Python
Docker● Proven experience in training, evaluating and deploying machine learning models
● Solid understanding of data science and machine learning concepts
● Experience with some machine learning / data engineering machine learning tech in Python (such as numpy, pytorch, pandas/polars, airflow, etc)
● Experience developing data products using large language model, prompt engineering, model evaluation.
● Experience with web services and programming (such as Python, docker, databases etc.)
● Understanding of some of the following: FastAPI, PostgreSQL, Celery, Docker, AWS, Modal, git, continuous integration.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Potentiam
About
Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your management. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large pools of offshore talent working for international companies. Potentiam's management team have had over 15 years experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment. What is Offshoring? • Degree educated staff • Dedicated staff under your management • Located in highly cost-effective and practical locations • Supported by advanced communication technology and data security • Highly flexible and easy to start with as little as one role
Candid answers by the company
Potentiam is a progressive organization that provides offshoring solutions to UK based SMEs.
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JOB DESCRIPTION
Customer Support - Patient Calling (US Healthcare) Responsibilities: •
Patient calling representatives address patients' concerns about their accounts • Help with billing issues and negotiate to collect unpaid debt • Their duties include creating payment plans and taking patients' payments • When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment • Good phone communication skills help working with patients and clearly explaining policies and details. Desired Candidate Profile: • Experience in AR calling is an added advantage • Excellent verbal and written communication skills • Good knowledge in MS Excel and word • Flexible with Night shift timings • Adaptability and willingness to go the extra mile when needed.
EXPERTISE AND QUALIFICATIONS
Competencies required • Basic Computers • Analytical • Excellent Written and Verbal communication •
Domain Venue: Starmark Software Pvt Ltd. Starmark Camelot, No. 6, 1st Main Road, KIADB Export Promotion Industrial Area, Whitefield, Bengaluru/Bangalore - 560066, Karnataka, India
A Chat Support Agent plays a crucial role in delivering real-time assistance and exceptional customer service through online chat platforms. The primary responsibility is to address customer inquiries, troubleshoot issues, and provide product or service information efficiently and professionally. This role requires strong communication skills, the ability to multitask, and a customer-focused mindset. Chat Support Agents must also be adept at using various software tools to manage support tickets, track interactions, and ensure prompt resolution of customer concerns, all while maintaining a positive and helpful demeanor.
Requirements
- High school diploma or equivalent; college degree preferred.
- Proven experience in a customer service role, preferably in a chat support environment.
- Excellent written communication skills, with a focus on grammar and spelling.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage multiple chat conversations simultaneously.
- Proficiency in using customer support software and ticketing systems.
- Basic understanding of technical troubleshooting for common issues.
- Strong interpersonal skills and ability to work effectively in a team environment.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- Ability to remain calm and professional under pressure.
- Strong organizational skills and ability to prioritize tasks.
- Familiarity with company products and services, or the ability to quickly learn and adapt.
- Empathy and patience when dealing with customer inquiries and complaints.
- High level of reliability and punctuality.
- Ability to follow company policies and procedures.
- Prior experience in e-commerce or a related industry is a plus.
- Willingness to participate in ongoing training and development initiatives.
Responsabilities
- Respond to customer inquiries via chat promptly and professionally.
- Troubleshoot technical issues and provide appropriate solutions.
- Escalate complex or unresolved issues to a higher level of support.
- Guide customers through website navigation and troubleshooting steps.
- Maintain customer interaction logs and update relevant information in the system.
- Communicate product information and updates to customers.
- Assist in processing orders, cancellations, and refunds as needed.
- Collaborate with team members to improve customer support processes.
- Follow up with customers to ensure their issues have been resolved.
- Stay up to date with company products and services.
- Monitor and manage multiple chat conversations simultaneously.
- Analyze customer feedback and report recurring issues to management.
- Provide product recommendations based on customer needs and preferences.
- Adhere to company policies and procedures in resolving customer complaints.
- Participate in regular training sessions to enhance product knowledge and customer service skills.
- Identify opportunities for improving customer experience and share insights with the team.
Key ResponsibilitiesEmail Marketing
- Design and execute targeted email campaigns to generate qualified leads for SEO, Web Design, and Mobile App Development services.
- Research and curate B2B contact lists for outreach.
- Write compelling email content with clear CTAs.
- Monitor campaign performance (open rates, clicks, conversions) and optimize accordingly.
- Maintain lead data in CRM and ensure timely follow-ups.
Telecalling / Lead Nurturing
- Call prospects generated via email campaigns, online research, and company-provided databases.
- Pitch our digital services (SEO, web design, mobile apps) confidently and professionally.
- Understand client requirements and set appointments or demos for the sales team.
- Follow up with potential clients and build rapport to convert cold leads into warm ones.
- Maintain detailed call logs, feedback, and follow-up status.
Manage store operational requirements by scheduling and assigning employees
Maintain results by coaching, counseling and disciplining employees
Prepare annual budget, schedule expenditure, analyze variances and initiate corrective actions
Protect employees and customers by providing a safe and clean store environment
Manage all controllable costs to keep operations profitable
Java
Spring BootRocketlane is building a unified workspace that enables customers to collaborate on onboarding projects. Rocketlane streamlines work collaboration and communication with customers across projects, both real-time or async. It features visibility, consistency, customer experience, collaboration, and productivity. It was launched in 2020 and is based
in Walnut, California, United States.
👋🏼We're Nagarro.
We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.
REQUIREMENTS:
- Must have Skills: Cloud development (Capable), Microservices architecture (MSA) (Strong), Site reliability Engineering
- Qualifications: - Bachelors degree in computer science or other highly technical, scientific discipline
- 10+yrs experience and a strong background in areas like cloud operations and site reliability engineering
- Hands-on knowledge and experience with any of the major public cloud providers (preferably AWS)
- Good understanding of micro-service architectures and development frameworks; knowledge across tiers in a multi-tier cloud environment including multi-region, multi-zone configurations, load balancers, web servers, application containers, data stores, distributed cache, and content delivery networks
- Hands-on knowledge and experience with observability and monitoring tools like New Relic, Splunk, Prometheus and Grafana
- Ability to program (structured and OO) with one or more high-level languages, such as Python, Go lang, Shell scripting, C/C++ or Java
- Ability to work with query languages to analyze monitoring data and other app-specific transactions
- A proactive approach to spotting problems, areas for improvement, and performance bottlenecks
- An Agile mindset and strong communication skills to collaborate with multiple stakeholders across the organization
RESPONSIBILITIES:
- Participate in functional discussions, system design consulting, platform management, and capacity planning to develop an overall understanding of the product and teams current priorities
- Partner with development teams to improve services through rigorous testing, release procedures, automation of runbooks, and DR planning
- Build automation scripts for auto-recover behavior, determining benchmark of critical services, preparing custom dashboards to report performance in production
- Understand product functionality to design and build thoughtful experiments to simulate chaos and proactively find faults in the systems
- Work with architects to define service level indicators and create a service catalog
- Gather and analyze SLIs, SLOs from applications, services, and OS to assist in performance tuning, improving availability and reliability
- Improve monitoring and observability to increase visibility into key metrics like MTTI, MTTR, and MTTD
- Work with the team to understand the root cause of production incidents
- Train and groom engineers to internalize SRE best practices
Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base. You will be handling the complete responsibility for the UI/UX design of the software application.
Responsibilities:
• Gather and evaluate user requirements in collaboration with product managers and engineers
• Illustrate design ideas using storyboards, process flows, and sitemaps
• Design graphic user interface elements, like menus, tabs, and widgets
• Build page navigation buttons and search fields
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches, and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors, and images
Requirements:
• Proven work experience as a UI/UX Designer or similar role
• Portfolio of design projects
• Knowledge of wireframe tools (e.g. Wireframe.cc, InVision, Figma or any other relevant application)
• Up-to-date knowledge of design software like Adobe Illustrator and/or Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills
• Relevant experience as a UI/UX designer (commercial, freelance, or project basis)
React Native
iOS App DevelopmentWe’re obsessed about delivering the best hospitality at most value for-money prices.
We love tackling & solving hard, challenging problems with simple, smart & effective solutions. We’ve travelled across India as students and consultants, with family & with friends, and each time, we found that no brand was able to offer travellers what they really want - a "What you see is what you get" budget hotel stay! This is why we
started FabHotels.
What is FabHotels? With technology at the center of consumer experience and backend operations, we’re building India’s largest & most preferred chain of economy hotels. Currently, with a network of 600+ hotels across 50+ cities, we manage 12000+ rooms and deliver best-in-class hospitality at the most affordable prices. In 5 years since inception, we have become larger than many established traditional hotel chains and are on track to become the largest Indian hotel chain in the next 18-24 months.\
Who?
Founded by Bain alumni, Vaibhav Aggarwal & Adarssh Mnpuria, FabHotels has raised >$40Mn. till date and is backed by leading VC firm Goldman Sachs Investment Partners, Accel Partners, Qualcomm Ventures, Aarin Capital & RB Capital. We're always looking for young, hungry & self-driven individuals, who want more than a 10-7 desk job and to make a significant contribution in creating a first-in-class Indian hospitality brand!
Experience: 2-3 years as iOS Developer or iOS + React Native Developer
Key responsibilities:
● 1-2 years experience in React-Native based app development
● 1-3 years experience in Mobile app development (React-Native + iOS)
● Hands on experience in Redux
● Knows how to embed React-Native in a native(iOS/Android) component and vice versa
● Strong hold on JS/ CSS fundamentals
● Development experience of UI (layouts, animations, etc.)
● Experience of customizing libraries
● Good understanding of Design and Architecture Patterns
● Strong focus on app performance
Must have:
● Experience in iOS development
● Willingness to learn and work in React Native
Good to have:
● Experience in unit testing
Designation: App Developer
NodeJS (Node.js)
MongoDB
Angular (2+)
Elastic SearchYour Key Responsibilities
You will build robust, secure and scalable micro-services
- You will be responsible to implement RESTful service
- You will take ownership to build scalable, reliable and performant code that complies with our internal code guidelines
- Take part in code reviews and architecture development
- You will influence how we build individual features and products, and bring in best practices and patterns that can be used for engineering lifecycle
- You will be driving architecture and design discussions and will be responsible to run and maintain good infrastructure
What to Bring
B.Tech/ B.E. in Computer Science from a reputed college or related technical discipline with 5-8 years of experience in software development
- Knowledge for data structure and an eye for architecture
- Familiar with Git Architecture
- Experience with reactive programming
- Experience in building RESTful APIs with monitoring, fault tolerance and metrics
- Exposure to relational and NoSQL databases (MongoDB, Redis)
- Exposure to server-side services using ElasticSearch and ESB - Camel, ActiveMQ
- Experience in MEAN stack development
- Strong experience with AWS Stack
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon