SAP SAC Consultant

Buildesk is seeking a highly motivated and customer-centric Customer Success Manager to cultivate strong client relationships, drive revenue growth, and ensure exceptional customer satisfaction. The ideal candidate will be adept at understanding client needs, proficient in CRM and ERP systems, and possess a proven ability to foster customer retention and expansion.

Responsibilities:

• Client Relationship Management:Develop and maintain robust, trust-based relationships with Buildesk clients.
• Proactively understand client objectives and challenges to ensure alignment with Buildesk solutions.
• Software Proficiency & Training:Achieve mastery of CRM and ERP workflows to effectively guide clients.
• Provide comprehensive training to clients on Buildesk products and best practices.
• Revenue Growth & Account Management:Drive revenue through proactive outreach, including cold calling and consistent follow-up.
• Identify and pursue opportunities for upselling and cross-selling within existing accounts.
• Market & Product Insight:Conduct market research to understand client-specific CRM application needs.
• Articulate the value proposition of Buildesk products and recommend optimal solutions.
• Issue Resolution & Support:Efficiently address and resolve client inquiries, escalating complex issues as necessary.
• Serve as the primary point of contact for post-sales support, ensuring seamless onboarding and ongoing engagement.
• Proactive Engagement & Retention:Conduct regular client check-ins and provide proactive guidance to maximize product adoption.
• Implement and track engagement strategies to achieve target customer retention (80%) and renewal (70%) rates.
• Customer Health & Churn Mitigation:Monitor key customer health metrics within the CRM to identify and mitigate potential churn risks.
• Outbound Communication:Execute outbound calling and follow-up strategies to nurture leads and client relationships.

Qualifications:

• Proven experience in a Customer Success, Account Management, or related role, preferably within a software or technology company.
• Demonstrated ability to deliver effective product training and support software business models.
• Exceptional communication, interpersonal, and presentation skills, with the ability to serve as a liaison between clients and internal teams.
• A verifiable track record of increasing customer satisfaction, retention, and revenue through proactive engagement.
• Strong analytical and problem-solving skills, with the ability to address client issues promptly and effectively.
• Experience in monitoring customer health metrics and implementing strategies to minimize churn.
• Proficiency in CRM and ERP systems.

We are seeking a talented Java Full Stack Developer to join our team.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular.

You will collaborate with cross-functional teams to define, design, and ship new features, and you will work closely with Architects to ensure the technical feasibility of designs and implement them accordingly.

Required Skills: 

• Exp. - 5 to 9 years. 
• Experience in Core Java 8 and above, Spring (including Core, WebMvc, Batch, Cloud etc). 
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 
• Develop user interfaces for modern web applications using Angular. 
• Experience with HTML5, CSS3, and JavaScript. 
• Good development experience with RDBMS, preferably DB2/Sybase databases. 
• Good knowledge of multi-threading and high-volume server-side development. 
• Basic working knowledge of Unix/Linux. 
• Excellent problem solving and coding skills in Java. 
• Strong interpersonal, communication and analytical skills. 
• Should be able to express their design ideas and thoughts. 

Good to have Skills: 

• Prior experience in investment banking / capital markets. 
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. 
• Knowledge of DevOps practices and CI/CD pipelines. 
• Familiarity with Agile methodologies. 
• Contributions to open-source projects. 
• Relevant certifications (e.g., Angular, Java). 

Hi All,

We are hiring for an ASP.NET DEVELOPER

Experience: Minimum 01years

Work from Office ( Location-- Kolkata)

Sunday Off

Working days and hours Monday - Saturday (11:00 AM - 07:00 PM)

Desired Skills:-

1. Analytical mind with a problem-solving aptitude

2. Ability to work independently

3. Strong Knowledge of selected frameworks and libraries (ASP.net, C#, HTML, CSS, Bootstrap, SQL Server)

Desired Technology

1. ADO.NET

2.SQL QUERY, SP, TIGGER

3.ASP.NET

4. CRYSTAL REPORT

5. RDLC REPORT

6. MVC 5

7. JQUERY

8. BOOTSTRAP

9. WEB API 2.0

BlackLight Gaming is looking for a top-notch, ambitious and driven Node. js developer who is confident of creating, maintaining and further optimising highly scalable backend supporting our multiplayer mobile games which are played by millions of players. If you're hard-working, enthusiastic, dedicated, have fire in the belly to accept challenges, then BlackLight Games is the place for you.

