Business Central Functional Consultant

MIC Global is a full-stack micro-insurance provider, purpose-built to design and deliver embedded parametric micro-insurance solutions to platform companies. Our mission is to make insurance more accessible for new, emerging, and underserved risks using our MiIncome loss-of-income products, MiConnect, MiIdentity, Coverpoint technology, and more - backed by innovative underwriting capabilities as a Lloyd’s Coverholder and through our in-house reinsurer, MicRe.

We operate across 12+ countries, with our Global Operations Center in Bangalore supporting clients worldwide, including a leading global ride-hailing platform and a top international property rental marketplace. Our distributed teams across the UK, USA, and Asia collaborate to ensure that no one is beyond the reach of financial security.

Role Overview

As Lead – Product Support & IT Infrastructure, you will oversee the technology backbone that supports MIC Global’s products, data operations, and global business continuity. You will manage all aspects of IT infrastructure, system uptime, cybersecurity, and support operations ensuring that MIC’s platforms remain reliable, secure, and scalable.

This is a pivotal, hands-on leadership role, blending strategic oversight with operational execution. The ideal candidate combines strong technical expertise with a proactive, service-oriented mindset to support both internal teams and external partners.

Key Responsibilities

Infrastructure & Operations

• Oversee all IT infrastructure and operations, including database administration, hosting environments, and production systems.
• Ensure system reliability, uptime, and performance across global deployments.
• Align IT operations with Agile development cycles and product release plans.
• Manage the IT service desk (MiTracker), ensuring timely and high-quality resolution of incidents.
• Drive continuous improvement in monitoring, alerting, and automation processes.
• Lead the development, testing, and maintenance of Disaster Recovery (DR) and Business Continuity Plans (BCP).
• Manage vendor relationships, IT budgets, and monthly cost reporting.
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Security & Compliance

• Lead cybersecurity efforts across the organization, developing and implementing comprehensive information security strategies.
• Monitor, respond to, and mitigate security incidents in a timely manner.
• Maintain compliance with industry standards and data protection regulations (e.g., SOC 2, GDPR, ISO27001).
• Prepare regular reports on security incidents, IT costs, and system performance for review with the Head of Technology.
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Team & Process Management

• Deliver exceptional customer service by ensuring internal and external technology users are supported effectively.
• Implement strategies to ensure business continuity during absences — including defined backup responsibilities and robust process documentation.
• Promote knowledge sharing and operational excellence across Product Support and IT teams.
• Build and maintain a culture of accountability, responsiveness, and cross-team collaboration.
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Required Qualifications

• Azure administration experience and qualifications, such as Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
• Strong SQL Server DBA capabilities and experience, including performance tuning, high availability configurations, and certifications like Microsoft Certified: Azure Database Administrator Associate.
• 8+ years of experience in IT infrastructure management, DevOps, or IT operations, essential to be within Product focused companies; fintech, insurtech, or SaaS environments.
• Proven experience leading service desk or technical support functions in a 24/7 uptime environment.
• Deep understanding of cloud infrastructure (AWS/Azure/GCP), database administration, and monitoring tools (e.g., Grafana, Datadog, CloudWatch).
• Hands-on experience with security frameworks, incident response, and business continuity planning.
• Strong analytical, problem-solving, and communication skills, with the ability to work cross-functionally.
• Demonstrated leadership in managing teams and implementing scalable IT systems and processes.
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Benefits

• 33 days of paid holiday
• Competitive compensation well above market average
• Work in a high-growth, high-impact environment with passionate, talented peers
• Clear path for personal growth and leadership development.

Key Responsibilities:

• Build and Automation: Utilize Gradle for building and automating software projects. Ensure efficient and reliable build processes.
• Scripting: Develop and maintain scripts using Python and Shell scripting to automate tasks and improve workflow efficiency.
• CI/CD Tools: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) pipelines using tools such as Harness, Github Actions, Jenkins, and other relevant technologies. Ensure seamless integration and delivery of code changes.
• Cloud Platforms: Demonstrate proficiency in working with cloud platforms including OpenShift, Azure, and Google Cloud Platform (GCP). Deploy, manage, and monitor applications in cloud environments.

