
Site Reliability Engineer (Platform Reliability & Uptime)
Location: Bangalore
Experience: 2–5 years
Type: Full-time | On-site
Start: Immediate
Why this role exists
Most systems don’t fail because of one big outage.
They fail because reliability is treated as an afterthought.
Right now, uptime depends too much on individual heroics.
That doesn’t scale.
This role exists to build a reliability system where:
- Uptime is predictable
- Failures are contained
- Escalations don’t depend on leadership
What you’ll do
You will not just monitor systems.
You will own reliability as a product.
1. Drive uptime to production-grade reliability
- Improve system uptime to 99.9% customer-facing SLA within 4 months
- Define and track:
- SLAs / SLOs / error budgets
- Ensure reliability is measured from the customer’s perspective, not internal metrics
2. Build incident response as a system
- Set up a 24/7 incident response rotation across 3 engineers
- Eliminate dependency on leadership (no single escalation point)
- Define:
- Incident severity levels
- Response playbooks
- Escalation protocols
- Ensure fast detection → containment → resolution
3. Contain and fix erratic system behavior
- Identify and resolve:
- Latency spikes
- Downtime incidents
- Integration failures
- Build guardrails to prevent recurrence
- Focus on root cause elimination, not temporary fixes
4. Create continuous reliability feedback loops
- Work closely with engineering teams to:
- Surface recurring failure patterns
- Improve build quality
- Reduce production bugs
- Ensure learnings from incidents directly improve future releases
5. Improve observability and monitoring
- Build dashboards and alerts for:
- System health
- Performance metrics
- Failure signals
- Ensure issues are detected before customers report them
6. Reduce operational fragility
- Remove single points of failure (people, systems, workflows)
- Improve system resilience across:
- Deployments
- Integrations
- Runtime environments
What success looks like
- Uptime reaches 99.9%+ reliably
- Incidents are:
- Detected early
- Contained quickly
- Resolved permanently
- No dependency on a single individual for escalation
- System behavior becomes predictable and stable
- Engineering teams ship with higher reliability confidence
Who you are
- You have 2-5 years of experience in SRE / DevOps / backend systems
- You have worked on production systems with real uptime expectations
- You think in:
- Systems
- Failure modes
- Trade-offs
- You are comfortable debugging live, high-pressure environments
What will make you stand out
- Experience with:
- Distributed systems
- Cloud infrastructure (AWS / Azure / GCP)
- Monitoring & alerting tools
- Have built or improved:
- Incident response systems
- Reliability frameworks
- Strong debugging skills across:
- Infra
- Application
- Integrations
Compensation
₹60,000/month (fixed)
(Aligned with role scope and impact expectations)
Why join
- You will define reliability standards for a production AI platform
- Your work directly impacts:
- Customer trust
- Product performance
- Enterprise readiness
- You will move the system from reactive → predictable
What this role is not
- Not just monitoring dashboards
- Not limited to handling tickets
- Not dependent on escalation to leadership
What this role is
- A builder of reliability systems
- A guardian of uptime and performance
- A multiplier of engineering quality
One question to self-evaluate
Can you build a system where downtime is rare, predictable, and never dependent on a single person?

About Agentic Universe
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Required Skills: Advanced AWS Infrastructure Expertise, CI/CD Pipeline Automation, Monitoring, Observability & Incident Management, Security, Networking & Risk Management, Infrastructure as Code & Scripting
Criteria:
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies (B2C scale preferred)
- Strong hands-on AWS expertise across core and advanced services (EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, VPC, IAM, ELB/ALB, Route53)
- Proven experience designing high-availability, fault-tolerant cloud architectures for large-scale traffic
- Strong experience building & maintaining CI/CD pipelines (Jenkins mandatory; GitHub Actions/GitLab CI a plus)
- Prior experience running production-grade microservices deployments and automated rollout strategies (Blue/Green, Canary)
- Hands-on experience with monitoring & observability tools (Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.)
- Solid hands-on experience with MongoDB in production, including performance tuning, indexing & replication
- Strong scripting skills (Bash, Shell, Python) for automation
- Hands-on experience with IaC (Terraform, CloudFormation, or Ansible)
- Deep understanding of networking fundamentals (VPC, subnets, routing, NAT, security groups)
- Strong experience in incident management, root cause analysis & production firefighting
Description
Role Overview
Company is seeking an experienced Senior DevOps Engineer to design, build, and optimize cloud infrastructure on AWS, automate CI/CD pipelines, implement monitoring and security frameworks, and proactively identify scalability challenges. This role requires someone who has hands-on experience running infrastructure at B2C product scale, ideally in media/OTT or high-traffic applications.
