
Site Reliability Engineer (Platform Reliability & Uptime)
Location: Bangalore
Experience: 2–5 years
Type: Full-time | On-site
Start: Immediate
Why this role exists
Most systems don’t fail because of one big outage.
They fail because reliability is treated as an afterthought.
Right now, uptime depends too much on individual heroics.
That doesn’t scale.
This role exists to build a reliability system where:
- Uptime is predictable
- Failures are contained
- Escalations don’t depend on leadership
What you’ll do
You will not just monitor systems.
You will own reliability as a product.
1. Drive uptime to production-grade reliability
- Improve system uptime to 99.9% customer-facing SLA within 4 months
- Define and track:
- SLAs / SLOs / error budgets
- Ensure reliability is measured from the customer’s perspective, not internal metrics
2. Build incident response as a system
- Set up a 24/7 incident response rotation across 3 engineers
- Eliminate dependency on leadership (no single escalation point)
- Define:
- Incident severity levels
- Response playbooks
- Escalation protocols
- Ensure fast detection → containment → resolution
3. Contain and fix erratic system behavior
- Identify and resolve:
- Latency spikes
- Downtime incidents
- Integration failures
- Build guardrails to prevent recurrence
- Focus on root cause elimination, not temporary fixes
4. Create continuous reliability feedback loops
- Work closely with engineering teams to:
- Surface recurring failure patterns
- Improve build quality
- Reduce production bugs
- Ensure learnings from incidents directly improve future releases
5. Improve observability and monitoring
- Build dashboards and alerts for:
- System health
- Performance metrics
- Failure signals
- Ensure issues are detected before customers report them
6. Reduce operational fragility
- Remove single points of failure (people, systems, workflows)
- Improve system resilience across:
- Deployments
- Integrations
- Runtime environments
What success looks like
- Uptime reaches 99.9%+ reliably
- Incidents are:
- Detected early
- Contained quickly
- Resolved permanently
- No dependency on a single individual for escalation
- System behavior becomes predictable and stable
- Engineering teams ship with higher reliability confidence
Who you are
- You have 2-5 years of experience in SRE / DevOps / backend systems
- You have worked on production systems with real uptime expectations
- You think in:
- Systems
- Failure modes
- Trade-offs
- You are comfortable debugging live, high-pressure environments
What will make you stand out
- Experience with:
- Distributed systems
- Cloud infrastructure (AWS / Azure / GCP)
- Monitoring & alerting tools
- Have built or improved:
- Incident response systems
- Reliability frameworks
- Strong debugging skills across:
- Infra
- Application
- Integrations
Compensation
₹60,000/month (fixed)
(Aligned with role scope and impact expectations)
Why join
- You will define reliability standards for a production AI platform
- Your work directly impacts:
- Customer trust
- Product performance
- Enterprise readiness
- You will move the system from reactive → predictable
What this role is not
- Not just monitoring dashboards
- Not limited to handling tickets
- Not dependent on escalation to leadership
What this role is
- A builder of reliability systems
- A guardian of uptime and performance
- A multiplier of engineering quality
One question to self-evaluate
Can you build a system where downtime is rare, predictable, and never dependent on a single person?

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Culture forms the core of our foundation and our effort towards creating an engaging workplace has resulted in Infra360 Solution Pvt Ltd.
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- Azure IAM and managed identity, Virtual network, VM Scale Set, App Service, Cosmos
- Azure, MySQL Scripting (PowerShell, Python, Bash),
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- AKS, Blob Storage, Azure functions, Virtual Machines, Azure SQL
- AWS - IAM, EC2, EKS, Lambda, ECS, Route53, Cloud formation, Cloud front, S3
- GCP - GKE, Compute Engine, App Engine, SCC
- Kubernetes, Linux, Docker & Microservices Architecture
- Terraform & Terragrunt
- Jenkins & Argocd
- Ansible, Vault, Vagrant, SaltStack
- CloudFront, Apache, Nginx, Varnish, Akamai
- Mysql, Aurora, Postgres, AWS RedShift, MongoDB
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- ELK, Fluentd, Elastic APM & Prometheus Grafana Stack
- Java (Spring/Hibernate/JPA/REST), Nodejs, Ruby, Rails, Erlang, Python
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- Infrastructure as a code (IaC)
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Apply if you have…
- A graduation/post-graduation degree in Computer Science and related fields
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- Experience in using Microsoft Azure Cloud services
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Interview Process
Application Screening=>Test/Assessment=>2 Rounds of Tech Interview=>CEO Round=>Final Discussion
Requirements:
● Should have at least 2+ years of DevOps experience
● Should have experience with Kubernetes
● Should have experience with Terraform/Helm
● Should have experience in building scalable server-side systems
● Should have experience in cloud infrastructure and designing databases
● Having experience with NodeJS/TypeScript/AWS is a bonus
● Having experience with WebRTC is a bonus
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deep technology expertise with a passion for building highly scalable products.
