Copywriter

JOB DETAILS:

* Job Title: Customer Success (B2B SaaS, USA)

* Industry: Technology

* Salary: Best in Industry

* Experience: 3 to 7 years

* Location: Bengaluru, Karnataka

Criteria

Strong Customer Success Manager / Implementation Manager / Post-Sales Delivery (B2B SaaS – US Customers) Profiles

3+ years of experience in Customer Success roles within B2B SaaS companies, primarily working with US-based customers.

Must have experience owning end-to-end customer onboarding and implementations, including requirement discovery, onboarding execution, go-live ownership, and early adoption success

Must have strong project management and customer communication skills, owning onboarding timelines, running regular customer check-ins, managing CXO-level stakeholders, and proactively flagging risks or blockers.

Must have worked in post-sales, non-quota-carrying roles focused on customer success, retention, and long-term relationship management (upsell is not mandatory)

Must have a conceptual understanding of SaaS products and APIs, with the ability to understand workflows, follow integration issues, and coordinate effectively with technical teams (hands-on coding not required).

Must be willing to work in US time zones (approx. 4:30 AM IST onwards, Mon–Fri).

(Company): B2B SaaS (Technical complex)

Preferred

• Experience handling enterprise customers, exposure to Salesforce CRM, or working on billing / finance / subscription-based SaaS products will be a strong plus.

Role & Responsibilities

If you are expecting a working playbook that you can execute upon, company is probably not the right fit for you at this point. However, if you are excited about creating the playbook from scratch, we would love to hear from you.

You will work closely with the founders.

As the new hire in this role, you'll be the voice of the customer in the company, and lead the charge in developing our customer-centric approach, working closely with our tech, design, and product teams.

What you will be doing:

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Implementation
• Understand client billing models and configure company contracts, pricing, metering, and invoicing accurately.
• Lead pilots and implementation for new customers, ensuring complete onboarding within 3–8 weeks.
• Translate complex business requirements into structured company workflows and setup.
• Project Management
• Own customer delivery timelines and communication from kickoff to go-live.
• Track progress, call out blockers early, and keep customers updated without needing reminders.
• Run weekly status checkpoints and ensure every onboarding milestone lands on time.
• Internal Coordination & Escalation
• Act as the voice of the customer internally — share structured feedback with product and engineering.
• Create clear, well-scoped handoff documents when working with technical teams.
• Escalate time-sensitive issues appropriately and follow through on resolution.
• Documentation & Enablement
• Create client-specific documentation (e.g., onboarding guides, configuration references).
• Contribute to internal wikis, training material, and product documentation.
• Write simple, to-the-point communication — clear enough for a CXO and detailed enough for a developer.

Ideal Candidate

• 3-7 years of relevant experience
• Willing to work in US time zone (~430 am IST) on weekdays (Mon-Fri)
• Ability to understand and shape the product at a granular level
• Ability to empathize with the customers, and understand their pain points
• Understanding of SaaS architecture and APIs conceptually — ability to debug API workflows and usage issues
• Previous experience in salesforce CRM
• -Entrepreneurial drive, and willingness to wear multiple hats as per company’s requirements
• Strong analytical skills and a structured problem-solving approach
• (Strongly preferred) Computer science background and basic coding experience
• Ability to understand functional aspects related to the product e.g., accounting/revenue recognition, receivables, billing etc
• Self-motivated and proactive in managing tasks and responsibilities, requiring minimal follow-ups.
• Self-driven individual with high ownership and strong work ethic
• Not taking yourself too seriously.

• Strong wordpress fullstack developer profile:
• Mandatory (Experience 1) - 9+ years of experience as wordpress developer (full stack)
• Mandatory (Experience 2) - Must have 5+ years of experience in Front-end Development using HTML, CSS, Javascript, React JS
• Mandatory (Skills 1) - Must have experience working with Creative/Design team for website development
• Mandatory (Skills 2) - Basic Knowledge of Adobe photoshop/Illustrator

Preferred

• Preferred (Experience 1) - Familiarity with APIs, AI tool integrations
• Preferred (Experience 2) - Ex

Business Analyst – Job Description

1.    Requirement gathering, Development, Requirement Analysis and documentation, Requirement communication, Requirement management and Testing. Work closely with the Business teams in gathering requirements, and getting it implemented in the system.

2.    Designing and developing functional test cases, impact analysis, system integration testing and regression testing. Conducting UAT and documentation of test cases.

3.    Support and assists with end user training and coordinates the implementation of these services for the Business.

4.    Based on Testing Feedback from Business Users, plan go live dates for the developments.

5.    Work with various user and support teams to manage technical/operational issues.

6.    Raise the bugs and CRs to tech team and track till closure.

7.    Produce periodic and ad-hoc reports for all stakeholders including leadership to monitor and ensure that projects comply with the governance framework.

8.    Work closely with the vendor in getting the development completed on time and ensure adherence to quality standards.

9.    Ability to multitask and work in a high pressure environment.

10.  Excellent analytical, communication, presentation & interpersonal skills.

11.  Ability to resolve customer/business issues and run the application management activities.

12.  Willingness to go the extra mile to resolve customer/technical issues.

Job Title: Senior Tableau Developer

Location: Gurgaon

Experience: 4+ Years in retail domain

Salary: Negotiable

Job Summary:

We need a Senior Tableau Developer with a minimum of 4 years to join our BI team. The ideal candidate will be responsible for designing, developing, and deploying business intelligence solutions using Tableau.

Key Responsibilities:

·         Design and develop interactive and insightful Tableau dashboards and visualizations.

·         Optimize dashboards for performance and usability.

·         Work with SQL and data warehouses (Snowflake) to fetch and prepare clean data sets.

·         Gather and analyse business requirements, translate them into functional and technical specifications.

·         Collaborate with cross-functional teams to understand business KPIs and reporting needs.

·         Conduct unit testing and resolve data or performance issues.

·         Strong understanding of data visualization principles and best practices.

Tech. Skills Required:

·         Proficient in Tableau Desktop (dashboard development, storyboards)

·         Strong command of SQL (joins, subqueries, CTEs, aggregation)

·         Experience with large data sets and complex queries

·         Experience working on any Data warehouse (Snowflake, Redshift)

·         Excellent analytical and problem-solving skills.

Mail updated resume with current salary-

Email: jobs[at]glansolutions[dot]com

Satish: 88O 27 49 743

● Proven experience in training, evaluating and deploying machine learning models

● Solid understanding of data science and machine learning concepts

● Experience with some machine learning / data engineering machine learning tech in Python (such as numpy, pytorch, pandas/polars, airflow, etc)

● Experience developing data products using large language model, prompt engineering, model evaluation.

● Experience with web services and programming (such as Python, docker, databases etc.)  

● Understanding of some of the following: FastAPI, PostgreSQL, Celery, Docker, AWS, Modal, git, continuous integration. 

We are looking "Senior Programmer" for Reputed Client @Permanent Role.

Experience: 4 - 8 Yrs

Required Technical :

• At least 2-year experience developing in 3G programming languages (C, C++, Java, etc.)

• At least 1 year working on porting assignments/projects

• 1-year experience with databases (developing, optimizing, scaling)

• solid understanding of Linux

• solid grasp of computer architecture (x86, System Z or POWER instruction set)

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems

• Experience in developing technical solutions for clients

• Effective interpersonal skills

• Ability to collaborate across teams and with clients

• Self-motivated and an aptitude to learn and apply knowledge quickly

Preferred Technical :

• Systems Z software and hardware background/experience

• Experience in open-source community development processes and tools

• Experience with CI/CD, Cloud & Databases

Location : Trichy , Madurai , Chennai

Designation:-Full Stack Developer

Location:- Mohali

Gender:- Any

Salary :- Upto 60k PM

Experience:- Min 2 Years

jd:-

Must have exp. in Handling Web development
(Dot Net, Angular, React Js, Node Js, Vue Js)
Skills Required:
 Hands on experience in Asp.Net,
Angular, React Js, Vue js, Node js
 Experience in latest .Net framework
versions (4/4.5/.Net Core 2.0
Frameworks), SQL Server 2008/2012.
 Experience in OOPS, HTML5, CSS,
AJAX/ JavaScript/ JQuery/ Angular 2+ /
React.JS
 Understanding of Agile - SCRUM
methodologies.

Job Title: ERPNext Developer 
Job Type: Full – Time
Location: Pune
Work Hours: 9: 00 AM to 6:00 PM
Min Salary: As per the Standard Market Rates

MAIN DUTIES/RESPONSIBILITIES:

PRIMARY RESPONSIBILITIES:
The candidate will be required to Design, Configure, Build, Test, Deploy and Maintain ERPNext and Frappe based applications:

• Gathering technical requirements for internal and external customers.
• Creation of documentation for software development and testing.
• Participation and use of Agile development methodologies
• Drive continuous improvement in development and operations best practices
• Ability to convey complex information in both written and oral form to technical and non-technical audiences

QUALIFICATIONS, EDUCATION, AND SKILLS:
Core qualifications:

• Excellent written and verbal communication skills
• Good interpersonal communication skills are needed in order to work successfully with prospects, customers, and cross-functional teams to meet development timelines
• Able to understand the complex business process and manage the project.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
• Hands-on experience in developing ERP applications from the ground up.
• Ability to follow standard engineering principles and practices
• Creative approach to problem-solving
• Working knowledge of object-oriented design and development skills.
• Commercial eCommerce portal development and maintenance is preferred. 
• 1-5 years of Experince is mandatory.

Technical qualifications:

• Experience in Frappe, ERPNext, JS, MySQL, Python & Frappe based web development. 
• Hands-on Product development over Frappe Framework, ERPNext
• Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design and development
• Experience with Scrum/Agile development methodologies 
• OOP concepts and Backend Development Experience
• MySQL on MariaDB or equivalent
• Hands-on experience with hosting web application on Apache or NGINX
• Experience in UI/UX development for Web Applications is essential.
• Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.
• Senior position requires experience with multiple modules of ERPNext. 
• BS in computer science or technology equivalent preferred