Key Responsibilities
1. Cloud Infrastructure — AWS (Primary Focus)
- Architect, deploy, and manage scalable infrastructure using AWS services such as EC2, ECS/EKS, Lambda, S3, CloudFront, RDS, ELB/ALB, VPC, IAM, Route53, etc.
- Optimize cloud cost, resource utilization, and performance across environments.
- Design high-availability, fault-tolerant systems for streaming workloads.
2. CI/CD Automation
- Build and maintain CI/CD pipelines using Jenkins, GitHub Actions, or GitLab CI.
- Automate deployments for microservices, mobile apps, and backend APIs.
- Implement blue/green and canary deployments for seamless production rollouts.
3. Observability & Monitoring
- Implement logging, metrics, and alerting using tools like Grafana, Prometheus, ELK, CloudWatch, New Relic, etc.
- Perform proactive performance analysis to minimize downtime and bottlenecks.
- Set up dashboards for real-time visibility into system health and user traffic spikes.
4. Security, Compliance & Risk Highlighting
• Conduct frequent risk assessments and identify vulnerabilities in:
o Cloud architecture
o Access policies (IAM)
o Secrets & key management
o Data flows & network exposure
• Implement security best practices including VPC isolation, WAF rules, firewall policies, and SSL/TLS management.
5. Scalability & Reliability Engineering
- Analyze traffic patterns for OTT-specific load variations (weekends, new releases, peak hours).
- Identify scalability gaps and propose solutions across:
- o Microservices
- o Caching layers
- o CDN distribution (CloudFront)
- o Database workloads
- Perform capacity planning and load testing to ensure readiness for 10x traffic growth.
6. Database & Storage Support
- Administer and optimize MongoDB for high-read/low-latency use cases.
- Design backup, recovery, and data replication strategies.
- Work closely with backend teams to tune query performance and indexing.
7. Automation & Infrastructure as Code
- Implement IaC using Terraform, CloudFormation, or Ansible.
- Automate repetitive infrastructure tasks to ensure consistency across environments.
Required Skills & Experience
Technical Must-Haves
- 5+ years of DevOps/SRE experience in cloud-native, product-based companies.
- Strong hands-on experience with AWS (core and advanced services).
- Expertise in Jenkins CI/CD pipelines.
- Solid background working with MongoDB in production environments.
- Good understanding of networking: VPCs, subnets, security groups, NAT, routing.
- Strong scripting experience (Bash, Python, Shell).
- Experience handling risk identification, root cause analysis, and incident management.
Nice to Have
- Experience with OTT, video streaming, media, or any content-heavy product environments.
- Familiarity with containers (Docker), orchestration (Kubernetes/EKS), and service mesh.
- Understanding of CDN, caching, and streaming pipelines.
Personality & Mindset
- Strong sense of ownership and urgency—DevOps is mission critical at OTT scale.
- Proactive problem solver with ability to think about long-term scalability.
- Comfortable working with cross-functional engineering teams.
Why Join company?
• Build and operate infrastructure powering millions of monthly users.
• Opportunity to shape DevOps culture and cloud architecture from the ground up.
• High-impact role in a fast-scaling Indian OTT product.
Experience: 8-10yrs
Notice Period: max 15days
Must-haves*
1. Knowledge about Database/NoSQL DB hosting fundamentals (RDS multi-AZ, DynamoDB, MongoDB, and such)
2. Knowledge of different storage platforms on AWS (EBS, EFS, FSx) - mounting persistent volumes with Docker Containers
3. In-depth knowledge of Security principles on AWS (WAF, DDoS, Security Groups, NACL's, IAM groups, and SSO)
4. Knowledge on CI/CD platforms is required (Jenkins, GitHub actions, etc.) - Migration of AWS Code pipelines to GitHub actions
5. Knowledge of vast variety of AWS services (SNS, SES, SQS, Athena, Kinesis, S3, ECS, EKS, etc.) is required
6. Knowledge on Infrastructure as Code tool is required We use Cloudformation. (Terraform is a plus), ideally, we would like to migrate to Terraform from CloudFormation
7. Setting CloudWatch Alarms and SMS/Email Slack alerts.
8. Some Knowledge on configuring any kind of monitoring tool such as Prometheus, Dynatrace, etc. (We currently use Datadog, CloudWatch)
9. Experience with any CDN provider configurations (Cloudflare, Fastly, or CloudFront)
10. Experience with either Python or Go scripting language.
11. Experience with Git branching strategy
12. Containers hosting knowledge on both Windows and Linux
The below list is *Nice to Have*
1. Integration experience with Code Quality tools (SonarQube, NetSparker, etc) with CI/CD
2. Kubernetes
3. CDN's other than CloudFront (Cloudflare, Fastly, etc)
4. Collaboration with multiple teams
5. GitOps
Do Your Thng
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Role: DevOps
Job Description:
We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.