What You Bring to the team:

• More than 3+ years of experience developing serverless applications using public cloud like Google Cloud/ AWS
• Knowledge of Node. js and frameworks available for it.
• Strong proficiency with JavaScript
• Understanding the nature of asynchronous programming and its quirks and workarounds.
• Distributed system development with an understanding of latency, scalability, scheduling, asynchronous programming, and reliability
• Understanding fundamental design principles behind a scalable application
• Experience with services common to serverless architectures, like: AWS Lambda, DynamoDB, IAM, Firebase Real Time Database, Google Cloud SQL, Cloud Tasks. It’s a bonus if you have worked on Google Cloud Project and Firebase.
• Solid Experience with NoSQL and SQL databases is required with proven experience of creating database schemas that represent and support business processes.
• Integration of multiple data sources and databases into one system.
• Experience with deploying, maintaining, debugging live systems, and end-to-end testing and analysis
• Experienced in creating micro-services based architectures, reusable components
• Experience building REST APIs and other common application architectures on the above services
• Experience building data processing pipelines
• Solid understanding of code, design, and development practices
• General comfort in exploring, assessing, and learning new frameworks
• High levels of integrity and professionalism, and an ability to channel maximum amounts of energy into the role delivering premium customer service at all times
• Adhere to different Project Management methodologies (Agile etc) and leverage different CI/CD tools

Extra Gems for:

• Google, AWS and/or Industry certifications.
• Familiarity with object storage such as AWS S3, Firebase Storage, in-memory caches such as Redis
• Demonstrated performance of threat modeling, risk assessment techniques, code reviews in the context of DevSecOps security
• Knowledge of Application Monitoring using tools like Google Stackdriver
• Broad familiarity with other languages like J2EE, Python as we write some code in these as well.
• Experience with Github and advanced Github features.
• Experience of working in Product industry
• Open source contributions, interesting hobby projects.

Why Us?

• High Growth Startup environment
• Company sponsored courses and education material
• Lots of learning opportunities
• Work with a super-talented team of professionals
• Informal work-culture, Casual Dress Code, multiple outings and trips
• Performance Based Bonus
• Competitive Salary
• Medical Insurance for you and your family
• Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all time

Pre-Sales Executive

Company Name:              Asset Infinity (Regd as PcsInfinity Pvt. Ltd)

Location:                           Noida (Hybrid)

Joining:                             Immediate-15 days

No of hires:                       3-5

Reporting:                        CEO/MD

CTC:                                 Confidential

Experience level:              0- 3 years

Profile Summary: We are looking to hire resourceful, efficient, and energetic candidates to join our Team. The candidates will have exposure to our Business & cross-functional teams along with an opportunity to work for a leading asset management solution – Asset Infinity.

Roles & Responsibilities;

• Understanding the client's requirements and then customizing the product/services as per their needs
• Reaching out to new customers and making presentations or pitches outlining the benefits of product/ services
• He/she will be responsible for payment follow up
• Build strong collaborative relationships with cross-functional product development/Onboarding/Customer Success teams
• Be a part of the demo calls and pitch our Product to the customer and explain all the features and product offerings.
• CRM Management – leads, customers, partners, affiliates.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Work on documents- PPT, SOP, Proposal writing, BRD, FRD, SRS, etc, and other project deliverables as and when required.

Qualifications & competencies;

• Preferably an MBA/PGDM, with strong technical education background- B.Tech(IT), BCA will be preferred.
• Excellent selling, negotiation and communication - both written and verbal skills.
• Familiarity with the tools and technologies like Zoho, or any SaaS/ERP-based platforms will be value-added
• Any prior corporate experience will be highly preferable.

Your role as a designer is to solve UX problems with design in collaboration with a team on multiple verticals and to focus on designing the user interface based on research, user flow, and wireframing. A key element of your role is to get requirements from stakeholders and communicate the designs to stakeholders, designers, and developers, and collaborate with them.

Responsibilities:

• Translate business requirements and user stories into effective designs.
• Create UX specifications, Personas, Storyboards, Scenarios, and Flowcharts.
• Identify creative ways to solve UX problems.
• Plan the look and feel of websites, web apps, and mobile apps, from the layouts, menus, and drop-down options to the colors and fonts.
• Communicate design and interaction ideas effectively by creating wireframes and Prototypes.
• Create Pattern Library and Style Guide for the projects.
• Collaboration with designers and developers to create intuitive, user-friendly apps and websites.
• To Identify, analyze and diagnose UX and UI flaws in design.
• Mentoring Junior UX UI designers and improving internal processes.

Requirements:

• Minimum 2+ years of experience.
• Can lead and drive younger UX UI designers.
• A strong portfolio of UX UI design works on both the web and mobile platforms.
• Experience working with tech development teams.
• Good communication skills and the ability to clearly articulate your ideas, designs, and suggestions to Stakeholders and the Team.
• A strong team player who can work effectively with multiple stakeholders.
• Strong working knowledge of Figma.
• Familiarity with other design software and technologies (such as Adobe XD and Adobe Creative Suite etc. ).
• A keen eye for aesthetics and details.

• Experience in Frameworks: Laravel/YII 2.0/CakePHP 3.0/Codeignitor, CMS: Wordpress/PrestaShop/Opencart
• Must have good analytical and problem solving skills.
• Good Knowledge of OOPS, PHP, MVC frameworks, JavaScript frameworks - AngularJS/Node.js, GIT, MySql, CSS, AJAX, HTML5.
• Works as a Project Manager and reporting directly to CTO.
• Write error free code and follow coding standards. Able to perform Code Review job.
• Work closely with QA person to assist in testing process.
• Perform R&D tasks if assigned and communicate with Designer and UI team.
• Build reusable code and libraries for future use.
• Taking leadership responsibilities and handle team well.
• Manage daily/weekly scrums.
• Strong Communication Skills.