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Job Description:

Infilect is a GenAI company pioneering the use of Image Recognition in Consumer Packaged Goods retail.

We are looking for a Senior DevOps Engineer to be responsible and accountable for the smooth running of our Cloud, AI workflows, and AI-based Computer Systems. Furthermore, the candidate will supervise the implementation and maintenance of the company’s computing needs including the in-house GPU & AI servers along with AI workloads.

Responsibilities

• Understanding and automating AI based deployment an AI based workflows
• Implementing various development, testing, automation tools, and IT infrastructure
• Manage Cloud, computer systems and other IT assets.
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)
• Design, develop, implement, and coordinate systems, policies, and procedures for Cloud and on-premise systems
• Ensure the security of data, network access, and backup systems
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify problematic areas, perform RCA and implement strategic solutions in time
• Preserve assets, information security, and control structures
• Handle monthly/annual cloud budget and ensure cost effectiveness

Requirements and skills

• Well versed in automation tools such as Docker, Kubernetes, Puppet, Ansible etc.
• Working Knowledge of Python, SQL database stack or any full-stack with relevant tools.
• Understanding agile development, CI/CD, sprints, code reviews, Git and GitHub/Bitbucket workflows
• Well versed with ELK stack or any other logging, monitoring and analysis tools
• Proven working experience of 2+ years as an DevOps/Tech lead/IT Manager or relevant positions
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Hands-on experience with computer networks, network administration, and network installation
• Knowledge in ISO/SOC Type II implementation with be a 
• BE/B.Tech/ME/M.Tech in Computer Science, IT, Electronics or a similar field

Client: Sony Corporation

Position: 3

Exp: 5-8Years

DevOps Engineer

Location: Bangalore

Budget: 16.5 LPA Max

Gerrit ,Jenkins, Rabbit MQ AWS Linux
Python ,Ansible, Tomcat ,Postgresql
Grafana ,Groovy,HTML,Shell,Apache,Git , ELK

As DevOps Engineer, you are responsible to setup and maintain GIT repository, DevOps tools like Jenkins, UCD, Docker, Kubernetes, Jfrog Artifactory, Cloud monitoring tools, Cloud security.

• Setup, configure, and maintain GIT repos, Jenkins, UCD, etc. for multi hosting cloud environments.
• Architect and maintain the server infrastructure in AWS. Build highly resilient infrastructure following industry best practices.
• Working on Docker images and maintaining Kubernetes clusters.
• Develop and maintain the automation scripts using Ansible or other available tools.
• Maintain and monitor cloud Kubernetes Clusters and patching when necessary.
• Working on Cloud security tools to keep applications secured.
• Participate in software development lifecycle, specifically infra design, execution, and debugging required to achieve successful implementation of integrated solutions within the portfolio.
• Required Technical and Professional Expertise.
• Minimum 4-6 years of experience in IT industry.
• Expertise in implementing and managing Devops CI/CD pipeline.
• Experience in DevOps automation tools. And Very well versed with DevOps Frameworks, Agile.
• Working knowledge of scripting using shell, Python, Terraform, Ansible or puppet or chef.
• Experience and good understanding in any of Cloud like AWS, Azure, Google cloud.
• Knowledge of Docker and Kubernetes is required.
• Proficient in troubleshooting skills with proven abilities in resolving complex technical issues.
• Experience with working with ticketing tools.
• Middleware technologies knowledge or database knowledge is desirable.
• Experience and well versed with Jira tool is a plus.

• Provide consultation and review all outgoing critical customer communications.
• Apply DevOps thinking in bringing the development and IT Ops process, people, and tools together within the company in order to increase the speed, efficiency, and quality.
• Perform architecture and security reviews for different projects, work with leads to develop strategy and roadmap for the client requirements. Involve in designing of the overall architecture of the system with another leads/architect.
• Develop and grow engineers in DevOps technology to meet the incoming requirements from the business team.
• Work with senior technical team to bring in new technologies/tools being used within the company. Develop and promote best practices and emerging concepts for DevSecOps and secure CI/CD. Participate in Solution Strategy, innovation areas, and technology roadmap.