Required Experience
- Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
- Experience working with Continuous Integration and Continuous Deployment Pipeline
- Exposure to managing LAMP stack-based applications
- Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
- Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
- Ability to take ownership on the carried-out work
- Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
- Experience deploying Docker based applications
- Experience with AWS services.
- Excellent verbal and written communication skills
Desired Experience
- Exposure to AWS, google cloud and Azure Cloud
- Experience in Jenkins, Ansible, Terraform
- Build Monitoring tools and respond to alarms triggered in production environment
- Willingness to quickly become a member of the team and to do what it takes to get the job done
- Ability to work well in a fast-paced environment and listen and learn from stakeholders
- Demonstrate a strong work ethic and incorporate company values in your everyday work.
Profile: DevOps Engineer
Experience: 5-8 Yrs
Notice Period: Immediate to 30 Days
Job Descrtiption:
Technical Experience (Must Have):
Cloud: Azure
DevOps Tool: Terraform, Ansible, Github, CI-CD pipeline, Docker, Kubernetes
Network: Cloud Networking
Scripting Language: Any/All - Shell Script, PowerShell, Python
OS: Linux (Ubuntu, RHEL etc)
Database: MongoDB
Professional Attributes: Excellent communication, written, presentation,
and problem-solving skills.
Experience: Minimum of 5-8 years of experience in Cloud Automation and
Application
Additional Information (Good to have):
Microsoft Azure Fundamentals AZ-900
Terraform Associate
Docker
Certified Kubernetes Administrator
Role:
Building and maintaining tools to automate application and
infrastructure deployment, and to monitor operations.
Design and implement cloud solutions which are secure, scalable,
resilient, monitored, auditable and cost optimized.
Implementing transformation from an as is state, to the future.
Coordinating with other members of the DevOps team, Development, Test,
and other teams to enhance and optimize existing processes.
Provide systems support, implement monitoring and logging alerting
solutions that enable the production systems to be monitored.
Writing Infrastructure as Code (IaC) using Industry standard tools and
services.
Writing application deployment automation using industry standard
deployment and configuration tools.
Design and implement continuous delivery pipelines that serve the
purpose of provisioning and operating client test as well as production
environments.
Implement and stay abreast of Cloud and DevOps industry best practices
and tooling.
- Strong communication skills (written and verbal)
- Responsive, reliable and results oriented with the ability to execute on aggressive plans
- A background in software development, with experience of working in an agile product software development environment
- An understanding of modern deployment tools (Git, Bitbucket, Jenkins, etc.), workflow tools (Jira, Confluence) and practices (Agile (SCRUM), DevOps, etc.)
- Expert level experience with AWS tools, technologies and APIs associated with it - IAM, Cloud-Formation, Cloud Watch, AMIs, SNS, EC2, EBS, EFS, S3, RDS, VPC, ELB, IAM, Route 53, Security Groups, Lambda, VPC etc.
- Hands on experience with Kubernetes (EKS preferred)
- Strong DevOps skills across CI/CD and configuration management using Jenkins, Ansible, Terraform, Docker.
- Experience provisioning and spinning up AWS Clusters using Terraform, Helm, Helm Charts
- Ability to work across multiple projects simultaneously
- Ability to manage and work with teams and customers across the globe
Understanding of any scripting programming language.
Configuration and managing databases such as MySQL
Working knowledge of various tools, open-source technologies, and cloud services (AWS)
Implementing automation tools(Ansible, Jenkins) for deployment and provisioning IT infrastructure
Excellent troubleshooting of cloud systems.
Awareness of critical concepts in DevOps principles.
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About You
You have 6+ years of experience in AWS infra Automation. This is a fantastic opportunity to work in a fast-paced operations environment and to develop your career in Cloud technologies, particularly Amazon Web Services.
You are building and monitoring CI/CD pipeline in AWS cloud. This is a highly scalable backend application building on Java platform. We need a resource who can troubleshoot, diagnose and rectify system service issues.
You’re cloud native with Terraform as an orchestration. You would use Terraform as a key Orchestration in Infrastructure as Code.
You're comfortable driving. You prefer to own your work streams and enjoy working in autonomy to progress towards your goals.
