Machine Learning Engineer

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview

The Team Lead Customer Success will lead a team of Customer Success Representatives, ensuring high levels of customer satisfaction, retention, and growth. This role involves managing team performance, driving process improvements, and fostering strong customer relationships. 

Responsibilities: 

Revenue Growth and Retention: 

• Drive upsell and cross-sell initiatives to maximize customer value. 
• Implement strategies for revenue retention and expansion within the existing customer base.
• Monitor and improve product adoption rates among customers. 
• Develop and execute churn management strategies to minimize customer attrition.

Team Leadership and Management: 

• Lead, mentor, and develop a team of Customer Success Representatives
• Set team goals, monitor performance, and provide regular feedback and coaching.
• Conduct performance reviews and identify training needs. 
• Ensure team adherence to established processes and best practices. 

Customer Relationship Management: 

• Oversee and manage key customer relationships. 
• Address and resolve escalated customer issues in a timely and effective manner.
• Proactively identify and mitigate potential customer risks. 
• Drive customer satisfaction and loyalty initiatives. 

Client Onboarding: 

• Oversee the onboarding process for new clients, ensuring a satisfactory experience.
• Develop and refine onboarding procedures to facilitate future upsell and cross-sell opportunities. 

Process Improvement and Optimization: 

• Identify areas for process improvement within the Customer Success department.
• Develop and implement strategies to enhance efficiency and effectiveness.
• Monitor key metrics and generate reports on team and customer performance.
• Utilize data to make informed decisions and drive continuous improvement. 

Collaboration and Communication: 

• Collaborate with other departments, including Sales, Product, and Support, to ensure a seamless customer experience. 
• Communicate effectively with team members, management, and customers.
• Participate in meetings and provide updates on team activities and customer issues. 

Qualifications

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in customer success and account management. 
• 2+ years of prior experience in a team lead or management role. 
• Proven experience in customer success, account management, 
• Proven team management experience.
• Strong communication, interpersonal, and problem-solving skills. 
• Proficiency in CRM software and other relevant tools. 
• Experience in the cloud telephony or SaaS industry is a plus. 

Key Skills: 

• Leadership and team management 
• Customer relationship management 
• Process improvement 
• Communication and interpersonal skills 
• Problem-solving 
• Data analysis 
• CRM software proficiency 

Additional Information 

• Opportunity for growth and advancement. 
• Dynamic and collaborative work environment 
• Chance to work with cutting-edge technology and solutions.

ROLES AND RESPONSIBILITIES:

You will be responsible for architecting, implementing, and optimizing Dremio-based data Lakehouse environments integrated with cloud storage, BI, and data engineering ecosystems. The role requires a strong balance of architecture design, data modeling, query optimization, and governance enablement in large-scale analytical environments.

• Design and implement Dremio lakehouse architecture on cloud (AWS/Azure/Snowflake/Databricks ecosystem).
• Define data ingestion, curation, and semantic modeling strategies to support analytics and AI workloads.
• Optimize Dremio reflections, caching, and query performance for diverse data consumption patterns.
• Collaborate with data engineering teams to integrate data sources via APIs, JDBC, Delta/Parquet, and object storage layers (S3/ADLS).
• Establish best practices for data security, lineage, and access control aligned with enterprise governance policies.
• Support self-service analytics by enabling governed data products and semantic layers.
• Develop reusable design patterns, documentation, and standards for Dremio deployment, monitoring, and scaling.
• Work closely with BI and data science teams to ensure fast, reliable, and well-modeled access to enterprise data.

IDEAL CANDIDATE:

• Bachelor’s or Master’s in Computer Science, Information Systems, or related field.
• 5+ years in data architecture and engineering, with 3+ years in Dremio or modern lakehouse platforms.
• Strong expertise in SQL optimization, data modeling, and performance tuning within Dremio or similar query engines (Presto, Trino, Athena).
• Hands-on experience with cloud storage (S3, ADLS, GCS), Parquet/Delta/Iceberg formats, and distributed query planning.
• Knowledge of data integration tools and pipelines (Airflow, DBT, Kafka, Spark, etc.).
• Familiarity with enterprise data governance, metadata management, and role-based access control (RBAC).
• Excellent problem-solving, documentation, and stakeholder communication skills.

PREFERRED:

• Experience integrating Dremio with BI tools (Tableau, Power BI, Looker) and data catalogs (Collibra, Alation, Purview).
• Exposure to Snowflake, Databricks, or BigQuery environments.
• Experience in high-tech, manufacturing, or enterprise data modernization programs.

