Position Description:
As a dynamic Copywriter at Team Pumpkin, you hold a key role in shaping and delivering compelling narratives that resonate across diverse media platforms. Your expertise encompasses both digital and mainline. Serving as the Lead Copywriter, you contribute creative direction for various assets, ensuring alignment with strategic objectives and maintaining the highest standard of written excellence. Your autonomy extends to independently developing impactful concepts, gaining project approvals, and addressing revisions with Project Managers, all while keeping the Creative Lead informed of project progress. With a sharp eye to spot copy errors, a keen interest in picking up the latest trends, and an individual style of writing, you contribute best practices to uphold Team Pumpkin’s creative quality, collaborating seamlessly with a multidisciplinary team, including designers and production artists.
Detailed Responsibilities:
- Independently craft compelling narratives with top-tier quality across all media platforms.
- Apply creative direction across various mediums, digital and mainline, for a diverse clientele.
- Proactively generate written content, ensuring adherence to brand standards, and incorporating the latest trends and industry best practices.
- Foster constant and accurate communication within the team, collaborating with designers, writers, production artists, and managers.
- Provide supervision for other writers when needed, sharing knowledge and expertise.
- Report timelines, issues, and concerns, maintaining open communication with the Creative Lead.
- Collaborate on developing and maintaining brand voice and messaging consistency.
- Seamlessly integrate written content with design elements for cohesive solutions.
Supervisory Responsibilities:
- Leverage your experience to share knowledge with the Copywriting team and make impactful strategic decisions related to copywriting.
Required Qualifications:
- Proficient in conceptualizing ideas and communicating effectively within a creative team.
- Strong organizational skills, including effective time management.
- Independent follow-up ability, with keen attention to detail and monitoring and control capabilities.
- Comprehensive knowledge across various communication vehicles: Digital, Print, Packaging, Corporate ID, style guides, advertising, and catalogs.
- Ability to thrive under pressure.
- Proficient in presentation development and delivery to senior executives.
- The ability to write impromptu topicals for brands is a plus.
Languages:
Proficiency in English.
Proficiency in other regional languages is a plus.
Experience:
- 2-3 years of hands-on copywriting experience.
- Proven experience in Advertising agencies & brands.
- Essential experience in utilizing various writing tools and platforms.
Education:
- Degree from an accredited undergraduate program in English, Journalism, Media, Communication, or a related field.
Preferred Qualifications:
- Proficiency in content creation/ writing tools.
- Showcase your exceptional portfolio demonstrating industry expertise in the advertising world
Shubham Vishwakarma
Full Stack Developer - Averlon
About Team Pumpkin
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Job Overview
We are looking for an experienced QA Professional with 5–10 years of experience specializing in Pega Testing. In this role, you will design, execute, and manage testing strategies for complex, large-scale enterprise applications built on the Pegaplatform. You will ensure the seamless performance, integration, and functionality of workflows and case management systems.
Key Responsibilities
• Strategy & Planning: Define, design, and implement comprehensive test strategies, test plans, and test cases specifically tailored for Pega BPM applications.
• Functional & Rule Validation: Validate Pega rulesets, case management flows, data pages, routing logic, declarative expressions, and access groups.
• Automation Leadership: Design and maintain automated test frameworks for PegaUI and API layers using tools like Selenium, Cucumber, Tosca, or Pega Autotest.
• Defect & Defect Triaging: Track, analyze, and report defects using Jira, collaborating closely with Pega developers and Business Analysts to resolve complex issues.
• Regression & Integration Testing: Execute rigorous regression testing for Pegaplatform upgrades and test end-to-end integration with third-party APIs and databases.
• Mentorship & Quality Control: Lead a team of QA engineers, conduct test case reviews, and enforce industry-standard QA best practices.
Required Skills & Qualifications
• Pega Expertise: 4+ years of dedicated hands-on experience in testing Pega PRPC applications (Pega 8.x experience preferred).
• Certifications: Pega Certified Business Architect (PCBA), Certified System Architect (CSA), or Certified Pega QA is highly desirable.
• Testing Automation: Proven experience using automation tools (Selenium WebDriver, Tosca, Cucumber, or SoapUI/Postman for API testing) within a Pegaecosystem.
• Technical Proficiency: Strong understanding of SQL, XML, JSON, and Agile/Scrum methodologies.
• Analytical Skills: Exceptional ability to translate complex business requirements and user stories into structured test scenarios.
REVIEW CRITERIA:
MANDATORY:
- Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile
- Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
- Must have strategic thinking and good communication skills
- Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
- Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
- Candidates should have graduated in 2018 or before.
- Candidate's current CTC should not be less than 35 LPA
PREFERRED:
- Experience in software/tech/Solution implementation for B2B SaaS
- This is not a leadership role currently but will become with time
ROLE & RESPONSIBILITIES:
We’ve proven the product–market fit and are scaling fast. We’re now building out our Customer Success & Solutions function — and we’re looking for a senior leader who can be both hands-on with customers today and a builder of the CS & Solutions org for tomorrow.
If you’re looking for a fully-baked playbook to simply execute, this may not be the right fit. But if you’re excited to create the playbook, drive customer outcomes, and shape a global CS motion from scratch, we’d love to talk.
You’ll work closely with the CS Lead, founders, and cross-functional heads to ensure every customer has a world-class experience — from pre-sales to go-live to expansion.
You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.
- Pre-Sales - Understand client needs and craft custom demos and sandboxes, and present tailored solutions to clients
- Pilot & Onboarding - Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches
- Post Go-Live Success - Continuously assess client health/satisfaction. Collaborate with our product and engineering teams to resolve issues
- Client Relations - Be the voice of our clients. Maintain open communication channels with clients
- Bridge to Product/Engineering - Translate client needs into action items. Keep clients informed on project progress and anticipate any delays
- Documentation - Create and maintain customer success repository of docs, emails, videos, etc. to streamline client support
- Diverse Contributions - To the extent that bandwidth allows, get involved in other aspects of the business e.g. sales, operations, marketing etc
IDEAL CANDIDATE:
- 4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred).
- Comfortable working in US time zones (~3:30 am IST) to directly engage with customers.
- Ability to empathize deeply with customers, understand pain points, and translate them into solutions.
- Entrepreneurial mindset: thrives in ambiguity, loves wearing multiple hats, and drives outcomes without waiting for direction.
- Strong analytical and structured problem-solving skills.
- (Preferred) Computer science or technical background — able to understand product at a granular level, with basic coding ability.
- (Preferred) Familiarity with accounting, revenue recognition, billing, or finance operations.
- High ownership, proactive communication, and bias for action.
- Collaborative, low-ego personality with a sense of humor.
- Not taking yourself too seriously.
PERKS, BENEFITS AND WORK CULTURE:
- Variable: Based on performance
- ESOPs (for full time roles)
- Remote (USA)
BENEFITS (FOR FULL-TIME ROLES):
- Health insurance
- Generous vacation policy
- Learning and development budget
- Team events and company offsites
- Maternity and Paternity benefits
- Company Laptop
- Friday game nights
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Mandatory (Company) - Product company (Highly preferred- Blockchain companies, Gaming Companies, Early stage startups)
Mandatory (Education) - Engineering from Tier-1 Colleges (College List check below link)
Team Recruitment and Development: Building and nurturing a dynamic team through effective recruitment strategies and continuous development initiatives.
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Sales and Client Service: Driving sales performance and ensuring exceptional service delivery to clients.
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PythonWe are looking for an Integration Engineer to assist our rapidly growing customer base. As part of our integration team, you will be the primary point of contact for all integrations.
You would be responsible for helping our clients integrate with OneFin APIs, configuring our system for clients and providing ongoing help to them to resolve any issues. Eventually you should be able to automate common issues and development of solutions.
You’ll fit right in with us if you have a passion for unraveling complex issues and are comfortable working in a fast-paced environment. If you’re looking to work in an open, collaborative environment side-by-side with our development engineers to help customers and shape future product design, we can’t wait to hear from you!
Responsibilities
- Understand and explain APIs to clients.
- Help clients integrate OneFin APIs.
- Research and identify solutions to issues during integration.
- Escalate unresolved issues to appropriate internal teams (e.g. software developers).
- Become a product expert for clients.
- Configure OneFin system for customized usage by clients.
- Identify and write internal and external technical articles or knowledge-base entries, like typical troubleshooting steps, workarounds, or best practices, how-to guides etc.
- Automate solution of common issues using Python.
- Help live clients resolve issues and coordinate with the development team for issue resolution.
Requirements
- BS/B.Tech. in Computer Science, Engineering, or equivalent.
- Strong verbal and written communication skills.
- Experience in writing code in Python.
- Understanding of web based systems.
- Proficient in understanding and writing JSON.
- Experience in SQL databases.
- Experience working with REST APIs.
- Excellent analytical skills, passion for pinning down technical issues, and solving problems.
- Enjoys a fast-paced startup environment.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon