve overall testing efficiency.

·       Logging/Monitoring:

o  Design, implement, and manage logging and monitoring solutions to proactively identify and address potential issues.

o  Respond to incidents and alerts to ensure system uptime and performance.

·       Infrastructure as Code (IaC):

o  Utilize Terraform (or other tools) to define and manage infrastructure as code, ensuring scalability, security, and consistency across environments.

·       Elastic Stack:

o  Implement and manage Elastic Stack (ELK) for log and data analysis to gain insights into system performance and troubleshoot issues effectively.

·       Cloud Platforms:

o  Work with cloud platforms such as AWS, GCP, and Azure to deploy and manage scalable and resilient infrastructure.

o  Optimize cloud resources for cost efficiency and performance.

·       Vulnerability Management:

o  Conduct regular vulnerability assessments and implement measures to address and remediate identified vulnerabilities.

o  Collaborate with security teams to ensure a robust security posture.

·       Security Assessment:

o  Perform security assessments and audits to identify and address potential security risks.

o  Implement security best practices and stay current with industry trends and emerging threats.

o  Experience with tools such as GCP Security Command Center, and AWS Security Hub is a plus.

·       Third-Party Hardware Providers:

o  Collaborate with third-party hardware providers to integrate and support hardware components within the infrastructure.

Desired Profile:

·       The candidate should be willing to work in the EST time zone, i.e. from 6 PM to 2 AM.

·       Excellent communication and interpersonal skills

·       Bachelor’s Degree

·       Certifications related to this field shall be an added advantage.

Responsibilities of candidate include:

• Calling and visiting customers 

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating 

when necessary.

➢ Call customers with overdue accounts. 

➢ understand and explain benefits of repayment and credit history of 

customer. 

➢ Correct customer misunderstanding on product policy and terms.

 ➢ Set up payment plan and follow-up schedule. 

➢ Educate customer on consequences for late payment.

 ➢ Escalate difficult or unusable case to team leaders. 

➢ Provide feedback on reason for default to team Leader.

Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

Our client is a chain of hospitals that focus on providing high quality healthcare for all. Their hospitals have over 17 centers of excellence across all medical specialties. Through their proprietary technology, hospitals can maintain medical quality standards, give their patients a better experience and also serve them at cheaper prices.

Headquartered in Bangalore, they have their network of hospitals across locations in Bangalore and Chandigarh. Currently they have 40+ hospitals with 2000+ beds. All of their hospitals are accredited by the National Accreditation Board for Hospitals & Healthcare Providers (NABH).

Our client is funded by tier-1 investors and has raised a total of $6.3M in funding over 1 round.

• Developing, implementing and maintaining performance management and talent review processes
• Maintaining a deep understanding of the business and culture inside and out so that you can provide strategic HR partnership to the business and the teams you support
• Acting with the employee experience top of mind, continuously seeking feedback, inefficiencies, and maintaining business relationships based on trust and respect
• Resolving employee relations issues; providing coaching and counselling to management and staff; collaborating with legal counsel on issues as appropriate
• Administrating total rewards program
• Designing compensation and benefits packages
• Managing employees’ grievances
• Setting up and running a learning & development function customized for the needs of each function
• Evaluating and improving employee NPS
• Owning overall hiring process and scale to match organization growth

Desired Candidate Profile

• At least 7+ years of experience
• Previous experience in a fast paced startup environment
• Good problem solving skills
• Outstanding communication skills, specifically in written form and presentation and public speaking skills    

A Technical Project Manager is responsible for providing project planning and management for established initiatives on behalf of company with all publisher partners. He/She will  ensure that projects are managed and completed to specification, within an established time frame. He/She will represent company as expert regarding technology concerns raised by partners. Individuals who work well in a collaborative environment and pay meticulous attention to detail tend to excel in the position of Technical Project Manager. Preferably have experience of working with SSP/ DSP.
 

Responsibilities
• Support Manager/Director in owning and developing strong relationships with the partners and key stakeholders at all levels
• Manage partner onboarding and implementation process including product, channel and partner activation, campaign launches, and ad-hoc projects
• Coordinate resource management and allocation and control activities across teams to ensure projects are delivered on-time and on budget
• Serve as the main point of contact for delivery and activation questions from the partner and issue resolution as needed. (i.e. communication and expectation setting, raising tickets)
• Understand and communicate relevant new products, features, and capabilities as they become available and ensure successful deployment and activation with your partners
• Lead Client Training (facilitating training programs, if required along with Directors)

Qualifications

• Bachelor’s degree
• 4+ years of work experience
• Understanding of adtech platforms and ideally have had hands on exposure with a DSP & SSP
• Experience with marketing campaign design, campaign management, and analysis preferred
• Diligent work ethic. Must be self-motivated and able to take the initiative to get the job done
• Collaborative mindset - able to partner with partners externally
• Strong customer facing communication skills, both written and verbal