Location: Bhavnagar [On-site]

Job Type: Full-time

Responsibilities:

• Develop, test, and maintain web applications using Laravel framework.
• Build and integrate RESTful APIs.
• Ensure high performance and responsiveness of applications.
• Troubleshoot issues and debug code.

Requirements:

• 6+ Months of experience in PHP Laravel development.
• Strong knowledge of PHP, Laravel, MySQL, MVC architecture, and OOP.
• Familiarity with HTML, CSS, JavaScript.
• Experience with Git or other version control systems.

Education:

• Bachelor’s degree in Computer Science, Information Technology, or related field.



What We Offer:

• Competitive salary
• Growth opportunities
• Friendly and collaborative team environment

📢 ***Part-Time Job Opportunity: Financial Advisor***

Are you passionate about finance and helping others achieve their financial goals? We're excited to announce a part-time job opening for a Financial Advisor in India.

Responsibilities:-

- Provide financial advice and guidance to clients based on their individual financial situations and goals.

- Develop personalized financial plans tailored to each client's needs.

- Educate clients on various investment options, retirement planning, insurance, and other financial products and services.

Requirements:-

- Strong knowledge of financial planning principles and investment strategies.

- Excellent communication and interpersonal skills.

- Ability to work independently and manage client relationships effectively.

- Relevant certification or degree in finance, economics, or related field is a plus.

Benefits:-

- Flexible working hours to accommodate your schedule.

- Competitive compensation with opportunities for growth and advancement.

- Ongoing training and support to enhance your skills and knowledge in the field of finance.

- Earn Commission to Refer Customer for LOAN, INSURANCE, CREDIT CARD, ETC.

If you're interested in joining our team as a part-time Financial Advisor, please contact us.

Visit Our Website: https://myadvisers.net

We look forward to hearing from you!

Web Developer Intern Require At Web Farm House Chokha. Web Farm Fouse is a startup and growing It Company.  Interns learn to apply responsive design, collaborate with teams, and contribute to projects using various web technologies. Interns might also troubleshoot issues, fix bugs, and learn to optimize code. 

Job Title: Email Marketing Trainee (Fresher)

Location: Chandigarh (Hybrid)

Salary: Upto ₹15,000 per month

Company: Excelohunt Infotech

About Us:

Excelohunt Infotech is a dynamic IT company focused on providing personalised digital strategies that drive business growth. We operate in 26+ countries, leveraging our global presence to deliver cutting-edge solutions to our clients. We prioritise building meaningful connections between brands and their customers through innovative digital marketing solutions. As part of our growth, we are looking for creative and driven Email Marketers to join our team. If you're passionate about digital marketing and eager to kick-start your career in a collaborative and fast-paced environment, we’d love to hear from you.

Roles & Responsibilities:

• Identify target audience and grow email lists.
• Design and implement direct email marketing campaigns.
• Proofread emails for clarity, grammar, and spelling.
• Ensure mobile-friendly email templates.
• Write newsletters featuring all company updates.
• Upgrade email templates using graphics, personalization, and advanced features.
• Ensure prompt and accurate communication with clients via email to minimise unsubscribes.
• Create and secure email databases for lead generation.
• Report on sales revenue generated from email marketing efforts.

Requirements:

• Education: Recently completed a bachelor's degree in Marketing, Communications, or a related field.
• Interest in Digital Marketing: Demonstrated passion for digital marketing through coursework, internships, or extracurricular activities.
• Knowledge of Marketing Concepts: Basic understanding of digital marketing concepts such as social media, email marketing etc.
• Software Skills: Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Communication Skills: Strong written and verbal communication skills.
• Attention to Detail: Excellent attention to detail and organisational abilities.
• Ability to Multitask: Able to prioritise tasks in a fast-paced environment.
• Teamwork: Ability to collaborate effectively within a team environment.
• Proactive Attitude: Self-motivated with a willingness to learn and grow.

Perks & Benefits:

• 5 working days.
• Day shift.
• Fixed shifts & fixed week off.
• International Exposure
• Fantastic work culture.
• Paid leaves.

Why Join Us?

• Opportunity to work in a fast-growing digital marketing field.
• Collaborative and supportive team environment.
• Gain hands-on experience and grow in your digital marketing career.
• Hybrid work model with flexibility.