You provide an incredible support to the team. You sweat the small stuff but keep the big picture in mind. You know that a pair programming can give better result
An ideal candidate is/are:
This is a key role within our DevOps team and will involve working as part of a collaborative agile team in a shared services DevOps organization to support and deliver innovative technology solutions that directly align with the delivery of business value and enhanced customer experience. The primary objective is to provide support to Amazon Web Services hosted environment, ensure continuous availability, working closely with development teams to ensure best value for money, and effective estate management.
- Setup CI/CD Pipeline from scratch along with integration of appropriate quality gates.
- Expertise level knowledge in AWS cloud. Provision and configure infrastructure as code using Terraform
- Build and configure Kubernetes-based infrastructure, networking policies, LBs, and cluster security. Define autoscaling and cost strategies.
- Automate the build of containerized systems with CI/CD tooling, Helm charts, and more
- Manage deployments and rollbacks of applications
- Implement monitoring and metrics with Cloud watch, Newrelic
- Troubleshoot and optimize containerized workload deployments for clients
- Automate operational tasks, and assist in the transition to service ownership models.
● Responsible for design, development, and implementation of Cloud solutions.
● Responsible for achieving automation & orchestration of tools(Puppet/Chef)
● Monitoring the product's security & health(Datadog/Newrelic)
● Managing and Maintaining databases(Mongo & Postgres)
● Automating Infrastructure using AWS services like CloudFormation
● Participating in Infrastructure Security Audits
● Migrating to Container technologies (Docker/Kubernetes)
● Should be able to work on serverless concepts (AWS Lambda)
● Should be able to work with AWS services like EC2, S3, Cloud-formation, EKS, IAM, RDS, ..etc
What you bring:
● Problem-solving skills that enable you to identify the best solutions.
● Team collaboration and flexibility at work.
● Strong verbal and written communication skills that will help in presenting complex ideas
in
● an accessible and engaging way.
● Ability to choose the best tools and technologies which best fits the business needs.
Aviso offers:
● Dynamic, diverse, inclusive startup environment driven by transparency and velocity
● Bright, open, sunny working environment and collaborative office space
● Convenient office locations in Redwood City, Hyderabad and Bangalore tech hubs
● Competitive salaries and company equity, and a focus on developing world class talent operations
● Comprehensive health insurance available (medical) for you and your family
● Unlimited leaves with manager approval and a 3 month paid sabbatical after 3 years of service
● CEO moonshots projects with cash awards every quarter
● Upskilling and learning support including via paid conferences, online courses, and certifications
● Every month Rupees 2,500 will be credited to Sudexo meal card
Required Skills and Experience
- 4+ years of relevant experience with DevOps tools Jenkins, Ansible, Chef etc
- 4+ years of experience in continuous integration/deployment and software tools development experience with Python and shell scripts etc
- Building and running Docker images and deployment on Amazon ECS
- Working with AWS services (EC2, S3, ELB, VPC, RDS, Cloudwatch, ECS, ECR, EKS)
- Knowledge and experience working with container technologies such as Docker and Amazon ECS, EKS, Kubernetes
- Experience with source code and configuration management tools such as Git, Bitbucket, and Maven
- Ability to work with and support Linux environments (Ubuntu, Amazon Linux, CentOS)
- Knowledge and experience in cloud orchestration tools such as AWS Cloudformation/Terraform etc
- Experience with implementing "infrastructure as code", “pipeline as code” and "security as code" to enable continuous integration and delivery
- Understanding of IAM, RBAC, NACLs, and KMS
- Good communication skills
Good to have:
- Strong understanding of security concepts, methodologies and apply them such as SSH, public key encryption, access credentials, certificates etc.
- Knowledge of database administration such as MongoDB.
- Knowledge of maintaining and using tools such as Jira, Bitbucket, Confluence.
- Work with Leads and Architects in designing and implementation of technical infrastructure, platform, and tools to support modern best practices and facilitate the efficiency of our development teams through automation, CI/CD pipelines, and ease of access and performance.
- Establish and promote DevOps thinking, guidelines, best practices, and standards.
- Contribute to architectural discussions, Agile software development process improvement, and DevOps best practices.
- 2+ years of demonstrable experience leading site reliability and performance in large-scale, high-traffic environments
- 2+ years of hands-on experience as a DevOps engineer
- Strong leadership, communication and interpersonal skills geared to getting things done
- Developing themselves and the talent within their charge – fostering and creating opportunity for the team
- Strong understanding of SRE concepts and the DevOps culture. Set the direction and strategy for your team, and help shape the overall SRE program for the company
- Be able to lead complicated technical issues and communicating status updates/RCA with management and customers.
- Own site stability, performance, capacity planning, DevOps recruitment.