This is a unique opportunity where you can impact the lives of people across 150+
countries!
Responsibilities
• Develop Collaborate in large-scale systems design discussions.
• Deploying and maintaining in-house/customer systems ensuring high availability,
performance and optimal cost.
• Automate build pipelines. Ensuring right architecture for CI/CD
• Work with engineering leaders to ensure cloud security
• Develop standard operating procedures for various facets of Infrastructure
services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)
• Perform & automate regular backups of servers & databases. Ensure rollback and
restore capabilities are Realtime and with zero-downtime.
• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps
engineers. Ensure industry standards are followed.
Requirements
• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer
• B.E/B.Tech in CS or equivalent streams from institute of repute
• Experience in Azure is a must. AWS experience is a plus
• Experience in Kubernetes, Docker, and containers
• Proficiency in developing and deploying fully automated environments using
Puppet/Ansible and Terraform
• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager,
Newrelic
• Good knowledge of source code control (git)
• Expertise in Continuous Integration and Continuous Deployment setup using Azure
Pipeline or Jenkins
• Strong experience in programming languages. Python is preferred
• Experience in scripting and unit testing
• Basic knowledge of SQL & NoSQL databases
• Strong Linux fundamentals
• Experience in SonarQube, Locust & Browserstack is a plus
- Should have strong experience in working Configuration Management area, with tools preferably, TFSVC, TFS vNext OR GIT, SVN, Jenkins
- Strong working experience in tools related to Application Lifecycle Management, like Microsoft TFS
- Should have hands-on working experience in CICD (Continuous Integration Continuous Deployment) practices
- Strong be expertise in handling software builds & release mgmt. activities in Dotnet based environment / Java environment
- Strong skills in Perl or PowerShell or in any other scripting/automation/programming language
- Should have exposure to various build environments like dotNet, Java
- Should have experience with writing build scripts, automation of daily/nightly builds & deployment
- Good knowledge in Merging /Branching concepts.
- Good understanding of product life cycle management"
- Shall be very good technically; possess systems mindset and good problem-solving abilities
- Working with multisite teams, Quality conscious and Process & customer Oriented
- Self-starter and quick learner and ability to work with minimal supervision
- Can play a key role in the team
- Strong team player with a “can-do” attitude
- Ability to handle conflicts
- Ability to stay focused on the target in an ambiguous situation
- Good communication and documentation skills"
- You have a Bachelor's degree in computer science or equivalent
- You have at least 7 years of DevOps experience.
- You have deep understanding of AWS and cloud architectures/services.
- You have expertise within the container and container orchestration space (Docker, Kubernetes, etc.).
- You have experience working with infrastructure provisioning tools like CloudFormation, Terraform, Chef, Puppet, or others.
- You have experience enabling CI/CD pipelines using tools such as Jenkins, AWS Code Pipeline, Gitlab, or others.
- You bring a deep understanding and application of computer science fundamentals: data structures, algorithms, and design patterns.
- You have a track record of delivering successful solutions and collaborating with others.
- You take security into account when building new systems.
- Expertise in Infrastructure & Application design & architecture
- Expertise in AWS, OS & networking
- Having good exposure on Infra & Application security
- Expertise in Python, Shell scripting
- Proficient with Devops tools Terraform, Jenkins, Ansible, Docker, GIT
- Solid background in systems engineering and operations
- Strong in Devops methodologies and processes
- Strong in CI/CD pipeline & SDLC.