Key Skills:

• Deals positively with high levels of uncertainty, ambiguity, and shifting priorities.
• Ability to influence stakeholders as a trusted advisor across all levels, including teams outside of shared services.
• Ability to think outside of the box and be innovative by keeping abreast of new trends, identifying opportunities to bring in change for business benefit.
• Implementing CI (Continuous Integration) and CD (Continuous Deployment). Have Good exposure to CI & Build Management tools like Jenkins Azure DevOps GitHub Actions Maven Gradle and etc
• Deployment and provisioning tools (Chef/Ansible/Terraform/AWS CDK etc)
• Docker Orchestration tools like Kubernetes/Swarm etc
• Good hands-on knowledge of automation scripting Python Shell Ruby etc
• Version Control for Source Code Management (SCM) tool: GIT/Bitbucket and etc
• Expertise in Linux based systems like Unix Linux Ubuntu and also manage security systems Linux file system permission etc
• Container Orchestration tool: Kubernetes Swarm Meso Marathon Docker Writing Docker file Docker compose
• Expertise in managing Cloud resources and good exposure to Docker
• Public/Private/Hybrid cloud: AWS /Microsoft Azure/ Google Cloud Platform etc
• Extensive experience with cloud services elastic capacity administration and cloud deployment and migration.
• Good to have knowledge of tools like Splunk, New Relic, PagerDuty, VictorOps
• Familiarity with Network protocols and elements - TCP/IP HTTP(S) SSL DNS Firewall router load balancers proxy.
• Excellent in creating new and improve existing workflows within the agile software development lifecycle.
• Familiar with incident and change management processes.
• Ability to effectively priorities work with fast-changing requirements.
• Troubleshoot and debug infrastructure Network and operating system issues.
• Resolve complex issues in scenarios like resource consumptions server performance backup strategy Scaling.
• Investigate and perform Root Cause Analysis on users' reported issues and provide a workaround before implementing a final fix.
• Monitor servers and applications to ensure the smooth running of IT Architecture (Applications Services Schedulers Server Performance etc)

Design Skills:

• Interpret and implement the designs of others adhering to standards and guidelines
• Design solutions within their area of expertise using technologies that already exist within Tesco
• Understand the roadmaps for their area of Technology Design secure solutions
• Design solutions that can be consumed in a self-service manner by the engineering teams
• Understand the impact of technologies at an enterprise-scale innovation
• Demonstrate knowledge of the latest technology trends related to Infrastructure
• Understand how Industry trends impact their own area
• identify opportunities to automate work and deliver against them

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to work on, helping to enhance our product performance and reliability.

Responsibilities:

• Build & operate infrastructure to support website, backed cluster, ML projects in the organization.
• Helping teams become more autonomous and allowing the Operation team to focus on improving the infrastructure and optimizing processes.
• Delivering system management tooling to the engineering teams.
• Working on your own applications which will be used internally.
• Contributing to open source projects that we are using (or that we may start).
• Be an advocate for engineering best practices in and out of the company.
• Organizing tech talks and participating in meetups and representing Box8 at industry events.
• Sharing pager duty for the rare instances of something serious happening.
• Collaborate with other developers to understand & setup tooling needed for Continuous Integration/Delivery/Deployment (CI/CD) practices.

Requirements:

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing amounts of traffic and new product requirements.
• Ruby On Rails or Python and Bash/Shell skills.
• Experience managing complex systems at scale.
• Experience with Docker, rkt or similar container engine.
• Experience with Kubernetes or similar clustering solutions.
• Experience with tools such as Ansible or Chef Understanding of the importance of smart metrics and alerting.
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch).
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers.
• Managing large scale production grade infrastructure on AWS Cloud.
• Good Knowledge on scripting languages like ruby, python or bash.
• Experience in creating in deployment pipeline from scratch.
• Expertise in any of the CI tools, preferably Jenkins.
• Good knowledge of docker containers and its usage.
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu.

Good to have:

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka, Elasticsearch.